Business Commons^™

Beyond Nutrition: Three Essays On The Effects Of Food Processing And Sustainability Labeling On Consumer Perceptions And Evaluations, Garrett J. Rybak

Graduate Theses and Dissertations

Recent consumer trends reveal increasing demand for greater product transparency including how products are processed, the types of ingredients used, and the impact on the environment. As a result, food marketers often use a combination of processing, nutrient content, and/or sustainability claims to convey specific information to consumers. Considering these developments, several questions arise about how these claims affect consumer evaluations of healthfulness, sustainability, disease risk, and intent to purchase while considering the unregulated and regulated nature of many of these claims.

In Essay One, we extend our understanding of consumer responses to package claims by comparing the direct and …

Call Center Retention: A Correlational Study Of Work Attitudes And Satisfaction Of Training And Development For Customer Service Agents, Jacquelyn Holmes Birocci

Electronic Theses and Dissertations

The focus of this study was the theoretical model of work attitudes that customer service representatives have about their jobs, the level of satisfaction they have with training and development, and the relationship of work attitudes and satisfaction with employee retention within U.S.-based software as a service inbound call centers. The purpose of this quantitative correlational research was to investigate if and to what extent work attitudes and satisfaction of training and development had a relationship with employee retention within U.S.-based inbound call centers. A quantitative methodology was used to explore if work attitudes and satisfaction of training and development …

Can I Choose My Offer: How Choice On Sales Offer Impacts Consumer Purchase Decision?, Atmadeep Mukherjee

Graduate Theses and Dissertations

While making a purchase decision consumers tend to evaluate various assortments. Most of the research in choice literature has focused on the impact of focal product assortment size and consumer preferences. With the advent of a novel sales promotion strategy, where consumers are provided with a choice to select an offer, this dissertation investigates the effect of choice on sales offer, specifically free offers on purchase evaluations. Building on choice literature and sales promotion this dissertation argues that choice on sales offers, particularly free offers, will have a positive effect on purchase evaluations and the effect gets accentuated under certain …

Three Chapters On Investments And Financial Institutions, Cao Fang

Graduate Theses and Dissertations

Only the stock selection (“alpha”) decisions of fund managers who trade on firm-specific information should have predictive return content. Faced with the same information, skilled fund managers make similar stock selection decisions. In Chapter one, we introduce a new measure - stock investment quality - which uses fund quality to weight asymmetries in private information reflected in deviations of fund from peer group ownership on stocks in a style segment. We show stocks ranked high on investment quality generate significantly higher excess returns that persist through the ensuing year. The positive investment quality–future return relationship is robust to alternative fund …

Technology Agency On Usage: Grounded Theory And Measurement Of Technology Induced Usage Behavior, Sandip Kumar Sarkar

Graduate Theses and Dissertations

Most of today’s software applications involve a dyadic interplay between human and technology agency. The use of algorithms driven by user can alter users' interaction patterns by affording them novel and relevant technology action possibilities. I argue that algorithmic activities and features embedded in apps can keep users on IT applications (apps) for longer periods of time. I refer to the behavior of interacting with the apps for longer time than planned as technology-induced excessive use. While practitioners are beginning to recognize characteristics of technology-induced excessive use, research on this topic is very limited. I used a multimethod approach to …

Is Artificial Intelligence A Double-Edged Sword? Insights From Three Essays On Its Impacts, Ankur Arora

Graduate Theses and Dissertations

"If we do it right, we might be able to evolve a form of work that taps into our uniquely human capabilities and restores our humanity. The ultimate paradox is that this technology may become a powerful catalyst that we need to reclaim our humanity." - John Hagel

Artificial intelligence (AI) is viewed as a disruptive technology that some executives believe will take over a lot of jobs. However, others believe that AI will bolster growth, improve business processes, and create new business opportunities. This dissertation focuses on the tension arising from such contrasting expected impacts of AI. Extant research …

Essays On Performance Evaluation Of Portfolio Managers Of Mutual And Hedge Funds, Yuekun Liu

