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Articles 1 - 30 of 342
Full-Text Articles in Business
Examining Nigerian Banking Governance, Leadership Style, And Performance During The Financial Crisis, Adeola O. Agbato Dr, Kevin J. Davies Dr
Examining Nigerian Banking Governance, Leadership Style, And Performance During The Financial Crisis, Adeola O. Agbato Dr, Kevin J. Davies Dr
Walden Faculty and Staff Publications
The 2008–2009 global financial crisis of financial systems negatively affected about 30% of Nigerian banks, leading to profitability issues. The profitability issues led to operational challenges, downsizing, and liquidation of some banks. The purpose of this correlational study was to examine the relationship between corporate governance structure, perception of leadership style, and bank performance. This study was grounded in agency theory and used survey and archival data. Survey data were collected from 11 participants employed by commercial banks located in Nigeria, using the Multifaceted Leadership Questionnaire. Corporate governance and bank performance data were collected from annual bank reports. The model …
Small Enterprise Strategies In An Unstable Public Environment, Daryl Green, Thomas Kohntopp
Small Enterprise Strategies In An Unstable Public Environment, Daryl Green, Thomas Kohntopp
Walden Faculty and Staff Publications
Many small business owners in the United States dream about getting a large contract with the federal government, feeling that their lives would be easier if they did. Ironically, there have been numerous occasions where small businesses have gone out of business after being overwhelmed by a government contract. This case study addresses how small businesses can improve their survival and success rate in the public sector with a strategic approach to their operations. It begins by discussing the preparation that goes into federal contracting by small businesses. Case examples of four American companies involved in contracting with the Department …
Knowledge Management And Innovation On Firm Performance Of United States Ship Repair, Cynthia Jane Young
Knowledge Management And Innovation On Firm Performance Of United States Ship Repair, Cynthia Jane Young
2010-2016 Archived Posters
Labor forces continue to decrease in the United States. If the ship repair industry’s leadership does not incorporate knowledge sharing and innovation into business practices, knowledge will be lost resulting in decreasing performance. This was a study to determine if there was a correlation between knowledge management, innovation, and firm performance. Knowledge was found as more influential than innovation in predicting firm performance.
Work-Life Balance Programs To Improve Employee Performance, George Sheppard
Work-Life Balance Programs To Improve Employee Performance, George Sheppard
Walden Dissertations and Doctoral Studies
Although work-life balance programs in the United States have become increasingly popular through the years, there is still a need to understand the contributions of these programs on employee performance. The purpose of this case study was to explore the work-life balance programs that nonprofit school leaders utilize to improve employee performance at a charter school organization. The job demands-resources model formed the conceptual framework for this study. Data were collected through semistructured interviews from a purposeful sample of 10 managers and 10 non-managerial employees working at a charter school organization in Harlem, New York. Data collection also included organizational …
Relationship Building And Unethical Behavior In The Hospitality Industry, Sharron Lee Koch
Relationship Building And Unethical Behavior In The Hospitality Industry, Sharron Lee Koch
Walden Dissertations and Doctoral Studies
Relationship building is a fundamental component to develop successful businesses, although corrupt purchasing executives pay bribes in excess of $1.5 trillion dollars annually. The participants for this case study consisted of 10 national sales managers who have successfully implemented strategies to train suppliers in relationship building in a hotel in Greensville, South Carolina. The resource dependence theory grounded the study. The purpose of this single case study was to explore strategies a hotel owner in Greenville, South Carolina used to train managers on relationship building. Collection of data included 8 semi-structured telephone interviews and 2 video interviews that were audio …
Exploring The Financial Management Skills Of Independent Rock Bands, Mary A. Hobson
Exploring The Financial Management Skills Of Independent Rock Bands, Mary A. Hobson
Walden Dissertations and Doctoral Studies
In the post-Napster era of disruptive innovations, independent artists are managing more nonmusical roles and more revenue streams to remain competitive and earn a living wage from their music. The purpose of this single case study was to explore the financial management strategies that one independent rock band needed to understand music royalties. Disruptive innovation was the conceptual framework used to guide the study. The sample was comprised of 4 members of an independent rock band based in Northeast Ohio. The selected band met the criteria for the study as members who earned revenue from copyrighted works, merchandise, and CD …
