Business Commons^™

Effective Business Survival Strategies Among Women-Owned Small And Medium Enterprises After A Natural Disaster, Clorinda Valentina Sanders

Walden Dissertations and Doctoral Studies

Women business owners (WBOs) who experience natural disasters face significant challenges, such as disruption of business operations, damage, or detriment to infrastructure, decreased revenue, and low customer confidence. WBOs are concerned with business continuity and the social and economic impact of natural disasters in their communities. Grounded in the resource-based view and marketing entrepreneurship theories, the purpose of this qualitative multiple case study was to explore strategies WBOs of small and medium enterprises (SMEs) use to survive a natural disaster. The participants were four women SME owners in northeast Florida who implemented strategies to maintain business continuity during and after …

Professional Staffing Small Business Strategies For Reducing Voluntary Employee, Gwendolyn L. Johnson

Walden Dissertations and Doctoral Studies

Some small business owners need help reducing voluntary employee turnover, often putting the business at risk for performance failure. Grounded in Herzberg’s two-factor theory, the purpose of this qualitative single case study was to explore strategies professional staffing small business owners used to decrease voluntary employee turnover. The participants were five professional staffing small business leaders in the Washington, D.C., area with successful strategies to retain talented employees. Data were collected through semistructured interviews and analyzed using Yin’s five-step process. Three themes emerged: (a) employee recognition, (b) communication, and (c) advancement and training. A key recommendation for small business owners …

Sustainability Strategies For Nonprofit Organizations, Ramchand Francisco

Walden Dissertations and Doctoral Studies

Nonprofit leaders face the challenges of ensuring their organizations are financially healthy while navigating economic and organizational issues that require strategies to support program growth with limited financial resources. Grounded in Markowitz’s modern portfolio theory, the purpose of this qualitative single case study was to explore strategies nonprofit leaders used to support program growth and sustainability with limited financial resources. The study participants were three leaders of a nonprofit organization in the northwest region of the United States who had expertise related to the focus of the research. Data were collected through semistructured interviews, analyses of the client organization’s internal …

Small And Medium-Sized Enterprise Beauty Salon Employer Strategies Used To Improve Employee Retention, Angela Lynette Loyd

Walden Dissertations and Doctoral Studies

Retention strategies are important to beauty salon leaders as they directly affect retaining a reliable workforce. Grounded in self-determination theory, the purpose of this generic qualitative case study was to explore retention strategies used by some SME beauty salon leaders in the United States to improve employee retention. The participants were five SME beauty salon leaders who retained at least two employees for 2 consecutive years. Data were collected using semistructured interviews and company documents. The four themes from the thematic analysis were leadership, psychological needs satisfaction, motivation, and engagement. A key recommendation is to have SME beauty salon leaders …

Strategies Hotel Leaders Use To Improve Employee Engagement, O'Neil Orlando Dacres

Walden Dissertations and Doctoral Studies

Employee engagement is a significant factor that drives performance and productivity in many organizations. Hotel leaders are typically concerned with the negative impact of disengaged employees, which reduces profitability. Grounded in Herzberg’s two-factor theory, the purpose of this qualitative multiple-case study was to explore strategies hotel leaders use to improve employee engagement. The participants were five hotel leaders in Jamaica who have successfully implemented strategies to improve employee engagement. Data were collected from semistructured interviews and a review of organizational documents. Data were analyzed using thematic analysis, and five themes emerged: staff engagement, communication, rewards and recognition, employee training and …

Strategies Used By Small Traditional Retail Business Owners For Sustainability, Linda Ogbah Faas

Walden Dissertations and Doctoral Studies

Small businesses fail at an alarming rate, negatively affecting job creation because small business owners create a major portion of jobs in the United States. In March of 2020, 274,000 businesses failed in the United States, resulting in 76,000 lost jobs. Owners of small traditional retail stores are significantly challenged to avoid financial failure. Grounded in Schumpeter’s entrepreneurship theory, the purpose of this qualitative multiple-case study was to explore strategies owners of small traditional retail stores used to survive beyond the first 5 years of operations. Participants included five owners of small traditional retail stores in Missouri whose businesses survived …

