Organization Development Commons^™

Empowering Elderpreneurs Scommerce For Genx Consignment Store Owners In West Virginia, Joyita Sarkar

Graduate Theses, Dissertations, and Problem Reports (ETD)

In an ever-evolving digital landscape, this research explores Generation X (GenX) consignment store owners in West Virginia and the transformative power of Social commerce (sCommerce). Despite the ubiquity of Social media platforms, little attention has been given to the impact of sCommerce on the consignment store industry. Drawing from the Technology Acceptance Model (TAM) and the Diffusion of Innovation Theory (DIT), this study examines the factors influencing sCommerce adoption decisions for GenX consignment store owners.

Through qualitative research, this study uncovers untold stories within this entrepreneurial landscape. Purposeful sampling of 11 women and 20-60 minutes of in-depth interviews reveal the …

Going Beyond Western, Educated, Industrialized, Rich, And Democratic (Weird) Samples And Problems In Organizational Research, Marko Pitesa, Michele J. Gelfand

Research Collection Lee Kong Chian School Of Business

The goal of organizational research is to make inferences about a target population based on samples studied. Most target populations referred to in theories of organizational behavior, whether explicitly or implicitly, tend to be the entire populations of workers or managers, or even the entire human population. A typical sample, however, is convenient, being located where most researchers are, and thus also predominantly from Western, Educated, Industrialized, Rich, and Democratic countries (WEIRD; Henrich, Heine, & Norenzayan, 2010).

What Does It Look Like For Mental Healthcare Organizations To Be Healthy Places To Work? An Action Research Study, Stephanie L. Fox

Antioch University Dissertations & Theses

Mental healthcare organizations have a reputation for being unhealthy places to work. The irony of this reputation is keenly felt by its workforce who report unsustainable workloads, high levels of stress, and lack of support or engagement from higher-level leadership. As a mental healthcare provider now in a position of leadership, who has worked across all levels of care within the sector, it was of interest to me to explore how a mental health organization can become a healthier and more sustainable place to work. I approached this study with the assumption that if an organization was healthy and intentional …

Theoretical Modeling For Curious Leadership And Instrument Development And Validation For Measuring Curious Leader Capacity, Lisa M. Gick

Antioch University Dissertations & Theses

When curious, we admit we do not know. With the contemporary workplace emerging through increased complexity, leaders are compelled to shift mindsets and practices from more traditional methods to those more in service to the uncertainty of the day. The purpose of this mixed-methods study was to generate an integrated theoretical framework for curious leadership, a validated scale for its measurement, and practical methods for engaging differently in the context and practice of leading. Drawing from the literature review of relational leadership, adaptive leadership, complexity leadership, growth mindsets, and curious behavior, and from my practice, 12 sub-constructs were identified as …

Employees’ Job Positions, Psychological Ownership, And Commitment To Change, Bo Zhang

Dissertations and Theses Collection (Open Access)

Organisational change is crucial to the development of enterprises. However, when enterprises are implementing major changes, there are great differences in the attitudes and behaviours of employees in different job positions toward changes. Research in this area is insufficient. Therefore, this dissertation investigates the problem of employee commitment amid enterprises’ organisational changes. This dissertation is committed to determining why employees at different levels and with different roles have different degrees of commitment to change and confirming the role of job positions in affecting employees’ psychological ownership of the change process. According to the findings, the impact of employees’ job rank …

Covid-19 Pandemic Impact Report At The University Of New Mexico, Lisa A. Marchiondo, Shannon Sanchez-Youngman, Teagan Mullins, Naila V. Decruz-Dixon, Melanie E. Moses, Julia Fulghum

ADVANCE Reports

This report outlines four overarching issues that the COVID-19 pandemic raised or amplified for faculty, based on a survey of full-time faculty on the main campus of the University of New Mexico in Spring 2022. Some of the issues identified existed before the pandemic, which further exacerbated challenges and inequities. Results based on faculty gender, race/ethnicity, and job title are provided.

