Industrial and Organizational Psychology Commons^™

Effects Of Background Cues On Videoconference Interview Ratings, Deborah M. Powell, Maria V. Kavanagh, Bethany E. Wiseman, Audrey Hodgins

Personnel Assessment and Decisions

Interviewers regularly make personality-related attributions in interviews, whether purposefully or not. In this study, we examined whether changing a contextual cue in a videoconference interview (the cleanliness of the room where the interviewee is located) influenced interviewers’ ratings of interviewee conscientiousness and interview performance ratings. We conducted a between-subjects experiment (N = 389) and manipulated three factors: background cleanliness (clean vs. messy) x location (office vs. home) x gender of job candidate (man vs. woman). The dependent variables were conscientiousness ratings and interview performance ratings. There was a main effect of cleanliness on conscientiousness and on interview performance ratings; …

Personnel Selection In Australia: Identifying Research-Practice Gaps And Understanding The Importance Of Culture Fit, Jaymon D. Kirk, Serena Wee, Patrick D. Dunlop

Personnel Assessment and Decisions

This study examined current personnel selection practices in Australia including (a) the types of assessments used, (b) the factors considered when choosing assessments, and (c) the characteristics targeted in successful applicants. Participants from 68 organizations responded to a questionnaire that asked about current selection practices. Several areas where current practice deviated from research-supported best practice were identified. First, psychometric tests were used rarely: Cognitive ability tests were used by 26% of organizations and self-report questionnaires (e.g., personality inventories) by 18% of organizations. Second, when choosing assessments, the three most important considerations (in order) were the candidate experience, reducing bias, and …

Interventions To Improve The Candidate Experience Of Structured Videoconference Interviews, Amanda Deacon, Jordan Moore, Deborah Powell

Personnel Assessment and Decisions

Intense competition for talent has led to increased organizational focus on improving how applicants perceive and respond to selection tools. Because of the recent increased use of technology in selection, we tested whether modifying aspects of videoconference interviews could improve applicant reactions. We tested two interventions—structured rapport building and question provision—with 205 applicants applying for a research assistant position. Applicants were randomly assigned to either an experimental condition (rapport or question provision) or the control condition and participated in a structured videoconference interview, followed by a survey. Structured rapport building had no significant effect on applicant reactions. However, question provision …

Meet Them Where They Are: Investigating The Feasibility And Acceptability Of Artificial Intelligence-Avatar-Delivered Community-Based Psychological First Aid Programming In A University Setting, Sarah Ryann M. Fortner, Joshua Semko, Stefan E. Schulenberg

Honors Theses

The purpose of the current study was to evaluate the acceptability and feasibility of implementing an Artificial Intelligence (AI) avatar to deliver Community-Based Psychological First Aid training (CBPFA) to undergraduate students in a university setting. College students report high stress levels, and chronic stress is associated with negative physical, mental, and academic outcomes. CBPFA may be an effective way for colleges and universities to provide students with psychosocial support; however, traditional models utilize in-person training, which may not be accessible on a large scale. The present study developed a web-based AI-avatar-delivered CBPFA training to provide an alternative training modality. The …

Brief Review: Kano Model In Healthcare, James Espinosa, David Ho, Alan Lucerna, Henry Schuitema

Rowan-Virtua Research Day

Here we discuss the use of the Kano Model in the hypothetical example of a re-design of resident conference experience. Kano appreciated that there were a number of attributes to quality. These are discussed in this brief review.

Job Posting, Megan Paul, Nina Williams-Mbengue, Courtney Harrison

QIC-Tips

A job posting must be informative, clear, transparent, and appealing to potential child welfare job candidates. It should also be candidate-centric and answer questions candidates often ask, especially any key information that has turned out to be a dealbreaker for people later in the process. This QIC-Tip is designed to highlight actionable strategies to create a good job posting. Please note that the information presented is not meant to override or supersede local, state, or federal legal civil service or human resources guidance.

