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Articles 1 - 30 of 50
Full-Text Articles in Community-Based Research
Online Bilingual Co-Design: Developing Resources With People With Disability And Family Members From Refugee Backgrounds, Angela Dew, Mahmoud Murad, Louisa Smith, Joanne Watson, Kim Robinson, Maree Higgins, Cathy Preston-Thomas, Mardi Stow, Ingrid Culos, Mariano Coello, Shakeh Momartin, Christian Astourian, Kelley Johnson, Caroline Lenette, Katherine Boydell
Online Bilingual Co-Design: Developing Resources With People With Disability And Family Members From Refugee Backgrounds, Angela Dew, Mahmoud Murad, Louisa Smith, Joanne Watson, Kim Robinson, Maree Higgins, Cathy Preston-Thomas, Mardi Stow, Ingrid Culos, Mariano Coello, Shakeh Momartin, Christian Astourian, Kelley Johnson, Caroline Lenette, Katherine Boydell
The Qualitative Report
People with disability from Syrian and Iraqi refugee backgrounds living in Australia have limited access to information and resources in Arabic language. Our study aim was to use a co-design process to create a suite of Arabic-language resources to increase information access and build capacity of people with disability and family members from refugee backgrounds to use services, and of disability and refugee services to provide relevant support. Following a rapid literature review about access to supports and services for people with disability from refugee backgrounds, workshops were held with 38 people with disability and family members from Syrian and …
On Restorative Validity: Reorienting Inquiry Toward Peace, Justice, And Healing, Giovanni P. Dazzo
On Restorative Validity: Reorienting Inquiry Toward Peace, Justice, And Healing, Giovanni P. Dazzo
The Qualitative Report
This work begins with a simple premise: (re)imagining a healing and restorative space for inquiry. Drawing on the work of John H. Stanfield II (2006), who first suggested the restorative functions of qualitative inquiry, this manuscript forms the basis for an axiologically-actuated conceptual model, restorative validity, which asks what it would take to (re)humanize researcher and researched alike. Beginning with the knowledge of co-researchers in our collective, the formulation of this framework was organized to understand the importance of orienting our research and ourselves toward relationships, justice, and liberation. After this review, I discuss a series of reflexive questions, rooted …
Community Gatekeepers: Power, Pitfalls And Possibilities When Recruiting And Researching Black, Asian, And Minority Ethnic (Bame) Participants, Nadia K. Bashir
Community Gatekeepers: Power, Pitfalls And Possibilities When Recruiting And Researching Black, Asian, And Minority Ethnic (Bame) Participants, Nadia K. Bashir
The Qualitative Report
Using data from a large primarily qualitative research project on how people from Black, Asian and Minority Ethnic (BAME) communities experience and access health services, this methodological article focuses on the role of the community gatekeeper – a role that has significance for research teams globally when attempting to involve those facing multiple forms of exclusion. Drawing on standpoint feminist principles and using a reflexive approach, researcher positionality, situated knowledges, and the power dynamics between researchers, participants, and community gatekeepers are reflected upon. Addressing a gap in the literature by providing real-life examples of the power and influence of gatekeepers …
Pandemic Rendering The Transgender People More Vulnerable, As If It Was Not Already Enough: A Qualitative Exploration From Odisha, India, Prachi Parimita Rout, Ajitesh Mathur, Pranaya Kumar Swain
Pandemic Rendering The Transgender People More Vulnerable, As If It Was Not Already Enough: A Qualitative Exploration From Odisha, India, Prachi Parimita Rout, Ajitesh Mathur, Pranaya Kumar Swain
The Qualitative Report
The COVID-19 pandemic impacted people's livelihoods worldwide to an unprecedented magnitude, the most affected being the socially and economically disadvantaged and marginalized communities, including the transgender people that constitute one of the most vulnerable sections that are often subjected to discriminated in various sectors such as education, health, housing, and livelihood opportunities. The present study attempts to offer insights into the impact of the pandemic on the livelihood of transgender people in India, given that the pandemic adversely affected their primary sources of livelihood, such as begging, sex-work, singing, and dancing, due mainly to the restrictive measures: lockdown, shutdown, social/physical …
