International and Area Studies Commons^™

Customer Satisfaction Index Of Singapore 2013: Full Year Overview, Institute Of Service Excellence, Smu

Research Collection Institute of Service Excellence (2007-2024)

The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the national, sector, sub-sector, and company levels. Customer responses are derived from Singapore’s resident population and visiting tourists, primarily through face-to-face surveys. This study serves as a quantitative benchmark of the quality of goods and services produced by the Singapore economy over time and across countries. The fourth quarter results mark the end of measurement for CSISG 2013. Singapore’s 2013 national score is computed using the data collected during these four quarters.

Monitoring Trends In Educational Growth In Afghanistan, Stephanie Templeton

Assessment GEMS

While access to schooling is crucial, it is widely recognised that if students are to realise the full benefits of education, then attending school must involve learning. In 2004, the Government of Afghanistan established the Education Quality Improvement Program (EQUIP). Through school grants, teacher training and institutional capacity building, EQUIP aims to increase equitable access, especially for girls, to quality basic education. As part of this program, ACER is working with the Ministry of Education to design and conduct the first ever sample-based national assessment of learning outcomes in Afghanistan. This study assesses Grade 6 students’ abilities in mathematics, reading …

Lactase Persistence Variants In Arabia And In The African Arabs, Edita Priehodova, Abdelhay Abdelsawy, Evelyne Heyer, Viktor Cerny

Human Biology Open Access Pre-Prints

Lactase persistence (LP), the state enabling the digestion of milk sugar in adulthood occurs only in some human populations. The convergent and independent origin of this physiological ability in Europe and Africa is linked with animal domestication that had either started in both places independently or had spread from the Near East by acculturation. However, it has recently been shown that at least in its southern parts, the population of Arabia not only has a different LP-associated mutation profile than the rest of Africa and Europe but had also experienced an independent demographic expansion occurring before the Neolithic around the …

The Annual Status Of Education Report Survey: Monitoring Learning Levels Of Children In Rural India, Australian Council For Educational Research (Acer)

Assessment GEMS

The Annual Status of Education Report (ASER) survey is a household-based survey of school-aged children in all rural districts in India. It is the only annual survey that yields data on children’s basic learning levels in this country. It evolved out of the work of a non-governmental organisation called Pratham. The ASER survey aims to obtain reliable, district-level estimates of the status of rural children’s school enrolment and skills in reading and arithmetic, and to measure the change in these estimates over time.

The Latin-American Laboratory For Assessment Of The Quality Of Education: Measuring And Comparing Educational Quality In Latin America (Superseded Version), Australian Council For Educational Research

Assessment GEMS

The Laboratorio Latinoamericano de Evaluación de la Calidad de la Educación (Latin-American Laboratory for Assessment of the Quality of Education or LLECE) is the network of national systems for the assessment of education quality in Latin America, created in 1994, and coordinated by UNESCO’s Regional Bureau for Education in Latin America and the Caribbean (OREALC). LLECE’s purpose is to produce data and knowledge that inform educational policy in the region, contribute to capacity building, and serve as a forum for reflection, exchange and generation of new ideas and good practices in education evaluation. LLECE assessments aim to provide information about …

Aesthetically Designed Maps: Development And Perception, Catherine Wang

Graphic Communication

This research explored the creative element of subway map creation in light of its effectiveness. Printed subway maps, used often for metropolitan cities and areas, are limited in physical dimension and scale, carrying minimal information. The New York, San Francisco Bay Area, Tokyo, Paris, London and Moscow subway maps highlight similar design and abstraction that fulfill the basic necessary elements for subway patrons. Over the years since the first metro map for each city was created, maps have become more simplified by removing physical land features and reference points to make way for expanding and new subway lines, stations, and …

Crisis Of Secularism And Loyalty Towards The Dominant Group: The Role Of The Government In The 2012-2013 Religious Conflicts In Georgia, Tamta Mikeladze

Occasional Papers on Religion in Eastern Europe

The paper presents findings of the research of the religious conflicts in Georgia which erupted between November 2012 and December 2013. The research aimed to assess the causes of the religious conflicts between the Muslim minority and Orthodox Christians in the villages of Nigvziani (Lanchkhuti district), Tsintskaro (Tetritskaro district) and Samtatskaro (Dedoplistskaro district) in Georgia; as well as to analyze government policies enacted for the peaceful and just resolution of the conflicts. The study revealed the social and political contexts that were influencing the conflicts and conditioning them. The article is an analysis of the political aspects of the conflict …

Remembering How It Was When We Were Still Brothers How Russion Evanglelicals Are Responding To The Crisis In Ukraine, William Yoder Ph.D.

Occasional Papers on Religion in Eastern Europe

No abstract provided.

The Eclipse Of The Light Of The Word In Bosnia And Herzegovina, Jadranka Brnčić

Occasional Papers on Religion in Eastern Europe

No abstract provided.