Think of the job posting as a marketing opportunity for your agency and highlight the positive aspects …

Smells Like Team Spirit: How To Foster Psychological Safety And Enhance Team Creativity, Shannon S. Burrows

Creativity and Change Leadership Graduate Student Master's Projects

Creativity is one of the most sought-after skills of the 21^st century, yet team members may be reticent to contribute to creative problem-solving out of fear of ridicule, retribution, or because of rigid hierarchical team structures. However, psychological safety is the underpinning of creativity; without it a culture of silence prevails, mistakes go unreported, and team creativity languishes. But how do leaders cultivate psychological safety in their teams? This project seeks to answer that question. Although the term “psychological safety” has become common in the corporate lexicon, misconceptions abound. Through the creation of a short, animated video, this project …

A Monte Carlo Analysis Of Nonprobability Sampling & Post Hoc Corrections, Julia Hong

Masters Theses & Specialist Projects

Nonprobability samples are often used in place of probability samples because the former are less trouble and less expensive. Unfortunately, it is difficult to determine how well a sample represents population parameters when using nonprobability samples. Researchers attempt to mitigate the disadvantages of nonprobability sampling by performing post hoc corrections, but this adjustment may not successfully undo the effects of nonprobability sampling. To examine these effects, a Monte Carlo simulation was conducted to create a pseudo-population from which samples were drawn. Forty-one conditions were replicated 10,000 times each, with each sample consisting of 100 observations. A post-stratification adjustment was made …

Rattus Norvegicus As A Biological Detector Of Clandestine Remains And The Use Of Ultrasonic Vocalizations As A Locating Mechanism, Gabrielle M. Johnston

Master's Theses

In investigations, locating missing persons and clandestine remains are imperative. One way that first responder and police agencies can search for the remains is by using cadaver dogs as biological detectors. Cadaver dogs are typically used due to their olfactory sensitivity and ability to detect low concentrations of volatile organic compounds produced by biological remains. Cadaver dogs are typically chosen for their stamina, agility, and olfactory sensitivity. However, what is not taken into account often is the size of the animal and the expense of maintaining and training the animal. Cadaver dogs are typically large breeds that cannot fit in …

Trace Dna Detection Using Diamond Dye: A Recovery Technique To Yield More Dna, Leah Davis

Master's Theses

This study aspires to find a new screening approach to trace DNA recovery techniques to yield a higher quantity of trace DNA from larger items of evidence. It takes the path of visualizing trace DNA on items of evidence with potential DNA so analysts can swab a more localized area rather than attempting to recover trace DNA through the general swabbing technique currently used for trace DNA recovery. The first and second parts consisted of observing trace DNA interaction with Diamond Dye on porous and non-porous surfaces.

The third part involved applying the Diamond Dye solution by spraying it onto …

Measuring Diversity, Equity, And Inclusion In The Child Welfare Workforce, Quality Improvement Center For Workforce Development

QIC-Tips

Some child welfare professionals have stated that there is a critical need for systemic changes to improve diversity, equity, and inclusion, but where do child welfare agencies begin? Although change is never easy, the starting place on the journey to have a diverse, equitable, and inclusive (DEI) workforce is relatively simple. It starts with you—a child welfare supervisor, manager, or administrator. Start by considering what you think you know. Is your knowledge based on perception or data? What experiences shape your perceptions? What tools do you have to measure your workforce? Administrative data sets and surveys that gather both qualitative …

The Role Of Peer, Supervisor, Mentor, And Organizational Support On Workplace Ostracism And Inclusion, Erica Boucher

All Theses

A common workplace problem, particularly for women and other minorities, is workplace ostracism and a lack of inclusion into social and professional networks. There are many negative effects of workplace ostracism including decreased job satisfaction and productivity and increased turnover intentions. Conversely, inclusion is associated with positive interpersonal, psychological, and work-related outcomes for individuals. Given the importance of ostracism and inclusion, understanding predictors of these variables may aid the design of successful, supportive organizational interventions to create a positive environment for employees. Based on the literature, it seemed that ostracism and inclusion would be impacted by feelings of institutional, supervisor, …

