Organizational Behavior and Theory Commons^™

Leadership In Startups: How Founder Personality And Leadership Behaviors Impact Startup Success And Psychological Safety, Ria Passi, Ronald Riggio

CMC Senior Theses

New ventures created by entrepreneurs are crucial to the economy and to the diffusion of innovative technologies. However, startups often operate in highly uncertain environments characterized by constrained resources, lack of established processes, and complex market dynamics. Despite surges in startup investment, the failure rate for new ventures remains high, making it crucial to understand the factors that can contribute to their success. This thesis explores how founder personalities, leadership styles, and cultivating psychological safety impact startup performance and growth trajectories. Founder personality traits like openness, agreeableness, and conscientiousness are positively associated with securing funding, achieving exit opportunities, and overall …

The Value Of Mentoring In Living Out Your Calling, Megan Benzing

CGU Theses & Dissertations

The COVID-19 pandemic has altered the way people think about the role that their job plays in their life. There is a greater desire for purposeful work and engaging in a role that positively impacts society, or more simply, to perceive and live a calling. One perceives a calling when they know the occupation that they were destined for or that fits with their values, where their strengths and passions are leveraged, and the job is prosocial in nature. However, perceiving this calling is only a piece of it, as one needs to work in a role where they actively …

Remodeling The Closet: The Individual And Organizational Correlates Of Workplace Sexual Identity Management, David M. Mendelsohn

CGU Theses & Dissertations

The strategies by which sexual minority employees manage their sexual identities in the workplace have long been a subject of inquiry. Extant research has long recognized that these employees potentially engage in several different strategies for workplace sexual identity management (e.g., actively concealing their identity vs. disclosing their identity), models of sexual identity management tend to focus only on factors that influence disclosure decisions. The current series of two survey studies explored the broader organizational correlates of three workplace sexual identity management strategies: general outness, concealment, and disclosure, as well as whether differences existed based on gender and sexual identity …

Cultivating Early Career Teachers’ Purpose: A Mechanism To Sustain Early Career Teachers’ Commitment To The Profession, Neesha Yatin Daulat

CGU Theses & Dissertations

The attrition rate of early career teachers is high. In fact, the government spends $2 billion annually to replace teachers in the first five years of their tenure (Alliance for Excellent Education, 2005). The purpose of this dissertation is two-fold: 1) to test the relationship between purpose, psychological well-being, and affective commitment to the profession, and 2) to design and examine the impact of a purpose-centered intervention in a sample of early career teachers in their first or second year of teaching, in the northeast. Study 1 examined the relationship between early career teachers’ purpose, psychological well-being, and commitment to …

Career Funneling, Perceptions Of Success, And Their Impact On College Students At Scripps, Pitzer, And Claremont Mckenna Colleges, Carina A. Schick

Scripps Senior Theses

The U.S. News top college ranking lists have created a narrowing definition of collegiate and career success. Students are told an elite education is the ticket to a successful life, one filled with a high achieving career, meaning, and happiness. Through peer, familial, and media interfaces students are inundated with societal definitions of success such as fame, wealth, and status. Socialization primes adolescents to work towards these goals. This idealized type of success is only accessible to a select few, leading to dissatisfaction and creating pressures on students to work towards their college admission at early ages. This thesis examines …

Organizational Readiness, Resistance And Race: Examining Faculty Attitudes Toward Faculty Diversification In Higher Education, Krystal Denise Miguel Rawls

CGU Theses & Dissertations

The national demographic is changing, and institutions of higher education must prepare to change if they are to meet the needs of their new population. Identifying change readiness and potential resistance factors are primary steps in motivating organizational change. This study will investigate the academy’s organizational readiness for change using historical analysis to ascertain: 1) does the demographic mismatch require a change? 2) is faculty diversification the best solution to the demographic mismatch? And statistical analyses to determine: 3) the extent to which faculty feel they benefit or are harmed by faculty diversification? 4) does administration tangibly support development of …

