Customer Satisfaction Index Of Singapore 2013: Q3 Results,
2013
Singapore Management University
Customer Satisfaction Index Of Singapore 2013: Q3 Results, Institute Of Service Excellence, Smu
Research Collection Institute of Service Excellence (2007-2024)
The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the national, sector, subsector, and company levels. The CSISG serves as a quantitative benchmark of the quality of goods and services produced by the Singapore economy over time and across countries. This is the CSISG’s seventh year of measurement
The Uneven Representation Of Women In Asian Parliaments: Explaining Variation Across The Region,
2013
Singapore Management University
The Uneven Representation Of Women In Asian Parliaments: Explaining Variation Across The Region, Devin K. Joshi, Kara Kingma
Research Collection School of Social Sciences
Although home to the majority of the world's women, Asia is the continent with the smallest proportion of women in Parliament. Rarely studied from a comparative perspective, this article examines the uneven representation of women in the lower houses of contemporary Asian parliaments. While socio-economic modernization and industrialization are generally expected to increase the proportion of women in positions of political influence, we find that differences in electoral and party systems across Asia play a greater role than levels of female literacy, urbanization, or per capita income. In particular, Asian parliaments with strict quotas and a higher number of (three …
Introduction: Religion And Place: Landscape, Politics, And Piety,
2013
University of North Carolina at Chapel Hill
Introduction: Religion And Place: Landscape, Politics, And Piety, Elizabeth Olson, Peter Hopkins, Lily Kong
Research Collection School of Social Sciences
In 2010, a 14-year-old boy was brutally murdered in a suburb outside of Rio de Janeiro when a group of skinheads observed him at a party and suspected that he might be gay (McLoughlin 2011). This scale of horrific homophobia is not uncommon in Brazil, where rates of violence against gays, lesbians, and transgendered people are reported to be amongst the highest in the world. A study conducted with the support of Grupo Gay da Bahia offers the conservative estimate of 260 gays killed in the country in 2010, indicating that rates doubled in only 5 years. The statistic sits …
Singapore's Housing Policies: 1960-2013,
2013
Singapore Management University
Singapore's Housing Policies: 1960-2013, Sock Yong Phang, Kyunghwan Kim
Research Collection School Of Economics
The focus of this case study is on the important role of real estate and housing policies in Singapore’s economic development. In the sphere of housing policy, Singapore is known for its high homeownership rates, the very significant role played by the government in housing supply and housing finance, and the wealth that has been created and distributed in the process.
Relook Link Between Low Wages And Foreign Workers,
2013
Singapore Management University
Relook Link Between Low Wages And Foreign Workers, Hian Teck Hoon
Research Collection School Of Economics
He felt that the commonplace idea that the huge inflow of foreign workers in the past decade caused a stagnation and even decline in real wage earnings of Singaporean workers in the bottom half of the income distribution was flawed. He argued that real wage earnings of the median worker actually increased when the number of inflows of foreign workers was reaching its peak. Prof Hoon thus felt that Singapore must now find a means to gear its political and economic institutions to continue to embrace economic openness in the next half-century, in order to be able to deliver good …
Beijing Bicycle: The Cruel Story Of Youth, City, And Modernization In Contemporary China,
2013
Armstrong Atlantic State University
Beijing Bicycle: The Cruel Story Of Youth, City, And Modernization In Contemporary China, Patrick O'Conner, Victoria Do, Eric A. Curry
Armstrong Undergraduate Journal of History
About the authors
Patrick is a Savannah native and a history major at Armstrong. He served for ten years in the US Army. He is married with four children and now resides in Metter, Georgia where he enjoys making muscadine wine and hopes to become a history teacher. Eric is from Fort Myers, Florida and currently a history major at Armstrong. He hopes to pursue a career in the Intelligence Community or Office of Foreign Service. After retiring from his government ambitions, he hopes to settle back down in Florida to teach history.
