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Singapore Management University

2016

Research Collection School Of Computing and Information Systems

Articles 31 - 60 of 64

Full-Text Articles in Social and Behavioral Sciences

Livelabs: Building In-Situ Mobile Sensing And Behavioural Experimentation Testbeds, Kasthuri Jayarajah, Rajesh Krishna Balan, Meera Radhakrishnan, Archan Misra, Youngki Lee Jun 2016

Livelabs: Building In-Situ Mobile Sensing And Behavioural Experimentation Testbeds, Kasthuri Jayarajah, Rajesh Krishna Balan, Meera Radhakrishnan, Archan Misra, Youngki Lee

Research Collection School Of Computing and Information Systems

In this paper, we present LiveLabs, a first-of-its-kind testbed that isdeployed across a university campus, convention centre, and resortisland and collects real-time attributes such as location, group contextetc., from hundreds of opt-in participants. These venues, data,and participants are then made available for running rich humancentricbehavioural experiments that could test new mobile sensinginfrastructure, applications, analytics, or more social-sciencetype hypotheses that influence and then observe actual user behaviour.We share case studies of how researchers from aroundthe world have and are using LiveLabs, and our experiences andlessons learned from building, maintaining, and expanding LiveLabsover the last three years.

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Are You Charlie Or Ahmed? Cultural Pluralism In Charlie Hebdo Response On Twitter, Jisun An, Haewoon Kwak, Yelena Mejova, Sonia Alonso Saenz De Oger, Braulio Gomez Fortes May 2016

Are You Charlie Or Ahmed? Cultural Pluralism In Charlie Hebdo Response On Twitter, Jisun An, Haewoon Kwak, Yelena Mejova, Sonia Alonso Saenz De Oger, Braulio Gomez Fortes

Research Collection School Of Computing and Information Systems

We study the response to the Charlie Hebdo shootings of January 7, 2015 on Twitter across the globe. We ask whether the stances on the issue of freedom of speech can be modeled using established sociological theories, including Huntington’s culturalist Clash of Civilizations, and those taking into consideration social context, including Density and Interdependence theories. We find support for Huntington’s culturalist explanation, in that the established traditions and norms of one’s “civilization” predetermine some of one’s opinion. However, at an individual level, we also find social context to play a significant role, with non-Arabs living in Arab countries using #JeSuisAhmed …

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#Greysanatomy Vs. #Yankees: Demographics And Hashtag Use On Twitter, Jisun An, Ingmar Weber May 2016

#Greysanatomy Vs. #Yankees: Demographics And Hashtag Use On Twitter, Jisun An, Ingmar Weber

Research Collection School Of Computing and Information Systems

Demographics, in particular, gender, age, and race, are a key predictor of human behavior. Despite the significant effect that demographics plays, most scientific studies using online social media do not consider this factor, mainly due to the lack of such information. In this work, we use state-of-the-art face analysis software to infer gender, age, and race from profile images of 350K Twitter users from New York. For the period from November 1, 2014 to October 31, 2015, we study which hashtags are used by different demographic groups. Though we find considerable overlap for the most popular hashtags, there are also …

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Context-Aware Advertisement Recommendation For High-Speed Social News Feeding, Yuchen Li, Dongxiang Zhang, Ziquan Lan, Kian-Lee Tan May 2016

Context-Aware Advertisement Recommendation For High-Speed Social News Feeding, Yuchen Li, Dongxiang Zhang, Ziquan Lan, Kian-Lee Tan

Research Collection School Of Computing and Information Systems

Social media advertising is a multi-billion dollar market and has become the major revenue source for Facebook and Twitter. To deliver ads to potentially interested users, these social network platforms learn a prediction model for each user based on their personal interests. However, as user interests often evolve slowly, the user may end up receiving repetitive ads. In this paper, we propose a context-aware advertising framework that takes into account the relatively static personal interests as well as the dynamic news feed from friends to drive growth in the ad click-through rate. To meet the real-time requirement, we first propose …

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How Android App Developers Manage Power Consumption? An Empirical Study By Mining Power Management Commits, Lingfeng Bao, David Lo, Xin Xia, Xinyu Wang, Cong Tian May 2016

