Nonprofit Administration and Management Commons^™

Technology As A Change Agent For Social Work Supervision, Hermaya Onunwor

DSW Capstone Projects

The COVID-19 pandemic has had a critical impact on the social work profession, with social workers relying heavily on technology to deliver services. There have been concerns about the effectiveness of these evolved practices, and practitioners are questioning whether they are acceptable as emergency orders caused by the pandemic begin to lapse. To address these concerns, a systematic literature review was conducted to synthesize scholarly literature on the effectiveness of telesupervision in social work practice. This capstone project aims to provide valuable insights into the effectiveness of telesupervision in social work practice

When evaluating the training and development of social …

Empowering Elderpreneurs Scommerce For Genx Consignment Store Owners In West Virginia, Joyita Sarkar

Graduate Theses, Dissertations, and Problem Reports (ETD)

In an ever-evolving digital landscape, this research explores Generation X (GenX) consignment store owners in West Virginia and the transformative power of Social commerce (sCommerce). Despite the ubiquity of Social media platforms, little attention has been given to the impact of sCommerce on the consignment store industry. Drawing from the Technology Acceptance Model (TAM) and the Diffusion of Innovation Theory (DIT), this study examines the factors influencing sCommerce adoption decisions for GenX consignment store owners.

Through qualitative research, this study uncovers untold stories within this entrepreneurial landscape. Purposeful sampling of 11 women and 20-60 minutes of in-depth interviews reveal the …

Language Matters: Evaluating How Linguistic And Visual Differences In Financial Documents Impact Financial Reporting In Hospitals, Alicia Irwin

Theses and Dissertations--Accountancy

Hospital financial assistance policies (FAPs) should inform uninsured and under-insured patients about options available to assist with their medical expenses. However, language and visual rhetoric variations in these documents may deter otherwise qualified patients from applying to programs meant to relieve their financial obligations. This project explores how visual rhetoric and linguistic differences such as tone and readability, in financial assistance policy documents may influence community benefit reporting in hospitals as a consequence of patient engagement in the application process.

Visual rhetoric and design, as well as linguistic style variation can have a profound impact on program utilization and financial …

What Gives? Leveraging Marketing Knowledge To Increase Consumers’ Charitable Giving, Caitlin Michael

Graduate Theses, Dissertations, and Problem Reports (ETD)

Marketing plays a central role in nonprofit organizations that compete for the donations of individual consumers to achieve their respective missions. To this end, marketing researchers and practitioners have devoted much attention to the antecedents of charitable giving and ways in which solicitations may be made more effective and efficient. This gives rise to the questions: “What has the field learned?” and, relatedly, “What novel effects have not yet been explored?” Within this dissertation, three essays address these questions through the use of multiple methodologies.

The first essay seeks to outline what the marketing field has learned about consumers’ charitable …

Leadership Strategies For New Supervisors On Leading A Diverse Workforce, Christie L. Watson

DSW Capstone Projects

The title leader, supervisor, or manager, alone does not describe the qualities it takes to develop a workforce that is engaged, empowered, inclusive, diverse, and psychologically safe. To retain employees, one must understand these qualities and learn how to put them into action. It is said that people spend more time at work than they do at home. According to a study completed by Andrew Naber (2021) at Gettysburg College says, on average, people spend one-third of their life at work (p. 1). Having a poor experience in the workplace leads to turnover, decreased productivity, disengaged employees, and poor customer …

Human-Centered Design For Strategic Organizational Shifts In Complex Times, Kristen Laviano Snow

University of the Pacific Theses and Dissertations

Nonprofit organizations are faced with unprecedented challenges as they seek to accomplish their lofty missions in a complex environment, ripe with uncertainty. The global COVID-19 pandemic brought forth new problems for communities and workplaces. As a result, some old ways of working may no longer be useful. To make meaningful progress on their social missions while navigating an unfamiliar post-pandemic context, nonprofits need new tools to help them understand and respond to changing community needs. Evidence has shown design thinking to be an effective approach to developing innovative strategies tailored to real needs, however, it has not been widely practiced …

Validating Financial Statement Comparability Assessment In Non-Profit Firms, Daniel Friesner, Andrew Brajcich

