Training and Development Commons^™

Examining The Mediating Influence Of Occupational Self-Efficacy And Perceived Organizational Support On The Relationship Between Perceived Managerial Coaching Behaviors And Employee Engagement Among Higher Education Enrollment Management Professionals, William S. Carrell

Human Resource Development Theses and Dissertations

The U.S. higher education environment is characterized by significant governmental/regulatory scrutiny, increasing competition, decreasing State funding, and demands for professionals to do more with less. In this environment, managers are increasingly expected to take on functions typically associated with traditional human resource roles, in particular the training, development, and retention of employees, often with limited or no access to formalized training resources.

This study predicted that a relationship exists between the perceived managerial coaching behaviors enacted by a direct supervisor and employee engagement among manager-level employees in strategic enrollment management divisions within higher education institutions. The hypotheses predicted this relationship …

Exploring Diversity Workforce Experiences Of Ahrd Alumni, Kayce Croy

Masters Theses, 2010-2019

Diversity plays a crucial role in everyday life, especially in academic and workplace settings. Despite increased attention to the value of diversity across settings, institutions of higher education, businesses, and organizations often do not provide adequate diversity initiatives to prepare students and employees for life and work in diverse environments. Therefore, to understand diversity education practices from formal college education and workforce experience, alumni who have graduated within the last five years from the Adult Education/Human Resource Development (AHRD) graduate program at James Madison University (JMU) were surveyed.The current study utilized a mixed methods survey approach that provided data on …

The Influence Of Emotional Intelligence And Personality Traits On Effective Leadership, Joy N. Cooper

Human Resource Development Theses and Dissertations

Ineffective leadership contributes to the majority of organizational problems and business failures. The negative effects of poor leadership in the health services arena is a prominent issue in today’s health services workforce, and is exacerbated by the challenges posed by the Affordable Healthcare Act of 2012. This study investigates the effects of emotional intelligence (EI) and personality traits (the Big Five), two variables commonly linked to effective leadership, within the context of healthcare.

This study examined the influence of EI and the Big Five personality traits on leadership effectiveness within a healthcare institution. The study assumed EI and the Big …

Surprisingly Open Or Openly Surprised? That Is The Question; Using Surprise Experiences To Increase Openness To Experience And Tolerance Of Ambiguity, Anneke Veenendaal-De Kort

Creativity and Change Leadership Graduate Student Master's Projects

Using Surprise Experiences to Increase Openness to Experience and Tolerance of Ambiguity

In the fast-changing world in which we are currently living, we constantly come across situations and problems that we have not encountered before. An open mind and the ability to tolerate ambiguity are important skills in uncertain times. People who embrace the unpredictable can develop their resilience and flexibility. Surprisologists Luna and Renninger (2015) have discovered that a great way of dipping into unpredictability is through surprise. For my Master’s Project, I designed experiences that transform people’s openness and tolerance for ambiguity through surprise. This paper begins with …

Extending Ab-1825 Training At Santa Clara Valley Water District, Heather Reiss

Master's Projects

In 2004 the California legislature passed AB-1825, Sexual Harassment Training and Education, Government Code 12950, which mandates that employers train all supervisors in the identification of sexual harassment, and ways to ensure that it does not occur in the workplace (Legislative Counsel, 2004). The Santa Clara Valley Water District (SCVWD) is a mission driven organization that is committed to providing excellent water services to the community. According to the Valley Water website (2018) “The mission of the District is to provide Silicon Valley with safe, clean water for a healthy life, environment, and economy” (Valley Water, 2018, web). As a …

Initial Evidence Of Construct Validity Of Data From A Self-Assessment Instrument Of Technological Pedagogical Content Knowledge (Tpack) In 2-Year Public College Faculty In Texas, Kristin C. Scott

Human Resource Development Theses and Dissertations

Technological pedagogical content knowledge (TPACK) has been studied in K-12 faculty in the U.S. and around the world using survey methodology. Very few studies of TPACK in post-secondary faculty have been conducted and no peer-reviewed studies in U.S. post-secondary faculty have been published to date. The present study is the first reliability and validity of data from a TPACK survey to be conducted with a large sample of U.S. post-secondary faculty. The professorate of 2-year public college faculty in Texas will help their institutions meet the goals of the state’s higher education strategic plan, 60x30TX. In order to do …

Employee Attrition: What Makes An Employee Quit?, Alex Frye, Christopher Boomhower, Michael Smith, Lindsay Vitovsky, Stacey Fabricant