How Android App Developers Manage Power Consumption? An Empirical Study By Mining Power Management Commits, Lingfeng Bao, David Lo, Xin Xia, Xinyu Wang, Cong Tian

Research Collection School Of Computing and Information Systems

As Android platform becomes more and more popular, a large amount of Android applications have been developed. When developers design and implement Android applications, power consumption management is an important factor to consider since it affects the usability of the applications. Thus, it is important to help developers adopt proper strategies to manage power consumption. Interestingly, today, there is a large number of Android application repositories made publicly available in sites such as GitHub. These repositories can be mined to help crystalize common power management activities that developers do. These in turn can be used to help other developers to …

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Mining And Clustering Mobility Evolution Patterns From Social Media For Urban Informatics, Chien-Cheng Chen, Meng-Fen Chiang, Wen-Chih Peng May 2016

Mining And Clustering Mobility Evolution Patterns From Social Media For Urban Informatics, Chien-Cheng Chen, Meng-Fen Chiang, Wen-Chih Peng

Research Collection School Of Computing and Information Systems

In this paper, given a set of check-in data, we aim at discovering representative daily movement behavior of users in a city. For example, daily movement behavior on a weekday may show users moving from one to another spatial region associated with time information. Since check-in data contain both spatial and temporal information, we propose a mobility evolution pattern to capture the daily movement behavior of users in a city. Furthermore, given a set of daily mobility evolution patterns, we formulate their similarity distances and then discover representative mobility evolution patterns via the clustering process. Representative mobility evolution patterns are …

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Approximating The Performance Of A "Last Mile" Transportation System, Hai Wang, Amedeo Odoni May 2016

Approximating The Performance Of A "Last Mile" Transportation System, Hai Wang, Amedeo Odoni

Research Collection School Of Computing and Information Systems

The Last Mile Problem (LMP) refers to the provision of travel service from the nearest public transportation node to a home or office. We study the supply side of this problem in a stochastic setting, with batch demands resulting from the arrival of groups of passengers who request last-mile service at urban rail stations or bus stops. Closedform approximations are derived for the performance of Last Mile Transportations Systems as a function of the fundamental design parameters of such systems. An initial set of results is obtained for the case in which a fleet of vehicles of unit capacity provides …

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On Unravelling Opinions Of Issue Specific-Silent Users In Social Media, Wei Gong, Ee-Peng Lim, Feida Zhu, Pei Hua Cher May 2016

On Unravelling Opinions Of Issue Specific-Silent Users In Social Media, Wei Gong, Ee-Peng Lim, Feida Zhu, Pei Hua Cher

Research Collection School Of Computing and Information Systems

Social media has become a popular platform for people toshare opinions. Among the social media mining researchprojects that study user opinions and issues, most focus onanalyzing posted and shared content. They could run into thedanger of non-representative findings as the opinions of userswho do not post content are overlooked, which often happensin today’s marketing, recommendation, and social sensing research.For a more complete and representative profiling ofuser opinions on various topical issues, we need to investigatethe opinions of the users even when they stay silent onthese issues. We call these users the issue specific-silent users(i-silent users). To study them and their …

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Mapping Information Systems Student Skills To Industry Skills Framework, Shankararaman, Venky, Gottipati Swapna Apr 2016

Mapping Information Systems Student Skills To Industry Skills Framework, Shankararaman, Venky, Gottipati Swapna

Research Collection School Of Computing and Information Systems

SFIA skills framework is widely popular among education institutions and ICT industries. The framework provides ICT skills profiles which can be a valuable resource that supports the career planning of a student. However, currently a student does not have a method or approach to exploit the SFIA framework to align his or her competencies that he or she has acquired during the education program, to the skills defined in the SFIA framework. In this paper, we present a solution model for generating a skills report based on individual's competencies and experiences. In particular, we focus on Information Systems students' profiles. …

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What Makes A Music Track Popular In Online Social Networks?, Jing Ren, Jialie Shen, Robert John Kauffman Apr 2016

What Makes A Music Track Popular In Online Social Networks?, Jing Ren, Jialie Shen, Robert John Kauffman

