Open Access. Powered by Scholars. Published by Universities.®

Business Commons™

Open Access. Powered by Scholars. Published by Universities.®

Walden University

Discipline
Keyword
Publication Year
Publication
Publication Type
File Type

Articles 811 - 840 of 3035

Full-Text Articles in Business

Understanding Successful Strategies Human Service First-Level Managers Utilize When Addressing Workplace Incivility, Mary Elizabeth Barlow Jan 2021

Understanding Successful Strategies Human Service First-Level Managers Utilize When Addressing Workplace Incivility, Mary Elizabeth Barlow

Walden Dissertations and Doctoral Studies

The social problem of workplace incivility is a well-researched issue that impacts employees, work groups, and organizations across the nation. The purpose of this study was to understand how first-level human service managers describe employee turnover in relation to workplace incivility and what first-level human service managers view as successful strategies they have used to address workplace incivility. The theoretical framework utilized for this study was incivility spiral theory, as described by Andersson and Pearson. The purpose of this generic qualitative study was to gain an understanding of successful strategies that first-level human service managers utilize when addressing workplace incivility …

Go to article

Nonprofit Strategies For Alternative Revenue Generation And Sustainability, Aretha Lepearl Day Jan 2021

Nonprofit Strategies For Alternative Revenue Generation And Sustainability, Aretha Lepearl Day

Walden Dissertations and Doctoral Studies

AbstractIn the post-2008 Great Recession era of a highly volatile global business environment of increased competitiveness, diminishing predictable revenues, and depleting philanthropy, many nonprofit leaders struggle to sustain their organizations. Volatility is important to nonprofit leaders because such fluctuations create unpredictability, which threatens their organizations' financial stability for short-term survivability and long-term sustainability. Grounded in Elkington's triple bottom line conceptual framework, the purpose of this qualitative single case study was to explore nonprofit leaders' strategies for short-term survivability and long-term sustainability. The participants comprised 3 senior leaders in a nonprofit located in the mid-Atlantic region of the United States who …

Go to article

Haitian Informal Entrepreneurs' Ability And Motivation To Formalize Their Microbusinesses, Samanthessa Ramona Jacob Jan 2021

Haitian Informal Entrepreneurs' Ability And Motivation To Formalize Their Microbusinesses, Samanthessa Ramona Jacob

Walden Dissertations and Doctoral Studies

Microbusiness owners or informal entrepreneurs in developing countries make up 40 to 60% of the informal economy. With a steady increase in unemployment in rural areas of developing countries, individuals live under poverty levels and start microbusinesses as a mean to survive. The purpose of this qualitative study was to explore the factors that contribute to Haitian informal entrepreneurs' ability and motivation to transition into the formal sector. A narrative inquiry approach was used for this study to bring in-depth meaning to the experiences of informal entrepreneurs in Haiti. For this study, 18 individual interviews of Haitian or Haitian descendant …

Go to article

Relationship Between Intrinsic Job Satisfaction, Extrinsic Job Satisfaction, And Employee Turnover Intentions, Taran Pawan Bhagwandeen Jan 2021

Relationship Between Intrinsic Job Satisfaction, Extrinsic Job Satisfaction, And Employee Turnover Intentions, Taran Pawan Bhagwandeen

Walden Dissertations and Doctoral Studies

Employee turnover can cost business owners up to 200% of an employee’s annual salary to recruit, hire, and train a replacement in the insurance industry. Understanding employee intent to leave is vital for insurance leaders to help reduce turnover. The purpose of this quantitative correlational study was to examine the relationship between intrinsic job satisfaction, extrinsic job satisfaction, and employee turnover intentions of casualty insurance professionals in the southeast region of the United States. The study was grounded in Herzberg’s 2-factor theory. Data were collected from 83 participants using an online survey with questions from the Minnesota Satisfaction Questionnaire and …

Go to article

Hotel Managers’ Motivational Strategies For Enhancing Employees’ Performance, Nickea Katherine Harris Jan 2021

Hotel Managers’ Motivational Strategies For Enhancing Employees’ Performance, Nickea Katherine Harris

