The Globalized Classroom: Integrating Technology To Improve Communicative And Cultural Proficiency,
2017
Bowling Green State University
The Globalized Classroom: Integrating Technology To Improve Communicative And Cultural Proficiency, Nicholas Frank
International ResearchScape Journal
The purpose of this project was to explore how the integration of technology affects students’ communicative and cultural proficiency in a second language when connecting two world language classrooms from across the globe. Through a series of weekly emails between partner schools, students practiced their interpretive reading and presentational writing skills while gaining knowledge of their partners’ cultures and colloquial language in a meaningful and individualized manner. The participants were U.S. high school students learning Spanish and Spanish high school students learning English. This created an authentic and organic environment for language acquisition, showing improvement in both communicative and cultural …
The Almost Great Escape: The Continuing Tourism Development Of Croatia As A Destination,
2017
Bowling Green State University
The Almost Great Escape: The Continuing Tourism Development Of Croatia As A Destination, Jennifer N. Wohlgamuth
International ResearchScape Journal
The tourism industry in Croatia is experiencing a slower development than other European countries. Because of their current union in the communist state of Yugoslavia and the Civil War between Croatia, Serbia, and Bosnia-Herzegovina, the Croatian Tourism Board needs to recreate a stable infrastructure in which to grow their tourism. Some of the occurring issues with current Croatian tourism is high seasonality, lack of multiple foreign languages, underdeveloped transportation structures, and homogenization of Croatian culture. This paper offers a brief history of Croatian tourism, current developments, current development issues, and suggestions for a change in managerial structure to increase the …
Chinatowns In Latin America,
2017
CUNY Hunter College
Chinatowns In Latin America, Wendy W. Tan
Publications and Research
The author has visited many of the Chinatowns in Latin America. The impressions after visiting those Chinatowns were the driving force to write about the journeys, mainly about the criticism of “Chinatown without Chinese” and those astonishing Chinatown Paifangs
Customer Satisfaction Index Of Singapore 2017: Q3 Results,
2017
Singapore Management University
Customer Satisfaction Index Of Singapore 2017: Q3 Results, Institute Of Service Excellence, Smu
Research Collection Institute of Service Excellence (2007-2024)
The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the national, sector, sub-sector, and company levels. The CSISG serves as a quantitative benchmark of the quality of goods and services produced by the Singapore economy over time and across countries. This is the CSISG’s eleventh year of measurement.
How To Design For Your Customers,
2017
Singapore Management University
How To Design For Your Customers, Selma Bamadhaj, Nur Rulhuda
Research Collection Institute of Service Excellence (2007-2024)
Selma Bamadhaj and Nur Rulhuda of Lully Selb school us in the importance of personalised service and turning customers into friends.
Serendipitous Stylings,
2017
Singapore Management University
Serendipitous Stylings, Yi Lian Ng
Research Collection Institute of Service Excellence (2007-2024)
Multihyphenate Yi Lian Ng reflects on her seemingly radical career change and life as a florist, freelance writer and stylist, and accidental entrepreneur
Growing Together,
2017
Singapore Management University
Growing Together, Shannon Ong, Mike Foo
Research Collection Institute of Service Excellence (2007-2024)
Shannon Ong and Mike Foo of Woods in the Books discuss the significance of diverse stories and the importance of growing with your customers.
It Takes Two,
2017
Singapore Management University
It Takes Two, Faye Sit, Ernest Ting
Research Collection Institute of Service Excellence (2007-2024)
Faye Sit and Ernest Ting of Hook Coffee contemplate Singapore’s service standards and if the Singapore market is ready for better service.
Paying It Forward,
2017
Singapore Management University
Paying It Forward, Joshua Sim
Research Collection Institute of Service Excellence (2007-2024)
Joshua Sim, founder of The Beautiful Moment Photography, defines service excellence in a surprisingly relatable way — through emotional intelligence.
Sustaining Singapore’S Stories,
2017
Singapore Management University
Sustaining Singapore’S Stories, Edmund Wee
Research Collection Institute of Service Excellence (2007-2024)
Edmund Wee of Epigram Books considers the importance of local literature and his commitment to nurturing local storytellers.
