Nonprofit Administration and Management Commons^™

Finding The Best Funders For Nonprofit Programs And Permanent Positions, Blair G. Helsing

Master's Projects and Capstones

As nonprofits seek to financially sustain their permanent client-serving programs and staff positions, the ability to engage financial sponsors adds predictability and assurance that these programs and positions can exist into the future. At times these sponsorships allow for governance improvements or service innovations that otherwise wouldn’t be possible.

Recruiting sponsors beyond a single event requires strategies different from (for example) prize donations to a gala, or a one-day event “tiered” sponsorship offering, and sometimes different from most grant applications. To achieve funding of ongoing programs and positions over multiple budget cycles, a deeper relationship must be cultivated by the …

Enhancing Client Intake Efficiency In The Removal Defense Program: A Nursing-Led Quality Improvement Initiative, Johnny Linares, Julia Tran Ngo, Daniel Orea, Atheana Yadira Lopez

Master's Projects and Capstones

This quality improvement project focuses on optimizing the intake process for the Removal Defense Program at a nonprofit immigration legal office serving asylum-seeking clients. The existing intake relied on unstructured, phone-call-based intake interviews that gathered incomplete information, leading to inconsistent documentation, reduced efficiency, and significant client processing delays. A structured, multilingual, and multiplatform new-client admission protocol coupled with the implementation of a client-facing resource guide for waitlist clients were co-developed and implemented using the Lippitt Change Theory framework. Utilizing a mixed methods approach, the study involved staff interviews and observational assessments with staff members from the program. Baseline intake process …

The Algorithm Of Inclusion: Homonationalism, Queer Advocacy, And Digital Marketing Of Un Ecosoc Ingos And Indian Ngos, Dewansh Chauhan

Master's Theses

Advocacy organizations have increasingly turned to social media as digital platforms become integral to contemporary activism, shaping public discourse and securing institutional legitimacy. This thesis examines the organizational communication of organizations that support marginalized sexualities within a neoliberal and homonationalist context. Employing Critical Content Analysis (CCA), the study analyzes a representative sample of 200 Instagram posts from 2024, comparing two international NGOs with ECOSOC status at the UN (Outright International and ILGA) and two national NGOs in India (Humsafar Trust and Naz Foundation). The findings reveal how homonationalist tendencies may manifest at the intersection of engagement metrics, identity-centric rhetoric, brand …

Enhancing Ethical Leadership: The Impact Of Governance Mechanisms On Nonprofit Organizations, Norma Guerrero

Master's Projects and Capstones

This research is dedicated to uncovering the complex connections between ethics and effective governance within nonprofit organizations. The study focuses on identifying factors that influence ethical behavior, addressing ethical challenges specific to the nonprofit sector, and developing strategies to encourage ethical practices within these entities. By integrating literature reviews, case studies, and expert interviews, the research underscores the vital link between ethical decision-making and organizational efficiency, as well as public trust. The study aims to enrich the ongoing discourse on nonprofit governance, providing key insights and actionable recommendations for board members, executives, professionals, volunteers, and scholars to strengthen governance and …

Leveraging Collaboration In Advocacy: An Examination Of The 501(C)(4) Regulatory Framework And Its Utility For Advancing Immigrant Rights, Christine D. Ambegia

Master's Projects and Capstones

The nonprofit sector is uniquely positioned for leading the charge in advocacy through various social justice movements, and their capacity to engage in lobbying work plays a crucial role in advancing policies that contribute to the collective good. The regulations on lobbying that are set forth and enforced by the Internal Revenue Service (IRS) for nonprofit 501(c)(3) public charities can limit them from aggressively engaging in policy and advocacy work that holds legislators accountable to their constituents. Nonprofit 501(c)(4) social welfare organizations are governed by a regulatory framework that has the potential to expand on 501(c)(3) charities’ work because they …

