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Full-Text Articles in Business

Hospital Outcomes Based On Physician Versus Non-Physician Leadership, Collins Yazenga Mkandawire Jan 2017

Hospital Outcomes Based On Physician Versus Non-Physician Leadership, Collins Yazenga Mkandawire

Walden Dissertations and Doctoral Studies

Hospital performance metrics are an indicator of leadership performance. However, there is inadequate research on whether physician or nonphysician chief executive officers (CEOs) perform better in the U.S. hospitals. The purpose of this study was to examine which type of leaders is better. Leadership trait, situational leadership, and leadership behavior theories constituted the theoretical foundation. The key research question examined the relationship between a hospital's outcomes, which in this study, included hospital net income, patient experience ratings, and mortality rates, and the type of CEO in that hospital: physician or non-physician. A quantitative, causal comparative design was used to answer …

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Recruitment Strategies For Manufacturers In Northwest Louisiana, Markey W. Pierre Jan 2017

Recruitment Strategies For Manufacturers In Northwest Louisiana, Markey W. Pierre

Walden Dissertations and Doctoral Studies

Acquiring information about successful human resources strategies that help to effectively recruit skilled labor is critical for manufacturers. Manufacturing is the backbone of the United States, yet 6 of 10 skilled labor jobs are unfilled because traditional methods and strategies used by human resource leaders to recruit are inadequate. Guided through the lens of strategic human resource management and using the concepts and views of resource-based theory, the purpose of this multiple case study was to explore strategies that manufacturing human resource professionals use to successfully recruit skilled labor in Northwest Louisiana. The data collection for this case study was …

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Personality Factors That Influence Administrative Assistants' Participation In Continuing Education And Training, Rose Friend Schmitt Jan 2017

Personality Factors That Influence Administrative Assistants' Participation In Continuing Education And Training, Rose Friend Schmitt

Walden Dissertations and Doctoral Studies

Administrative assistants (AAs) provide critical office support for modern businesses, yet many do not participate in the continuing education and training (CE&T) required for rapidly changing technologies and new office procedures. The purpose of this non-experimental quantitative correlational study was to investigate whether a significant predictive relationship exists between AAs' general self-efficacy (GSE), locus of control (LOC), and their participation in CE&T activities. The primary research question examined whether a significant predictive relationship existed among these variables, factoring in generation cohort and education level. Bandura's self-efficacy theory and Rotter's LOC theory provided the theoretical foundations. Volunteer AAs (n = 125) …

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Leadership Adaptation To Changes In Public Funding Of Community Colleges, James Hightower Simpson Jan 2017

Leadership Adaptation To Changes In Public Funding Of Community Colleges, James Hightower Simpson

Walden Dissertations and Doctoral Studies

Although growth in U.S. community colleges has been exponential, a major challenge accompanying that growth has been the source of funding, which has consisted of shifting proportions of tuition, local taxes, and state aid. The shift away from state aid toward fundraising, profit-oriented research, sophisticated financing, and higher tuition presents challenges and unintended consequences. This shift could threaten the community college access mission and contribute to a perception of higher education as a private good rather than a public good. With a framework of academic capitalism and resource dependency theories, the purpose of this basic qualitative interview study with 7 …

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Strategies Needed For Small Business Sustainability: A Case Study Of Thai Restaurants, Vanida Sirilarbanan Jan 2017

Strategies Needed For Small Business Sustainability: A Case Study Of Thai Restaurants, Vanida Sirilarbanan

Walden Dissertations and Doctoral Studies

According to U.S. Small Business Association, the failure rates for small businesses in 2014 were as high as 50% to 80% within the first 5 years of establishment. Failure rates were especially high among restaurant businesses. The purpose of this study was to explore the strategies that small business owners needed to sustain their businesses beyond the first 5 years. Guided by entrepreneurship theory as the conceptual framework, a case study was conducted with semistructured interviews of 3 successful Thai restaurant owners in Salt Lake City, Utah. Member checking and methodological triangulation with field notes, interview data, company websites, customer …