Research Collection School Of Computing and Information Systems

Tens of thousands of music tracks are uploaded to the Internet every day through social networks that focus on music and videos, as well as portal websites. While some of the content has been popular for decades, some tracks that have just been released have been completely ignored. So what makes a music track popular? Can we predict the popularity of a music track before it is released? In this research, we will focus on an online music social network, Last.fm, and investigate three key factors of a music track that may have impact on its popularity. They include: the …

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A Framework For Evaluating Energy Sustainability Efforts In Maritime Terminal Operations, Kar Way Tan, Members Of Green Transformation Lab Apr 2016

A Framework For Evaluating Energy Sustainability Efforts In Maritime Terminal Operations, Kar Way Tan, Members Of Green Transformation Lab

Research Collection School Of Computing and Information Systems

Environmental sustainability at ports has been getting more attention from port operators and port regulators. GHG emissions associated with operations and search for clean energy sources are some issues that are continuously monitored and urgently addressed at leading ports across the world. Singapore port, one of the busiest in the world, is no exception. In the planning for the Singapore’s next generation port, this study helps to provide a framework to learn, evaluate and monitor sustainability initiatives in maritime terminal operations for Singapore and selected international ports.

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Mycompetencies: Competency Tracking Mobile Application For Is Students, Gottipati Swapna, Shankararaman, Venky Apr 2016

Mycompetencies: Competency Tracking Mobile Application For Is Students, Gottipati Swapna, Shankararaman, Venky

Research Collection School Of Computing and Information Systems

The overall aim of learning outcomes and competency based education is to improve the efficiency and effectiveness of higher education. It's important to track regularly student's competency acquisition so that the faculty can improve the teaching delivery and adapt the content accordingly. Student based self-assessment of competency tracking on a weekly basis aids faculty to intervene in course delivery process for effective teaching and learning experience. It also helps students to have a better understanding of their competency levels and accordingly prepare for weekly sessions. To enable students to self-assess the competencies in more structured format, there is a need …

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Knowledge Cluster Development Through Connectivity: Examples From Southeast Asia, Hans-Dieter Evers, Thomas Menkhoff Apr 2016

Knowledge Cluster Development Through Connectivity: Examples From Southeast Asia, Hans-Dieter Evers, Thomas Menkhoff

Research Collection School Of Computing and Information Systems

Whereas since the 1990s national and regional planners saw the creation of knowledge clusters as a panacea for gaining a competitive advantage to propel a region or country into a higher stage of industrial development, recent research suggests that connectivity (e.g. through broadband penetration or joint research connections with collaborators elsewhere) is one of the enablers for socio-economic development. This paper will draw on the results of studies on knowledge clusters in Southeast Asian countries (Malaysia, Brunei, Singapore) as well as the relevant current literature to ask the question, whether knowledge clusters really contribute to regional development and if yes, …

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Ontology-Aided Feature Correlation For Multi-Modal Urban Sensing, Archan Misra, Zaman Lantra, Kasthuri Jayarajah Apr 2016

Ontology-Aided Feature Correlation For Multi-Modal Urban Sensing, Archan Misra, Zaman Lantra, Kasthuri Jayarajah

Research Collection School Of Computing and Information Systems

The paper explores the use of correlation across features extracted from different sensing channels to help in urban situational understanding. We use real-world datasets to show how such correlation can improve the accuracy of detection of city-wide events by combining metadata analysis with image analysis of Instagram content. We demonstrate this through a case study on the Singapore Haze. We show that simple ontological relationships and reasoning can significantly help in automating such correlation-based understanding of transient urban events.

