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Walden University

2020

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Articles 271 - 298 of 298

Full-Text Articles in Business

Motivating Factors For Nurses Aged 65 Years And Older To Extend Their Work Life, Dr. Cynthia M. Dobek Jan 2020

Motivating Factors For Nurses Aged 65 Years And Older To Extend Their Work Life, Dr. Cynthia M. Dobek

Walden Dissertations and Doctoral Studies

Nurses age 65 years and older who retire will leave a knowledge gap in the workforce unless motivated to continue working. A knowledge gap in the workforce is of concern to human resource professionals because healthcare professionals may not be able to keep pace with the increase in patients needing medical care. Grounded in Maslow’s hierarchy of needs theory, the purpose of this qualitative single case study was to explore what factors motivated nurses aged 65 years and older to extend their work life. The participants comprised 6 nurses aged 65 years and older who were still working or semiretired …


Strategies To Mitigate The Effects Of Identity Theft In The Hospitality Industry, Patricia Lee Jirsa Jan 2020

Strategies To Mitigate The Effects Of Identity Theft In The Hospitality Industry, Patricia Lee Jirsa

Walden Dissertations and Doctoral Studies

Leaders in the U.S. hospitality industry experience significant losses in profitability, increased mitigation cost, and reduced revenues because of business and consumer identity theft. Grounded in the fraud triangle theory and the fraud diamond theory, the purpose of this qualitative multiple-case study was to explore strategies leaders in the hospitality industry use to mitigate identity theft. A purposeful sample of 5 leaders of 5 different hospitality businesses in Montana participated in the study. Data were collected through semistructured interviews, member checking, and a review of company documents. During data analysis using Yin’s 5-step process, 3 key themes emerged: a new …


Employee Engagement In The Federal Sector: An Exploration Of Communication, Respect, Motivation, And Encouragement, Jody Mcdaniel Jan 2020

Employee Engagement In The Federal Sector: An Exploration Of Communication, Respect, Motivation, And Encouragement, Jody Mcdaniel

Walden Dissertations and Doctoral Studies

The purpose of this qualitative case study was to investigate and deepen the understanding of employee engagement in the multigenerational workforce of a federal agency. Organizational culture in combination with the dispersion of staff across multiple generations presented the opportunity to inform the case study through scientific management theory and the theory of generations as well as concepts regarding organizational change, employee satisfaction, and organizational leadership. Research questions involved investigating factors influencing the reduction in employee satisfaction and engagement, the impact of generational differences, and the role leadership plays in altering employee engagement. Survey questions were developed based on 4 …


Successful Strategies To Address Disruptive Innovation Technologies In The Digital-Media Industry, Latronya M. Acevedo-Berry Jan 2020

Successful Strategies To Address Disruptive Innovation Technologies In The Digital-Media Industry, Latronya M. Acevedo-Berry

Walden Dissertations and Doctoral Studies

Digital media executives lack strategic solutions for the preparation and response to changing media innovation technology. The lack of innovative technological strategies threatens digital-media corporations’ ability to maintain marketplace sustainability for addressing disruptive innovation technologies. Grounded in Christensen’s disruptive innovation theory and Roger’s diffusion of innovation theory, the purpose of this qualitative multiple case study was to explore innovative technological strategies some executives of digital-media corporations used to maintain marketplace sustainability for addressing disruptive innovation technologies. The participants were 7 digital-media executives in New York and California, who used effective strategies to innovate technology and maintain marketplace sustainability. Data were …


African American Women Bloggers’ Lived Experiences With Digital Entrepreneurship: A Transcendental Phenomenological Study, Melissa Mcdowell Jan 2020

African American Women Bloggers’ Lived Experiences With Digital Entrepreneurship: A Transcendental Phenomenological Study, Melissa Mcdowell

Walden Dissertations and Doctoral Studies

The professionalization of blogs has elevated blogging to an organizational field whereby bloggers develop a legitimate career path. For many minority women bloggers, the transition from being traditionally employed to managing a one-person digital enterprise is often met with racial and gender imbalances created by nontraditional modes of work. The purpose of this qualitative transcendental phenomenological study was to gain a deeper understanding of how African American women bloggers described their lived experiences with managing a one-person digital enterprise and the implications of their racial and gender identity within this nontraditional mode of work. To address this gap, a transcendental …


Strategies To Mitigate Negative Social Media Communications In Collegiate Athletics, Jennifer A. Parks Jan 2020

Strategies To Mitigate Negative Social Media Communications In Collegiate Athletics, Jennifer A. Parks

