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Articles 31 - 60 of 482
Full-Text Articles in Other Communication
What’S In A Name And/Or A Frame? Ontological Framing And Naming Of Social Actors And Social Responses, David Westerman, Michael Vosburg, Xinyue Liu, Patric R. Spence
What’S In A Name And/Or A Frame? Ontological Framing And Naming Of Social Actors And Social Responses, David Westerman, Michael Vosburg, Xinyue Liu, Patric R. Spence
Human-Machine Communication
Artificial intelligence (AI) is fundamentally a communication field. Thus, the study of how AI interacts with us is likely to be heavily driven by communication. The current study examined two things that may impact people’s perceptions of socialness of a social actor: one nonverbal (ontological frame) and one verbal (providing a name) with a 2 (human vs. robot) x 2 (named or not) experiment. Participants saw one of four videos of a study “host” crossing these conditions and responded to various perceptual measures about the socialness and task ability of that host. Overall, data were consistent with hypotheses that whether …
In Seal We Trust? Investigating The Effect Of Certifications On Perceived Trustworthiness Of Ai Systems, Magdalena Wischnewski, Nicole Krämer, Christian Janiesch, Emmanuel Müller, Theodor Schnitzler, Carina Newen
In Seal We Trust? Investigating The Effect Of Certifications On Perceived Trustworthiness Of Ai Systems, Magdalena Wischnewski, Nicole Krämer, Christian Janiesch, Emmanuel Müller, Theodor Schnitzler, Carina Newen
Human-Machine Communication
Trust certification through so-called trust seals is a common strategy to help users ascertain the trustworthiness of a system. In this study, we examined trust seals for AI systems from two perspectives: (1) In a pre-registered online study participants, we asked whether trust seals can increase user trust in AI systems, and (2) qualitatively, we investigated what participants expect from such AI seals of trust. Our results indicate mixed support for the use of AI seals. While trust seals generally did not affect the participants’ trust, their trust in the AI system increased if they trusted the seal-issuing institution. Moreover, …
Doctor Who?: Norms, Care, And Autonomy In The Attitudes Of Medical Students Towards Ai Pre And Post Chatgpt, Andrew Prahl, Kevin Tong Weng Jin
Doctor Who?: Norms, Care, And Autonomy In The Attitudes Of Medical Students Towards Ai Pre And Post Chatgpt, Andrew Prahl, Kevin Tong Weng Jin
Human-Machine Communication
This study adopts the combined TAM-TPB model to investigate attitudes and expectations of machines at a pre-career stage. We study how future doctors (medical students) expect to interact with future AI machinery, what AI usage norms will develop, and beliefs about human and machine autonomy. Semi-structured interviews were conducted. Wave one occurred six-months prior to the public release of ChatGPT; wave two occurred in the 6 months following. Three themes emerged: AI is tomorrow, wishing for the AI ouvrier, and human contrasts. Two differences were noted pre- versus post-ChatGPT: (1) participants began to view machinery instead of themselves as the …
External And Internal Attribution In Human-Agent Interaction: Insights From Neuroscience And Virtual Reality, Nina Lauharatanahirun, Andrea Won, Angel Hsing-Chi Hwang
External And Internal Attribution In Human-Agent Interaction: Insights From Neuroscience And Virtual Reality, Nina Lauharatanahirun, Andrea Won, Angel Hsing-Chi Hwang
Human-Machine Communication
Agents are designed in the image of humans, both internally and externally. The internal systems of agents imitate the human brain, both at the levels of hardware (i.e., neuromorphic computing) and software (i.e., neural networks). Furthermore, the external appearance and behaviors of agents are designed by people and based on human data. Sometimes, these humanlike qualities of agents are purposely selected to increase their social influence over human users, and sometimes the human factors that influence perceptions of agents are hidden. Inspired by Blascovich’s “threshold of social influence’, a model designed to explain the effects of different methods of anthropomorphizing …
The Impact Of Human-Ai Relationship Perception On Voice Shopping Intentions, Marisa Tschopp, Kai Sassenberg
The Impact Of Human-Ai Relationship Perception On Voice Shopping Intentions, Marisa Tschopp, Kai Sassenberg
Human-Machine Communication
In the emerging field of voice shopping with quasi-sales agents like Amazon's Alexa, we investigated the influence of perceived human-AI relationships (i.e., authority ranking, market pricing, peer bonding) on (voice-)shopping intentions. In our cross-sectional survey among experienced voice shoppers, we tested hypotheses specifically differentiating voice shopping for low- and high-involvement products. The results emphasized the importance of socio-emotional elements (i.e., peer bonding) for voice shopping for high-involvement products. While calculative decision-making (i.e., market pricing) was less relevant, the master-servant relationship perception (i.e., authority ranking) was important in low-involvement shopping. An exploratory analysis of users’ desired benefits of voice shopping reinforces …
