Ordinary 'Worthiness': Sex Work, Police Raids, And Human Rights Violence In Sonagachhi,
2017
University of Dayton
Ordinary 'Worthiness': Sex Work, Police Raids, And Human Rights Violence In Sonagachhi, Simanti Dasgupta
Biennial Conference: The Social Practice of Human Rights
Based upon ethnographic research with Durbar Mahila Samanwaya Committee (DMSC), a grass-roots sex workers organization in Sonagachhi, the iconic red light district in Kolkata, India, this paper explores the relationship between police raids and human rights violation. It especially focuses on the nature of violence initiated by the construction of “corrupt” evidence to justify a raid, which in this case is not solely a state initiative; the police usually work in tandem with other rescue missions such as the International Justice mission (IJM). The raid involves a practice and a narrative commonly referred to by both the police and the …
Customer Satisfaction Index Of Singapore 2017: Q3 Results,
2017
Singapore Management University
Customer Satisfaction Index Of Singapore 2017: Q3 Results, Institute Of Service Excellence, Smu
Research Collection Institute of Service Excellence (2007-2024)
The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the national, sector, sub-sector, and company levels. The CSISG serves as a quantitative benchmark of the quality of goods and services produced by the Singapore economy over time and across countries. This is the CSISG’s eleventh year of measurement.
How To Design For Your Customers,
2017
Singapore Management University
How To Design For Your Customers, Selma Bamadhaj, Nur Rulhuda
Research Collection Institute of Service Excellence (2007-2024)
Selma Bamadhaj and Nur Rulhuda of Lully Selb school us in the importance of personalised service and turning customers into friends.
Serendipitous Stylings,
2017
Singapore Management University
Serendipitous Stylings, Yi Lian Ng
Research Collection Institute of Service Excellence (2007-2024)
Multihyphenate Yi Lian Ng reflects on her seemingly radical career change and life as a florist, freelance writer and stylist, and accidental entrepreneur
Growing Together,
2017
Singapore Management University
Growing Together, Shannon Ong, Mike Foo
Research Collection Institute of Service Excellence (2007-2024)
Shannon Ong and Mike Foo of Woods in the Books discuss the significance of diverse stories and the importance of growing with your customers.
It Takes Two,
2017
Singapore Management University
It Takes Two, Faye Sit, Ernest Ting
Research Collection Institute of Service Excellence (2007-2024)
Faye Sit and Ernest Ting of Hook Coffee contemplate Singapore’s service standards and if the Singapore market is ready for better service.
Paying It Forward,
2017
Singapore Management University
Paying It Forward, Joshua Sim
Research Collection Institute of Service Excellence (2007-2024)
Joshua Sim, founder of The Beautiful Moment Photography, defines service excellence in a surprisingly relatable way — through emotional intelligence.
Sustaining Singapore’S Stories,
2017
Singapore Management University
Sustaining Singapore’S Stories, Edmund Wee
Research Collection Institute of Service Excellence (2007-2024)
Edmund Wee of Epigram Books considers the importance of local literature and his commitment to nurturing local storytellers.
Elemental Connections,
2017
Singapore Management University
Elemental Connections, Silas Lee
Research Collection Institute of Service Excellence (2007-2024)
Silas Lee, Founder of COO Boutique Hostel, weighs in on the role of technology in customer service and how face-to-face relationships trump all.
The Future Of Local Food,
2017
Singapore Management University
The Future Of Local Food, Eng Su Lee
Research Collection Institute of Service Excellence (2007-2024)
Restaurateurs Lee Eng Su and Lee Chan Wai share their views on Singapore’s hawker food culture and how they want to change Singapore’s food industry.
Creating Meaning In Work,
2017
Singapore Management University
Creating Meaning In Work, Eunyce Yap, Joanna Lam
Research Collection Institute of Service Excellence (2007-2024)
Eunyce Yap and Joanna Lam, Founders of fashion label, Love & Bravery, tell us why there should always be more to business than just the bottom line.
Offences Against Foreign Domestic Workers In Singapore: Vindicating The Victim’S Right To Dignity,
2017
Singapore Management University
Offences Against Foreign Domestic Workers In Singapore: Vindicating The Victim’S Right To Dignity, Benjamin Joshua Ong
Research Collection Yong Pung How School Of Law
The High Court of Singapore recently increased the sentences of two employers who had starved their foreign domestic worker, causing serious physical injury. In so doing, the court affirmed the victim’s right to human dignity despite the relative leniency of the charge. This case prompts reflection not only on the vulnerability of foreign domestic workers and the courts’ role in protecting their basic dignity, but also on the prosecutors’ role in framing charges that accurately and completely reflect the infringement of rights.