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Hedging Exchange Rate Risks, Godwill George Wanga Jan 2017

Hedging Exchange Rate Risks, Godwill George Wanga

Walden Dissertations and Doctoral Studies

Risks associated with fluctuating exchange rates affect investment cost and investor profitability. Approximately 50% of firms in emerging markets have significant exposure to fluctuating exchange rates. Grounded in principal-agent theory (PAT), the purpose of this case study was to explore hedging strategies to mitigate risks of fluctuating exchange rates. The population comprised a census sampling of 12 bank hedgers (risk managers and controllers) in Dar es Salaam in Tanzania, East Africa. Data collection involved semistructured interviews, casual observations of the work environment, and analysis of reports including risk management, internal control, and compliance policies. Data were analyzed by coding and …

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Strategies To Retain Revenue Management Analysts In The U.S. Airline Industry, Curtis Raynard Williams Jan 2017

Strategies To Retain Revenue Management Analysts In The U.S. Airline Industry, Curtis Raynard Williams

Walden Dissertations and Doctoral Studies

The voluntary turnover of revenue management analysts in the U.S. airline industry is an issue, compelling revenue management leaders to implement retention strategies that successfully reduce employee turnover. The purpose of this qualitative single case study was to explore strategies revenue management leaders used within the last 15 years to retain revenue management analysts. The conceptual framework that grounded this study was Maertz's 8 motivational forces of job attachment and voluntary turnover. The targeted population was comprised of revenue management leaders at an airline in Dallas, Texas who had demonstrated successful strategies to reduce employee turnover. Using criterion-based sampling, 4 …

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Leadership Practices Supporting Retention In Head Start Nonprofit Organizations, Nannette Brown Phillips Jan 2017

Leadership Practices Supporting Retention In Head Start Nonprofit Organizations, Nannette Brown Phillips

Walden Dissertations and Doctoral Studies

Head Start, the largest early childhood organization in the United States, was federally mandated to employ bachelor degreed operational employees, with no additional funds. The purpose of this multiple case study was to explore effective strategies that successful leaders of Head Start Nonprofit Organizations use to retain operational employees. The population of this study included 5 Head Start CEOs/Program Directors in 5 Head Start nonprofit organizations in Alabama who successfully retained operational employees in their organization. Kouzes and Posner's transformational leadership theory provided a conceptual framework for this study. Data were collected via telephone interviews and employee records from the …

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Succession Planning In Family-Owned Businesses, Daisy Chesley Jan 2017

Succession Planning In Family-Owned Businesses, Daisy Chesley

Walden Dissertations and Doctoral Studies

Many family-owned businesses lack strategies regarding succession planning. Succession planning is a company's way of embracing the future. The majority of U.S.-based family-owned businesses do not survive to the second generation, and only 3% of family-owned businesses make it past a third generation. This descriptive case study explored strategies that 4 leaders of a family-owned financial business in the Washington, DC area use to prepare future generations to assume leadership roles in their company. The theory of family systems and the theory of organizational and business development were the conceptual frameworks for this study. In-depth interviews with purposively selected members …

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Succession Planning Strategies In The Air National Guard To Retain Skilled Workers, Daniel Rodarte Jan 2017

Succession Planning Strategies In The Air National Guard To Retain Skilled Workers, Daniel Rodarte

Walden Dissertations and Doctoral Studies

The military faces unprecedented limitation of resources due to fiscal cuts through all branches of service. The purpose of this qualitative case study was to explore succession planning (SP) strategies used by Air National Guard leaders to retain skilled workers. The target population consisted of 5 leaders of the Washington Air National Guard (ANG) with a minimum of 5 years of experience in the ANG. The five tenured candidates were selected given proven leadership performance, ability to influence the organization, and they provided institutional knowledge and corporate insight of SP efforts spanning nearly a century. Additionally, these leaders had direct …

