Human Resources Management Commons^™

Exploring The Untapped Workforce Potential Of Employees With Intellectual And Developmental Disabilities In The Hotel Industry: Where To Start, Yoko Negoro, Sydney T. Pons, Thomas A. Little, Michael J. Tews, Donna Quadri-Felitti, Phillip M. Jolly

ICHRIE Research Reports

The hotel industry struggles with high employee turnover and labor shortages. Employing individuals with intellectual and developmental disabilities (EIDD) offers a solution, providing benefits such as improved loyalty, reduced turnover, and greater workplace diversity. Successful integration of EIDD requires addressing challenges like communication barriers, stigma, and the need for tailored support. Key to success are job coaches, who provide on-the-job training, support, and communication between EIDD and supervisors. They also educate coworkers to foster a more inclusive environment. Hotels should implement structured onboarding, provide reasonable accommodations, and offer socialization opportunities to ensure long-term success. Regular job coaching, performance feedback, and …

Hospital Organizations’ Obligation To Promote Spiritual Well-Being Among Nurses: Development Of A Normative Ethical Argument, Michael Jordan

Electronic Theses and Dissertations

This dissertation presents an innovative strategy to promote the support of nurses' spirituality within hospital organizations. By focusing on the spiritual well-being of nurses by hospital organizations, with a natural extension into nursing schools, the approach aims to enhance nurse’s ability to protect their own spirituality, provide comprehensive spiritual care to patients, and increase nurse moral resilience. By investing in nurses' spirituality and spiritual growth, hospitals can potentially increase job satisfaction among nursing staff, improve patient care outcomes, and create a more holistic healing environment for both nurses and patients. As the nursing shortage continues and the number of nurses …

The Democratization Of Coaching And Development Through Peer Coaching In Groups, Richard E. Boyatzis

Engaged Management ReView

People want and need development at work and in life. The cost of typical development activities limits access to those in powerful or higher status positions. In addition, the efficacy of training programs in organizations and higher education as developmental activities have shown relatively poor results in terms of sustained, desired change. The effects of coaching seem more promising, but it is highly labor intensive and therefore costly. Peer coaching in groups (PCGs) offers a potentially efficacious developmental activity at no or very low cost to organizations or individuals. PCGs can be used throughout the world and invite participation regardless …

The East La Walkouts Of 1968: How A Community Came Together For The Fight Of Chicano Educational Rights, Cynthia Castro

Undergraduate Research Symposium Posters

The Walkouts of 1968 occurred from March 1st to March 8th when thousands of Chicano students from 5 East LA high schools marched to have their voices heard by the school board and people across the United States of America

Issues:

Chicano youth and student movement was determined to find a new identity and radical forms of political power that were different from past generations (Munoz Jr., 75)

Chicano students were major contributors to the Chicano movement • The Walkouts were a foundation point for other educational movements in the Chicano community

Investigating The Factors Influencing The Rejection Of Cognitive Performance Tests In The Banking Sector Of Pakistan., Faraz Ali Memon, Uzair Inayat Memon

Business Review

This study explored the barriers hindering the adoption of cognitive performance tests in HR practices within Pakistan’s banking sector and developed practical recommendations for enhancing their implementation. A qualitative approach was adopted, and 16 semi-structured interviews were conducted with HR professionals from major banks in large cities. It aims to explore potential barriers to using and incorporating cognitive ability tests in selection practices. The data was later interpreted, and the findings highlighted five key themes. The results revealed factors influencing the rejection of cognitive performance tests in Pakistan's banking sector. It includes cultural factors such as senior management resistance and …

Impact Of Remote Work On Wages In Nevada’S Labor Force, Lauren Tomlinson, Sean Atias, Renato Salazar, Ezrah Tayag

Undergraduate Research Symposium Podium Presentations

Remote Work Evolution and COVID-19

• In 2019, 7% of full paid workdays were done remotely. During the pandemic, that number substantially grew to 60%, and by 2023 it shrunk down to 28%. Elements of remote work have even spread to multiple industries such as healthcare, finance, and education (Barrero et al., 2023).
• Direct relationship between self-perceived job performance and remote work productivity. However, living with children under 18 negatively impacts remote work engagement and productivity (Toscano & Zappalá, 2021).
• Remote work can be associated with increases in Total Factor Productivity (TFP). Between 2019 and 2021, a 1% increase in the …

Improving Employee Turnover Intention: Outsourced Human Resources Vs. In-House Human Resources, Precious Carter, Gary Blau, John Deckop, Daniel Goldberg