The report contains multiple recommendations for each of the four core issues that will assist individual faculty and improve campus climate and culture. Recommendations are often applicable to multiple issues, so we provide an appendix that cross-lists recommendations between …

The Correlation Between Transformational Leadership And Mental Health Clinician Burnout, Rebekah E. Shutter

Electronic Theses and Dissertations

Mental health clinicians working in a hospital setting are at a high risk of experiencing burnout due to the stressful demands of their caseloads, compassion fatigue, limited resources, and unsupportive leadership. While there is ample research regarding the cause and effect of burnout on clinicians there is a gap in the literature when it comes to the impact leadership has on mental heath clinician burnout. The purpose of this quantitative, correlational study is to determine if and to what extent there is a correlation between Transformational Leadership and mental health clinician burnout. Participants for this study consisted of 200 mental …

How An Abusive Supervision Climate Impacts Business-To-Business (B2b) Sales Performance, And The Roles Of Leader–Members Interdependence And Team Psychological Safety, Matthew J. Daniel

Electronic Theses and Dissertations

Sales supervisors can tremendously influence the sales teams they manage, and their behaviors can influence a team’s engagement and sales performance. Because of the supervisor’s influential role, their behavior, positive or negative, can ripple throughout the organization. As a result, a supervisor who role models abusive behavior within their organization also promotes a climate of abuse and incivility that can contribute to a toxic workplace. Abusive supervision (AS) is a significant problem in many business-to-business (B2B) sales organizations that negatively impacts the financial welfare and subjective well-being of organizations and their employees. This quantitative correlational study aimed to examine how …

The Role Of Leaders' Motivation, Entrepreneurial Leadership, And Organisational Agility In Social Enterprise Sustainability, Brian Karno Jan, Mira Maulida

The South East Asian Journal of Management

Research Aims: Expand the insights for social enterprises (SEs) to sustain their economic and social performance, considering the impact of leader’s motivation, entrepreneurial leadership, organisational agility, and competitive advantage.

Design/Methodology/Approach: The dataset was obtained from a survey of 102 SE strategic leaders in Indonesia, which was processed using PLS and SEM to test the hypothesis.

Research Findings: Motivation has a positive effect on entrepreneurial leadership but not on organisational agility. Entrepreneurial leadership has tridirectionally relationships with organisational agility, competitive advantage, and social firm performance. Organisational agility has bidirectional relationships with competitive advantage and economic firm performance, whereas competitive advantage only …

Signal Cost And Value Alignment In Organizational Sustainability Messaging To New Hires, Mackenzie Law, Ellise Vangilder, Kaitlyn Miller, Mariana Solanilla, Luke Vavricka, Amanda Lillie, Jack Carson, Jim Westerman

River Cities Industrial and Organizational Psychology Conference

Introduction As companies continue to integrate sustainable initiatives as a strategic focus, their communications to new hires must adapt accordingly. Orientation programs represent an opportunity to inform new hires about the company’s sustainability values, but factors influencing the impact of sustainability messaging on new-hire perceptions remain unexplored. It is important for organizations to send signals to their new hires which are perceived as credible, meaningful, and genuine. However, the framing of sustainability orientation messages may combine with new-hire individual differences to influence these perceptions. We draw from signaling theory and value congruence research in HR to consider the potential impact …

Building Up A Culture Of Respect, Siow-Heng Ong

Research Collection Lee Kong Chian School Of Business

Recently, we have become more acutely aware of a variety of undesirable workplace circumstances and practices in Singapore. personal time; discriminatory workplace practices against members of various categories of minority groups; and bias against women staff.

Teamwork That Affects Outcomes: A Method To Enhance Team Ownership, Brian Carlson, Richelle Graham, Brad Stinson, Jordan Larocca

Patient Experience Journal

Healthcare is the ultimate team sport, and this case study explores how to build teamwork across teams. The ability for nursing, environmental services and food and nutrition services to work collaboratively to benefit patients is paramount to a patients experience and outcomes. The case study describes how the work was done to build teams and then improved outcomes in both patient and employee experiences. The learnings are applicable to any team setting not just those described in this case study.