Public Sector Leaders' Strategies To Improve Employee Retention, Michael D. Izard-Carroll
Public Sector Leaders' Strategies To Improve Employee Retention, Michael D. Izard-Carroll
Walden Dissertations and Doctoral Studies
The U.S. Department of Labor and Statistics consistently reports significant employee turnover in the public sector, including the federal, state, and local levels. High turnover results in compromised public goods and services provided to a community. The widespread nature of the problem and the scarcity of literature focusing on employee retention strategies in the public sector merited this case study. Public sector leaders from Western New York who had implemented employee retention strategies in a public organization comprised the population for the study. Cost-benefit theory, human capital theory, and social capital theory provided the conceptual context for developing and executing …
Exploring Customers' Perceptions Of Third Party Maintenance, Repair, And Operating Programs, Reginald E. Peterson
Exploring Customers' Perceptions Of Third Party Maintenance, Repair, And Operating Programs, Reginald E. Peterson
Walden Dissertations and Doctoral Studies
A survey of 25 industrial manufacturing organizations in the U. S. indicated that 70% of respondents experienced dissatisfaction with their outsourcing programs due to unfulfilled expectations, which caused negative continuance intentions. The purpose of this descriptive case study was to explore the experiences of customers who currently use 3PMRO outsourcing programs to determine what factors affect satisfaction levels in the Southern United States. The conceptual framework for this study was the expectancy disconfirmation paradigm, which connects consumer satisfaction level to the fulfillment of consumer expectations. Data were collected from interviews of 22 procurement professionals of maintenance, repair, and operating supplies; …
Relationship Between Destructive Leadership Behaviors And Employee Turnover, Craig Michael Hyson
Relationship Between Destructive Leadership Behaviors And Employee Turnover, Craig Michael Hyson
Walden Dissertations and Doctoral Studies
The loss of 6 million U.S. manufacturing jobs since 2000 has severely affected communities that have lost a vital source of employment. Voluntary employee turnover has compounded the problem. The purpose of this correlational study was to examine the relationship between employee turnover and destructive leadership behaviors of managers in small and medium enterprise (SME) manufacturing businesses in Warren County, New Jersey. The constructive-destructive leadership model formed the theoretical framework for the study. A random sample of 96 SME manufacturing firm employees completed the destructive leadership scale (DLS), multifactor leadership questionnaire (MLQ), and the turnover intention scale (TIS-6) via an …
Effects Of An Integrated Electronic Health Record On An Academic Medical Center, Kenneth E. Koppenhaver Ii
Effects Of An Integrated Electronic Health Record On An Academic Medical Center, Kenneth E. Koppenhaver Ii
Walden Dissertations and Doctoral Studies
The debate about healthcare reform revolves around a triple aim of improving the health of populations, improving the patient experience, and reducing the cost of care. A major tool discussed in this debate has been the adoption of electronic health record (EHR) systems to record and guide care delivery. Due to low adoption rates and limited examples of success, the problem was a lack of understanding by healthcare organizations of how the EHR fundamentally changes an organization through the interactions of people, processes, and technology over time. The purpose of this case study was to explore the people, processes, and …
Knowledge Management And Innovation On Firm Performance Of United States Ship Repair, Cynthia Jane Young
Knowledge Management And Innovation On Firm Performance Of United States Ship Repair, Cynthia Jane Young
Walden Dissertations and Doctoral Studies
With the decreasing labor forces throughout the United States, if leadership of the ship repair industry does not incorporate knowledge sharing and innovation into their daily business practices, knowledge will be lost during employee departures and turnover of teams from project-to-project, resulting in decreasing firm performance within their organizations. This was a correlation study to determine if there was a correlation between knowledge management, innovation, and firm performance. Data were collected from 69 CEO/Presidents, Human Resource personnel, or members in leadership positions of the Virginia Ship Repair Association in the mid-Atlantic region of the United States. The theoretical framework for …
Hotel Managers’ Motivational Strategies For Enhancing Employee Performance, Vanessa Lizzette Barbosa-Mccoy
Hotel Managers’ Motivational Strategies For Enhancing Employee Performance, Vanessa Lizzette Barbosa-Mccoy
2010-2016 Archived Posters
This multiple case study using census sampling was to explore motivational strategies three hotel general managers used for enhancing employee performance in South Florida. The findings revealed that recognition and guest satisfaction unveiled a positive effect on employee performances and community engagement gave employees reasons to perform well.
