Open Access. Powered by Scholars. Published by Universities.®
Nonprofit Administration and Management Commons™
Open Access. Powered by Scholars. Published by Universities.®
- Discipline
-
- Social and Behavioral Sciences (34)
- Leadership Studies (14)
- Public Affairs, Public Policy and Public Administration (10)
- Military and Veterans Studies (8)
- Business Administration, Management, and Operations (5)
-
- Communication (4)
- Strategic Management Policy (3)
- Accounting (2)
- Advertising and Promotion Management (2)
- African Studies (2)
- Agricultural and Resource Economics (2)
- Education (2)
- Entrepreneurial and Small Business Operations (2)
- International and Area Studies (2)
- Interpersonal and Small Group Communication (2)
- Marketing (2)
- Organization Development (2)
- Organizational Behavior and Theory (2)
- Organizational Communication (2)
- Physical Sciences and Mathematics (2)
- Public Relations and Advertising (2)
- Agribusiness (1)
- Analysis (1)
- Art Education (1)
- Arts Management (1)
- Arts and Humanities (1)
- Corporate Finance (1)
- Educational Leadership (1)
- Institution
-
- University of San Diego (62)
- Embry-Riddle Aeronautical University (2)
- Roger Williams University (2)
- Antioch University (1)
- Binghamton University (1)
-
- California State University, Monterey Bay (1)
- Central Washington University (1)
- Hollins University (1)
- James Madison University (1)
- Liberty University (1)
- Northeastern Illinois University (1)
- Northern Michigan University (1)
- Thomas Jefferson University (1)
- University of Arkansas, Fayetteville (1)
- University of Central Florida (1)
- University of Connecticut (1)
- University of Kentucky (1)
- University of Montana (1)
- University of Richmond (1)
- University of Southern Maine (1)
- University of Texas at Tyler (1)
- Virginia Commonwealth University (1)
- Western Kentucky University (1)
- Publication Year
- Publication
-
- Program Design and Evaluation (15)
- Military (8)
- Nonprofit Leadership and Capacity Building (8)
- Seniors (6)
- USD Evaluation of Applied Learning Model in Nonprofit Leadership and Management Master's Program (5)
-
- Youth, Education, and Literacy (4)
- Nonprofit Sector Issues and Trends (3)
- State of Nonprofits and Philanthropy in San Diego (3)
- Foundations and Grantmaking (2)
- Governance (2)
- Marketing and Communications (2)
- Publications (2)
- State of Nonprofits in California (2)
- All Master's Theses (1)
- Antioch University Dissertations & Theses (1)
- Capstone Projects and Master's Theses (1)
- Children, Youth, & Families (1)
- Doctor of Education Capstones (1)
- English Faculty Publications (1)
- Environment (1)
- Food Security (1)
- Full-Text Theses & Dissertations (1)
- Graduate Student Theses, Dissertations, & Professional Papers (1)
- Graduate Theses and Dissertations (1)
- Honors Scholar Theses (1)
- Honors Undergraduate Theses (1)
- Human Resource Development Theses and Dissertations (1)
- Legislation (1)
- Liberal Studies (MA) Final Essays (1)
- MPA Capstone Projects 2006 - 2015 (1)
- Publication Type
Articles 1 - 30 of 86
Full-Text Articles in Nonprofit Administration and Management
Seasonal Wages And Program Outcomes In Wisconsin’S Non-Profit Outdoor Education Industry, Michael H. Schneck
Seasonal Wages And Program Outcomes In Wisconsin’S Non-Profit Outdoor Education Industry, Michael H. Schneck
Master of Public Administration Capstone Papers
Non-profit outdoor education is an important tool that helps participants build meaningful relationships and positive perspectives of the natural world. Many non-profit outdoor education programs in Wisconsin rely on seasonal staff to fulfill the mission and vision of their programming through meaningful and tedious work. Because these staff are asked to help facilitate ideal program outcomes, it is important to analyze how seasonal wages for these roles influences staff effectiveness. This case-study analyzes the relationships between wages and program outcomes through the lens of human capital and workforce development and equity theory to better understand what most notably influences seasonal …
The Need For Volunteer Engagement, Brittney Portillo
The Need For Volunteer Engagement, Brittney Portillo
Capstone Projects and Master's Theses
Although there are a large number of non-profit organizations and volunteer opportunities available, there is a lack of volunteer engagement within organizations making it difficult to complete mission goals. This project was implemented and completed by Community Builders for Monterey County executive director and intern. Community Builders for Monterey County is a 501c(3) non-profit organization that was created to connect volunteers to different non-profit organizations around Monterey County. This project was created with the purpose of assessing potential volunteer needs in a survey style form in order to better understand how to get volunteers more engaged. The project resulted in …
