Industrial and Organizational Psychology Commons^™

Understanding Moral Injury In Emergency Department Clinicians: Predictors, Outcomes, And Evidence Gaps, Rose Doering Lightspeed

University Honors Theses

Moral injury (MI) is an emerging construct for understanding clinician distress in high-acuity healthcare settings, yet its application to Emergency Department (ED) clinicians remains limited. MI refers to psychological distress resulting from exposure to, or participation in, situations that conflict with deeply held moral or ethical standards, often due to systemic or organizational constraints. Although prior research has examined MI in heterogeneous healthcare samples, the ED remains underexamined despite its unique combination of high patient acuity, throughput pressure, and resource limitations.

This review synthesizes literature on MI among healthcare workers with a focus on ED clinicians, drawing on Industrial-Organizational psychology …

Psychological Architecture: Evaluating The "Greenhouse Model" As A Structural Standard For Lgbtq+ Well-Being, Ava Lee

University Honors Theses

Traditional LGBTQ+ mental health frameworks often conceptualize psychological safety as a matter of individual endurance. This paper critiques this focus on adaptive resilience, which systematically shifts responsibility from institutions to individuals. To counter this, the study introduces "Psychological Architecture," a framework viewing social environments as constructed infrastructures that can either support or undermine queer well-being. The model contrasts performative "Glasshouses," which prioritize visibility over safety, with engineered "Greenhouses" that nurture sustainable safety through three sequential pillars: Authentic Representation (walls), Emotional Validation (insulation), and Vocal Activism (ventilation).

Grounded in the findings of a 2024 qualitative pilot study of a queer roller …

Interrupted By Design: The Impact Of Push Notifications On Stress And Task Performance, Mia Hohmann

University Honors Theses

As digital communication becomes unavoidable at work, notifications have become one of the most common and overlooked sources of interruption. Drawing from current technostress literature, this study investigates how notifications impact acute and perceived stress as well as task speed and accuracy. In an experimental setting, employed university students (N = 35) completed a data-entry task while receiving either no notifications, task-relevant notifications or task-irrelevant notifications to examine how different types of digital interruptions influenced stress and performance. Stress was measured through a pre- and post-task survey and performance was assessed through both speed and accuracy. Although results showed significant …

Pressed For Time: The Role Of Time Pressure And Attentional Awareness On The Mental Health Of Employed Informal Dementia Caregivers, Kate Bishop

University Honors Theses

Informal caregivers for individuals with Alzheimer’s and related dementias (ADRD) experience increased time demands and poorer well-being, especially when caregiving is combined with paid employment. Subjective feelings of high time pressure, which include feeling rushed and short on time, relate to poorer self-reported measures of mental health more than objective task load. Attentional awareness is one of the fundamental components of mindfulness alongside nonjudgmental acceptance; it has been linked with more optimal mental health and feelings of having enough time. This cross-sectional study examined whether higher levels of perceived time pressure would relate to poorer self-reported mental health functioning and …

The Impact Of Emotions On Informal Learning Experiences In The Workplace, Jennifer L. Walavalkar

University Honors Theses

This study investigates the role of emotion--specifically valence and arousal--on informal learning experiences in the workplace. As remote and flexible work environments grow, informal learning has become the dominant method through which employees acquire new skills. Drawing on theories such as Cognitive Load Theory and Ego Depletion Theory, this research explores how emotions influence cognitive processes critical to learning, such as attention, memory, and self-regulation. Prior literature suggests that both positive and negative affect (valence) impact learning outcomes, but the specific influence of emotional intensity (arousal) in informal learning remains underexplored. Using a longitudinal survey method, ten employees at Portland …

It's Going To Be Okay: Experiences And Perceptions Of People Who Seek Reassurance At Work, Liana Bernard

Dissertations and Theses

This study examined the experiences and perceptions of people who seek reassurance at work using a mixed methods (focus groups and experimental) approach. Reassurance-seeking is an attempt to elicit supportive communication from another person to help one reduce experienced anxiety. First, using focus groups with 32 participants, this study found that people seeking reassurance at work develop complex cognitive structures to reduce the prospective negative impacts of reassurance-seeking behaviors, particularly for those with marginalized identities. Then, in a 3x2 between-person experimental design in which employee gender and reassurance-seeking were manipulated, participants read a transcript of an interaction between an employee …

Centering The Leader: An Investigation Of Leader-Centric Variables In The Support Provision Process, Jordyn Jan Leslie