The Effect Of Workspace Layout On Individual Perceptions Of Creativity Across Generational Cohorts, Leslie Estelle Barrett
The Effect Of Workspace Layout On Individual Perceptions Of Creativity Across Generational Cohorts, Leslie Estelle Barrett
Walden Dissertations and Doctoral Studies
Organizations strategically design the physical work environment to enhance employees' creativity. Understanding the impact of workspace layout on individual perceptions of creativity across generational cohorts can be vital to sustaining organizational competitiveness. Researchers have theorized that workspace layout affects employees' perceptions of creativity; however, few studies have looked at the effect of generational cohort on this relationship. A quantitative study was conducted to examine the effect of workspace layout on individual perceptions of creativity across generational cohorts. A sample of 162 participants completed an online demographics questionnaire as well as aKEYS, a modified version of the KEYS to Creativity and …
Strategies For Accessing Credit By Small And Medium Enterprises, Henry Jefferson Ogoi
Strategies For Accessing Credit By Small And Medium Enterprises, Henry Jefferson Ogoi
Walden Dissertations and Doctoral Studies
Small and medium enterprise (SME) business owners play a significant role in the Kenyan economy as they account for approximately 78% of total employment and 57% of the new jobs created. The purpose of this qualitative multiple case study was to explore what strategies some Kenyan SME business owners used within the past 5 years to access credit to improve company profitability and growth. The target population consisted of 4 SME owners of businesses located in Kakamega Town, Kenya, who have had access to credit within the past 5 years. The conceptual framework for this study was the social capital …
The First 4 Years: A Small Business Sustainability Study, Iris Ann Cooper
The First 4 Years: A Small Business Sustainability Study, Iris Ann Cooper
Walden Dissertations and Doctoral Studies
Small businesses create most of the new jobs in the world, yet more than half fail before the 5th year. Small businesses contribute to the economy by originating new products and services, yet they often lack the strategies to overcome the challenges of the beginning years. When businesses fail, the community wanes from unemployment, poverty, crime, and other social dilemmas. The purpose of this single case study was to explore small business strategies for sustainability beyond Year 4, specifically in a single independent operating Ohio restaurant owner with less than 500 employees. The conceptual framework was Schumpeter's theory of the …
Food Policy: Urban Farming As A Supplemental Food Source, Bessie Didomenica, Mark Gordon
Food Policy: Urban Farming As A Supplemental Food Source, Bessie Didomenica, Mark Gordon
Journal of Sustainable Social Change
Food policy has a unique role for public, nonprofit, private, and academic stakeholders. Growing food in the city is a challenge worldwide. Food systems can be destroyed by external (weather extremes) and internal (zoning regulations) forces. This study explores urban farms as a secondary food source and their common themes across four sectors. A Northeastern U.S. city was the case study to examine how it implemented its formal urban agriculture program. The positive social change implications of urban farms include greater food visibility and food access in low-income areas and more consumer awareness about growing fresh food. This study contributes …
A Cross-Regional Comparison Of Fabricated Metals' Manufacturing Sector Resiliency, Linda Ann Holt
A Cross-Regional Comparison Of Fabricated Metals' Manufacturing Sector Resiliency, Linda Ann Holt
2010-2016 Archived Posters
Fabricated metals manufacturing employment in the U.S. declined after the 2008 recession. Within a complex adaptive systems framework, this study compared job loss patters and workforce composition for two geographic regions. Statistically significant differences in post-recession recovery patterns and workforce demographics pointed to targeted economic incentive developments for regional manufacturing sectors.