Soft System Methodology Applied To Stakeholder Engagement In Social Services Nonprofit Organizations, Robyn Chin
Soft System Methodology Applied To Stakeholder Engagement In Social Services Nonprofit Organizations, Robyn Chin
Full-Text Theses & Dissertations
This dissertation explored the challenges of a Community Development Financial Institution (CDFI), a non-profit social service organization, and the value of employing a systems thinking approach to problem formulation and problem-solving to address its challenges. Soft Systems Methodology (SSM), a systems-informed framework, encourages collective learning and fosters an appreciation for differing perspectives about problem formulation amongst stakeholders instead of rushing to solve predefined issues. One common challenge from current research is that due to reliance on sparse profits and grants earmarked for programmatic endeavors, there is insufficient funding for organizational development. The literature also identified a deficit in stakeholder engagement …
Validating Financial Statement Comparability Assessment In Non-Profit Firms, Daniel Friesner, Andrew Brajcich
Validating Financial Statement Comparability Assessment In Non-Profit Firms, Daniel Friesner, Andrew Brajcich
The North American Accounting Studies
In a recent manuscript, Brajcich and Friesner (2022) proposed a new methodology to assess financial comparability in not-for-profit organizations. Their approach utilizes entropy-based information theory, and thus requires few prior assumptions about the formation and implications of financial statement comparability. This manuscript assesses the practical utility of the Brajcich and Friesner (2022) methodology by comparing its results to those generated by nonhierarchical cluster analysis. The analysis was conducted using balance sheets drawn from Washington State critical access hospitals in 2019, using a similar set of hospitals and an identical set of variables outlined in Brajcich and Friesner (2022). We find …
The Microfinance Experiment: An Evaluation Of Programs And Effectiveness In St. Louis, Maxwell Miller
The Microfinance Experiment: An Evaluation Of Programs And Effectiveness In St. Louis, Maxwell Miller
Honors Scholar Theses
Widespread poverty remains a reality for many in both developed and developing countries. Policymakers, charitable organizations, and entrepreneurs have introduced diverse strategies to provide individuals and communities opportunities to rise from poverty. One such method is microfinance, a system developed by Muhammad Yunus in the early 1970s to provide small loans and financial services to borrowers too impoverished or otherwise lacking in credibility or collateral to be considered by traditional means of credit.
Since its inception, microfinance has spread among other countries to mixed success. While many researchers claim microfinance has proven to be an effective tool to combat poverty, …
2020 Annual Report: State Of Nonprofits And Philanthropy In San Diego, Laura Deitrick, Tessa Tinkler, Jon Durnford, Thomas Abruzzo, Taylor Funderburk, Connelly Meschen
2020 Annual Report: State Of Nonprofits And Philanthropy In San Diego, Laura Deitrick, Tessa Tinkler, Jon Durnford, Thomas Abruzzo, Taylor Funderburk, Connelly Meschen
State of Nonprofits and Philanthropy in San Diego
The year 2020 has become one of reckoning – as a time for reflection and hindsight about how we got to this point of crisis, as well as one for envisioning a new path forward. As the pandemic shows no sign of abating, the disruption wrought by COVID-19 is broad and deep for nonprofits, their leaders, and constituents.
The 2020 State of Nonprofit and Philanthropy Report synthesizes findings from three nonprofit leader surveys (including COVID-19 impacts surveys), public opinion polling, and other sources of nonprofit data to provide the most up to date and holistic picture of this essential sector. …
Let My People Stay: A Nonprofit's Role In Immigrant Lives, Karla Villa
Let My People Stay: A Nonprofit's Role In Immigrant Lives, Karla Villa
Mahurin Honors College Capstone Experience/Thesis Projects
This project draws on research that I conducted May to August 2019 with a nonprofit organization, La Casita Center, that provides services to the Hispanic immigrant community in Louisville KY. Despite what appears to be a bleak time in our country for immigrants and immigration reform, there is hope found in the organizations that are working to support and fill the gap that the national government has left. I draw on interviews and participant observation research conducted with staff at La Casita Center to
-
Analyze how La Casita staff decide which resources and projects to implement.
