Business Commons^™

Analysis Of Safety Investment : Economic Benefit In Arctic Shipping To Shipping Companies And The Arctic Coastal States, Junjie Wan

World Maritime University Ph.D. Dissertations

Global warming severely affects the Arctic region, including ice coverage and thickness. In contrast, it allows unprecedented navigation opportunities for more extended periods each year, attracting maritime stakeholders because of the potential distance reduction compared to shipping corridor routes. However, mitigating Arctic navigation hazards requires safety investments, especially from shipowners and Arctic coastal states. When allocating limited resources to safety, decision-makers should efficiently prioritize their investments. This research aims to determine how to optimize shipping companies and Arctic coastal states’ safety investments. It begins with a comprehensive analysis of safety investments and safety economic benefits in Arctic shipping. Then, an …

Road Dependence And Inventory Challenges: A Case Study Of Danone Brazil’S Dairy Supply Chain., Karollyne Nakanishi

Business ETD Collections

The research examines the Danone Brazil raw milk supply chain through the Poços de Caldas factory which operates with more than 1,200 employees and functions as a key facility in Latin America. The research investigates two main questions about how Brazilian road-based transportation affects raw milk inventory stability and which localized tools or emerging technologies would enhance supply reliability.

The research design combined survey data from 42 participants with three interviews. The study reveals that stockouts and overstock and waste occur frequently because of poor road conditions and seasonal disruptions and limited local autonomy which results in monthly milk rejection …

The Impact Of Data Privacy Concerns On User Trust In Tiktok : A Comparative Study Between The Eu And The Us., Tamta Gachechiladze

Business ETD Collections

This study investigates how data privacy concerns influence user trust in TikTok across two major regions: the European Union (EU) and the United States (US). With over one billion active users worldwide, TikTok has faced intense scrutiny due to its Chinese ownership and concerns over data governance. Using the privacy calculus theory and the Stimulus–Organism–Response (SOR) model as theoretical foundations, the research explores the relationship between privacy concerns, trust, and continued use of TikTok. A mixed-methods approach was applied, combining a literature review with primary survey data collected from 55 valid respondents aged 18–35 across different countries. Findings reveal moderate …

Impact Of Global Semiconductor Shortages On Toyota’S Supply Chain And Production Efficiency Due To Covid-19., Jadouane Dounia

Business ETD Collections

In recent years, the global automotive industry has faced significant disruption, particularly as a result of the COVID-19 pandemic. One of the most critical challenges has been the global semiconductor shortage, which has severely impacted vehicle production and supply chains. Semiconductors, commonly known as chips, are essential components in modern automobiles, supporting functions ranging from vehicle control and infotainment systems to safety features and autonomous driving technologies. The shortage has led to delays in delivering cars to consumers, reduced production capacity, and difficulties in maintaining adequate inventory levels. As a result, many automakers have been forced to slow down or …

Investigating Subscriber Churn And Retention Strategies On Disney+., Maryam El Goss

Business ETD Collections

This study examines the challenges facing Disney+, a subscription-based streaming service owned by The Walt Disney Company, in sustaining long-term growth following its rapid global expansion since 2019. While early success was driven by access to major franchises such as Disney, Marvel, Pixar, Star Wars, and National Geographic, the platform is increasingly affected by high subscriber churn. Factors including price sensitivity, content saturation, and intensified competition from platforms such as Netflix, Max, and Amazon Prime Video have contributed to declining user retention. The phenomenon of “subscription cycling,” where users subscribe temporarily to consume specific content, further destabilises revenue streams and …

Leveraging Ai-Driven Salesforce Crm To Improve Customer Retention In The Irish Insurance Sector., Mohamed El Bakouri

Business ETD Collections

This study explores the growing importance of customer satisfaction within the Irish insurance sector, a highly competitive and evolving market. Traditionally, insurers relied on personal relationships and competitive pricing to retain customers; however, modern consumers increasingly demand fast, personalised services tailored to their individual needs. In response, artificial intelligence (AI), particularly when integrated with customer relationship management (CRM) systems, has emerged as a transformative solution. Tools such as AI-powered CRM platforms enable insurers to utilise predictive analytics, generate customer insights, and enhance service delivery, thereby improving customer retention. Despite these benefits, the adoption of such technologies presents significant challenges for …