Walden Dissertations and Doctoral Studies

Harmful social media communications in collegiate athletics are challenging, compelling athletic administrators to implement strategies to mitigate costly damage to the university. Grounded in framing theory, the purpose of this qualitative multiple case study was to explore strategies some collegiate athletic administrators use to mitigate negative social media communications by their student-athletes and coaches that may cause problems resulting in reputational damage to the brand, negative publicity, financial loss, sanctions, and fines for the university or college. Participants were 4 collegiate athletic administrators located in the southeastern United States, who had a social media policy and strategies to successfully mitigate …


Strategies Nurse Managers Use To Increase Registered Nurses Retention, Andrew Sobers Jan 2020

Strategies Nurse Managers Use To Increase Registered Nurses Retention, Andrew Sobers

Walden Dissertations and Doctoral Studies

AbstractRegistered nurse (RN) turnover significantly impacts organizational profitability and performance. The turnover of nurses also impacts business practices as it may disrupt the organization's ability to properly staff and provide efficient patient care. Further, nurse managers inability to retain RNs may result in problems such as loss of productivity and increased personnel costs. Guided by Burn's transformational leadership theory and Homan's social exchange theory, the purpose of this qualitative single case study was to explore the strategies that nurse managers use to increase RN retention. Participants were 6 nurse managers from Boston, Massachusetts who implemented RN retention strategies in their …


A Correlational Study Of Manager-Employee Relationship, Employee Rewards, And Employee Engagement, Hilda M. Concepcion Jan 2020

A Correlational Study Of Manager-Employee Relationship, Employee Rewards, And Employee Engagement, Hilda M. Concepcion

Walden Dissertations and Doctoral Studies

Organizational leaders are challenged with loss of productivity due to lack of employee engagement, making employee engagement a top priority for organizational executives worldwide. Grounded in Emerson’s social exchange theory, the purpose of this quantitative correlational study was to examine the relationship between manager-employee relationship and employee rewards and employee engagement. Employees (N = 31) of a U.S. organization completed the Intrinsic Work Rewards Survey, Extrinsic Rewards on Creativity Measure, and the Work and Well-being Survey. The results of the multiple linear regression indicated a statistically significant relationship, F(2, 28) = 32.875, p < .001, R2 = .701. Employee rewards was the only statistically significant predictor of employee engagement (t = 6.074, p < .001). A recommendation is for organizational leaders to establish reward programs that address employee needs for compensation, achievement, and development. This implications for positive social change include the potential for employees to benefit from financial stability and well-being. The organization may achieve higher performance and profitability, enabling the organization to invest in job creation and community economic development.


Key Strategies For Successful Information Technology Projects, David Morris Jan 2020

Key Strategies For Successful Information Technology Projects, David Morris

Walden Dissertations and Doctoral Studies

AbstractThe successful implementation of information technology (IT) projects globally depends on the increasing reliance of project managers on IT innovations. Some project managers and business leaders do not possess the strategies to effectively manage and successfully implement IT projects. Grounded in coordination theory, the purpose of this qualitative multiple case study was to explore strategies used to successfully implement IT projects. Data were collected using semistructured interviews and from company documents. The participants comprised 6 IT project managers in Northeast Ohio who successfully implemented IT projects. Thematic analysis was used to analyze the data. Four themes emerged: communication amongst all …


Strategies For Promoting Employee Engagement In The Canadian Banking Sector, Curt Donahue Henry Jan 2020

Strategies For Promoting Employee Engagement In The Canadian Banking Sector, Curt Donahue Henry

Walden Dissertations and Doctoral Studies

Globally, more than 70% of the labor force do not actively engage in the workplace. Disengaged employees are often absent, increase customer dissatisfaction, and decrease organizational profitability. Bank managers who fail to address employee disengagement risk organization profitability and competitive position. Grounded in Khan's engagement theory, the purpose of this qualitative single case study was to explore strategies bank managers use to promote employee engagement for increased organizational profitability. The participants comprised 5 bank managers from a single bank in Toronto, Canada, who successfully implemented employee engagement strategies to increase organizational profitability. Data were collected from semistructured interviews, company documents, …


Employee Retention Strategies In U.S. College And Universities, Michael Louis Simmons Jan 2020

Employee Retention Strategies In U.S. College And Universities, Michael Louis Simmons

Walden Dissertations and Doctoral Studies

Employee turnover in U.S. colleges and universities negatively affects productivity, resources, employee morale, and job satisfaction. The failure of U.S. colleges and universities’ leaders to retain a viable and productive workforce negatively affects students’ educational success and learning opportunities. Grounded in the motivation-hygiene theory, the purpose of this qualitative multiple case study was to explore strategies college and university leaders used to retain employees. Data were collected through semistructured interviews with 5 university leaders in 5 higher-education institutions in the Midwest region of the United States, and a review of publicly available organizational documents and university websites. Data were analyzed …


