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Articles 61 - 90 of 482
Full-Text Articles in Other Communication
Human-Machine Communication: Complete Volume 4
Human-Machine Communication: Complete Volume 4
Human-Machine Communication
This is the complete volume of HMC Volume 4.
Embracing Ai-Based Education: Perceived Social Presence Of Human Teachers And Expectations About Machine Teachers In Online Education, Jihyun Kim, Kelly Merrill Jr., Kun Xu, Deanna D. Sellnow
Embracing Ai-Based Education: Perceived Social Presence Of Human Teachers And Expectations About Machine Teachers In Online Education, Jihyun Kim, Kelly Merrill Jr., Kun Xu, Deanna D. Sellnow
Human-Machine Communication
Technological advancements in education have turned the idea of machines as teachers into a reality. To better understand this phenomenon, the present study explores how college students develop expectations (or anticipations) about a machine teacher, particularly an AI teaching assistant. Specifically, the study examines whether students’ previous experiences with online courses taught by a human teacher would influence their expectations about AI teaching assistants in future online courses. An online survey was conducted to collect data from college students in the United States. Findings indicate that positively experienced social presence of a human teacher helps develop positive expectations about an …
I Get By With A Little Help From My Bots: Implications Of Machine Agents In The Context Of Social Support, Austin Beattie, Andrew C. High
I Get By With A Little Help From My Bots: Implications Of Machine Agents In The Context Of Social Support, Austin Beattie, Andrew C. High
Human-Machine Communication
In this manuscript we discuss the increasing use of machine agents as potential sources of support for humans. Continued examination of the use of machine agents, particularly chatbots (or “bots”) for support is crucial as more supportive interactions occur with these technologies. Building off extant research on supportive communication, this manuscript reviews research that has implications for bots as support providers. At the culmination of the literature review, several propositions regarding how factors of technological efficacy, problem severity, perceived stigma, and humanness affect the process of support are proposed. By reviewing relevant studies, we integrate research on human-machine and supportive …
Human, Hybrid, Or Machine? Exploring The Trustworthiness Of Voice-Based Assistants, Lisa Weidmüller
Human, Hybrid, Or Machine? Exploring The Trustworthiness Of Voice-Based Assistants, Lisa Weidmüller
Human-Machine Communication
This study investigates how people assess the trustworthiness of perceptually hybrid communicative technologies such as voice-based assistants (VBAs). VBAs are often perceived as hybrids between human and machine, which challenges previously distinct definitions of human and machine trustworthiness. Thus, this study explores how the two trustworthiness models can be combined in a hybrid trustworthiness model, which model (human, hybrid, or machine) is most applicable to examine VBA trustworthiness, and whether this differs between respondents with different levels of prior experience with VBAs. Results from two surveys revealed that, overall, the human model exhibited the best model fit; however, the hybrid …
The Symptom Of Ethics: Rethinking Ethics In The Face Of The Machine, David J. Gunkel
The Symptom Of Ethics: Rethinking Ethics In The Face Of The Machine, David J. Gunkel
Human-Machine Communication
This essay argues that it is the machine that constitutes the symptom of ethics— “symptom” understood as that excluded “part that has no part” in the system of moral consideration. Ethics, which has been historically organized around a human or at least biological subject, needs the machine to define the proper limits of the moral community even if it simultaneously excludes such mechanisms from any serious claim on moral consideration. The argument will proceed in five steps or movements. The first part will define and characterize “the symptom” as it has been operationalized in the work of Slovenian philosopher Slavoj …
Fight For Flight: The Narratives Of Human Versus Machine Following Two Aviation Tragedies, Andrew Prahl, Rio Kin Ho Leung, Alicia Ning Shan Chua
Fight For Flight: The Narratives Of Human Versus Machine Following Two Aviation Tragedies, Andrew Prahl, Rio Kin Ho Leung, Alicia Ning Shan Chua
Human-Machine Communication
This study provides insight into the relationship between human and machine in the professional aviation community following the 737 MAX accidents. Content analysis was conducted on a discussion forum for professional pilots to identify the major topics emerging in discussion of the accidents. A subsequent narrative analysis reveals dominant arguments of human versus machine as zero-sum, surrender to machines, and an epidemic of mistrust. Results are discussed in the context of current issues in human-machine communication, and we discuss what other quickly automating industries can learn from aviation’s experience.
