Asian Studies Commons^™

Singapore: Building A Future Without Cheap Oil, Singapore Management University

Perspectives@SMU

Singapore’s investment and long history of involvement in the oil industry has been a major factor in the development of its economy. In the 272-page book 'Singapore, The Energy Economy: From The First Refinery To The End Of Cheap Oil, 1960 to 2010' by Ng Weng Hoong, he traced the evolution of Singapore’s economy over a 50-year period beginning from 1960, showing how energy has been a powerful but little noticed thread in the country’s rise from a struggling Third World country to an affluent city-state it is today.

Customer Satisfaction Index Of Singapore 2011: Q3 Results, Institute Of Service Excellence, Smu

Research Collection Institute of Service Excellence (2007-2024)

The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the national, sector, sub-sector, and company levels. Currently in its fifth year of measurement, the CSISG serves as a quantitative benchmark of the quality of goods and services produced by the Singapore economy over time and across countries.

Singapore's Venture Into The Gulf: Undiscovered Treasure Or Empty Pot?, Caroline Yeoh, Wilfred How, Joses Wong

Research Collection Lee Kong Chian School Of Business

Singapore: a country synonymous with business efficiency, strict laws and a reputation that belies its miniscule size. Its state-enterprise network and attempts at grafting “Singapore-styled” investment enclaves onto foreign locales often receive attention from the international community. These state-engineered projects are premised on the exportability of Singapore’s state credibility, systemic and operational efficiencies as well as the technological competencies of Singapore companies, to locations where these attributes are less distinct. This paper, as part of our series on this topic, revisits the city-state’s determined efforts to encapsulate economic space for Singapore-based firms, enabling them to expand beyond the region. This …

Finding The Appropriate Mode Of Dispute Resolution: Introducing Neutral Evaluation In The Subordinate Courts, Dorcas Quek Anderson, Chi-Ling Seah

Research Collection Yong Pung How School Of Law

The Alternative Dispute Resolution (ADR) movement has gained significant traction over the last three decades and has been expanding at a rapid pace in many common law jurisdictions. The allure of ADR lies, in large part, in its recognition of litigants’ desire for self-determination and autonomy in resolving their disputes. ADR became even more attractive as dissatisfaction with the traditional court system grew. In the seminal Roscoe Pound Conference on Popular Causes of Dissatisfaction with the Administration of Justice in USA, the changing role of the courts was highlighted, casting ADR further into the spotlight.i Instead of offering only adjudication …

Singapore And Re-Engineering Economic Space: Observations From The Middle East, Caroline Yeoh, Wilfred Pow Ngee How

Research Collection Lee Kong Chian School Of Business

The hallmark of the Singapore state-led, market-driven interventions, and their efficacy, have often been a matter of academic contention. This paper, as part of our series on this topic, revisits Singapore’s state-enterprise strategy in the context of the city-state’s determined efforts at internationalization through a series of state-engineered projects, orchestrated to encapsulate economic space for Singapore-based firms to expand into the region and beyond. This internationalization stratagem remains controversial; premised, as they are, on the exportability of Singapore’s state credibility, systemic and operational efficiencies as well as technological competencies of Singaporean companies, government-linked or otherwise, to locations where these attributes …

Impact Of Food Inflation On Poverty In The Philippines, Tomoki Fujii

Research Collection School Of Economics

We simulate the impact of actual food price increase between June 2006 and June 2008 on poverty across different areas and whether the household’s main income source is agricultural activities. We explicitly treat heterogeneity in food price changes and the patterns of consumption and production by merging a expenditure survey dataset and a price dataset at the provincial level or lower. While the increase of head count index is larger for non-agricultural households than agricultural households, the opposite is true for the poverty gap and poverty severity measures, because poor agricultural households are particularly vulnerable to food inflation.

Mncs And The Labour Crunch: Local Jobs May Suffer If Foreign Supply Is Curbed, Hian Teck Hoon

Research Collection School Of Economics

No abstract provided.

Fairness: Processes Are As Important As Outcomes, David Chan

Research Collection School of Social Sciences

People are sensitive to the fairness of decisions made or the treatment they receive. Research in work contexts has shown that it is important for processes like personnel selection, performance appraisal and compensation to be perceived as fair, because fairness perceptions influence how people react to situations and their leaders. This also applies to public policy implementation and public engagement efforts.

Prevention Of Vessel-Source Marine Pollution: A Note On The Challenges And Prospects For Chinese Practice Under International Law, Nengye Liu, Frank Maes

Research Collection Yong Pung How School Of Law

This article examines China’s domestic legal regime for the prevention of vessel sourcepollution. It pays special attention to the recently adopted Regulation on Preventionand Control of Marine Pollution from Vessels. Potential challenges and emerging issuesthat China has to confront are addressed, including: application of the legislation todisputed sea areas between China and its neighbors, freedom of navigation in theexclusive economic zone, reduction of emission from ships, and prevention of invasivespecies from ballast water.

Trust And The Commitment To Fairness, Tan K. B. Eugene

Research Collection Yong Pung How School Of Law

Assistant Professor Eugene Tan writes that tripartism has given us years of industrial peace and prosperity in Singapore, but warns that trust must work both ways. The high principle of tripartism does not necessarily mean that the partners will subscribe to the same policies and outlook on what is needed for workplace harmony.