SMU Data Science Review

Albeit to varying degrees, employee attrition is a costly challenge faced by many employers \cite{kantor}. In this paper, we present a model for predicting employee attrition, as well as discuss the serious ethical implications of using such a model within organizations. To accomplish this, we examined publicly available data from the Office of Personnel Management, the Bureau of Labor Statistics, and IBM. With these sources, we determined a set of statistically significant factors that correlate to an employee’s decision to quit, and determined to which types of occupations our model may be applied. After applying Principal Component Analysis and classification …

Positive Organizational Leadership: Some Recent Findings In Positive Organizational Scholarship, Lawrence Chan

M.A. in Leadership Studies: Capstone Project Papers

The study of positivity is multifaceted, with roots across psychology, philosophy, and more recently organizational behavior (Csikszentmihalyi, 1997; 2014). This review article highlights the framework from which the study of positivity originates, and then explores positive behaviors in the workplace that have correlated to increases in fulfillment, productivity, engagement, and leadership capacity (Cameron & Dutton, 2003). This essay reveals core components of positive organizational scholarship (POS), notably the interaction of positivity within job demands and job resources, positive employee engagement, and positive deviance, and uncovers some recent findings of these POS components in empirical research and application within human resource …

Developing Kenya’S Educational Capacity In Nuclear Security Through Nuclear Forensics Research, Hudson Kalambuka Angeyo

International Journal of Nuclear Security

Nuclear energy’s distinctive characteristics give rise to special educational requirements. These requirements are necessary to not only address the danger of nuclear proliferation, but also to build capacity for a secure nuclear fuel circle. In this paper, I assess the status of educational capacity in nuclear security both in response to, and in support of, Kenya’s nuclear power program. I highlight the nuclear security educational infrastructure’s key features in the context of nuclear power, noting the low capacity at Kenyan universities. I identify the steps required to ensure that the country’s dynamic nuclear regulatory infrastructural framework is used effectively to …

An Analysis Of The Relationship Between Leadership Style And Lean Expressed Through Respect, Proactivity, And Innovative Work Behavior, Reiner Martens

Organization, Information and Learning Sciences ETDs

This dissertation is based on the idea that a leadership style is necessary to implement a lean culture within an organization. This research study employed a systematic literature review, from which a lean leadership model was developed. Based on the two principles of a lean organizational culture, 1. respect for people and 2. continuous improvement, three measurable variables were identified, respect, proactivity, and innovative work behavior. These three variables were connected to the lean leadership model. Leadership styles based on the full range model of leadership were used as independent variable(s). The overarching results of this study were: (1) transformational …

Middle Managers Working Beyond Senior Management’S Expectations: A Phenomenological Study Of The Managed Healthcare Industry In Southern California, Gerald Dugas

Dissertations

Purpose. The purpose of this qualitative study was to explore how middle managers and senior managers working in the managed healthcare industry in southern California perceive what factors motivated middle managers to work beyond senior management’s expectations.

Methodology. A qualitative phenomenology study was chosen because it allowed the researcher to acquire a firm understanding of the nature of everyday lived experiences. This methodology was used to capture the meaning of experiences that motivated middle managers to work beyond expectations. The researcher conducted semi-structured, face-to-face interviews to gain a deeper understanding of the lived experience of the participants. Participants …

An Injury Incidence Analysis At The Wal-Mart Distribution Center In Mount Crawford, Va From February 2016 To January 2017, Christopher T. Ruszala

OTS Master's Level Projects & Papers

The study focused on the correlation of injuries and time in service for workers in labor intensive, repetitive jobs. The population for this study comprised all hourly employees working at the Wal-Mart Distribution Center located in Mount Crawford, VA. In compliance with OSHA requirements, when an employee injury requiring medical attention occurs the data is collected and recorded. These data records were provided by the Safety Manager of the facility. The data was collected from February 2016 through January 2017 to coincide with fiscal year. During this time period there were 685 employees working within the warehouse.

A Chi-square statistical …

Examining Generational Differences In The Workplace: Employee Engagement Practices And Their Impact On Retention Of Different Generations Of Human Resources Employees In Higher Education, Lamija Basic

Dissertations

Purpose: The purpose of this quantitative study was to identify the employee engagement practices that Baby Boomer, Generation X, and Millennial human resources (HR) employees in four-year private institutions of higher education (IHEs) in southern California perceive as most important to their retention. The secondary purpose of the study was to determine the similarities and differences between the engagement practices considered most important for retention by Millennial HR employees compared to Baby Boomer and Generation X employees in IHEs.