Dissertations and Theses

Few studies to date have investigated leader-centric variables associated with the support provision process. The following dissertation includes three studies that attempt to further understand such relationships. In Study 1, the interaction between leader sleep quantity and quality on various types of leader support (e.g., general supervisor support, family supportive supervisor behaviors, and sleep leadership) is studied using both employee and leader ratings. Study 2 integrates leader-centric research with work-life supportive leadership to propose a new theoretical model that delineates leader-centric variables (e.g., health & well-being, skills, role expectations, job demands) as precursors to the provision and perception of work-life …

Crossover Of Supervisors' Perceptions Of Co-Worker Support To Employees' Well-Being, Shalene Joyce Allen

Dissertations and Theses

This study expands scholarly understanding of the positive impact of supervisors' perceptions of support on employee work-family and well-being experiences. Specifically, this study examines the role of resource-based positive crossover from supervisors' perceptions of co-worker support behavior to their employees. The current research draws on Systems Theory to understand the context, Conservation of Resources Theory to understand the type of resource purported to position individual resource gains, and crossover-spillover theory to understand the process through which resources crossover from supervisor to employee. Based on prior theory, this dissertation investigates a positive crossover effect of supervisors' perceptions of co-worker support at …

Tell Me, Do You Feel It Too? A Meta-Analysis Of Dyadic Emotional Contagion In The Workplace, Stefanie Fox

Dissertations and Theses

Emotional contagion influences multiple important individual and organizational outcomes, including burnout, job satisfaction, organizational citizenship behaviors, and task performance. The current meta-analytic review utilizes Barsade and colleagues' model of emotional contagion in organizational life and Van Kleef's emotions as social information model, creating a theoretically and empirically based examination of emotional contagion in organizational dyads covering the past 30 years of research. It offers nuance to traditional positive and negative affect conceptualization by utilizing Van Kleef's four social emotion categories (i.e., affiliation, appeasement, dominance, supplication) along with general positive and negative valanced emotional expressions as antecedents of emotional contagion. Using …

A Daily Investigation Of The Recovery Paradox: Examining The Dynamic Interplay Of Workload, Recovery Experiences, And Microbreaks, Morgan Rose Taylor

Dissertations and Theses

Research has highlighted the importance of recovery from work stress during non-work time for employee health and wellbeing. Building on the recovery from work stress literature, this study examines the recovery paradox which suggests that employees may recover from work demands the least when they need it the most. Therefore, the purpose of this study is to shed light on the mechanisms underlying the recovery paradox. Specifically, this study examined whether a common work stressor, workload in the morning, is indirectly related to poorer recovery experiences in the evening through negative states at the end of workday. Furthermore, this study …

Fanning The Embers Of Discrimination At Work: Does Reward Structure Fuel Incivility?, Sam Allen

University Honors Theses

In recent years, there has been an uptick in public awareness of systemic and structural inequities within the workplace. Organizational reward structures (i.e., performance-based and seniority-based) act as incentives for employees' contributions toward organizational goals, but could also motivate employees' drive for gaining or maintaining social status by undermining other employees, particularly targeting people with minority status. The proposed research will study the relationship between reward structures and the perpetration of incivility by accounting for perpetrators' social dominance orientation (SDO), their motivations to protect the status quo (MPSQ), and the presence of minority race targets. We draw from SDO, status …

Disability Severity, Professional Isolation Perceptions, And Career Outcomes: When Does Leader–Member Exchange Quality Matter?, Brent J. Lyons, David C. Baldridge, Liu-Qin Yang, Camellia Bryan

Psychology Faculty Publications and Presentations

Employees with disability-related communication impairment often experience isolation from professional connections that can negatively affect their careers. Management research suggests that having lower quality leader relationships can be an obstacle to the development of professional connections for employees with disabilities. However, in this paper we suggest that lower quality leader–member exchange (LMX) relationships may not be a uniform hurdle for the professional isolation of employees with disability-related communication impairment. Drawing on psychological disengagement theory, we predict that employees with more severe, rather than less severe, communication impairment develop resilience to challenges in lower quality LMX relationships by psychologically disengaging from …

Working Outside The Binary: Experiences Of Nonbinary Employees In The Workforce, Mordeky C. Dullum