Engaged Management ReView

Small business research has neglected comparing employees’ perceptions on variables related to in-house human resources (HRI) vs. outsourced human resources (HRO) in small businesses. We used a mixed methods research design to study this issue. The first study consisted of 11 in-depth interviews. The qualitative insights we gained helped to guide survey construction for the second quantitative survey-based study. For the survey, 101 HRI U.S. employees and 97 HRO U.S. employees filled out a survey. Results from the HRI and HRO samples were equivalent in terms of participants’ years of work experience, work schedule, gender, company size, company age, perceived …

Employee Engagement In The Manufacturing Industry, Aubrey A. Miller

Management Undergraduate Honors Theses

The primary objective of this paper is to analyze employee engagement in the manufacturing industry while explaining the implementation processes for putting engagement initiatives in place. Employee engagement has shown to have an impact on overall business performance and this paper examines the original introduction of engagement in a workplace setting, theories relating to employee engagement, the need for engagement in the manufacturing industry, the key drivers of employee engagement, and human resource practices. This paper also walks through my 10-week internship with Klein Tools, and the processes I took to implementing employee engagement methods at Klein Tools’ manufacturing plant …

Self-Perceived Employability And Employer Expectations Of Community College Students' Skill Gap In Industry 4.0, Cherri Wells

Dissertations

Industry 4.0, the fourth industrial revolution, is reshaping job competencies and careers through technological integration, impacting global competitiveness, information security, and skill requirements (Jackson & Tomlinson, 2020). This shift has heightened job uncertainties, competition, and the role of institutional policymakers in aligning higher education with labor market demands (Kornelakis & Petrakaki, 2020; Tan et al., 2023 Tomlinson, 2012). However, inconsistencies persist between employer expectations and graduates’ skills, making employability, a graduate’s ability to secure and sustain employment, more crucial than ever (Fugate et al., 2004; Otache & Edopkolor, 2022).

This study aims to conduct a sequential explanatory mixed-method study by …

Exploring Contributions Of Partnerships Between Employers And Disability Organizations On Recruitment, Hiring, Training, Retention, And Accommodation Of Individuals With Disabilities In Mississippi, Peter Oluwadare Kalejaiye

Dissertations

The Americans with Disabilities Act (ADA) of 1990 provides equal employment opportunities for individuals with disabilities (IWDs) by prohibiting discrimination in employment. However, one out of four IWDs face discrimination in employment in the United States (U.S. Bureau of Labor Statistics, 2023). Additionally, despite establishing the Office of Disability Employment Policy and enacting the Workforce Innovation and Opportunity Act to help integrate IWDs into the workforce, IWDs face barriers to equal and equitable employment (NASEM, 2017). Previous studies recommend partnerships between employers and disability organizations (DOs) to provide employment opportunities and benefits for IWDs through recruitment, hiring, training, retention, and …

The Digital Incorporated Worker Narrative: A Mixed Methods Study Of Digital Capital, Work Selection, And Outcomes In The Fourth Industrial Revolution, Tracie King

Dissertations

Digital technology permeates society and industry, making digital-ready workers necessary for firms of all sizes as a firm seeks competitiveness in the market (Bergson-Shilcock et al., 2023; de Ruyter et al., 2018; Gorski et al., 2022; Karaboğa, 2023; Kim et al., 2017; Qureshi Zia, 2019). Firms seeking digital-ready workers face a complex digital divide that creates a worker shortage (Bergson-Shilcock et al., 2023; Karaboğa, 2023; Qureshi Zia, 2019). This study aims to describe workers' work selection, work experience, and outcomes in a complex digital society.

Most digital divide research focuses on the individuals excluded from owning, accessing, and having skills …

The Effect Of Implementing A Development Program Using Mental Imagery On The Time To Master Psychomotor Skills, Randal Agee

Dissertations

Psychomotor skills development programs that use mental imagery have been demonstrated to help individuals acquire psychomotor skills (Anu et al., 2020; Seymore-Walsh et al., 2020; Toth et al., 2020). The commercial trucking industry is presently experiencing a global shortage of qualified truck drivers (American Trucking Association, 2019; Staats et al., 2017). One reason individuals are avoiding or leaving careers as commercial truck drivers is the time spent away from home (Staats et al., 2017). A couple logistical strategies have been developed to improve the situation (Mittal et al., 2018; Prime Inc, 2024); however, for the solutions to be sustainable, the …

Analyzing The Recruitment And Retention Strategy Of The Federal Government At Fort Cavazos, Frank Ceballos Jr.