-
Consider how the current …
Diversification As A Strategy: A Research-Based Plan To Cultivate New Audiences At The Richmond Symphony, James A. Perkins Jr, C Keith Claassen, Frank G. Weber, Verona D. Wilborn
Diversification As A Strategy: A Research-Based Plan To Cultivate New Audiences At The Richmond Symphony, James A. Perkins Jr, C Keith Claassen, Frank G. Weber, Verona D. Wilborn
Doctor of Education Capstones
Building a more inclusive audience is not a far-fetched idea; system diversification by its very nature is a performance strategy, not a performance goal. Changing audience demographics requires well laid out plans, achievable goals, effective processes, and a total organizational commitment to diversification. This report was created to provide perspectives that inform executive leaders in arts organizations who plan to attract diverse audiences. It highlights nine research-based recommendations for audience diversification. Our report is unique in that it layers four approaches that, if used simultaneously, have the potential to both increase the likelihood of success and decrease the amount of …
2019 Annual Report: State Of Nonprofits And Philanthropy In San Diego, Laura Deitrick, Colton Strawser, Tessa Tinkler, Jon Durnford
2019 Annual Report: State Of Nonprofits And Philanthropy In San Diego, Laura Deitrick, Colton Strawser, Tessa Tinkler, Jon Durnford
State of Nonprofits and Philanthropy in San Diego
This report features our latest findings on the state of San Diego’s nonprofit sector, as well as key trends and perspectives from leaders in nonprofits and philanthropy. The nonprofit sector is caught in the cross winds of major shifts in the ways that people engage in their communities and how they give. Our research shows that as public trust in institutions has waned, the nonprofit sector stands out as an exception, enjoying high public confidence. How will changes in giving and engagement affect the public’s esteem and support for the nonprofit sector?
2019 Improving The Lives Of San Diego County Seniors Through Stable Housing: An Evaluation Of Elderhelp's Homeshare Program, Tessa Tinkler, Lisa Walker, Mary Jo Schumann
2019 Improving The Lives Of San Diego County Seniors Through Stable Housing: An Evaluation Of Elderhelp's Homeshare Program, Tessa Tinkler, Lisa Walker, Mary Jo Schumann
Seniors
This report, prepared by the Nonprofit Institute's Caster Center, documents the findings from a program evaluation of ElderHelp's HomeShare program, which is designed to connect individuals who want to share their homes with others looking for alternative housing options.
Children Of Milagros: Bringing Aid To A Community Center In Need, Matthew Ashley
Children Of Milagros: Bringing Aid To A Community Center In Need, Matthew Ashley
Senior Honors Projects, 2010-2019
Children of Milagros, Inc. (COM) was organized for the charitable purposes of providing tuition for educational and developmental services to underprivileged children in the Dominican Republic. Currently COM offers aid to a sole beneficiary, Espacio Infantil Madison (EIM). EIM is a community center in Gurabo, Dominican Republic that provides a safe, educational environment for young children of low-income families. To establish a rationale for funding the space, this project explores the needs of the community as well as the present and future benefits of early childhood education and socialization for individuals. The remainder of this project discusses the founding of …
2019 Collaborative Species And Habitat Conservation Efforts In San Diego County: A Systematic Needs Assessment To Guide The San Diego End Extinction Initiative, Tessa Tinkler, Michelle Ahearne, Mary Jo Schumann
2019 Collaborative Species And Habitat Conservation Efforts In San Diego County: A Systematic Needs Assessment To Guide The San Diego End Extinction Initiative, Tessa Tinkler, Michelle Ahearne, Mary Jo Schumann
Environment
This report, prepared by the Caster Family Center for Nonprofit and Philanthropic Research documents the results of a systematic needs assessment prepared for the San Diego End Extinction (SDEE) initiative. The needs assessment was designed to assist SDEE to align its goals and priorities with San Diego County’s existing strengths and gaps in order to proactively prevent the loss of native plants and animals.
