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Full-Text Articles in Business

Visualization Of Career-Related Computer-Mediated Communication For Increased Knowledge Management, Marc A. Grayson Mar 2003

Visualization Of Career-Related Computer-Mediated Communication For Increased Knowledge Management, Marc A. Grayson

Theses and Dissertations

Retention and retrieval of organizational memory has been the concentration of many conceptualized models of an organizational memory information system (OMIS). This thesis presents an extended view for system development of an OMIS from a knowledge management perspective. The United States Air Force maintains various career-related mailing lists (listservs) for information technology (IT) specialists sponsored by the Air Force Communications Agency (AFCA). AFCA has realized the importance of monitoring the communication for patterns in content and behavior. This thesis details an experimental study, which includes a repository of computer-mediated communication (CMC) of IT specialists, analyzed by software created for this …

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Perceptions Vs Reality: A Longitudinal Experiment In Influence Judgment Performance, Monti L. Knode Mar 2003

Perceptions Vs Reality: A Longitudinal Experiment In Influence Judgment Performance, Monti L. Knode

Theses and Dissertations

Government reliance on computer-mediated information has transformed it from "enabler" to "target" which now demands the detection of manipulated and deceptive measures a primary security objective. As people are not inherently good performers at detecting deceptive communications, this study draws on interpersonal deception theory (Burgoon, 1986) and social cognitive theory (Bandura, 1986) to measure personal perceptions that influence decisions operationalized as the successful detection of a deceptive measure. Department of Defense personnel (N--119) participated in a longitudinal experiment that measured detection performance before and after training and feedback treatments. Self-efficacy and perceived training effectiveness emerged as dominant factors in predicting …

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Analyzing Differences Between Public And Private Sector Information Resource Management: Chief Information Officer Challenges And Critical Technologies, Scott M. Mitchell Mar 2003

Analyzing Differences Between Public And Private Sector Information Resource Management: Chief Information Officer Challenges And Critical Technologies, Scott M. Mitchell

Theses and Dissertations

The office of the Chief Information Officer is still new within public sector organizations. Further, the office of the CIO was hastily created by Federal laws that provide only broad direction for its implementation and practice while at the same time limiting each office's power and reach within Federal agencies. Presently, because of broadly defined scope and the newness of the office in the public sector, Federal CIOs now face many challenges and critical technologies in managing their agency's information resources. Private sector organizations have a valuable knowledge base from their CIO office implementation efforts and subsequent operations. This private …

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Incorporating Organizational Culture Into A Decision Framework For Identifying And Selecting Knowledge Management Projects, Jeffrey A. Phillips Mar 2003

Incorporating Organizational Culture Into A Decision Framework For Identifying And Selecting Knowledge Management Projects, Jeffrey A. Phillips

Theses and Dissertations

Knowledge management is an emerging business practice throughout commercial industry and is becoming more recognized as a valuable concept in the Department of Defense and the Federal government. In March 2001, Captain William Bower completed a research effort that proposed a framework model for guiding the identification and selection of knowledge management initiatives within the Air Force. The members of the Delphi committee that participated in the original research to develop the decision framework recommended that organizational culture be more emphasized. Therefore, this research effort evaluated the decision framework proposed by Captain Bower and adapted the framework by including organizational …

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The Effects Of Technology Turnover On Workplace Productivity Perceptions, Robert W. Povlich Jr. Mar 2003

The Effects Of Technology Turnover On Workplace Productivity Perceptions, Robert W. Povlich Jr.