Social Media, Personality, And Leadership As Predictors Of Job Performance, Timothy Charles Lisk

CGU Theses & Dissertations

A thorough assessment of privacy concerns, reviewer bias, and applicant computer familiarity informs this longitudinal study incorporating features derived from social media, personality, leadership, traditional selection methodology, and objective measures of employee performance to build an empirical foundation for future research. To date, limited research has embarked upon an in-depth examination of the organizational implications of using social media data to assess job applicants. This dissertation addresses the question of whether social media data matters in the practical context of talent selection. I begin with a review of pertinent online communication theories, including media richness, cues filtered out, and social …

The Role Of Feedback In Leader Identity Development: An Examination Of The Impact Of The Deficits-Based Versus Strengths-Based Feedback, Thiraput Pitichat

CGU Theses & Dissertations

The aim of this dissertation is to investigate the relationship between feedback and leader identity, particularly the impact of deficits-based versus strengths-based feedback. This dissertation consists of two empirical studies: 1) a cross-sectional, online experiment (N = 280) and 2) a cross-sectional, field experiment (N = 177). I examined the impact of feedback on leader identity through the mechanisms of cognitive controlled processing and effort. I found that receiving leadership feedback was important in shaping leader identity. Specifically, feedback that focused on leadership strengths increased new leaders’ positive emotions, which positively influenced their leader identity. However, feedback that highlighted leadership …

Awareness, Empathy, And Intention: Creating Constructive + Responsive Structures Of Diversity, Equity, And Inclusion, Safa Arshadullah

Scripps Senior Theses

Diversity, equity, and inclusion (DE&I) are three concepts widely understood as integral to positive organizational development. In a capitalist world, these notions are purposefully ignored or superficially discussed for financial and social gain. Prioritizing empathy, compassion, equity, and inclusion as worthwhile endeavours resist those tokenizing and disingenuous systems. This thesis explores the current perfunctory treatment of DE&I in organizations and examines how to incorporate intentional and human-centered values into organizational culture through intersectional thinking, applied empathy, and organizational storytelling. Recognizing lived experiences and personal narratives as equally valuable to quantitative data, this study entrusts both the individual and the organization …

“They F*Cking Own This Sh*T. They're Running It”: Are Music Fandoms Organizations?, Jacqueline Haughton

Scripps Senior Theses

Organizational Studies as a field typically focuses on organizations such as workplaces, large businesses, corporations, or governments. While organizational theorists often recognize in their definitions of organization that other forms of human groups and communities can be considered organizations, they don’t often include non-traditional organizations as examples in literature. In this thesis, I argue that music fandoms are a form of organization by examining multiple definitions, power relations, culture, influence on identity, and lasting impacts of fandom.

The Impact Of California Senate Bill 826 On Employee Perspectives And Stock Performance On California Tech Firms, Kimberly M. Kaneshina

Scripps Senior Theses

On September 30, 2018, California Senate Bill 826 (CA SB 826) was passed. This Bill requires a quota for women to serve on California headquartered and public corporate boards. This study focuses on California tech firms, which I define as firms that are reliant on technology to create their main product or platform; but, are not aerospace or telecommunication firms. My thesis is a two-part analysis: exploring employees’, who worked at companies that were impacted by this Bill, perspectives, as well as, discovering if there is a relationship between percentage of female directors and stock price performance. Most employees were …

An Empirical Analysis Of Company Culture: Using Glassdoor Data To Measure The Impact Of Culture And Employee Satisfaction On Performance, Linnea Uyeno

