Business Commons^™

Are There Contagion Effects In Information Technology And Business Process Outsourcing?, Arti Mann, Robert J. Kauffman, Kunsoo Han, Barrie R. Nault

Research Collection School Of Computing and Information Systems

We model the diffusion of IT outsourcing using announcements about IT outsourcing deals. We estimate a lognormal diffusion curve to test whether IT outsourcing follows a pure diffusion process or there are contagion effects involved. The methodology permits us to study the consequences of outsourcing events, especially mega-deals with IT contract amounts that exceed US$1 billion. Mega-deals act, we theorize, as precipitating events that create a strong basis for contagion effects and are likely to affect decision-making by other firms in an industry. Then, we evaluate the role of different communication channels in the diffusion process of IT outsourcing by …

Price Points And Price Rigidity, Daniel Levy, Dongwon Lee, Haipeng (Allen) Lee, Robert J. Kauffman, Mark Bergen

Research Collection School Of Computing and Information Systems

We study the link between price points and price rigidity using two data sets: weekly scanner data and Internet data. We find that ‘‘9’’ is the most frequent ending for the penny, dime, dollar, and ten-dollar digits; the most common price changes are those that keep the price endings at ‘‘9’’; 9-ending prices are less likely to change than non-9-ending prices; and the average size of price change is larger for 9-ending than non-9- ending prices. We conclude that 9-ending contributes to price rigidity from penny to dollar digits and across a wide range of product categories, retail formats, and …

Individual Differences In Participations Of A Brand Community: A Validation Of The Goal-Directed Behavior Model, Badri Munir Sukoco

The South East Asian Journal of Management

Previous studies have been neglected the behavior of the owners who are non-members when discussing brand community (BC), even though they are substantially larger. This study purposely discuss what are the differences between the two by using model of goal directed behavior (MGB) and uses the findings as a way to recruit non-members in BC activities. This study also proposes some refinements to the original concept of MGB. This survey-based study, conducted with 201 active members and 226 non-members of a motor club in Indonesia, employs structural equation modeling methodology which supports the proposed model. The findings suggest that non-members …

Organizational Characteristics And Employee Overall Satisfaction: A Comparison Of State-Owned And Non State- Owned Enterprises In Vietnam, Lam D. Nguyen

The South East Asian Journal of Management

Differences in employee overall job satisfaction between public and private sector organizations have long been a topic of organizational academic debate. This study looks at the differences and the relationships between organizational characteristics and employee overall satisfaction between the State-Owned Enterprises (SOEs) and the Non-State-Owned Enterprises (Non-SOEs) in Vietnam. The purpose of this study is threefold: 1) to examine the differences in organizational characteristics in 7 components including purposes, structure, leadership, relationships, rewards, helpful mechanisms, and attitude toward change; 2) to examine the differences in employee overall satisfaction; and 3) to explore the relationship between organizational characteristics and employee overall …

Perception Of Export Barriers In A High-Tech Sector In A Less Developed Country: The Case Of Ict Smes In Malaysia, Christopher J. R. Richardson

The South East Asian Journal of Management

This paper investigates which export barriers are most pressing to small and medium sized enterprises (SME) in a high-tech sector in a developing-country. It also examines whether exporters and non-exporters perceive different export barriers as being more pressing to their export development/initiation. The unit of analysis is SMEs in Malaysia’s information and communications technology (ICT) sector. The findings suggest that the high cost of exporting is the most severe problem facing firms in the sample, with cultural differences posing the least important obstacle. Furthermore, with just two exceptions, there are no statistically significant differences in the perceptions of export barriers …

A Framework Of Performance Measurement System For Manufacturing Company, Dermawan Wibisono

The South East Asian Journal of Management

In the current dynamic environment, measuring a company’s performance becomes exceedingly complex since Performance Measurements Systems (PMS) not only measure a company’s performance but also reflect their organizational culture and philosophy. Designing and implementing PMS is an integral part of management control systems. However, traditional PMS are criticized for being obsolete, irrelevant to managerial decision making, unrelated to strategic objectives and detrimental to organizational improvements. Given the shortcomings of traditional PMS, there is need for a new framework that can lead to the design of a PMS that balances short-term and long-term measures, internal and external measures, and financial and …

Building A Foundation For Knowledge Management Research: Developing, Validating, And Applying The Knowledge Internalization Construct, Kamphol Wipawayangkool

Information Systems & Operations Management Dissertations - Archive

The notion of knowledge internalization (KI), albeit a critical link in Nonaka's (1994) organizational knowledge creation theory, has not been rigorously conceptualized and defined, let alone operationalized. To strengthen the foundation for knowledge management (KM) research, we attempt to fulfill the following research objectives in the three essays of this dissertation. In the first essay, by drawing from Anderson (1983)'s ACT (adaptive control of thought) theory and Glaser et al. (1985)'s framework on the dimensions of cognitive skills, we develop the construct of KI and demonstrate its nomological validity by examining its role in knowledge sharing phenomenon through its relationships …

Transformational Leadership And Workplace Injury And Absenteeism: Analysis Of A National Nursing Assistant Survey, Doohee Lee, Alberto Coustasse, Andrew Sikula Sr.

