Industrial and Organizational Psychology Commons^™

Linking Workplace Aggression To Employee Well-Being And Work: The Moderating Role Of Family-Supportive Supervisor Behaviors (Fssb), Nanette L. Yragui, Caitlin A. Demsky, Leslie B. Hammer, Sarah Van Dyck, Moni B. Neradilek

Psychology Faculty Publications and Presentations

Purpose: The present study examined the moderating effects of family-supportive supervisor behaviors (FSSB) on the relationship between two types of workplace aggression (i.e., patient-initiated physical aggression and coworker-initiated psychological aggression) and employee well-being and work outcomes.

Methodology: Data were obtained from a field sample of 417 healthcare workers in two psychiatric hospitals. Hypotheses were tested using moderated multiple regression analyses.

Findings: Psychiatric care providers’ perceptions of FSSB moderated the relationship between patient-initiated physical aggression and physical symptoms, exhaustion and cynicism. In addition, FSSB moderated the relationship between coworker-initiated psychological aggression and physical symptoms and turnover intentions.

Implications …

Horizontal Workplace Aggression And Coworker Social Support Related To Work-Family Conflict And Turnover Intentions, Sarah Elizabeth Van Dyck

Dissertations and Theses

Horizontal workplace aggression is a workplace stressor that can have serious negative outcomes for employees and organizations. In the current study, hierarchical regression analyses were used to investigate the hypotheses that horizontal workplace aggression has a relationship with turnover intentions, work-to-family conflict and family-to-work conflict. Coworker social support was investigated as a potential moderator in these relationships. Surveys measuring these constructs were administered to a group of 156 direct-care workers (specifically, certified nursing assistants, or CNAs) in a long-term assisted living facility corporation in the Northwestern United States. Results indicated that horizontal workplace aggression had a significant and positive relationship …