Organizational Communication Commons^™

Ua35/1 Faculty Handbook, 23rd Edition, Wku Provost

WKU Administration Documents

WKU faculty handbook designed to provide members of the faculty with general information about WKU, its history, philosophy, organization, policies and procedures, faculty responsibilities and benefits, and various services and facilities.

Improving The Cala's Social Media Experience: The First Cala Social Media Survey, Sai Deng, Melody Leung, Anlin Yang, Chenwei Zhao

Faculty Scholarship and Creative Works

The Chinese American Librarians Association (CALA) currently uses three social media channels, CALA Facebook, WeChat, and YouTube. In order to improve their presence and better serve the CALA members, CALA's first social media survey was conducted at the end of 2016 to seek feedback from its members and friends. This poster will present the background information for the survey, its methodology, findings, recommendations and follow-up. 18 questions were compiled, added to LimeSurvey and distributed to the CALA members via its Listserv. These questions attempted to address the users' social media usage, participation level, time spent on the CALA's social media …

First Impressions, Cultural Assimilation, And Hireability In Job Interviews: Examining Body Language And Facial Expressions' Impact On Employer's Perceptions Of Applicants, Renee Cortez, David Marshall, Cydi Yang, Loc Luong

Concordia Journal of Communication Research

The purpose of this study was to discover what nonverbal facial behaviors are important in an interview setting. This was done by conducting interviews with eight current employers as well as four college age persons who have recently interviewed for a job. As a result, the data suggests that the two main facial behaviors sought by employers in the interview of the applicant were smiling and eye contact. Other nonverbal communication behaviors were analyzed as well. These findings will allow people to be better prepared and be more conscious of what they are displaying in the interview setting in the …

The Role Of Specificity And Apologies In Excuse Messages Following Train Delay, Emiel Cracco, Nicolas Dirix, Christopher P. Reinders Folmer

Journal of Public Transportation

An important issue in public transport is punctuality. Because delays are often caused by external factors, an efficient way to mitigate passengers’ negative reactions is to point out these factors in an excuse. The current study investigated whether excuses following train delay can be optimized by making minor changes to their content. Specifically, we compared the effectiveness of specific and non-specific excuses. Furthermore, we investigated whether adding different types of an apology influenced the effectiveness of the excuse. The results indicated that specific excuses resulted in more forgiveness and a reduced intention to avoid public transport in the future. Further …

Social Media And The Voice Of The Department, Brittany N. Rios

Electronic Theses, Projects, and Dissertations

More law enforcement agencies are adopting social media as a progressive policing strategy each year. They utilize it for several reasons including, community outreach and engagement, public relations, notifying the public of safety concerns, recruitment, intelligence gathering for investigations, among other uses (IACP, 2017). This study explores Southern California Law Enforcements’ use of social media through a survey and content analysis. First, the survey results suggest that more than 93% of departments surveyed concentrate on community outreach through their social media channels. Second, the content analysis results suggest that when media (pictures/video), links, and hashtags (#), are included in posts …

Tools Of Change: Equipping Nonprofits With The Tools To Inspire Change, Nicole Irons

Masters Theses

Whether I am working for a small nonprofit in Indiana or at an elephant sanctuary in Cambodia I have seen consistent areas of struggle and shortcomings in nonprofit organizations. After years of working in different organizations the struggles nonprofits consistently face are a lack of resources in three main areas. These main areas of struggle are: visibility, funding, and people. The idea then occurred to me of why? And while these resources seem to appear unconnected, what if they all stem from one problem? Could we create a tool (or set of tools) to help alleviate these main struggles? Is …

Rock The Runway Event Proposal, Jamie R. Foxen, Hayley Silva

Communication Studies

EVENT OVERVIEW

We will host a fundraiser to raise money for the non-profit Do It for the Love, by putting on a concert and fashion show. The concert and fashion show not only represent our passions, but will be an effective way to raise as much money as possible while making it an enjoyable experience for our guests. We will have 15-20 silent auction items for guests to bid on. Additionally, we hope to generate funds from the sale of Sextant wine by the glass at the event. This event will be a perfect and unique way to bring together …