Theses and Dissertations

The productivity paradox is a theory that suggests that investments in Information Technology (IT) do not necessarily lead to associated gains in the productivity of the organization (Malakoff 2000; Hitt and Brynjolfsson, 1996). This perception leads practitioners to question if acquiring new IT systems for the sake of having the latest technology will make their organization any more productive (Liebmann, 1996). Understanding the problem that is facing the practitioners, this research was undertaken to attempt to answer some of the underlying questions relating to the perceptions held about the relationship between IT expenditures and workplace productivity with respect to Air …

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Analysis Of The Theoretical Relationships Between Work Exhaustion, Job Satisfaction, And Turnover Intention Of Air Force Information Systems Managers, Alfred D. Ray Mar 2003

Analysis Of The Theoretical Relationships Between Work Exhaustion, Job Satisfaction, And Turnover Intention Of Air Force Information Systems Managers, Alfred D. Ray

Theses and Dissertations

The use of information technology has increased exponentially over the last two decades (Cohen and Burton, 2001), Accordingly, the ability of organizations to retain their information systems staff has been a critical factor in the effort to achieve strategic goals (Moore, 2002), When IS professionals leave an organization, not only is the number of them available for assignment to projects depleted, the professionals themselves often take specialized skills, tacit knowledge, and understanding of specific business operations and information systems with them (Agarwal and Ferratt, 2002), Chief Executives have become increasingly interested in issues related to the recruitment, development, and retention …

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Text Manipulation Judgment Accuracy: An Exploratory Study, Randy S. Wardak Mar 2003

Text Manipulation Judgment Accuracy: An Exploratory Study, Randy S. Wardak

Theses and Dissertations

Deception aims to affect a decision-making process in a way that somehow benefits the deceiver. More knowledge is desired in the area of purely text-based scenarios. Thirty-seven graduate students at the Air Force Institute of Technology participated in an experiment in order to gain an initial understanding of how people determine whether text has been manipulated, and to identify specific areas that may be more closely investigated in future research. Excerpts were drawn from editions of a current-events newsletter that the participants receive on a weekly basis as part of their enrollment in the graduate program. Some of the excerpts …

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A Theoretical Framework For Turnover Intention Of Air Force Enlisted Information Systems Personnel, Dan W. Smith Mar 2003

A Theoretical Framework For Turnover Intention Of Air Force Enlisted Information Systems Personnel, Dan W. Smith

Theses and Dissertations

Retention of valuable information systems (IS) personnel has become increasingly more difficult over the past decade, even during the current economic downturn (ITAA, 2002). The United States Air Force (AF) also suffers from declining retention of its enlisted IS workforce. This research studies the job satisfaction-to-turnover intention relationship of AF IS workers through extensions to the Mobley et al. (1979) turnover model by assessing the effects of work exhaustion (Moore, 2000), interrole conflict (Hom & Kinicki, 2001), and perceived cohesion (Bollen & Hoyle, 1990) to determine if those with high work exhaustion, high interrole conflict, and low perceived cohesion report …

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Aerospace Ground Equipment Management's Impact On Home-Station Sortie Production, Michael A. Bayer Mar 2003

Aerospace Ground Equipment Management's Impact On Home-Station Sortie Production, Michael A. Bayer

Theses and Dissertations

Since the Air Force began its evolution into an Expeditionary Air Force, much effort has been expended in attempt to optimize the compositions of each Air Expeditionary Force (AEF) and the manner in which an AEF deploys. Air Force plans were previously based upon deploying 24-ship Unit Type Codes (UTC), although a 12-ship deployment is more prevalent in today's environment. In an effort to eliminate the anomalies between planned and actual deployment composition, the Air Staff directed in 2002 that all fighter UTCs be right-sized to reflect current, planned requirements (Headquarters United States Air Force, 2002), The directive stipulated the …

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A Comparative Study Of The Warrior Support Tool And The Agile Munitions Support Tool, John C. Lofton Iii Mar 2003

A Comparative Study Of The Warrior Support Tool And The Agile Munitions Support Tool, John C. Lofton Iii