Banko: Reshaping The Philippines Rural Banking System,
2017
Singapore Management University
Banko: Reshaping The Philippines Rural Banking System, Peter Williamson, Havovi Joshi
Asian Management Insights
In 2009, eight out of ten Filipinos did not have access to a bank. A few informal moneylenders provided about 40 percent of small-scale business lending in the market, at interest rates that could touch around 240 percent per annum. Additionally, the population living in 40 percent of the Philippines’ municipalities did not have easy access to a physical bank branch. It was then that the Ayala Group, the oldest business house and one of the largest conglomerates in the country, identified and explored an opportunity to develop a business model capable of meeting the needs of the unbanked in …
Global Garbage Cans: Towards Better Household Hazardous Waste Management In Asia's Developing Countries,
2017
Singapore Management University
Global Garbage Cans: Towards Better Household Hazardous Waste Management In Asia's Developing Countries, Kustini Lim-Wavde, Robert J. Kauffman
Asian Management Insights
Towards better household hazardous waste management in developing countries in Asia.
The Sustainability Edge: Driving Top-Line Growth With Triple-Bottom-Line Thinking,
2017
Singapore Management University
The Sustainability Edge: Driving Top-Line Growth With Triple-Bottom-Line Thinking, Jagdish Sheth, Suhas Apte
Asian Management Insights
How to drive top-line growth with triple-bottom-line thinking.
A New Toolkit For Thailand 4.0,
2017
Singapore Management University
A New Toolkit For Thailand 4.0, Abhisit Vejjajiva, Philip Charles Zerrillo
Asian Management Insights
The Prime Minister of Thailand from 2008 to 2011 and the current leader of the Democrat Party, Abhisit Vejjajiva, addresses the challenges facing the Thai economy today, in this interview with Philip Zerrillo.
From Rags To Riches: Following The East Asian Blueprint By Governments And Firms,
2017
Singapore Management University
From Rags To Riches: Following The East Asian Blueprint By Governments And Firms, Shantanu Bhattacharya
Asian Management Insights
What governments and firms should know before following the East Asian blueprint.
Urban Rail Transit Ppps: Lessons From East Asian Cities,
2017
City University of Hong Kong
Urban Rail Transit Ppps: Lessons From East Asian Cities, Zheng Chang, Sock Yong Phang
Research Collection School Of Economics
Private sector participation in urban rail transit has proliferated in the past two decades. The large metropolises of East Asia have had decades of experience with private sector participation in the provision of heavy metro services. The design of these public–private partnerships (PPP) are varied. The diverse experiences of Tokyo, Hong Kong, Singapore and Beijing contain valuable lessons for other cities. Using a case study approach, this paper discusses three features of urban rail transitdevelopments in the context of East Asian cities, viz., farebox recovery, land value capture mechanisms, and vertical structure of the industry. Super vertical integration between rail …
The Geopolitics Of Rare Earth Elements: Emerging Challenge For U.S. National Security And Economics,
2017
Purdue University
The Geopolitics Of Rare Earth Elements: Emerging Challenge For U.S. National Security And Economics, Bert Chapman
Libraries Faculty and Staff Scholarship and Research
Rare earth elements (REE) contain unique chemical and physical properties such as lanthanum, are found in small concentrations, need extensive precise processes to separate, and are critical components of modern technologies such as laser guidance systems, personal electronics such as IPhones, satellites, and military weapons systems as varied as Virginia-class fast attack submarines, DDG- 51 Aegis destroyers, the F-35 Joint Strike Fighter, and precision guided munitions. The U.S. has some rare earth resources, but is heavily dependent on access to them from countries as varied as Afghanistan, Bolivia, and China. Losing access to these resources would have significant adverse economic, …
Constant Vigilance And The Fork In The Road,
2017
Singapore Management University
Constant Vigilance And The Fork In The Road, Philip Charles Zerrillo
Asian Management Insights
Once upon a time, liberty was the ‘desired end result’ of constant vigilance. But in our fluid era of disruption, even this noble sentiment has been upended.