Modernizing A Podcast Media Organization Via Social And New Media Rebranding Methods, Randi A. Hair

Journalism

The following study and subsequent public relations campaign is intended to explore the difficulties, opportunities, caveats and all facets of transitioning a traditional travel media organization to new media. It unearths the pitfalls/barriers that naturally occur and aggregate over time when an organization or journalist (specifically “Journeys of Discovery with Tom Wilmer” in this scenario) has not adapted nor altered their practices for changing common practices in the media industries. In this campaign, journalist Thomas Wilmer is seeking to increase his podcast audience and digital presence.

The research conducted for this study is two-fold. Firstly, the research demonstrates best practices …

Ua42/3 Commencement Program, Wku Elizabethtown/Ft. Knox

WKU Administration Documents

Commencement program for WKU Elizabethtown/Ft. Knox.

Bridging The Gap Between National And Local Safety Through A Comprehensive Review Of Emergency Preparedness Plans In A Large, Urban High School Located In Delray Beach, Florida Within The Palm Beach County School District, Retha Prescod

Theses & Dissertations

Each year almost 60 million elementary, middle and high school children attend school across the United States. Each day on campus holds the possibility that these students may suffer from an encounter that causes them long-term physical, emotional, psychological impact. Unfortunately, hundreds of victims from this vulnerable population have suffered each time a school was unprepared for an emergency event that occurred on campus. Currently, there are no mandatory specifications in place for school preparedness plans. The government has mandated that schools develop a framework to address hazards that affect schools, but have not made any of these requirements mandatory. …

The Relationship Between Just Culture, Trust And Patient Safety, Linda Ann Paradiso, Nancy Sweeney

Publications and Research

PROBLEM: Medical errors are now considered to be the third leading cause of death in the United States, estimated at more than 250,000 deaths per year. The Institute of Medicine’s landmark report, To Err is Human, identified that errors are not the fault of individuals, but systems, processes, and various conditions. In healthcare, the cornerstone of the process by which we learn from errors has been voluntary reporting. The primary barrier to reporting errors is the negative response from administrators, and the potential risk of disciplinary action. An environment of trust and fairness is known as “Just Culture” and …

Wright State University Libraries Annual Report 2016, Wright State University Libraries

University Libraries' Annual Reports

This 2016 annual report by the Wright State University Libraries details the statistics of services rendered, usage of available materials, collaborations with community partners, and more.

Employees Communicating Within Transportation And Logistics Organizations: What Studying Stress And Acts Of Incivility In The Workplace Reveals About The Industry, Elizabeth Munyak Smith

Graduate Theses and Dissertations

This thesis project investigates the relationship of workplace stress and workplace incivility in the context of transportation and logistics organizations. Informal, one-on-one interviews with transportation and logistics operations office employees are conducted to answer this study’s research questions that examine the commonality, perceived norms, and perceived emotional and physical effects of workplace incivility in response to stress within the transportation and logistics workplace. Using grounded theory analysis, it is revealed that acts of incivility amongst transportation and logistics operations office employees communicate the conflict occurring at the industry, organization, and workplace levels of the transportation and logistics industry. The ultimate …

Information Sharing, Transparency, And E-Governance Among County Government Offices In Southeastern Michigan, Lawrence Bosek

All NMU Master's Theses

The Internet has given rise to the availability of information at our fingertips. While the public, particularly consumers, are more commonly described as being the leading users and beneficiaries of electronic information services, businesses and governments are also players in the arena for sharing official information. Information can be easily stored on Internet websites for the public, businesses, and other governmental offices to search and peruse when needed. This study examined the ease of locating county governmental information, such as contact information for public officials and financial reports, and surveyed elected county officials for purposes of identifying how information is …

Connecting Beyond The Circle: A Restorative Approach In Co-Creating A Safe Space For Social Justice Education At Utec, Nikki F. Pelonia