University Honors Theses

Transgender issues in the workplace have only recently become a focus in research, and it is still new and understudied. Even less studied is the demographic of gender expansive individuals including nonbinary and gender non-conforming individuals. This qualitative study aims to explore and highlight workplace experiences for nonbinary people, with a particular focus on younger nonbinary people who experience less employment stability in more public facing jobs. Thirteen participants engaged in interviews where they were asked to describe their experiences dealing with discrimination, harassment and transphobia in the workplace, in addition to sharing their ideas for practical solutions or changes …

Avatar: The New Employee? Creating Online Employment Personas May Benefit Stigmatized Employees, Esenaman Batirov, Larry R. Martinez

Psychology Faculty Publications and Presentations

Although we appreciate and agree with the conclusions that (Wilcox et al., 2022) come to in their review of the literature related to cybervetting, our intention in this response is to discuss the potential utility of cybervetting in a post-COVID world in which fully remote employment is much more prevalent. Specifically, we draw parallels to other contexts in which individuals interact completely remotely successfully and highlight how such arrangements can actually be beneficial —rather than detrimental—to employees with stigmatized identities or characteristics.

Examination Of An Individual-Level Stigma Reduction Tactic In Front-Line Service Encounters, Christopher J. Waterbury, Nicholas A. Smith Phd., Larry Martinez Phd., Shi (Tracy) Xu Phd.

OHSU-PSU School of Public Health Annual Conference

Minority stress theory links short- and long-term negative health outcomes to stigma and discrimination. It is important that workers have the agency to effect change in the processes of discrimination as a social determinate of health. Identity management strategies are elective tactics that workers may wish to use to reduce discrimination. Front line service workers may be discriminated against by customers in the form of negative customer service evaluations. Group-level stereotypes may influence customer service perceptions more than objective service quality. In this poster, we report findings from two studies in which we examined the effectiveness of an individual-level stigma …

Building A Leader's Identity On Social Media, Morningstar Dickson

University Honors Theses

How can leaders use social media effectively to shape their identity as a leader? Based on previous scholarship, this paper argues that using an authentic leadership approach to social media usage, would balance a leader’s true identity as well as maintaining their relationship with their followers. Which would allow the leaders’ influence to be more effective. This paper consists of a literature review on authentic leadership, and trust, and then builds a conceptual model that will break down how a leader should build and present their identity on online formats. The model shows how identity on social media is a …

The Role Of Cognitive Load And Individual Differences When Interpreting Human-Resource Data Visualizations, Zachary Hesson

University Honors Theses

Data visualizations (e.g., bar graph, dashboard) can be used as decision-support and storytelling tools that aid users’ interpretation of sometimes complex information, including within the human resource management (HRM) context. As HRM evolves towards implementing more data-informed decisions, it is important to understand how users interpret data visualizations. The aims of this thesis are to (a) identify whether cognitive load affects the amount of time users spend arriving forming and interpretation and the accuracy of their interpretations, and (b) to evaluate whether cognitive load moderates the association between individual-difference variables and interpretation time and accuracy. The individual differences that are …

Perceived Overqualification And Task Performance:Reconciling Two Opposing Pathways, Allen Lee, Berrin Erdogan, Amy Tian, Sara Willis, Jie Cao

Business Faculty Publications and Presentations

In this study, we predict that higher levels of relative deprivation and higher levels of task mastery constitute two pathways through which perceived overqualification (POQ) has indirect and opposing effects on task performance. Further, we predict that occupational instrumentality, the degree to which the individual regards their job as a stepping tone to future career opportunities, will serve as a moderator for both pathways. Across two studies, as well as a supplementary study, we found evidence that POQ is positively associated with followers’ perceptions of both task mastery and relative deprivation. In both studies, we also found consistent evidence for …

Recruitment Marketing: How Do Wellness And Work-Life Benefits Influence Employer Image Perceptions, Organizational Attraction, And Job Pursuit Intentions?, Amy Christine Pytlovany

Dissertations and Theses

A global talent shortage is motivating employers to change the way they approach recruitment. To stay competitive, business leaders are strategizing new ways to attract employees and market their organizations to prospective employees. This research examined the impact of work-life and wellness programs on employer image perceptions (instrumental, symbolic, and experiential) and recruitment outcomes (organizational attraction and job pursuit intentions). It integrated these literatures to inform evidence-based organizational decision-making.