An Examination Of Contemporary Fundraising Trends And Support For A Sustainable Shift To Full-Cost Funding, Alison Scott

Master's Projects and Capstones

For decades, nonprofit organizations have faced immense challenges securing adequate funding that will not only run their programs, but cover all operational and overhead costs. Traditional funding models often restrict funds to specific projects or services, leaving nonprofits with financial instability, and potentially hindering their ability to fully deliver on their missions. Recently, there has been a shift in the philanthropic landscape that challenges these more restrictive fundraising models. As this conversation has grown, the concept of “Full Cost Funding” has gained traction, which calls for a more comprehensive funding approach that covers the full costs of running an organization, …

Harmony In Purpose: The Key Role Of Organizational Values In Nonprofit Collaboration And Cross-Sector Partnerships, Sannia Salman

Master's Projects and Capstones

This research paper aims to evaluate the role of organizational values in partner selection for nonprofit collaboration and cross-sector partnerships. In today's complex social landscape, organizations increasingly recognize the need to collaborate across sectors to address multifaceted challenges effectively. Partner selection is a critical process in establishing successful collaborations, as it determines the alignment of values, goals, and working approaches between participating organizations. Drawing upon existing literature on collaboration and organizational values, this study seeks to investigate whether organizational values influence the partner selection process in nonprofit collaboration and cross-sector partnerships. The research will employ a single method approach to …

Burnout: An Examination Of How Human Services’ Cultures Impact Person-Centered Care And Job Satisfaction, Ebony Webb

Master's Projects and Capstones

In a world that demands the constant requirement of adaptability and technology, the need for ‘hands on the ground’ continues to persist, and perhaps even grow. This research project explores burnout in the healthcare and nonprofit settings, as a pre-existing and ongoing issue, that was brought to centre-stage during the Covid-19 pandemic. The researcher explores the intersections of burnout with workplace culture, person-centered care (PCC), sweat equity and duty-of-care, through expert interviews and literature reviews. Data collected provides an immediate understanding of current workplace cultures and environments for human service providers, in both healthcare and nonprofit sectors. While the data …

Interest Convergence And Neoliberalism: Effects On Entry-Level Staff Of Color Who Perform Diversity, Equity, And Inclusion In Higher Education, Jesse N. Avila

Master's Theses

Higher education was not originally built to benefit people of color. Diversity, equity, and inclusion (DEI) are many ways in which universities seek to change higher education. However, higher education has a staff retention problem and is at risk of losing more than half of its current workforce. Retention problems also impact entry-level staff of color who perform DEI in universities. Through a lens of interest convergence and neoliberalism, this qualitative study gathered the experiences of entry-level staff of color who perform DEI in student affairs, looked at how their experiences are shaped by the structures of the university, and …

Servant Leadership Impact: Practical Insights For The Nonprofit Sector, Michael Ohaneson

Master's Projects and Capstones

In an environment often focused on sustainability and doing more with less, this project examines the effectiveness of servant leadership on organizations and individuals in the nonprofit sector. This capstone focuses on a comparative analysis of information collected via literature review and incorporates responses from interviews conducted with experts in the field of servant leadership. The project includes practical implications for the nonprofit sector.

Channeling (Com)Passion: Exploring The Strategic Potential Of Internal Communications In Member-Serving Community Nonprofit Organizations, Charis Hanshaw

Master's Projects and Capstones

This qualitative research examines the extent to which internal communication within member-serving nonprofit organizations is used strategically to harness the dedication of a nearly all-volunteer labor force and align their efforts to achieve organizational goals. This research focuses on the prototypical nonprofit village model that aims to promote aging in place, healthier aging, and a higher quality of life for older people through a combination of member supports, referrals to affordable aging services, and social and cultural engagement. An established and expanding village organization in California served as a case study. Interviews conducted with highly involved member and volunteer leader …

Mindful Women’S Leadership: Empowering Women Leaders Through Mindfulness Practice To Make Confident, Ethical Decisions In Our Mission-Driven Organizations, Patricia C. Andrews

Master's Projects and Capstones

Looking for ways to empower existing and future women leaders lead to an exploration of mindfulness as a practice to improve self-awareness and increase empathy allowing leaders to arrive at each situation with a balanced, present mind. This project proposes a Mindful Leadership Model which begins by looking inward, then shifts outward to the situation with an adapted situational leadership model that helps assess the appropriate response for different situations depending on the leaders response and the contributors readiness.