Walden Dissertations and Doctoral Studies

More than 87% of United States hotel employees are not engaged. Hotel general managers who struggle to engage employees are at risk of damaging organizational effectiveness. Grounded in Maslow’s hierarchy of needs, the purpose of this qualitative multiple case study was to explore the strategies general managers of full-service hotels used for enhancing employees’ performance. The participants consisted of general managers from 3 full-service hotels in Hawaii who have successfully developed and deployed strategies to enhance employees’ performance. Data were collected from semistructured interviews, company websites, advertisements, and observations. Yin’s 5-stage analysis was used to analyze the data, and 3 …

Go to article

Strategies To Sustain Business Operations During Continuous Environmental Change, Alfred Tembo Jan 2021

Strategies To Sustain Business Operations During Continuous Environmental Change, Alfred Tembo

Walden Dissertations and Doctoral Studies

Failure to change and adapt to changing conditions can result in organizational stagnation, leading to imminent business extinction. Business leaders in parastatal companies who fail to adapt to changing conditions may be unable to sustain business operations resulting in business failure. Grounded in McKinsey’s 7S framework, the purpose of this qualitative multiple case study was to explore strategies business leaders in parastatal companies use to adapt to continuous environmental change to sustain their business operations. Participants were 4 Zambian business leaders who successfully implemented strategies to adapt to continuous environmental change and had evidence of sustainable business operations through their …

Go to article

Financial Impact Of Social Responsibility On Publicly Traded Insurers, Alaina Josette Winman Jan 2021

Financial Impact Of Social Responsibility On Publicly Traded Insurers, Alaina Josette Winman

Walden Dissertations and Doctoral Studies

Despite significant annual spending on corporate social responsibility (CSR) initiatives, automobile insurance company stakeholders are not aware if there is a relationship between CSR spending and earnings per share (EPS). Leaders of publicly traded automobile insurance companies will benefit from understanding if CSR affects EPS and value creation so they can plan CSR spending and stakeholder management strategies. Grounded in the theoretical framework of stakeholder management theory and signaling theory, the purpose of this quantitative ex-post facto study was to determine if there was a relationship between charitable donations, community development spending, environmental spending, and EPS. Data were collected from …

Go to article

Family-Owned Restaurant Owners' Strategies For Business Sustainability, Vickie Eileen Matson Jan 2021

Family-Owned Restaurant Owners' Strategies For Business Sustainability, Vickie Eileen Matson

Walden Dissertations and Doctoral Studies

AbstractRestaurants are competitive, high-risk enterprises and have high failure rates. In this environment, family-owned restaurant business owners need operational strategies to sustain their businesses. Grounded in the balanced scorecard theory, the purpose of this qualitative multiple case study was to explore the operational strategies used by family-owned restaurant owners to sustain their businesses beyond five years. Five family-owned restaurant business owners from South Texas who successfully implemented sound operational strategies participated in the study. Data were collected from semistructured interviews and company documents, including training manuals, financial reports, business licenses, permits, press releases, and fictitious business name statements. Thematic analysis …

Go to article

The Relationship Between Capital Structure Practices And Financial Distress In West Africa, Kofi Opoku-Asante Jan 2021

The Relationship Between Capital Structure Practices And Financial Distress In West Africa, Kofi Opoku-Asante

Walden Dissertations and Doctoral Studies

Many scholars have concluded that the relationship between capital structure in a business and its financial health is not clearly defined. When making decisions, managers may lack understanding of the relationship between the capital structure practice and financial distress. The purpose of this study was to test the relationship between capital structure practice and financial distress in West African companies. The capital irrelevance theory, pecking order theory, and the trade-off theory guided the research question to ascertain the relationship between capital structure practice and financial distress. The study design was a quantitative correlational design. The population was all public nonfinancial …

Go to article

How Saudi Small Business Managers Increase Retail Electronic Commerce Sales, Ghasan Abdulaziz Almoamen Jan 2021

How Saudi Small Business Managers Increase Retail Electronic Commerce Sales, Ghasan Abdulaziz Almoamen