Study materials were developed with pilot testing conducted using Amazon Mechanical Turk (MTurk). Pilot 1 (N = 40) assessed the value of 32 types of benefits across traditional (e.g., health …

Plea Decision-Making: The Influence Of Attorney Expertise, Trustworthiness, And Recommendation, Kelsey S. Henderson, Reveka Shteynberg

Criminology and Criminal Justice Faculty Publications and Presentations

Attorney recommendations influence defendant plea decisions; and the degree of influence likely rests on the perceived trustworthiness and level of expertise of the attorney (factors of source credibility). We explored attorney source credibility factors and how these characteristics influence defendants’ plea decision-making. MTurk participants read a hypothetical plea scenario and were asked to imagine themselves as the defendant in a DWI/DUI case making a plea decision; in the scenario, we manipulated the defense attorney’s level of trustworthiness, expertise, and plea recommendation. There was a significant interaction between attorney recommendation and trustworthiness on defendants’ plea decisions; participants who were advised to …

Understanding The Consequences Of Newcomer Proactive Behaviors: The Moderating Contextual Role Of Servant Leadership, Talya N. Bauer, Serge Perrot, Robert C. Liden, Berrin Erdogan

Business Faculty Publications and Presentations

Proactive newcomers are more successful in terms of integration and job satisfaction, than newcomers who are less proactive. However, it is unclear whether contextual factors, such as the leadership style experienced by newcomers, matter. To address this gap in the literature, we gathered data at three times from 247 new employees across their first six months after joining a company in France. Given that past research has found that newcomers play an active role in their own adjustment process, in the current study we investigate how newcomer proactive behaviors relate to the key outcomes of job satisfaction, person-job fit, and …

Morning Reattachment To Work And Work Engagement During The Day: A Look At Day-Level Mediators, Sabine Sonnentag, Kathrin Eck, Charlotte Fritz, Jana Kühnel

Psychology Faculty Publications and Presentations

Reattachment to work (i.e., rebuilding a mental connection to work) before actually starting work is important for work engagement during the day. Building on motivated action theory, this study examines anticipated task focus, positive affect, and job resources (job control and social support) as mediators that translate reattachment in the morning into work engagement during the day. We collected daily-survey data from 151 employees (total of 620 days) and analyzed these data with a multilevel path model. We found that day-level reattachment to work in the morning predicted anticipated task focus, positive affect, social support, and job control through goal …

Recommended Practices For Academics To Initiate And Manage Research Partnerships With Organizations, Laurent M. Lapierre, Russell A. Matthews, Lillian T. Eby, Donald M. Truxillo, Russell E. Johnson, Debra A. Major

Psychology Faculty Publications and Presentations

Although academics can receive considerable training in selecting appropriate research designs, types of data to collect, and methods for analyzing data, as well as guidance on preparing scholarly manuscripts, there is a dearth of information on how to initiate and manage partnerships with organizations in order to conduct high-quality applied research, particularly when the research is quantitative in nature. In this article, we provide our own experience-based insights and recommendations to help academics more easily (a) initiate a research relationship with senior organizational leadership, (b) decide early whether to pursue or end a research collaboration with an organization, (c) keep …

Workplace Incivility And Employee Sleep: The Role Of Rumination And Recovery Experiences, Caitlin Ann Demsky, Charlotte Fritz, Leslie B. Hammer, Anne E. Black

Psychology Faculty Publications and Presentations

This study examines the role of negative work rumination and recovery experiences in explaining the association between workplace incivility and employee insomnia symptoms. Drawing on the perseverative cognition model of stress and the effort–recovery model, we hypothesize a moderated mediation model in which workplace incivility is associated with insomnia symptoms via negative work rumination. This indirect effect is proposed to be conditional on employees’ reported level of recovery experiences (i.e., psychological detachment from work and relaxation during nonwork time). In examining this model, we further establish a link between workplace incivility and sleep and identify one pathway to explain this …

Linking Workplace Aggression To Employee Well-Being And Work: The Moderating Role Of Family-Supportive Supervisor Behaviors (Fssb), Nanette L. Yragui, Caitlin A. Demsky, Leslie B. Hammer, Sarah Van Dyck, Moni B. Neradilek

Psychology Faculty Publications and Presentations

Purpose: The present study examined the moderating effects of family-supportive supervisor behaviors (FSSB) on the relationship between two types of workplace aggression (i.e., patient-initiated physical aggression and coworker-initiated psychological aggression) and employee well-being and work outcomes.

Methodology: Data were obtained from a field sample of 417 healthcare workers in two psychiatric hospitals. Hypotheses were tested using moderated multiple regression analyses.