Graduate Theses and Dissertations

This dissertation consists of three essays focusing on the performance evaluation of portfolio managers of mutual and hedge funds. The first essay shows the performance of corporate bond mutual funds tends to be estimated using models with limited empirical validation. I test several models and find considerable variation in quality. That variation leads to meaningful differences with respect to the stylized facts of corporate bond fund performance. Using my preferred BENCH4 model—a novel model based on funds’ common benchmarks—I find average underperformance, substantial relative performance persistence, a small number of funds with positive alphas unattributable to luck, and positive alphas …

Societal Sustainability: Projects To Address The Three Dimensions Of A Sustainable Future, Braden K. Bateman

Graduate Theses and Dissertations

Sustainability is an important, commonly discussed societal goal regarding assurance of resources for the world to be able to enjoy a prosperous future. Three primary dimensions of sustainability include environmental, economic, and social sustainability, and objectives for various projects can be aimed at any of the three dimensions to pursue societal sustainability. Solar installations, which can be used to pursue environmental and economic sustainability, convert abundant sunlight to electricity, displacing fossil fuel use that contributes harmful greenhouse gases to the atmosphere. The regulatory environment at the state level has a significant impact on the feasibility of solar projects. At present, …

Reconciling Conflicting Institutional Logics: Community Reinvestment Officers At The Intersection Of Public Policy And Market Forces, Meredith Mckee Adkins

Graduate Theses and Dissertations

Although the public policy literature has traditionally focused on public sector agencies’ roles in the policy implementation process, private sector managers who oversee regulatory mandates for their organizations are also policy actors. These actors operate between multiple conflicting field-level institutional logics that create demands that they must reconcile through their work. In the banking sector, the Community Reinvestment Act (CRA), enacted in 1977, and its associated policies are monitored by the banking regulatory agencies and implemented by the senior managers responsible for these mandates at regulated financial institutions. Simultaneously with their responsibility for the policy mission of the CRA, CRA …

What Is The Meaning In This? Teachers' Propensity To Search For Meaning In Life During Covid-19 And The Role Of Meaningful Work, Seterra D. Burleson

Psychology Theses & Dissertations

The global COVID-19 pandemic has presented notable challenges in teachers’ career paths. In the present study, Super’s life-span, life-space theory was applied to examine the interplay between K-12 teachers’ propensity to search for meaning in life and meaningfulness attributed to their work role (i.e., meaningful work) in predicting career-relevant outcomes in the face of challenging circumstances over the course of a semester. A model was proposed in which propensity to search for meaning in life led to better work and career outcomes, an effect moderated by meaningful work. Longitudinal data from a sample of 617 teachers over eight outcome measurement …

Acquisition Career Progression Model For Navy Explosive Ordnance Disposal Officers, Andrew John Heckel

Engineering Management & Systems Engineering Theses & Dissertations

The United States Navy Explosive Ordnance Disposal (EOD) officer community does not have a dedicated career progression model that is focused on progressively building an acquisition knowledge base which makes it more difficult to be a successful program manager and to promote as an operational leader. This thesis outlines a career progression model that is designed as an acquisition knowledge management strategy for Navy EOD officers. The model utilizes the existing billets manned by Navy EOD officers to gain the knowledge and experience required to attain Acquisition Professional Membership within the Department of Defense. Most importantly, the model is used …

Predictors Of Email Response: Determinants Of The Intention Of Not Following Security Recommendations, Miguel Angel Toro-Jarrin

Engineering Management & Systems Engineering Theses & Dissertations

Organizations and government leaders are concerned about cyber incidents. For some time, researchers have studied what motivates people to act in ways that put the confidentiality, integrity, and availability of information in organizations at risk. Still, several areas remained unexplored, including the role of employees’ evaluation of the organizational systems and the role of value orientation at work as precursors of secure and insecure actions in relation to information technologies (information security [IS] action). The objective of this research project was to examine how the evaluations of formal and informal security norms are associated with the intention to follow them …