Professional Staffing Small Business Strategies For Reducing Voluntary Employee, Gwendolyn L. Johnson

Walden Dissertations and Doctoral Studies

Some small business owners need help reducing voluntary employee turnover, often putting the business at risk for performance failure. Grounded in Herzberg’s two-factor theory, the purpose of this qualitative single case study was to explore strategies professional staffing small business owners used to decrease voluntary employee turnover. The participants were five professional staffing small business leaders in the Washington, D.C., area with successful strategies to retain talented employees. Data were collected through semistructured interviews and analyzed using Yin’s five-step process. Three themes emerged: (a) employee recognition, (b) communication, and (c) advancement and training. A key recommendation for small business owners …

Sustainability Strategies For Nonprofit Organizations, Ramchand Francisco

Walden Dissertations and Doctoral Studies

Nonprofit leaders face the challenges of ensuring their organizations are financially healthy while navigating economic and organizational issues that require strategies to support program growth with limited financial resources. Grounded in Markowitz’s modern portfolio theory, the purpose of this qualitative single case study was to explore strategies nonprofit leaders used to support program growth and sustainability with limited financial resources. The study participants were three leaders of a nonprofit organization in the northwest region of the United States who had expertise related to the focus of the research. Data were collected through semistructured interviews, analyses of the client organization’s internal …

Emergency Department Operational Strategies, Joyce W. Davis

Walden Dissertations and Doctoral Studies

AbstractEmergency Department Operational Strategies by Joyce W. Davis MBA/MHA, Pfeiffer University, 2011 BS, North Carolina A&T State University, 1980

Doctoral Study Submitted in Partial Fulfillment of the Requirements for the Degree of Doctor of Business Administration

Walden University December 2022

Implementation Strategies For Organizational Change Initiatives, Laura Massie

Walden Dissertations and Doctoral Studies

Change initiatives within the higher education industry often fail because leaders are not successful in implementing change strategies. Higher education leaders who lack successful implementation strategies decrease employee productivity and increase educational costs for students. Grounded in Kotter’s (1995) eight-step model of change, the purpose of this qualitative multiple case study was to explore strategies senior-level executives in higher education use to implement organizational change initiatives. The participants were four leaders of two higher education organizations in West Virginia who successfully implemented change initiatives in finance operations. Data were collected from virtual semistructured interviews and organization documents. Yin’s 5 step …

Enterprise Resource Planning Implementation Strategies In Small- And Medium-Sized Manufacturing Enterprises, Tatianna Gilliam

Walden Dissertations and Doctoral Studies

The difficulty SME leaders of manufacturing firms experience in the executing of enterprise resource planning (ERP) systems threatens the longevity of innovative change within firms seeking to adopt ERP systems. Grounded in the diffusion of innovation theory, the purpose of this multiple case study was to examine critical success factors used to successfully implement ERP systems. The participants were four ERP business leaders of small to medium size manufacturing firms based on the east and west coasts of the United States. Data were collected using semistructured online interviews and a review of company documents. Through thematic analysis, five themes were …

The Short Business Life Span Among Entrepreneurs In Aba, Southeastern Nigeria, Uche Kalu

Walden Dissertations and Doctoral Studies

Southeastern Nigeria is known for high entrepreneurial activity. However, there is an observable high small business mortality in one of the major commercial cities, which many scholars argue could be connected to insufficient entrepreneurial development. The purpose of this qualitative transcendental phenomenological study was to explore the phenomenon of insufficient entrepreneurial development and short business life span among small and medium scale businesses in a major city of Southeastern Nigeria. Scholars have stated five years or less as the average lifespan of a small or medium scale business enterprise in Southeastern Nigeria. This study was based on the theories of …

Strategies Human Resource And Line Managers Use To Reduce Workplace Bullying, Gregory James Brown