Management Faculty Research

Background: Transformational leadership (TL) has long been popular among management scholars and health services researchers, but no research studies have empirically tested the association of TL with workplace injuries and absenteeism among nursing assistants (NAs).

Purpose: This cross-sectional study seeks to explore whether TL is associated with workplace injuries and absenteeism among NAs.

Methodology: We analyzed the 2004 National Nursing Assistant Survey data (n = 2,882). A multivariate logistic regression analysis was performed to test the role of TL in the context of workplace performances.

Principal Findings: Results reveal that the TL model was positively linked to workplace injury …

Measuring An Organisation’S Innovation Climate: A Case Study From Singapore, Siu Loon Hoe

Research Collection School Of Computing and Information Systems

Purpose: The article aims to discuss the six key factors that were proposed and included in the design of a customized innovation climate questionnaire. Design/methodology/approach: The implementation case study of an innovation climate survey for a Singapore‐based real estate group is presented. In particular, the design of the questionnaire and selection of key factors to be measured are discussed. Findings: While not a “rigorous” instrument in the academic sense, the article can guide managers and organization development professionals to better gauge an organization's innovation climate and deepen the understanding of innovation culture. Originality/value: This article contributes to the existing innovation …

Information Security Culture In Public Hospitals: The Case Of Hawassa Referral Hospital, Temesgen Gebrasilase, Lemma Ferede Lessa

The African Journal of Information Systems

Information security culture is mainly considered as a set of information security characteristics that the organization values. In this paper, an attempt has been made to assess the information security culture of Hawassa Referral Hospital located in the south central part of Ethiopia. The study aimed at identifying determinant factors or issues impacting the implementation of an effective culture of information security in the hospital with an intention of improving the existing information security practice in the hospital. To that end, an information security culture assessment model and instrument were adopted from previous studies. The instrument (customized for the current …

Decision Support Systems For Strategic Dispute Resolution, Anurag Agarwal, Sridhar Ramamoorti, Vaidyanathan Jayaraman

Faculty Articles

Disputes and lawsuits are quite common in business and are often a source of significant liabilities. We conjecture that measurement challenges and lack of adequate analysis tools have greatly inhibited the ability of the General Counsel's offices in selecting the best mode for the resolution (i.e. litigation vs. out-of-court settlement) of business conflicts and disputes. Easily quantified direct costs (e.g., out-of-pocket expenses related to pursuing and defending against litigation) tend to be considered, whereas the more difficult-to-quantify indirect risks and costs (e.g., damaged relationships with customers and potential alliance partners, including reputational harm) which may be quite significant, tend to …

The Role Of Hrm Practices In Predicting Faculty Turnover Intention: Empirical Evidence From Private Universities In Bangladesh, Mohd. H. R. Joarder, Dr. Mohmad Yazam Sharif

The South East Asian Journal of Management

The present study was designed to examine the relationship between human resource management practices and turnover intention among the faculty members of private universities in Bangladesh. The prime objective of this study was to understand whether the institution’s HRM practices can influence faculty turnover decision. A total of 317 faculty members of different private universities located in Dhaka Metropolitan Area(DMA) participated in the survey and returned the questionnaire to the researchers which represented 57% response rate of the study. Multiple regression analyses were used to test the hypotheses of the study. The study found faculty compensation, supervisory support and job …

Factors Influencing Successful Use Of Mobile Technologies To Facilitate E-Commerce In Small Enterprises: The Case Of Kenya, Patrick Kanyi Wamuyu, Manoj Maharaj

The African Journal of Information Systems

This paper interrogates the suitability of Mobile Technologies to facilitate e-commerce in Kenyan Micro and Small Enterprises (MSEs). The study proposed a theoretical model and empirically tested it using a sample selected using proportionate stratified sampling within well-defined geographic clusters. The study revealed that, while there is massive use of mobile Internet Services (MIS), there is limited use of Mobile Money Transfer Services (MMTS) for B2B and B2C transactions as opposed to C2C and C2B e-commerce transactions. Results also indicated that utilizing MIS and MMTS, positively and significantly influenced organization’s performance through operational, transactional and interactional benefits. On the research …

Marketing Model Of Freight Forwarding Basing On Information Technology, Yang Li

World Maritime University Dissertations

No abstract provided.

