Business Commons^™

Intellectual Capital: A Focus On Human Capital Reporting Practices Of Top Malaysian Listed Companies, Norhayati Mat Husin, Noormala Ahmad, Raedah Sapingi

The South East Asian Journal of Management

This paper aims to examine the extent of human capital (HC) reporting among top Malaysian companies and introduce an HC reporting guideline that can be used by Malaysian companies and regulator. It begins by developing the HC framework based on previous intellectual capital (IC) frameworks. This framework is then used to examine each of the top 100 Malaysian companies listed on the Bursa Malaysia in year 2008. Using the content analysis method, it reviews the annual reports of these companies to determine the extent of HC reporting. The findings of this paper highlight the need for the development of IC …

Government Financial Management, Strategy For Preventing Corruption In Indonesia, Haryono Umar

The South East Asian Journal of Management

In popular view, the term accountability generally refers to a wide spectrum of public expectations dealing with organizational performance, responsiveness, good governance, and even morality of government and nonprofit organizations. These expectations often include implicit performance criteria – related to obligations and responsibilities – that are subjectively interpreted and sometimes even contradictory. And in this broader conception of accountability, the range of people and institutions to whom public and nonprofit organizations must account include not only higher authorities in the institutional chain of command but also the general public, the news media, peer agencies, donors, and many other stakeholders (Kearns, …

Relationship Between Organizational Justice Perception And Engagement In Deviant Workplace Behavior, Muhammad Irfan Syaebani, Riani Rachmawati Sobri

The South East Asian Journal of Management

Deviant workplace behavior is not something unusual and is prevalent in organizational dynamics. It is found in all types of organizations and in all levels of positions. This deviance is costly not only in financial, but also in social and psychological terms. This research aims to reveal whether there is any association between organizational justice perception and engagement in deviant workplace behavior since so many scholars argue that organizational injustice can serve as one of the causes to workplace deviance. Three forms of organizational justice are used in this research; they are: distributive, procedural, and interactional justice. Additionally, two dimensions …

The Influence Of Corporate Social Responsibility Activity Toward Customer Loyalty Through Improvement Of Quality Of Life In Urban Area, Tengku Ezni Balqiah, Hapsari Setyowardhani, Khairani Khairani

The South East Asian Journal of Management

The success of Corporate Social Responsibility (CSR) activities can create competitive advantage by influencing customer responses to firms’ offering. Customer’s awareness of CSR activity will influence their loyalty through their perception that activity can improve society’s quality of life where the CSR activities were implemented. The objective of this study is to evaluate the relationship between CSR awareness and loyalty that mediated by CSR Belief, Company Ability Belief, Quality of Life, and Company Reputation using Structural Equation Modelling (SEM). The result shows little differrences among five firms/brands as the object of the research, that are beverage, soap, car, lubricant, and …

Productivity Spillovers From Foreign Direct Investment: What If Productivity Is No Longer A Black Box?, Tran Toan Thang

The South East Asian Journal of Management

While the positive productivity spillover from Foreign Direct Investment (FDI) to domestic owned firms in host countries is unequivocally emphasized in theory, the empirical evidence is contradictory. This paper, based on firm level data in Vietnam (enterprise census, 2000-2005), provides more inside on that. Using time-varying stochastic frontier approach, the study decomposed the change of productivity into technical change, technical efficiency change and scale efficiency change. The evidence from estimating the spillovers in each corresponding components suggest that horizontal FDI bring negative spillovers, mainly to technical change but positive spillovers to technical efficiency. Vertical FDI also have mixed impacts to …

Assessing Differences Between Physician's Realized And Anticipated Gains From Electronic Health Record Adoption, Lori T. Peterson, Eric W. Ford, John Eberhardt, T. R. Huerta

Business Faculty Publications

Return on investment (ROI) concerns related to Electronic Health Records (EHRs) are a major barrier to the technology’s adoption. Physicians generally rely upon early adopters to vet new technologies prior to putting them into widespread use. Therefore, early adopters’ experiences with EHRs play a major role in determining future adoption patterns. The paper’s purposes are: (1) to map the EHR value streams that define the ROI calculation; and (2) to compare Current Users’ and Intended Adopters’ perceived value streams to identify similarities, differences and governing constructs. Primary data was collected by the Texas Medical Association, which surveyed 1,772 physicians on …

“E-Commerce Institutionalization Is Not For Us”: Smes Perception Of E-Commerce In Tanzania, Salah Kabanda