Experience Framework

This article is associated with the Staff & Provider Engagement lens of The Beryl Institute Experience Framework ( …

Entering Dystopia: Should Your Face Be The Key To Your Fate?, Shilpa Madan, Krishna Savani, Gita V. Johar

Research Collection Lee Kong Chian School Of Business

How would you feel if you were rejected from a job because you didn't look competent enough? Or if you were apprehended at a public place by the police because you looked like a criminal? Although these scenes sound dystopic and generate a sense of fear and anxiety, technology that claims that people's traits can be inferred from their faces already exists and is being used by businesses and governments worldwide.

Organizational Compassion: Ameliorating Healthcare Workers' Suffering And Burnout, Rachel Thienprayoon, Shane Sinclair, Beth A. Lown, Teresa Pestian, Eli Awtrey, Naomi Winick, Jason Kanov

Journal of Wellness

No abstract provided.

Culture: The Key To Shifting Your Organization During Post-Pandemic, Qiang Qiang

The Scholarship Without Borders Journal

Organizations are facing challenges and obstacles caused by COVID-19. After widespread vaccines, lifestyle became normal and entered the post-pandemic era. Organizational culture is the key that organizations shift during the post-pandemic. In this article, there are three recommendations that the organization can think of to make cultural changes effectively. First, the organization needs to assess and diagnose if it is an agile organization. Second, Lewin’s change model and the MCR framework can help the organization manage the changing process. Last, leadership is the key to ensuring the change is in the right direction. The leadership discussion focuses on evolutionary leadership …

Are All High-Potentials Successful Leaders? Exploring The Underlying Effect Of Impostor Syndrome And Evaluative Concerns On The Relationship Between Hipo Designation And Leadership Self-Efficacy., Anjishnu Chakrabarti, Lisa M. Finkelstein

Honors Capstones

The rising prevalence of high-potential (HiPo) employee programs in organizations has led academicians to begin to research this newly developing area under the realm of industrial/organizational psychology. High-potential programs are intended to find employees with the maximum potential to succeed in strategic leadership roles within the organization and provide those individuals with specialized training and related developmental opportunities. The term “HiPo” refers to such employees who are designated as having higher potential than the average. This study aimed to explore the relationship that exists between employees being designated as HiPo and their self-perception of being successful leaders (measured as leadership …

Factors Determining Attraction Of Neurodivergent Applicants To Organizations, Barri Levitt

Senior Honors Papers / Undergraduate Theses

Neurodivergence is used to describe a broad range of neurodevelopmental differences that result in a distinct set of challenges for individuals in interacting with the world around them. Within Diversity, Equity and Inclusion campaigns, neurodiversity is the term used to describe the composition of a space to include neurodivergent and neurotypical individuals. The unique perspectives that come from workplace neurodiversity are a valuable tool, yet companies are routinely missing out on the addition of neurodivergent individuals because of current hiring practices. This study was developed using the theoretical bases of person-organization fit, which emphasizes value congruence between organizations and employees, …

Examining Factors Related To Employees' Perceived Value Congruence In A Newcomer Training Program, William Joseph Mattera Jr

LSU Doctoral Dissertations

The first 90 days of employment have received more and more attention concerning how an individual employee (“individual”) can succeed within the work environment. Watkins (2013) centers the responsibility on the individual to engage in understanding, embracing, and shifting toward buying into an organizational culture. However, what role does an organization play in successfully transitioning an individual into their culture? The primary purpose of this study is to investigate the effect of a new employee training program on perceptions of role clarity, organizational culture, organizational goals and values, and perceived value congruence.