Theses & Dissertations

The U.S. federal government is the largest employer in the United States of America, employing over two million Americans to fill positions that support the American people. This includes providing service and support to all military installations, including Fort Cavazos. With such a large workforce, challenges are natural, and one of the biggest challenges is retaining and recruiting for its current workforce. Fort Cavazos is not immune to these recruitment and retention challenges. This qualitative study was conducted to provide possible solutions that may help recruitment and retention. The qualitative study was conducted in two phases. The first phase was …

Front Line Innovation In Federal Agencies: U.S. Department Of State Passport Services Innovation Portal Engagement Program, Bill Langer

Creativity and Change Leadership Graduate Student Master's Projects

This project explores strategies for enhancing front-line innovation within federal agencies through employee engagement with the U.S. Department of State's Passport Services Innovation Portal. Rooted in the principles of creative leadership and intrinsic motivation, the project addresses persistent barriers to innovation in federal settings, such as bureaucratic inertia and a lack of feedback mechanisms for idea submissions. Utilizing the Creative Problem Solving (CPS) model and a modified 21st-century facilitation framework, the project team designed and implemented an engagement program that included informational briefings and targeted newsletters. Quantitative data from website analytics and idea submissions were analyzed using paired t-tests and …

Wax On, Wax Off - Polishing Toward An Exceptional Staff, Michael Saba D.M.D.

Journal of the Macomb Dental Society

This article features a monthly column from the Macomb Dental Society's editor, Dr. Michael Saba.

Employee Experiences With Human Resources Management In Nonprofit Organizations, Jacquelyn Vari

Health Studies Capstones

When we discuss “Human Resources Management” what we really mean to discuss is the way that the people and employees are treated and accounted for in an organizational setting. There are many different approaches that organizations can have to human resources management, and nonprofit organizations in particular often have different degrees of management ranging from a staff member managing the whole program to having an external person handle singular processes like recruiting, onboarding, and personnel investigations. But how does a nonprofit’s handling of human resources management concerns affect the wellbeing of employees in an organization? And do employers have the …

Developing Standard Operating Procedures For The Dewitt Town Clerk’S Office, Noura M. Osman

Creativity and Change Leadership Graduate Student Master's Projects

ABSTRACT OF PROJECT

Developing Standard Operating Procedures for the DeWitt Town Clerk’s Office

This project addresses the operational inconsistencies in the DeWitt Town Clerk’s Office in Syracuse, NY, by creating a structured Standard Operating Procedures (SOP's) manual. The focus is on six high-impact processes: tax collection, water bill payments, dog licensing (new and renewals), marriage license transcript requests, and handicap parking permit issuance and renewal. Each SOP includes visual info-graphics to enhance accessibility and minimize errors. The final product is designed to improve on-boarding, reduce staff reliance on memory, increase efficiency, and align with creativity and change leadership principles.

Bridging The Gap: Management Vs. Leadership And The Path To Mastering Both, Wesley A. Key

Marketing Undergraduate Honors Theses

Management and leadership, though often conflated, represent distinct but complementary skills that are critical for organizational success. This thesis aims to explore the fundamental differences between management and leadership, highlighting how these roles interact and the necessity for individuals to master both to excel in today’s dynamic business environment. Drawing on theoretical frameworks from psychology, organizational behavior, and case studies, this research synthesizes academic literature to address key questions: What core competencies distinguish leaders from managers? How do these competencies align or conflict with one another in real-world settings? And what practical steps can individuals take to develop proficiency in …

The Future Of Work: Examining New Graduate Sentiment On Remote Work And Return To Office Mandates, Ishani Adidam

Theses/Capstones/Creative Projects

As the impact of the COVID-19 pandemic dwindles, companies that had leveraged Work from Home (WFH) flexibility are now implementing Return to Office (RTO) mandates. While 70% of employees prefer a hybrid work model, 61.4% are expected to work full-time in-office due to these mandates, leading to widespread employee discontent. This study investigates whether such dissatisfaction extends to new graduates entering the workforce. A pilot survey revealed that 68% of new graduates prefer a hybrid work modality, yet 52% stated that work modality would not significantly impact their job decision-making process, and 46% said they would be unlikely to leave …

J Mich Dent Assoc May 2025

The Journal of the Michigan Dental Association

The Journal of the Michigan Dental Association is published digitally each month through ADA Commons, reaching 166 countries and accumulating over 35,800 downloads. This extensive reach provides news, information, and features about Michigan dentistry, our state's oral health community, and the MDA's 6,200+ members. It serves as the main publication for connecting with Michigan dentists.

The May issue features:

• An informative interview with Dr. Cheri Newman, the MDA’s new president.
• A feature article from Delta Dental on the utilization of dental services pre- and post-COVID-19 and how the continuing decline in the utilization of restorative services may impact plan design. …