Performance Management Commons^™

A Tale Of Passion: Linking Job Passion And Cognitive Engagement To Employee Work Performance, Violet Ho, Sze-Sze Wong, Chay Hoon Lee

Management Faculty Publications

We propose a model of job passion that links two types of passion, harmonious and obsessive passion, to employees’ work performance, via the mediating mechanism of cognitive engagement (comprising attention and absorption). Results from a survey conducted with 509 employees from an insurance firm indicate that employees with harmonious passion performed better at work, and that this relationship was mediated primarily by cognitive absorption, that is, the intensity of focus and immersion experienced by the employees when working. However, even though obsessive passion was negatively related to cognitive attention (i.e., the amount of cognitive resources spent thinking about work), it …

Understanding The Effectiveness Of Performance Management Practices, Ross T. Johnston

Theses and Dissertations

Effective employee management is an essential element for achieving and sustaining a competitive advantage. Through a variety of performance management practices organizations can translate competitive strategies into individual performance expectations and transform employee potential into desired organizational outcomes. Despite the promise of robust performance management practices, a significant research gap exists between the scientific research in Organizational Behavior (OB) and the performance management practices espoused by the “practitioners.” The purpose of this thesis research is to explore a set of performance management practices as an initial step toward providing direct, empirical support for the linkages between performance management practices, the …

Cultural Diversity In The Hotel Industry: A Study Of Performance Management Systems, Deirdre O'Donovan

Theses

Recent years have seen a sharp increase in the numbers of people immigrating to Ireland, making Irish society much more culturally diverse than in previous decades. At present, there are approximately 420,000 migrants living in Ireland, of whom approximately 350,000 individuals are of an age to work (Central Statistics Office 2006). Consequently, Irish workforces are now more culturally diverse.

This thesis focuses on the implications of cultural diversity on performance management practices in a number of Irish hotels. Due to the large number of culturally diverse employees in the hospitality industry, the hotel sector was chosen as the focus of …