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Midlevel Nonclinical Healthcare Leaders' Awareness Of Leadership Competence, Denise Estelle Wiseman Jan 2017

Midlevel Nonclinical Healthcare Leaders' Awareness Of Leadership Competence, Denise Estelle Wiseman

Walden Dissertations and Doctoral Studies

Effective leadership in healthcare improves the patient experience. Self-awareness drives leadership development, competence, and, in turn, leader effectiveness. The problem addressed by this study was the absence of knowledge regarding how healthcare leaders develop awareness of their leadership strengths and weaknesses: their competence. The purpose of this postintentional phenomenological study was to explore how healthcare leaders develop this awareness. Twelve midlevel nonclinical healthcare leaders from 3 hospitals in the Pacific Northwest region of the United States shared their experiences during semistructured interviews. Participants and their organizations contributed supporting documentation of competence and performance expectations. Following Vagle's postintentional process, data were …

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Sustainment Strategies Small Business Owners Use For More Than 5 Years, Son Thanh Nguyen Jan 2017

Sustainment Strategies Small Business Owners Use For More Than 5 Years, Son Thanh Nguyen

Walden Dissertations and Doctoral Studies

U.S. Small Business Administration reports that small businesses are one of the pillars of the U.S. economy, providing employment, innovation, and productivity. However, these businesses are constantly faced with challenges resulting from limited resources and continuous technological advances. This qualitative multiple-case study was performed to explore the strategies that small business owners (SBOs) in Maryland use to acquire capital to sustain their businesses financially for more than 5 years. The study's framework, the strategic management theory, was applied to determine the most effective approaches for the small businesses. Face-to-face interviews with 6 recruited SBOs were performed. A qualitative thematic analysis …

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Driving Strategies In Performance Excellence, Nathan Lawrence Jan 2017

Driving Strategies In Performance Excellence, Nathan Lawrence

Walden Dissertations and Doctoral Studies

Only a small number of U.S. businesses have implemented the Baldrige Criteria for Performance Excellence to improve their performance. The purpose of this multiple case study was to explore strategies that executive business leaders use to implement the Baldrige Criteria for Performance Excellence. The study population consisted of 6 business executives and 2 organizations in the U.S. state of Texas, all with experience in implementing the Baldrige Criteria for Performance Excellence. The theory of high performance work systems provided the conceptual framework for the study. Data were gathered from interviews and record reviews that were conducted within the organizations. Inductive …

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Correlates Of Project Success In The Nigerian Real Estate Construction Sector, Augustine Ofodile Onyali Jan 2017

Correlates Of Project Success In The Nigerian Real Estate Construction Sector, Augustine Ofodile Onyali

Walden Dissertations and Doctoral Studies

Project managers in the Nigerian real estate construction sector are facing challenges in delivering real estate projects profitably. The purpose of this correlational study was to examine how comprehension, motivation, skills, resources, and communication can predict project success in the real estate construction sector in Nigeria. Understanding these elements was necessary for developing project management strategies aimed at optimizing profitability. The population of the study was project management practitioners in the Nigerian real estate construction sector who are facing challenges in delivering real estate construction projects profitably. The duck alignment theory served as the theoretical framework for the study. Data …

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Servant Leadership: What Makes It An Effective Leadership Model., Janice Poland Tanno Jan 2017

Servant Leadership: What Makes It An Effective Leadership Model., Janice Poland Tanno

Walden Dissertations and Doctoral Studies

Servant leadership (SL), a universal, ethical leadership style, consistently produces high performance and employee engagement. For the last two decades, lack of business ethics in decision making by senior leaders has resulted in many negative outcomes, such as the WorldCom scandal. The purpose of this descriptive phenomenological study was to identify and report the lived experiences of senior leaders in relation to decision making in SL organizations in the southwestern United States. The study's theoretical/conceptual foundations encompassed Maslow's motivation theories, decision theory, spirituality, spiritual intelligence, Cicero's virtue theory of ethics, and Greenleaf's SL. Data collection involved the use of semistructured …