Findings: Psychiatric care providers’ perceptions of FSSB moderated the relationship between patient-initiated physical aggression and physical symptoms, exhaustion and cynicism. In addition, FSSB moderated the relationship between coworker-initiated psychological aggression and physical symptoms and turnover intentions.

Implications …

Organizational Supports Used By Private Child And Family Serving Agencies To Facilitate Evidence Use: A Mixed Methods Study Protocol, Emmeline Chuang, Crystal Collins-Camargo, Bowen Mcbeath

School of Social Work Faculty Publications and Presentations

Background: Challenges to evidence use are well documented. Less well understood are the formal supports—e.g., technical infrastructure, inter-organizational relationships—organizations may put in place to help overcome these challenges. This study will identify supports for evidence use currently used by private child and family serving agencies delivering publicly funded behavioral health and/or human services; examine contextual, organizational, and managerial factors associated with use of such supports; and determine how identified supports affect evidence use by staff at multiple levels of the organization. Methods: We will use a sequential explanatory mixed methods design, with study activities occurring in two sequential phases: In …

Filling The Holes: Work Schedulers As Job Crafters Of Employment Practice In Long-Term Health Care, Ellen Ernst Kossek, Matthew M. Piszczek, Kristie L. Mcalpine, Leslie B. Hammer, Lisa Burke

Psychology Faculty Publications and Presentations

Although work schedulers serve an organizational role influencing decisions about balancing conflicting stakeholder interests over schedules and staffing, scheduling has primarily been described as an objective activity or individual job characteristic. The authors use the lens of job crafting to examine how schedulers in 26 health care facilities enact their roles as they “fill holes” to schedule workers. Qualitative analysis of interview data suggests that schedulers expand their formal scope and influence to meet their interpretations of how to manage stakeholders (employers, workers, and patients). The authors analyze variations in the extent of job crafting (cognitive, physical, relational) to broaden …

Combat Experiences, Personality, Iso-Strain, And Sleep Quality Affect Posttraumatic Stress Among Working Post-9/11 Veterans, Gilbert Patrick Brady Jr., Leslie B. Hammer, Olivia C. Preston, Anna K. Nishen

Student Research Symposium

We investigated the effects of combat experiences (CES), personality traits, sleep quality and iso-strain on posttraumatic stress symptoms (PTSS) among a sample (N=382) of working, post-9/11 Veterans. As prior occupational stress research has neglected the role of personality traits, we sought to examine how two of the Big Five traits (i.e., Neuroticism and Conscientiousness) affected PTSS. Greater scientific understanding of how personality contributes to the post-deployment etiology of PTSD may help customize interventions aimed at reintegrating Veterans. Baseline data were drawn from the five-year, randomized control, Department of Defense-funded “Study for Employment Retention of Veterans” (SERVe). After controlling …

Introduction To The Special Issue Of New Methods In Work And Organizational Health, Liu-Qin Yang, Chu-Hsiang (Daisy) Chang, Vivien K.G. Lim

Psychology Faculty Publications and Presentations

Collectively, the eight articles included in this special issue examine some of the important methodological issues that affect the future progress and developments of WOHP research. Two papers review methods on research design (Ilies, Aw & Lim; O’Shea, O’Connell, & Gallagher), three advance methods in data collection including measurement (Eatough, Shockley, & Yu; McGonagle, Huang, & Walsh; Sonnentag & Pundt), and three describe important data analytical methods (Ilies et al.; Liu, Mo, Song, & Wang; Wang, Hernandez, Newman, He, & Bian). The last paper by Spector and Pindek discusses the common research methodologies used in WOHP and provided some ideas …

To Branch Out Or Stay Focused?: Affective Shifts Differentially Predict Organizational Citizenship Behavior And Task Performance, Liu-Qin Yang, Lauren S. Simon, Lei Wang, Xiaoming Zheng

Psychology Faculty Publications and Presentations

We draw from personality systems interaction theory (PSI; Kuhl, 2000) and regulatory focus theory (Higgins, 1997) to examine how dynamic positive and negative affective processes interact to predict both task and contextual performance. Using a twice-daily diary design over the course of a three-week period, results from multi-level regression analysis revealed that distinct patterns of change in positive and negative affect optimally predicted contextual and task performance among a sample of 71 individuals employed at a medium-sized technology company. Specifically, within persons, increases (upshifts) in positive affect over the course of a work day better predicted the subsequent day’s organizational …