Retention Strategies Of Disney+ In Saturated Streaming Markets: A Case Study Of Ireland., Suelen Aleixo Matos

Business ETD Collections

The global streaming video-on-demand (SVOD) industry has undergone rapid transformation in recent years, with Disney+ emerging as a major competitor following its launch in 2019. Despite achieving exceptionally fast subscriber growth in its early stages, the platform now faces increasing retention challenges in mature and saturated markets such as Ireland, where competition and subscription fatigue have become key constraints on further expansion. Evidence from the Irish market indicates high levels of subscription penetration alongside stabilising or declining growth rates, with increasing patterns of subscription cycling and service cancellation driven by cost sensitivity, underuse, and the availability of multiple competing platforms. …

The Experience Of The “Too Good To Go” Platform In Ireland And Its Implementation Potential In Mongolia., Jargal Erdenebaatar

Business ETD Collections

Food waste presents a considerable challenge to global environmental, economic, and social sustainability. This study investigates the viability of replicating the “Too Good To Go” (TGTG) platform in Mongolia, informed by the experiences of the TGTG platform in Ireland. Employing a mixed-methods approach, the research includes a secondary data analysis from Ireland, an online survey administered to 162 consumers in Ulaanbaatar, and semi-structured interviews with three entrepreneurs.

The findings suggest that the success of TGTG in Ireland can be attributed to several key factors: elevated consumer awareness, a supportive environment reinforced by government policies, and accessible technology. In contrast, the …

Ryanair And The Strategic Challenge Of Innovation., Jessyca Souza Damaso

Business ETD Collections

This study examines the strategic innovation challenges facing Ryanair, a Dublin-based low-cost airline that has long dominated the European aviation market through aggressive pricing and operational efficiency. While this cost-leadership model has historically driven success, evolving market conditions—including rising digital expectations and increasing environmental regulations—now require a broader innovation approach that extends beyond operational efficiency.

The research identifies a key strategic limitation in Ryanair’s current innovation efforts, which remain primarily internally focused on cost reduction and operational improvements rather than customer experience or sustainability. Evidence suggests that passengers increasingly perceive the airline’s digital tools as outdated and lacking personalisation, while …

Booking.Com: What Drives Retention And How To Improve It., Otavio Lopes Dos Santos Rodrigues

Business ETD Collections

Online travel agencies (OTAs) have significantly reshaped the global tourism and hospitality industry by offering convenience, transparency, and extensive choice to consumers. Among these, Booking.com has emerged as a dominant market leader, operating on a global scale and serving millions of users. However, increasing competition and low switching costs present ongoing challenges in maintaining long-term customer loyalty. This study examines the evolving dynamics of trust, fairness, and conflict resolution in influencing user retention, alongside traditional functional benefits such as usability and price competitiveness. Using Booking.com as a case study, the research adopts a mixed-method approach, combining insights from a property …

Supply Chain Management Challenges For Automotive Industry: Analysing Harman International Semiconductor Shortage Challenges And Efforts To Mitigate Impact., Maria Azucena Valencia Padilla

Business ETD Collections

This report explores the main supply chain disruptions challenges faced in recent years by Harman International, a global leader in manufacturing of premium infotainment for the automotive industry. Like many electronic companies and automotive sectors, Harman has been significantly affected by global supply chain disruptions, such as semiconductor shortages, which have impacted its operations and overall performance. Although Harman has begun addressing these challenges through different strategy responses, emerging risks due to geopolitical tensions, climate change disruptions, and the need for operational resilience highlight the importance of adaptative and smart supply chain systems.

In conclusion, while Harman´s approach has shown …

Dynamic Interactions Between Natural Gas Return, Financial Market Return, And Energy Stock Return: A Var Analysis Of Conoco Phillips., Caglar Yildiz

Business ETD Collections

This study investigates the dynamic interrelationships among ConocoPhillips (COP) stock returns, natural gas prices, the S&P500 index, and changes in the U.S. 10-Year Treasury bond yield using a Vector Autoregressive (VAR) model over the period January 2020 to July 2025. Weekly data are used to estimate a VAR(4) model, allowing for lagged and contemporaneous interactions across financial and commodity markets. The variables are treated as endogenous, with the model validated through stationarity testing, Johansen cointegration analysis, and diagnostic checks.