Piney Point Cascading Disaster And Environmental Conflict: An Explanatory Case Study, Ketti Davison
Piney Point Cascading Disaster And Environmental Conflict: An Explanatory Case Study, Ketti Davison
Department of Conflict Resolution Studies Theses and Dissertations
The purpose of this explanatory case study is to understand the sense that community members made of how and why environmental conflict manifested in the wake of the Piney Point cascading disaster. It found that intentional avoidance of local news caused community members to be unaware of the risks beforehand, of the responses in the aftermath, and of the threats that remain. The study leverages a unique opportunity to fill a gap in the research by examining a contemporary cascading disaster as it generated environmental conflict. This dissertation centers on the perceptions of directly affected community members in the Tampa …
Coping Strategies For Inner Conflicts Between Gay Bear Identity And Health Concerns, Chichun Lin, Darren D. Moore
Coping Strategies For Inner Conflicts Between Gay Bear Identity And Health Concerns, Chichun Lin, Darren D. Moore
The Qualitative Report
Gay bear refers to a burly gay man with a hirsute body and face. Chinese gay bear men are highly homogeneous and strictly emphasize a uniform bear appearance; however, obesity is an obvious health issue in this population. This study aims to explore the Chinese gay bear men's inner conflicts between bear identity and health concerns. Eleven Chinese gay bear men including four Taiwanese, two mainland Chinese, two Hong Kong, two Malaysian, and one Singaporean were interviewed. The study used a thematic analysis approach and found three coping strategies including (a) Eat healthy but maintain a minimal bear standard; (b) …
Ethnographic Case-Study Design For Discovering Identities In Russian Post-Industrial Neighbourhoods, Elizaveta Polukhina
Ethnographic Case-Study Design For Discovering Identities In Russian Post-Industrial Neighbourhoods, Elizaveta Polukhina
The Qualitative Report
In the 20th century of industrialization, case-study research design was related to organizations, however in the 21st century of deindustrialization the post-industrial neighborhoods could serves as an indicator of neo-liberal policies and as a reference space for identity studies. However, the instruments of these studies are still poorly described, which limits this type of research design and the comparative analysis of similar neighborhoods in the global context. This paper describes the methodology and insights from three ethnographic case-studies of neighbourhoods—a type of field research focused on detailed inquiry with multiple methods of data collection. This paper follows the Chicago School …
Radical Listening, Action, And Reflection At The Boundaries Of Youth Violence Prevention, Laurie Ross, Roberto Diaz, Daniel Ford, Frankie Franco, Angel Guzman, Olivia Knightly, Maggie Macdonald, Eduardo Pagan, Jorge Ramos, Gabriel Rodriguez, Stacie Scott, Samuel Segal, Elizabeth Spivak, Laura V. Betts, Hank Von Hellion, Ronald Waddell
Radical Listening, Action, And Reflection At The Boundaries Of Youth Violence Prevention, Laurie Ross, Roberto Diaz, Daniel Ford, Frankie Franco, Angel Guzman, Olivia Knightly, Maggie Macdonald, Eduardo Pagan, Jorge Ramos, Gabriel Rodriguez, Stacie Scott, Samuel Segal, Elizabeth Spivak, Laura V. Betts, Hank Von Hellion, Ronald Waddell
Experiential Learning & Teaching in Higher Education
The purpose of this article is to make visible collaborative pedagogical and research practices that opened space for community members to be co-educators and researchers with students and a professor on a youth violence assessment. We use Third Generation Cultural Historical Activity Theory (CHAT) as a conceptual framework to examine the learning that occurred in the boundary zone of our eight differently situated organizations. As we demonstrate through the inclusion of boundary dialogue excerpts, this process generated more authentic understandings of why racial inequity has persisted in youth violence outcomes. The assessment questions we asked, the key informants we engaged, …
African-American Lay Pastoral Care Facilitators’ Perspectives On Dementia Caregiver Education And Training, Nik M. Lampe, Nidhi Desai, Tomeka Norton-Brown, Alexandra C. H. Nowakowski, Robert L. Glueckauf
African-American Lay Pastoral Care Facilitators’ Perspectives On Dementia Caregiver Education And Training, Nik M. Lampe, Nidhi Desai, Tomeka Norton-Brown, Alexandra C. H. Nowakowski, Robert L. Glueckauf