The Effect Of Perceived Union Support As A Resource Affecting Burnout, Luke Wiley

Honors Theses

While the proportion of workers who belong to a union has declined in the United States, there have been significant recent campaigns to revitalize the labor movement by attempting to organize new industries. Relying on the Job Demands-Resources (JD-R) Model, this study was designed to test relationships among common job demands, resources, and corresponding effects (burnout and engagement) for a sample of 73 unionized workers within the building trades industries (e.g., electrical workers, construction workers, railroad workers, etc.). Correlations and regression analyses demonstrated that perceived union support had significant negative relationships with workload, physical demands, work-family conflict, and burnout, as …

Determining The Degree To Which Ideational Behavior Predicts Occupational Identity Achievement In Emerging Adult College Students Preceding Entry Into The Fourth Industrial Revolution Workforce, Carrington M. Faulk

STEMPS Theses & Dissertations

As emerging adults transition into the Fourth Industrial Revolution (4IR) workforce, it is essential to understand the factors that predict successful occupational identity achievement, as automation will impact human occupational identity crises. This descriptive cross-sectional study implemented a correlation design to determine the degree to which ideational behavior predicts occupational identity achievement preceding entry into the 4IR workforce. Using a sample of 166 emerging adult college students from a Mid-Atlantic, diverse, four-year university, data were collected using Runco’s Ideational Behavior Scale (RIBS) and Melgosa’s Occupational Identity Achievement subscale (OIA). Results showed that ideational behavior significantly predicted occupational identity achievement ( …

Authenticity, Support, And Identity Management In The Workplace For Transgender Employees, Raeven Jones

Electronic Theses, Projects, and Dissertations

Prior research has established the importance of understanding topics such as identity management and authenticity in the workplace for the lesbian, gay, and bisexual communities. However, minimal research has been conducted on the unique experiences of transgender employees. Studying identity management for transgender employees can help researchers understand concealment and disclosure behaviors, which can impact employee work experiences. Efforts can be made to promote authenticity through a supportive environment inside the workplace and by encouraging inclusivity at work. Through interviews with 10 participants, this study identified precursors to authenticity for transgender employees, explored the support factors that influence the work …

Burning Out Of Time: The Relationship Between Future Time Perspective, Workaholism, Psychological Capital, Emotional Intelligence, And Burnout, Hira Ikram

Electronic Theses, Projects, and Dissertations

Time perspective refers to an individual’s perception of the passage of and remaining time in their life. The way individuals view their past, present, and future influences their behaviors and actions. Future time perspective (FTP) is one’s perception of time they have left in life. A short FTP refers to the perception that there is little time remaining in life, while a long FTP refers to the perception of a lot of time remaining in life. The current literature has found that unbalanced time perspective can lead to negative consequences, such as burnout and workaholism. Additionally, factors such as psychological …

The Effects Of Organizational Justice, Anneliese Yuenger

Electronic Theses, Projects, and Dissertations

The aim of the present study was to examine the perceptions of organizational justice on employee outcomes of work engagement, burnout, turnover intentions, and presenteeism. The study used survey data from 329 employees who worked over 30 hours per week in the last six months. Data were analyzed using SPSS 28 and Hayes PROCESS Macro to assess descriptive statistics, correlation, simple linear regression, and mediated path analyses. The results of the study found that perceptions of organizational justice (POJ) positively related to engagement. An inverse relationship was found for POJ, burnout, turnover intention, and presenteeism. Overall, engagement and burnout were …

Trust Is Not Enough: Examining The Role Of Distrust In Human-Autonomy Teams, Sydney Begerowski

All Theses

As automation solutions in manufacturing grow more accessible, there are consistent calls to augment capabilities of humans through the use of autonomous agents, leading to human-autonomy teams (HATs). Many constructs from the human-human teaming literatures are being studied in the context of HATs, such as affective emergent states. Among these, trust has been demonstrated to play a critical role in both human teams and HATs, particularly when considering the reliability of the agent performance. However, the HAT literature fails to account for the distinction between trust and distrust. Consequently, this study investigates the effects of both trust and distrust in …