Cholesky decomposition is employed for structural identification, with the 10-Year Treasury yield ordered as the most exogenous variable. Wild bootstrap techniques …

Optimising Student Recruitment And Brand Awareness At Icot College Through Culturally Targeted Advertising And Social Media Strategies., Uchral Ganbold

Business ETD Collections

In today’s competitive higher education landscape, institutions increasingly rely on digital marketing strategies to attract and retain international students. ICOT College, an English Language Training provider in Ireland, faces challenges in recruiting and engaging a diverse international student base due to limited culturally tailored advertising and underutilisation of social media platforms. The global education sector has become more competitive following COVID-19, with students adopting more selective and research-driven approaches when choosing institutions. However, ICOT’s current marketing approach remains largely generic, lacking localisation, targeted messaging, and interactive digital engagement. This reduces its effectiveness in connecting with key international markets and weakens …

“Move Fast And Break Things”: Innovation, Stability, And Trust In The Growth Of Revolut., Belen Blanco Mendoza

Business ETD Collections

In this research project, I chose to examine the strategies used in the growth of the fintech Revolut, namely the ’move-fast-and-break-things’ strategy that was employed at the beginning of the company. With this in mind, I decided on two Research Questions, “With the benefit of hindsight, and a focus on problems caused by low security and poor customer support, is Revolut’s ‘move fast and break things’ philosophy a good strategy for the business?” and “Will Revolut’s new fraud prevention strategies, and advances in AI help recover the lost goodwill caused by their earlier ineffective strategies?”, which guided me …

Algorithms And Intimacy: Millennials' Social Meanings From Their Experience Using Tinder., Yuka Gega

Business ETD Collections

In recent years, the way people form relationships has undergone a profound transformation, shifting from traditional, community-based interactions to global, technology-mediated connections. Dating apps have played a central role in this shift, using algorithms and limited user data, such as photos and profiles, to match individuals. While these platforms offer convenience and expanded opportunities to meet others, they may also prioritise selection and appearance over the development of meaningful connections. The widespread adoption of smartphones has accelerated the global reach of these services, making them highly accessible and widely used, particularly among millennials. However, algorithm-driven matching introduces new challenges, including …

Strategic Digital Transformation Of Internal Audit: The Microsoft Case Study., Maria De Jesus Marin Marin

Business ETD Collections

Internal audit functions are under increasing pressure to evolve amid rapid digital innovation and rising expectations for risk responsiveness and strategic insight. While tools such as data analytics, automation, and AI offer clear benefits, many audit teams still face inefficiencies and underutilised technology. This study explores how Microsoft’s internal audit function, a case within a digitally advanced yet operationally complex environment, can enhance efficiency, risk detection, and internal controls through digital tools, agile methods, and process redesign. Drawing on qualitative research, including interviews and surveys with internal audit, IT and compliance professionals, the study bridges academic theory with practical insight. …

Ensemble Learning Models For Large-Scale Time Series Forecasting In Supply Chain, Minjuan Zhang

Dissertations

Machine learning and AI techniques are transforming supply chain forecasting, driven by the expanding availability of data assets. These advanced methods offer powerful opportunities to optimize management processes, reduce operational costs, and enhance strategic decision-making, which is crucial for enterprise success. However, conventional statistical approaches, such as Autoregressive Integrated Moving Average Models (ARIMA), dynamic regression, and Unobserved Component Models (UCMs)—which have long dominated time series forecasting—often fall short in accuracy and scalability. These traditional models face limitations in batch processing, handling large-scale data, addressing uncertainty-induced disruptions, and synchronizing demand-supply scenarios.