Machine Ex Machina: A Framework Decentering The Human In Ai Design Praxis, Cait Lackey, Zizi Papacharissi
Machine Ex Machina: A Framework Decentering The Human In Ai Design Praxis, Cait Lackey, Zizi Papacharissi
Human-Machine Communication
Artificial intelligence (AI) design typically incorporates intelligence in a manner that is affirmatory of the superiority of human forms of intelligence. In this paper, we draw from relevant research and theory to propose a social-ecological design praxis of machine inclusivity that rejects the presumption of primacy afforded to human-centered AI. We provide new perspectives for how human-machine communication (HMC) scholarship can be synergistically combined with modern neuroscience’s integrated information theory (IIT) of consciousness. We propose an integrated theoretical framework with five design practice recommendations to guide how we might think about responsible and conscious AI environments of the future: symbiotic …
Human-Machine Communication: Complete Volume. Volume 7 Special Issue: Mediatization
Human-Machine Communication: Complete Volume. Volume 7 Special Issue: Mediatization
Human-Machine Communication
This is the complete volume of HMC Volume 7. Special Issue on Mediatization
Mediatization And Human-Machine Communication: Trajectories, Discussions, Perspectives, Andreas Hepp, Göran Bolin, Andrea L. Guzman, Wiebke Loosen
Mediatization And Human-Machine Communication: Trajectories, Discussions, Perspectives, Andreas Hepp, Göran Bolin, Andrea L. Guzman, Wiebke Loosen
Human-Machine Communication
As research fields, mediatization and Human-Machine Communication (HMC) have distinct historical trajectories. While mediatization research is concerned with the fundamental interrelation between the transformation of media and communications and cultural and societal changes, the much younger field of HMC delves into human meaning-making in interactions with machines. However, the recent wave of “deep mediatization,” characterized by an increasing emphasis on general communicative automation and the rise of communicative AI, highlights a shared interest in technology’s role within human interaction. This introductory article examines the trajectories of both fields, demonstrating how mediatization research “zooms out” from overarching questions of societal and …
Smoothing Out Smart Tech’S Rough Edges: Imperfect Automation And The Human Fix, Christian Katzenbach, Christian Pentzold, Paloma Viejo Otero
Smoothing Out Smart Tech’S Rough Edges: Imperfect Automation And The Human Fix, Christian Katzenbach, Christian Pentzold, Paloma Viejo Otero
Human-Machine Communication
In this article, we take issue with an idea of autonomous and efficient automation that is upheld through the paradoxical conjunction of a flawed vision of the technological fix and the under-acknowledged human work required to fill in the gaps between machines and users. Our argument is based on two case studies that sit at opposite tails of automation processes: the front end of self-service checkouts and the back end of content moderation. This juxtaposition allows us to surface three themes on how the hype around automation is enabled by human interventions: the ad-hoc sociality in situated practices of automation, …
Lobbying As A Means For Expanding The Communication Instructional Base In Higher Education Iii, Craig Newburger, Patricia L. Donat, Sherwyn P. Morreale
Lobbying As A Means For Expanding The Communication Instructional Base In Higher Education Iii, Craig Newburger, Patricia L. Donat, Sherwyn P. Morreale
Journal of the Association for Communication Administration
Based on several national mandates, this essay examines the support for and importance of active advocacy among our discipline members in framing the conversation about oral communication proficiency, leading instructional design, and assessing student learning on our campuses. Recommended action involves the development and implementation of a coordinated strategy for engaging both institutional accreditors and those charged with the development and modification of individual campus general education requirements regarding the importance of communication scholars and instructors as principal designers of learning goals, subsequent learning activities, and the corresponding assessment of oral communication instruction on college campuses.
Journal Of The Association For Communication Administration: Complete Volume 41
Journal Of The Association For Communication Administration: Complete Volume 41
Journal of the Association for Communication Administration
This is the complete volume of JACA Volume 41.