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Patrol Scheduling In An Urban Rail Network, Hoong Chuin Lau, Zhi Yuan, Aldy Gunawan Apr 2016

Patrol Scheduling In An Urban Rail Network, Hoong Chuin Lau, Zhi Yuan, Aldy Gunawan

Research Collection School Of Computing and Information Systems

This paper presents the problem of scheduling security teams to patrol a mass rapid transit rail network of a large urban city. The main objective of patrol scheduling is to deploy security teams to stations of the network at varying time periods subject to rostering as well as security-related constraints. We present several mathematical programming models for different variants of this problem. To generate randomized schedules on a regular basis, we propose injecting randomness by varying the start time and break time for each team as well as varying the visit frequency and visit time for each station according to …

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Detection Of Bird Nests In Overhead Catenary System Images For High-Speed Rail, Xiao Wu, Ping Yuan, Qiang Peng, Chong-Wah Ngo, Jun-Yan He Mar 2016

Detection Of Bird Nests In Overhead Catenary System Images For High-Speed Rail, Xiao Wu, Ping Yuan, Qiang Peng, Chong-Wah Ngo, Jun-Yan He

Research Collection School Of Computing and Information Systems

The high-speed rail system provides a fast, reliable and comfortable means to transport large number of travelers over long distances. The existence of bird nests in overhead catenary system (OCS) can hazard to the safety of the high-speed rails, which will potentially result in long time delays and expensive damages. A vision-based intelligent inspection system capable of automatic detection of bird nests built on overhead catenary would avoid the damages and increase the reliability and punctuality, and therefore is attractive for a high-speed railway system. However, OCS images exhibit great variations with lighting changes, illumination conditions and complex backgrounds, which …

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Helping Smes Understand Consumers And Competitors, Kyong Jin Shim Mar 2016

Helping Smes Understand Consumers And Competitors, Kyong Jin Shim

Research Collection School Of Computing and Information Systems

No abstract provided.

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Learning To Find Topic Experts In Twitter Via Different Relations, Wei Wei, Gao Cong, Chunyan Miao, Feida Zhu, Guohui Li Mar 2016

Learning To Find Topic Experts In Twitter Via Different Relations, Wei Wei, Gao Cong, Chunyan Miao, Feida Zhu, Guohui Li

Research Collection School Of Computing and Information Systems

Expert finding has become a hot topic along with the flourishing of social networks, such as micro-blogging services like Twitter. Finding experts in Twitter is an important problem because tweets from experts are valuable sources that carry rich information (e.g., trends) in various domains. However, previous methods cannot be directly applied to Twitter expert finding problem. Recently, several attempts use the relations among users and Twitter Lists for expert finding. Nevertheless, these approaches only partially utilize such relations. To this end, we develop a probabilistic method to jointly exploit three types of relations (i.e., follower relation, user-list relation and list-list …

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Value-Inspired Service Design In Elderly Home-Monitoring Systems, Na Liu, Sandeep Purao, Hwee-Pink Tan Mar 2016

Value-Inspired Service Design In Elderly Home-Monitoring Systems, Na Liu, Sandeep Purao, Hwee-Pink Tan

Research Collection School Of Computing and Information Systems

The provision of elderly home-monitoring systems to enhance aging-in-place requires the service to meet the needs of both the elderly and their caregivers. The design of such IT services requires interdisciplinary efforts to look beyond the technical requirements. Taking a value-inspired design perspective, the study argues that service design for promoting aging-in-place needs to reconcile the values of both the elderly and caregivers. Drawn from the framework of basic human values and the unique experience of the SHINESeniors project, the study extracts the core values for elderly and caregivers using a multi-method case analysis. We suggest that both system and …

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Scenario-Based Simulation Game For Hospital Beds Capacity Planning In Singapore, Cheong, Michelle L. F., Li Siong Lim Mar 2016

Scenario-Based Simulation Game For Hospital Beds Capacity Planning In Singapore, Cheong, Michelle L. F., Li Siong Lim

Research Collection School Of Computing and Information Systems

A complete learning object with scenario-based simulation game and accompanying materials, which allows self-directed learners to learn and apply the theory, concepts and calculations for capacity planning, in the hospital beds capacity planning scenario in Singapore, was designed, developed and immplemented. It guides the learners through the key considerations for capacity planning, the computation of actual capacity needed, deciding the time for capacity increments, as well as the economies and diseconomies of scale when adding capacity. All the learnings are applied in a scenario where the learners make decision on how much and when to add hospital beds to existing …

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Ict-Travel: Mobile Public Transport Companion For The Visually Impaired, Linting Cui, Kenny Ngo, Benjamin Kok Siew Gan Feb 2016

