Business Commons^™

Same-Day Cancellation Reduction In An Ambulatory Surgery Unit, Anthone Dalit Vengersammy

Master's Projects and Capstones

Problem: Same-day surgical cancellations in the outpatient surgery setting remain a significant operational and patient care challenge. Preventable cancellations negatively affect patient experience, operating room efficiency, staff productivity, and healthcare costs. 

Context: A microsystem and organizational culture assessment identified several factors contributing to same-day cancellations, including unclear preoperative instructions, incomplete medical clearance, inconsistent patient education, lack of standardized workflows, unclear staff responsibilities, and communication gaps among interdisciplinary teams. SWOT and gap analyses were used to identify opportunities for improvement and guide intervention planning.

Interventions: Quality improvement interventions were implemented through iterative Plan-Do-Study-Act (PDSA) cycles. Strategies included revising preoperative patient instructions, …

Economic Efficiency Of End-Guns On Center Pivot Irrigation Systems For Utah Alfalfa Production, Sophia Moss

All Graduate Reports and Creative Projects, Fall 2023 to Present

This study looks at whether using an end-gun on a center pivot irrigation system is financially worthwhile for Utah alfalfa producers. End-guns are used to water extra acreage beyond the end of a pivot, they can also apply water less evenly, which may reduce production on those outer acres. To examine this tradeoff, the study compares farm returns with and without an end-gun using historical Utah alfalfa price and yield data along with estimates of irrigation cost, added acreage, and possible yield loss. The results suggest that end-guns can improve profitability in many cases, mainly because they bring more acres …

The Economics And Viability Of Organic Forage And Grain Production In Utah, Mackenzie Lee

All Graduate Reports and Creative Projects, Fall 2023 to Present

Utah farmers face significant financial and agronomic challenges when transitioning into organic forage and grain production. The state’s high-desert climate, alkaline soils, and limited irrigation water make organic production more expensive and riskier than in many other regions.

This study evaluates a ten-year rotation built around alfalfa, which acts as a natural nitrogen engine for the system. Because alfalfa fixes large amounts of nitrogen, it reduces fertilizer costs for later crops such as organic corn. However, farmers must first survive the three-year transition period, during which they must follow organic rules but cannot sell their crops at organic prices.

Using …

Reliability Generalization Of The Learning Transfer System Inventory, Ashlee Tolliver

Human Resource Development Theses and Dissertations

The purpose of this dissertation research was to examine variability in coefficient alpha estimates across the 16 Learning Transfer System Inventory (LTSI) constructs and evaluate reliability-reporting practices within the literature using a reliability generalization meta-analysis. Studies published between 1997 and 2025 were identified through database searches and a review of Academy of Human Resource Development conference proceedings. Following screening and listwise deletion, 118 studies were included in the final analyses. Unweighted mean coefficient alpha estimates were calculated, and ordinary least squares regression and commonality analyses examined the influence of instrument version, translation status, and full or partial use. Reliability estimates …

Ai You Can Trust: Understanding The Role Of Structural Assurance And Situational Normality In The Use Of Generative Ai, Olushola Bunmi Abayomi

Dissertations

The rapid growth of generative artificial intelligence (GenAI) has increased its use in productivity, content creation, and decision support; however, adoption depends on user trust, as GenAI performs tasks that are often associated with human judgment. Drawing on the Trust in Technology Model, this dissertation examines how structural assurance and situational normality influence Trust in GenAI, and how Trust in GenAI affects trusting intentions and users' willingness to depend on GenAI. Structural assurance and situational normality, captured through several factors, were modeled as antecedents of Trust in GenAI and, in turn, trusting intentions. The model was tested using survey-based experimental …

Identifying The Threshold: Using Regulatory Focus As A Predictor Of Ceo Adaptibility During Environmental Changes, George B. Constantine Iii

Dissertations

Building on research on CEO turnover and strategic leadership, this study examines how decision makers' regulatory focus shapes strategic decision-making and how this can contribute to performance decline, often resulting in CEO replacement. Drawing on regulatory focus theory, the study theorizes that measurable chronic regulatory focus attributes influence decision makers’ capacity to adapt to environmental change—conditions under which prior research suggests executives may become rigid and persist with established strategies. Despite its relevance for strategic adaptation, such chronic trait behavior has received limited attention in the current business literature. To address this gap, effectuation theory is integrated into a simulation-based …