Capstone Collection

“Social justice is both a process and a goal. The goal of social justice education is full and equal participation of all groups in a community that is [co-created] to meet the members’ needs. Social justice includes a vision of a community that is equitable and all members are physically and psychologically safe and secure” (Adams, Bell, & Griffin, 2007, p. 1). In the process, one is used to going straight to issues of social justice before connecting by building trusts and relationships. This Course-Linked Capstone in Training focuses on SIT Graduate Institute coursework from Training Design in Experiential Learning …

Ua42/3/2 A Lasting Transformation, Wku Glasgow

WKU Administration Documents

Program for A Lasting Transformation: Celebrating Progress at WKU Glasgow 1997-2017.

Exploring The Role Of Culture In Communication Conflicts: A Qualitative Study, Sadia Deep, Berhannudin Mohd Salleh, Hussain Othman

The Qualitative Report

This research article as a part of larger study intends to explore the role of culture in triggering communication conflicts among employees at the workplace. It also explores the role of Problem-based learning in resolving these culture based conflicts. Being a part of human life, conflict is a pervasive aspect of the socio-cultural and professional environment, especially at the workplace. The role of culture has one of the aspects that have played a pivotal role in initiating conflicts in the past. Using a qualitative research approach, this descriptive phenomenology study gathered data from semi-structured interviews from eighteen selected employees belonging …

What Happens At Camp Does Not Stay At Camp: A Rhetorical Analysis On The American Camp Association's 'Mission And Vision' Page, Abigail W. Fiege

SCOM Undergraduate Research Conference

Research on mission statements as a genre of rhetoric and evaluation of the American Camp Association's mission and vision webpage based on found criteria.

Rope Or Elephant’S Tail: Different Frames Of Culture, Vicki Fairbanks Taylor, Nathan Goates

Organization Management Journal

Using data from participants at a single organization, we employed a three-perspective metatheory to move toward a more comprehensive description of organizational culture and examined how differing theoretical perspectives yield convergent, complementary, or contrary findings. Survey data (n = 124) combined with the results from 19 structured interviews indicated that employees shared consensus around some cultural values, but also suggested the existence of subcultures and general ambiguity around other cultural elements. That is, from an integrative perspective, there was clarity surrounding one set of values; from a differentiation perspective, subcultures existed; and from a fragmentation perspective, there was evidence of …

Student Engagement: An Empirical Analysis Of The Effects Of Implementing Mandatory Web-Based Learning Systems, Gerald F. Burch, Jana J. Burch, John Womble

Organization Management Journal

Student engagement has, and will continue to be, a key desire for educators. However, some policies that are aimed at increasing engagement may actually have the opposite effect. This study of 98 students investigates one mandatory policy to use a web-based learning system and presents the level of student engagement compared to other classes where the learning system was not used. Results show that students that were required to use the web-based material had lower engagement, thus providing evidence that participation is not synonymous with engagement. Implications for practice and research are proposed.

Learning How To Influence Others: A Training Module And Experiential Exercise, Lindsey A. Gibson, Carolyn I. Chavez

Organization Management Journal

Effective leaders in the 21st century must be able to elicit desired changes through one-on-one dialogues, in small groups, and through speeches as well as other communication channels directed at broader audiences. Unfortunately, knowledge about influence tactics does not necessarily translate into effective usage. Therefore, we developed a training module and experiential exercise that provide participants, as influence agents, practice using 11 proactive influence tactics. The module also provides participants, as targets, practice in identifying uses of the tactics in various real-life situations. The authors developed training materials and instructions to help participants gain a deeper understanding of the influence …

Identity Discovery And Verification In Artist-Entrepreneurs: An Active Learning Exercise, A. Erin Bass

