Performance Management Commons^™

Perspectives On Multi-Intervention, Multi-Design Evaluation For The Child Welfare Workforce, Quality Improvement Center For Workforce Development

Other QIC-WD Products

The QIC-WD is working with eight sites and the Children’s Bureau in a participatory fashion (Fetterman, 2014) to implement utilization-focused (Alkin & Vo, 2017; Patton, 2008) site-specific and cross-site evaluation strategies. The goal of this research is to build knowledge of interventions to improve child welfare workforce retention, and ultimately outcomes for children and families. A complex systems approach (Westhorp, 2012) is being taken to identify how factors such as organizational structures and culture, staff workload, supervision, and caseworker values influence outcomes, including safety and permanency of children. The QIC-WD team has extensive experience conducting rigorous evaluations within and across …

Coworker Influence, Megan Paul, Lauren Sparks

Umbrella Summaries

What is coworker influence?

Coworkers are the individuals in an organization that regularly work with a given employee, often performing similar tasks or collaborating in some way. Coworkers are typically in a similar hierarchical position in the organizational structure, differentiating them from subordinates, supervisors, or managers. Coworker influence is about how coworkers impact a given employee’s work experiences. There are two facets of coworker influence—coworker support and coworker antagonism (Chiaburu & Harrison, 2008). Coworker support is a positive influence, including desirable actions and behaviors. More specifically, there are two types of coworker support—instrumental and affective (Chiaburu & Harrison, 2008). Instrumental …

Oklahoma Progress Update - A Revised Employee Selection Process: Virtual & Paperless, Quality Improvement Center For Workforce Development

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“I am convinced that nothing we do is more important than hiring and developing people. At the end of the day, you bet on people, not on strategies.” – Lawrence Bossidy, former CEO of Honeywell International Inc. This quote is especially true for child welfare workers. Child welfare work is difficult and demanding; it requires compassion and attention to detail. Oklahoma Human Services (OKDHS), in partnership with the Quality Improvement Center for Workforce Development (QIC-WD), worked throughout 2018 and 2019 to create a competencybased employee selection process for Child Welfare Services (CWS) workers. Competencies are the knowledge, skills, abilities, behaviors, …

أثر حوكمة الشركات على جودة التدقيق في الاردن - The Effect Of Corporate Governance On Audit Quality In Jordan, Medhat Bsoul

Al Jinan الجنان

This study was conducted to investigate the effect of corporate governance on the audit quality in Jordan. this study is applied on service company listed on Amman Stock Exchange for the year 2010, which constitute of (68) public service companies. To achieve study objective, the information from annual reports of these companies was used, as many independent variables as (existence of an audit committee in the company, the number of members of non-executives in the Board of Directors of the company, total assets, the company›s life, and the debt ratio) used as measure of corporate governance. And the proportion of …

Ohio Progress Update- Addressing Secondary Traumatic Stress And Providing Supportive Supervision, Quality Improvement Center For Workforce Development

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Secondary traumatic stress (STS) refers to the experience of people – generally professionals– who are exposed to others’ traumatic stories as part of their work. As a result of this exposure, these professionals can develop their own traumatic symptoms and reactions. Child welfare staff are particularly susceptible to STS because of the vulnerable nature of the families they work with, the unpredictable nature of their jobs, and their general lack of physical and psychological protection (ACS-NYU Children’s Trauma Institute, 2011). As such, STS can mimic the symptoms of Post-Traumatic Stress Disorder (Bride, 2007) including nightmares, sleep disruption, avoidance, and irritability. …

إدارة الأفراد في مؤسسات الإعلام المرئي وأثره على تعزيز الوعي بقضية فلسطين, Hazem Alcharawi

Al Jinan الجنان

No abstract provided.

التوافق المهني لدى عينة من الموظفين في المديرية العامة للتربية والتعليم بمحافظة الداخلية بسلطنة عمان, Badrieh Alrawayha, Mohammad Alcheikh Hamoud

Al Jinan الجنان

The current research investigates the Occupational Adjustment of a sample of employees at the Directorate General of Education in AlDakhliyah governorate. The researchers have used a descriptive correlational approach and the research was conducted with 260 employees working in the directorate general of the governorate. A research instrument was designed by the researchers to measure the occupational adjustment. The main results indicated that the level of occupational adjustment of the research sample appears to be very high. There were no statistically significant differences in the level of occupational adjustment due to social status and qualification. However, there were statistically significant …