Drivers Of Employee Success And Productivity: Analyzing The Role Of An Executive Recruiting Intern, Hayden Raycher

Agricultural Economics and Agribusiness Undergraduate Honors Theses

For an experiential thesis over an internship experience in collaboration with the University of Arkansas and my advisor, Dr. Michael Popp, I collected data over a 9-month period relevant to my internship at Stout Executive Search, an executive recruiting firm. The purpose of the research was to explore the factors that influence productivity in a recruiting environment and provide quantifiable insights into the impact of different job-related achievements towards overall employee success. The research was initially designed to encompass evidence and commentary on training regimens and company culture, as well as job experience, with the latter becoming the sole focus …

Blueprints For Resilience: A Delphi Study Of Architects' Competencies In Gulf Coast States, Richard J. Cantu

Dissertations

This study identifies and defines core competencies for licensed architects practicing in Gulf Coast states, emphasizing their critical role in protecting health, safety, and welfare (HSW) amid the region’s unique environmental challenges. Hurricanes, flooding, climate-induced risks, and other coastal hazards demand specialized expertise that existing architectural competency models do not adequately address. Leveraging Delphi’s research design, this study engaged Gulf Coast experts to develop and refine a region-specific competency framework across four iterative rounds. The findings highlighted the essential knowledge, skills, and abilities required for resilient and sustainable architectural practice. The study advances architecture’s human capital development (HCD) by addressing …

The Impact Of State Insulin Copayment Caps On Diabetics In The United States, Ryan C. Meyer

All Theses

Insulin is a life-saving medication for people with diabetes that helps regulate blood glucose levels throughout the body. A Type 1 diabetic cannot survive without insulin, and a Type 2 diabetic’s quality of life greatly diminishes without access and use of this drug. Currently, many diabetics skip, ration, or abstain from insulin due to financial barriers. As of June 2026, 29 states have enacted insulin copayment caps for state-regulated commercial health insurance plans to reduce the financial burden of insulin costs. This study examines the impact of these caps on all commercially insured diabetics in the United States, particularly on …

An Expectancy-Based Theory Of The Firm: How Media Tone And Ceo–Media Political Ideological Alignment Shape Corporate Investment, Ondina Sevilla

All Dissertations

This study examines how ideologically differentiated media tone in business and economic news relates to firm investment decisions and how CEO–media ideological alignment conditions this relationship. I advance an expectancy-based extension of the Behavioral Theory of the Firm in which media tone serves as an external informational signal that is interpreted through managerial cognition rather than directly influencing firm behavior. CEO political ideology shapes how media signals are interpreted and incorporated into managerial expectancies regarding future conditions.

To test these arguments, I construct firm-quarter measures of positive and negative media tone from business and economic news articles, disaggregated by outlet …

Toward A Conceptual And Methodological Understanding Of Supervisor Gaslighting In The Workplace, Gabriela Peschiera

All Dissertations

The term ‘gaslight’ has infiltrated popular media, with articles, TV shows, and podcasts dedicated to identifying gaslighting behaviors and mitigating its effects. Despite the term’s popularity, much of the existing literature solely focuses on gaslighting in intimate partner relationships, medical settings, and political campaigns. As a result, little is known about how it operates in the workplace context and whether it is distinct from other well-established workplace mistreatment constructs. In this dissertation, I explored the mechanisms of supervisor gaslighting by developing a scale and testing its distinctiveness from other workplace mistreatment and positive workplace behaviors. While two scales were recently …

Strategic Ties That Bind: How Founder Identity Shapes Enduring Imprints Across The Firm And Community, Michelle Gras

All Dissertations

This dissertation examines how founder identity creates long-lasting imprints on organizations and the communities in which they operate by researching a historical case study in the U.S. textile industry.  This research responded to calls in the imprinting literature for greater attention to secondhand imprinting mechanisms, multiple sensitive periods, and durability of founder influence over time (Marquis & Tilcsik, 2013; Marquis & Qiao, 2025) and draws upon the theoretical lenses of founder identity theory (Fauchart & Gruber, 2011) and organizational imprinting theory (Stinchcombe, 1965; Marquis & Tilcsik, 2013).  The findings suggest that founder identity persistence is not solely a consequence of …

Religious Practice And Attitudes Toward Immigration And Racial Justice In America, Amya Douglas

