Nonprofit Administration and Management Commons^™

Leadership And Creative Placemaking In Central Appalachia: Morehead, Kentucky, Toni C. Hobbs

Theses and Dissertations--Arts Administration

In rural Appalachia, longstanding patterns of extractive economic development, coupled with limited public investment and uneven institutional support, have contributed to persistent economic stagnation and a diminished sense of pride among residents. These conditions reflect deeper structural challenges, including economies shaped by resource extraction and external control. Addressing these conditions is critical to fostering economic growth, promoting cultural heritage, and enhancing overall well-being in the region. By cultivating resilient communities, leaders can create environments in which both the economy and local pride can thrive, contributing to a more prosperous and unified Appalachian region.

This study investigates the organizational and leadership …

Recipient Experiences Of Donor-Funded College Scholarships: “I Don't Know What You Want To Know About Me. I Don't Know What I Know About You.”, Teresa Waddle Gotthardt

Theses and Dissertations--Educational Policy Studies and Evaluation

This qualitative study explores the experience of receiving donor-funded scholarship support facilitated through a higher education institution, especially when the recipient has interacted with the donor of the funding. This recipient-and-donor-interaction is common at American post-secondary institutions in the form of written thank you notes and attendance at donor recognition events. This research addressed the following questions: How do donor-funded scholarship recipients experience this funding? How do donor-funded scholarship recipients experience interaction with the donor of the scholarship? These questions were explored through in-depth semi-structured interviews with 23 recent alumni from five private universities and colleges who received donor-funded scholarships …

Leadership In Nonprofit Organizations: Best Practices For Volunteer Retention, Jennifer Lawrence

DSW Capstone Projects

While there is a significant amount of research focusing on organizational leadership in business and for-profit organizations, comparatively little data has been collected and studied to address the role of leadership in volunteer organizations. By closing this gap in research and providing context around leadership, nonprofit organizations can enhance leadership, culture and climate, and volunteer engagement and retention. Fewer Americans are engaging in volunteerism in their community than any other time in the past twenty years. The Systemic Literature Review will aid in recognizing and addressing this decline which is important as volunteer organizations provide needed services to people and …

Technology As A Change Agent For Social Work Supervision, Hermaya Onunwor

DSW Capstone Projects

The COVID-19 pandemic has had a critical impact on the social work profession, with social workers relying heavily on technology to deliver services. There have been concerns about the effectiveness of these evolved practices, and practitioners are questioning whether they are acceptable as emergency orders caused by the pandemic begin to lapse. To address these concerns, a systematic literature review was conducted to synthesize scholarly literature on the effectiveness of telesupervision in social work practice. This capstone project aims to provide valuable insights into the effectiveness of telesupervision in social work practice

When evaluating the training and development of social …

Language Matters: Evaluating How Linguistic And Visual Differences In Financial Documents Impact Financial Reporting In Hospitals, Alicia Irwin

Theses and Dissertations--Accountancy

Hospital financial assistance policies (FAPs) should inform uninsured and under-insured patients about options available to assist with their medical expenses. However, language and visual rhetoric variations in these documents may deter otherwise qualified patients from applying to programs meant to relieve their financial obligations. This project explores how visual rhetoric and linguistic differences such as tone and readability, in financial assistance policy documents may influence community benefit reporting in hospitals as a consequence of patient engagement in the application process.

Visual rhetoric and design, as well as linguistic style variation can have a profound impact on program utilization and financial …

Leadership Strategies For New Supervisors On Leading A Diverse Workforce, Christie L. Watson

DSW Capstone Projects

The title leader, supervisor, or manager, alone does not describe the qualities it takes to develop a workforce that is engaged, empowered, inclusive, diverse, and psychologically safe. To retain employees, one must understand these qualities and learn how to put them into action. It is said that people spend more time at work than they do at home. According to a study completed by Andrew Naber (2021) at Gettysburg College says, on average, people spend one-third of their life at work (p. 1). Having a poor experience in the workplace leads to turnover, decreased productivity, disengaged employees, and poor customer …

Catalyzing Change In Higher Education: Social Capital And Network Leadership In The Competency-Based Education Network, Bruce William Haupt Jr.