Strategies For Improving The Performance Of Multigenerational Cohorts In The Construction Industry, Jenean Harper Satterfield Jan 2020

Strategies For Improving The Performance Of Multigenerational Cohorts In The Construction Industry, Jenean Harper Satterfield

Walden Dissertations and Doctoral Studies

Many small construction companies struggle to motivate Generation X (Gen X) and Generation Y (Gen Y) employees to improve performance. Small business owners who maximize multigenerational employee performance will experience an increase in productivity. Grounded in the generational theory, the purpose of this qualitative multiple case study was to explore strategies 3 small construction business owners in Northeastern Ohio used to improve the performance of multigenerational cohorts in the construction industry. Data were collected through semistructured face-to-face-interviews and a review of relevant internal organization documents. Thematic analysis was used to analyze the data. Key themes that emerged from the study …


Strategies For The Growth And Survival Of Small- And Medium-Sized Businesses, Lennox Mlungisi Tshwete Jan 2020

Strategies For The Growth And Survival Of Small- And Medium-Sized Businesses, Lennox Mlungisi Tshwete

Walden Dissertations and Doctoral Studies

Small and medium-sized enterprises (SMEs) are the cornerstone of economic growth and job creation in developed and developing economies, but most fail within the first 5 years of existence. Sustainability is important to SME leaders in the information communication technology (ICT) industry as an indicator of economic growth and job creation. Grounded in dynamic capabilities theory, the purpose of this qualitative, multiple case study was to explore strategies SME leaders use to sustain their business performance beyond 5 years. The participants comprised 3 SME leaders in South Africa in the ICT industry who sustained businesses beyond 5 years. Data were …


Financial Advisor Retention Strategies, Anthony Latere Williams Jan 2020

Financial Advisor Retention Strategies, Anthony Latere Williams

Walden Dissertations and Doctoral Studies

Ineffective retention strategies can negatively impact business productivity and profitability. Financial advisor managers who struggle to maintain productivity and profitability because of ineffective retention strategies are at a high risk of failure. Grounded in Herzberg's two-factor theory, the purpose of this qualitative multiple case study was to explore strategies successful financial advisor managers used to retain financial advisor employees and maximize productivity and profitability. The participants comprised 5 financial advisor managers from 5 different financial service firms in Houston who effectively used retention strategies to maximize productivity and profitability. Data were collected from semistructured interviews and company website documents. Yin's …


Marketing Strategies That Chinese Business Leaders Use To Increase Sales Of Smartphones, Byron Edward Johns Jan 2020

Marketing Strategies That Chinese Business Leaders Use To Increase Sales Of Smartphones, Byron Edward Johns

Walden Dissertations and Doctoral Studies

Chinese smartphone manufacturing business leaders are experiencing difficulties associated with entering into the U.S. market, partly because of U.S. government concerns that the technology could be used by the Chinese government to gather intelligence. Grounded in Rogers’ diffusion of innovation theory, the purpose of this qualitative multiple case study was to explore marketing strategies Chinese smartphone marketing business leaders used to increase their smartphone sales in the United States. Data were collected from semistructured interviews and company documents from 3 Chinese smartphone marketing business leaders with successful experience in using marketing strategies to increase their smartphone sales in the United …


Nonprofits’ Financial Health And Healthy People 2020 California Program Outcomes, Tammie Vanessa Johnson-Lozolla Jan 2020

Nonprofits’ Financial Health And Healthy People 2020 California Program Outcomes, Tammie Vanessa Johnson-Lozolla

Walden Dissertations and Doctoral Studies

Nonprofit organizations (NPOs) are essential for implementing U.S. health promotion policies such as the Healthy People 2020 Nutrition and Weight Status 9, 10.4, and 15.1 program goals. Obtaining and sustaining NPO funding are pervasive problems. Prior research has focused primarily on NPO financial measures without taking into consideration a conjoint assessment of program outcomes connected to their primary mission. This study examined the influence of financial, accountability, and transparency measures on a selection of California NPOs whose program goals focused on Healthy People 2020 nutritional outcomes. Using Mohr’s program theory lens, this quantitative study examined financial strategies and administrative components …


Strategies For Decreasing Employee Turnover In Retail Organizations, Mathias Oni-Eseleh Jan 2020

Strategies For Decreasing Employee Turnover In Retail Organizations, Mathias Oni-Eseleh