Graduate Theses and Dissertations (2019 - present)

This study aims to understand how Christians’ knowledge of Scripture and involvement in the church have an impact on their social-political views, specifically, racial justice and immigration. By using the survey responses from the 6th wave of the Baylor Religion Survey, more frequent church attendance and reading Scripture were correlated with a greater recognition of racism in terms of being against white supremacy and white nationalism, supporting racial justice when asked about racial gaps, and possessing greater support for immigrants. This study highlights the distinction between religious affiliation and religious practice, and it suggests that certain policy sentiments can be …

A Machine Learning And Artificial Intelligence Sentiment Analysis Of Esg Disclosures, John Barnett Davis

Graduate Theses and Dissertations (2019 - present)

This dissertation examines whether environmental, social, and governance (ESG) disclosure sentiment extracted from SEC Form 10-K Item 1A risk disclosures aligns with Bloomberg ESG scores. The study combines SEC textual disclosures, Bloomberg ESG ratings, firm financial data, executive compensation data, and executive gender characteristics. Natural language processing and artificial intelligence methods, including FinBERT, Loughran-McDonald sentiment measures, BART-MNLI zero-shot classification, LLaMA-based ESG scoring, and readability analysis, are used to evaluate ESG-related disclosure signals. Results reveal that SEC 10-K Item 1A risk-factor sentiment and Bloomberg ESG scores represent related but distinct constructs. ESG sentiment in Item 1A is poorly aligned with third-party …

Navigating The Dark Side: Emotional Labor's Impact On Hr Professionals' Wellness, Esmeralda Amelia Rendón

Electronic Theses and Dissertations

This qualitative descriptive study was designed to document and describe how female-identifying human resource (HR) generalist practitioners serving as sole or primary employee relations practitioners in small- to medium-sized organizations across the United States experience and manage emotional labor in their roles, cope with its demands, and how these experiences impact their wellness and perceptions of organizational support. Despite the centrality of emotional labor (EL) in human resource professionals’ (HRPs) roles, little was known about how HRPs in these underresourced environments cope with these demands. Data were collected through semistructured virtual interviews with eight participants and analyzed using Braun and …

The Information Content Of The Implied Volatility Term Structure Slope For Forecasting Commodity Market Volatility, Lawrence E. Mckenzie

Doctoral Dissertations (DBA)

This study evaluates the implied volatility term structure (IVTS) slope (𝜅) for forecasting 21-day realized volatility against traditional time-series benchmarks and a 3-month continuous futures baseline. Using a matched sample of eight energy and agricultural commodities spanning 2007 to 2019, the study explicitly tests whether the option-implied slope contains unique predictive information beyond deferred price histories. The empirical findings yield three primary insights. First, redundancy testing indicates that the slope parameter delivers a statistically significant, independent risk signal even when controlling for deferred continuous futures paths. Second, an integrated joint encompassing framework that combines near-term historical volatility, generalized autoregressive conditional …

The Co-Development Of Espn+ And College Sports: A Case Study, Eric Bohannon

Communication & Theatre Arts Theses

In 2018 ESPN debuted its national streaming service ESPN+. This profoundly changed the way sports fans watch college sports as well as other professional sporting events. Prior to ESPN+, a limited number of college sports games appeared on linear channels such as ESPN, ESPN2 and ESPNU, and occasionally a few other channels. Since 2018, ESPN+ streamed thousands of events per year ranging from college soccer to college softball and everything in between, including the qualifying and early rounds of professional tennis and golf tournaments from around the country. This case study describes the impact of ESPN+ on a college conference, …

Exploring The Determinants Of User Discontinuance In Ai-Driven Usage-Based Insurance, Wenzhuo Li

Theses and Dissertations in Business Administration

While interest in algorithmic decision-making continues to grow, limited research has examined the post-adoption phase. This study examines how users evaluate their post-adoption experiences with algorithmic decision-making in the context of usage-based insurance (UBI), focusing on how expectation disconfirmation shapes satisfaction and the intention to discontinue use. It explores two key questions: What factors influence users’ discontinuance intention toward AI-based UBI systems? And how do specific algorithmic characteristics alter how users form these post-adoption evaluations? To investigate these questions, this study develops a comprehensive theoretical model that integrates the Expectation Confirmation Model and Reactance Theory, incorporating additional factors such as …