Knowledge Management In A Project Environment: Organisational Ct And Project Influences, Taya Polyaninova

Articles

During a project implementation various forms of information and experience are generated within the organization. If this accumulated knowledge is not recorded and shared amongst other projects, this knowledge will be lost and no longer be available to assist future projects. This may lead to increased future projects costs as resources, time and money will be wasted on redefining the knowledge that once existed within the company. By not capturing and redeploying this knowledge, the quality of a project’s deliverables may adversely suffer. First the publication reviews the concept of project knowledge management. It defines the reasons for managing project …

Isscm Graduating Cohort, August 2011, Raj Soin College Of Business, Wright State University

ISSCM Master Cohort Posters

No abstract provided.

E-Textbooks: Is Now The Right Time?, Shu Z. Schiller

Management Information Systems Faculty Publications

Don’t be surprised when you see NOOK and iPads sitting along the side of books in campus bookstores this fall. Among numerous types of digital tools and technologies used in classrooms today, e-textbooks seem to be the next rising star. In the arena of higher education, educators have long been using digital materials and tools for teaching and learning. Many universities have adopted campus-wide online course management applications such as products from BlackBoard and Desire2Learn. Online meeting tools such as GoToMeeting, Elluminate, and Adobe Connect have now transformed the traditional delivery of teaching and lecturing to a synchronized, real-time interaction …

The Impact Of Team-Based Learning’S Readiness Assurance Process On Virtually Isolated Adults, Matthew W. Barclay

All Graduate Theses and Dissertations, Spring 1920 to Summer 2023

The purpose of this study was to test the effectiveness of the readiness assurance process of team-based learning (TBL) in virtually isolated settings. Many Internet sites offer courses for adults to use on their own without access to mentors or other learners. However, educational theory suggests that people learn better with others than by themselves. The focus of this investigation was whether the inclusion of the readiness assurance process would increase participants’ levels of learning based on Bloom’s revised taxonomy within the limits of virtual isolation.

In this study an experimental pretest-posttest design was employed. Using a 2- day mini-course …

Mis 7900 Capstone: 2011 Summer Cohort List, Raj Soin College Of Business, Wright State University

Master of Information Systems Capstone Executive Summary

Available for download is a list of the 2011 Summer Cohorts, complete with student names, project titles, and faculty advisor names.

End-User Computing Applications, Mary C. Hill, W. Alan Barnes

Faculty Articles

Businesses today rely on the work being done by staff using personal computers. The proliferation of personal computers has led to widespread implementation of end-user computing applications. As their name implies, end-user applications are designed, implemented, and controlled by users rather than by IT professionals. End-user applications can be risky for organizations, both with respect to management decision making and to financial reporting. For public companies, the risk involved in these applications has been increased by the requirements of the Sarbanes-Oxley Act of 2002, which call for management to document end-to-end financial operations and internal control structures. This article review …

Outpacing Moore’S Law: Information Technology’S Role As An Enabler, Kevin P. Duffy

Management Information Systems Faculty Publications

Technology is widely recognized as an enabler of business models. When the Web appeared in the 1990s, businesses redesigned the ways in which they interacted with their customers. They became global, rather than local, and the world represented an expanded customer base. While the Web has become a fact of life since the 1990s, technology has not lost its ability to introduce new ways of enabling organizations to provide and create value for their customers, as new and inventive ways of interacting with customers continue to appear.

Team Collaboration In Virtual Worlds: The Role Of Task Complexity, Parichart Sattayanuwat

College of Business: Dissertations, Theses, and Student Research

Virtual worlds are three-dimensional, computer-generated worlds where team collaboration can be facilitated through the use of shared virtual space and mediated using avatars. In this study, we examined the effect of task complexity on team collaboration. We used a puzzle game in Second Life as the collaborative task and manipulated task component complexity by varying the number of pieces in the puzzle. We hypothesized that task complexity would influence team trust, team process satisfaction, and one‘s attraction to the team in virtual team collaboration. The experimental results indicate that task complexity has significant effects on team trust and team process …

Audit Committees Oversight Of Information Technology Risk, Linda M. Hadden, Dana Hermanson, F. Todd Dezoort