The North American Accounting Studies

In a recent manuscript, Brajcich and Friesner (2022) proposed a new methodology to assess financial comparability in not-for-profit organizations. Their approach utilizes entropy-based information theory, and thus requires few prior assumptions about the formation and implications of financial statement comparability. This manuscript assesses the practical utility of the Brajcich and Friesner (2022) methodology by comparing its results to those generated by nonhierarchical cluster analysis. The analysis was conducted using balance sheets drawn from Washington State critical access hospitals in 2019, using a similar set of hospitals and an identical set of variables outlined in Brajcich and Friesner (2022). We find …

Barriers For Small Businesses To Adopt Sustainable Practices In The Sioux Falls Area, Meredith King

Honors Thesis

Sustainability is a broad concept that encompasses environmental, social, and economic factors to meet current and future needs. Many individuals and large businesses are becoming conscious of the effects they have on the planet and the people around them. However, despite the financial benefits and positive publicity of environmentalism, many businesses are not adopting sustainable practices. This study interviewed local business owners to answer the question “What are the main reasons that small businesses in the Sioux Falls area of South Dakota do or do not adopt sustainable practices that benefit the environment and the community?” Five business owners were …

The Bronx Solidifies Itself In The Fashion World With Borough-Based Nonprofit, Nicholas R. Hernandez, Demetria Osei-Tutu

Capstones

Bronx-born nonprofit organizer, Flora Montes, founded Bronx Fashion NYC in 2014. The organization aims to establish Bronx-centric fashion-event opportunities and better representation in an industry where access is often unattainable for people of color or of limited means—or who happen to come from the Bronx, a borough often perceived by some as un-chic despite boasting a culturally thriving history of innovation in both fashion and music.

With Bronx Fashion NYC, Montes is working on putting Bronx models and local designers on the map with multiple fashion shows and paving the way for the future with the addition of a start-up …

Strategic Changes In Nonprofit Service Delivery Arising From The Covid-19 Pandemic: A Mixed-Methods Study, Gregory A. Smith

Graduate Dissertations and Theses

The organizational environment that emerged in the wake of the COVID-19 pandemic was essentially a new phenomenon. The extent to which public charities were transformed for the long term, and the nature of enduring changes that they adopted, were not immediately clear. This study employed mixed methods—specifically, an explanatory sequential design—to assess and describe service delivery changes that occurred among nonprofits with offices in Virginia’s piedmont region. An online survey was administered to 175 nonprofit leaders (mostly chief executives and service/program officers). Specific kinds of change were grouped into 8 dependent variables, with some being defined a priori and others …

The Value Of A Policies And Procedures Manual In Nonprofit Organizations, Teresa Holman

Capstone Projects and Master's Theses

Nonprofit Connection is a new 501 (c)(3) nonprofit organization, serving as a volunteer hub, linking nonprofit ideas, organizations, and resources, located in Santa Cruz County. Nonprofit Connection supports collaboration, organizational success, and aims to assist as a liaison in the process of delivering services to people in need. The problem with a newly established non-profit organization is the nonexistence of structure. This project addresses the problem by providing written volunteer procedures regarding the required duties of each volunteer position, yearly evaluation forms to determine the quality of work, and NPC policies on ethics, professional conduct, and legal guidelines that require …

Arts Marketing, David Ocon

Research Collection School of Social Sciences

Although there are hundreds of resources on traditional and commercial marketing, the materials available specifically for arts marketing are scarce, posing additional challenges for Gillian. Furthermore, while some focus on arts management, few of them address marketing from the perspective of a small-to-medium (often financially struggling) arts organization. An organization like Gillian’s often has limited resources, both financial and human, and can only approach marketing informally. However, it experiences the same pressures to perform well as larger arts institutions. Often, survival depends on how well it implements the marketing strategies that marketing staff create on their own. This chapter is …

A Promising Place-Based Collaborative Impact Investing Fund Strengthens Community And Informs Philanthropic Practice, Benjamin Kerman, Clara Miller

The Foundation Review

A recent evaluation of the Western New York Impact Investment Fund adds to the proof-of-concept literature regarding “doing good and doing well” while pointing to experience-based best practices in philanthropic impact investing. Born of a collaboration between regional and national philanthropies, the fund brings together corporate, individual, and philanthropic investors to deliver an inclusive impact investment mechanism. Founded in 2017, the fund evolved from concept to operating entity, focusing on mitigating capital gaps, longterm economic decline, and wealth divides.