CMC Senior Theses

This paper examines the impact of culture and employee satisfaction on company performance; it considers which elements of culture are most important in specific industries: manufacturing, technology, and finance. Additionally, it explores whether these elements of productive cultures are also associated with employee satisfaction. It uses data from the MIT Sloan Management Review/Glassdoor Culture 500 database, which applied machine learning to analyze 1.2 million Glassdoor reviews. This data quantitatively measures nine dimensions of culture: agility, collaboration, customer focus, diversity, execution, innovation, integrity performance, and respect—assigning each company a score for every cultural dimension. Two depende­­­nt variables are used to measure …

An Investigation Of Peer Accountability In Healthcare, Angela Demichele

CGU Theses & Dissertations

Peer accountability is the practice of providing feedback to, and receiving feedback from, one’s colleagues (Lockett et al., 2015)—both for the purposes of recognizing good work when it happens, and correcting risky behaviors in the moment. The concept of peer accountability has been overshadowed by research focusing on teamwork, which tends to focus on reducing the power distance among team members and increasing an individual’s ability to speak up the hierarchy. Our next opportunity for achieving safety and reliability in healthcare will come from peers monitoring one another’s actions. This study analyzes the untapped links between peer accountability behaviors, psychological …

Integrating Coaching And Self-Determination Theory: The Development And Validation Of The Managerial Coaching Questionnaire, Hunter Thomas Black

CGU Theses & Dissertations

Despite increasing practitioner application and decades of research on the topic of managerial coaching, the topic continues to lack conceptual clarity, foundational theory, and sound measures. As a result, there is little understanding of the underlying psychological mechanisms connecting coaching behaviors to employee outcomes. This dissertation develops a new theory-based framework and survey measure of managerial coaching behaviors (the managerial coaching questionnaire; MCQ) grounded in self-determination theory (Deci & Ryan, 1985; Ryan & Deci, 2000). Time-lagged results support the theoretical propositions of the framework with results showing a positive relationship between the MCQ and employee wellbeing mediated by employee need …

A Mixed Methods Case Study Of Evidence-Based Practice In A Knowledge Organization, Josh Villanueva

CGU Theses & Dissertations

Evidence-based practice offers a key strategy for closing the gap between research and practice in organizational and management studies. This approach calls for practitioners to apply key critical thinking competencies to gather and use the best available evidence to inform decision making and action (Rousseau, 2006). As a result, efforts to try and develop the evidence-based practice capabilities of practitioners abound, mainly in the form of workshops and university courses offered by leading proponents in the field. Yet, we know little about the impact of these training approaches and whether they transfer to actual differences in practitioners’ behaviors on the …

Knowledge Boundaries Shape The Cognitive And Structural Foundations Of Innovation: Dyad-Level Expertise Exchange In Teams Of Specialists, Daniel Jordan Slyngstad

CGU Theses & Dissertations

Innovation in academia and industry is increasingly achieved via complex problem solving in teams making use of knowledge from multiple areas of expertise. These expertise-diverse teams have proliferated in response to the demands of contemporary knowledge work, and members often possess intellectually distant skillsets that impose novel constraints on the means by which they must collaborate—in particular, they must rely more on distributed taskwork. Yet, research continues to place emphasis on the goal of enabling teams to achieve innovation by increasing knowledge shared in common, overcoming obstacles to cognitive parity, or via sustained periods of problem solving by the team …

The Impact Of Socioeconomic Status On College Students’ Experiences, Shaafi A. Farooqi

Pitzer Senior Theses

This qualitative research project examines the role of socioeconomic status in shaping the experiences of students attending Pearson College, an elite liberal arts college in Southern California. One hour-long, semi-structured interviews were conducted with ten Asian Pacific Islander Desi American (APIDA) students in order to better understand APIDA student experiences and their views on the college’s efforts to support class-based diversity and inclusion. Findings include insights into challenges faced by college students, how they understand privilege and identity, and where college students find support. These results have implications for Pearson College, and similar liberal arts colleges, to implement changes to …

Education's Loss Of The Public: An Archival Exploration Of American Public Schools' Diminishing Social Returns And The Emerging Utility Of Social Entrepreneurship, Tia Ha-Quyen Ho