The African Journal of Information Systems

E-Commerce in least developing countries (LDCs) is believed to be non-existent because few businesses, especially Small and Medium Enterprises (SMEs) who are usually the vanguard of the LDCs economy, have adopted E-Commerce and even those that have, none have institutionalized the technology. Using structuration theory as a lens, this study attempts to provide an explanation as to what E-Commerce means to SMEs with the purpose of unraveling the underlying cause for the lack of E-Commerce institutionalization in LDC - Tanzania. Results indicate that SMEs use their social context to create symbolic interpretive schemes that facilitate their shared understanding of E-Commerce. …

On The Origins Of Advance Fee Fraud Electronic Mails: A Technical Investigation Using Internet Protocol Address Tracers, Olumide Longe, Adenike Osofisan

The African Journal of Information Systems

One issue that is concerning to the web security community is the correct identification of the origins of advance fee fraud mails. This has serious implications for directing concerted efforts towards mitigating the malaise in the right direction. Although previous research (Cuckier et al, 2007, Gbenga, 2007; Igwe, 2007; Progame, 2007) opined that these mails originate mainly from Nigeria and other West African Countries, research is warranted using available tracking tools to validate previously held notions about the issue of advance fee e-fraud mails. We harvested in real-time aggregated advance fraud e-mails over a two year period using the sinkhole …

2011 Ijbe Front Matter, Tamra Connor

International Journal for Business Education

1. Editorial Board
2. President's Letter
3. SIEC-ISBE International

Confidence Weighted Mean Reversion Strategy For On-Line Portfolio Selection, Bin Li, Steven C. H. Hoi, Peilin Zhao, Vivek Gopalkrishnan

Research Collection School Of Computing and Information Systems

On-line portfolio selection has been attracting increasing attention from the data mining and machine learning communities. All existing on-line portfolio selection strategies focus on the first order information of a portfolio vector, though the second order information may also be beneficial to a strategy. Moreover, empirical evidences show that the stock price relatives may follow the mean reversion property, which has not been fully exploited by existing strategies. This article proposes a novel on-line portfolio selection strategy named ``Confidence Weighted Mean Reversion'' (CWMR). Inspired by the mean reversion principle in finance and confidence weighted online learning technique in machine learning, …

Action Learning: Reflections Of A First-Time Coach, Siu Loon Hoe

Research Collection School Of Computing and Information Systems

PurposeIn recent years, action learning has been widely adopted as a problem solving and leadership development tool. The purpose of the article is to reflect on key learning points when initiating action learning sessions and provide tips on what to expect from such sessions.Design/methodology/approachDocumentation of the author's initial first‐hand action learning coaching experience and sharing of lessons learnt in organizing and coaching action learning sessions.FindingsThe paper offers a view on how action learning practitioners can overcome initial coaching issues to run more effective sessions.Originality/valueThis article contributes to the existing action learning literature by providing a deeper understanding of key factors …

Social Media For Social Good, Charlie Harris

Fair Trade Universities' National Convergence

No abstract provided.

The Effect Of Employee Engagement On Continuance And Normative Commitment To The Organization, Wai Kwan (Elaine) Lau

Management Faculty Research

A positive relationship between employee engagement and affective commitment is already documented in the literature. However, we do not adequately know how engagement is associated with continuance and normative commitment. Using survey methodology we find that while engagement has a non-significant positive association with continuance commitment, it has a positive association with normative commitment. No negative association was found between engagement and continuance commitment. This study’s results support recent critiques to Allen and Meyer’s three-dimensional model of organizational commitment.

The Effects Of Decision Aid Structural Restrictiveness On Decision-Making Outcomes, Poh Sun Seow

Research Collection School Of Accountancy

Decision aids are often designed to direct decision-makers' attention to potential problems or solutions prompted by the decision aid; but in most instances, it is impossible to prompt all possible issues that should be considered in making a decision. Decision aids can induce decision-making biases whereby users focus only on the issues identified by the decision aid and fail to adequately consider other issues that are not identified by the decision aid. The purpose of this study is to investigate whether restricting how users interact with computerized decision aids affects their performance by limiting their ability to consider other possible …

Accounting Information Systems Research Over The Past Decade: Past And Future Trends, Colin Ferguson, Poh Sun Seow

Research Collection School Of Accountancy

This article reviews the extant accounting information systems (AIS) literature by conducting an analysis of AIS articles published in 18 leading accounting, management information systems, and computer science journals from 1999 to 2009 with a view to identifying whether or not the focus of AIS research has changed, and if so how it has changed, since the Poston and Grabski’s (2000) review of AIS research from 1982 to 1998. We also report our insights into where AIS research is likely to be heading in the future. We analyse each of the 395 articles identified as reporting AIS research to identify …