Methodology: A quantitative descriptive, nonexperimental research design was selected for this study. The population included three generations of HR professionals working …

Investigating Capability Development Management For The Air Force Strategic Development Planning And Experimentation (Spde) Office, Sarah M. Pak

Theses and Dissertations

The Air Force provides unique capabilities for the defense of our nation. Capabilities do not come to fruition instantly; they must go through a development process. Managing the development of a capability is a difficult but necessary task. In 2016, a report from the Air Force Studies Board prompted the Air Force to focus on the Capability Development Process and its improvement. In response to the report, the Strategic Development Planning & Experimentation (SDPE) Office was formed. The SDPE Office is tasked to support Enterprise Capability Collaboration Teams (ECCTs), which are, in turn, tasked to research and solve prominent issues …

Cultivating Agile Organizational Culture: Addressing Resistance To Change In Bureaucratic Government Organizations, Michael P. Mclane

Theses and Dissertations

Resistance to change is a phenomenon that affects organizations almost universally. All organizations large and small are continuously challenged to adjust, evolve and innovate to gain or maintain competitive advantage and mission effectiveness. Alarmingly high failure rates are reported: 30-70% of change initiatives falling short of their prescribed intent or never attain the desired results. This research investigates how bureaucratic governmental organizations can address this truth, and how leadership can cultivate a flexible, agile culture that is more adaptable to the demands of constant change. This study uses case study methodology and qualitative research methods aid in the understanding of …

2018 March Parkview Signature Care Thought Leader Forum, Mike Packnett, Jeanne Wickens, Raymond Dusman Md, Greg Johnson Do

Presentations and Events

The agenda and supplemental documents can be accessed at this site.

Organizational Behaviour During Instability: A Critical Discourse Analysis Of Shared Mental Model Through Various Forms Of Acute Care Learning Using Mixed Methods, Adam Morse, Ryan Chan

Western Research Forum

Background: The purpose of this study is to better understand nurses' performance based on training processes. This will determine if group training will increase performance compared to independent training through a shared mental model in a contextual setting of unpredictability mediated by the effects of nurses’ perceptions of patient safety climate. A mixed methods study is conducted using critical discourse analysis of organizational documentation and semi-structured interviews to determine measures of contextual setting when identifying and treating sex trade workers.

Methods: Pragmatic study will analyze two groups of 125 nurses each determining the impact of group and individual …

Exploring A Project Management Dilemma: A Case Study Examining The Shortage Of Qualified Project Personnel In A Four-Year Research University, Francine Lyken

Doctoral Dissertations and Projects

Qualified individuals are an essential resource of project teams. A primary goal of the project manager is to ensure appropriate team members are hired to meet project objectives and stakeholder expectations. However, this is not always the case since a shortage of qualified project personnel seldom occurs, and prevents the project from being completed successfully. The project personnel shortage problem is prevalent in a four-year research university as inaccessibility to qualified individuals threatens the project deadline and delivery to sponsors. Research suggested these qualified individuals are recruited to provide scientific and technical expertise to academic projects. They possess knowledge and …

The "Double Standard" Of Nonproliferation: Regime Type And The U.S. Response To Nuclear Weapons Program, Alina Shymanska

International Journal of Nuclear Security

There is no doubt that the NPT regime is far from being equal for all states involved. As the predominant hegemonic power since WWII, the United States plays a major role in deciding the fates of non-great power proliferators. This article tries to find the logical explanation of the phenomenon whereby some nuclear proliferators are absolved regardless of their active accumulation of nuclear arsenals while others are labeled as “rogue states” and ordered to disarm. The article suggests that a particular proliferator’s political regime could affect the way in which its state is approached by the U.S., known for its …

Unlocking The Potential In Your Workforce Data, Quality Improvement Center For Workforce Development

Other QIC-WD Products

Communicating complex ideas to diverse stakeholders is central to reliable decision making. Stakeholders may vary greatly in their interest, familiarity, or expertise with data regarding a policy, program, or practice. Well-designed data visualizations provide a platform for engaging stakeholders in ways that are tailored to their interest, familiarity, and expertise. However, research indicates that visualizations are not always designed effectively to reliably motivate users to understand and ultimately use the data in their decision-making (Evergreen, 2011; Cawthon & Moere, 2007). Thoughtful and engaging visualizations demand the stakeholders’ attention and can facilitate the comprehension of findings (Hillstrom & Yantis, 1994; Treisman, …