Elemental Connections,
2017
Singapore Management University
Elemental Connections, Silas Lee
Research Collection Institute of Service Excellence (2007-2024)
Silas Lee, Founder of COO Boutique Hostel, weighs in on the role of technology in customer service and how face-to-face relationships trump all.
The Future Of Local Food,
2017
Singapore Management University
The Future Of Local Food, Eng Su Lee
Research Collection Institute of Service Excellence (2007-2024)
Restaurateurs Lee Eng Su and Lee Chan Wai share their views on Singapore’s hawker food culture and how they want to change Singapore’s food industry.
Coal Power In Zambia: Time To Rethink,
2017
University of Zambia
Coal Power In Zambia: Time To Rethink, Prem Jain
Southern African Journal of Policy and Development
Zambia has until recently relied almost 100% on hydropower for electricity generation. The first coal power plant in Zambian history was commissioned recently in 2016/17. An unprecedented power shortfall in 2016 prompted the Zambian government to diversify its energy sources by planning to go into solar and increased coal power. Coal causes high levels of pollution, degrades the environment, damages people’s health and causes climate change. Solar and other renewable sources of energy are clean. The cost of power from renewable energy is now competitive with that of coal power. Coal power is on the decline worldwide and renewable power …
Vol. 3, No. 2 Cover,
2017
Cornell University Law School
Vol. 3, No. 2 Cover
Southern African Journal of Policy and Development
No abstract provided.
Creating Meaning In Work,
2017
Singapore Management University
Creating Meaning In Work, Eunyce Yap, Joanna Lam
Research Collection Institute of Service Excellence (2007-2024)
Eunyce Yap and Joanna Lam, Founders of fashion label, Love & Bravery, tell us why there should always be more to business than just the bottom line.
Vol. 3, No. 2 Copyright Statement,
2017
Cornell University Law School
Vol. 3, No. 2 Copyright Statement
Southern African Journal of Policy and Development
No abstract provided.
Vol. 3, No. 2 Masthead,
2017
Cornell University Law School
Vol. 3, No. 2 Masthead
Southern African Journal of Policy and Development
No abstract provided.
Vol. 3, No. 2 Table Of Contents,
2017
Cornell University Law School
Vol. 3, No. 2 Table Of Contents
Southern African Journal of Policy and Development
No abstract provided.
Fundamental Rights Not So Fundamental? Critique Of The Supreme Court Judgment In Law Association Of Zambia V. The Attorney General,
2017
Cornell Law School
Fundamental Rights Not So Fundamental? Critique Of The Supreme Court Judgment In Law Association Of Zambia V. The Attorney General, Muna B. Ndulo, Samuel Ngure Ndungu
Southern African Journal of Policy and Development
The article discusses the constitutionality of sections 5 and 6 of the Public Order Act of Zambia. The Law Association of Zambia had unsuccessfully argued in the High Court of Zambia that the sections violated section 20 (Freedom of expression) and 21 (Freedom of assembly) of the Zambian Constitution. The Supreme Court of Zambia upheld the decision of the High Court and held that the sections did not violate sections 20 and 21 of the constitution and were constitutional. This article argues that the Supreme Court decision is wrong and falls short of effectively protecting citizen’s rights of peaceful assembly …
The Glocal Hiv/Aids Epidemic And The Need For An Extended Theory Of Power In International Relations,
2017
University of Nebraska at Omaha
The Glocal Hiv/Aids Epidemic And The Need For An Extended Theory Of Power In International Relations, Annika Hughes
International Dialogue
This paper argues for an extended theory of power in International Relations (IR), using the example of the glocal HIV/AIDS epidemic. It will argue that world power relations depend not only on military, economic, social and cultural power, but also on the power of the human body itself. This argument builds on the author’s own theory of glocalised world power, which combines a Foucaultian with a structurationist approach to argue for the existence of four-faced power relationships across the following twelve interdependent sites of power: 1) time; 2) space; 3) knowledge and aesthetics; 4) morality and emotion; 5) identities; 6) …