Theses and Dissertations--Education Sciences

Collaborative inter-organizational networks can be effective at catalyzing and supporting the generation and diffusion of new models and practices. With shared purpose, structure, and resources, network organizations can facilitate knowledge exchange and the growth of inter-organizational relationships. In this study, I sought to better understand how network organizations influence social capital and the spread of innovative practices. Of particular interest were the roles of national network and sub-national network organizations (sub-networks), and the interactive learning processes of network newcomers. I focused on the diverse array of colleges and universities involved in the Competency-Based Education Network (C-BEN), and their efforts to …

An Analysis Of Mergers And Acquisitions In Non-Profit Organizations, Shakiyla K. Davis

MPA/MPP/MPFM Capstone Projects

This paper hypothesizes that poor planning of merger or acquisitions will lead to increased issues within the organization. To effectively examine the hypothesis, the paper provides an overview of mergers and acquisitions. The paper highlights the process and considerations of a merger and acquisition and uses examples to provide insight on successful and unsuccessful partnerships.

Endowments Of Higher Education Institutions And Individual Income Tax Policy: Wealth Erosion From A Loss In Charitable Contributions, Jennifer W. Siebenthaler

Theses and Dissertations--Educational Policy Studies and Evaluation

The most significant tax overhaul bill in over thirty years was enacted in 2017 and expected to have wide-ranging effects. The Tax Cuts and Jobs Act includes numerous policies that directly and indirectly impact the higher education sector and the effect to endowments was not addressed in the public debate leading up to enactment. Unlike expendable gifts, a reduction in endowment contributions has a cumulative effect because a gift to an endowment can benefit all subsequent years. Each year following a contribution, investment income earned on the original gift is available for spending and benefits escalate over time in amount, …

Quitting Together: Formative Research To Develop A Social Marketing Plan For Smoking Cessation Among Women In A Residential Treatment Facility For Substance Abuse Recovery, August D. Anderson

Theses and Dissertations--Communication

Both smoking addiction and illicit substance abuse are prevalent issues in the United States today. Furthermore, these are issues that have significant impact on women’s health and mental state. Despite research that shows that smoking cessation coupled with substance abuse recovery can decrease likelihood of relapse post-recovery, few substance abuse recovery facilities today offer smoking cessation programming options. To address the issue of smoking addiction on top of substance abuse recovery, formative research was conducted through this study to determine the underlying causes of smoking habits coupled with recovery efforts and the attitudes. Through focus group sessions with women in …

Social Media Usages In Small Not-For-Profit Organizations, Sarah Nolan

MPA/MPP/MPFM Capstone Projects

Effective social media management takes time, effort, and intentionality. Small not-for-profit organizations would benefit from doing this, but often have difficulty with being able to do so. In order to find out how small not-for-profit organizations use their social media and how social media could best be used to accomplish their mission, the following research questions were asked: What communications policies and procedures are followed by small not-for-profits organizations? Are the current social media practices of these organizations effective? What are the primary needs of these organizations in terms of social media and how can they be addressed?

In order …

Three Essays On Financial Collaboration In The Government And Nonprofit Sectors, Saerim Kim

Theses and Dissertations--Public Policy and Administration

The primary objective of this dissertation is to study the management of public and nonprofit resources and financial risk. Governments will be able to use its findings to continue to provide public services in collaboration with other sectors, including the nonprofit sector. Nonprofit financial self-sufficiency and sub-award grant mechanisms between the government and nonprofit sectors are two primary areas to be examined. This dissertation consists of three essays. The first investigates how the diversification of nonprofit revenue portfolios influences extreme revenue risks; the results show that the chance of extreme revenue loss increases when revenue sources are highly correlated to …