Organization Management Journal

Entrepreneurship curricula are becoming increasingly more interdisciplinary, with higher education institutions offering a variety of “entrepreneurship and” courses that cross the boundaries into other fields. Despite this, many entrepreneurship curricula are centered on business theory, which is not suitable for nonbusiness students. For example, business students are trained to define success by financial statements and organizational viability, whereas artists enjoy success by achieving creative satisfaction. This article explores the importance of identity to the entrepreneurial process, highlighting the similarities and differences between the artist and entrepreneur identities. Pedagogical in approach, the article demonstrates the utility of an active learning exercise …

A Desire For The Dark Side: An Examination Of Individual Personality Characteristics And Their Desire For Adverse Characteristics In Leaders, Victoria Mckee, Ethan P. Waples, K. J. Tullis

Organization Management Journal

Powerful and charismatic leaders are often highly desired by organizations and the followers that work within them. However, leaders who are highly skilled at developing relationships and accomplishing what they need to are often those individuals who rate very high on personality traits or characteristics that are considered “dark.” Although much attention has been paid to leaders and dark characteristics, we know much less regarding the dark side of leadership and followers’ susceptibility to these leaders. This article investigates the extent to which follower traits (i.e., the dark triad and the Big Five) predict a follower’s propensity to accept leader …

Beyond Greening: The Challenges To Adopting Sustainability In Higher Education., Catherine Hooey, Alicia Mason, James Triplett

Faculty Submissions

It is common for colleges and universities to include sustainability in their mission statements and strategic plans. On many campuses, however, sustainability is associated with green practices only, rather than the comprehensive integration of social equity, economic, and environmental principles on which the concept was founded. Here, Hooey et al examine the obstacles to the comprehensive adoption of sustainability in institutions of higher education, in general, and to suggest a conceptual framework of a sustainability culture as one most appropriate for the more effective incorporation of comprehensive practices.

Talking The Talk: The Effect Of Vocalics In An Interview, Marilena Phillips

Honors Projects in Communication

Our voices carry more than just content. People continuously make assumptions of one’s intelligence, credibility, personality, and other characteristics merely based on the way we talk. As the diversity of individuals in the workplace increases, so too do the differences in how those individuals talk. It is important that we understand how these different ways of speaking are being perceived in the workplace. More specifically, how are individuals being perceived prior to being hired via the interview process? This Honors Capstone project aims to understand the impact that vocal characteristics in an individual have on the interviewer’s perception of the …

External Funding Bulletin, Spring 2017, Uno Office Of Research And Creative Activity

Sponsored Programs Bulletins

This bulletin features recent award recipients.

La Lucha Por Kimsakocha: Resistencia Contra La Minería En Azuay, Ecuador \ The Struggle For Kimsakocha: Resistance Against Mining In Azuay, Ecuador, Lydia Petroske

Independent Study Project (ISP) Collection

En Ecuador, hay una “reprimarización” de la economía, un fenómeno por el que se produce una creciente dependencia en exportaciones de productos primarios como recursos no renovables. Este fenómeno ha sido acompañado con una retórica estatal sobre pobreza y deuda social. Para el gobierno del estado, la industria extractiva es parte importante de su estrategia y retórica para hacer inversión social y combatir la pobreza, lo cual ha justificado una rápida expansión del sector extractivista. En el sur de Ecuador, la gente de las parroquias de Victoria del Portete y Tarqui ha estado luchando por más de 15 años contra …

Analysis Of How Companies Should Prepare To Recruit And Manage Generation Z, Corey Pires

Honors Projects in Management

No abstract provided.

Nbc Peacock North Spring 2017, Peacock North Staff

NBC Peacock North Newsletter

Highlights include: Spring 2017 Luncheon Guest Speaker Bob Costas -- Jane Pauley on Mary Tyler Moore -- Women's March -- Ray Smith on " American Bandstand' -- Peacock Profile: Julia Sansevere -- Tom Brokaw 'Living with Cancer' -- Today Show 65th Anniversary

Wright State University Libraries Access Newsletter Spring 2017, Wright State University Libraries

Access Newsletter

A four page newsletter created by Wright State University Libraries that addresses the current affairs of the Libraries.