Evolution Of Physician-Centric Business Models Under The Patient Protection And Affordable Care Act, Tanya Nix, Lynn Szostek
Evolution Of Physician-Centric Business Models Under The Patient Protection And Affordable Care Act, Tanya Nix, Lynn Szostek
International Journal of Applied Management and Technology
For decades, the cost of medical care in the United States has increased exponentially. United States citizens spend twice as much as their European counterparts on medical care. Congress enacted the Patient Protection and Affordable Care Act (PPACA) to ensure affordable healthcare to the citizens of the United States. PPACA legislation is creating a new paradigm in healthcare delivery and provider business models. The purpose of this case study was to explore physicians’ perspectives regarding physician-centric business models evolving under the requirements of the PPACA legislation. Data were gathered through semistructured interviews and questionnaires with a purposive sample of 75 …
E-Government Initiatives Case Study: New Models For Success, Douglass P. Smith
E-Government Initiatives Case Study: New Models For Success, Douglass P. Smith
International Journal of Applied Management and Technology
This case study examines the efforts of a mid-tier, cabinet-level state agency to transform its constituency services to be more effective using information technology. The agency, based in a rural Midwestern state, faced increased scrutiny to raise accuracy, lower wait times, decrease expenditures, increase constituency satisfaction, and expand services to the state. To meet these challenges, the agency conducted a series of meetings to determine best possible opportunities for change and decided that technology solutions, which supported their business vision of the future, would be the foundation for that change. Redesigning core organizational processes—using several technologies such as e-commerce, content …
Exploring Critical Success Factors For Sustainable Togolese-Owned Small Businesses In The United States, Folly Somado Hemazro
Exploring Critical Success Factors For Sustainable Togolese-Owned Small Businesses In The United States, Folly Somado Hemazro
Walden Dissertations and Doctoral Studies
In the United States, although foreign-born individuals are more than twice as likely to start new ventures, immigrant-owned businesses often fail within the first 5 years. The purpose of this single case study was to explore the strategies that U.S.-based Togolese small business owners who were engaged in entrepreneurial activities in Togo. The Schumpeterian entrepreneurship theory underpinned the study and served as a theoretical reference. Interview data were collected from 20 successful Togolese small business owners who resided in the Washington D.C. metropolitan area, who were engaged in entrepreneurial activities in Togo, and who had been in business for more …
A Case Study Exploration Of Blue-Collar Worker Retirement Plan Investment Decisions, Mark Griffin, Steven Tippins
A Case Study Exploration Of Blue-Collar Worker Retirement Plan Investment Decisions, Mark Griffin, Steven Tippins
International Journal of Applied Management and Technology
The finances of blue-collar workers were the most acutely impacted as these workers lost their jobs during the Great Recession of 2007 through 2009. The literature revealed a minimal understanding of how blue-collar workers allocated funds for their retirement, and what their investments might be when they invested. To address this problem, the current qualitative study addressed (a) how blue-collar workers chose to invest or not invest for retirement and (b) how blue-collar workers diversified their portfolio if they chose to invest. Theoretical foundations of the study were based on regret theory and prospect theory. A nonrandom purposeful sample of …
Understanding Strategic Planning: Why Nonprofit Organizations Struggle In The Current Era Of Privatization, Trunnis Goggins
Understanding Strategic Planning: Why Nonprofit Organizations Struggle In The Current Era Of Privatization, Trunnis Goggins
Walden Dissertations and Doctoral Studies
Several studies suggest that nonprofit organizations that compete with for-profit organizations to deliver public services struggle to obtain mission clarity and face resistance by staff and volunteers when implementing traditional for-profit business planning procedures. The purpose of this study was to extend the Austrian theory of entrepreneurism and Bourdieu's social practice theory to identify particular procedural functions during the strategic planning process that played a role in the struggle of nonprofit organizations to obtain mission clarity. This study focused on nonprofit organizations that delivered residential services to disabled individuals in the state of Indiana. Data collected included 15 face-to-face interviews …
Servant Leaders' Use Of High Performance Work Practices And Corporate Social Performance, Michelle Kathleen Fitzgerald Preiksaitis
Servant Leaders' Use Of High Performance Work Practices And Corporate Social Performance, Michelle Kathleen Fitzgerald Preiksaitis
Walden Dissertations and Doctoral Studies
Business researchers have shown that servant leaders empower, provide long-term vision, and serve their workers and followers better than do nonservant leaders. High performance work practices (HPWPs) and corporate social performance (CSP) can enhance employee and firm productivity. However, when overused or poorly managed, HPWPs and CSP can lead to the business problems of employee disengagement, overload, or anxiety. Scholars noted a gap in human resource management research regarding whether leadership styles affect HPWPs and CSP use. This study examined the relationship between leadership style and the use of HPWPs and CSP, by using a quantitative, nonexperimental design. U.S. business …
Mutuality, Inter Organizational Cultural Understanding, And The Efficacy Of Humanitarian Response, Elizabeth Anne Yeomans
Mutuality, Inter Organizational Cultural Understanding, And The Efficacy Of Humanitarian Response, Elizabeth Anne Yeomans
Walden Dissertations and Doctoral Studies