Growth Begins From Within: How Internal Transparency Influences Organizational Learning, Wesley J. Cheung

Master's Projects and Capstones

Ample research exists that focuses on organizational learning in the context of program efficiency and outcomes, and organizational transparency in the context of governance and compliance. The purpose of this research is to further explore the relationship between organizational learning culture and the commitment to internal transparency, specifically pertaining to the internal members across multiple levels of an organization. This paper includes a literary review of previous research, an outline for the methodology used for this research, qualitative data analysis of 10 expert interviews, a discussion of the results and findings, and the exploration of present and future implications and …

You're On Mute - How The Shift From In-Person To Virtual Board Meetings Impacts Board Governance And Communication In Nonprofit Associations, Theresa Hurley

Master's Projects and Capstones

Because of the Covid19 pandemic meeting restrictions that started in March 2020, almost all nonprofit boards had to move to virtual board meetings. Through a literature review, expert interviews and a survey of nonprofit association Executive Directors, Chief Executive Officers and board members, this capstone explores the impact of the shift from in-person to virtual board meetings on board governance and board communication and dynamics for nonprofit associations. Some findings were positive - virtual meetings are more cost-effective, are better attended and more convenient and efficient than in-person meetings. Other findings were negative - multiple communication challenges inherent in the …

Deai In Nonprofits: Through The Lens Of Museums And Gardens, Brittany Jones

Master's Projects and Capstones

This research works to understand and identify diversity, equity, accessibility, and inclusion (DEAI) practices within nonprofits through the examination of museums and public gardens. Museums and public gardens provide a generous example of nonprofit organizations that must dutifully serve the communities which surround them, as well as examine internal practices and structures. As the momentum of the racial justice movement increased in 2020, following horrific tragedies in the U.S., the work around DEAI is more relevant than ever. Through this research, identification of barriers and challenges which prevent organizations from doing DEAI work is examined. This research is carried out …

Community Foundation Donor-Advised Funds: Analyzing Efficiency And Effectiveness, Megan Bartell

Master's Projects and Capstones

Philanthropy is constantly evolving, and some traditional philanthropic institutions may need to rethink their strategies to attract the next generation of donors. The younger generation of donors tends to value the broader concept of social impact through many aspects of their lives, rather than traditional philanthropy alone. One trendy giving vehicle, with extensive growth in the last few years, is donor-advised funds (DAFs). This research is an analysis of California-based community foundations and their approaches to working with DAF donors. DAFs are a popular subject today in the nonprofit world, but in fact, they were originally established in the 1930s …

“Give Them A Firm Handshake, Look Them In The Eye, Try To Make A Connection”: Critical Graduate Perspectives On School Advancement Practices Of De Marillac Academy, Alicia M. Tapia

Doctoral Dissertations

This dissertation engages graduates of De Marillac Academy, a NativityMiguel school in San Francisco, in critical inquiry regarding school advancement practices. Graduates were asked how they participated in school advancement practices face-to-face with guests and donors, through media, on-campus and off-campus at their Annual Scholarship Benefit. Graduates engaged in photo and video elicitation interviews, in which photos and videos were used to spark commentary regarding their thoughts and experiences in advancement settings. As Catholic school educators, we are called to investigate the effects of a student’s formal and hidden curriculum in all aspects of their educational experience. This study found …

The Nonprofit Gender Leadership Gap: Data-Driven Systemic And Inclusive Solutions, Katya Alcaraz-Minnick

