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Appreciative Inquiry Summits And Organizational Knowledge Creation: A Social Systems Perspective, Emi Makino
Appreciative Inquiry Summits And Organizational Knowledge Creation: A Social Systems Perspective, Emi Makino
CGU Theses & Dissertations
The purpose of this exploratory study is to develop alternative models for analyzing the systems dynamics of a large group conference format called appreciative inquiry (AI) summits. I apply Luhmann’s social systems theory to the strategizing activities of AI summits to examine how this particular format is capable of generating organizational knowledge. An AI summit is a strategic planning conference in which hundreds of internal and external stakeholders collectively design the future of the organization through structured activities. It applies the principles of AI, a consulting method used in organizational development that attends to the positive aspects of an organization …