Theses and Dissertations

The purpose of this research is to ascertain if the United States Air Force (USAF) is duplicating effort with the development of the two IT applications, the Warrior Support Tool (WST) and the Agile Munitions Support Tool (AMST), or if one will effectively meet requirements. Specifically, this thesis sought to answer four research questions addressing customer needs for a munitions IT application, identifying the capabilities of the two research IT applications, determining how well each application met the needs of the customer, and determining how supportable each application was in terms of information needs versus existing munitions systems. A mixed …

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Utility Assessment Of Specificity In Upward Feedback Instruments For Leadership Development, Theresa M. Wardak Mar 2003

Utility Assessment Of Specificity In Upward Feedback Instruments For Leadership Development, Theresa M. Wardak

Theses and Dissertations

Recently, organizations have been modifying performance appraisal systems to collect data from multiple sources to guide the development of supervisors. Upward feedback programs focus on development rather than appraisal by supplementing traditional downward feedback with subordinate feedback. The utility of two upward feedback instruments was assessed in this study; one is a commercially available instrument, the Leadership Practices Inventory (Posner & Kouzes, 1988) and the other is the recently developed, non-proprietary Upward Feedback Instrument (2002). The Upward Feedback Instrument was designed to measure leadership behaviors at a more specific level. It was thought that greater feedback specificity world lead to …

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Developing A Leadership Commitments Inventory, Abigail L. White Mar 2003

Developing A Leadership Commitments Inventory, Abigail L. White

Theses and Dissertations

Organizations have been modifying performance appraisal systems to collect data from multiple source to guide supervisor development. Multiple rater programs provide leaders with more than one source of feedback, and give them a more complete, and possibly more accurate picture of their performance, which can facilitate meaningful behavioral change. The purpose of this thesis was to develop and validate a Leadership Commitments Inventory (LCI) from a 360-degree feedback approach that reflected a six-factor leadership taxonomy composed of twelve distinct indices, Using successive content adequacy tests, 48 items were validated and the web-based LCI was administered to 278 participants. Internal consistency …

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Participation's Effect On Organizational Readiness For Change: An Empirical Study, Jonathon F. Flanders Mar 2003

Participation's Effect On Organizational Readiness For Change: An Empirical Study, Jonathon F. Flanders

Theses and Dissertations

Organizational change management is a principal issue in virtually every organization. This cross sectional correlation study examined an array of variables (i.e., process, personality, and context -specific) that influence organizational readiness for change. Participation (process variable) was related to higher mean scores in each of the four distinct readiness for change scales and explained a significant amount of incremental variance in appropriateness, valence, and efficacy.

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An International Study Of Organizational Change: A Simultaneous Analysis Of Process, Context, And Individual Attributes, Hee-Hyung Jung Mar 2003

An International Study Of Organizational Change: A Simultaneous Analysis Of Process, Context, And Individual Attributes, Hee-Hyung Jung

Theses and Dissertations

Few studies in the organizational change literature have examined differences in the change process in different cultures. This cross-cultural study is designed to take a comprehensive view of change using a dynamic model that integrates content, process, context, and individual attribute factors simultaneously. The model is used to compare perceptions of organizational change held by members of military organizations in the United States and in Korea. The U.S. sample consisted of 264 employees who were members of Department of Defense organizations. There were two Korean samples: 280 employees of the Women's Military School and members of the Women's Battalion, and …

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A Decision Support System For Effective Scheduling In An F-16 Pilot Training Squadron, Davut Aslan Mar 2003

A Decision Support System For Effective Scheduling In An F-16 Pilot Training Squadron, Davut Aslan

Theses and Dissertations

Scheduling of flights for a flight training squadron involves the coordination of time and resources in a dynamic environment. The generation of a daily flight schedule (DFS) requires the proper coordination of resources within established time windows. This research provides a decision support tool to assist in the generation of the DFS. Three different priority rules are investigated for determining an initial ordering of flights and a shifting bottleneck heuristic is used to establish a candidate DFS. A user interface allows a scheduler to interact with the decision support tool during the DFS generation process. Furthermore, the decision support tool …