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Nigerian Oil And Gas Industry Content Development Act's Perceived Performance Impact, Olakunle Thomas Ayoola Jan 2017

Nigerian Oil And Gas Industry Content Development Act's Perceived Performance Impact, Olakunle Thomas Ayoola

Walden Dissertations and Doctoral Studies

Petroleum-producing companies in Nigeria were forced to increase spending on Nigerian-sourced materials and services from $8 billion to $13 billion since 2010, due to the Nigerian Oil and Gas Industry Content Development Act. The act was enacted in 2010 to support local firms and improve the companies' performance. However, there is sparse research on how the act affected the companies' performance. This study was an examination of the impact of the act on the companies' performance. Bandura's social cognitive theory was the theoretical framework. The research questions of this descriptive correlational study were used to examine the act's effect on …

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Developing Small And Medium Enterprises In The Nigerian Oil And Gas Sector, Blessing Ejiro Inubiwon Jan 2017

Developing Small And Medium Enterprises In The Nigerian Oil And Gas Sector, Blessing Ejiro Inubiwon

Walden Dissertations and Doctoral Studies

Small and medium enterprises (SMEs) participation in the Nigerian oil and gas industry has remained low despite their importance in income generation, employment, local capacity building, and poverty eradication. The purpose of this multiple case study was to explore the strategies SME owners use to improve profitability in the Nigerian oil and gas industry. The target population consisted of 5 business owners who had successfully managed SMEs in Warri, Delta State, Nigeria for more than 5 years. The resource-based view and Porter's 5 forces of competition served as the conceptual framework for the study. Data collection was through semistructured interviews …

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Understanding Financial Value Of Cloud-Based Business Applications: A Phenomenological Study, Victor Arthur Arthur Jan 2017

Understanding Financial Value Of Cloud-Based Business Applications: A Phenomenological Study, Victor Arthur Arthur

Walden Dissertations and Doctoral Studies

An understanding of opportunities and challenges in cloud computing is needed to better manage technology costs and create financial value. The purposes of this transcendental phenomenological study were to understand the lived experiences of minority business owners who operated business applications in the cloud and to explore how these experiences created financial value for businesses despite security challenges. Historically, minority business owners have experienced high rates of business failures and could benefit from information to help them manage business costs in order to position their businesses to grow and succeed. Modigliani-Miller's theorem on capital structure and Brealey and Young's concept …

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The Managerial Impact On Small Business Global Supply Chain, Silvia Nigh Jan 2017

The Managerial Impact On Small Business Global Supply Chain, Silvia Nigh

Walden Dissertations and Doctoral Studies

In a global economy, companies that are able to engage in international trade may have a competitive advantage over others. Increased globalization is also increasing the demand for effective global supply management practices. Building on Lorenz's chaos theory, this instrumental case study explored the strategies that 4 senior managers from small and medium-sized enterprises in Indianapolis, Indiana used to reduce disruptive vulnerabilities in the supply chain continuum. Review of company documents served as the second data collection method. Rowley's 3-step analysis guided the coding process of the interview data, and the trustworthiness of interpretations was enhanced through methodological triangulation of …

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The Effects Of Process Management On Stakeholder Performance: A Meta-Analysis, Donna Pulliam-Brown Jan 2017

The Effects Of Process Management On Stakeholder Performance: A Meta-Analysis, Donna Pulliam-Brown

Walden Dissertations and Doctoral Studies

In 2012, there were over 500,000 business management degrees conferred at the undergraduate and graduate level; however, the assessment of student performance has not kept pace with the growth of courses offered in both an online and traditional format. One of the objectives of teaching is to ensure that all students regardless of mode of instruction are receiving a quality education. The purpose of this meta-analysis was to measure the efficiency of learning in a business discipline by evaluating final course grades of 1,051 students. Ten traditional and 10 online course grades provided final student outcomes that were used to …

