Business Commons^™

Building A Strong Corporate Ethical Identity: Key Findings From Suppliers, N. Kleyn, R. Abratt, K. Chipp, Michael M. Goldman

Sport Management

A recent series of reputational crises underscores the importance of building a strong corporate identity and reputation. The building of Corporate Ethical Identity, a process referred to as “ethicalization,” is an important strategic imperative in today’s world and an integral part of a firm’s attempts to build a strong corporate identity across its various stakeholders. In this process we focus on ethicalization on the part of SAB Ltd, a large South African brewer that is part of the global SABMiller plc, and the impact of its efforts on supplier perceptions. Our findings show that leaders and managers must consider six …

Smooth Operators: Recent Collective Bargaining In Major League Baseball, Daniel A. Rascher, T D. Deschriver

Sport Management

In late 2011, at a time when other leagues such as the National Football League and the National Basketball Association had engaged in work stoppages, Major League Baseball owners and the MLB Players Association harmoniously agreed on a new five-year collective bargaining agreement. This article focuses on the reasons why MLB as an industry has maintained labor peace after decades of work stoppages. The primary aspects of the new MLB CBA, such as changes to the revenue sharing system, competitive balance tax, salary arbitration, and the amateur draft are addressed. The manner in which these economic mechanisms affect areas such …

Long Live Design Science Research! .... And Remind Me Again About Whether It Is A New Research Paradigm Or A Rationale Of Last Resort For Worthwhile Research That Doesn't Fit Under Any Other Umbrella, Steven Alter

Business Analytics and Information Systems

There is broadening and increasingly unquestioned acceptance of design science research (DSR). Recently, DSR may have provided an important bridge for overcoming or bypassing artificial barriers to accepting the legitimacy of certain types of research, but in some cases it is not obvious how DSR actually contributed to the research. Perhaps it is time to retire the assumption that DSR is somehow a new and different paradigm for doing research and to move on. Recognizing that the information-systems discipline is quintessentially rooted in design, this panel examines whether we actually need DSR to legitimize research that produces interesting and valuable …

Genuinely Service-Oriented Enterprises: Using Work System Theory To See Beyond The Promise Of Efficient Software, Steven Alter

Business Analytics and Information Systems

The concept of service-oriented enterprise has great potential. Taken literally, however, it raises many issues, including practical difficulties of creating a service-oriented enterprise in the computer science sense and the huge leap from flexible IT infrastructure to an enterprise that is genuinely oriented toward providing services for customers and employees. This paper is a conceptual contribution showing how work system theory can help in seeing analysis and design issues beyond technical architectures that have dominated research to date. After summarizing background concepts related to service, service systems, and the vision of service-oriented enterprises, this paper explains how work system theory …

The Knowledge Cube: Scaffolding For A Body Of Knowledge About Information Systems, Steven Alter

Business Analytics and Information Systems

This paper answers calls for a body of knowledge (BoK) for the IS field. Its new approach for thinking about a BoK provides a path for addressing a longstanding problem in the IS discipline. The paper proposes organizing knowledge as a three dimensional "knowledge cube" that goes beyond compilations of categories of knowledge, sets of generalizations, and sets of documents. The structure of the knowledge cube is based on recognition that "work system in general" is a general case whose subordinate cases include information system in general and project in general. In turn, the special cases have their own special …

A Work System Front End For Object-Oriented Analysis And Des, Steven Alter

Business Analytics and Information Systems

This paper proposes that basic ideas from the work system theory (WST) and the work system method (WSM) might become a front end to object-oriented analysis and design (OOAD). After describing the background motivation and summarizing work system concepts, it uses a hiring system example to show how two tools from WSM can be used as a front end for OOAD, in effect, a step before creating use case diagrams. Potential benefits of this approach stem from a business-oriented question, "how can we improve this work system's performance," rather than an IT-oriented question, "how can we create an IT artifact …

Metamodel For Service Analysis And Design Based On An Operational View Of Service And Service Systems, Steven Alter

Business Analytics and Information Systems

This paper presents a metamodel that addresses service system analysis and design based on an operational view of service that traverses and integrates three essential layers, service activities, service systems, and value constellations. The metamodel's service-in-operation perspective and underlying premises diverge from a view of service systems as systems of economic exchange that has appeared a number of times in the journal Service Science.

In addition to the metamodel itself, this paper's contributions include an explanation of eight premises on which it is based plus clarifications concerning concepts such as service, service system, customer, product/service, co-production and co-creation of value, …

Dcard, The Leading Payback Card!, Amin Atwa, Abdallah Mohsen, Salma Abdelnasser, Madina Mohamed

Papers, Posters, and Presentations

D-Card is a payback card that is to be introduced to the Egyptian market as step one then expand to cover the Middle East and North Africa. The business is a two-sided platform with customers on one side benefiting from discounts that are dynamic and attractive, and stores on the other side benefiting from bigger market shares and free marketing. The company will make revenue from a portion of the revenue stores make from the card holders in return for the marketing and exposure the stores will get from being part of the network.