To address these challenges, a novel class of AI-powered ensemble …

Interactive Visualization Workflows For Mitigating Analytical Uncertainty, Kaustav Bhattacharjee

Dissertations

This dissertation takes a process-centric and stakeholder-first perspective for handling analytical uncertainty: the form of uncertainty that confronts data analysts' insight-generation processes in high-consequence decision-making scenarios. The cost of an incorrect decision when data is used for movie recommendations as opposed to when personal data is used to drive insights or when data-driven modeling is used to drive real-time decisions for maintaining the health of a grid are vastly different in terms of consequences. This dissertation looks at analytical uncertainty in two real-world scenarios: i) how sensitive information leakage can be prevented during the open data release process with data …

Acquisition Targeting: Toward Modelling Small Business Acquisition With Machine Learning, Jeremy Chambers

Doctor of Business Administration (DBA)

Small business acquisition suffers from a lack of information transparency, and many business buyers consequently value acquisitions differently. This project uses the case study methodology to analyze Sound Hardware Inc. and its management team to understand its context in-depth and provide a model that calculates an acquisition price in addition to offering business planning. It does this by using machine learning algorithms to reduce the number of engineered variables resulting in a priority list of factors contributing to value. This core process of dimensionality reduction is followed by a sample valuation that uses the results of the dimensionality reduction in …

Promoting And Developing Industrial Organic Clusters In Egypt: Case Study Of Damietta Furniture Cluster, Nermen Abdelmoula

Theses and Dissertations

This study examines the development of industrial clusters in Egypt, with a specific focus on the Damietta Furniture Cluster, an organic industrial cluster known for its rich tradition in furniture craftsmanship. These industrial clusters, which are primarily composed of micro, small, and medium enterprises (MSMEs), are characterized by the geographical concentration of interconnected firms and institutions, play a critical role in fostering economic growth, innovation, and competitiveness, particularly in emerging economies. The research explores the key factors affecting the development of the Damietta Furniture Cluster, identifies the challenges it faces, and provides policy recommendations to enhance its growth and global …

Repurposing The Land Of An East Los Angeles Church: The Discovery Of How Small And Medium Sized Churches Through Affordable Housing Can Combat Homelessness While Revitalizing Its Nonprofit Status, Donald Cook, Donald Ray Cook Ii

Doctor of Ministry Projects and Theses

In order to live, humans need to sleep; therefore, sleep is mandatory, but unfortunately, everyone does not have the option of sleeping inside. Subsequently, many homeless encampments have developed in many countries. The perspective that people have often determines their response to homelessness. One person might view a homeless encampment as a problem that needs to be removed while someone else can view it as an opportunity to serve the least of these. Not only did Adam and Eve experience homelessness when removed from the Garden of Eden, but Mary, Joseph, and Jesus experienced first-hand the rollercoaster of inadequate housing. …

Impact Of Self-Efficacy On Motivation In Recent Business Graduates, Steven James Chapman

JWU Dissertations & Theses

Each year throughout the United States, millions of bachelor’s degrees are conferred to recent graduates, and 17% of those graduates earned a business degree (Hanson, 2024). The problem this study addressed was rooted in the commonly held belief that recent graduates with a bachelor’s degree in business were not prepared with the skill sets needed to be successful and positively impact organizations (Berger, 2023; Molinsky & Pisman, 2019). The purpose of this research was to determine the skills that employers and recent graduates deem as most important for recent graduates with a bachelor’s degree in business to possess in a …

“Baking Inclusion Into Everything”: Internal Communication And Black And Latina Women’S Stories Of Intersectionality, Natalie Martell-Concepcion

Student Theses and Dissertations

Internal communications play a major role in creating diverse and inclusive workplace cultures. This study explores the lived experiences of Black and Latina women who work in internal communications, offering unique insights into how their identities intersect with workplace culture and strategic communication. Through a qualitative approach, six intersectional women, three Black and three Latina, were interviewed to examine how gender, racial and ethnic identities influence their work experiences and contributions. The results indicate that while Black and Latina women are treated differently at work compared to other groups, they use their differences to positively contribute to their companies’ internal …

The Role Of Innovation Hubs In Driving Local Entrepreneurial Behavior: The Case Of Creativa Innovation Hubs In Qena And Aswan, Lamees Koura

Theses and Dissertations

This study investigated the role of innovation hubs in driving innovation and entrepreneurial behavior among local communities, ultimately contributing to the development of better national entrepreneurship ecosystems. The researcher employed a qualitative methodology using a case study approach to conduct an empirical investigation to obtain deeper insights into the innovation hubs phenomenon using the Creativa Innovation Hubs initiative in two governorates in Upper Egypt, Qena and Aswan. Semi-structured in-depth interviews were conducted with twenty individuals between beneficiaries and managers of Creativa innovation hubs. The study demonstrated that government efforts to promote entrepreneurship through the Creativa Innovation Hubs Initiative significantly influence …