Human-Machine Communication Scholarship Trends: An Examination Of Research From 2011 To 2021 In Communication Journals, Riley J. Richards, Patric R. Spence, Chad Edwards
Human-Machine Communication Scholarship Trends: An Examination Of Research From 2011 To 2021 In Communication Journals, Riley J. Richards, Patric R. Spence, Chad Edwards
Human-Machine Communication
Despite a relatively short history, the modern-day study of communication has grown into multiple subfields. To better understand the relationship between Human-Machine Communication (HMC) research and traditional communication science, this study examines the published scholarship in 28 communication-specific journals from 2011–2021 focused on human-machine communication (HMC). Findings suggest limited prior emphasis of HMC research within the 28 reviewed journals; however, more recent trends show a promising future for HMC scholarship. Additionally, HMC appears to be diverse in the specific context areas of research in the communication context. Finally, we offer future directions of research and suggestions for the development of …
Diversity, Equity & Inclusion (Dei): Interconnecting Dominant And Subdominant Culture To Understand The Language Of Marginalized Groups In A Corporate Setting, Alexia L. Knox
International Crisis and Risk Communication Conference
This research task will aim to understand the language of marginalized groups within the social construct of the dominant culture, which spans into the corporate sector, to assert an interconnection between dominant and subdominant groups using observational data, the muted group theory, and intersectionality frameworks. Also, an analysis of diversity, equity, and inclusion (DEI) initiatives will be examined to interrelate corporate culture and dominant culture based on the cultural dimensions theory. Social categories such as race, gender, and class that intersect with characteristics of the dominant group are generalized to infer a new communications theory referred to as, the Triangular …
Racial Norming In The National Football League’S Concussion Settlement: A Nested Approach To Addressing An Ongoing Crisis, Terry L. Rentner, Cory Young, Annemarie Farrell
Racial Norming In The National Football League’S Concussion Settlement: A Nested Approach To Addressing An Ongoing Crisis, Terry L. Rentner, Cory Young, Annemarie Farrell
International Crisis and Risk Communication Conference
For more than two decades, the National Football League (NFL) has been in the spotlight over the concussion crisis, resulting in a lawsuit by 5,000 NFL players and a subsequent 2013 settlement of more than $765 million. In 2020, a new crisis emerged out of the settlement, one of perceived inequities in criteria used to allocate settlement funds. The practice of racial norming, adjusting test scores for race, created another headache for the NFL during a time in which racial injustices in the U.S. spawned public and media discourse. Our case study explores this crisis through the Nested Theory of …
Reputation Management At The Intersection Of Information Seeking And Government Transparency, Robb Lauzon
Reputation Management At The Intersection Of Information Seeking And Government Transparency, Robb Lauzon
International Crisis and Risk Communication Conference
Over the past few years, a controversial public works project in Winter Park, Florida has been the center of debate in the city. At the end of 2021, the new Winter Park Library, against the wishes of its opponents, was dedicated to the citizens. Although controversial land use issues are unremarkable, it is the tensions caused by the local government’s opacity surrounding this major project that has become notable. Here, reputation management, specifically the reputation management of municipal administrations, at the intersection of information seeking and government transparency is explored. Transparency means little without demand for the information in question. …
Heir To The Throne: Ron Desantis’S Inheritance Of A Trumpian Covid-19 Ideology, Monica Mayer, Walker Talton
Heir To The Throne: Ron Desantis’S Inheritance Of A Trumpian Covid-19 Ideology, Monica Mayer, Walker Talton
International Crisis and Risk Communication Conference