2011-2012 Revised Operating Budget: Southern University At Shreveport, Southern University System. Office Of Finance & Administration.

All Southern University System Budgets

The Southern University at Shreveport 2011-2012 Revised Operating Budget and FY 2013-2013 Budget Request.

2012-2013 Budget Request, Southern University System. Office Of Finance & Administration.

All Southern University System Budgets

The 2012-2013 Southern University System Administration & Board of Supervisors Budget Request.

500 Year Documentation, Francis T. Marchese, Phd, Maninder Pal Kaur Shergill

Wilson Center for Social Entrepreneurship

Museum visitors today can regularly view 500 year old art by Renaissance masters. Will visitors to museums 500 years in the future be able to see the work of digital artists from the early 21st century? This paper considers the real problem of conserving interactive digital artwork for museum installation in the far distant future by exploring the requirements for creating documentation that will support an artwork's adaptation to future technology. In effect, this documentation must survive as long as the artwork itself -- effectively, in perpetuity. A proposal is made for the use of software engineering methodologies as solutions …

Open-Source It Support For Effective Social Entrepreneurship, Lixin Tao

Wilson Center for Social Entrepreneurship

To better support its mission, a non-profit organization needs to effectively reach out to the public, collect information and opinions form the public, support effective brainstorming and discussions, implement effective business processes for non-profit operations, and support effective governance of the organization. The latest information technologies have provided better alternative for non-profits to run smoother and more effectively.

In this paper we conduct a critical study of two popular open-source contents management systems, Drupal and WordPress, introduce Drupal to social entrepreneurs, and explain how it can support most of the tasks outlined above. Specific guidance is provided for setting up …

Corporate Philanthropy In Westchester, Rebecca Tekula Phd, Anna-Kay Sinclair

Wilson Center for Social Entrepreneurship

No abstract provided.

Two Essays On Small Capitilization Public Family And Nonfamily Firms, Philip Louis Fazio

HCBE Theses and Dissertations

This research links together disparate literature on family and nonfamily firms, large and small firms, and risk for small firms. The literature is not coherent in one theme: whether family firms operate with greater risk relative to nonfamily firms. Yet the literature finds performance advantage to family firms without an explanation of why family firms on average generate better accounting returns and values relative to nonfamily firms other than for reduced agency costs translated into value. The first essay examines two measures of risk--debt ratio and idiosyncratic risk--of small publicly held family firms relative to nonfamily firms to investigate differences …

Sales Promotions Effects On Brand Loyalty, Marife Mendez

HCBE Theses and Dissertations

In this dissertation the field of promotion marketing was examined by studying the impact of sale promotions on brand royalty. More specifically, for products with different levels of involvement, the study assessed how effective different nonmonetary and monetary promotions are at retaining brand loyalty.

Two research questions were posed: (a) Will the effect of nonmonetary and monetary promotions on brand loyalty vary according to the extent of hedonism or utilitarian benefits for low and high involvement products? (b) Will the preference for nonmonetary or monetary promotions on brand loyalty have a greater or lesser effect for low and high involvement …

Price Tiers As Antecedents Of Event Quality In The Sport Industry [Abstract], Jason D. Reese, Michael D. Kerr

Faculty Publications

No abstract provided.

Spectator-Based Brand Equity And University-Held Pep Rallies [Abstract], Brandon Brown, Khalid Ballouli, Jason D. Reese, Gregg Bennett

Faculty Publications

No abstract provided.

Business Practices And Procedures Regarding Smartphone Security, S. Ann Wilson, Michael York, Courtney Short

Faculty Publications

Smartphones are having a transformational effect on the way that users access, use, and store information. Smartphones have essentially blurred the line of what is considered a phone, becoming the pinnacle multi-tasking devices of today’s world. Current smartphones have their own dedicated operating system, Bluetooth capabilities, GPS, WiFi, constant network connection, PC connectivity, and are internet enabled, leading them to have similar security risks as that of a computer. Businesses are now worrying about the information employees are storing on these devices and want to find new ways to protect it (Schiller, 2011). Smartphone capabilities used for business application will …

Journal Of Public Budgeting, Accounting And Financial Management [Abstract], Mary Fischer, Treba Marsh

Faculty Publications

No abstract provided.

Accounting And Reporting Convergence [Abstract], Mary Fischer, Treba Marsh

Faculty Publications

No abstract provided.

Ethical And Environmental Disclosures: An Analysis Of The Oil And Gas Industry, Violet C. Rogers, Jack R. Ethridge, Treba Marsh, Jessica Lott

Faculty Publications

This study investigates the similarities of ethical and environmental disclosures, as well as risk factors contained within annual reports for the reporting year 2009. The data were collected from Fortune 500 oil and gas company annual reports. Findings include: 1) an emphasis on environmental, financial, nonfinancial and ethical disclosures and 2) similar reported risks for all companies investigated. The findings illustrate that many of the studied oil and gas companies have similar disclosures but, on the other hand, are situation specific to particular company and location.