An Examination Of Nonprofit Lobbying Expenditures, Danielle Middleton

MPA/MPP/MPFM Capstone Projects

Nonprofit organizations are characterized by both their programmatic and advocacy activity. Nonprofits are called on not only to provide essential services for many citizens, but also to advocate on the behalf of the issues impacting the populations they serve. An important advocacy activity engaged in by nonprofits is lobbying which is defined as communication directed at a legislative body with the intent to influence a legislative outcome (Raffa, 2000). Nonprofit lobbying is regulated by the Internal Revenue Service (IRS) which ensures that lobbying does not constitute a substantial part of a nonprofit’s budget. Statistics show that few nonprofits report lobbying …

The Evolving Role Of Electric Cooperatives In Economic Development: A Case Study Of Owen Electric Cooperative And Jackson Energy Cooperative, Whitney Prather Duvall

Theses and Dissertations--Community & Leadership Development

In recent years, there has been a shift in among Kentucky rural electric cooperatives in regard to their stance on economic development. With this has been the employment of electric cooperative staff to help attract new industries and forge relationships with other local economic development-geared groups to facilitate growth. Cooperative businesses have historically proved their resilience and deep-rooted connections within the communities they serve. In exploring two similar-sized electric cooperatives in Kentucky located in two very different regions of the state, considering socio-economic status, and interviewing key informants with local affiliated economic development groups, it becomes evident that electric cooperatives …

Web Of Ties: The Effect Of Relationship Ties On Government Funding For Nonprofit Organizations, Anthony Heath Rico

Theses and Dissertations--Public Policy and Administration

Chapter 1 raises the research question guiding this study. Do relationships that board members of nonprofits have to officials in other agencies affect the likelihood of acquiring grants? The objective of this study was to examine the role that relationship ties played in the nonprofit sector’s ability to receive grants.

Chapter 2 ties the research agenda to existing research. Nonprofit organizational and financial behavior was explained in terms of resource dependence. Since nonprofit organizations face uncertainty in resource allocation, the behavior of the organization and the board members change in reaction to uncertainty. The relationships that board members possess serve …

Non-Profit Financial Viability During The Great Recession: A Case Study Of The Ronald Mcdonald House Of Greater Cincinnati, Madison Holbrook

MPA/MPP/MPFM Capstone Projects

The Great Recession from 2008-­2010 adversely affected the non-­profit sector as charitable donations were greatly reduced in the United States. While aggregate measures are useful to look at the non-­profit sector as a whole, it does little to show how each non-­profit individually handled its finances during the recession. To show an individual non-­profit perspective, I examined data from the Ronald McDonald House of Greater Cincinnati to determine whether or not it was financially viable during the Great Recession. To answer this question, I used data from IRS 990 forms to complete a series of financial ratios that evaluated different …

Assessing The Production Revenues And Forecasting Models Of Lexington Children's Theatre Productions, 1998–2004 And 2008–2014, Shea Henning Bartlett

MPA/MPP/MPFM Capstone Projects

This paper assesses the accuracy of the ticket sales and revenue forecasting model used by Lexington Children’s Theatre, a Central Kentucky Performing Arts non-profit. Research suggests that if bias is present in the models, it could be a result of the Optimism Bias, which is a tendency for humans to predict favorable outcomes. Recent data seems to suggest that humans may also act pessimistically with forecasts if the endgame would work in their favor.

"The Lexington Children’s Theatre provided data for 108 productions over a twelve-year span from 1998 – 2014. Using a series of regression models, I found that …

Factors Associated With Philanthropic Giving And Their Correlation With Donation Amount: A Case Study Of The Indianapolis Zoo 2014 Donor Survey, Ashley N. Marcum

MPA/MPP/MPFM Capstone Projects

The Indianapolis Zoo, located in the heart of Indianapolis, is a staple of the community. Celebrating its 50th year anniversary in 2014, the Indianapolis Zoo is known worldwide for both its excellence in animal care and its dedication to local and international conservation efforts. The intent of this paper is to provide the Indianapolis Zoo Institutional Advancement Department with an in depth analysis of its 2014 Donor Survey. Understanding the factors that can affect donor motivation to give philanthropically and the correlation these factors may have with gift amount will help the development team hone their soliciting practices.