How Information Management Capability Influences Firm Performance, Sunil Mithas, Narayan Ramasubbu, V. Sambamurthy

Research Collection School Of Computing and Information Systems

How do information technology capabilities contribute to firm performance? This study develops a conceptual model linking IT-enabled information management capability with three important organizational capabilities (customer management capability, process management capability, and performance management capability). We argue that these three capabilities mediate the relationship between information management capability and firm performance. To test our conceptual model, we use a rare archival data set that contains actual scores from multidimensional and high-quality assessments of firms and intraorganizational units of a conglomerate business group that had adopted a model of performance excellence for organizational transformation based on the Baldrige criteria. This research …

A Study Of Merchandise Information And Interface Design On B2c Websites, Hui-Ming Kuo, Cheng-Wu Chen, Ching-Wen Chen

Journal of Marine Science and Technology–Taiwan

The convenience of the Internet make online shopping an ever more attractive option for customers. The B2C websites are one of the most popular and rapidly developing types of Internet shopping sites. This market begin to attract the attention of both local and international businesses. However, the online purchase process is often complicated, and many customers have difficulty with or even fail to complete the process. Information about the merchandise and the interface design can have a big influence on this kind of problem. In this study, we evaluate the information offered and the interface design of the shopping websites …

Making A Science Of Service Systems Practical: Seeking Usefulness And Understandability While Avoiding Unnecessary Assumptions And Restrictions, Steven Alter

Business Analytics and Information Systems

This book’s theme is “The Science of Service Systems,” yet there is substantial question about whether the definition and nature of service systems have been articulated adequately. This paper examines definitions of service and service system that could frame or otherwise influence future developments in service science and could have implications for what should and should not be included within service science. It argues that the initial development of service science should use straightforward definitions that are understandable, useful, broadly applicable, and teachable. It proposes a definition of service system that is different from the definition proposed in this book’s …

Extending A Systems Analysis Method For Business Professionals, Steven Alter

Business Analytics and Information Systems

Despite having been explored, described, theorized, and measured in hundreds of IS research articles, frequent difficulties related to user participation and business/IT communication persist in relation to project management, specification of requirements, implementation in organizations, business/IT alignment, and IS failures. We report on an extension of a long term design sci-ence research project that previously demonstrated a possible path toward ad-dressing these longstanding problems by empowering business professionals to analyze systems in business terms rather than in formalisms for IT specialists. Previous research demonstrated that most of 75 working business professionals with extensive business experience were able to use the …

Using Work System Theory To Achieve Greater Business Value From Erp By Exploring Alternative Design Spaces, Steven Alter

Business Analytics and Information Systems

This paper explains how various aspects of work system theory (WST) can be applied to achieve greater business value from ERP by assuming that the underlying "design spaces" encompass much more than the features, configuration, and limitations of ERP software. It uses WST concepts to identify directions for achieving business value that might not be considered thoroughly in ERP implementations that focus primarily on converting from legacy software to ERP software.

This paper starts by summarizing basic premises concerning the relationship between work systems and ERP. Focusing on the context of ERP usage, it explains the elements of the two …

Effects Of Perceiver / Target Gender And Social Networking Presence On Web-Based Impression Formation, Timothy R. Hill, Leslie J. Albert, Shailaja Venkatsubramanyan

Faculty Publications, Information Systems & Technology

As the Web has expanded in its use and utility it has fundamentally changed the way in which individuals gather and use information. This paper suggests that those changes give rise to tangible and significant effects in the impressions people form of others using Web-based information. This study explores the impacts of perceiver gender, target gender, and social networking presence on subjects’ perceptions of potential teammates otherwise unknown to them as revealed by ratings they assign based only on search engine results. Experiments reveal differences in how male and female perceivers view others’ social networking activity in general and suggest …

Japan’S Model Of Mobile Ecosystem Success: The Case Of Ntt Docomo, D. Amoroso, M. Ogawa

Faculty Articles

This research looks at the adoption of Internet and mobile applications in the United States and Japan. It is the intent ofthis meta-exploratory study to examine factors of success with Japan’s mobile industry over the past decade. Takeshi Natsuno defined the ecosystem as a collection of roles in a collaborative balance. It is here that we began to search for the factors that have had an impact on the success of the mobile industry in Japan over the past two decades. It is the intent of this study to identify and discuss those factors to validate the ecosystem research model …

How Cios Overcome The Competing Values Challenge: Irish Cios’ Perspectives, Harvey Enns, Dean B. Mcfarlin, Paul B. Sweeney

MIS/OM/DS Faculty Publications

Competing values are a fact of organizational life. However, there are gaps in our understanding about how these opposing beliefs hinder influence processes. This article draws on interview data to demonstrate how Irish Chief Information Officers (CIOs) are able to convince their colleagues to support new projects within their firms in the face of competing values. Focused interviews were used to explore the influence process and the competing values phenomenon, since this type of research is at an early stage and qualitative methods and analysis serve as a rich source of theory development.

