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Full-Text Articles in Business
Strategies Used By Nonprofit Social Service Business Leaders To Retain Employees, Veronica Lashal Price
Strategies Used By Nonprofit Social Service Business Leaders To Retain Employees, Veronica Lashal Price
Walden Dissertations and Doctoral Studies
Low employee retention among nonprofit social service organizations results in decreased productivity and performance. Business leaders who fail to implement employee retention strategies risk increased employee turnover resulting in the loss of economic constancy and organizational profitability. Grounded in Herzberg's two-factor theory of motivation, the purpose of this qualitative multiple case study was to explore strategies nonprofit social service business leaders used to increase employee retention. A purposeful sampling of 4 leaders from 4 nonprofit social service organizations in the Washington, D.C. metropolitan area who successfully used strategies to increase employee retention participated in this study. Data were collected from …
The Relationship Between Customer Relationship Management, Employee Retention, And Revenue, Bui Thanh Van
The Relationship Between Customer Relationship Management, Employee Retention, And Revenue, Bui Thanh Van
Walden Dissertations and Doctoral Studies
Downsizing campaigns and employee layoffs can result in poor customer service leading to service revenue losses. Understanding lost service revenue predictors is critical for leaders and managers to maintain and increase organizational growth and financial performance. Grounded in the service-profit chain theory, the purpose of this quantitative correlational study was to examine the relationship between customer relationship management (CRM), employee retention, and service revenue. Data were analyzed for 80 leaders and managers working in Vietnam’s industrial service field. The results of the multiple regression analysis indicated the full model, containing the 2 predictor variables (CRM and employee retention), was able …
Employee Retention Strategies Within Information Technology Small Businesses, Felicia Tetee Washington
Employee Retention Strategies Within Information Technology Small Businesses, Felicia Tetee Washington
Walden Dissertations and Doctoral Studies
AbstractThe retention of high talent employees is vital to the success of any organization. Organization leaders who lack effective strategies to retain high talent employees are at risk for business performance failure. A lack of managerial strategies to motivate employees and a lack of understanding of employees' needs lead to increased employee turnover rate in organizations. Grounded in Herzberg's two-factor theory, the purpose of this qualitative multiple case study was to explore strategies information technology (IT) small business leaders use to retain high talent employees. Data were collected from phone semistructured interviews and review of the organizations' employee handbook, policies, …
Assisted Living Facility Employee Turnover Reduction Strategies, Karen Marie Searle
Assisted Living Facility Employee Turnover Reduction Strategies, Karen Marie Searle
Walden Dissertations and Doctoral Studies
Employee turnover is a critical problem in the healthcare industry. Employee turnover negatively impacts an organization's profits and replacement costs, such as training, onboarding, and developing new healthcare employees. Guided in the concept of transformational leadership theory, the purpose of this qualitative multiple case study was to explore strategies assisted living facility managers use to reduce employee turnover. Using semistructured interviews to collect data, the targeted population encompassed 6 organizational managers from 3 southeastern Pennsylvania assisted living facilities who successfully reduced employee turnover. Data were analyzed using thematic analysis. Four central themes emerged: effective communication and feedback, onboarding and employee …
Strategies For Retaining Talented Employees During Downsizing, Karen D. Smith
Strategies For Retaining Talented Employees During Downsizing, Karen D. Smith
Walden Dissertations and Doctoral Studies
Nonexistent talent management strategies can negatively impact retention levels of talented employees during downsizing. Human resource managers who struggle to retain talented employees are at risk of not maintaining a competitive advantage and business sustainability. Grounded in the institutional theory of downsizing, the purpose of this qualitative multiple case study was to explore strategies human resource managers use to retain talented employees during downsizing. Participants included 6 human resource leaders from Fortune 500 service industry corporations in metropolitan Atlanta, Georgia, who used talent management retention strategies to retain talented employees during downsizing. Data were collected from semistructured face-to-face interviews and …
Employee Retention Strategies In U.S. College And Universities, Michael Louis Simmons
Employee Retention Strategies In U.S. College And Universities, Michael Louis Simmons
Walden Dissertations and Doctoral Studies
Employee turnover in U.S. colleges and universities negatively affects productivity, resources, employee morale, and job satisfaction. The failure of U.S. colleges and universities’ leaders to retain a viable and productive workforce negatively affects students’ educational success and learning opportunities. Grounded in the motivation-hygiene theory, the purpose of this qualitative multiple case study was to explore strategies college and university leaders used to retain employees. Data were collected through semistructured interviews with 5 university leaders in 5 higher-education institutions in the Midwest region of the United States, and a review of publicly available organizational documents and university websites. Data were analyzed …