Walden Dissertations and Doctoral Studies

Workplace bullying is a growing problem that costs companies billions of dollars each year. Human resource leaders who do not employ strategies to reduce workplace bullying may experience poor organizational performance and high turnover rates. Grounded in the organizational culture workplace bullying model, the purpose of this multiple case study was to explore strategies human resource and line managers (HRLM) use to reduce workplace bullying. Participants were five HRLM who managed programs that successfully reduced workplace bullying in Michigan. Data were collected from semistructured interviews and a review of archival documents. Yin’s five-phase analytic cycle was used to guide the …

Relationship Between Perceived Quality Of Student Learning Experience, Perceived Quality Of Mentoring, And Student Satisfaction, George Edwin Thorpe

Walden Dissertations and Doctoral Studies

Entrepreneurship education (EEd) is essential to addressing youth unemployment, which reached 30% in Nigeria in 2018. Understanding the role of learning experience and mentoring is vital for EEd leaders to enhance student satisfaction from self-employment after graduation. Grounded in the direct performance-satisfaction link model of the expectancy disconfirmation theory of customer satisfaction and Kram’s mentor role theory, the purpose of the quantitative correlation study was to examine whether the perceived quality of learning experience and mentoring predicted student satisfaction in EEd institutions. The participants were 47 students of two EEd institutions in Lagos who had completed at least 50% of …

Employee Training Strategies For New Technology Implementation In Small Business, Eddy Varela

Walden Dissertations and Doctoral Studies

Failure to implement new technology creates a barrier to success for small businesses. Small business owners must create competitive advantages by implementing new technology as there is a need to maintain an advantage when competing in the local market economy. Grounded in the human capital theory, the purpose of this qualitative multiple case study was to explore the employee training strategies small business owners use to implement new technology. The participants were five small business owners in Central Florida who used employee training strategies to implement new technologies Data were collected using (a) semistructured interviews, (b) member checking interviews, (c) …

University Student Descriptions Of Their Financial Knowledge Of Student Loan Debt, Dr. Loraine Edwards Griffiths

Walden Dissertations and Doctoral Studies

University students and university personnel are important contributors to the economy of the United States regarding excessive student loan debt. As such, a lack of financial literacy is a significant problem. The purpose of this single descriptive qualitative case study was to describe the experiences of certain individual university students about their financial knowledge of their student loan debt. Bandura's social learning theory and Maslow's hierarchy of needs theory was used to analyze the results of this study. The research questions asked how university students describe their experiences regarding student loan debt and their financial acuity, and how do university …

Strategies To Retain Call Center Employees, Michele Boston

Walden Dissertations and Doctoral Studies

Call center executives who lack effective strategies to retain employees face a disruption in service, employee performance and productivity, as well as an increase in operational expenses. Ineffective retention strategies can negatively impact call centers by increasing cost, decreasing talent quality and loss of the customer experience. Grounded in Herzberg’s motivator-hygiene theory, the purpose of this multiple case study was to explore employee retention strategies that call center executives use to maintain employees within their organizations. Data were collected from semistructured interviews, company documents, and physical artifacts. The interview participants comprised five call center executives, managers, or team leaders in …

Strategies To Overcome Constraints For Small Business Sustainability, Jaquane Mawyne Jones

Walden Dissertations and Doctoral Studies

More than 20% of small businesses that started in March 2018 failed within a year. Small business owners would benefit from strategies to identify and mitigate constraints from inception for business survival because business failure rates are higher among small businesses less than five years old. Grounded in the theory of constraints, the purpose of this qualitative multiple case study was to explore strategies small business owners use to sustain beyond the one year of operation. The participants included six small business owners in Georgia who successfully sustained their business beyond five years. Data were collected using semistructured interviews and …

Entrepreneurial Strategies To Mitigate The High Failure Rates Of Small Retail Businesses, James A. Latour