Re-Evaluating Vietnam’S Nghe-Tinh Soviets (1930-1931) Using A Historical Gis: Some Preliminary Observations, David W. Del Testa

Faculty Journal Articles

The Nghe-Tinh Soviets of 1930-1931, a rebellion against colonial authority in north-central and central colonial Vietnam, has received extensive analysis by a variety of commentators and scholars, both Vietnamese and not. Most scholars, Vietnam and internationally, settled on some view of immiseration combined with the presence of pro-communist organizers as the motive forces for the rebellion, but a few have favored questions of political dissatisfaction and local empowerment as underlying motivations for revolt. Until recently, examining the rebellion on a gross scale in order to test either theory has proven difficult, with a surfeit of information but no easy way …

Growing In Asia: P&G Turns To Market Research, Singapore Management University

Perspectives@SMU

“Create excitement in the market with new products; entice the competitors to play, and together, we can grow the market,” said Medhee Jarumaneeroj, the 'influencer marketing & external relations leader' for Procter & Gamble (P&G) Asia's male grooming outfit. Speaking at the Marketing Excellence Speaker Series, a monthly talk organised by SMU's Centre of Marketing Excellence, Jarumaneeroj expressed excitement about Asia as a huge growth market for the American multinational.

Jeffrey Angles, Nate Coe

International Faculty Researchers

Dr. Jeffrey Angles likes to describe himself as the accidental professor because, unlike many people he knows who planned to become teachers when they completed their educations, he was more focused on the immediate goal of studying Japanese literature and translating. In the process of reading so much, he says that he found himself with a Ph.D. almost before he knew it.

Jeffrey Angles' website

Measuring An Organisation’S Innovation Climate: A Case Study From Singapore, Siu Loon Hoe

Research Collection School Of Computing and Information Systems

Purpose: The article aims to discuss the six key factors that were proposed and included in the design of a customized innovation climate questionnaire. Design/methodology/approach: The implementation case study of an innovation climate survey for a Singapore‐based real estate group is presented. In particular, the design of the questionnaire and selection of key factors to be measured are discussed. Findings: While not a “rigorous” instrument in the academic sense, the article can guide managers and organization development professionals to better gauge an organization's innovation climate and deepen the understanding of innovation culture. Originality/value: This article contributes to the existing innovation …

Unmet Social Needs In Singapore: Singapore's Social Structures And Policies, And Their Impact On Six Vulnerable Communities, Braema Mathi, Sharifah Mohamed

Lien Centre for Social Innovation: Research

In line with Lien Centre’s vision to catalyse positive social change, this research was carried out to understand social gaps in Singapore and how our society’s ability to meet social needs can be enhanced. Despite basic social needs in Singapore being essentially met through direct government interventions and the contributions of non-governmental social service activities, there are today some vulnerable groups that remain or have become more prominent. This research project aims to identify some of these needs and the possible approaches to addressing them.

It is hoped that some of the recommendations of this report will be helpful for …

Family Background And Economic Outcomes In Japan, Ken Yamada

Research Collection School Of Economics

There has been increasing concern about the influence of elements of family background on children’s future outcomes in Japan. This paper empirically examines the long-term impact of family background, including sibling composition and parental attributes, and reveals how these elements of Japanese women’s family backgrounds affect their educational attainment and investment, labor market outcomes, family formation, and spousal characteristics.

Diving Into The New Innovation Landscape: The Eastern Current, Arnoud De Meyer

Research Collection Lee Kong Chian School Of Business

Thirty years ago, when the business world sought innovation, most eyes looked West – mainly to the OECD countries considered to be the most economically advanced. We focused on technology-based product innovations, which were conceived for Western customers, developed in laboratories close to the headquarters of Western companies, and rolled out in the world’s wealthiest markets: North America, Western Europe and Japan, an honorary member of the Western club. This is no longer the case. Now, when the business world asks where the next innovative product or process will come from, what it will consist of, where it will be …

Have You Restructured For Global Success?, Nirmalya Kumar, Phanish Puranam

Research Collection Lee Kong Chian School Of Business

The organizational structures of many multinational corporations are inadequate to the task of capitalizing on opportunities in emerging markets. Locating customer-facing processes in each country-and even using transnational structures that exploit location-specific advantages-just doesn't cut it anymore. So argue Kumar and Puranam, of London Business School. The authors show how the growth of China and India as lead markets and as talent pools, coupled with advances in technology, enable companies to optimize their organizations by segmenting R&D both vertically and horizontally, thereby creating T-shaped structures.The greatest challenge of the T-shaped structure is managing integration across countries. The solution is to …

Examining The Chinese Approach To Crisis Management: Cover-Ups, Saving Face, And Taking The “Upper Level Line”, Lan Ye, Augustine Pang

Research Collection Lee Kong Chian School Of Business

In 2008, the Sanlu Group, a former giant in the Chinese dairy industry and a quintessential Chinese organization, was confronted with the melamine-contaminated milk crisis. Its products were blamed for causing at least six babies' deaths and damaging the kidneys of about 294,000 babies. Sanlu was criticized for its crisis handling, which resulted in its collapse several months later. Using the contingency theory of strategic conflict management and Coombs' typology of crisis communication strategies, this study explored Sanlu's crisis management as a mirror to understanding the Chinese approach to crisis management. Findings showed that influenced by political, social, and cultural …

On Modeling Virality Of Twitter Content, Tuan Anh Hoang, Ee Peng Lim, Palakorn Achananuparp, Jing Jiang, Feida Zhu

Research Collection School Of Computing and Information Systems

Twitter is a popular microblogging site where users can easily use mobile phones or desktop machines to generate short messages to be shared with others in realtime. Twitter has seen heavy usage in many recent international events including Japan earthquake, Iran election, etc. In such events, many tweets may become viral for different reasons. In this paper, we study the virality of socio-political tweet content in the Singapore’s 2011 general election (GE2011). We collected tweet data generated by about 20K Singapore users from 1 April 2011 till 12 May 2011, and the follow relationships among them. We introduce several quantitative …