The Singapore Do Not Call Register And The Text And Fax Exemption Order, Warren B. Chik

Research Collection Yong Pung How School Of Law

The introduction of a text and fax exemption to the general “opt out” effect of the Do Not Call Registry have led to a debate over the effectiveness of the Registry in filtering out unwanted communication to telephone users. This article provides the background for the Registry and the reasons for the backlash as well as for the exemption. It will explain why the exemption is consistent with the existing policy towards, and legal treatment of text-based messages, but nevertheless question whether the distinction between voice and text-based messages is justified given the overall objective of the Personal Data Protection …

Review: The Color Of Success: Asian Americans And The Origins Of The Model Minority Myth By Ellen Wu, Justin Kh Tse

Research Collection School of Social Sciences

Weaving rich institutional histories of groups that have purported to speak for all Asian Americans, like the Japanese American Citizens League and the Chinese Consolidated Benevolent Association, Ellen Wu’s The Color of Success meticulously describes how their claims to represent their ethnic communities were vigorously contested by Japanese and Chinese Americans themselves from the 1930s to the 1960s. Wu sets these representational challenges against the larger backdrop of the rise of an American liberal political framework and its assimilationist agenda for racial minorities in the United States in the 1930s, which was produced by the geopolitical challenges of totalitarian fascism …

Ethno-Nationalistic And Religious-Nationalistic Components Of Identity In Post-Soviet Georgia, Ana Chelidze

Occasional Papers on Religion in Eastern Europe

Deep economic and democratic changes in Georgian society in last 20 years have conditioned the transformation of social environment in such a way that people had to change their views on society and their place in the new social environment. Changing attitudes on social reality affected and transformed the whole system of social identity. Transformation processes were characterized with reduced trust and tolerance among people and different social groups and with increase or weakening of different aspects of basic identities. Difficulties emerging from the process of formation of the identity system hinder the development of integration processes in the society. …

Ukraine "Crucified" Between East And West, Peter Kuzmič

Occasional Papers on Religion in Eastern Europe

No abstract provided.

Pan Orthodox Council Announced For 2016, Walter Sawatsky

Occasional Papers on Religion in Eastern Europe

No abstract provided.

The Responsibilities Of Lawyers For Their Clients Misstatements And Omissions To The Securities Market In Singapore, Wai Yee Wan

Research Collection Yong Pung How School Of Law

This article examines the extent to which lawyers advising on the disclosure documents of their clients issued to the securities markets should be responsible for their clients’ disclosure failures. It identifies the following problems with the current framework. First, there is a lack of objective due diligence standards which lawyers are expected to meet when they are advising on public disclosure documents. Second, except for takeovers, lawyers are not subject to public enforcement actions even if they have not acted with due care and diligence in ensuring that their clients comply with their disclosure obligations. Third, private enforcement actions against …

Improving Money's Worth Ratio Calculations: The Case Of Singapore's Pension Annuities, Joelle H. Y. Fong, Jean Lemaire, Yiu Kuen Tse

Research Collection School Of Economics

This article contributes to a better understanding of the risks involved in a life annuity investment. We examine the distribution of weighted annuity benefits and assess various measures of dispersion such as the coefficient of variance. In particular, we quantify the standard deviation about the expected value, thereby extending the usefulness of the popular money’s worth framework for annuity valuation. The effort toward a more detailed and more accurate risk picture of investing in annuities enables retirees to differentiate among products that may appear seemingly uniform in terms of money’s worth, but vary widely in terms of their risk attributes.

Community-Based Management Of Tricholoma Matsutake: A Case Study Of South Korean Mountain Villages, Terry Van Gevelt

Research Collection College of Integrative Studies

Tricholoma matsutake (S. Ito and S. Imai) Singer commercialisation provides significant economic benefits to rural communities, mainly in China, Japan and South Korea. Recently, a growing body of research has questioned the impact of commercialization on harvesting behavior and the supply of matsutake. One key question arising from this literature is whether or not community-based management (CBM) has a positive impact on matsutake supply. I surveyed nine mountain villages in Gangwon and North Gyeongsang provinces in South Korea. Four villages were found to have begun CBM of matsutake in the mid-1980s to early-1990s. All four villages continued to engage in …

The Role Of State Institutions In Non-Timber Forest Product Commercialisation: A Case Study Of Tricholoma Matsutake In South Korea, Terry Van Gevelt

Research Collection College of Integrative Studies

Two major barriers to non-timber forest product (NTFP) commercialization are a thin market structure and ensuring long-term supply. There is a growing literature suggesting potential solutions to address these two issues. The majority of these solutions, however, marginalize the role of state institutions in favour of other institutional arrangements. This study used the example of (S. Ito and S. Imai) Singer commercialisation in South Korea to show that state institutions can play a leading role in addressing the thin market structure and ensuring long-term supply. Specifically, the Korea Forest Service (KFS) and National Forestry Cooperatives Federation (NFCF) addressed the thin …

Fearless: Lhagyai Trichen, Lhagyari Trichen

SURGE

Humble about his successes and origins, driven by a desire to serve his countrymen and raise awareness about their struggles and identity, and involved in opening dialogues about the issues facing his home country of Tibet, Lhagyari Trichen ’17 fearlessly leads others to a greater understanding of Tibetan history, culture, and politics through film and thoughtful advocacy. [excerpt]

On The Fence, Emily G. Hauck

SURGE

Over a hundred years ago, my great-great grandmother fled Germany by herself to come to the United States to escape the abuse of her father. She had no connections in this country and nowhere to go. That same century my ancestors from Ireland crossed the Atlantic to make a better life in America. They were discriminated against for their religion and for their nationality.

Ana* and her husband, two hardworking Mexicans, paid a coyote to help them cross the Rio Grande into the United States ten years ago. They saw no future for their two young girls in Mexico and …