Ceo Power, Subordinate Executives' Confidence And Ability, And Corporate Decisions, Md Raihan Uddin Chowdhury

Open Access Theses & Dissertations

The dissertation consists of two essays. The first essay investigates the relationship between CEO power and investment efficiency. I find that powerful CEOs reduce investment efficiency, and this investment inefficiency is mainly driven by overinvestment. The negative effect of CEO power on investment efficiency is more pronounced when information asymmetry, agency problems, and product market competition are strong. This negative effect is mitigated when operation complexity is high and when internal and external governance is strong. However, if the majority of the independent directors are co-opted, the positive impact of internal governance diminishes. I further find that inefficiency and overinvestment …

Veteran Workplace Identity: Conceptualizing And Measuring Veteran Identity In The Organizational Context, Sarah Villanueva

Open Access Theses & Dissertations

Military veterans make up just 5% of the U.S. workforce, but their outcomes are of particular interest to society and business organizations. Despite social concern and respect for veterans, little management theory explains veteransâ?? differentiated outcomes in employment experiences and labor market outcomes. This dissertation considers the fundamental question of what it means to be a military veteran in the workplace context and uses mixed methods techniques to consider veteran workplace identity (VWI). Through qualitative analysis, I found VWI was a multi-dimensional, work-related identity. This definition was then used to develop a twelve-item scale and assess its psychometric properties as …

Effects Of Ceo Social Networks On Firm Innovation Strategy, Jinxin Yang

Open Access Theses & Dissertations

Prior research studying the effects of CEOs on innovation are primarily based on Upper Echelon Theory, which indicates the intrapersonal characteristics among executives in their experiences, values, and personalities could be indispensable antecedents for firm innovation, while the implications of their interpersonal differences have hardly yet received enough attention they deserve. To advance CEO social networks and innovation research, therefore, we attempt to provide some insightful findings through this dissertation series with two papers. In the first paper, we examine the general relationships between two important CEO social network characteristics (network centrality and structural holes) and firm exploratory innovation, and …

Planning And Real-Time Resource Allocation In Freight Logistics Systems Utilizing Emerging Transportation Technologies, Darshan Rajesh Chauhan

Dissertations and Theses

Transportation is a key driver of any national economy. In the United States, the transportation sector contributes $1.3 trillion to the economy, of which freight transportation represents more than 50%. Trucks alone account for more than 70% freight movements in the United States. In addition to worsening stress at ports of entry and traffic congestion in the system, freight also accounts for nearly one-third of the greenhouse gas emissions in the United States. Emerging transportation technologies like electric unmanned aerial vehicles (or drones) and electric vehicles can provide a more sustainable alternative to combat greenhouse gas emissions and reduce the …

A Managerial Ecosystem For Excellence In Hospital Administration, Denish Gangasingh

Dissertations

Major healthcare systems and hospital organizations face a myriad of challenges in today’s business environment, having to provide very complex and more comprehensive medical care with fewer resources. In this study, we investigate determinants of hospital performance in critical dimensions and propose an information infrastructure intended to promote excellence in clinical performance while sustaining a solid financial footing.

Senior executives must be knowledgeable in both business and clinical aspects of hospital administration because their decisions ultimately affect patient care and clinical outcomes. Key performance indicators (KPI) are necessary on both dimensions to inform their decisions. Financial and operational aspects of …

Marching Forward: A Qualitative Examination Of Adapting Enlisted Veteran Leadership Skills In The Corporate Environment, Casey W. Jensen

Dissertations

planning, resource utilization, and conforming to corporate policies all required adaptation. Veterans primarily adapt their leadership skills through internal and external networking, mentors, coaches, managing and resetting expectations, and understanding light and dark ambiguity. The theoretical contributions of this research are in paternalistic leadership and veteran enlisted research. The practical implications assist veterans in understanding how to adapt and strategies to adapt their skills. In addition, managers and peers may use this research to understand veterans' challenges better when leaving military service. Next, talent acquisition professionals can use this research to better identify military veteran candidates for specific roles and …