Walden Dissertations and Doctoral Studies

High employee turnover in the retail sector affects organizations’ financial sustainability across the United States, costing them billions of dollars annually. Because of the high cost of employee turnover, retail sector leaders need to develop strategies for decreasing employee turnover in their organizations. Grounded in job embeddedness theory, the purpose of this qualitative multiple case study was to explore strategies retail sector leaders used to decrease employee turnover. The participants consisted of 5 purposefully selected retail sector leaders in the upstate region of New York, who successfully implemented strategies for decreasing employee turnover in their organizations. Data were collected from …


Relationship Between Virtual Employee Engagement, Self-Efficacy, And Productivity, Centelle St Aimee Jan 2020

Relationship Between Virtual Employee Engagement, Self-Efficacy, And Productivity, Centelle St Aimee

Walden Dissertations and Doctoral Studies

The low productivity in organizations can cost millions of dollars in lost revenue. Low productivity is important to organizational leaders because it can lead to lower profits for businesses. Organizational leaders who understand employee behaviors that increase productivity can reduce lost revenue from high turnover rates and low employee retention. Grounded in social cognitive theory, the purpose of this quantitative correlational study was to examine the relationship between virtual employee engagement, employee self-efficacy, and productivity. Survey data from 81 virtual workers were analyzed using multiple linear regression. Results indicated the full model containing 2 predictor variables (employee self-efficacy and employee …


Relationship Between Project Changes, Project Objectives, And Employee Engagement, Jaclyn Hartwell Jan 2020

Relationship Between Project Changes, Project Objectives, And Employee Engagement, Jaclyn Hartwell

Walden Dissertations and Doctoral Studies

Lack of employee engagement is detrimental to the success of organizations across industries. Project managers will see a negative impact on project success if they do not focus on engaging their team members throughout the project life cycle. Grounded in House’s path-goal theory, the purpose of this quantitative correlational study was to examine the relationship between project changes, project objectives, and employee engagement. Data were collected using SurveyMonkey to gather online survey responses from 76 project managers working in Indiana. The results of the standard multiple linear regression analysis indicated the full model was not statistically significant in distinguishing the …


Strategies To Mitigate The Effects Of Identity Theft In The Hospitality Industry, Patricia Lee Jirsa Jan 2020

Strategies To Mitigate The Effects Of Identity Theft In The Hospitality Industry, Patricia Lee Jirsa

Walden Dissertations and Doctoral Studies

Leaders in the U.S. hospitality industry experience significant losses in profitability, increased mitigation cost, and reduced revenues because of business and consumer identity theft. Grounded in the fraud triangle theory and the fraud diamond theory, the purpose of this qualitative multiple-case study was to explore strategies leaders in the hospitality industry use to mitigate identity theft. A purposeful sample of 5 leaders of 5 different hospitality businesses in Montana participated in the study. Data were collected through semistructured interviews, member checking, and a review of company documents. During data analysis using Yin’s 5-step process, 3 key themes emerged: a new …


Servant Leadership And Job Satisfaction As Moderated By Workplace Spirituality, Shellie Kae Mcnabb Jan 2020

Servant Leadership And Job Satisfaction As Moderated By Workplace Spirituality, Shellie Kae Mcnabb

Walden Dissertations and Doctoral Studies

Job satisfaction has been the focus of scholars for decades. Employers must create a workplace where the employee receives more than a paycheck. Servant leaders speak directly to the decisive leader-follower relationship. Workplace spirituality is a place where the employee is a valued part of the membership. Combining the three elements may answer the current problem of the aligning of business goals with employee needs. Existing research supports that servant leadership enhances job satisfaction. Researchers have demonstrated that the employee lead by example is more content. Missing are the contexts where these workers excel. The purpose of this study was …


Strategies Human Resource Managers Use To Reduce Employee Turnover, Fatema Turkistani Jan 2020

Strategies Human Resource Managers Use To Reduce Employee Turnover, Fatema Turkistani

Walden Dissertations and Doctoral Studies

One of the highest costs of employee turnover in the United States is in the pharmaceutical industry, where employee turnover is on the rise and affects profitability. Pharmaceutical leaders and resource managers are concerned with employee turnover because the estimated costs of employee turnover range between 70% and 300% of an employee’s annual salary. Using Bass’s transformational leadership theory as the conceptual framework, the purpose of this qualitative multiple case study was to explore strategies human resource managers in the pharmaceutical industry use to reduce employee turnover. Data were collected from a review of company documents and face-to-face semistructured interviews …