Autochthonous Constitutional Design In Post-Colonial Singapore: Intimations Of Confucianism And The Leviathan In Entrenching Dominant Government,
2013
Singapore Management University
Autochthonous Constitutional Design In Post-Colonial Singapore: Intimations Of Confucianism And The Leviathan In Entrenching Dominant Government, Eugene K. B. Tan
Research Collection Yong Pung How School Of Law
Does Singapore's approach to institutional design vis-avis political representation prioritize strong and effective government, or is the goal one that is geared towards a representative government as a means of enhancing political governance? his paper examines the series of amendments to Singapore's Constitution and related legislation, between 1984 and 1990, and in 2010, which relate to political representation in Singapore's electoral system and unicameral legislature. At one level, the changes are part of the endeavor to retain Parliament's standing as the focal point of Singapore's Westminstermodeled system of government. The constitutional changes reflect the political elites' abiding belief that institutional …
Social Sensing For Urban Crisis Management: The Case Of Singapore Haze,
2013
Singapore Management University
Social Sensing For Urban Crisis Management: The Case Of Singapore Haze, Philips Kokoh Prasetyo, Ming Gao, Ee Peng Lim, Christie N. Scollon
Research Collection School Of Computing and Information Systems
Sensing social media for trends and events has become possible as increasing number of users rely on social media to share information. In the event of a major disaster or social event, one can therefore study the event quickly by gathering and analyzing social media data. One can also design appropriate responses such as allocating resources to the affected areas, sharing event related information, and managing public anxiety. Past research on social event studies using social media often focused on one type of data analysis (e.g., hashtag clusters, diffusion of events, influential users, etc.) on a single social media data …
K-16 Education Outreach In Asian Studies: Mcc And Asdp,
2013
Middlesex Community College - Bedford
K-16 Education Outreach In Asian Studies: Mcc And Asdp, Dona M. Cady
2013 New England Association for Asian Studies Conference
Middlesex Community College is strongly committed to the view that sharing the languages, philosophies, histories, literatures and arts of different peoples is the most profound basis for building bridges and creating respect and civility among cultures.
Our commitment to global education, and specifically our commitment to Asia, has been strengthened by our twenty-three year association with the East-West Center’s Asian Studies Development Program (ASDP). As its first regional center, MCC has collaborated with ASDP on a variety of projects, including multiple Title VI, Fulbright-Hays, NEH Institutes and Bridging Cultures grants, national conferences, and workshops.
Both ASDP and MCC promote a …
Rugged Regulatory Landscapes,
2013
Singapore Management University
Rugged Regulatory Landscapes, Singapore Management University
Perspectives@SMU
Indonesia’s miners are adept at scaling the country’s rugged regulatory landscape. But their legendary resilience may be put to the test in 2014. Written by Dharma Djojonegoro, President Director of Indonesian mining services provider PT Multi Nitrotama Kimia (MNK).
Singapore Management University Launches Financial It Academy @Smu To Train It Professionals In The Financial Services Industry,
2013
Singapore Management University
Singapore Management University Launches Financial It Academy @Smu To Train It Professionals In The Financial Services Industry, Singapore Management University
SMU Press Releases and News
Singapore Management University (SMU) has launched the first-of-its-kind academy in Singapore to provide training programmes targeted at the financial services IT segment. The Financial IT Academy @SMU (FITA) will equip financial sector IT professionals with enhanced IT capabilities that are critical to the growth of banking and financial services in Singapore, and also with the essential knowledge of the business needs and processes of financial institutions so that business and IT initiatives can be more effectively integrated for competitive advantage.
An Exploratory Study On The Adoption And Use Of Ict In Myanmar,
2013
University of Wollongong
An Exploratory Study On The Adoption And Use Of Ict In Myanmar, Sim Kim Lau, Graham K. Winley, Sim Yee Lau, Kim Song Tan
Research Collection School Of Economics
This exploratory study investigates the adoption and use of information and communication technologies in Myanmar by examining the nature and structure of the information technology profession. The investigation is based on a theoretical framework consisting of three components: domains of information technology professional expertise; the scope of the information technology professional’s knowledge, skills and experience; and specific knowledge and skills associated with the domains of professional expertise. The findings show that specialist skills in systems development, database, network and communications are important. This paper also provides insights that are not found in current literature which investigates information technology skills in …
Minimum Wage In A Deflationary Economy: The Japanese Experience, 1994-2003,
2013
Hitotsubashi University
Minimum Wage In A Deflationary Economy: The Japanese Experience, 1994-2003, Ryo Kambayashi, Daiji Kawaguchi, Ken Yamada
Research Collection School Of Economics
The statutory minimum wage in Japan has increased continuously for a few decades until the early 2000s even during a period of deflation. This paper examines the impact of the minimum wage on wage and employment outcomes under this unusual circumstance. We find that the minimum-wage increase resulted in the compression of the lower tail of the wage distribution among women and that the wage compression is only partially attributable to the loss of employment. The continuous increase in the minimum wage accounts for one half of the reduction in lower-tail inequality that occurred among women during the period between …
All Is Fair In Democracy & War: Burgeoning Democracy In Sri Lanka?,
2013
University of Kentucky
All Is Fair In Democracy & War: Burgeoning Democracy In Sri Lanka?, Scooter Steiner
Ex-Patt Magazine
Can the rebel opposition movement succeed politically after surrender?