An Information-Theoretic Analysis Of Generative Adversarial Networks For Image Restoration In Physics-Based Vision, Xudong Kang

Lingnan Theses (MPhil & PhD)

Image restoration in physics-based vision (such as image denoising, dehazing, and deraining) are fundamental tasks in computer vision that attach great significance to the processing of visual data as well as subsequent applications in different fields. Existing methods mainly focus on exploring the physical properties and mechanisms of the imaging process, and tend to use a deconstructive idea in describing how the visual degradations (like noise, haze, and rain) are integrated with the background scenes. This idea, however, relies heavily on manually engineered features and handcrafted composition models, which can be theories only in ideal conditions or hypothetical models that …

Relationship Of Leader-Member Exchange On Role Stress And Burnout: A Public Accounting Perspective, Sammie Parsley

Dissertations

An issue that concerns public accounting firms, both large and small, is that of employee burnout within the workplace. As a service-oriented industry, accommodating client needs is pivotal to long-term success. With that in mind, meeting client demands often means accountants must work long and strenuous hours, an attribute inherent to the industry. Consequently, public accounting firms often find themselves struggling with voluntary turnover as a result of burnout and opportunity for increased financial incentives elsewhere. The busy season in public accounting can be especially difficult, as accountants can find themselves working very long hours for weeks on end. This …

Factors Influencing The Adoption Of Smart-Home Appliances: Users' Perspectives, Prakash Shahi

Dissertations

Smart appliances will be a significant part of the annual $300 billion smart-home market by 2025. Their use is expected to grow at a compounded annual growth rate of 31% for the foreseeable future. Currently, 12-16% of households use smart-home products in the U.S., including thermostats, TVs, refrigerators, coffee machines, garage door openers, and vision-equipped doorbells. Smart appliances provide significant benefits to us over traditional appliances. Smart appliances simplify our lives by automating various tasks in our homes and allowing us to monitor and control them remotely from our offices, grocery stores, and wherever we may be.

Despite the usefulness …

Privacy Rights Pertaining To The Developing Cyber World We Live In, Alexis Nixon

Graduate Scholarly Works

A large concern expressed by the general public is the right to privacy when dealing with the cyber/online sector. One major factor that influences the privacy rights of people in the cyber realm is our fourth amendment in the United States. In this paper, the focus will be on the fourth amendment, privacy rights and how these pertain to the cyber world of individuals, companies and countries. Some of the points covered in the sections below include: an explanation of the fourth amendment, influential court case pertaining to the fourth amendment, companies right to privacy/ keeping their customers data private, …

Experimental Studies On Prosocial, Divisive And Discriminatory Behavior, Chen Zhang

Lingnan Theses (MPhil & PhD)

My PhD thesis contains three experiments: two of them studying prosocial and divisive behavior, guided by Tirole’s (2021) models, and the third studying discriminatory behavior. The first study investigates how people's prosociality changes as public spheres expand. Utilizing the advancement of information technologies, states have begun to introduce social scores to rate and publicize some behaviors in social interactions. With social scores, social interactions are thus divided into a public sphere, which is publicly observable, and a private sphere, which is not. Guided by Tirole’s (2021) model, we experimentally investigate whether social scores promote cooperation in a population with repeated, …

The Impact Of Emotional Intelligence On The Leadership Of Chief Human Resources Officers In The California Community Colleges System, Tonya Davis

Dissertations

Purpose: The purpose of this phenomenological study was to describe the perceptions of chief human resources officers (CHROs) in the California Community Colleges System regarding the impact of emotional intelligence (EI) on their leadership in four areas: self- awareness, self-management, social awareness, and relationship management.