Ict-Travel: Mobile Public Transport Companion For The Visually Impaired, Linting Cui, Kenny Ngo, Benjamin Kok Siew Gan

Research Collection School Of Computing and Information Systems

The smartphone application widespread adoption has brought about many conveniences to the general population. Unfortunately, like most technology adoption, the focus lacks behind for people with disabilities. Yet, the potential for IT to personalize the mobile application for these groups is high. In our capstone project at Singapore Management University, we developed an iOS application for the visually impaired to use the public transport in Singapore. Beyond meeting the initial requirements, we tested with the visually impaired in order to empathize and cater to their specific needs. This software engineering project is a lesson in iterative software development with changing …

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Online Spatio-Temporal Matching In Stochastic And Dynamic Domains, Meghna Lowalekar, Pradeep Varakantham, Patrick Jaillet Feb 2016

Online Spatio-Temporal Matching In Stochastic And Dynamic Domains, Meghna Lowalekar, Pradeep Varakantham, Patrick Jaillet

Research Collection School Of Computing and Information Systems

Spatio-temporal matching of services to customers online is a problem that arises on a large scale in many domains associated with shared transportation (ex: taxis, ride sharing, super shuttles, etc.) and delivery services (ex: food, equipment, clothing, home fuel, etc.). A key characteristic of these problems is that matching of services to customers in one round has a direct impact on the matching of services to customers in the next round. For instance, in the case of taxis, in the second round taxis can only pick up customers closer to the drop off point of the customer from the first …

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Ranking Of High-Value Social Audiences On Twitter, Siaw Ling Lo, Raymond Chiong, David Cornforth Feb 2016

Ranking Of High-Value Social Audiences On Twitter, Siaw Ling Lo, Raymond Chiong, David Cornforth

Research Collection School Of Computing and Information Systems

Even though social media offers plenty of business opportunities, for a company to identify the right audience from the massive amount of social media data is highly challenging given finite resources and marketing budgets. In this paper, we present a ranking mechanism that is capable of identifying the top-k social audience members on Twitter based on an index. Data from three different Twitter business account owners were used in our experiments to validate this ranking mechanism. The results show that the index developed using a combination of semi-supervised and supervised learning methods is indeed generic enough to retrieve relevant audience …

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Efficient Collective Spatial Keyword Query Processing On Road Networks, Yunjun Gao, Jingwen Zhao, Baihua Zheng, Gang Chen Feb 2016

Efficient Collective Spatial Keyword Query Processing On Road Networks, Yunjun Gao, Jingwen Zhao, Baihua Zheng, Gang Chen

Research Collection School Of Computing and Information Systems

The collective spatial keyword query (CSKQ), an important variant of spatial keyword queries, aims to find a set of the objects that collectively cover users' queried keywords, and those objects are close to the query location and have small inter-object distances. Existing works only focus on the CSKQ problem in the Euclidean space, although we observe that, in many real-life applications, the closeness of two spatial objects is measured by their road network distance. Thus, existing methods cannot solve the problem of network-based CSKQ efficiently. In this paper, we study the problem of collective spatial keyword query processing on road …

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Using Online Controlled Experiments To Examine Authority Effects On User Behavior In Email Campaigns, Lim Kwan Hui, Ee-Peng Lim, Binyan Jiang, Achananuparp Palakorn Jan 2016

Using Online Controlled Experiments To Examine Authority Effects On User Behavior In Email Campaigns, Lim Kwan Hui, Ee-Peng Lim, Binyan Jiang, Achananuparp Palakorn

Research Collection School Of Computing and Information Systems

Authority users often play important roles in a social system. They are expected to write good reviews at product review sites; provide high quality answers in question answering systems; and share interesting content in social networks. In the context of marketing and advertising, knowing how users react to (quails and messages from authority senders is important, given the prevalence of email in our everyday life. Using a real-life academic event, we designed and conducted an online controlled experiment to determine how email senders of different types of authority (department head, event organizer and a general email account) affect the range …