Evaluation at Year 5 describes how the professionally managed, collaboratively governed fund has attracted and deployed capital, contributing to ecosystem improvements …

Leveraging Foundation Balance Sheets For Greater Impact: Piloting A Pooled Guarantee Program, Jane Reisman, Jim Baek, David Newsome, Christine Ryan

The Foundation Review

A guarantee instrument is a credit enhancement tool that can enable philanthropies to unlock millions or billions of dollars for societal impact. The Community Investment Guarantee Pool, created in 2019 by a collaboration of philanthropies and allied impact investors, or guarantors, is a novel initiative that uses guarantees to leverage the balance sheets of foundations and other institutional investors for enhancing the credit of intermediaries in the affordable housing, small-business, and climate markets. As the guarantees are unfunded, foundations continue to keep their endowment invested in the conventional market.

This article describes the Community Investment Guarantee Pool, details its theory …

Defining Your Double Bottom Line: Philanthropy And The Investment Landscape, Stephane Ligonde, Garrett De Temple, Tuokpe Ajuyah

The Foundation Review

Grantmaking traditionally has been at the heart of philanthropy, whereas impact was the exclusive expectation of any desired result. While there is still a place for this kind of pure push for change, many investors today expect more, leveraging the power of the markets to invest in a way that is both impactful and able to maximize their financial rewards. This is particularly true of foundations with an eye toward supporting the perpetuity of their missions and organizations.

This approach also offers a range of innovative mission-based benefits, including extending the utility of philanthropic capital and generating more capital to …

Back Matter

The Foundation Review

No abstract provided.

Front Matter

The Foundation Review

No abstract provided.

Using Foundation Capital For Good: Opportunities In The Balance Sheet, John Sherman, Veronica Olazabal

The Foundation Review

Foundations increasingly use their full balance sheets to unlock more of their capital for good. They look beyond conventional grantmaking to pursue their charitable purposes in many ways that exemplify innovative, full-balance sheet approaches: investing in nonprofit and for-profit companies that offer clear social and financial returns; investing their corpus in companies whose products and services align with their missions; using social bonds to inject new resources into their programs; offering guarantees to help grantees manage risk; and avoiding companies whose practices run counter to their grantees’ efforts.

This article looks at the structures, pathways, and tools for foundations wanting …

Editorial, Teresa R. Behrens

The Foundation Review

No abstract provided.

Donor-Advised Funds And Impact Investing: A Practitioner’S View, Sam Marks

The Foundation Review

Any discussion of foundations embracing impact investing must include some discussion of one of the largest — and growing — sources of philanthropic capital: donor-advised funds. These philanthropic accounts allow donors of all sizes to access many of the functions of a private foundation, including the potential to invest for impact. Sponsors of these funds, however, face unique challenges in catalyzing impact investments.

Like the larger institutional foundations that have led the way as mission investors, sponsors must often educate and inspire governance boards and investment committees. Unlike foundations with professional program staff, decisions regarding philanthropic resources at sponsors of …

The Field-Building And Grantee Experimentation Role Of Foundations In Impact Investing As Illustrated By A Gender-Lens Investing Case Example, Courtney Bolinson, Laura Allan

The Foundation Review

This article argues for foundations to play two critical roles in the impact investing ecosystem: to commission and/or support research that helps build more equitable and socially just impact investing and to fund grantee-specific experimentation in areas of impact investing and social enterprise that are nascent or developing.

To illustrate what this can look like, this article presents action research conducted on gender-lens investing, describing in detail a 2019 Mastercard Foundation grant to Engineers Without Borders Canada. The project involved two main goals: testing and developing gender-lens investing tools and processes with seed-stage investees during pre- or post-investment phases and …

Tfr 14.4 Full Issue

The Foundation Review

No abstract provided.

Executive Summaries

The Foundation Review

No abstract provided.

The Ford Foundation’S Work To Build The Field Of Impact Investing, Margot Brandenburg, Abeda Iqbal

The Foundation Review

Impact investing has grown dramatically over the past 15 years, with foundations playing a critical role through their program-related and, increasingly, mission-related investments. A smaller number, including the Ford Foundation, have dedicated grant and other programmatic resources toward growing the field. Without this funding, the metrics, engagement, policies, and norms needed to underpin capital markets at scale will be slow to materialize.