مدى فاعلية نظام الحوافز في وزارة الصحة وأثره في تحسين الأداء, Ahmad Talafha

Al Jinan الجنان

This study aimed to identify the effectiveness of the system of incentives in the Ministry of Health and its impact on improving performance. The study population consisted of all workers in the Ministry of Finance of the State of Kuwait, from ranks of head of the category and upwards The study sample was of 39 respondents. The study showed the presence of trace significant statistically between the independent variables )incentive system( and the dependent variable )performance improvement( in the Kuwaiti Ministry of Health. The study also made a number of recommendations which follow the style of sound science to develop …

دراسة تأثير خصائص التنظيم في تحسين الأداء التنظيمي في القطاع المصرفي الأردني, Faleh Alhoury, Mohannad Tawaha

Al Jinan الجنان

هدفت الدراسة إلى تحليل التأثير المباشر لجملة من خصائص التنظيم وهي ( التوجهات الاستراتيجية، أبعاد الهيكل التنظيمي، الأنماط القيادية، التوجهات الاستراتيجية لتكنولوجيا المعلومات) في تحسين الأداء التنظيمي في المصارف الأردنية المسجلة في سوق عمان المالي. تكوّن مجتمع الدراسة من المدراء التنفيذيين في المصارف الأردنية وقدّر عددهم مئة وثلاثةوثمانون مديراً، وزّعت عليهم استبانة صّممت لقياس متغيّرات الدراسة، ولقد تمّ استرجاع وقبول مئة واثنين وعشرون استبانة. أشارت أهم النتائج إلى وجود تأثير للتوجهات الاستراتيجية، والمتمثلة في مستوى التحليل، ومستوى تجنّب المخاطر، ومستوى الاستباقية، ومستوى المستقبليّة، في تحسين الأداء التنظيمي، بينما تبيّن عدم وجود تأثير لمستوى الدفاعيّة ومستوى العدائيّة على الأداء التنظيمي، وتبيّن …

Trade Marketing And Its Effects., Marlon Bastos Antão

Business ETD Collections

In today’s challenging business environment, the companies are mostly dependent on customer relationship management as they are considered as the key factors for improving the company sales and growth in the end. The report has focused upon the discussion of Customer relationship management (CRM) in the growth of the retail business and the importance of trade marketing for the increasing sales and profitability of the business. On the other hand, the importance of customer satisfaction after a company’s product sale and marketing has been critically analysed and the various challenges the retail companies face in maintaining good customer loyalty in …

J Mich Dent Assoc October 2020

The Journal of the Michigan Dental Association

Every month, The Journal of the Michigan Dental Association brings news, information, and features about Michigan dentistry to our state's oral health community and the MDA's 6,200+ members. No publication reaches more Michigan dentists!

In this issue, the reader will find the following original content:

• A cover story, “Michigan’s New Hypertension Screening Guidelines: What Do They Mean for You?”
• Three feature articles: “The Mask Ask: Understanding and Addressing Mask Resistance”, “An Election-Year Message from Your MDA Dental PAC”, and “How to Respond to Online Reviews Without Violating HIPAA”.
• News you need, Editorial and regular department articles on MDA Foundation activities, …

Social Worker Shortages And The Rise In Competition For A Competent Child Welfare Workforce, Anita Barbee

Other QIC-WD Products

Several national studies have been conducted over the past few years (e.g. Hooyman, & Uniitzer, 2011; Lin, Lin, & Zhang, 2016) to project the number of social workers that will be needed by the year 2030. What they all point to is a huge deficit in the number of social workers (upwards of 200,000) needed to care for children, the elderly and those with addictions, mental health, and other health issues. However, those estimates may be low given that as of 2018 there was no regular gathering of comprehensive data on workforce needs in such areas as child welfare, juvenile …

Working From Home And The Office During A Pandemic: The Experience Of Louisiana Child Welfare Workers, Quality Improvement Center For Workforce Development

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Staff from the Louisiana Department of Children and Family Services, Child Welfare Division (CWD), like many other child welfare professionals from across the country, have been heavily affected by the COVID-19 pandemic. CWD caseworkers had to adjust to working at home, interacting with families differently, and remaining connected to colleagues via technology. It was, according to some staff, difficult and challenging at times. CWD staff in three parishes that have implemented the job redesign in partnership with the Quality Improvement Center for Workforce Development (QICWD) were asked to provide some insight into their experience of working during the pandemic. The …

Tree-Based Algorithm For Stable And Efficient Data Clustering, Hasan Aljabbouli, Abdullah Albizri, Antoine Harfouche

Department of Information Management and Business Analytics Faculty Scholarship and Creative Works

The K-means algorithm is a well-known and widely used clustering algorithm due to its simplicity and convergence properties. However, one of the drawbacks of the algorithm is its instability. This paper presents improvements to the K-means algorithm using a K-dimensional tree (Kd-tree) data structure. The proposed Kd-tree is utilized as a data structure to enhance the choice of initial centers of the clusters and to reduce the number of the nearest neighbor searches required by the algorithm. The developed framework also includes an efficient center insertion technique leading to an incremental operation that overcomes the instability problem of the K-means …

Telework, Megan Paul

Umbrella Summaries

What is telework?