Scripps Senior Theses

The literature presented in the following pages explores the shortcomings of the American public education system in the context of creating long-term, sustainable social change. Using financial illiteracy and its relationship to low quality of life as an entry point, the first section exposes public schools’ shortcomings as agents of social change by delving into the hardships endured by the original public school promoters of the 19^th century, the pitfalls of President George W. Bush’s 2001 enactment of No Child Left Behind, and the shortcomings of the financial literacy programming that found traction in urban schools following the subprime …

Revenue Incentives And Referee Propensity To Make Foul Calls In The Nba Finals, Daniel Fallon-Cyr

CMC Senior Theses

In this study I examine foul calls by NBA referees alongside the difference in aggressiveness of twelve NBA basketball teams as they compete for the Championship Title. I aim to identify referee biases that increase the likelihood of the NBA Finals ending in a later game due to league revenue incentives. My data consists of 91 individual NBA Finals games played between the 2001 and 2016 NBA Finals. After controlling for changes in play as well as the difference in aggressiveness, I find that NBA referee’s foul calls are more dependent on a call on the opposing team in situations …

Battle Of The Beds: The Economic Impact Of Airbnb On The Hotel Industry In Chicago And San Francisco, Katherine Goree

Scripps Senior Theses

The sharing economy is the private redistribution of goods via peer-to-peer sharing. Since internet use has saturated the U.S., the sharing economy has become widely internet-based. Airbnb, a website and app that facilitates the short-term rental of space to stay in another person’s home, has become a major component of the sharing economy.

This study includes an empirical analysis of the hotel occupancy rates in two major markets, San Francisco and Chicago, and how they have or have not changed, from the 2008 launch of Airbnb through the end of 2014. The study hypothesizes that Airbnb has had a statistically …

Organizational Learning: The Path To Growth, Rachael M. Huang

Scripps Senior Theses

Organizational learning is a topic that has been widely studied under a number of different approaches. The common, essential themes that are present in any theory of organizational leaning reflect the necessity of balancing explorative and exploitative tendencies within organizations. Organizational learning is the key to organizational effectiveness and development, and involves a collective action and mindset that allows for the reflection of current processes and the reevaluation of the efficiency of these processes within organizational structures. In this way, knowledge is embedded into organizational systems so that continuous learning can be implemented on an organizational scale. As a result, …

The Importance Of Cross-Cultural Management In International Business: China And The United States, Natalie (Tilly) Barnett

Scripps Senior Theses

Attention to cross-cultural management in today’s globalized workplace and marketplace is paramount to professional success. In this exploration I examine the nuances of Chinese business practices and organizational culture as well as their likely points of divergence from American traditions. The variance between organizational culture across national borders is often significant and, as demonstrated by the cases herein, can prove to be either an opportunity to succeed beyond expectation or fail to the same extent.

Crime In The Nfl: Does An Arrest History Lead To Better Performance?, Austin D. Crist

CMC Senior Theses

Teams in the National Football League will do whatever it takes to win football games, even if that means having players with a criminal arrest history on their roster. However, does being arrested result in improved performance? Do NFL players with an arrest history perform better than those without one? I examine the effect a criminal arrest record has on player performance in the NFL from 2000-2014, using the top 30 ranked players within each position group. The position I chose to analyze were: Quarterbacks, Running Backs, Wide Receivers, Defensive Linemen, Linebackers, and Defensive Backs. My findings show that having …

Smartphones In The Workplace: Changing Organizational Behavior, Transforming The Future, Thiraput Pitichat

LUX: A Journal of Transdisciplinary Writing and Research from Claremont Graduate University

In the past decade, Smartphones have been developed and increasingly integrated with people’s lives not only for social use, but professional use as well. Many researchers claim that Smartphones can have negative consequences in the workplace such as lowering productivity, separating people from their realities, bringing stress from personal issues to work, and creating bad manners. Companies, however, have a difficult time mandating a policy in regards to prohibiting the use of Smartphones. Therefore, CEOs and corporate leaders should encourage their employees to use their Smartphones as tools for increasing their company’s efficiency. This research aims to examine the results …