Navigating And Thriving In Leadership: Practical Advice For Elected And Appointed Association Leaders, Tiffany R. Wang
Navigating And Thriving In Leadership: Practical Advice For Elected And Appointed Association Leaders, Tiffany R. Wang
Journal of the Association for Communication Administration
Elected and appointed association leaders face circumstances that can make professional service challenging. This essay offers practical advice for how association leaders can navigate and thrive in leadership roles as they fulfill their duties and responsibilities. Current and past association leaders offer observations and recommendations for success.
Effective Communication For Department Chairs: Thinking Like A Leader, Acting As A Colleague, Mark Hickson Iii
Effective Communication For Department Chairs: Thinking Like A Leader, Acting As A Colleague, Mark Hickson Iii
Journal of the Association for Communication Administration
This is the third essay in a three-part series that the author has been working on. The first and second parts appear in earlier volumes of the Journal of the Association for Communication Administration.
Student Engagement In The Communication Classroom: An Intervention To Encourage Student Success, Jay Baglia, Elissa Foster, Kendra Knight, Stephanie Grau
Student Engagement In The Communication Classroom: An Intervention To Encourage Student Success, Jay Baglia, Elissa Foster, Kendra Knight, Stephanie Grau
Journal of the Association for Communication Administration
Universities implement a variety of interventions to address student engagement and retention. This is especially true post-pandemic as faculty attempt to return to a pre-pandemic structure. Emerging adulthood aligns with the personal responsibility demanded of college students as well as changes in personal growth. In the current climate, stress has been shown to negatively impact executive functioning, the cognitive processes necessary for academic success. This essay describes an intervention encouraging student self-reflexivity around processes for engagement, academic success, and retention. Communication Fundamentals for College Success—a 5-week, two-credit workshop—was developed and delivered by the authors. Curriculum focused on time management, study …
Mapping The Ferment: Mediated Communication Research In Cios-Indexed Journals From 1970-2020, David J. Atkin, Kenneth A. Lachlan, Timothy D. Stephen, Carolyn Lagoe
Mapping The Ferment: Mediated Communication Research In Cios-Indexed Journals From 1970-2020, David J. Atkin, Kenneth A. Lachlan, Timothy D. Stephen, Carolyn Lagoe
Journal of the Association for Communication Administration
This study profiles scholarly publishing in the domain of mediated communication, based on an analysis of media-themed communication journals—as indexed in the CIOS’s ComAbstracts database—from 1970–2020. Analysis of 22,300 articles from media-themed scholarly journals paints a portrait of scholarly publishing configurations across the domains of Journalism and Communication. Criterion articles were subjected to cluster analysis that yielded a comprehensive unified field portrait of interlinkages among topical pairings encompassing 58 topical categories. Results suggest that just 7 of our 37 criterion journal outlets date to the 1970s, 6 additional titles were launched in the 1980s, 10 more in the 1990s, and …
Who Is (Communicatively More) Responsible Behind The Wheel? Applying The Theory Of Communicative Responsibility To Tam In The Context Of Using Navigation Technology, Sungbin Youk, Hee Sun Park
Who Is (Communicatively More) Responsible Behind The Wheel? Applying The Theory Of Communicative Responsibility To Tam In The Context Of Using Navigation Technology, Sungbin Youk, Hee Sun Park
Human-Machine Communication
By examining how perceived usefulness and ease of use relate to the user’s perception (i.e., communicative responsibility), the communicative behavior of the navigation system (i.e., the landmarks used to give directions), and the context of driving (i.e., familiarity of the driving location), this study applies the theory of communicative responsibility to the technology acceptance model to better understand why users are more likely to adopt certain navigation technologies while driving. We hypothesized that users’ perceived symmetry in communicative responsibility independently and interactively (with communicative behavior of the navigation system and the driving situation) affects perceived ease of use and usefulness …
Human-Machine Communication: Complete Volume. Volume 6
Human-Machine Communication: Complete Volume. Volume 6
Human-Machine Communication
This is the complete volume of HMC Volume 6.