Strategies For Increasing Workforce Engagement, Joanne White Hayes Jan 2020

Strategies For Increasing Workforce Engagement, Joanne White Hayes

Walden Dissertations and Doctoral Studies

The existence of disengaged employees can reduce productivity and increase organizations’ costs. Engaged employees are vital to many organizations and the success of organizational leaders. Grounded in Herzberg's two factor theory, the purpose of this qualitative single case study was to explore strategies managers used to increase employee engagement in the nonprofit industry. Participants were 3 managers in South Carolina who successfully implemented strategies to increase employee engagement. Data were collected from semistructured interviews and a review of company documents. Data were analyzed using Yin’s 5-step method of analysis, and 3 themes emerged: providing clear and concise communication, recognition and …


Strategies To Implement Big Data Analytics In Telecommunications Organizations, Delton Aneato Jan 2020

Strategies To Implement Big Data Analytics In Telecommunications Organizations, Delton Aneato

Walden Dissertations and Doctoral Studies

Information Technology (IT) leaders who do not invest in big data projects may struggle to gain a competitive advantage and business insights to improve performance. Grounded in the Kotter’s change and Six Sigma models, the purpose of this qualitative multiple case study was to explore strategies IT leaders used to implement big data analytics successfully. The participants comprised 4 IT leaders from 2 telecommunication organizations in the United States of America, who effectively used strategies to promote and maximize competitive advantage using big data analytics. Data were collected from semistructured interviews, company documents, and project-related documents and were analyzed using …


Impact Of Sanctions And Awareness On Intention To Comply With Information Security, Kevin Fitzgerald Jan 2020

Impact Of Sanctions And Awareness On Intention To Comply With Information Security, Kevin Fitzgerald

Walden Dissertations and Doctoral Studies

Employees in higher education are likely to violate information security policies because of the open nature of academic institutions. Policy violations can lead to data breaches and identity theft that can cause harm to businesses and individuals. The purpose of this quantitative, correlational, cross-sectional study based on general deterrence theory and neutralization theory was to analyze the relationships between the independent variables, severity of sanctions, vulnerability to sanctions, and awareness of consequences, and the dependent variable, intention to comply with information security policy. Participants (n=100) who work in a higher education institution with an information security policy completed an online …


Overcoming Barriers To Sustainability Of Female Entrepreneurship In Nigeria, Ndudi Bowei Jan 2020

Overcoming Barriers To Sustainability Of Female Entrepreneurship In Nigeria, Ndudi Bowei

Walden Dissertations and Doctoral Studies

AbstractAfrica has the highest rate of women entrepreneurs worldwide, and women in Nigeria outnumber men in entrepreneurial endeavors and make contributions to economic growth. Yet, women entrepreneurs in Africa and Nigeria face barriers that restrict business growth and hinder opportunities for sustaining profitable businesses. The purpose of this qualitative descriptive study was to explore the strategies female entrepreneurs in Nigeria use to overcome barriers to sustaining profitable entrepreneurial business ventures. The conceptual framework for the study was based on integration of the 5M gender-aware entrepreneurship theory–market, money, management, motherhood, meso, and macro environment–and women empowerment framework. Data was collected by …


Disruptive Innovation Within The Legal Services Ecosystem, Donald G. Billings, Douglas G. Campbell Jan 2020

Disruptive Innovation Within The Legal Services Ecosystem, Donald G. Billings, Douglas G. Campbell

International Journal of Applied Management and Technology

Many law firms have done little to address the opportunities and threats presented by potentially disruptive technology (DT), such as artificial intelligence (AI) and machine learning (ML). The purpose of this multiple case study was to explore strategies that some law firm leaders use to address the potentially detrimental influences of DT on their organizations. The systems approach to management was employed as the conceptual framework. Data were collected from 6 participants at 2 international law firms with offices in California, using semi-structured interviews and organizational artifacts. Data were analyzed using inductive and deductive coding and thematic analysis, resulting in …


Leader Readiness In A Volatile, Uncertain, Complex, And Ambiguous Business Environment, Karen Rimita, Stephanie N. Hoon, Robert Levasseur Jan 2020

Leader Readiness In A Volatile, Uncertain, Complex, And Ambiguous Business Environment, Karen Rimita, Stephanie N. Hoon, Robert Levasseur

Journal of Sustainable Social Change

Organizational leaders in the 21st century face relentless changes in the business environments in which they operate. The diversity, intensity, and rapidity of these changes create volatility, uncertainty, complexity, and ambiguity (VUCA), which challenge leaders on ways to lead effectively as existing methods prove inadequate. The problem in this study was that of inadequate leader preparedness to lead and win in VUCA environments. The purpose of this hermeneutic phenomenological study was to explore the lived experiences of 15 Nigerian corporate executives about their VUCA business environment and the strategies they employed for VUCA-readiness and success using open-ended interview questions. The …