We Are Not Publicly Traded And So The Rules Don't Apply Or Do They Should They?, Kelly Noe

Faculty Publications

This paper presents a case study of the accounting practices of a company that is privately held. The company follows Generally Accepted Accounting Principles (GAAP) but has some questionable transactions. The paper then follows up with a discussion of baby-GAAP and possible consequences of two different GAAP options.

Maintaining Relevance In A Changing World, Robertico R. Croes, Manuel A. Rivera, Seung Hyan Lee, Valeriya Shapoval, Nancy Kageyama, Milos Bujisic, Anil Bilgihan, Eric D. Olson

Dick Pope Sr. Institute Publications

Bok Tower Gardens (BTG) is located in Lake Wales, between Tampa and Orlando, and offers the Singing Tower, the gardens, the Pine Ridge Trail and the Pinewood Estate along with a visitor center and a café. BTG stretches nearly 50 acres of Olmsted Gardens and is built on Iron Mountain, one of the highest points in Peninsular Florida. The Gardens is listed as a National Historic Landmark on the National Register of Historic Places. BTG recorded 149,888 visits in 2011, slightly more than its 2002‐2010 average of 133,045. Increasing total visitation is an important goal for BTG. At the request …

Building Together: Nurturing Leadership Through Communities Of Practice, Jeanne R. Davidson, Scott Muir, Virginia Pannabecker

Library Conference Presentations and Posters

In the current era of never-ending change, effective library organizations must be nimble and flexible. Formal committee structures and reporting lines often get in the way of making changes quickly and may not provide opportunities for leadership development. Communities of Practice (CoPs), as realized at Arizona State University Libraries, provide a flexible model to gather employees from diverse areas and levels of an organization to address a common interest, project or problem. The issues and projects addressed by CoPs at ASU Libraries have benefited overall organizational dynamics and promoted management/staff interpersonal relations, leadership skills, self-awareness, and increased involvement from employees …

Business Strategies For Emerging Markets: Agility, Size And Taste, Singapore Management University

Perspectives@SMU

The term 'BRIC' was invented by Goldman Sachs economist Jim O'Neill in 2001 to shorthand the four key emerging economies to watch. BRIC, of course stands for Brazil, Russia, India, China – countries that have, over the past decade, produced a third of global GDP, and represent a quarter of world's population. In 2010, the BRIC middle classes - with incomes between 6,000 and 30,000 USD - overtook that of the G7, and it has been estimated that this middle class population will double by 2020, profoundly changing demand trends in favour of value-added products such as cars, office equipment …

Beckon The Dragon: How Businesses Can Attract The Chinese Consumers Through Digital Marketing, Singapore Management University

Perspectives@SMU

With a population of more than 1.3 billion people, China is one market that any business would be remiss not to attract. But, with the population spread over an area of 9,600,000 sq km, how do businesses ensure their messages get through to their potential customers?

Financial Literacy And Numerical Ability: Keys To Better Mortgage Outcomes, Singapore Management University

Perspectives@SMU

While mortgage credit expansion had lead to a rapid increase of home ownership in the US, the reversal of home prices beginning in 2006 resulted in a substantial increase in mortgage delinquencies and an explosion in outright defaults. Its devastating impact on the associated mortgage backed securities led the US and the world to its worst financial and macroeconomic crisis since the Great Depression, with its deleterious effects still felt today.

Risk Management In A Volatile Market, Knowledge@Smu

Knowledge@SMU

The September 2008 collapse of Lehman Brothers was the 9/11 on Wall Street. Since then, the global risk landscape has changed and swings in the equity markets have become more volatile Now, a study of statistically significant changes in global financial risks and sharp increases in conditional Value-at-Risk after September 2008 has suggested a technically superior technique for effective risk management.

Business Strategies For Emerging Markets: Agility, Size And Taste, Knowledge@Smu

Knowledge@SMU

Success in a new emerging market depends on many factors, such as market size, its purchasing power, and competition. Marketing strategies are critical for success too. While many companies have traditionally opted to localise their brands, a group of speakers at SMU's Centre for Emerging Markets believe that businesses need to be far more agile in differentiating themselves for local customers – especially as markets become increasingly global and homogenous.

Broadening Boards: How Directorships Should Adapt For Challenging Times, Knowledge@Smu

Knowledge@SMU

Not only do Boards have a hand in the long term success of organisations, they are often expected to be the guardians of management – providing guidance and strategic inputs. Yet, names like Olympus, Enron, MF Global, News Corp and Hewlett Packard have turned the value of directorships on its head. To what extent should stakeholders trust Boards to look out for their interests, and is can diversity at the top really guard against the dangers of group-think? These questions were discussed at a panel discussion organised by SMU’s Office of Executive Education.