Boundary Regulation Processes And Privacy Concerns With (Non-)Use Of Voice-Based Assistants, Jessica Vitak, Priya C. Kumar, Yuting Liao, Michael Zimmer
Boundary Regulation Processes And Privacy Concerns With (Non-)Use Of Voice-Based Assistants, Jessica Vitak, Priya C. Kumar, Yuting Liao, Michael Zimmer
Human-Machine Communication
An exemplar of human-machine communication, voice-based assistants (VBAs) embedded in smartphones and smart speakers simplify everyday tasks while collecting significant data about users and their environment. In recent years, devices using VBAs have continued to add new features and collect more data—in potentially invasive ways. Using Communication Privacy Management theory as a guiding framework, we analyze data from 11 focus groups with 65 US adult VBA users and nonusers. Findings highlight differences in attitudes and concerns toward VBAs broadly and provide insights into how attitudes are influenced by device features. We conclude with considerations for how to address boundary regulation …
Archipelagic Human-Machine Communication: Building Bridges Amidst Cultivated Ambiguity, Marco Dehnert
Archipelagic Human-Machine Communication: Building Bridges Amidst Cultivated Ambiguity, Marco Dehnert
Human-Machine Communication
In this commentary, I call for maintaining the archipelagic character of human-machine communication (HMC). Utilizing the metaphor of the archipelago or a chain of connected islands indicates that HMC entails a variety of islands differing in shape, size, location, and proximity to one another. Rather than aiming for conceptual unity and definitional homogeneity, I call for embracing a cultivated ambiguity related to HMC key concepts. Ambiguity in the sense of allowing these concepts to be flexible enough to be explored in different contexts. Cultivated in the sense of demanding resonance across individual studies and theoretical lineages to allow for cumulative …
Disentangling Two Fundamental Paradigms In Human-Machine Communication Research: Media Equation And Media Evocation, Margot J. Van Der Goot, Katrin Etzrodt
Disentangling Two Fundamental Paradigms In Human-Machine Communication Research: Media Equation And Media Evocation, Margot J. Van Der Goot, Katrin Etzrodt
Human-Machine Communication
In this theoretical paper, we delineate two fundamental paradigms in how scholars conceptualize the nature of machines in human-machine communication (HMC). In addition to the well-known Media Equation paradigm, we distinguish the Media Evocation paradigm. The Media Equation paradigm entails that people respond to machines as if they are humans, whereas the Media Evocation paradigm conceptualizes machines as objects that can evoke reflections about ontological categories. For each paradigm, we present the main propositions, research methodologies, and current challenges. We conclude with theoretical implications on how to integrate the two paradigms, and with a call for mixed-method research that includes …
Communication Scholarship And The Quest For Open Access, Preston Carmack, Michael R. Kearney, Abbey Mccann
Communication Scholarship And The Quest For Open Access, Preston Carmack, Michael R. Kearney, Abbey Mccann
Journal of the Association for Communication Administration
The advent of black, green, and gold open access publication models poses unique questions for scholars of communication. Plato’s (1956) classic critique of writing in the legend of Theuth and Thamus warned that the printed word “rolls about all over the place, falling into the hands of those who have no concern with it” (pp. 69–70). More than two 2 millennia later, scholars and administrators at all levels of the discipline face just such a phenomenon. As scholars of cyberspace debate whether “information wants to be free” (Levy, 2014), a communication perspective involves consideration of the importance of authorship and …
Open, Organized, And Onerous: Understanding And Recognizing The Labors Of Open Science, Nick Bowman, Patric R. Spence, Lindsay Hahn
Open, Organized, And Onerous: Understanding And Recognizing The Labors Of Open Science, Nick Bowman, Patric R. Spence, Lindsay Hahn
Journal of the Association for Communication Administration
In the face of high-profile cases of scientific fraud, there has been a renewed call among scholars to reconsider current best practices in academic publishing. Prominent in these discussions is a set of open science practices that ask scholars to “publish more” of their research—not in terms of manuscripts, but in terms of supplemental materials to the scientific enterprise. Through creating, curating, and publishing artifacts such as study materials (experimental stimuli, survey texts, etc.), datasets and analysis code, and other content, the scientific process is made more transparent for readers. However, such practices involve a substantial labor cost to researchers …
Learning To Think Like A Leader, Mark Hickson Iii
Learning To Think Like A Leader, Mark Hickson Iii
Journal of the Association for Communication Administration
This is the second in a three-part series that the author has been working on. The first part was included in an earlier issue of this journal.