The Influence Of Leadership On Leader Retention, Ruiwei Li

Dissertations

Prior research provided limited insight into how mid-to-senior leaders experienced and interpreted leadership in relation to retention. This interpretative phenomenological analysis (IPA) study explored how mid-to-senior leaders in a U.S. retail organization experienced and interpreted upper management leadership in relation to their retention decisions. Five leaders with at least four years of tenure participated in semi-structured, in-depth interviews. Each account was analyzed idiographically before patterns of convergence, variation, and divergence were examined across cases. Findings showed that willingness to remain reflected continued internal growth and meaningful influence, supportive leadership that affirmed personal value while preserving agency, and relational and cultural …

The Role Of Cultural Factors In Economic Prosperity: A Study Of Hispanic And Black Americans In The Marine Corps Who Are Assigned To Marine Corps Installations Pacific And Third Marine Expeditionary Force, Alvertis Shears Jr

Theses & Dissertations

Through an exhaustive and comprehensive study, I aimed to thoroughly explore how cultural factors influence economic prosperity among Hispanic and Black Americans with college education in the Marine Corps who are assigned to MCIPAC (Marine Corps Installations Pacific) & III MEF (Third Marine Expeditionary Force). The rigorous analysis sought to uncover the intricate, often overlooked mechanisms by which culture shapes economic development. By delving deeply into this complex interplay, I aimed to gain extensive insights into how cultural attributes intersect with various economic indicators across diverse contexts. The analysis examined the impact on labor productivity, income inequality, and entrepreneurial activities. …

Women In Banking Leadership: A Qualitative Study On Experiences In Breaking Through The Glass Ceiling, Thelma E. De León García

Theses & Dissertations

Although women make up a substantial part of the banking workforce, they remain underrepresented in leadership roles due to barriers like the glass ceiling that limit their career advancement. Despite women’s underrepresentation in leadership roles, little research has examined their perspectives on the enablers of career advancement in this sector. This qualitative descriptive study explores the factors women identify as critical in breaking these barriers to attain leadership roles. Ten semi-structured interviews of women who hold a leadership position in banking were thematically analyzed using Braun and Clarke’s (2006) six-step thematic analysis and NVivo software. Guided by feminist theory, the …

Measuring Administrative Hiring Confidence Of Music Teachers In The Context Of Shallow Hiring Pools, Aaron M. Strum

Dissertations

The purpose of this study was to identify and measure the confidence of K-12 administrators in hiring music faculty. This study also aimed to analyze administrators’ perspectives and confidence in key stages of the hiring process, including defining job expectations, posting, advertising, interviewing, and selecting highly specialized music teachers in K-12 settings. Confidence of K-12 administrators can be gauged through their understanding of how well an applicant aligns with the specific needs of the school’s program. Three research questions guided this investigation: (1a) How confident are K-12 administrators in their understanding of music teaching pedagogy when interviewing music teacher candidates …

Two Essays On Designing Conversational Agents: Varying Level Of Mimicry And Personality–Brand Congruence, Sama Ashouri

Theses and Dissertations in Business Administration

Across two essays, this dissertation demonstrates that mimicry and personality shape consumers’ perceptions of chatbot intelligence, creativity, and fit, with downstream effects on recommendation acceptance that depend on factors such as mimicry intensity, brand familiarity.

Essay1: Mimicry, a central aspect of human interaction, is increasingly being examined in human–AI communication, particularly with chatbots. While prior research shows mimicry can build rapport, trust, and engagement, it has often been treated as a binary factor, overlooking how different levels may influence user perceptions. This research proposes and tests a dual-mediation framework in which different levels of chatbot mimicry affects recommendation acceptance through …

Essays On Firm-Level Political Risk, Addback Statutes, And Corporate Decisions, Obed Nana Buadi

Open Access Theses & Dissertations

This dissertation comprises three chapters examining how political risk and tax enforcement shape corporate investment decisions and firm value. The first essay investigates how firm-level political risk affects investment efficiency among U.S. firms. Using 40,215 firm-year observations spanning 2002-2022 and exploiting the Hassan et al. (2019) political risk index as a firm-specific measure, we find that political risk reduces investment efficiency exclusively through underinvestment - a one-standard-deviation increase corresponds to approximately $5.7 million in foregone annual investment for a median firm. Mediation analysis confirms that precautionary cash hoarding accounts for 31.8% of the effect, establishing uncertainty - rather than capital …