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Investigating The Influence Of Offline Friendship On Twitter Networking Behaviors, Young Soo Kim, Felicia Natali, Feida Zhu, Ee-Peng Lim Jan 2016

Investigating The Influence Of Offline Friendship On Twitter Networking Behaviors, Young Soo Kim, Felicia Natali, Feida Zhu, Ee-Peng Lim

Research Collection School Of Computing and Information Systems

We investigate the influence of offline friendship in three specific areas of Twitter networking behaviors: (a) network structure, (b) Twitter content and (c) interaction on Twitter. We observe some interesting findings through the empirical analysis of 2193 pairs of users who are online friends. When these pairs of users know each other offline, they are more likely to (1) respond to the online gesture of friendship from their friend, (2) share mutual online friends, (3) distribute and gather information in their friend’s Twitter network, (4) pay attention to their friend’s tweets, (5) post tweets that might be of interest to …

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Enabling Carrier Collaboration Via Order Sharing Double Auction: A Singapore Urban Logistics Perspective, Handoko Stephanus Daniel, Hoong Chuin Lau Jan 2016

Enabling Carrier Collaboration Via Order Sharing Double Auction: A Singapore Urban Logistics Perspective, Handoko Stephanus Daniel, Hoong Chuin Lau

Research Collection School Of Computing and Information Systems

A recent exploratory study on the collaborative urban logistics in Singapore suggests that cost reduction and privacy preservation are two main drivers that would motivate the participation of carriers in consolidating their last mile deliveries. With Singapore's mild restrictions on the vehicle types or the time windows for the last-mile delivery, we believe that with proper technology in place, an Urban Consolidation Center like the Tenjin Joint Distribution System in Fukuoka Japan may be implemented to achieve cost reduction with some degree of privacy preservation. Participating carriers keep their respective private orders and have the option to get their remaining …

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Posting Topics ≠ Reading Topics: On Discovering Posting And Reading Topics In Social Media, Wei Gong, Ee-Peng Lim, Feida Zhu Jan 2016

Posting Topics ≠ Reading Topics: On Discovering Posting And Reading Topics In Social Media, Wei Gong, Ee-Peng Lim, Feida Zhu

Research Collection School Of Computing and Information Systems

Social media users make decisions about what content to post and read. As posted content is often visible to others, users are likely to impose self-censorship when deciding what content to post. On the other hand, such a concern may not apply to reading social media content. As a result, the topics of content that a user posted and read can be different and this has major implications to the applications that require personalization. To better determine and profile social media users’ topic interests, we conduct a user survey in Twitter. In this survey, participants chose the topics they like …

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Demo: Real-World Deployment Of Seat Occupancy Detectors, Nguyen Huy Hoang Nguyen, Gihan Hettiarachchi, Youngki Lee, Rajesh Krishna Balan Jan 2016

Demo: Real-World Deployment Of Seat Occupancy Detectors, Nguyen Huy Hoang Nguyen, Gihan Hettiarachchi, Youngki Lee, Rajesh Krishna Balan

Research Collection School Of Computing and Information Systems

Detecting occupancy of seats in library is important for librarians to check seats’ usage, and for students to find available seats in crowded time. In our prior work [1], we presented in-lab micro benchmarks to show feasibility of capacitive sensing for seat occupancy detection. In this demo paper, we present larger scale real-world deployment of occupancy detection system and its performance.

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Friendship Maintenance And Prediction In Multiple Social Networks, Roy Ka-Wei Lee, Ee-Peng Lim Jan 2016

Friendship Maintenance And Prediction In Multiple Social Networks, Roy Ka-Wei Lee, Ee-Peng Lim

Research Collection School Of Computing and Information Systems

Due to the proliferation of online social networks (OSNs), users find themselves participating in multiple OSNs. These users leave their activity traces as they maintain friendships and interact with other users in these OSNs. In this work, we analyze how users maintain friendship in multiple OSNs by studying users who have accounts in both Twitter and Instagram. Specifically, we study the similarity of a user's friendship and the evenness of friendship distribution in multiple OSNs. Our study shows that most users in Twitter and Instagram prefer to maintain different friendships in the two OSNs, keeping only a small clique of …

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