Despite the severity of the COVID-19 pandemic, a surprising number of Americans remain skeptical of vaccines and other preventative measures. This variance in attitude may be explained in part by the diverse pandemic responses of state governors and their political ideologies. Using Florida governor Ron DeSantis as a case study, we analyze an October 2021 press conference using the rhetorical method of ideological criticism to explore the governor’s ideological stance towards public health, personal liberty, and the balance between safety and economic concerns. We find he embraces an ideology of “Trumpism” that emphasizes personal choice over public health and economic …
Bridging The Gap For Online Deception Detection: Uncovering Methodology To Identify Deceptive Content In Mediated Communication, Margaret C. Stewart, Christa L. Arnold
Bridging The Gap For Online Deception Detection: Uncovering Methodology To Identify Deceptive Content In Mediated Communication, Margaret C. Stewart, Christa L. Arnold
International Crisis and Risk Communication Conference
Detecting deception online and in mediated communication is complex and has gained recognition due to misinformation. Traditionally most deception detection in communication relies on analysing nonverbal cues in body language and facial expression; mediated communication prohibits many of these cues from influencing the interpretation of message meaning. Given the ability for deceptive information to thrive online it becomes necessary to develop an effective method for digital deception data analysis. A method called Statement Analysis (SA) is commonly utilized in law enforcement and may be suitable for use as is or with modifications in mediated communication research. The goals of our …
2022 International Crisis And Risk Communication Conference Proceedings Table Of Contents, Conference Organizers
2022 International Crisis And Risk Communication Conference Proceedings Table Of Contents, Conference Organizers
International Crisis and Risk Communication Conference
Table of Contents to the to the proceedings of the 11th Annual International Crisis and Risk Communication Conference sponsored by the Nicholson School of Communication and Media.
Promoting Covid-19 Vaccines Among Communities Of Color: An Analysis Of U.S. Minority Serving Higher Education Institutions’ Message Framing Strategies, Najma Akhther, Khairul Islam
Promoting Covid-19 Vaccines Among Communities Of Color: An Analysis Of U.S. Minority Serving Higher Education Institutions’ Message Framing Strategies, Najma Akhther, Khairul Islam
International Crisis and Risk Communication Conference
This study examined how Historically Black Colleges and Universities (HBCUs) in the United States used framing as an issue management strategy in promoting COVID-19 vaccine. A content analysis of HBCUs’ (N = 268) COVID-19 vaccine-related messages showed that institutional leaders primarily used thematic frames over episodic frames. In other words, the COVID-19 vaccination was promoted as a community issue by emphasizing safety and well-being of the community. Black leaders’ vaccine communication mostly focused on background information, research data, and statistics related to vaccination and vaccine effectiveness. Such use of framing strategies may indicate black leaders’ trust and openness in vaccine …
Evolution And Effectiveness Of The Governmental Risk And Crisis Communication On Twitter In The Covid-19 Pandemic: The Case Of Switzerland, Albena Björck, Audra Diers-Lawson, Felix Dücrey
Evolution And Effectiveness Of The Governmental Risk And Crisis Communication On Twitter In The Covid-19 Pandemic: The Case Of Switzerland, Albena Björck, Audra Diers-Lawson, Felix Dücrey
International Crisis and Risk Communication Conference
The Covid-19 pandemic has challenged the risk and crisis communication capabilities of governmental authorities: A new global phenomenon had to be managed and explained on a national and local level to protect public health. In the form of a single case study, the current research investigates this complex event as a cumulative crisis, the evolution of the communication strategies, and the effectiveness of messaging using Twitter in the context of Switzerland. The study identifies improvement potential in existing theoretical frameworks and provides a method for governmental authorities to track and assess their communication efforts.