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An Analysis Of Information Referenced Testing As An Air Force Assessment Tool, Eric D. Larson Mar 2003

An Analysis Of Information Referenced Testing As An Air Force Assessment Tool, Eric D. Larson

Theses and Dissertations

The Department of Defense (DOD) has placed a great deal of importance on training and education, throughout all areas of infrastructure development and force implementation. A more knowledgeable operating unit, in any situation, is consistently the deciding factor for success. The United States Air Force, too, has emphasized this ideal and sought to employ those persons most qualified for the required task. Yet, problems within the classroom and various training venues are always present and should be continually marked for improvement. Existing assessment techniques should provide an accurate account of the quality of information learned by DOD personnel. This is …

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The Effects Of Perceived Overqualification On Job Satisfaction, Organizational Commitment, And Turnover: A Study Of Afit Graduates, Thomas E. Hoskins Mar 2003

The Effects Of Perceived Overqualification On Job Satisfaction, Organizational Commitment, And Turnover: A Study Of Afit Graduates, Thomas E. Hoskins

Theses and Dissertations

The U.S. Air Force provides multiple program to increase the educational skills of its workforce. This study focuses on the Air Force Institute of Technology (AFIT) graduate level, in-residence degree program. The Air Force is making a significant investment in the education of its members. Studies on perceived overqualification, overeducation, and match quality suggest that utilization plays a role in an individual's job satisfaction and organizational commitment. Job satisfaction and organizational commitment levels can be used as predictors of turnover. This research studies the levels of perceived overqualification in AFIT graduates and how it effects their job satisfaction, organizational commitment, …

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A Delphi Expert Assessment Of Proactive Contracting In An Evolutionary Acquisition Environment, Gary L. Wellman Mar 2003

A Delphi Expert Assessment Of Proactive Contracting In An Evolutionary Acquisition Environment, Gary L. Wellman

Theses and Dissertations

This study used structured group discussions (The Delphi Method) among three groups of contracting professionals from the Air Armament, Aeronautical Systems, and the Electronic Systems Centers in order to identify potential roadblocks to implementation of Evolutionary Acquisition strategies. The Delphi groups also tackled the problem of identifying and exploring potential business strategies that may counter the identified challenges. Discussions revealed that current laws, regulations, and internal processes pose challenges in an evolutionary acquisition environment. No single business strategy emerged as the best way to implement the EA strategy. Participants suggested that all three Centers concluded that robust business planning, pre-contract …

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An Analysis Of The Implementation Of Acquisition Reform Initiatives And Contract Cost Variance, Mark A. Holbrook Mar 2003

An Analysis Of The Implementation Of Acquisition Reform Initiatives And Contract Cost Variance, Mark A. Holbrook

Theses and Dissertations

This thesis examines the impact of acquisition reform initiatives implemented since 1993 on contract cost performance. Many initiatives implemented during the 1990s focused on saving the government money in procuring weapon systems. For decades, cost overruns have plagued Department of Defense weapons systems development and procurement costing the government money. The passage of the Federal Acquisition Streamlining Act (FASA) of 1994 and the Clinger-Cohen Act of 1996, marked significant congressional action on aiding the Department of Defense develop and procure systems cheaper. Conclusions drawn in this thesis may aid leadership in supporting current initiatives and drafting new changes.

