Human Resources Management Commons^™

Equal Employment Team Project, Jing Zhang

Q2S Enhancing Pedagogy

Equal employment opportunity (EEO) is a key chapter in any human resources management books. Unequal employment treatment is prevalent. In 2018, the Equal Employment Opportunity Commission received 554,000 calls and emails concerning potential discrimination claims. Since most students do not have unequal employment experience, it is critical to find some ways to allow students to see how others suffered from unequal employment treatment and think about how to avoid such behaviors. The team project encourages students to find EEO related cases and discuss the implications to the business in a presentation.

Ua18/1 Facet - Publications, Wku Archives

WKU Archives Collection Inventories

Publications created by the Faculty Center for Excellence in Teaching (FaCET).

Millennials As Workforce: An Exploratory Study Of The Hong Kong Chinese, Paul Leung, Jamie Lo

Faculty of Management & Hospitality (THEi)

Millennials was defined as the generation born between 1982 and 2004. They were also known as the Generation Y, who born in the wake of the internet era, digital savvy and distinguished with their preceding Generation X. Many of them were the only child of the family and within which, many single parent families. Millennials is a huge and massive group, which embedded many distinctive sub-groups. In the US alone, there were more than 80 million millennials. For years, researches have been conducted attempting to unveil the unique characteristics and demands of the group. There are, however, strong concerns about …

Ua25/2 Memoranda, Wku Human Resources

WKU Administration Documents

Memoranda issued by WKU Human Resources to faculty & staff via email.

• Human Resources' Staffing & Services
• General Update - Compensation & Performance Management/Development Projects
• Pension Reform Update
• 2019 Special Legislative Session Update

Evaluating Coaching Programs, Elza Mylona, Richard Van Eck

Teaching, Leadership & Professional Practice Faculty Publications

Take home points

1. Program evaluation depends on the goals; the clearer they are, the more effective the program will be.
2. Evaluation models are powerful tools, but expertise in using them is critical.
3. Evaluation begins before, and continues after, the intervention itself.
4. Success criteria should be defined and stakeholders’ participation ensured before choosing evaluation measures.

Ua35/3 Memoranda, Wku Provost

WKU Administration Documents

2019 memoranda issued by the WKU Provost to faculty & staff via email.

• Center for Innovative Teaching & Learning
• Comprehensive Academic Program Evaluation Committee Membership
• Updates from the Provost
• Academic Affairs Personnel Update
• College of Health & Human Services Dean Search Update
• Potter College Leadership Update
• Provost Council
• Office of the Provost Personnel Updates
• Welcome Back!
• August 29th Class Schedules & Football Game Parking
• CAPE & Curriculum Review
• SIF Commitments
• WKU Undergraduate Curriculum Expedited Review Workflow
• WKU Undergraduate Curriculum Full Review Workflow
• Diversity, Equity & Inclusion Plan
• Gray Associates
• Fifth Week Check-in
• Strategic Enrollment Planning Committees
• Updates from the Provost …

The Influence Of Employer Branding In Talent Management In The Hotel Industry, Donagh Davern, Leo Jago, Margaret Deery

Irish Business Journal

This paper aims to explore the influence of employer branding in attracting and retaining talented employees, with a particular focus on millennial staff. The paper reviews literature in the area of talent management, employer branding and the millennial generation in the hotel industry and draws on the results of interviews with hotel General Managers. At a time when there is a shortage of talent to fill available positions in the hotel industry, this paper seeks to give hoteliers an improved understanding of the concepts of talent management and employer branding and their usage in the attraction and retention of staff, …

Managing Diverse Talent: Best Practices In Sourcing, Attracting, And Retaining Diverse Employees, Joseph Mastrocola

Publications & Research

This paper explores the importance of diversity in the workplace and how to create a more diverse workforce. It explores the competitive advantages associated with employing diverse talent and how that can translate to greater profits. It also looks at best practices in recruiting diverse employees, specifically where to find diverse talent and how to attract it. It also focuses on what efforts should be made to ensure the retention of diverse talent and how to foster an organizational culture that supports diversity and inclusion.

Performance Management: Should It Be Implemented Into Public Hospital X?, Megan O'Mahony

Masters

This dissertation will take a case study approach which will entail researching a particular discipline of employees within an organisation in order to understand and conclude on the research topic. The research topic is performance management and the aim is to see if a more formal performance management system can be put in place and accepted by the employees of this organisation, a public hospital in Ireland. In order to answer the research question “Performance Management; should it be implemented into public hospital X?” the researcher conducted both quantitative research and qualitative research methodology. The quantitative research consisted of a …

Ex-Post Service Contract Performance Management, Brian Forbes, Malcolm Brady

Articles

This paper highlights how contract incompleteness can threaten the performance of public procurement facilities management contracts during their implementation stages, based on a multiple case study comprising five public procurement services contracts. The paper takes a principle-agent view and with the unit of analysis being the contract itself. The paper shows that contract contingencies are almost inevitable and may stem from the written contract or from the participating organisations. Written and unwritten contract management mechanisms were used in practice to deal with contingencies as they arose in the services case studies examined. The paper found that written contracts do not …