Walden Dissertations and Doctoral Studies

The high rate of business failures within the first 5 years negatively affects half of startup business owners. Small retail business owners who fail to develop innovative entrepreneurial strategies experience high failure rates within the first 5 years of operation. Grounded in self-determination theory, the purpose of this qualitative multiple case study was to explore entrepreneurial strategies small retail business owners use to support long-term sustainability. Participants were five small retail business owners from Southern Illinois who successfully used entrepreneurial strategies to reduce high failure rates. Data were collected from semistructured interviews and internal documents relevant to reducing high failure …

College Deansʼ Perceptions Of How Their Leadership Styles Affect Graduation Rates, John Johnston

Walden Dissertations and Doctoral Studies

The problem was that in 2016 the U.S. graduation rate of undergraduate students in for-profit higher learning institutions was only 23%, compared to 59% for public institutions and 66% for private nonprofit institutions. The purpose of this comparative case study was to explore for-profit and nonprofit college deansʼ perceptions of their leadership styles and how their leadership style affects graduation rates. Thus, the focus of the research question was determining college deansʼ perceptions of their leadership style and how their leadership style affects graduation rates. The basis of the conceptual framework was the full range leadership model. The sample required …

Strategies Information Technology Managers Use To Motivate Remote Employees, Jennifer Leonard

Walden Dissertations and Doctoral Studies

Some managers are experiencing challenges keeping remote workers motivated. Managers are concerned with motivating remote employees to ensure production levels are met or exceeded. Grounded in Vroom’s expectancy theory, the purpose of this qualitative multiple case study was to explore strategies information technology (IT) managers from five organizations in the Southeastern United States used to motivate remote employees. Data were collected from semistructured interviews with 5 business leaders, company website information, and other documentation provided by the IT leader. Data analysis involved recognizing frequent phenomena and coding meaningful and common themes, phrases, or key words. Four themes were evident: transformation …

The Relationship Between Transformational, Transactional, And Passive-Avoidant Leadership Styles And Small Business Sustainability, Ahmed Sedky

Walden Dissertations and Doctoral Studies

Since 2010, more than 50% of the small businesses have failed to sustain profitable operations past the first year in business. Lack of sustainability is important to small business managers because it can lead to business closure. Grounded in the full range leadership theory, the purpose of this quantitative correlational study was to investigate the relationship between transformational, transactional, and passive-avoidant leadership styles, and small business sustainability. Survey data from 128 U.S. small business construction managers were analyzed using multiple linear regression. The results indicated no statistically significant relationship. A key recommendation is for small business managers to adopt transformational …

Diversifying Funding Streams For A Nonprofit Behavioral Health Organization, Danielle Hurt

Walden Dissertations and Doctoral Studies

Business sustainability is essential for any nonprofit organization. Revenue diversification can play a key role in business sustainability. In this case study, the revenue diversification practices and challenges of an international, behavioral health, nonprofit organization based out of the western United States were examined. The organization provides training, support, and resources in an experiential modality of behavioral health treatment for clients worldwide. Data collection processes consisted of a review of current revenue diversification literature, semistructured interviews with three senior-level leaders in the organization, and a review of select organizational documents. The Baldrige Excellence Framework for Healthcare provided a proven framework …

A Phenomenological Exploration Of The Leadership Development Experiences Of Black Women, Oresha Sharlene Greenidge Foster

Walden Dissertations and Doctoral Studies

The leadership pathway for Black women has unique challenges and obstacles due to the double jeopardy of their race and gender. The lack of critical empirical work on the leadership development of Black women has left a gap in the understanding of how racial and gendered identities influence their development as successful leaders. This research was conducted to examine how Black women developed as leaders and how they made meaning of their leadership development experiences. A qualitative transcendental phenomenological study was conducted framed by concepts of intersectionality and gendered racism to produce a comprehensive description of the phenomenon of the …

Strategies To Resolve Toxic Leadership Styles Which Impede Employee Innovation, Lilly Abdulrohman Mohamed