Appreciative Inquiry Summits And Organizational Knowledge Creation: A Social Systems Perspective, Emi Makino

CGU Theses & Dissertations

The purpose of this exploratory study is to develop alternative models for analyzing the systems dynamics of a large group conference format called appreciative inquiry (AI) summits. I apply Luhmann’s social systems theory to the strategizing activities of AI summits to examine how this particular format is capable of generating organizational knowledge. An AI summit is a strategic planning conference in which hundreds of internal and external stakeholders collectively design the future of the organization through structured activities. It applies the principles of AI, a consulting method used in organizational development that attends to the positive aspects of an organization …

Developing Teachers' Capacities To Create Caring Relationships With Students: A Case Study Of A Gandhi-Inspired Private School In India, Victoria S. Zakrzewski

CGU Theses & Dissertations

Research indicates that many factors may impede teachers' ability to develop caring relationships with students such as the school environment (Schaps, 2009), lack of cultural understanding (Thompson, 1998), the teacher's beliefs and attitudes about care (Goldstein, 2002), and personal experience of being cared for (Noddings, 1984). Yet, little research exists on how schools can address these and other potential limiting factors in order to help teachers cultivate caring relationships with students. The purpose of this study was to examine how one school in India, which claims to emphasize the importance of the teacher-student relationship, develops and supports teachers' capacities to …

Weiser Carrots And Sticks: Motivation Beyond Money At The Shakedown Café, Julian A. Martinez

CMC Senior Theses

It is generally assumed that monetary incentivization is the most effective means of motivating organizationally-beneficial behaviors. Individuals, under this line of thought, pursue their own objective self-interest above all else. However, evidence is being uncovered that indicates that human motivation may be a much more complicated facet of the human psyche. The purpose of this study is to examine the deeper underpinnings that drive people work that might lie beyond financial rewards. In order to do this, the Shakedown Café, a student-run restaurant on Pitzer College’s campus, will be examined. This specific organization is of particular interest because it does …

Understanding The Effects Of Diversity In Mission From A Social Science Perspective, David R. Dunaetz

CGU Faculty Publications and Research

This study presents an overview of the results of empirical studies concerning diversity in work teams. Although these studies have most often been carried out in secular contexts, they support perspectives of human nature that are consistent with the biblical themes found associated with the Tower of Babel (the Similarity/Attraction Perspective) and Paul's metaphor of the Body of Christ and spiritual gifts (the Information/Decision Making Perspective). Key concepts are explained, including the measurement of diversity and team performance, task and relationship diversity, faultlines, cultural versus non-cultural diversity, and status. When the results of the various diversity studies are combined, it …

The Importance Of Leadership And Culture In Mergers, Aravind Swaminathan

CMC Senior Theses

The purpose of this paper is to show how leadership and culture are critical factors in organizational change. The vehicle through which this point is proved is by

analyzing the organizational change processes of mergers, as mergers involve

leadership and culture. Successful mergers are very rare, and it is hypothesized

that not enough attention is paid to leadership and culture during mergers. This

paper analyzes many of the factors that related to leadership and culture, such as

transparency, trust, communication, and vision. Not only does this paper analyze

these topics, but it also examines and applies a successful change strategy, …

Managing The Millennials: Employee Retention Strategies For Generation Y, Nicholas W. Thompson

CMC Senior Theses

This paper provides a comprehensive analysis of Millennials' beliefs and attitudes and how that will affect their conception of the employer-employee psychological contract. This analysis should provide a greater understanding of how the childhoods of Millennials have affected their attitudes for life and career aspirations. Further, it explores retention strategies for workplace culture, management style, and growth and advancement.