The Qualitative Report
The African-American Alzheimer’s Caregiver Training and Support Project 2 (ACTS 2) is a faith-integrated, skills-training and support program for distressed African American family caregivers of persons living with dementia across Florida. Caregivers participate in a 12-week, telephone-based, skills-building and support program led by faith community workers (i.e., lay pastoral care facilitators) who provide volunteer services to their denominations. In this case study, we examined facilitators’ perspectives and recommendations for supplementary audiovisual and written training materials to optimize group process and goal-setting skills. Utilizing a qualitative approach, we explored facilitators’ needs, experiences in using current training materials, and recommendations for supplementary …
Factors Affecting Customers’ Decision To Share Personal Data With Mobile Operators, Ammar Ali Qaffaf
Factors Affecting Customers’ Decision To Share Personal Data With Mobile Operators, Ammar Ali Qaffaf
CCE Theses and Dissertations
Companies that personalize their services based on users’ specific needs have increased sales and customer satisfaction. Personalization requires analyzing the user’s behavior and correlating the action with other pieces of information. The information available for cellular service providers has grown substantially as connectivity becomes ubiquitous. Customers are unknowingly sharing their locations, habits, activities, and preferences in real-time with their service providers. Although cellular service providers state that they share personal data with external entities in their publicly available privacy policies, users have limited control over who can access their personal information. Users have no, or suboptimal, control to manage their …
Civilian Experiences And Military Perceptions Of The U.S. Military During Domestic Disaster Operations, Stefan Daimon Buckman
Civilian Experiences And Military Perceptions Of The U.S. Military During Domestic Disaster Operations, Stefan Daimon Buckman
Department of Conflict Resolution Studies Theses and Dissertations
Since its founding, the United States has experienced social strife and humanitarian disasters, either of which can provoke a military domestic response. Political leaders have considered with caution and reservation under what circumstances to rely on the military to respond to internal domestic crises. The use of the military – including Guard, Reserve, and federal active-duty forces - to respond to internal problems continues to increase. In turn, this increase has a strong potential to change the dynamics of civil-military relations in the United States and generate new public expectations for the military. This study explored the perspectives of individuals …
Spiritual Intelligence: The Next Intelligence Tool For Conflict Resolution Practitioners?, Peter Tokar
Spiritual Intelligence: The Next Intelligence Tool For Conflict Resolution Practitioners?, Peter Tokar
Department of Conflict Resolution Studies Theses and Dissertations
Abstract Spiritual intelligence is currently being utilized with positive results in many professional communities, yet it is practically unknown within the conflict resolution and peacebuilding communities, at least by name. Recent national polls have demonstrated a high percentages of Americans still embrace a spiritual dimension to their humanity. Although church attendance has been on the decline for the past couple decades, polls show that even the Millennial Generation and GenZ are still interested in spirituality, though in a non-ecclesiastically organized way. Although significant sensitivities remain in society and culture concerning the separation of church and state, literally millions of Americans …
Peer-Led Building Resilience And Enhancing Social-Emotional Skills Program, Danielle K. Enrico
Peer-Led Building Resilience And Enhancing Social-Emotional Skills Program, Danielle K. Enrico
Department of Occupational Therapy Entry-Level Capstone Projects
The purpose of the Capstone experience was to develop and implement a five-week peer-led building resilience and social-emotional skills training program at a public high school. This program addressed high school students' knowledge, skills, and attitudes regarding resources, social-emotional skills, and resilience. A questionnaire was administered pre and post-program to measure effectiveness. The results indicated an increase in scores, demonstrating a clearer understanding in all three areas.