It is …

Solving Charity Failures, Brian L. Frye

Law Faculty Scholarly Articles

“Crowdfunding” is a way of using the Internet to raise money by asking the public to contribute to a project. In the past, asking a large number of people to contribute small amounts of money to a project was expensive and inefficient for most organizations and individuals. By greatly reducing transaction costs, crowdfunding enables anyone to inexpensively and efficiently seek small contributions to a project. While crowdfunding is a new model of fundraising, it has already transformed funding for the arts. For example, the crowdfunding platform Kickstarter distributed more than forty million dollars to the creators of almost seventy-five hundred …

Board Governance Of World-Class Annual Sport Championships: Learning From Kentucky To Create Tourism Opportunities In The Bahamas, Elvis V. Burrows

Theses and Dissertations--Retailing and Tourism Management

The economy of The Bahamas relies heavily on leisure visitor tourism (cruise ships, resorts, holiday trips) which leaves the country vulnerable to changes in visitor travel habits. Because the country is so reliant on investments in resorts, casinos and cruise ships, it leaves a wide capacity of other touristic opportunities. One opportunity is sports tourism. The purpose of this study is to analyze the strategic board capability of the Rolex Kentucky Three Day Event’s (RK3DE) board governance using the Ferkins and Shilbury (2012) model as the theoretical construct and make recommendations regarding the application of these successful aspects to the …

Influences On Reported Nonprofit Lobbying Efforts, Alyson Partain

MPA/MPP/MPFM Capstone Projects

The nonprofit sector holds an interesting role in democracy, as this segment balances the powers of government and business by providing a way to cultivate social justice and afford people a means of acting and promoting interests outside of the government and private sectors. Nonprofit organizations therefore allow people to join together in providing services and programs that strengthen the communities in which they act. Advocacy involves identifying, embracing, and promoting a cause, especially by educating the public about their organization, whether this is through public engagement, coalition building, or lobbying.

Lobbying is a specific but critical component of general …

Disaster Response And Individuals With Disabilities: An Examination Of Kentucky's Red Cross Shelters, Kandace Bright

MPA/MPP/MPFM Capstone Projects

Emergency management consists of four phases—mitigation, preparedness, response, and recovery. Sheltering is an aspect of the response phase. Response involves activities from many different organizations—local, volunteer, state, and federal. The initial response to a disaster is from local emergency management organizations. The American Red Cross, as chartered by the federal government, is primarily responsible for providing initial shelter and food to the affected population during a disaster.

Planning shelter capacity for individuals with disabilities has been historically problematic. It continues to be an issue as claims of inaccessible shelters occur with each new major disaster. Shelters can be accessible or …

Exploring I.T. Innovation In A Sample Of Kentucky Nonprofits, Candice Rider

MPA/MPP/MPFM Capstone Projects

Nonprofit organizations today face an increasingly competitive landscape and often operate under the motto of “doing more with less.” As nonprofits struggle to balance mission fulfillment with financial support, information technology [IT] is usually deemed a luxury or acquired as-needed. I posit, however, that technological innovation must be considered a crucial element to staying competitive, efficient, accountable, and engaged with supporters.