Faculty Articles

This exploratory study examines the role of the audit committee in overseeing information technology (IT) risk. We address the degree of audit committee oversight of specific IT risks, as well as factors associated with variations in audit committee IT oversight. Based on responses from 39 audit committee members, we found (1) little audit committee emphasis on oversight of IT risks, (2) audit committees involved with IT oversight focus on more traditional risks (e.g., monitoring), while very little attention is devoted to IT acquisition and implementation, and (3) the amount of IT oversight is positively associated with the responding members auditing …

Cio Reporting Structure, Strategic Positioning, And Firm Performance, Rajiv D Banker, Nan Hu, Paul A Pavlou, Jerry Luftman

Research Collection School Of Computing and Information Systems

Almost 30 years after the introduction of the CIO position, the ideal CIO reporting structure (whether the CIO should report to the CEO or the CFO) is yet to be identified. There is an intuitive assumption among some proponents of IT that the CIO should always report to the CEO to promote the importance of IT and the CIO's clout in the firm, while some adversaries of IT call for a CIO—CFO reporting structure to keep a tab on IT spending. However, we challenge these two ad hoc prescriptions by arguing that neither CIO reporting structure is necessarily optimal, and …

Active Caching For Recommender Systems, Muhammad Umar Qasim

Dissertations

Web users are often overwhelmed by the amount of information available while carrying out browsing and searching tasks. Recommender systems substantially reduce the information overload by suggesting a list of similar documents that users might find interesting. However, generating these ranked lists requires an enormous amount of resources that often results in access latency. Caching frequently accessed data has been a useful technique for reducing stress on limited resources and improving response time. Traditional passive caching techniques, where the focus is on answering queries based on temporal locality or popularity, achieve a very limited performance gain. In this dissertation, we …

Fueling Ukraine’S Future: Using Microfinance As A Tool For Reducing Energy Dependency And Changing Lives, Justin Cole

Renée Crown University Honors Thesis Projects - All

Ukraine is a country heavily dependent on other countries for its natural gas supply, leaving it vulnerable to interruptions in supply. One of its largest suppliers, Russia, has twice taken drastic means of physically closing the pipelines, thereby cutting off this supply and illustrating to Ukraine and the world the leverage that it can exercise. While at the present time the cut-offs have lasted no longer than a few weeks, future cut-offs could become more common and longer in duration. When compounded with the troubled history between the two countries, one can quickly see the precipitous situation that has the …

Security Assurance: How Online Service Providers Can Influence Security Control Perceptions And Gain Trust, Soumya Ray, Terence T. Ow, Sung S. Kim

Management Faculty Research and Publications

Security researchers agree that security control is a difficult to observe credence quality of online services that Internet users cannot easily assess through research or experience. Yet there is evidence that users form perceptions of security control that strongly determine how much trust they put in online services. This study investigates whether users’ security control perceptions arise solely from their predispositions or whether online service providers can influence them. The study also examines whether these seemingly undependable perceptions of security control lead to trust or whether more traditional factors might offer a better explanation of trust under security risks. To …

Multiparty Negotiations And Their Settings: How A Change In Location Can Change Bargaining Strategies, Danielle Borel

Honors Capstones

No abstract provided.

The Influence Of Simulation-Based Information Systems Education On Enterprise Systems Knowledge And User Satisfaction, Pamela Jeanne' Schmidt

Graduate Theses and Dissertations

Enterprise systems implementations are often high cost and high risk with many companies failing to achieve their targeted business objectives. At the individual level, negative user reactions to enterprise systems lead to resistance to IT use, counter-productive adaptations, and reduced job satisfaction. Factors that contribute to these individual level effects include a lack of understanding of reengineered business processes and a lack of understanding of economic interdependencies. In this research, a computer-based business simulation educational intervention is investigated to determine its effectiveness in facilitating enterprise systems knowledge acquisition and promoting job satisfaction. Simulation-based education utilizes an experiential learning model, immersing …

The Adoption Of Computer Security: An Analysis Of Home Personal Computer User Behavior Using The Health Belief Model, Chester L. Claar

All Graduate Theses and Dissertations, Spring 1920 to Summer 2023

The primary purpose of this research was to examine the adoption of computer security software in the home computer environment. The use of the Health Belief Model as a framework to design a model to examine home user adoption of computer security provided the basis for this research.

The method of the investigation was a cross-sectional study using a self-reported web-based survey to test the theoretical model derived from the Health Belief Model. The survey targeted individuals who are responsible for the selection, installation, and maintenance of software on their home computers. The data collection relied on a snowball sampling …