Implementing Strategies For Strengthening Australia’S Rural Allied Health Workforce, Catherine Cosgrave
Implementing Strategies For Strengthening Australia’S Rural Allied Health Workforce, Catherine Cosgrave
Internet Journal of Allied Health Sciences and Practice
Purpose: In many rural places, health services struggle to maintain an adequate health workforce to meet their communities’ health care needs. Shortages of allied health professionals are of particular and growing concern. To address this challenge, a two-year Whole-of-Person Retention Improvement Project was developed involving a research partnership with two rural public health services in Victoria, Australia. This project was informed by the author’s Whole-of-Person Retention Improvement Framework (WoP-RIF), aimed to produce new knowledge for rural health services to attract, recruit, and improve the retention of allied health professionals. A set of evidence-informed and contextually relevant recommendations were made in …
Research Beyond The Ivory Tower: A Book Review Of Researching With: A Decolonizing Approach To Community-Based Action Research, Wesley D. Cohoon
Research Beyond The Ivory Tower: A Book Review Of Researching With: A Decolonizing Approach To Community-Based Action Research, Wesley D. Cohoon
The Qualitative Report
This is a book review of Researching With: A Decolonizing Approach to Community-Based Action Research by Jessica Smartt Gullion and Abigail Tilton. The authors are both university professors and Deans who respectively specialize in Sociology and Social Work. The book uses qualitative research as it seeks to merge academia with the professional world. Researching With teaches academics to come alongside their study participants and apply research in professional contexts. I offered a critical analysis of Researching With by identifying themes and concepts that will benefit both expert and beginner researchers. The book will help readers frame research questions and understand …
Puhi In The Tree And Other Stories: Unlocking The Metaphor In Native And Indigenous Hawaiian Storytelling, Renuka M. De Silva, Joshua E. Hunter
Puhi In The Tree And Other Stories: Unlocking The Metaphor In Native And Indigenous Hawaiian Storytelling, Renuka M. De Silva, Joshua E. Hunter
The Qualitative Report
Human beings live and tell stories for many reasons, and it is a way to not only understand one another but to give a time and place to events and experiences. Therefore, a narrational approach within the context of this research offers a frame of reference and a way to reflect during the entire process of gathering data and writing. This study examines the importance of storytelling among Native (Kānaka ‘Ōiwi) and Indigenous (Kānaka Maoli) women of Hawai ̒ i and their interconnectedness to land and spirituality through accessing [k]new knowledge. The main focus of this article is to illustrate …
External Disruptions To Qualitative Data Collection: Addressing Risks Relating To Brexit And Researcher-Participant Rapport, Shukru Esmene, Nick Kirsop-Taylor
External Disruptions To Qualitative Data Collection: Addressing Risks Relating To Brexit And Researcher-Participant Rapport, Shukru Esmene, Nick Kirsop-Taylor
The Qualitative Report
In this paper we present the importance of detailing the contextual conditions of a qualitative study to highlight any potential participant-researcher tensions. We emphasize the importance of understanding context in rich detail to expose societal complexities while maintaining positive participant-research rapport. Through two cases, this paper considers that bracketing, reflexivity, and transparency can be applied to form appropriate strategies to deal with external disruptions to qualitative fieldwork. The cases draw on Brexit’s impact on two studies conducted in the United Kingdom. In so doing, we argue that time, relevance, and the individuals involved can coalesce to express varied influences on …
Qualitative Research In The Politically Hostile Environment Of Zimbabwe: A Practical Guide, Gabriel Musasa
Qualitative Research In The Politically Hostile Environment Of Zimbabwe: A Practical Guide, Gabriel Musasa
The Qualitative Report
Globally, qualitative researchers in the academic or non-academic fields are constantly faced with the complexity of fieldwork in conducting their research in a specific environment. Despite the understanding that researchers have of the techniques to use in their research approach, a gap remains on obtaining data in different, unique contexts of society: the cultural, economic and political. The purpose of this paper is to provide a practical guide for researchers who intend to conduct qualitative research in the politically hostile environment of Zimbabwe based on the experiences of the author during the fieldwork for a PhD study. The main focus …
Eliminating Silos: Developing System Design For Information Sharing In Violence Prevention, Jacqueline Kulaga
Eliminating Silos: Developing System Design For Information Sharing In Violence Prevention, Jacqueline Kulaga
Department of Conflict Resolution Studies Theses and Dissertations
The 21st century has brought about changing social perspectives on victimization and offender accountability related to sexual violence. States across the United States have established, and continue to develop, legislation and protocols to address such violence. While there has been a great shift in combating this form of violence, it is essential to create structures to enhance services for victims as well as create recommendations for those who work to hold offenders of these violent crimes accountable. This dissertation was conducted using a qualitative content analysis (QCA) of documents from the Palm Beach County Sexual Assault Response Team (PBC SART), …