External And Internal Networks And Access To Hrd Resources In Small Professional Service Firms, Ciara Nolan Dr, Thomas Garavan

Articles

A key challenge facing small professional service firms (PSFs) in the context of implementing human resource development (HRD) is access to resources. The use of external and internal networks represents an important means of identifying and acquiring needed resources. We utilize resource dependency and network theories to explore the types of networks used by owner-managers to acquire HRD resources and the types of resources that are acquired. We investigate these issues utilizing three case study organizations located in the Republic of Ireland and interview data from owner-managers and employees. We found that small PSFs derived resources from both coercive and …

Mitigating High-Skill Brain Drain In Low-Growth Economies: An Examination Of Existing Brain-Drain Threats In New Mexico And Strategy And Policy Alternative To Address Them, Aaron T. Cowan, Kelly R. Cowan, Steven T. Walsh

Engineering and Technology Management Faculty Publications and Presentations

This study analyzes the challenges faced by struggling or low-growth economies when they lose highly skilled human capital via the process of "brain drain" or "ability drain." Such losses pose severe potential hazards to technology-based economic development. Factors related to these phenomena are characterized and examined via literature review and mixed methodology analysis to compare and contrast potential ways to manage brain drain and even achieve positive "brain gain" through individual and business-oriented strategies and policy alternatives.

Developing Team Creativity: The Influence Of Psychological Safety And Relation-Oriented Shared Leadership, Soo Jeoung Han, Yunsoo Lee, Michael Beyerlein

Organizational Performance and Workplace Learning Faculty Publications and Presentations

This study examines the effects of a psychosocially safe environment and two types of shared leadership on project team creativity. We focused on specific dimensions of shared leadership to examine their association with creative outcomes. To measure the dimensions, we conducted a survey of 260 graduate and undergraduate students working in project teams at a large Southwestern university. We found that a psychologically safe environment enabled team members to perform task-oriented and relation-oriented tasks. However, only relation-oriented shared leadership positively influenced team creativity. Based on our findings, we provided research and practical implications, as well as study limitations and future …

Emotional Intelligence Instruction For Millennials In Undergraduate Education, Jason M. Pollett

College of Graduate Studies: Theses & Dissertations

The purpose of this study was to examine the improvement, if any, of emotional intelligence scores of students who participated in and completed the specified professional development seminar. In addition, this study aimed to examine the relationship between emotional intelligence subscales of students enrolled in a professional development seminar that focuses on enhancing the emotional intelligence. The research design for this study was an ex post facto, quasi-experimental correlational quantitative research design. Data from the 371 students who enrolled in the Professional Development Seminar course during academic years 2015-2017 served as the sample for this study.

This study focused on …

A Research Study On The Impact Management Have On Employee Engagement In A Manufacturing Company, Alice Murphy

Theses

The purpose of this paper is to discover can management have an impact on employee engagement. Many companies put millions into creating the best fit policies for their organization without focusing on management behaviour and how it affects employees alone. Leadership theories have evolved over the years and will continue to change from generation to generation. The evolving term of the meaning of 'leadership' suggests to the researcher that there will never be enough studies done in this field. Despite the vast amount of research done, there seems to be a paucity in the area of leadership in the manufacturing …

An Insight To Project Manager Personality Traits Improving Team Project Outcomes, Thomas G. Henkel, Gordon Haley, Debra T. Bourdeau, James Marion

Publications

Individual personality assessments tools have a strong following among Fortune 100 companies.[1] Besides being used for hiring purposes, individual personality assessment tools give project managers insight into personality and aspirations, as well as how they process and organize information, make decisions, and interact with team members and other stakeholders. The aim of this research study was to explore what personality traits project managers need to lead a project team effectively. To accomplish this, we employed the Big Five Personality® and the 1/11 Myers-Briggs (MBTI®) personality assessments to identify favorable personality traits and characteristics when managing projects.

การจัดการศึกษาสำหรับเด็กผู้ลี้ภัยในเขตเมืองในโรงเรียนไทย, อัญชลี ศรีชมภู

Chulalongkorn University Theses and Dissertations (Chula ETD)