The Perils Of The Boomerang Effect: White House Messaging To Deter Border Crossing Backfires, Mariely Valentin-Llopis, Jessica Delgado
The Perils Of The Boomerang Effect: White House Messaging To Deter Border Crossing Backfires, Mariely Valentin-Llopis, Jessica Delgado
International Crisis and Risk Communication Conference
The Boomerang Effect explains how a given persuasive message produces attitude change in the direction opposite to that intended. We seek to explain how the convergence of Central American migrants at the southwest border since 2014 is, in part, produced by the United States (U.S.) White House messaging misstep. We propose a bottom-up persuasive approach to effectively spread awareness of the dangers of unauthorized border crossing. Instead of state authority voices, local native voices can effectually convey the message. The bottom-up approach of persuasion is a foundational strategy to effectively design a public awareness campaign focusing on ethos. The objective …
Public Opinion In A Pandemic: Four Surveys Conducted With Americans Throughout The Covid-19 Pandemic, Lauri M. Baker, Chen-Xian Yang, Angela B. Lindsey, Ashley Mcleod-Morin, Ricky W. Telg, Anissa Zagonel, Sydney Honeycutt, Naik Wali, Shelli Rampold
Public Opinion In A Pandemic: Four Surveys Conducted With Americans Throughout The Covid-19 Pandemic, Lauri M. Baker, Chen-Xian Yang, Angela B. Lindsey, Ashley Mcleod-Morin, Ricky W. Telg, Anissa Zagonel, Sydney Honeycutt, Naik Wali, Shelli Rampold
International Crisis and Risk Communication Conference
The UF/IFAS Center for Public Issues Education in Agriculture and Natural Resources (PIE Center) conducted a series of national public opinion surveys to examine the perceptions of Americans related to COVID-19. The PIE Center conducted four surveys with ~1,500 Americans per survey from mid-March 2020 to January 2021. The surveys sought to understand Americans’ perceptions of a range of topics including health and communication concerns, vaccination perceptions and acceptance, mask understanding and willingness, and compound disasters and stress. Presentations in this panel highlight key areas of research from this survey series and share how communicators can use this research to …
Spillover And Cascading Crises In Public Health And Water Systems: The Orlando Liquid Oxygen Shortage, Ronisha Sheppard, Shawn P. Mcelmurry, Matt W. Seeger
Spillover And Cascading Crises In Public Health And Water Systems: The Orlando Liquid Oxygen Shortage, Ronisha Sheppard, Shawn P. Mcelmurry, Matt W. Seeger
International Crisis and Risk Communication Conference
In August 2021, COVID cases spiked in Florida with over 24,000 breakthrough cases per day making Florida the state with the highest increase at the time. Florida saw an increase in hospitalized COVID-19 patients during the last two weeks of August and became the 3rd state in the U.S. to exceed 3 million COVID cases. Not only did this impact public health, but it also created an unforeseen impact on the municipal water system. The surge in COVID cases created a surge in demand for treatment, one in which included liquid oxygen, used for respiratory therapy. Without liquid oxygen, ozone …
The Role Of Emotions On Stakeholders’ Perceptions During The Covid-19 Pandemic, Lisa Bergson, Thomasena Shaw
The Role Of Emotions On Stakeholders’ Perceptions During The Covid-19 Pandemic, Lisa Bergson, Thomasena Shaw
International Crisis and Risk Communication Conference
Using Integrated Crisis Mapping (ICM) model, the researchers explored the role of emotions on respondents' perceptions of a university during the COVID-19 pandemic by examining the perceived level of engagement by the organization, the primary coping strategies of the stakeholders and the type of crisis and level of responsibility of the organization. This qualitative, phenomenological study explored how emotions experienced by faculty during the pandemic impacted their perception of the university. This study fills a gap in the crisis communication literature by focusing on stakeholder perspectives and proposes the addition of several emotions to the ICM model. It also details …
2022 International Crisis And Risk Communication Conference Program, Conference Organizers
2022 International Crisis And Risk Communication Conference Program, Conference Organizers
International Crisis and Risk Communication Conference
Program to the to the 11th Annual International Crisis and Risk Communication Conference sponsored by the Nicholson School of Communication and Media.