Transforming Difficulties Into Possibilities: Family Training As An Action For Educational Success In Contexts Of Poverty, Blas Segovia-Aguilar, M. Del Mar García-Cabrera, Eva F. Hinojosa-Pareja
Transforming Difficulties Into Possibilities: Family Training As An Action For Educational Success In Contexts Of Poverty, Blas Segovia-Aguilar, M. Del Mar García-Cabrera, Eva F. Hinojosa-Pareja
The Qualitative Report
This research focuses on the implementation of a series of actions and training workshops with families of a school located in a socially excluded area in the city of Cordoba, Spain. The study explores how the participants perceived the experience and the educational and social benefits of this formative process. The research methodology was based on a participatory action research approach, which involved successive cycles of research and action in different phases: planning and analysis of the problem, action, observation and reflection. Five key informants, selected according to the criterion of structural heterogeneity, participated in the research. Semi-structured interviews and …
Application Of Rigour And Credibility In Qualitative Document Analysis: Lessons Learnt From A Case Study, Leanne M. Wood, Bernadette Sebar, Nerina Vecchio
Application Of Rigour And Credibility In Qualitative Document Analysis: Lessons Learnt From A Case Study, Leanne M. Wood, Bernadette Sebar, Nerina Vecchio
The Qualitative Report
This paper probes functions and processes of qualitative document analysis (QDA), a method widely used in case study research. It firstly demonstrates the application of a QDA framework to inform a case study of women entrepreneurs in rural Australia; and provides insights into the lessons learnt, including strengths and limitations of QDA. Secondly, the paper provides guidelines for novice researchers seeking to use thematic analysis in a QDA process, arguing for rigour in naming assumptions and explicitness about the procedures employed. The paper contributes to discussion in the literature that positions QDA not only as a convenient tool, but as …
The Morning After: A Phenomenological Approach To Understanding The Process Of Repair And Reconciliation In The Aftermath Of Clergy Sexual Misconduct, Damion Taj Quaye
The Morning After: A Phenomenological Approach To Understanding The Process Of Repair And Reconciliation In The Aftermath Of Clergy Sexual Misconduct, Damion Taj Quaye
Department of Conflict Resolution Studies Theses and Dissertations
American religious institutions are expected to be free from the unsettling behaviors found in secular institutions. However, scandals in churches have revealed a difficult truth; the people who operate these faith institutions are just as flawed as those who do not. This hermeneutic phenomenological study explored the damage caused by clergy sexual misconduct. Congregations, families, religious organizations, and the concept of the Christian church suffer because of clergy sexual misconduct. There are significant barriers to repair and reconciliation. Cases of clergy sexual misconduct in the Roman Catholic Church have received much of the attention, but the problem is bigger than …
Exploring The Resilience In Female Sex Trafficking Victims, Petra Torri
Exploring The Resilience In Female Sex Trafficking Victims, Petra Torri
Department of Conflict Resolution Studies Theses and Dissertations
This phenomenological study is aimed at exploring the resilience of human trafficking victims. More specifically, this research study focuses on the experience of female sex trafficking victims through the lese of practitioners who work with them. By understanding the causes that make females vulnerable to be recruited by traffickers, the way they get exploited, as well as how they are able to leave the trafficking situation, this dissertation provides an understanding about the factors that promote healing and resiliency from the trafficking experience. Feminist theory was used to illuminate existing literature on the subject, and data analysis was conducted using …
“People Come And Go But We Don’T See Anything”: How Might Social Research Contribute To Social Change?, Nathan Andrews, Sylvia Bawa
“People Come And Go But We Don’T See Anything”: How Might Social Research Contribute To Social Change?, Nathan Andrews, Sylvia Bawa
The Qualitative Report
In different fields of study, scholars interested in making a positive difference in the lives of their research communities insist on engaging policy makers and activists in their work. Paulo Freire, one of the most widely known public intellectuals, asserts that praxis enables critical thought, awareness and collaborative action for emancipation for oppressed groups. Within this framework, our contribution aims to provoke thinking on the need for accountability to research subjects in development research through an emphasis on producing policy-focused and change-driven, as opposed to purely theoretically oriented, knowledge. The overarching argument is that research should, in fact, be conscious …
Learning Together To Heal: Toward An Integrated Practice Of Transpersonal Psychology, Experiential Learning, And Neuroscience For Collective Healing, Tatsushi Arai, Jean Bosco Niyonzima
Learning Together To Heal: Toward An Integrated Practice Of Transpersonal Psychology, Experiential Learning, And Neuroscience For Collective Healing, Tatsushi Arai, Jean Bosco Niyonzima
Peace and Conflict Studies