Now Rising O’Er The Ganges: Vibrant Lives In Rural India,
2013
University of Kentucky
Now Rising O’Er The Ganges: Vibrant Lives In Rural India, Lindsay Johnson
Ex-Patt Magazine
All photographs were taken in and around Anupshahr, Uttar Pradesh, where Johnson lived for a year volunteering with Pardada Pardadi School. These photos were taken between 2009 and 2012.
From Pokhara To Kandahar: The Two Hundred Year Journey Of The Force That Made Nepal Famous,
2013
SIT Study Abroad
From Pokhara To Kandahar: The Two Hundred Year Journey Of The Force That Made Nepal Famous, Elijah Wohl
Independent Study Project (ISP) Collection
The Gurkhas are renown throughout the world for their fighting skills, their bravery, and their loyalty to the British Crown. Much has been written on their distinguished history, but traditional literature on the Gurkhas leaves several questions unanswered. How did the Gurkhas come to be as a fighting force for the British Empire when the British never occupied Nepal? How have they survived the independence of India and the subsequent dismantling of the British Empire? And what will the future of the Gurkhas be? Will they continue their two centuries of service to the British Crown? Or will they become …
Capability Deployment In Crisis: Response To Asian Tsunami Disaster,
2013
Singapore Management University
Capability Deployment In Crisis: Response To Asian Tsunami Disaster, Gary Pan
Research Collection School Of Accountancy
On 26 December 2004, an earthquake occurred under the Indian Ocean, 250 km northwest of the Indonesian island of Sumatra. According to the U.S. geological survey, the magnitude of the earthquake measured 9.0 on the Richter scale and the immense energy released from the earthquake triggered a series of tsunamis traveling at more than 600 km/h. The tsunami devastated the coastline of 13 countries, leaving more than 280,000 people dead and millions homeless. Soon after the disaster, the United Nations and the international community responded quickly with crisis relief operations for the nations affected. Unfortunately, these relief efforts soon ran …
Stock Liquidity And The Pricing Of Earnings: A Comparison Of China’S Floating And Non-Floating Shares,
2013
Shanghai University of Finance and Economics
Stock Liquidity And The Pricing Of Earnings: A Comparison Of China’S Floating And Non-Floating Shares, Lou Fang, Jiwei Wang, Hongqi Yuan
Research Collection School Of Accountancy
The reform to convert non-floating shares to floating in China provides a setting in which shares are subject to different liquidity constraint. We show that the severity of this constraint is inversely related to the extent to which earnings information is reflected in the share prices. Specifically, before the reform, the transfer prices of non-floating shares reflect much less earnings information than the market prices of floating shares. After the reform, however, both types of transfer reflect more earnings information, although the weights are still less than that found in the market prices. Thus, China's unique setting shows that share …
Multicultural Citizenship Education In Indonesia: The Case Of A Chinese Christian School,
2013
Singapore Management University
Multicultural Citizenship Education In Indonesia: The Case Of A Chinese Christian School, Chang Yau Hoon
Research Collection School of Social Sciences
This study investigates how multicultural citizenship education is taught in a Chinese Christian school in Jakarta, where multiculturalism is not a natural experience. Schoolyard ethnographic research was deployed to explore the reality of a ‘double minority’ — Chinese Christians — and how the citizenship of this marginal group is constructed and contested in national, school, and familial discourses. The article argues that it is necessary for schools to actively implement multicultural citizenship education in order to create a new generation of young adults who are empowered, tolerant, active, participatory citizens of Indonesia. As schools are a microcosm of the nation-state, …
Oxen And Elephants: An Examination Of Approaches To Enlightenment And Dialogue Between Zen And Tibetan Buddhism,
2013
SIT Study Abroad
Oxen And Elephants: An Examination Of Approaches To Enlightenment And Dialogue Between Zen And Tibetan Buddhism, Alexander Macmillan
Independent Study Project (ISP) Collection
Exchange between Tibetan Buddhism and Zen1 Buddhism in the United States has proven fruitful and mutually beneficial to each form as practiced in the American context. The relationship between the two began famously with the intimate relationship between Shunryu Suzuki Roshi and Chogyam Trungpa, arguably the two most influential Buddhist teachers in the West during the 1960’s and 1970’s. Although short lived, this relationship led Trungpa, from the Kagyu Tibetan lineage, to reach out to other Zen teachers in America and adopt zen art forms and meditation style in his teaching. On the side of Zen practitioners in America, Trungpa …