A Correlational Study Exploring The Influence Of Organizational Climate On Job Satisfaction Of Non-Faculty Staff At Texas Community Colleges, Tamesha M. Hilliard-Daniels

Electronic Theses and Dissertations

As U.S. higher education institutions face increasing challenges related to employee morale and retention, understanding the drivers of workplace satisfaction is critical for institutional stability. This research investigates the relationships between organizational climate factors and job satisfaction among staff within Texas community colleges, applying Maslow’s hierarchy of needs and Herzberg’s motivator-hygiene as the theoretical framework. Specifically, this study explores the influence of institutional communication, employee well-being, and organizational mission and pride on staff job satisfaction. Utilizing a quantitative correlational design, the study analyzed secondary data from ModernThink’s Higher Education Insight Survey©. The sample consisted of 2,265 higher education professionals collected …

Retention During Turbulent Times Of Higher Education: Modeling Intent To Leave Academia For Research University Faculty, Jordan Monroe Ball

Psychology Theses & Dissertations

University faculty operate as the lifeblood of any institution given that their job requires a “double duty” to develop both scholarly research and student minds. Due in large part to these expectations, research shows a long history of poor mental health for faculty, which ultimately results in faculty turnover. One model of faculty work motivation (Padilla et al., 2023) details the way in which the faculty work environment influences their mental health, and subsequently informs their job satisfaction, organizational commitment, and intent to leave academia, which serves as a proxy for turnover. Retention related issues have not been a pressing …

Structure Meets Context: A Simulation Study Of Centralized And Decentralized Decision-Making In Complex Environments, Murat Balci

Engineering Management & Systems Engineering Theses & Dissertations

The question of when to centralize or decentralize decision-making authority is a foundational problem in organizational theory and management science. Yet existing research often favors decentralized structures, frequently treating them as universally superior, and provides limited guidance on when centralization may be more effective. Leaning toward decentralization without thoroughly exploring options leaves organizational designers without clear direction under varying environmental conditions. This study addresses that gap by developing and applying a simulation-based framework to evaluate the context-dependent effectiveness of centralized and decentralized decision-making structures.

Drawing on contingency theory and decision science, the study conceptualizes environmental complexity along two dimensions: dynamism …

Decision Making For Community Resilience: Applications In Flooded Transit Systems And Shared Housing, Mubarak Iddrisu

Graduate Doctoral Dissertations

Addressing climate-induced flooding and housing insecurity requires decisions that are technically sound, locally meaningful and feasible to implement. In public transit systems, flooding can damage infrastructure, increase travel time and reduce access to essential destinations, especially for older adults. Shared housing offers an alternative housing model where staff must balance affordability, compatibility, service exchange and participant choice when pairing home providers with housing seekers. In this dissertation, I examine how analytics and decision modeling can support community resilience across these two domains. I use spatial analysis, machine learning, optimization and matching theory to develop practical decision-support workflows. Chapter 2 proposes …

Marketing Strategies To Enhance Awareness And Attract International Patients In The Medical Tourism Industry Of Trinidad And Tobago, Natasha Rachel Rochford-Chance

Walden Dissertations and Doctoral Studies

Disseminating inadequate service information can limit a business's market appeal and hinder its growth. Business leaders must include comprehensive service information in their marketing strategies, as inadequate service information can make a business seem unappealing to potential clients, undermine competitive position, reduce market share, and diminish profitability. The purpose of this qualitative pragmatic inquiry was to explore the marketing strategies used by medical tourism business leaders in Trinidad and Tobago to attract international patients and increase profitability. The participants were eight medical tourism business leaders with experience in implementing marketing strategies. McCarthy's marketing mix theory of product, price, place, and …

Essays On Environmental, Social, And Governance Strategy, Samuel Kim

Olin Business School Graduate Student Theses and Dissertations

The strategic consequences of an organization's Environmental, Social, and Governance (ESG) efforts are driven largely by the specific information stakeholders observe and evaluate. As firms project a growing volume of public claims and observable social outcomes, stakeholders must navigate a complex informational environment to decide how much weight to assign to what organizations say, what they do, and whether their words are consistent with their actions. Clarifying how stakeholders interpret these varied signals is therefore vital to understanding the strategic implications of ESG efforts. To that end, this dissertation asks: how are different pieces of organizational information related to stakeholder …