Walden Dissertations and Doctoral Studies

AbstractSaudi policymakers developed short-and long-term plans supporting the electronic commerce of small and medium-sized enterprises (SME) to increase sales. Saudi SME managers who do not take advantage of these plans to increase sales may lose profits. Grounded in Rogers’s diffusion of innovations theory, the purpose of this qualitative multiple case study was to explore strategies SME business managers use to increase retail electronic commerce sales. The participants comprised 5 Saudi SME managers from 5 different local retail companies who effectively used strategies to increase retail electronic commerce sales. Data were collected through semistructured audio-visual interviews, company websites, and financial documents. …

Go to article

Strategies Used To Transition From Manual To Computerized Accounting In Small Businesses, Yonwanda Bullock Jan 2021

Strategies Used To Transition From Manual To Computerized Accounting In Small Businesses, Yonwanda Bullock

Walden Dissertations and Doctoral Studies

Small business owners with unsuccessful strategies of implementing computerized accounting systems may face a negative impact with their business sustainability and their business financial performance. Small businesses support the majority of the workforce in the United States, but 50% of small businesses fail within five years, and only 30% may survive long term. The beauty salon owners selected, successfully implemented a computerized accounting system to overcome the challenges of financial loss. Grounded in Davis’s technology acceptance theory, the purpose of this qualitative multiple case study was to investigate strategies small business beauty salon owners in Baltimore used to adopt computerized …

Go to article

Consumers Perspectives On Using Biometric Technology With Mobile Banking, Rodney Alston Clark Jan 2021

Consumers Perspectives On Using Biometric Technology With Mobile Banking, Rodney Alston Clark

Walden Dissertations and Doctoral Studies

The need for applying biometric technology in mobile banking is increasing due to emerging security issues, and many banks’ chief executive officers have integrated biometric solutions into their mobile application protocols to address these evolving security risks. This quantitative study was performed to evaluate how the opinions and beliefs of banking customers in the Mid-Atlantic region of the United States might influence their adoption of mobile banking applications that included biometric technology. The research question was designed to explore how performance expectancy (PE), effort expectancy (EE), social influence (SI), facilitating conditions (FC), perceived credibility (PC), and task-technology fit (TTF) affected …

Go to article

Succession Success In Family Business In Ghana, Ghinwa Ghamloush Jan 2021

Succession Success In Family Business In Ghana, Ghinwa Ghamloush

Walden Dissertations and Doctoral Studies

Some FOB leaders lack effective strategies to successfully transition a family-owned business (FOB) from one generation to another. Seventy percent of family-owned businesses (FOB) fail to transition from the first generation to the second generation. Guided by the theory of planned behavior as the conceptual framework, the purpose of this qualitative multiple case study was to explore the business strategies that three FOB leaders used to achieve a successful transition of a FOB from one generation to another. This study included three FOB leaders in Ghana who successfully sustained their business operations after leadership succession. Data were collected through semistructured …

Go to article

Sustainability Strategies For Small Business Organizations, Tajudeen O. Olatunji Jan 2021

Sustainability Strategies For Small Business Organizations, Tajudeen O. Olatunji

Walden Dissertations and Doctoral Studies

Small and medium-sized enterprises (SMEs) are essential to every nation’s economic growth, including the United States, but more than 67% of SMEs fail within the first 10 years. When SMEs implement long term business sustainability strategies, they continue to generate business and remain profitable, enabling SMEs to remain viable and contribute to local community employment opportunities. Using entrepreneurship theory as the conceptual framework, the purpose of this multiple case study was to explore strategies used by 3 SME owners in the northeastern region of the United States to sustain their businesses beyond 10 years. Data were collected using semistructured interviews …

Go to article

Relationship Between Emotional Intelligence, Sales, Social Responsibility, Interpersonal Relationship, And Empathy, Lykesha D. Shelton Jan 2021

Relationship Between Emotional Intelligence, Sales, Social Responsibility, Interpersonal Relationship, And Empathy, Lykesha D. Shelton

Walden Dissertations and Doctoral Studies

AbstractResearch over the past 25 years has shown a relationship between emotional intelligence, job performance, and sales. However, limited research exists relating to job-specific studies from a nonmanagerial perspective and focused on emotional intelligence and sales during the customer’s buying and selling interaction. The focus and purpose of this quantitative cross-sectional study was to determine if there was a statistically significant relationship between emotional intelligence and mortgage loan originators sales performance. The conceptual framework for this study incorporated Bar-On’s social emotional intelligence model. The sample consisted of 18 mortgage loan originators who worked with the retail banking sector throughout the …