Telework is a type of alternative work arrangement in which employees perform some or all of their job duties at an approved location other than their official worksite. Other labels for telework include telecommuting, remote work, mobile work, virtual work, distance work, distributed work, work from/at home, and flexplace, though definitions can vary (e.g., Allen, Golden, & Shockley, 2015). Telework arrangements can be informal and determined through individual agreements or formal, as part of a more structured program. Formal arrangements may be governed by federal or state statute, executive orders, organizational policy, or collective bargaining agreements. The …

Perspectives From A Permanency Team, Hannah Gettys, Natasha Mccoy, Jameka Paige

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Louisiana’s job redesign includes the creation of permanency teams (formerly known as the foster care program). Permanency teams consist of pairs of caseworkers who work together on a shared caseload, with one worker assisting parents and the other focusing on the care and needs of the children. Permanency teams are supported by a child welfare team specialist (CWTS) who assumes more of essential administrative tasks such as gathering documentation and transporting children, so the child welfare worker can focus on more clinical tasks. Teaming was a new way to approach the child welfare worker job. Some staff members were apprehensive …

Psychological Contract Breach, Dana Hollinshead, Megan Paul

Umbrella Summaries

What is psychological contract breach?

A psychological contract is defined as “individual beliefs, shaped by the organization, regarding terms of an exchange agreement between individuals and their organization” (Rousseau, 1995, p. 9, as cited in Zhao, Wayne, Glibkowski, & Bravo, 2007, p. 649). Psychological contracts do not necessarily involve legal contracts; they reflect promissory expectations that are the upshot of perceived implicit or explicit promises by one’s employer (Robinson, Kraatz, & Rousseau, 1996, p. 575). By extension, a psychological contract breach is an employee’s perception that their employer has failed to fulfill promises or expectations (Zhao et al., 2007). A …

The Influence Of Wics Model, Courage And Self-Efficacy On Effective Leadership: A Military Perspective, Mohamad Rudi Othman

Student Works (2020-2029)

Effective leadership is complex; however, its application is always critical especially for military organisations. In grasping effective leadership, the Malaysian Army always emphasises continuous leadership training towards its leaders. The Army doctrines guide training in the Malaysian Army, a manual specifically formulated to suit the service requirement. Correspond to leadership scholars and researchers, the Army believed effective leaders possess a set of virtues that differentiate them from non-leaders and these virtues could be developed. The leadership training in the Army begins as early as when an officer report for basic officer cadet training and the training continues progressively as officers …

Organizational Socialization, Martin Hall, Megan Paul

Umbrella Summaries

What is organizational socialization?

Organizational socialization—also referred to as onboarding—is “…the process by which newcomers make the transition from being organizational outsiders to being insiders” (Bauer, Bodner, Erdogan, Truxillo, & Tucker, 2007, p. 707). The overall goal of organizational socialization is to facilitate newcomer adjustment (Bauer & Erdogan, 2011). Specifically, adjustment means that new employees understand the key tasks of their job (i.e., role clarity), have confidence in their ability to perform the key tasks of their job (i.e., self-efficacy), feel like they are an accepted member of the organization (i.e., social acceptance), and understand the organization’s culture (e.g., goals, …

Antecedents Of Organizational Commitment Of Insurance Agents: Job Satisfaction, Ethical Behavior, And Ethical Climate, Weihui Fu, Feng He, Na Zhang

Journal of Global Business Insights

This research explored the impact of job satisfaction, the ethical behavior of coworkers, successful managers, and employees themselves. Also explored were six types of ethical climate on organizational commitment and its three dimensions, including affective, continuance, and normative commitment through an investigation on 476 Chinese insurance agents. The empirical results showed that ethical behavior of coworkers and a caring climate had a significantly positive impact on both organizational commitment and its three dimensions, while independence climate had no significant influence on overall organizational commitment or its three dimensions. Job satisfaction, ethical behavior of successful managers and employees themselves, and the …