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An Investigation Of Air Force Communities Of Practice: A Descriptive Study Of Evolution Through Assessment Of People, Process, And Technology Capabilities, Jason R. May Mar 2003

An Investigation Of Air Force Communities Of Practice: A Descriptive Study Of Evolution Through Assessment Of People, Process, And Technology Capabilities, Jason R. May

Theses and Dissertations

A variety of theories state that communities of practice (CoPs) "evolve" or "mature" through various stages over time. Such theories posit that each stage is characterized by different people, process, and technology attributes/capabilities that ultimately necessitate differing strategies for achieving effectiveness (Gongla and Rizzuto, 2001). A primary goal of AFMC/DRW, AFMC Electronic Learning (eLearning) Knowledge Management Integrated Project Team, and the office of the Air Force Chief Information Officer is to increase CoP participation and effectiveness. This descriptive, cross-sectional research, surveyed all CoP managers of all CoPs "hosted" by AFMC/DRW with a quantitative/qualitative, 86 question, 5-point Likert, survey. This research …

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Onward Movement Transportation Mode Selection Study, Seong Kyun Lee Mar 2003

Onward Movement Transportation Mode Selection Study, Seong Kyun Lee

Theses and Dissertations

As a result of global security environmental changes, the U.S. Army's posture has changed from forward deployment to power projection and resulted in the reduction of the Army force structure. These changes also reduce the possibility of the United States' involvement in a large-scale war, but require rapid and reliable deployment to stabilize a hostile area. Force projection is the demonstrated ability to alert, mobilize, deploy rapidly, and operate effectively anywhere in the world, and consists of three deployment segments: fort to port, port to port, and port to foxhole. Reception, Staging, Onward Movement, and Integration (RSO&I) is a detailed …

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Multiple Case Comparison Of The In-Transit Visibility Business Process, Michael L. Horsey Mar 2003

Multiple Case Comparison Of The In-Transit Visibility Business Process, Michael L. Horsey

Theses and Dissertations

Over the past decade, the Department of Defense has developed an In-transit Visibility capability. Despite significant funding and research in developing this capability, the initial deployment in support of Operation ENDURING FREEDOM (OEF) in 2001 highlighted an ongoing problem to achieve ITV within the U.S. Air Force. Initial results from Headquarters USAF initiated studies point to a need to focus on business processes related ITV management. This research employed a multiple case study design embedded in a functional benchmarking process to solicit ITV management "best practices" from leaders in the civilian logistics industry and to identify gaps between their practices …

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The Air Mobility Planner's Calculator Improvements, Verification, And Validation, Frank W. Watson Jr. Mar 2003

The Air Mobility Planner's Calculator Improvements, Verification, And Validation, Frank W. Watson Jr.

Theses and Dissertations

In today's Air Force, we are constantly faced with meeting the mission under limited budget and equipment constraints. Any tools that make completing the mission easier are highly sought after, and rightfully so. The Air Mobility Planner's Calculator (AMPCALC) is one such tool. It gives the mobility planner flexibility in planning by allowing several different situations to be modeled. This paper recommends improvements to the model and provides the verification and validation of the model in an attempt to prove that the model is a useful tool for Air Mobility Command and the United States Air Force.

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A Correlation Study Of Second Destination Transportation Funding And Vehicle Movement, Stephen D. Wier Mar 2003

A Correlation Study Of Second Destination Transportation Funding And Vehicle Movement, Stephen D. Wier

Theses and Dissertations

HQ AFMC has consistently experienced problems with the Second Destination Transportation budget being under funded. This under funding causes the command to implement control actions on how funds are allocated to ensure that enough funds are available. This research effort was intended to show the relationship between spending restrictions and how vehicles move between theaters. By identifying whether or not and how the control actions on Second Destination Transportation funding affects inter-theater vehicle movement capabilities, this research seeks to assist those decision makers in making fully informed decisions when allocating scare fiscal resources. The results of this research indicate that …

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Utility Of The Logistics Officer Career Path Pyramid In Promotion Prediction, Gregory T. Ogorek Mar 2003

Utility Of The Logistics Officer Career Path Pyramid In Promotion Prediction, Gregory T. Ogorek

Theses and Dissertations

As part of the major restructuring of the United States Air Force, the officer career fields of transportation, supply and logistics plans have been merged into a new career field, the logistics readiness officer. The purpose of this research was to perform a statistical analysis of the career path pyramid for the logistics plans, supply, and transportation officer career fields. This will provide a baseline for the newly created logistics readiness officer, a combination of the three aforementioned career fields. Specifically, this thesis answered research questions addressing the career guidance provided by the United States Air Force, the factors involved, …