งานวิจัยครั้งนี้มีวัตถุประสงค์เพื่อ (1) ศึกษาสภาพปัญหาและข้อท้าทายในการจัดการศึกษาสำหรับเด็กผู้ลี้ภัยในเขตเมืองในโรงเรียนไทย (2) ศึกษาทัศนคติของบุคลากรทางการศึกษาที่มีผลต่อการจัดการศึกษา และ (3) หาแนวทางในการส่งเสริมการจัดการศึกษาที่เหมาะสม ภายใต้กรอบแนวปฏิบัติสำหรับการจัดการศึกษาแก่บุคคลที่ไม่มีหลักฐานทางทะเบียนราษฎรหรือไม่มีสัญชาติไทย และแนวทางการคุ้มครองและดูแลเด็กผู้ลี้ภัยในประเด็นด้านการจัดการศึกษาของ UNHCR ซึ่งเก็บข้อมูลจากโรงเรียนในเขตกรุงเทพมหานคร ทั้งโรงเรียนรัฐบาลและโรงเรียนเอกชน จำนวน 5 แห่ง ใช้การศึกษาแบบพหุกรณีศึกษาโดยการศึกษาจากเอกสาร การสังเกต การสัมภาษณ์เชิงลึก และการสนทนากลุ่ม จากผู้ให้ข้อมูลที่สำคัญ ได้แก่ ผู้อำนวยการ รองผู้อำนวยการ ครูผู้สอน เด็กผู้ลี้ภัยในเขตเมือง เด็กไทย และผู้ที่มีส่วนเกี่ยวข้องอื่น ๆ ผลการศึกษา พบว่า สภาพการจัดการศึกษาสำหรับเด็กผู้ลี้ภัยในเขตเมืองในโรงเรียนไทย ใช้รูปแบบเดียวกันกับเด็กไทยทุกประการ ซึ่งหลายโรงเรียนให้การสนับสนุนและช่วยเหลือเด็กกลุ่มนี้โดยการจัดสอบเทียบโอนความรู้ในระดับชั้นที่หายไป การสอบเลื่อนชั้นกลางปี และความยืดหยุ่นในการวัดและประเมินผลในชั้นเรียน อย่างไรก็ตาม ยังคงต้องเผชิญกับข้อท้าทายในการดำเนินงานในหลาย ๆ ประการ อาทิ อุปสรรคด้านทักษะทางภาษาไทยของเด็กผู้ลี้ภัย ฯ จำนวนบุคลากรทางการศึกษาที่ไม่เพียงพอ และการขาดการประสานความร่วมกันของหน่วยงานที่เกี่ยวข้อง เป็นต้น ในขณะที่ผลของการศึกษาทัศนคติของบุคลากรทางการศึกษาที่มีผลต่อการจัดการศึกษา พบว่า บุคลากรทางการศึกษาส่วนใหญ่รับรู้และเข้าใจสถานการณ์ของเด็กผู้ลี้ภัย และมองว่าการให้โอกาสทางการศึกษาอย่างเท่าเทียมกันกับเด็กไทยเป็นสิทธิที่พวกเขาพึงจะได้รับ แต่มีบุคลากรบางส่วนที่มองว่า การให้การศึกษาสำหรับเด็กกลุ่มนี้ส่งผลกระทบทางลบต่อเด็กไทยและทำให้ยากต่อการบริหารจัดการของโรงเรียน ทั้งในงานวิจัยนี้ยังได้เสนอแนวทางในการจัดการศึกษาสำหรับเด็กกลุ่มนี้ใน 3 รูปแบบ คือ คือ (1) การจัดห้องเรียนพิเศษสำหรับเด็กผู้ลี้ภัยในเขตเมืองในโรงเรียนไทย (2) การจัดตั้งโรงเรียนสำหรับเด็กผู้ลี้ภัยในเขตเมืองโดยเฉพาะ และ (3) การจัดการศึกษาในโรงเรียนไทยตามปกติ แต่เพิ่มการประสานความร่วมมือไปยังหน่วยงานที่เกี่ยวข้อง เพื่อให้จัดตั้งหรือพัฒนาศูนย์การเรียนเดิม ให้สามารถจัดการเรียนการสอนเพื่อปรับพื้นฐานความรู้ ทักษะทางภาษาไทย และทักษะการใช้ชีวิตที่จำเป็นอย่างเพียงพอและมีมาตรฐานเดียวกันให้กับเด็กผู้ลี้ภัยในเขตเมือง ก่อนที่จะส่งพวกเขาเข้ารับการศึกษาต่อในโรงเรียนไทย ซึ่งเป็นรูปแบบที่เหมาะสมและมีความเป็นไปได้มากที่สุด

University President Compensation: A Complex Examination Of Its Determinants And Consequences, Sheila Keener

Theses and Dissertations

This dissertation examined the controversy surrounding the high levels of compensation paid to university presidents. To do this, the first half of this dissertation includes a systematic review of the existing literature regarding the relation between university performance and university president compensation in nonprofit universities. The second half of this dissertation attempts to replicate the findings from the systematic review with more current data. Several gaps identified in the literature, including the effects of analyzing specific compensation components, the effect of university president compensation on subsequent university performance, potential nonlinear relations, and how relations between university performance and university president …

Exploring The Impact Of Diversity Training On The Development And Application Of Cultural Competence Skills In Higher Education Professionals, Kendra Cabler

Theses and Dissertations

In recent years the terms diversity and inclusion have become major buzzwords across industries and fields of study. Within the field of education broadly, and higher education in particular, a shifting student demographic can be seen across the country. Issues of equity and inclusion have become central complexities for present day educational strategists, and organizations committed to cultivating a culture of inclusion must do so with intentionality. In the context of higher education, this often requires the intentional development of professionals within a particular college or university. There has been a great deal of research concerning the development of cultural …

Ua66/2 Ogden College Of Science & Engineering Architectural & Manufacturing Sciences, Wku Archives

WKU Archives Collection Inventories

Records created by the Architectural & Manufacturing Sciences.

Files are arranged in the following subseries:

1. Administration
2. Publications
3. Centers & Institutes