Walden Dissertations and Doctoral Studies

Toxic leaders micromanage, threaten, and discourage employees from sharing their ideas,causing a decline in innovation. Export-based company executives need to understand how to resolve toxic leadership to enhance their companies’ performance. Grounded in the transformational leadership theory, the purpose of this multiple case study was to explore strategies export-based company leaders use to resolve toxic leadership styles. The participants were four senior and frontline leaders from export-based companies in Ethiopia. Data were collected from semistructured interviews and document reviews and were analyzed with thematic data analysis. Four themes emerged: open and transparent communication, sustained counseling and training, teamwork and joint …

Family-Owned Restaurant Owners' Strategies For Business Sustainability, Vickie Eileen Matson

Walden Dissertations and Doctoral Studies

AbstractRestaurants are competitive, high-risk enterprises and have high failure rates. In this environment, family-owned restaurant business owners need operational strategies to sustain their businesses. Grounded in the balanced scorecard theory, the purpose of this qualitative multiple case study was to explore the operational strategies used by family-owned restaurant owners to sustain their businesses beyond five years. Five family-owned restaurant business owners from South Texas who successfully implemented sound operational strategies participated in the study. Data were collected from semistructured interviews and company documents, including training manuals, financial reports, business licenses, permits, press releases, and fictitious business name statements. Thematic analysis …

Expatriate-Teacher Turnover In The International School Industry Of China, Richard Ik Ihejieto

Walden Dissertations and Doctoral Studies

Expatriate-teacher turnover disrupts the social and academic lives of students in the international school industry of China. The human resource budgets of these schools are unsustainable and expatriate-teacher turnover significantly affects globalization and international businesses. The rate of expatriate-teacher turnover in the international school industry of China, which results in financial losses and creates anxiety for the students, necessitated an examination of expatriate-teacher turnover in the international school industry of China. This qualitative descriptive phenomenological study of expatriate-teacher turnover in the international school industry of China, was framed by the concepts of the internationalized schools in China and teacher turnover …

Strategies To Improve Millennial Employees’ Engagement Within The Hospitality Industry, Duane Stephens

Walden Dissertations and Doctoral Studies

In the United States, engagement levels of the multigenerational workforce are negatively affecting the overall business value. Employee engagement is important to hospitality industry leaders as an indicator of job performance, turnover, employee intentions, and organizational commitment. Grounded in Kahn’s employee engagement theory, the purpose of this qualitative multiple case study was to explore effective strategies used by leaders in the hospitality industry to improve Millennial employee engagement. The participants were 5 hotel leaders in Virginia who successfully engaged their Millennial workforce. Data were collected from semistructured interviews, company documents, and note-taking. Data were analyzed using Yin’s 5-step data analysis, …

Strategies To Retain Skilled Assistant Project Managers In Construction Industries, Anastasia Persad

Walden Dissertations and Doctoral Studies

Approximately 160,000 assistant project managers in the construction industry willingly left the U.S. labor workforce in 2018. The cost of replacing an employee could amount up to 200% of the departing employee's annual salary for construction companies. Grounded in Herzberg's two-factor theory, the purpose of this qualitative multiple case study was to investigate effective organizational strategies business leaders used to retain skilled assistant project managers. Six participants were senior project managers from construction companies in Manhattan, New York, with more than 10 years of experience in the commercial construction industry. Data came from semistructured interviews and a review of company …

Multidimensional Strategies To Mitigate Counterfeiting, Tan Vu

Walden Dissertations and Doctoral Studies

Counterfeiting causes substantial negative impacts on intellectual property and opportunity costs to businesses worldwide. Anticounterfeiting department executives who lack multidimensional anticounterfeiting strategies to mitigate fakes may incur substantial financial loss and intellectual property theft. Grounded in the systems theory, the purpose of this qualitative single case study was to explore the strategies that anticounterfeiting department managers use to mitigate counterfeiting. The participants comprised 4 anticounterfeiting representatives of a consumer products company in a metropolitan area of Georgia who successfully devised and implemented anticounterfeiting strategies. Data were collected from semistructured interviews and the firm's online resources. Thematic analysis was used to …