Go to article

Survival Strategies For Information Technology Startups Beyond 5 Years, Matthew Singer Jan 2021

Survival Strategies For Information Technology Startups Beyond 5 Years, Matthew Singer

Walden Dissertations and Doctoral Studies

AbstractEntrepreneurship is a leading avenue for job creation in the United States. The lack of access to necessary resources negatively impacts nascent IT-based entrepreneurs’ ability to sustain their business beyond 5 years of beginning operations. Grounded in stakeholder theory, the purpose of this qualitative multiple case study was to explore strategies founders of IT-based entrepreneurial ventures use to survive in business for more than 5 years. The participants comprised 4 entrepreneurial IT founders in San Francisco who effectively used strategies to survive beyond 5 years. Data were collected through semistructured interviews and a review of company documents. Yin’s 5-phase process …

Go to article

Strategies For Improving Performance Management In Small And Medium Enterprises, Joseph Winingar Jan 2021

Strategies For Improving Performance Management In Small And Medium Enterprises, Joseph Winingar

Walden Dissertations and Doctoral Studies

Ineffective performance management in small and medium enterprises (SMEs) can inhibit organizational growth. SME leaders understand that a lack of organizational growth can lead to business failure. The purpose of this qualitative multiple case study, guided by the leader-member exchange theory, was to explore strategies SME leaders used to support performance management to promote organizational growth. The participants included 7 leaders of SMEs with at least 3 years of leadership experience of successfully using performance management strategies to promote SME organizational growth in Washington, DC. These leaders participated in semi structured individual interviews that were conducted virtually. Qualitative thematic analysis …

Go to article

Exploring The Need For Sustainable Reform Of Local Government To Build Administrative Capacity In Jamaica, Mario Antonio Perez Woode Jan 2021

Exploring The Need For Sustainable Reform Of Local Government To Build Administrative Capacity In Jamaica, Mario Antonio Perez Woode

Walden Dissertations and Doctoral Studies

The lack of labor and financial resources in local Jamaican governments’ corporation negatively impacts senior management government officials’ sustainability efforts. Grounded in Buchanan’s and Tullock’s public choice theory, the purpose of this qualitative phenomenological study was to explore the lived experiences and perceptions of 20 randomly selected Jamaican senior management government officials from two local government corporations concerning the financial and human resource capacity issues. Data were collected using semistructured interviews, government documents, and public and government legislative data. The data were analyzed using the Smith and Osborn interpretative phenomenological analysis, and the Moustakas modified van Kaam 7-step analysis method. …

Go to article

Employee Resignation: Strategies To Retain Tacit Knowledge, Danny G. Dolphin Jr Jan 2021

Employee Resignation: Strategies To Retain Tacit Knowledge, Danny G. Dolphin Jr

Walden Dissertations and Doctoral Studies

Globalization has increased the turnover of skilled employees who resign without transferring their tacit knowledge, which makes up 85% of organizational knowledge. Insurance agency owner-managers who fail to transfer knowledge from employees who resign negatively impact their firm financially due to repetitive efforts, the loss of time and resources, and organizational failure. Grounded in complexity leadership theory, the purpose of this qualitative multiple case study was to explore the strategies insurance agency owner-managers use to retain tacit knowledge from employees who resign. The participants comprised six insurance agency owner-managers in Southern Connecticut who successfully used strategies to retain tacit knowledge …

Go to article

Leadership Styles For Creating Shared Value In Small And Medium-Sized Enterprises, Joshua Oisedebame Ilevbare Jan 2021

Leadership Styles For Creating Shared Value In Small And Medium-Sized Enterprises, Joshua Oisedebame Ilevbare

Walden Dissertations and Doctoral Studies

Lack of alignment between leadership style and strategy contributes to the failure of many small and medium-sized enterprise (SME) leaders to realize their potential for creating shared value (CSV). Aligning leadership styles with CSV strategies improves the ability of Nigerian SME leaders to create economic and social value for all stakeholders of their enterprise. Using four contingency theories of leadership as a conceptual framework, the purpose of this multiple case study was to explore strategies SME leaders use for aligning leadership style and business strategy for CSV. The participants comprised 11 owners or senior managers from four SMEs in the …