After conducting a survey of a sample of Kentucky nonprofits [NPOs], I explore a number of organizational characteristics that might predict the information technology budget, especially with respect to IT innovation. I combine a set of explanatory variables in …

An Exploration Of Determinants Of Organizational Commitment: Emphasis On The Relationship Between Organizational Democracy And Commitment, Boya Chen

MPA/MPP/MPFM Capstone Projects

In public organizations, organizational commitment plays a significant role in determining both efficiency and efficacy of the organization. Organizational commitment is just like an invisible hand affecting the performance of staff. The degree of organizational commitment can also be a double-edged sword, by which performance outcomes can either be promoted dramatically or impaired greatly. The purpose of the paper is to examine the determinants of organizational commitment, especially the relationship between organizational commitment and organizational democracy.

From the literature review, I build a model including several variables. The dependent variable in my model is organizational commitment. Independent variables in my …

Unrelated Business Income's Impact On Direct Public Support In The Nonprofit Sector, Kelsey Lewis

MPA/MPP/MPFM Capstone Projects

Nonprofits today are losing their traditional funding sources for a variety of reasons and are turning to nontraditional ways of finding resources to make sure their organization is able to sustain itself while still meeting its mission. One common non-traditional approach is engaging in unrelated business income activities. Since these activities are not related to a nonprofit’s mission they are subject to taxation. Some question whether these activities help a nonprofit organization meet its mission.

A nonprofit seen not fulfilling its mission can be detrimental to that organization especially where its donors are concerned. If a donor does not support …

Strategic Management And Job Satisfaction: Agency-Level Effects In The Federal Government, Tara Bopp

MPA/MPP/MPFM Capstone Projects

As strategic planning and human capital strategies become more regulated in the United States government, a decision must be made by federal agency heads. Will agencies fully participate and buy into the process of participative strategic planning and management or will they comply with regulations and reforms merely for the sake of compliance with little further effort? The intent of this study is to show that agencies that choose to do more than simply comply with GPRA and implement strategic planning and management can benefit from their increased effort in by increasing job satisfaction in their workforce.

The Government Performance …

Socially Responsible Investing: A Comparative Analysis For The Bluegrass Community Foundation, Andrew Hedrick

MPA/MPP/MPFM Capstone Projects

In the fall of 2010 the Blue Grass Community Foundation began considering whether an updated investment strategy that included Socially Responsible Investing would be advantageous and in line with the mission of the organization. The question was raised whether this type of investing meant that the return on investment from securities currently held in the Foundation’s portfolio had to be sacrificed in order to incorporate this type of investment philosophy into the existing criteria used to invest the organization’s assets.

This paper examines literature relevant to the topic and conducts an analysis of a sample of mutual funds currently available …

Lexington Humane Society: Analysis Of Volunteers, D'Arcy Robb

MPA/MPP/MPFM Capstone Projects

The Lexington Humane Society depends substantially on volunteer labor yet suffers from a high volunteer attrition rate. Using data from the organization’s database and a survey of volunteers, this project paints a demographic picture of the volunteer population and identifies traits that affect volunteer longevity.

The evidence shows that the organization’s volunteers are overwhelmingly likely to be pet-owning women with no children at home who are motivated to volunteer because it allows them to act on their values. Middle-age individuals are more likely than those under 25 or over 65 to become long term volunteers, and individuals who have recently …

Funding Source Impact On Nonprofit Advocacy Activity, Sean Patrick Naylor

MPA/MPP/MPFM Capstone Projects

Nonprofit organizations are often a tool by which citizens can engage in the policy process. Many nonprofit organizations engage in issue advocacy. For some nonprofit organizations issue advocacy is the purpose for their existence. For others, issue advocacy is a means of meeting organizational goals. Many nonprofits avoid issue advocacy altogether. The IRS places a financial limit on how much issue advocacy a nonprofit organization may engage in. However, most nonprofits won’t ever come close to this limit. Most simply don’t have as great a need for advocacy, while some will self regulate to avoid losing funding sources. Some literature …

Understanding Non-Profit Organizations In States With Appalachian Counties: Where They Locate And The Missions They Serve, Rebecca E. Tucker

MPA/MPP/MPFM Capstone Projects

No executive summary.