2019 Empowering Aging Adults To Improve Health: An Evaluation Of Olivewood Gardens Cooking For Salud Program, Tessa Tinkler, Michelle Schneider
2019 Empowering Aging Adults To Improve Health: An Evaluation Of Olivewood Gardens Cooking For Salud Program, Tessa Tinkler, Michelle Schneider
Seniors
The report, prepared by The Nonprofit Institute's Caster Family Center for Nonprofit & Philanthropic Research, documents the findings from a program evaluation of Olivewood Gardens and Learning Center's Cooking for Salud program which is an adult nutrition education program designed to support the health and well being of adults 55+ years in National City and San Diego's southeastern region.
2019 Navigating The Future: Making A Difference For Transitioning Service Members And Families, Kim D. Hunt, Mary Jo Schumann, Lisa Walker
2019 Navigating The Future: Making A Difference For Transitioning Service Members And Families, Kim D. Hunt, Mary Jo Schumann, Lisa Walker
Military
This report, prepared by the Caster Center, is an evaluation of Year 4 of zero8hundred. Zero8hundred is a cross-sector community initiative whose mission is to proactively link transitioning service members and their families to resources and opportunities in the community, helping them successfully transition to civilian life.
Performance Measurement In Maine’S Social Sector: The Intersection Of Philanthropy And Nonprofits, Susy Hawes, Sarah Goan
Performance Measurement In Maine’S Social Sector: The Intersection Of Philanthropy And Nonprofits, Susy Hawes, Sarah Goan
Children, Youth, & Families
The Data Innovation Project undertook this project to better understand foundations’ expectations of grantees in terms of performance measures and outcomes as outlined in their grant applications. Over the past two years, the Data Innovation Project has engaged with over 250 Maine nonprofits who are navigating the data reporting requirements of a diverse portfolio of funders with varying degrees of success and challenges. This paper looks more closely at how the important relationship between foundations and nonprofits may benefit from increased understanding and clarity around measurement approaches so that both dollars and efforts lead to meaningful and measureable results across …
2019 Pathways And Intersections In The Military Lifecycle: How San Diego Supports The Military And Veteran Connected Community, Kim D. Hunt, Mary Jo Schumann, Lisa Walker
2019 Pathways And Intersections In The Military Lifecycle: How San Diego Supports The Military And Veteran Connected Community, Kim D. Hunt, Mary Jo Schumann, Lisa Walker
Military
This report, prepared by the Caster Center, is an asset mapping and ecosystem project in collaboration with SDMFC and SDVC. This report outlines the military lifecycle and is the result of community conversations throughout San Diego County.
2018 Annual Report: State Of Nonprofits And Philanthropy In San Diego, Emily Young, Laura Deitrick, Colton Strawser, Jon Durnford
2018 Annual Report: State Of Nonprofits And Philanthropy In San Diego, Emily Young, Laura Deitrick, Colton Strawser, Jon Durnford
State of Nonprofits and Philanthropy in San Diego
The 2018 State of Nonprofits and Philanthropy Report highlights the pivotal role nonprofits play in protecting and enhancing the well-being and prosperity of our region. The sector continues to grow in number of total organizations, size of the workforce, and total revenues and assets. Despite continued growth, demand for nonprofit services continues to outpace the sector's ability to meet growing needs. Additionally, the full impact of federal tax reform on charitable giving remains unclear. Moreover, nonprofit leaders are challenged with navigating an ambiguous policy environment at a time when the public is increasingly divided about how to help the constituents …
2018 Learning How To Think Like An Engineer: A Design-Based Research Study Of Kid Spark Education’S Curriculum In Kindergarten, Tessa Tinkler, Megan Kelly, Ida Rose Florez
2018 Learning How To Think Like An Engineer: A Design-Based Research Study Of Kid Spark Education’S Curriculum In Kindergarten, Tessa Tinkler, Megan Kelly, Ida Rose Florez
Youth, Education, and Literacy
This report, prepared by the Nonprofit Institute's Caster Center, documents the findings from a design-based research study of Kid Spark Education's early childhood engineering curriculum.