Reputation Management: Branding A Higher Education Graduate Program To Increase Visibility, Vanderbilt Artaxerxes Brabson Iv

Student Theses and Dissertations

This capstone project offers a comprehensive training tool for non-communication professionals working in higher education programs. Its main goals are to give users (1) a summary of valuable research on higher education reputation management, branding, and strategic communication, and (2) an online toolkit for non-communication professionals to boost the visibility and impact of their educational initiatives. By providing practical, actionable resources, these tools help higher education professionals effectively handle the challenges of strategic communication management. The toolkit is especially useful because it delivers evidence-based strategies and methods that can be directly applied to improve communication efforts in higher education. It …

Building Bridges An Inclusive Practices Toolkit To Empower Neurodivergent Adults In The Workplace, Gloria Saldana

Student Theses and Dissertations

In this toolkit, designed for managers of neurodivergent employees, we will dig into the complexities of neurodivergence, specifically of Autism Spectrum Disorder (ASD). This toolkit aims to promote inclusivity within the workplace. We need to bridge the gap in improving neurodivergence education by understanding characteristics and communication differences, identifying cues, stigma, and consequences of actions ( e.g., bullying). Prioritizing each person's needs allows neurodivergent individuals and employers to discover natural talents and thrive within a diverse society. Through interactive sessions and practical exercises, managers will learn strategies for clear and concise communication, facilitating smoother collaboration, and initiating changes in the …

Relations Among Academic Program Elements And Students' Sense Of Belonging, Rosemary Ashby

Undergraduate Honors Theses

This thesis studies specific elements of an academic program and their relationship with students’ sense of belonging. To gather data, participants responded to a questionnaire that contained items designed to understand their experience in their major. The quantitative portion asked about the program elements (independent variables) and used the General Belongingness Scale to measure their sense of belonging (dependent variable). This also included questions that had participants report their perception of how each element affected their sense of belonging. The final item was open-ended and asked for their general thoughts on belonging in their program. The findings suggest that the …

How Can Faith Based Nonprofits Acquire And Retain New Donors From Generation Z?, Mariana Combariza

Undergraduate Honors Theses

Faith-based nonprofits, such as World Vision or Compassion International, are aware that their primary donor demographic is aging. As such, they face pressure to engage younger generations who will likely become their future financial supporters in order for their nonprofit work to be sustained. Although multiple qualitative studies have demonstrated the interest and desire that Generation Z has to donate to causes they believe in, further research is needed to understand their donation behavior and how it correlates to nonprofits’ marketing strategies. In this study, we use quantitative and qualitative data from over 243 randomly selected Gen Z college students …

Women’S Empowerment Campaigns In East Asia: Case Study Of Sk-Ii, Huan Yao

Student Theses and Dissertations

Brands are increasingly paying attention to the purchasing power of female consumers. In recent years, many brands have added female elements to their brand stories to promote gender equality in society. This provides more opportunities for brands to express their values. However, while the women's movement in Western countries has been in full swing, feminism in Eastern countries is still being explored. This paper examines the best practices in three East Asian countries - China, Japan, and South Korea - for incorporating women's causes into brand identity and probing the development of women's themes in corporate cultures. The paper aims …

Perceived Environmental Uncertainty Levels Of Ncaa Athletic Directors, Tiffany Brutus

Dissertations, 2020-current

This study explores predictors of perceived environmental uncertainty among college athletic directors (ADs) of National Intercollegiate Athletic Association (NCAA) member institutions amidst the evolving dynamics of the intercollegiate athletics industry. This research specifically focuses on uncertainty associated with environmental forces outlined in the political, economic, sociocultural, technological, environmental, and legal (PESTEL)model, which captures recent industry disruptions such as Name, Image, and Likeness (NIL) legislation, social justice movements, the COVID-19 pandemic, changes in transfer rules, and conference realignments. Using a contingency theory perspective, the central inquiry of this study is how AD individual, departmental, and institutional characteristics relate to ADs' perceptions …