This essay brings together complementary insights from transpersonal psychology, experiential learning, and neuroscience to develop an integrated framework of psychosocial healing in societies affected by conflict and trauma. While transpersonal psychology examines the spiritual and transcendental aspects of psychosocial wellbeing, research on experiential learning examines how people learn from direct experience. Recognizing that both are useful for psychosocial healing, the first part of the essay explores how the two sets of activities can complement each other. Of particular interest is the role of transpersonal exercises such as yoga and meditation, as well as the purposeful use of experiential learning techniques …
Bringing Research To Life: A Review Of Leavy’S Research Design, Alexandra Ch Nowakowski
Bringing Research To Life: A Review Of Leavy’S Research Design, Alexandra Ch Nowakowski
The Qualitative Report
In this review, I examine the contents, themes, and possibilities of Patricia Leavy’s Research Design: Quantitative, Qualitative, Mixed Methods, Arts-Based, and Community-Based Participatory Approaches. Specifically, I outline the (1) contents of the book in relation to its development of research methodology and potential for use in research methods classes, and (2) the usefulness of this text for bettering and diversifying pedagogical approaches to social research methods. Further, I discuss limitations in the work in terms of possibilities for future additions or expansions teachers may add to the use of this book in courses. In conclusion, I offer overall thoughts …
A Practical Resource For The Social Sciences: A Book Review Of Bruce Friedman’S The Research Toolkit - Problem Solving Processes For The Social Sciences, Sarah E. Faubert
A Practical Resource For The Social Sciences: A Book Review Of Bruce Friedman’S The Research Toolkit - Problem Solving Processes For The Social Sciences, Sarah E. Faubert
The Qualitative Report
Bruce D. Friedman provides an invaluable resource for social science researchers and practitioners to add to their “toolkit.” This book provides practical and straightforward guidance for understanding and conducting qualitative and quantitative research. As a social science researcher, sessional instructor, and doctoral student, reading this book answered important questions I had regarding the research process and implications of social science research. This review will discuss the primary tenets of the book as well as the relevance of this toolkit for student-researchers.
On The Discursive Appropriation Of The Antinatalist Ideology In Social Media, George Rossolatos
On The Discursive Appropriation Of The Antinatalist Ideology In Social Media, George Rossolatos
The Qualitative Report
Antinatalism, a relatively recent moral philosophical perspective and ideology that avows “it is better not to have ever existed,” has spawned a new social movement with an active presence in social media. This study draws on the discourse historical approach (DHA) to critical discourse analysis for offering a firm understanding as to how the collective identity of the Facebook antinatalist NSM is formed. The findings from the analysis of the situated interaction among the NSM’s members demonstrate that collective identity is far from a knitty-gritty concept, but a dynamic schema that includes a plethora of micro-interactions. Individuals constantly negotiate its …
Human-Wildlife Conflict And Coexistence In A More-Than-Human World: A Multiple Case Study Exploring The Human-Elephant-Conservation Nexus In Namibia And Sri Lanka, Cynthia Castaldo-Walsh
Human-Wildlife Conflict And Coexistence In A More-Than-Human World: A Multiple Case Study Exploring The Human-Elephant-Conservation Nexus In Namibia And Sri Lanka, Cynthia Castaldo-Walsh
Department of Conflict Resolution Studies Theses and Dissertations
This qualitative multiple case study explored human-elephant conflict-coexistence relationships and issues of conservation in Namibia (Damaraland) and Sri Lanka (Wasgamuwa) from a posthumanist, multispecies perspective. Within each region, conflict between humans and elephants is considered high, elephants are considered endangered and are of high conservation priority, the human population has grown significantly, and community-based organizations are implementing holistic approaches to increase positive relations between humans and elephants. This study was guided by research questions that explored the current landscape of the human-elephant-conservation nexus within each region, the shared histories between humans and elephants over time, and the value in utilizing …
“Square Peg In A Round Hole” An Interpretative Phenomenological Analysis Of Workers’ Experiences With Workplace Conflict, Katherine Joanna Sosa
“Square Peg In A Round Hole” An Interpretative Phenomenological Analysis Of Workers’ Experiences With Workplace Conflict, Katherine Joanna Sosa
Department of Conflict Resolution Studies Theses and Dissertations
Conflict is a predictable aspect of organizational life. Research indicates that workers spend the majority of their lifetime at work and that unresolved conflict is one of the largest reducible costs in organizations. However, the majority of employee conflicts are not accurately addressed by rights-and-power based conflict management systems. This Interpretative Phenomenological Analysis (IPA) study explored the experiences and perceptions of workers who had been involved in an unresolved or escalated workplace conflict that was of consequence in their lives. The study sought to learn how it impacted them and how they made sense of the conflict, their organizations, and …