Organizations responding to humanitarian crises often have different organizational cultures and observational lenses, presenting barriers to collaborative efforts at the outset of a crisis. The inherently chaotic nature of these crises exacerbates this problem, slowing the speed of response and the degree of efficacy of the response effort. Researchers have examined these organizational differences but have not defined barriers to mutuality and possible ways to overcome those barriers presenting a gap in knowledge. The purpose of this study was to fill this gap by offering areas to focus on to improve cultural awareness between disparate organizations. The central research question …
Strategies For Implementing A Successful Enterprise Resource Planning System, Wanda A. Swanier
Strategies For Implementing A Successful Enterprise Resource Planning System, Wanda A. Swanier
Walden Dissertations and Doctoral Studies
The U.S. Department of Defense executives consider enterprise resource planning systems as a critical technology because of increasingly global operations and audit compliance pressures, which may affect organizational performance and overall success. The estimated cost to implement enterprise resources systems to avoid failure and meet budget cost across the Department of Defense services and agencies has ranged from $530 million to $2.4 billion. Guided by the general systems theory, the purpose of this single-case study was to explore enterprise resource planning strategies developed and implemented by United States Marine Corps military leaders. Data collection consisted of a review of organizational …
Sustaining Dental Practices Longer Than 5 Years, David Gagner
Sustaining Dental Practices Longer Than 5 Years, David Gagner
Walden Dissertations and Doctoral Studies
Dentists graduate dental school ready to practice dentistry, but 85% do not feel prepared by the dental school to open and manage the operations of a general dental practice. General systems theory grounded this multisite case study. The research provides information on 3 solo practitioner dental practices that sustained beyond 5 years in the Washington, DC suburbs. At each operating practice, the dentist who owned the practice and 1 employee that also worked at the practice during the first 5 years were interviewed. The dentist provided marketing documents used during the first 5 years of the practice operations. Data triangulation …
Environmental Leadership: Exploring Environmental Dissonance Involving Natural Resource Consumption And Ecosystem Degradation, Thomas L. Tochterman
Environmental Leadership: Exploring Environmental Dissonance Involving Natural Resource Consumption And Ecosystem Degradation, Thomas L. Tochterman
Walden Dissertations and Doctoral Studies
As the corporate world, communities, and individuals become more globalized and demands on natural resources increase, a new emphasis on environmental leadership including a new pragmatic environmental ethos is needed to meet certain basic human needs of future generations. The research problem addressed in this study was the lack of knowledge concerning how environmental cognitive dissonance influences consumption practices related to inefficient resource utilization and ecosystem degradation. The purpose of this study was to provide an understanding of the breadth and depth of environmental cognitive dissonance among visitors to the Kruger National Park in South Africa. The research questions addressed …
Baby Boomers Retiring: Strategies For Small Businesses Retaining Explicit And Tacit Knowledge, Anethra Adeline Facione
Baby Boomers Retiring: Strategies For Small Businesses Retaining Explicit And Tacit Knowledge, Anethra Adeline Facione
Walden Dissertations and Doctoral Studies
More than 35% of the U.S. workforce is composed of Baby Boomers who are eligible to retire within the next 5 years. Despite the potential loss of critical expertise, a gap in knowledge retention exists in small consulting businesses. The purpose of this case study was to explore effective strategies for retaining the tacit and explicit knowledge of retiring employees, to avoid operational knowledge drain. Exploration ensued through semistructured interviews at 2 small consulting businesses in the Washington, DC metropolitan area that are adept at innovatively retaining requisite knowledge. The conceptual frameworks of Bass' transformational leadership and Nonaka's knowledge creation …
The Relationship Between Cultural Intelligence And Work Outcomes Of Expatriates In China, Barbara Joanna Diemer
The Relationship Between Cultural Intelligence And Work Outcomes Of Expatriates In China, Barbara Joanna Diemer
Walden Dissertations and Doctoral Studies
International assignment failures cost an organization roughly 3 to 4 times an expatriate's annual salary with the most expatriate failures cited for work assignments in China. Previous scholarly research identified cultural intelligence (CQ) as being influential to expatriate work outcomes. The purpose of this correlational study was to examine the relationships among a subset of CQ predictor variables and work outcome related dependent variables. Quantitative analysis regarding the relationship between CQ and work outcomes for U.S. nationals working in China does not currently exist in the scholarly research. Improvement of expatriate work outcomes and reduction of failed assignment costs is …
Strategies For Maintaining Credit Union Profitability In Grenada, Nadia Lisa-Adele Francis-Sandy
Strategies For Maintaining Credit Union Profitability In Grenada, Nadia Lisa-Adele Francis-Sandy
Walden Dissertations and Doctoral Studies
Nonbank financial institutions (NBFIs), of which credit unions comprise, constitute an important part of the financial sector because of their contribution to economic development, particularly in developing economies. This multiple case study explored strategies for maintaining credit union profitability against the backdrop of numerous closures in the past decade. The conceptual framework for this study was agency theory. Data were collected from 6 purposefully selected managers or directors representing individual credit unions in Grenada. Data were also collected from publicly available sources and used to conduct methodological triangulation. The interview data were coded using a computer-aided software package, and the …