Master's Projects and Capstones

The gender leadership gap has maintained its divide throughout world history. There have been positive advancements in gender leadership equity within the political arena and in the for-profit sector, however, it is within the nonprofit sector that the most progress has been made in collapsing the gender leadership gap. Women make up a large percentage of the nonprofit sector’s workforce, so it would seem that the nonprofit sector is poised to lead the economic world to close the gender leadership gap and achieve equity within its top managerial ranks. Research on leadership theories relating to skills, traits, and styles will …

Are Major Gift Donors The Answer? Assessment Of The Views Of Development Professionals On Major Gift Donor Support To A Nonprofit Organization’S General Operating Funds, Sam Tongo

Master's Projects and Capstones

This Capstone research assesses the views and experiences of development professionals who specialize in major gift fundraising, specifically related to major donor practices in giving to a nonprofit’s general operating funds. By learning why major gift donors have these views and how it affects the social sector, nonprofit leaders can start to better understand what they can do to better cultivate these relationships so that major gift donors eventually trust the nonprofit organization enough to give unrestricted funds. The goal is to help nonprofit organizations increase organizational capacity so that social missions can be achieved.

A literature review largely influenced …

Homeless Veterans In San Francisco / Housing Our Heroes, Raymond Gray

Master's Projects and Capstones

Abstract

This paper will review the homeless population, including homeless veterans, in San Francisco, ways the city has tried to handle the situations with the homeless and project a path forward with ideas to help end homelessness for good. Before the COVID-19 Pandemic, San Francisco had an increase of homeless veterans of 8%, but the pandemic has caused these numbers to increase.

San Francisco has lined a path forward to house the homeless during these difficult times, by placing them into hotels. Creating an endless game of hiding the homeless will only create other issues; this must end. With partnerships …

Pooling Power: Engaging Nonprofits In Coalitions For Social Change, Michaela Nee

Master's Projects and Capstones

The purpose of this research is to explore the nonprofit sector’s role in social movements and systemic change, the benefits of operating in a coalition, and how nonprofits can leverage and effectively participate in coalitions for systemic social change. While the nonprofit sector has been set at a structural disadvantage in many ways for participating in social movements, it also boasts many unique characteristics and resources that can be leveraged for effective social change that goes beyond daily nonprofit services. Collaboration is a well-known best practice for organizational efficiency and can be enacted in the form of coalitions for nonprofits …

Transformational Relationships: Re-Framing Impact In Faith-Based Social Service Organizations, Sonja E. Schappert

Master's Projects and Capstones

Theories of change and logic models are the industry standard foundation for impact evaluation. However, half of all nonprofits do not use these models due to resource constraints or the perception that their work does not fit into a model. This is especially true in relationship-based programs, such as those in faith-based social services. This Capstone examines the influence of relationship theory on a faith-based organization’s impact. The research methodology included deductive, action-based research with a foundational literature review focused on nonprofit planning and evaluation theory and social science theory. Then a total of 6 expert interviews were conducted, 3 …

"Next Generation" Givers: Implications For Nonprofit Engagement, Claire Lewis

Master's Projects and Capstones

The nonprofit sector is experiencing competition for resources, a decrease in donor retention, and larger donations from fewer donors. In addition, older generations are aging out. Therefore, it is critical that nonprofit leaders execute strategies to engage the Next Generation of supporters. In this project, Next Generation definitions, values, characteristics, and philanthropic habits were reviewed and analyzed through various resources and tools. Results yielded several key findings. First, definitions of the Next Generation are varied; however, they typically include Gen Y, and some or all of Gen X and Gen Z. Next Generation individuals are incredibly techsavvy, view time as …

Cross Sector Partnerships (Csps) For Social Change, Wendy Lee

Master's Projects and Capstones

A growing interest in cross-sector partnerships (CSPs) has revealed that nonprofit organizations seek to address complex social issues and achieve greater impact through collaborative efforts. Organizations that engage in CSPs with the three traditional sections (nonprofit, public, private) experience varying opportunities and challenges. In order for nonprofit organizations to craft strategies and participate in CSPs, they must first understand the unique challenges and opportunities of each sector.