The data showed that the CIOs who …

Designing And Building A Knowledge Warehouse Oriented, Public Decision Support Site Using Free Google Tools: An Analysis And Case Application To Deer Management, G. Kent Webb

Faculty Publications, Information Systems & Technology

As a case example for the design and implementation of a public decision support site, a variety of free Google tools are applied to supporting deer management decisions. A large number of communities throughout the country are engaged in what is often described as one of the most contentious decisions facing local governments. These decision makers routinely look to the internet for decision support, but information can be contradictory and difficult to find. To determine issues and requirements, data was collected using Google Search, Google keyword data, and a Google Alert was set up to retrieve news and information on …

Reconciling The Social/Human And Technical/Material In Is Research Without Trying Too Hard, Steven Alter

Business Analytics and Information Systems

This contribution to the SIGPHIL workshop on reconciling the social and technical in IS research proposes a sociotechnical approach that addresses many issues related to the long-standing duality of the social/human versus the technical/material. It shows that a sociotechnical approach based on work system concepts 1) highlights and potentially bypasses extremely basic ontological stumbling blocks in IS research, 2) incorporates many of the topics and concerns of the original sociotechnical school, 3) illuminates issues related to the duality of the social/human versus the technical/material, and 4) addresses these topics using concepts and terminology that are much easier to understand than …

The Work System Method: Systems Thinking For Business Professionals, Steven Alter

Business Analytics and Information Systems

No abstract provided.

Strategic Relationships In A Small Business Context: The Impact Of Information Quality And Continuous Quality Improvement, Michael L. Harris, William C. Mcdowell, Shanan G. Gibson

New England Journal of Entrepreneurship

This study examines the performance between operational variables for small and medium-sized businesses (SMEs) within the context of interorganizational relationships. Specifically, it investigates the role of information quality and continuous quality improvement and the varying importance that SMEs place on each of these constructs. The sample consists of 134 vendors of a large university in the southwestern region of the United States.The results indicate that there is a positive relationship between information quality and continuous quality improvement with performance in SMEs. Implications for both research and practice, as well as ideas for future research, are discussed.

Extrapolating The Price To Performance Frontier For Computer System Components: Processing, Storage, Memory, And Network Interface, G. Kent Webb

Faculty Publications, Information Systems & Technology

As new computer hardware becomes available offering better performance at a lower price, computer accessibility rapidly improves resulting in dramatic changes to society. Planners in business and other organizations need an estimate of future prices and performance to help design their systems or to anticipate the effect of these changes. This paper presents a new set of historical annual data from 1987 to 2010 defining basic price to performance measurements for computer components including processors, hard drives, random access memory, and network interface cards. Two approaches to extrapolating price to performance are evaluated, the industry learning curve and a constant …

The Security Implications Of Ubiquitous Social Media, Chris Rose

Walden Faculty and Staff Publications

Social media web sites allow users to share information, communicate with each other, network and interact but because of the easy transfer of information between different social media sites, information that should be private becomes public and opens the users to serious security risks. In addition, there is also massive over-sharing of information by the users of these sites, and if this is combined with the increased availability of location-based information, then all this can be aggregated causing an unacceptable risks and unintended consequences for users.

A Web-Based Learning Module For Teaching Gis Within The Context Of Environmental Engineering, Sirjana Dahal, Richard H. Hall, Glenn Morrison, Seth Paul Lamble, Ronaldo Luna

Business and Information Technology Faculty Research & Creative Works

There is a Growing Need for Teaching Geographical Information Systems (GIS) in Engineering Disciplines, Such as Environmental. However, There Has Been Limited Focus on GIS in Undergraduate Programs, Since It's Difficult to Fit a GIS Class into the Large Number of Class Requirements Already Included in Engineering Curricula. the Purpose of This Research is the Evaluation of Web-Based Learning Module Created by a Multidisciplinary Team at a Midwestern Technological Research University, Which Allows Instructors to Integrate GIS Instruction into Existing Courses. This Module is One Part of a Large-Scale National Science Foundation Funded Project in Which GIS Modules Are Being …