Employee Perceptions Of Stressors At Work: An Attachment Perspective, Emma Josephine Naudet

Electronic Theses, Projects, and Dissertations

The current study applied an attachment perspective to elucidate how individuals appraise stressors at work. Attachment theory proposes that individuals’ interactions with a caregiver shape their expectations and beliefs about the world, themselves, and others and predict how individuals behave. Attachment at work is a budding research topic because it informs the social aspect of work relationships, such as the leader-subordinate dyad. However, few studies have explored the potential of attachment security as a job resource. Our findings demonstrated strong support for our predictions about the relationship between transformational leadership, employee perceptions of demands and resources, and the potential explanatory …

The Role Of Organizational Support In The Relationship Between Safety Climate And Organizational Outcomes, Lee Chambers

Electronic Theses, Projects, and Dissertations

Organizations employing individuals in high-risk or safety-sensitive occupations (e.g., construction workers, commercial drivers, pilots, and oil rig workers) face the challenge of ensuring their employees’ safety and well-being amidst various hazards and dangerous situations. To address this, cultivating a positive safety climate has been identified as a crucial factor in reducing workplace accidents or injuries. However, despite its importance, the link between safety climate and non-safety outcomes remains underexplored in the literature. In response, this study proposed a model based on social exchange theory, which highlights the crucial role of organizational support in explaining the relationship between safety climate and …

The Impact Of Transformational Leadership And Workplace Relationships On Employee Burnout And Their Correlation To Turnover Intention And Organizational Commitment, Teni Davoudian

Electronic Theses, Projects, and Dissertations

Organizations are built through the contributions of their employees, which is why when employees leave, organizations suffer a significant loss. This can be foreseen by an employee’s level of organizational commitment and burnout which contribute to turnover intention. Measures can be taken to reduce burnout through nurturing leadership and the development of healthy workplace relationships. The purpose of this study is to examine the respective relationship between transformational leadership and workplace relationships on turnover intention and organizational commitment with interest in the mediating role of employee burnout. Leadership has a strong influence on individuals and organizations. It largely contributes to …

Overtime Worked And Its Effect On Burnout, Illness, And Health Outcomes, Haoqiu Zhang

Electronic Theses, Projects, and Dissertations

Professional employees at work deal with stressors such as extensive workload and coursework, prolonged work and class schedules, overtime, and performance concerns from their supervisors and managers. The length of time working, the pressure one has in one's work life, and the amount of overtime can be a predictor of burnout (Brown & Pranger, 1992), and employees being burnt out can result in numerous issues in people’s health. Working overtime, as a stressor, is very common in the workplace and has continuously increased among employees (Hetrick, 2000). The primary purpose of this study was to explore the effect of overtime …

Meaning Matters: Cognitive Crafting As A Sensemaking Mechanism And Motivational Process To Enhance Gig Driver Well-Being, Gwendolyn Paige Watson

All Dissertations

As the gig work sector of the workforce continues to grow, organizational psychologists must actively contribute to raising the bar for gig drivers (e.g., ride-hailing, food delivery) so that they are not merely surviving but also thriving through their work. In my dissertation, I tested cognitive crafting as a positive meaning-making process that helps gig drivers make sense of their interactions with customers, generates positive, motivating states such as work engagement, and promotes positive outcomes such as work-related well-being and job satisfaction. My dissertation employed a mixed-methods design. The daily diary built on qualitative data results that identified interesting - …

Towards A Formal Theory Of Humor In Organizations, Richard Joseph Hayes

Psychology Theses & Dissertations

Current theories and models of humor conceptualize humor at the individual, dyadic, and organizational level. These theories laid the foundation for research and empirical findings that have established humor’s impact in the workplace. Yet, because these theories are not integrated, they individually do not offer a comprehensive view of humor in the workplace across different levels, hindering the development of multilevel research designs. Additionally, the ambiguity of these narrative theories hampers empirical testing precision. This dissertation expands the literature by introducing a mathematical, multilevel model of humor and tests that theory using computational simulation methods. Synthetic environments reproduced observed correlations …