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Relationships Between Job Satisfaction, Supervisor Support, And Profitability Among Quick Service Industry Employees, Joseph Carl Vann Jan 2017

Relationships Between Job Satisfaction, Supervisor Support, And Profitability Among Quick Service Industry Employees, Joseph Carl Vann

Walden Dissertations and Doctoral Studies

Low profit margins threaten the sustainability of quick service restaurants (QSRs). In the United States, low levels of employee job satisfaction and low employee perceptions of supervisor support decrease organizational profitability by as much as $151 million annually, depending on the size and type of organization. Guided by the 2-factor theory of motivation, the purpose of this correlational study was to examine the relationship between employee job satisfaction, employee perceptions of supervisor support, and organizational profitability. A convenience sample of employees from 86 QSR franchise locations in Houston, Texas completed the Job Satisfaction and Perceived Supervisor Support surveys. Multiple linear …

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The Relationship Between Nurse Manager Leadership Style And The Enculturation Of Shared Governance, Anna Elizabeth Keane Jan 2017

The Relationship Between Nurse Manager Leadership Style And The Enculturation Of Shared Governance, Anna Elizabeth Keane

Walden Dissertations and Doctoral Studies

Shared governance, a participative model of governance, implemented by healthcare organizations for more than 30 years has been associated with empowerment, job satisfaction, and retention of registered nurses. Recent studies document a lack of participation in shared governance by registered nurses; the reason for the change is unknown. The nurse managers' role in this change is unknown. The purpose of this non-experimental, cross-sectional survey design study was to test Bass' theory of transformational leadership that examines the relationship between the leadership style of the manager and the enculturation of shared governance in acute care hospitals in the United States. A …

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Humanitarian Aid Workers' Perceptions Of Stress Management Services, Annette Hearns Jan 2017

Humanitarian Aid Workers' Perceptions Of Stress Management Services, Annette Hearns

Walden Dissertations and Doctoral Studies

Humanitarian aid workers live and work in harsh circumstances far from loved ones and support mechanisms. The problem is that international aid must continue to work effectively despite stress levels. The purpose of this phenomenological study was to understand how aid workers perceive their work-related stressors, examine their subsequent experiences of in-house stress management services, and describe the factors that influence aid workers' decisions to access in-house stress management services. The conservation of resources theory was used to understand aid workers experience of stress. A purposive sampling technique was used to identify 12 aid workers with a minimum of 5 …

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Utilizing Corporate Governance In Strategy Formulation And Execution, Oladayo Ojo Jan 2017

Utilizing Corporate Governance In Strategy Formulation And Execution, Oladayo Ojo

Walden Dissertations and Doctoral Studies

Ineffective corporate governance is a leading cause of financial crises. Ineffectual corporate governance is mainly due to the lack of prudential and efficient supervision, which is symptomatic of board composition and the selection criteria of board members. The purpose of this single case study was to explore the strategies that banking leaders used to identify board selection criteria that ensures effective governance. The sample consisted of 4 business leaders at a bank located in California that remained profitable and did not have losses during the recent recession. The conceptual framework used for the study was agency theory. The data sources …

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Corporate Social Responsibility Factors In Market Share And Financial Performance Improvement, Belinda Mclaughlin Jan 2017

Corporate Social Responsibility Factors In Market Share And Financial Performance Improvement, Belinda Mclaughlin

Walden Dissertations and Doctoral Studies

Some corporate leaders lack knowledge of CSR strategies to improve corporate financial performance. Businesses increase their profit margins when the business leaders integrate social and environmental management into core business processes. Grounded in stakeholder theory, this multicase study involved an exploration of corporate social responsibility factors that contributory to improving market share and financial performance. One-on-one interviews took place, and corporate leaders of 3 Native American owned companies that have implemented successful CSR strategies to improve market share and financial performance within the Midwestern area of the United States, including Kansas, Missouri, and Oklahoma. Data triangulation involved the use of …