This article looks back at the long history of aligning financial investments with social values; touches on the Ford Foundation’s pioneering role in the emergence of PRIs as a tool to stretch grantmaking budgets; and details the impact …

The Intersection Of Digital Communication & Non-Profit Organizations, Aliyah Burton

Senior Honors Theses

Non-profit organizations are actively addressing prevalent issues in society, seeking to benefit the public and those in need through various forms of intervention and programming. Non-profits have unique leadership and culture, requiring models of communication that fit these unique qualities. Communication is vital to the success of non-profits, particularly in a digital age. This thesis synthesizes the current research on non-profit culture and leadership with data on donor trends, online giving, social media practices, and more points of interest for non-profits when it comes to digital communication. Additionally, a connection is made between strong digital communication strategies and ongoing donor …

A Bright Idea: Assessing Stakeholder Impact Of Social Sustainability Strategies, Sara Theis

Dissertations

The performing arts industry is experiencing an awakening in terms of the need to integrate inclusion, diversity, equity, and access (IDEA) into their practices. This is the result of calls for change in the industry from members of historically marginalized communities. The challenge is that in order for social sustainability strategies like IDEA to be effective, they need to integrate them into the organization’s culture (Serafeim, 2020). IDEA cannot be a checklist. Using stakeholder theory and resource-based view as theoretical foundations, this qualitative case study examines one exemplary organization that has differentiated on social sustainability for decades. In 27 open …

Study Of Stochastic Market Clearing Problems In Power Systems With High Renewable Integration, Saumya Sakitha Sashrika Ariyarathne

Operations Research and Engineering Management Theses and Dissertations

Integrating large-scale renewable energy resources into the power grid poses several operational and economic problems due to their inherently stochastic nature. The lack of predictability of renewable outputs deteriorates the power grid’s reliability. The power system operators have recognized this need to account for uncertainty in making operational decisions and forming electricity pricing. In this regard, this dissertation studies three aspects that aid large-scale renewable integration into power systems. 1. We develop a nonparametric change point-based statistical model to generate scenarios that accurately capture the renewable generation stochastic processes; 2. We design new pricing mechanisms derived from alternative stochastic programming …

Online Vs. In-Person Work Environment: Is Productivity Really Maintained In The Hybrid Work Model?, Joaquin Carlos Pinga

Faculty Curated Undergraduate Works

Throughout the COVID-19 pandemic, the term “hybrid work” has been popularized in an attempt to maintain productivity while maintaining social distancing. Hybrid work is a combination of working partly online at home, and partly in the typical office setting. Its existence predates the pandemic; however, it has increased in usage due to the frequent need to quarantine. Hybrid work has also exceeded the boundaries of traditional work, most notably extending into the education field, affecting students’ learning. Come the tail-end of the pandemic, many institutions have adopted the hybrid work model in attempts to suave people’s concerns about returning, as …

Looking Through Their Lenses: An Analysis Of Virginia Environmental Nonprofits' Roles And Challenges In Shoreline Management For Coastal Resilience, Taiwo C. Olanrewaju Lasisi

School of Public Service Theses & Dissertations

Environmental nonprofit organizations have emerged to attend to the environmental needs of individuals and communities. Some of these needs are usually those that have been neglected, given insufficient attention, or cannot be singularly handled by the government. In advocating for coastal resilience, environmental nonprofits have been identified as actors who address coastal issues like sea-level rise, flooding, and shoreline management.

Shoreline management involves building setbacks and formulating short and long-term defense strategies such as building living shorelines, ripraps, bulkheads, and tree plantings. These strategies formed the basis of coastal defense in coastal zones. Shoreline management is a significant area of …

Gender Roles And The Social Agent: Framing The Women’S Movement(S) In Postcolonial Morocco, Lily Ross

Independent Study Project (ISP) Collection

For my Independent Study, I conducted a four-week research project on what I will refer to as the “Women’s Movement” in Morocco. My initial goal was to understand the framing and aims of this movement. To do so, I sought to explore the different forces impacting the movement – such as local cultural contexts, religion, globalization and colonization – and to analyze the impact of these forces on how different women conceptualize their goals surrounding gender. I studied a variety of scholarship on the Moroccan Women’s Movement, focusing on a critical analysis of the state, international interests and non-profit organizations. …