The Future Of Socialization: Linking Socialization To Employee Engagement, Alexander Michael Dechurch

Theses and Dissertations

This study examines the relationship between socialization and engagement. In doing so this study investigates and measures the impact that social integration, task mastery, autonomy, role clarity, satisfaction with socialization, job embeddedness, network characteristics, network capital, and online socialization have in linking socialization to engagement. The sample for this study utilized data from Amazon Mechanical Turk. The results suggest that institutionalized socialization tactics relate to higher reported engagement. In addition, social integration, autonomy, job embeddedness, network strength, and network capital each play a significant role in the observed relationship

The Relationship Between Self-Rated Circumplex Traits And Other-Rated Job Performance, Michael Robert Sawdy

Theses and Dissertations

The Big Five has emerged as the dominant personality model in the researcher literature (Judge & Bono, 2000), yet there is still debate about how personality should be modeled within the Big Five framework as well as which personality traits relate most strongly to important outcomes across domains (DeYoung et al., 2007; Digman, 1997; Hofstee et al., 1992; Judge et al., 2002). The purpose of this study was to compare complex personality traits as defined by the circumplex personality approach to simple, hierarchical personality traits as defined by the standard personality model approach in relation to other-rated job performance. Overall, …

Exploring Factors That Influence Disagreements In Self-Other Ratings In 360-Degree Feedback Systems, Robert Allen Miller

Theses and Dissertations

360-degree feedback systems are some of the most widely used ratings systems in organizations today. The current study examined the use of 360-degree feedback systems as a method for capturing job performance in organizations and the challenges associated with accuracy in ratings due to individual differences in perception. The study investigated the links between self-other rating tendencies and narrow facets of personality and examined how an individual’s personality affects self- and other-ratings of their performance behaviors. The findings suggest that various aspects of personality differentially affect both self- and other-ratings of performance, providing a deeper understanding of how individual differences …

Human Psychology Factors Influencing Agile Team Autonomy In Post-Pandemic Remote Software Organizations, Ravikiran Kalluri

Engineering Management & Systems Engineering Theses & Dissertations

Agile project management methods are gaining in popularity in the software industry as software development teams are being asked to be adaptive to market needs and resilient to change and uncertainty. With increasing market uncertainty, global competition, and time-to-market pressure, it is becoming a challenge to develop an innovative product and deliver it on-time without the opportunity that comes from team autonomy to experiment and learn from failures in a remote workplace. To resolve this challenge, it is critical to understand the myriad human psychological factors in play that influence Agile team autonomy in a remote work environment.

The role …

The Mental Health Epidemic In Veterinary Medicine: An Analysis Of Burnout In The Veterinary Field, Hannah Eckstein

Undergraduate Theses

The Mayo Clinic describes burnout as a specific type of stress that involves a state of physical or emotional exhaustion. This exhaustion can lead to a lowered sense of accomplishment and negative personal identity. Despite burnout not being an actual diagnosis, many researchers believe there are several mental health components that contribute to burnout, such as depression and anxiety. Several factors are known to contribute to specifically work-related burnout, including lack of control, work-life imbalance, lack of social support, and extremes of the activity. All of the above factors relate to the veterinary field. In one study, 6.8% of male …

Justifying Antipathy?: Examining Racialized Perceptions Of Incarceration And Support For Mental Healthcare In Prisons, Jared Brassil

Honors Theses

The current U.S. criminal justice system has a disproportionate number of people suffering from mental illness. Additionally, many of these prisons not only lack the ability to properly treat these individuals, but in some cases may even worsen the problem. Public support, and importantly whom the public thinks the prototypical prisoner is, is important to know when advocating for reform. This research aims to investigate whether or not racialized perceptions of the U.S. criminal justice system impact support for mental healthcare reform in prisons. Given the exploratory nature of this work, potentially relevant individual difference variables are also investigated. An …