Through in-depth literature reviews, interviews with nonprofit experts, and secondary data analysis, this project captures the motivations of each sector and provides nonprofit organizations with multiple perspectives to think about how to engage …

Major League Impact: A Comparative Analysis Of Youth Programs Within Major League Baseball Club Charities, Hayley Walker

Master's Projects and Capstones

As one of the most common structured activities for youth, sport provides numerous opportunities for children to learn to lead healthy, active lifestyles. Additionally, the popularity of sport among young people makes it an effective platform for Positive Youth Development (PYD). However, merely participating in sport does not guarantee that youth will develop positive character traits or acquire important life skills. For that reason, nonprofit organizations that offer sport-based youth development programs must have targeted approaches to facilitating opportunities for learning and growth. This study focuses on the methods of youth programming utilized by the charitable affiliates of five professional …

Triple Bottom Line As A Method To Increase Business Value And Foster Positive Social And Environmental Change, Jayleene West

Master's Theses

The Triple Bottom Line (TBL) business model has transformed the business world by changing the way businesses operate. By focusing on the people and the environment, businesses have grown to see substantial profit and avoid risks along the way. Companies are using the TBL to build their brand and customer loyalty by enhancing the environment and society. This paper analyzes four companies that are leaders in their industry and are founded on the TBL; Seventh Generation, New Belgium Brewing, Patagonia, and Ben & Jerry’s. Recommendations have been made by performing a literature review on the advantages and disadvantages of the …

Complexities Of Chinese Contemporary Art, Hongjia Chen

Master's Projects and Capstones

Throughout the history of the People’s Republic of China (PRC), art has always been state-dominated and driven by governmental and political agendas. In comparison to fellow artists in the Western world, historically, Chinese artists have lacked the freedom to express their passion and creativity through artistic forms. The contemporary art movement in China, however, maneuvers around this challenge and provides a more positive direction—one in which artists have a stronger voice and economic benefits are combined with governmental support and encouragement of art activities that enhance social capital and one’s habitus. To some extent, this is changing, with the first …

Empresa Social E Innovación Sustentable: Soluciones Para El Desarrollo, Marco Tavanti

Public and Nonprofit Administration

Keynote presentation to define the lessons and fields and Latin American context of social enterprise. The slides introduce and clarify the notion of social enterprise from global lessons in poverty reduction and sustainable development and in relation to social economy.

Applying Agile Project Management To Art Museums: A Proposal For Implementing A Generalist Scrum Master, Vincent Sulit

Master's Projects and Capstones

This capstone project examines organizational change, along with its challenges, through case studies in museums and businesses in the private sector, subsequently providing a possible solution for museums to adapt to the current global market economy through the use of Agile Project Management (Agile). I cite recent case studies of art museums implementing Agile for digital product development. This project proposal aims to introduce Agile outside of digital departments, including Exhibitions and Education, with the goal of developing better visitor-centered offerings from museums. This may be achieved through the proposal of a job description for a new museum position of …

Do Marketing Strategies Impact Condom Sales In Uganda?, Meyhar Mohammed

Master's Theses

What attracts people to buy condoms? HIV/AIDS remain one of the biggest health dangers of the world, especially in Sub-Saharan Africa. A lot of efforts have been pursued in the past two decades to drastically reduce prevalence of HIV and increase awareness about preventive mechanisms. In order to prevent relapse of success achieved so far, it is important to recognize transformation of consumer behavior due to growth in social networks, education and awareness over time. There are a lot of behavioral triggers captured by social marketing interventions in the field of public health. In an attempt to investigate the role …