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The Role Of Feedback In Leader Identity Development: An Examination Of The Impact Of The Deficits-Based Versus Strengths-Based Feedback, Thiraput Pitichat Jan 2020

The Role Of Feedback In Leader Identity Development: An Examination Of The Impact Of The Deficits-Based Versus Strengths-Based Feedback, Thiraput Pitichat

CGU Theses & Dissertations

The aim of this dissertation is to investigate the relationship between feedback and leader identity, particularly the impact of deficits-based versus strengths-based feedback. This dissertation consists of two empirical studies: 1) a cross-sectional, online experiment (N = 280) and 2) a cross-sectional, field experiment (N = 177). I examined the impact of feedback on leader identity through the mechanisms of cognitive controlled processing and effort. I found that receiving leadership feedback was important in shaping leader identity. Specifically, feedback that focused on leadership strengths increased new leaders’ positive emotions, which positively influenced their leader identity. However, feedback that highlighted leadership …