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Relationships Between Critical Business Performance Variables And Solo Criminal Law Practitioners Success, Renee Norris-Jones Jan 2017

Relationships Between Critical Business Performance Variables And Solo Criminal Law Practitioners Success, Renee Norris-Jones

Walden Dissertations and Doctoral Studies

Growing numbers of America's 1,281,432 active licensed attorneys open their own law firms due to strained employment opportunities. With 50% of small businesses failing within 5 years, and solo law offices accounting for 75% of attorneys in private practice, there is a need for preparing solo criminal law practitioners for business success. Some solo criminal law practitioners do not understand the critical business performance variables that impact small business success. The total population for this quantitative correlational study included solo criminal law practitioners from the Philadelphia Bar Association Legal Directory and Pennsylvania Association of Criminal Defense Lawyers members. Barney's resource-based …

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Determinants Of Continuance Intention And Word Of Mouth For Hotel Branded Mobile App Users., Liza Cobos Jan 2017

Determinants Of Continuance Intention And Word Of Mouth For Hotel Branded Mobile App Users., Liza Cobos

Electronic Theses and Dissertations

This study examined the cognitive and affective factors that influence users' post-adoption behavioral intention. Specifically, based on the Expectation Confirmation Model (ECM) (Bhattacherjee, 2001b) the impact of cognitive factors (i.e., perceived usefulness, confirmation of expectations, mobility, personalization and responsiveness) and affective factors (i.e., satisfaction, perceived enjoyment) on hotel branded mobile applications (apps) users' continuance intention and WOM were examined. Hospitality firms invest considerable resources on technology solutions that are aimed at improving the consumer experience. However, for investments to be profitable firms must ensure that technology solutions are continuously used and ensure post-adoptive behaviors such as continuance intention and WOM. …

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Relationship Between Project Managers’ Age, Years Of Project Experience, And Project Success, Luli Hoxha Jan 2017

Relationship Between Project Managers’ Age, Years Of Project Experience, And Project Success, Luli Hoxha

Walden Dissertations and Doctoral Studies

Project failures are costly to businesses and are increasingly present in the news. In many industries, projects have a 40% failure rate, and 90% of venture capital projects fail even to start. Project managers play a key role in delivering successful projects. The purpose of this correlational study was to examine the relationship between project manager’s age and years of project experience and project success. The population of this study consisted of 108 active or former project managers working in Albania or Kosovo who were LinkedIn members. The study was not grounded in a named theory; rather, based on the …

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Emotional Intelligence In Leadership And Project Success Within Virtual Teams, Betsy Ferronato Jan 2017

Emotional Intelligence In Leadership And Project Success Within Virtual Teams, Betsy Ferronato

Walden Dissertations and Doctoral Studies

Previous literature has focused on the traits of various leadership styles. Due to the lack of research on leadership styles, the focus of this study was to identify which emotional intelligence characteristics of a leader are significant to the success of virtual team projects. Supported by emotional intelligence and transformational leadership theories, the research questions addressed (a) whether, among virtual teams, a relationship exists between overall emotional intelligence scores and the success of virtual project teams, and (b) to what extent virtual team leaders' abilities to express and use their emotions predict the success of virtual team projects. The target …

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Pancho's Racket And The Long Road To Professional Tennis, Gregory I. Ruth Jan 2017

Pancho's Racket And The Long Road To Professional Tennis, Gregory I. Ruth

Dissertations

Historians have written little on sports in the United States compared to other topics. They have had even less to say about tennis than other popular sports in large part because the original research necessary to complete a full treatment of the history of the game appeared too daunting to undertake. By contrast, this study has made use of over a dozen arcHIVal collections around the country, many of which researchers have never used before, to tell the story of how tennis went from an amateur sport closely guarded by economic elitists and cultural purists to a professional sport thoroughly …

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