A quantitative approach was utilized to analyze responses …

From Me To We: A Phenomenological Inquiry Into Group Beingness, Stacey K. Guenther

Antioch University Dissertations & Theses

To be human is to be a member of myriad groups. The universality of groups in our lives poses an important area of study for social scientists investigating human flourishing. Additionally, inquiring into the evolutionary potential of groups may begin to inform new ways of addressing the intractable issues we face as a human species. While most empirical studies of groups focus on group performance, or group doingness, this study explored group beingness and the experience of manifesting deep union and oneness, which is an intersubjective phenomenon that has been called coherence. Intersubjective coherence is often written about from a …

The Relationships Between Dimensions Of Inclusive Leadership And Aspects Of Employee Engagement: Crucial Connections For Organizational Success, Rosalind F. Cohen

Antioch University Dissertations & Theses

In light of the current economic conditions in the United States brought about by the COVID pandemic, the war for talent is at a high point, and the acquisition and retention of qualified employees are highly competitive. Because employees want to feel challenged by their work and need to feel a sense of belonging, organizations that create engaging and inclusive cultures are at an advantage and need to understand how leadership behaviors can impact these cultures. This three-phased exploratory concurrent mixed-methods research study posed two questions to bring light to the relationship between Inclusive Leadership, Employee Engagement, and individual or …

Personal Development Planning And Vertical Leadership Development In A Vuca World, Kevin Coopersmith

The Journal of Values-Based Leadership

To explore how personal development can be utilized as a tool for leaders to adapt to our VUCA (volatile, uncertain, complex, and ambiguous) world, a qualitative study was conducted on the narrative experiences of eight leaders who had successfully completed personal development plans. The emerging field of vertical leadership development, recognized as a unique developmental approach towards overcoming complexity and uncertainty, was connected to the key themes of personal development planning. Vertical leadership development and personal development planning were united across five conceptual themes: development and application of skills, self-awareness, self-efficacy, self-exploration, and continuous improvement. The experiences of the participants …

A Case Of Shifting Focus Friction: Extension Directors And State 4-H Program Leaders’ Perspectives On 4-H Lgbtq+ Inclusion, Jeremy Elliott-Engel, Donna Westfall-Rudd, Eric Kaufman, Megan Seibel, Rama Radhakrishna

Journal of Extension

Contemporary Lesbian, Gay, Bisexual, Transgender, Queer/Questioning (LGBTQ+) youth are identifying and communicating their identities earlier in childhood than generations before as a result of more awareness and more acceptance of gender identity and sexual minorities by society. A qualitative study of U.S. 4-H program leaders and Extension directors generated an emergent theme around the importance of serving LGBT youth and the resulting implementation challenges. The administrators of 4-H, the largest youth serving organization in the country, recognize the presence of LGBTQ+ youth in 4-H and believe the organization must be inclusive. But challenges remain in ensuring youth experience inclusion at …

Leadership Engagement For Military Hospitals: A Case Study Of The Effects Of Executive Leader Engagement In Military Hospitals That Have Become High Reliability Organizations, Russell Phillips

Dissertations

Purpose: The purpose of this qualitative case study was to explore and explain the leadership strategies that military hospital executive leaders used to engage hospital staff in implementing the six principles of High Reliability Organizations (HROs).

Methodology: A qualitative case study approach was selected for this study. Interviews were conducted with three executive leaders describing their experiences with initiating and managing the change development of HRO. The participants in this study were executive leaders of military hospitals across the Puget Sound Military Health System. All participants had direct experience with the implementation of HRO. Interview transcripts were analyzed and reviewed …

Exploring And Exploiting The Dynamics Of Networks In Complex Applied Research Projects: A Reflection On Learning In Action, Paul Coughlan, David Coghlan, Clare Rigg, Denise O'Leary