A Typology Of Perceived Negative Course Evaluations, Heather Carmack, Leah E. Lefebvre
A Typology Of Perceived Negative Course Evaluations, Heather Carmack, Leah E. Lefebvre
Journal of the Association for Communication Administration
Instructors and administrators continue to debate the merit and value of using course evaluations to assess instructor effectiveness and course outcomes, especially when students see course evaluations as satisfaction surveys where they can unload negative and/or hurtful comments directed at instructors. Little is known about instructors’ perceptions of negative course evaluations. This study qualitatively examined faculty’s (N = 90) perceptions of negative course evaluation qualitative comments. Using a grounded analyst-constructed typologies approach, three types of negative course evaluation comments were identified: professional, personal, and performance. These types of negative comments call into question the disconnection between what students and instructors …
The Impact Of Student Motivation, Preparation, And Learned Helplessness On Undergraduate Students’ Communication With Advisors, Heather Carmack
The Impact Of Student Motivation, Preparation, And Learned Helplessness On Undergraduate Students’ Communication With Advisors, Heather Carmack
Journal of the Association for Communication Administration
The purpose of this exploratory study was to examine communication factors that influence students’ academic advising appointments, including predictors of scheduling future advising appointments. Undergraduate students’ motivation and feelings of learned helplessness were related to their advising meeting preparation and their communication involvement during advising meetings. Students who reported high levels of motivation and low levels of learned helplessness were more likely to prepare for advising meetings and be communicative during meetings. Students with immediate advisors were more likely to communicate with their advisors during meetings. Advising meeting preparation, motivation, and learned helplessness were significant factors in future advising appointments.
“A Cog In A Wheel That Gets It Done”: A Qualitative Study Of The Experiences Of Faculty Seeking Administrator Support, Lakesha Anderson, Mattea A. Garcia
“A Cog In A Wheel That Gets It Done”: A Qualitative Study Of The Experiences Of Faculty Seeking Administrator Support, Lakesha Anderson, Mattea A. Garcia
Journal of the Association for Communication Administration
This qualitative study sought to determine the stressors that motivate faculty to seek administrator support and examined faculty experiences of administrator support. Participants were 27 full- and part-time faculty members who completed a seven-item online questionnaire. Findings show that many participants felt unsupported by their administrator while navigating the stressful situations for which they sought help. This lack of support led to negative departmental cultures and faculty feeling insecure, undervalued, and isolated. This study highlights the need for policies and practices designed to build relationships between faculty and administrators. Efforts to improve the faculty-–administrator relationship can lead to increased understanding, …
Journal Of The Association For Communication Administration: Complete Volume 40
Journal Of The Association For Communication Administration: Complete Volume 40
Journal of the Association for Communication Administration
This is the complete volume of JACA Volume 40.
Designing A Loving Robot: A Social Construction Analysis Of A Sex Robot Creator’S Vision, Annette Masterson
Designing A Loving Robot: A Social Construction Analysis Of A Sex Robot Creator’S Vision, Annette Masterson
Human-Machine Communication
In 2018, one of the world’s first sex robots was released by CEO Matt McMullen and his company, RealDoll. With artificial intelligence capabilities, the Harmony model is meant to support and converse with users. Using a social construction of technology theory lens, this study develops the theory’s fourth level of analysis, emphasizing mass media’s construction abilities. A critical discourse analysis of 38 publicity interviews found a tendency to emphasize the companionship of sex robots while envisioning a future where integration is normalized, and a sentient robot is possible. As the creator, McMullen’s vision could determine the future of robotic design, …
Gender And Human-Machine Communication: Where Are We?, Leopoldina Fortunati, Autumn P. Edwards
Gender And Human-Machine Communication: Where Are We?, Leopoldina Fortunati, Autumn P. Edwards
Human-Machine Communication
In this introduction to the fifth volume of the journal Human-Machine Communication, we present and discuss the five articles focusing on gender and human-machine communication. In this essay, we will analyze the theme of gender, including how this notion has historically and politically been set up, and for what reasons. We will start by considering gender in in-person communication, then we will progress to consider what happens to gender when it is mediated by the most important ICTs that preceded HMC: the telephone, mobile phone, and computer-mediated communication (CMC). We outline the historical framework necessary to analyze the last section …
Exoskeletons And The Future Of Work: Envisioning Power And Control In A Workforce Without Limits, Gavin L. Kirkwood, J. Nan Wilkenfeld, Norah E. Dunbar
Exoskeletons And The Future Of Work: Envisioning Power And Control In A Workforce Without Limits, Gavin L. Kirkwood, J. Nan Wilkenfeld, Norah E. Dunbar
Human-Machine Communication
Exoskeletons are an emerging form of technology that combines the skills of both machines and humans to give wearers the ability to complete physically demanding tasks that would be too strenuous for most humans. Exoskeleton adoption has the potential to both enhance and disrupt many aspects of work, including power dynamics in the workplace and the human-machine interactions that take place. Dyadic Power Theory (DPT) is a useful theory for exploring the impacts of exoskeleton adoption. In this conceptual paper, we extend DPT to relationships between humans and machines in organizations, as well as human-human communication where use of an …