Human-Machine Communication: Complete Volume. Volume 3. Diffusion Of Human-Machine Communication During And After The Covid-19 Pandemic
Human-Machine Communication
This is the complete volume of HMC Volume 3. Diffusion of Human-Machine Communication During and After the COVID-19 Pandemic
What Will Affect The Diffusion Of Ai Agents?, James W. Dearing
What Will Affect The Diffusion Of Ai Agents?, James W. Dearing
Human-Machine Communication
For billions of people, the threat of the Novel Coronavirus SARS-CoV-2 and its variants has precipitated the adoption of new behaviors. Pandemics are radical events that disrupt the gradual course of societal change, offering the possibility that some rapidly adopted innovations will persist in use past the time period of the event and, thus, diffuse more rapidly than in the absence of such an event. Human-machine communication includes a range of technologies with which many of us have quickly become more familiar due to stay-athome orders, distancing, workplace closures, remote instruction, home-bound entertainment, fear of contracting COVID-19, and boredom. In …
The Role Of Vidura Chatbot In The Diffusion Of Knowcovid-19 Gateway, Kerk F. Kee, Prasad P. Calyam, Hariharan Regunath
The Role Of Vidura Chatbot In The Diffusion Of Knowcovid-19 Gateway, Kerk F. Kee, Prasad P. Calyam, Hariharan Regunath
Human-Machine Communication
The COVID-19 pandemic is an unprecedented global emergency. Clinicians and medical researchers are suddenly thrown into a situation where they need to keep up with the latest and best evidence for decision-making at work in order to save lives and develop solutions for COVID-19 treatments and preventions. However, a challenge is the overwhelming numbers of online publications with a wide range of quality. We explain a science gateway platform designed to help users to filter the overwhelming amount of literature efficiently (with speed) and effectively (with quality), to find answers to their scientific questions. It is equipped with a chatbot …
Communicative Development And Diffusion Of Humanoid Ai Robots For The Post-Pandemic Health Care System, Do Kyun David Kim, Gary Kreps, Rukhsana Ahmed
Communicative Development And Diffusion Of Humanoid Ai Robots For The Post-Pandemic Health Care System, Do Kyun David Kim, Gary Kreps, Rukhsana Ahmed
Human-Machine Communication
As humanoid robot technology, anthropomorphized by artificial intelligence (AI), has rapidly advanced to introduce more human-resembling automated robots that can communicate, interact, and work like humans, we have begun to expect active interactions with Humanoid AI Robots (HAIRs) in the near future. Coupled with the HAIR technology development, the COVID-19 pandemic triggered our interest in using health care robots with many substantial advantages that overcome critical human vulnerabilities against the strong infectious COVID-19 virus. Recognizing the tremendous potential for the active application of HAIRs, this article explores feasible ways to implement HAIRs in health care and patient services and suggests …
The Effects Of Situational And Individual Factors On Algorithm Acceptance In Covid-19-Related Decision-Making: A Preregistered Online Experiment, Sonja Utz, Lara N. Wolfers, Anja S. Göritz
The Effects Of Situational And Individual Factors On Algorithm Acceptance In Covid-19-Related Decision-Making: A Preregistered Online Experiment, Sonja Utz, Lara N. Wolfers, Anja S. Göritz
Human-Machine Communication
In times of the COVID-19 pandemic, difficult decisions such as the distribution of ventilators must be made. For many of these decisions, humans could team up with algorithms; however, people often prefer human decision-makers. We examined the role of situational (morality of the scenario; perspective) and individual factors (need for leadership; conventionalism) for algorithm preference in a preregistered online experiment with German adults (n = 1,127). As expected, algorithm preference was lowest in the most moral-laden scenario. The effect of perspective (i.e., decision-makers vs. decision targets) was only significant in the most moral scenario. Need for leadership predicted a stronger …