2018 Study Of San Diego County Local Child Care Needs And Barriers: Data And Insights For San Diego County Individualized Child Care Subsidy Pilot And Local Child Care Policies, Tessa Tinkler, Mary Jo Schumann, Meghan Kelly
2018 Study Of San Diego County Local Child Care Needs And Barriers: Data And Insights For San Diego County Individualized Child Care Subsidy Pilot And Local Child Care Policies, Tessa Tinkler, Mary Jo Schumann, Meghan Kelly
Youth, Education, and Literacy
This report, prepared by the Caster Center, is a study of local child care conditions in San Diego County and includes an analysis of the demographics of families in need of child care; San Diego County’s self-sufficiency income level; availability of, and enrollment in, subsidized child care; and the cost of providing child care. This report originated from a required independent analysis of local child care conditions for Bill AB377, authorizing the County of San Diego to develop a pilot child care subsidy plan that takes into account the county’s unique demographic and economic environment.
2018 Navigating The Future: Transforming The Transition Experience For Service Members And Their Families, Kim D. Hunt, Mary Jo Schumann, Aya Tore
2018 Navigating The Future: Transforming The Transition Experience For Service Members And Their Families, Kim D. Hunt, Mary Jo Schumann, Aya Tore
Military
This report, prepared by the Caster Center, is an evaluation of Year 3 of zero8hundred. Zero8hundred is a cross-sector community initiative whose mission is to proactively link transitioning service members and their families to resources and opportunities in the community, helping them successfully transition to civilian life.
2017 Food, Friendship, And Health: Working Together To Serve Seniors In North County San Diego, Michelle Ahearne, Meghan Kelly, Mary Jo Schumann
2017 Food, Friendship, And Health: Working Together To Serve Seniors In North County San Diego, Michelle Ahearne, Meghan Kelly, Mary Jo Schumann
Seniors
This report, prepared by the Caster Center, is a three-year evaluation of the North County Senior Connections Thyme Together Food Truck Lunch Program.
2017 The Role Of Books And Reading In Stem: An Overview Of The Benefits For Children And The Opportunities To Enhance The Field, Vitaliy Popov, Tessa Tinkler
2017 The Role Of Books And Reading In Stem: An Overview Of The Benefits For Children And The Opportunities To Enhance The Field, Vitaliy Popov, Tessa Tinkler
Youth, Education, and Literacy
In April 2017, STEM Next, in partnership with the Hoag Foundation and the Molina Foundation, commissioned the Institute for Entrepreneurship in Education (IEE) and the Caster Family Center for Nonprofit and Philanthropic Research at the University of San Diego to provide an overview of literacy learning within the disciplinary context of Science, Technology, Engineering, and Math (STEM). This overview includes (1) a literature review on the benefits of integrating literacy and STEM for elementary and middle-school-aged children, (2) an environmental scan of reading programs, organizations, and materials that focus on Literacy in STEM, and (3) a set of criteria for …
2017 Nonprofit Sector Employment Trends And Career Opportunities, San Diego Workforce Partnership In Partnership With The Nonprofit Institute
2017 Nonprofit Sector Employment Trends And Career Opportunities, San Diego Workforce Partnership In Partnership With The Nonprofit Institute
Nonprofit Sector Issues and Trends
The Nonprofit sector plays a critical, but often unseen role in supporting and promoting activities that improve the lives of county residents, filling gaps in critical social services when needed. This study aims to inform the workforce development system—educational training institutions, Workforce Development Boards and community workforce development organizations—on how to best prepare the future workforce for this sector. The full report analyzes data on job growth, training gaps, hiring challenges and in-demand skills from firms in the Nonprofit sector.
2017 The Impact Of Reading Aloud To Children: An Evaluation Of The Words Alive Read Aloud Program, Caster Family Center For Nonprofit And Philanthropic Research, University Of San Diego
2017 The Impact Of Reading Aloud To Children: An Evaluation Of The Words Alive Read Aloud Program, Caster Family Center For Nonprofit And Philanthropic Research, University Of San Diego
Youth, Education, and Literacy
This report, prepared by the Caster Center, is an evaluation of the Words Alive Read Aloud Program. Words Alive is a nonprofit organization focused on creating opportunities for life success by inspiring a commitment to reading.
2017 Fostering Whole Person Care Through A Care Coordination Network: Community Information Exchange San Diego, The Caster Family Center For Nonprofit And Philanthropic Research, University Of San Diego
2017 Fostering Whole Person Care Through A Care Coordination Network: Community Information Exchange San Diego, The Caster Family Center For Nonprofit And Philanthropic Research, University Of San Diego
Seniors
2-1-1 San Diego commissioned the University of San Diego’s Caster Family Center for Nonprofit and Philanthropic Research to conduct the Community Information Exchange (CIE) Cohort 2 evaluation, which focused on the senior (defined as ages 60+) population in the San Diego region.