Go to article

Key Strategies For Small Business Information Technology Consulting With Sustainability Beyond 5 Years, Christopher Lassiter Jan 2021

Key Strategies For Small Business Information Technology Consulting With Sustainability Beyond 5 Years, Christopher Lassiter

Walden Dissertations and Doctoral Studies

AbstractSmall business information technology consulting owners lack strategies to sustain their businesses beyond 5 years financially. Small business owners are concerned with sustaining their businesses, as their livelihood and employees are at stake. Grounded in Porter’s five forces theory, the resource-based view model, and Hax and Wilde’s delta model, the purpose of this qualitative multiple case study was to explore strategies small business information technology (IT) consulting owners used to achieve financial sustainability beyond 5 years. Data were collected by semistructured interviews from 5 small business information technology consulting owners. Performance and financial success documents augmented the data collection of …

Go to article

Leadership Strategies And Retention In Government Agencies, Desiree Nicole Andrus Jan 2021

Leadership Strategies And Retention In Government Agencies, Desiree Nicole Andrus

Walden Dissertations and Doctoral Studies

AbstractLow retention creates a loss of talent, and an unstable workforce harms employee performance and productivity, significantly decreasing internal proficiency. Grounded in the transformational leadership theory, the purpose of this single case study was to explore strategies government leaders use to enhance employee retention. The participants consisted of four supervisory government employees in a single agency in Washington D.C. Data were collected through semistructured interviews and follow-up member checking, direct observations, and a review of organizational documents. Data were analyzed using thematic analysis; four themes emerged: idiosyncratic employee engagement, specific relational transmissions, promotion of diversity, and stimulating psychological incentives. A …

Go to article

Strategies Worker-Owned Cooperatives Use To Remain Profitable During Economic Downturns, Termaine Davis Jan 2021

Strategies Worker-Owned Cooperatives Use To Remain Profitable During Economic Downturns, Termaine Davis

Walden Dissertations and Doctoral Studies

New managers of worker-owned cooperatives who fail to adapt to changing conditions can threaten the organization’s viability. Some new managers of worker-owned cooperatives may lack the strategies they need to maintain consistent employment levels during economic downturns. Grounded in the expected utility theory, the purpose of this qualitative multiple case study was to explore the strategies used by managers of worker-owned cooperatives to maintain consistent employment levels during sustained periods of low revenue. Participants comprised seven managers of worker-owned cooperatives with a minimum of 5 years’ experience in the Midwest of the United States managing cooperatives during sustained periods of …

Go to article

Training Strategies For Increasing Employee Job Satisfaction And Retention In The Hospitality Industry, Felix Ledoux Djeumo Sandjong Jan 2021

Training Strategies For Increasing Employee Job Satisfaction And Retention In The Hospitality Industry, Felix Ledoux Djeumo Sandjong

Walden Dissertations and Doctoral Studies

AbstractHigh voluntary employee turnover remains one of the most critical issues managers are striving to resolve. A lack of strategies to reduce high voluntary employee turnover by hospitality managers leads to low employee retention and loss. Grounded in McClelland’s needs theory, the purpose of this multiple case study was to explore strategies hospitality small business leaders use to implement effective training programs leading to an acceptable level of employee retention. The participants were five hospitality small business leaders in the Washington, DC area who directed their companies’ training programs and increased employee retention through implementing effective training programs. Data were …

Go to article

Strategies To Mitigate The Level Of Inherent Risk In Retail Loan Portfolios, Henrich Y. Edimo Jan 2021

Strategies To Mitigate The Level Of Inherent Risk In Retail Loan Portfolios, Henrich Y. Edimo

Walden Dissertations and Doctoral Studies

Despite regulatory requirements and technological advancements, bank managers face inherent risk in their retail loan portfolios. Bank managers who do not address and mitigate inherent risk in their retail loan portfolios are at a disadvantage to better know their customers, use technology, and enhance credit analytics. Grounded in the enterprise risk management framework, the purpose of this qualitative multiple case study was to explore strategies bank managers used to mitigate the level of inherent risk in their retail loan portfolios. Data were collected from semistructured interviews and document reviews. Participants comprised eight bank managers at four companies who implemented successful …