Books/Book Chapters

Since 1984, the European Union (EU) has supported research and development activities covering almost all scientific disciplines through a series of multi-annual Framework Programmes. The current programme is Horizon 2020. Common across the key indicators of research project performance have been actions by companies, including introduce and test innovations new to the company or the market. Initiatives to achieve these objectives require researchers to generate transdisciplinary knowledge in partnership with practitioners as co-researchers. This paper reflects on the authors’ experience of engaging in five EU-funded complex applied research projects over 20 years. The paper locates the process of the five …

What Makes Employees Feel Empowered To Speak Up?, Shilpa Madan, Kevin Nanakdewa, Krishna Savani, Hazel Rose Markus

Research Collection Lee Kong Chian School Of Business

Most managers understand that empowering employees to voice their opinions can help companies innovate and uncover their own shortcomings. However, this understanding does not seem to translate into action. Research shows that over 85% of employees remain silent on crucial matters because they worry about being viewed negatively. How can managers encourage employees to speak their minds at work? The authors’ new research identified a novel method to encourage employees to exercise their voice: creating a company culture that emphasizes the idea of choice. They found that employees were more likely to share their ideas and opinions at a company …

Why The Workplace Chameleon Is A Paradox For Diversity And Inclusion, Singapore Management University

Perspectives@SMU

Do employees need to be like chameleons to survive certain corporate cultures, despite the best efforts of diversity and inclusion initiatives?

Conclusion: Female Leaders Using Coercive Power Motivate Subordinates, Mary Kovach

The Journal of Values-Based Leadership

This manuscript advances prior research (Blau, 1964; Elangovan & Xie, 1999; French & Raven, 1959; Goodstadt & Hjelle, 1973; Hegtvedt, 1988; Randolph & Kemery, 2011; Zigarmi, Peyton Roberts, & Randolph, 2015) and capitalizes on supervisory skills using power dynamics within the workplace, by investigating employee effort resulting from gender dissimilar supervisor-employee dyads and employee locus of control. To offer a more focused approach, this is an evaluation specifically on reward and coercive power derived from French and Raven’s (1959) five power bases. This manuscript proposes that the motivation levels of employees change, based on their locus of control and gender. …

A Multicase Study Exploring The Motivation Of Support Staff In The Office Of The Registrar, April M. Martin

Graduate Theses and Dissertations

Although a large body of research exists within higher education that focuses on factors related to faculty motivation and student motivation, there is limited research concentrated on the motivation of college and university administrative staff. This study examined how job duties, work processes, elements of the work environment, and leadership styles are related to employee motivation, specifically the motivation of front-line support staff who work in the Office of the Registrar. Additionally, I aimed to identify any disconnect between what support staff need and want from supervisors in the Office of the Registrar pertaining to motivation and supervisors’ behavior to …

Centropoly: The Structure Of Educational Failures In The U.S., Martha Bradley-Dorsey

Graduate Theses and Dissertations

How did a country birthed in individual liberty and voluntary associations create just the opposite in its inflexible, layered, government-controlled public education system? Here, using public choice theory, I explain how near-sighted and unrelated reforms, often based in private motives, gave us what I call the public education centropoly – a hybrid government organization consisting of a set of monopolies layered beneath two additional government levels that especially fails disadvantaged students.

After defending the use of public choice theory (Chapter 1) and summarizing the U.S. public education system formation (Chapter 2), in Chapter 3 I examine the Elementary and Secondary …

How Positive Practices In Organizations Are Associated With Employee Engagement Via The Moderating Effects Of Generational Cohorts In U.S. Customer Service Organizations, Deborah A. Poole

Theses & Dissertations

The purpose of this study is to examine the moderating role that the respective workforce generational cohorts may have on the relationship between positive practices in organizations and levels of employee engagement of U.S. based adult customer service representatives of all races. Studies show that higher employee engagement positively affects employee motivation, satisfaction, productivity, and ultimately the financial success of the organization. However, the levels of engagement for front line customer service positions are some of the lowest of occupations measured by Gallup and have actually declined in recent years. The broaden and build theory of positive emotions shows that …