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Joining The Department Of Defense Enterprise Resource Planning Team: The Air Force's Role In The Enterprise, Coreen R. Mueller Mar 2003

Joining The Department Of Defense Enterprise Resource Planning Team: The Air Force's Role In The Enterprise, Coreen R. Mueller

Theses and Dissertations

Over time, the Air Force (AF) built customized legacy logistics data and information systems, which have evolved into an inflexible network of obsolete systems that are costly to maintain and upgrade, and struggle to share data in a timely and coherent manner. The Department of Defense (DoD), to include the Defense Logistics Agency (DLA), the US AF, the US Army, and the US Navy, have all recognized the need to modernize and integrate their legacy systems to improve warfighter support. The DLA, the US Army, and the US Navy all see Enterprise Resource Planning (ERP) technology as a commercial best …

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Developing A Web-Based Developmental Feedback Program, Matthew A. Douglas Mar 2003

Developing A Web-Based Developmental Feedback Program, Matthew A. Douglas

Theses and Dissertations

Developmental feedback programs provide an opportunity to improve leadership practices by giving leaders feedback about their performance from a number of sources, This thesis expanded on Capt Doug Patton's pilot study (2002) that developed and validated an upward feedback instrument (UFI) for Aeronautical Systems Center (ASC) and Air Force Security Assistance Center (AFSAC) supervisors. Specifically, the purpose of this thesis was to develop a web-based developmental feedback collection, reporting, and analysis tool-set.

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A Service Life Analysis Of Coast Guard C-130 Aircraft, Jonathan B. Duff Mar 2003

A Service Life Analysis Of Coast Guard C-130 Aircraft, Jonathan B. Duff

Theses and Dissertations

The U. S. Coast Guard, much like the rest of the Armed Services, is facing a dramatic transformation of its forces to meet current and future service requirements. The Coast Guard has responded to this transformation by initiating the Deepwater System, a complete review of the offshore mission requirements and the modernization of its infrastructure. In particular, Deepwater will review and modernize the Coast Guard's aviation assets, improving aircraft systems, airborne sensors, and communications and information management systems. However, these capability advancements will take time and money to implement, and will require careful management of the current resources to ensure …

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A Study Of The Efficacy Of Unit Contingency Contracting Training, Jesse A. Kirstein Mar 2003

A Study Of The Efficacy Of Unit Contingency Contracting Training, Jesse A. Kirstein

Theses and Dissertations

This research is a follow-on effort to Capt Pete Lasch's thesis, which examined the Air Force training needs of contingency contracting officers (CCOs). Through this study, Lasch (2002) identified a list of critical training tasks for CCO training. This study investigates how units currently conduct training and to what extent the recommended tasks are being addressed in training. Interviews, surveys, and archival training logs were used to capture data for the study. CCO demographic information and recommendations were collected through these interviews and surveys. Interviews were used as a pre-test and later were combined with the electronic survey responses. Surveys …

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Exploring The Diversification Discount: A Focus On High-Technology Target Firms, Donald F. Adkins Jr. Mar 2003

Exploring The Diversification Discount: A Focus On High-Technology Target Firms, Donald F. Adkins Jr.

Theses and Dissertations

When firms choose to acquire others, those acquisitions can either be considered diversifying or non-diversifying. Whether the firm diversifies or not has been shown to affect the post-acquisition performance of that firm. Past merger and acquisition (M&A) research has identified a "diversification discount" when firms diversify through M&A activity. However managers continue to diversify, posing the question, "Why do firms continue to diversify in the face of research indicating negative post-acquisition performance"? The answer may be found in that much of the past research has treated all acquisitions the same by analyzing a wide cross-section of acquisitions from industries of …

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