Go to article

Leadership Styles For Creating Shared Value In Small And Medium-Sized Enterprises, Joshua Oisedebame Ilevbare Jan 2021

Leadership Styles For Creating Shared Value In Small And Medium-Sized Enterprises, Joshua Oisedebame Ilevbare

Walden Dissertations and Doctoral Studies

Lack of alignment between leadership style and strategy contributes to the failure of many small and medium-sized enterprise (SME) leaders to realize their potential for creating shared value (CSV). Aligning leadership styles with CSV strategies improves the ability of Nigerian SME leaders to create economic and social value for all stakeholders of their enterprise. Using four contingency theories of leadership as a conceptual framework, the purpose of this multiple case study was to explore strategies SME leaders use for aligning leadership style and business strategy for CSV. The participants comprised 11 owners or senior managers from four SMEs in the …

Go to article

Funding Strategies For Small Business Sustainability, Ayokunle O. Iyanda Jan 2021

Funding Strategies For Small Business Sustainability, Ayokunle O. Iyanda

Walden Dissertations and Doctoral Studies

About 50% of small businesses fail within the first five years of operation, lacking access to capital being a contributing factor. The high failure rate is of great concern to the business owners; their livelihood and employees are jeopardized. Through the pecking order theory lens, the purpose of this qualitative multiple case study was to explore strategies small business owners use to access capital to sustain the business past the first five years. Eight small business owners who successfully operated for more than five years in Georgia and Illinois participated in the semistructured interviews. Through thematic data analysis, four themes …

Go to article

Strategies Nonprofit Organization Leaders Use To Increase Human And Financial Resources, Karen Linyard Jan 2021

Strategies Nonprofit Organization Leaders Use To Increase Human And Financial Resources, Karen Linyard

Walden Dissertations and Doctoral Studies

Some nonprofit organization leaders have limited access to the resources needed to manage the organization's day-to-day needs. Nonprofit leaders without effective strategies to increase human and financial resources may lack the resources to address the mission, sustain, and effectively grow as a successful organization. Grounded in the stakeholder theory, the purpose of this qualitative single case study was to explore the strategies leaders of a nonprofit organization used to increase human and financial resources needed to sustain and effectively grow as a successful organization to address their mission. The participants comprised three leaders from one nonprofit organization in the southern …

Go to article

Strategies For Catalyzing Clinicians’ Support Of Telemedicine Programs In Rural Communities, Jonathan Liwag Jan 2021

Strategies For Catalyzing Clinicians’ Support Of Telemedicine Programs In Rural Communities, Jonathan Liwag

Walden Dissertations and Doctoral Studies

Clinicians’ failure to accept contemporary technology has been a critical barrier to telemedicine program adoption. Staff technical challenges and resistance to change can affect technology return on investment, which concerns telemedicine program leaders. Grounded in Davis’s technology acceptance model, the purpose of this qualitative, descriptive single case study was to explore strategies used by program leaders in the Marianas Islands who successfully gained clinicians’ acceptance of contemporary technology. The participants were 5 program leaders recommended by their institution because of their leadership role and telemedicine technologies experience. Data were collected from 4 face-to-face and 1 audio teleconference interview with the …

Go to article

Green Supply Chain Management For Competitive Advantage, Jamila Nasser Malti Jan 2021

Green Supply Chain Management For Competitive Advantage, Jamila Nasser Malti

Walden Dissertations and Doctoral Studies

Some industrial company leaders fail to implement green supply chain management (GSCM) as a viable strategy to increase organizational profitability. Business owners who fail to implement green supply chain management practices are at a competitive disadvantage. Grounded in the corporate sustainability model, the purpose of this qualitative, single-case study was to explore GSCM strategies that supply chain managers need to improve organizational competitive advantage. The participants comprised four enterprise leaders and four supply chain operation employees with a minimum of 5 years’ experience each and the responsibility for daily GSCM operations at a Lebanese manufacturing company. Data were collected using …

Go to article

First Prev Next Last