Using a technology platform where agencies can enter and share client data, CIE strives to foster whole person care for the populations it serves (e.g., homeless, seniors, military), as well as reduce duplicative intakes and services provided by healthcare and social service agencies. By consenting into CIE, clients give permission for data sharing and may receive multiple referrals …
2017 Executive Summary- The Learning Group Effect: Leadership Development As Capacity Building A Five-Year Examination Of The Fieldstone Leadership Group Program, Michelle Ahearne, Tessa Tinkler, Mary Jo Schumann
2017 Executive Summary- The Learning Group Effect: Leadership Development As Capacity Building A Five-Year Examination Of The Fieldstone Leadership Group Program, Michelle Ahearne, Tessa Tinkler, Mary Jo Schumann
Nonprofit Leadership and Capacity Building
This report, prepared by the Caster Center, is a 5-year examination of the Fieldstone Leadership Group Program, a six-month peer-based learning community model to support the leadership development of both executive directors and senior leaders of nonprofit organizations.
2017 Fieldstone Leadership Network's Learning Group Effect: Leadership Development As Capacity Building, Michelle Ahearne, Tessa Tinkler, Mary Jo Schumann
2017 Fieldstone Leadership Network's Learning Group Effect: Leadership Development As Capacity Building, Michelle Ahearne, Tessa Tinkler, Mary Jo Schumann
Nonprofit Leadership and Capacity Building
This report, prepared by the Caster Center, is a 5-year examination of the Fieldstone Leadership Group Program, a six-month peer-based learning community model to support the leadership development of both executive directors and senior leaders of nonprofit organizations.
Succession Planning In The Religious Non-Profit Sector: Understanding Associate Pastors’ Experiences Of Serving As Internal Interims, Darius Mason Chapman
Succession Planning In The Religious Non-Profit Sector: Understanding Associate Pastors’ Experiences Of Serving As Internal Interims, Darius Mason Chapman
Human Resource Development Theses and Dissertations
Abstract
SUCCESSION PLANNING IN THE RELIGIOUS NON-PROFIT SECTOR: UNDERSTANDING ASSOCIATE PASTORS’ EXPERIENCES OF SERVING AS INTERNAL INTERIMS
Darius Chapman
Committee Co-Chair: Andrea D. Ellinger, Ph.D.
Committee Co-Chair: Rochell McWhorter, Ph.D.
The University of Texas at Tyler
May 2017
The concept of succession planning is not new for organizations, as most will experience the loss of key personnel for a variety of reasons including retirement, termination, death, and unforeseen circumstances. Therefore, having a deliberate and systematic process for identifying, developing, and retaining key personnel makes succession planning critical to the long term viability of organizations.
However, challenges in the global marketplace, …
A Social Marketing Plan For 7hills Homeless Center, Kendra Labri Williams
A Social Marketing Plan For 7hills Homeless Center, Kendra Labri Williams
Graduate Theses and Dissertations
7hills Homeless Center is located in Fayetteville, Arkansas and is committed to ending homelessness in Northwest Arkansas by developing and implementing innovative services to equip the near-homeless and homeless in leading healthy and productive lives through strategic community partnerships with citizens, business, and government agencies. This thesis offers 7hills Homeless Center a comprehensive social marketing plan. The goal is to increase awareness of homelessness in Northwest Arkansas and to increase donor and volunteer involvement with 7hills. In order to accomplish these goals, a social marketing plan was developed by researching target volunteer and donor audiences, homelessness, and successful campaigns from …
Retaining Volunteers In A Non-Profit, Kristina D. Ward
Retaining Volunteers In A Non-Profit, Kristina D. Ward
Senior Honors Theses
Non-profits are a vital part of today’s society. Non-profits fulfill a vital role in today’s society, providing much needed services that the government cannot or will not provide. These services include health care, education, religion, and humanitarian aid which are all imperative to any society. These organizations are unique in that they run primarily on the volunteer work of others. This type of system is very different from any other kind of organization in the world. Non-profits are powered by the motivation of people to help people. Understanding the volunteer is the key to understanding how a non-profit can thrive …