Our Future Arrived: Diffusion Of Human-Machine Communication And Transformation Of The World For The Post-Pandemic Era, Do Kyun David Kim, Gary Kreps, Rukhsana Ahmed
Our Future Arrived: Diffusion Of Human-Machine Communication And Transformation Of The World For The Post-Pandemic Era, Do Kyun David Kim, Gary Kreps, Rukhsana Ahmed
Human-Machine Communication
The world is getting into a new phase in history. For the first time, humans are verbally communicating and developing meaningful relationships with non-living objects. AI is a wormhole to open a gateway to the new world, and the COVID-19 pandemic prepared the world to transform its system to be an open system that responds to, communicates with, and utilizes the remnants coming out of the wormhole of the new world. Now, we urgently need to create a holistic discourse on how we can recognize, develop, or shape the identities of communicable machines as people develop a partnership with them. …
Leveraging The Rhetorical Energies Of Machines: Covid-19, Misinformation, And Persuasive Labor, Miles C. Coleman
Leveraging The Rhetorical Energies Of Machines: Covid-19, Misinformation, And Persuasive Labor, Miles C. Coleman
Human-Machine Communication
The rampant misinformation amid the COVID-19 pandemic demonstrates an obvious need for persuasion. This article draws on the fields of digital rhetoric and rhetoric of science, technology, and medicine to explore the persuasive threats and opportunities machine communicators pose to public health. As a specific case, Alexa and the machine’s performative similarities to the Oracle at Delphi are tracked alongside the voice-based assistant’s further resonances with the discourses of expert systems to develop an account of the machine’s rhetorical energies. From here, machine communicators are discussed as optimal deliverers of inoculations against misinformation in light of the fact that their …
Uncommon And Non-Traditional Urban Relationship Strategies: From Relationship Loss To Relationship Recovery, Lasonya L. Moore
Uncommon And Non-Traditional Urban Relationship Strategies: From Relationship Loss To Relationship Recovery, Lasonya L. Moore
Journal of English Learner Education
With increasing student diversity across our nation, there is a growing need to scale up educational innovations related to building holistic relationships. Many students in K-12 public schools enter educational settings with uncommon and nontraditional ways of building and developing longitudinal relationships that allow students to thrive and not just survive. Specifically, teachers/educators feel ill-equipped and ill-trained to adequately support the increasing number of English learners(ELs) and Exceptional education students (specifically Students of Color (SOC) with emotional and behavioral disorders) identified in inclusive classrooms. Thus, there remains an urgent need to share uncommon and non-traditional strategies to develop and build …
Human-Machine Communication: Complete Volume. Volume 2
Human-Machine Communication: Complete Volume. Volume 2
Human-Machine Communication
This is the complete volume of HMC Volume 2.
Out With The Humans, In With The Machines?: Investigating The Behavioral And Psychological Effects Of Replacing Human Advisors With A Machine, Andrew Prahl, Lyn Van Swol
Out With The Humans, In With The Machines?: Investigating The Behavioral And Psychological Effects Of Replacing Human Advisors With A Machine, Andrew Prahl, Lyn Van Swol
Human-Machine Communication
This study investigates the effects of task demonstrability and replacing a human advisor with a machine advisor. Outcome measures include advice-utilization (trust), the perception of advisors, and decision-maker emotions. Participants were randomly assigned to make a series of forecasts dealing with either humanitarian planning (low demonstrability) or management (high demonstrability). Participants received advice from either a machine advisor only, a human advisor only, or their advisor was replaced with the other type of advisor (human/machine) midway through the experiment. Decision-makers rated human advisors as more expert, more useful, and more similar. Perception effects were strongest when a human advisor was …