Methodology: This qualitative phenomenological study described the lived experiences of CHROs as those experiences relate to the impact of EI on their leadership. A random sample was selected from the target population of 24 CHROs located in the Central and Southern Regions of California. The instrumentation used in the study was semistructured interview questions adapted …

Workplace Fun For Employee Engagement: A Function Of Organizational Culture?, Lacey Logan

Human Resource Development Theses and Dissertations

Workplace fun is an organizational phenomenon intended to bring cheerfulness and joviality to employees’ daily work-related interactions. Because of its uplifting nature, workplace fun is prevalent in numerous organizations. A great number of employees have experienced some aspect of having fun at work. This actuality makes the concept of having fun at work familiar to most employees. HRD practitioners use workplace fun to engage employees. However, research has associated workplace fun with employee disengagement as well. Organizational culture potentially explains the different effects of workplace fun on employee engagement. Organizations with clan cultures have a family-like feel. Contrastingly, hierarchy cultures …

Lean Accounting: A Connection To Strategic Partnership & Collaboration Between Management Accountants And Operations Managers, Colleen Mpofu

Dissertations

Technological advances, such as automation and artificial intelligence, have transformed the accounting profession. There is a consensus in the academic and practitioner literature that management accountants must move from their traditional role into one that serves as a strategic partner. However, literature that examines how management accountants have moved from this traditional role to one that is more strategic is limited. This study combines concepts from three different literature streams to explore how utilizing lean accounting practices relate to management accountant’s participation in strategic decision making, partnership with operations managers, and overall operational performance in manufacturing firms utilizing a lean …

The Museum Professionals’ Experiences Survey: Assessing Motivational Processes In Museums Through The Context Of The Organizing Framework, Devin E. Geraci

Museum Studies Theses

Through the development and evaluation of the Museum Professionals’ Experiences Survey, this research blends Museum Studies and Organizational Behavior to understand managers’ perceptions regarding employee motivation, key drivers of motivation, trends in professional experiences’, and the different experiences of management and non-management personnel in the context of museum workplaces. With responses from 276 museum professionals in the United States, the application of this knowledge can be used to develop a workplace climate that encourages job satisfaction, high performance, and organizational commitment, and thus more positive outcomes for the museum. Recent controversies and public testimonies are evidence of negative professional experiences …

Building An Equitable Food System In Georgia With Future Farmers: A Business Case Study, Yukta Sinha

Dartmouth College Master’s Theses

My thesis aims to investigate how a mobile application called Future Farmers ©, that connects farmers with retailers bypassing middlemen, can increase farmers’ bargaining power thereby creating an equitable food system. More specifically, my thesis seeks to analyse the application’s viability in the country of Georgia. Drawing upon primary data collected through interviews with farmers and retailers as well as a review of relevant literature, this research will utilize a mixed-methods approach to explore the impact of this technology on the agricultural industry in Georgia. The company’s revenue projections and market access are just some aspects evaluated while qualitative information …

Passive Institutional Ownership, Firm Disclosure, And Post-Earnings Announcement Drift, Jingxin Hu

Dissertations - ALL

This dissertation consists of four chapters. Chapter one is the introduction. Chapter two examines the impact of passive institutional ownership on firm disclosure. Passive institutional investors favor more information to minimize monitoring and trading costs. However, passive institutions' diverse holdings make it costly to collect individual firms' private information, so they demand more public information. Managers are likely to supply more firm material information because passive institutions can exert influence by using their sizeable ownership stake. More firm disclosure is related to a better firm information environment and higher stock liquidity. To test the hypothesis, I choose the S&P 500 …

Commercial Short-Haul Flight Or Autonomous Mobility-On-Demand: Modeling Air Passengers’ Modal Choice, Agatha Kessler Fentress

Doctoral Dissertations and Master's Theses

Commercial short-haul flights (SF) are vital to airports and airlines because they account for one-third of hub traffic and have higher profit margins than the long-haul market. While U.S. commercial air passenger travel has increased steadily over the past decades, SF has been declining and was doing so before the unprecedented decrease in air travel caused by restrictions related to the COVID-19 global pandemic. Once autonomous mobility-on-demand (aMoD) is more viable than the human-driven car, demand for SF could be negatively impacted. Although there is published research on SF and aMoD, studies on factors influencing the choice between SF and …