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Articles 121 - 150 of 671

Full-Text Articles in Organizational Communication

Rope Or Elephant’S Tail: Different Frames Of Culture, Vicki Fairbanks Taylor, Nathan Goates Apr 2017

Rope Or Elephant’S Tail: Different Frames Of Culture, Vicki Fairbanks Taylor, Nathan Goates

Organization Management Journal

Using data from participants at a single organization, we employed a three-perspective metatheory to move toward a more comprehensive description of organizational culture and examined how differing theoretical perspectives yield convergent, complementary, or contrary findings. Survey data (n = 124) combined with the results from 19 structured interviews indicated that employees shared consensus around some cultural values, but also suggested the existence of subcultures and general ambiguity around other cultural elements. That is, from an integrative perspective, there was clarity surrounding one set of values; from a differentiation perspective, subcultures existed; and from a fragmentation perspective, there was evidence of …


Student Engagement: An Empirical Analysis Of The Effects Of Implementing Mandatory Web-Based Learning Systems, Gerald F. Burch, Jana J. Burch, John Womble Apr 2017

Student Engagement: An Empirical Analysis Of The Effects Of Implementing Mandatory Web-Based Learning Systems, Gerald F. Burch, Jana J. Burch, John Womble

Organization Management Journal

Student engagement has, and will continue to be, a key desire for educators. However, some policies that are aimed at increasing engagement may actually have the opposite effect. This study of 98 students investigates one mandatory policy to use a web-based learning system and presents the level of student engagement compared to other classes where the learning system was not used. Results show that students that were required to use the web-based material had lower engagement, thus providing evidence that participation is not synonymous with engagement. Implications for practice and research are proposed.


Learning How To Influence Others: A Training Module And Experiential Exercise, Lindsey A. Gibson, Carolyn I. Chavez Apr 2017

Learning How To Influence Others: A Training Module And Experiential Exercise, Lindsey A. Gibson, Carolyn I. Chavez

Organization Management Journal

Effective leaders in the 21st century must be able to elicit desired changes through one-on-one dialogues, in small groups, and through speeches as well as other communication channels directed at broader audiences. Unfortunately, knowledge about influence tactics does not necessarily translate into effective usage. Therefore, we developed a training module and experiential exercise that provide participants, as influence agents, practice using 11 proactive influence tactics. The module also provides participants, as targets, practice in identifying uses of the tactics in various real-life situations. The authors developed training materials and instructions to help participants gain a deeper understanding of the influence …


Identity Discovery And Verification In Artist-Entrepreneurs: An Active Learning Exercise, A. Erin Bass Apr 2017

Identity Discovery And Verification In Artist-Entrepreneurs: An Active Learning Exercise, A. Erin Bass

Organization Management Journal

Entrepreneurship curricula are becoming increasingly more interdisciplinary, with higher education institutions offering a variety of “entrepreneurship and” courses that cross the boundaries into other fields. Despite this, many entrepreneurship curricula are centered on business theory, which is not suitable for nonbusiness students. For example, business students are trained to define success by financial statements and organizational viability, whereas artists enjoy success by achieving creative satisfaction. This article explores the importance of identity to the entrepreneurial process, highlighting the similarities and differences between the artist and entrepreneur identities. Pedagogical in approach, the article demonstrates the utility of an active learning exercise …


A Desire For The Dark Side: An Examination Of Individual Personality Characteristics And Their Desire For Adverse Characteristics In Leaders, Victoria Mckee, Ethan P. Waples, K. J. Tullis Apr 2017

A Desire For The Dark Side: An Examination Of Individual Personality Characteristics And Their Desire For Adverse Characteristics In Leaders, Victoria Mckee, Ethan P. Waples, K. J. Tullis

Organization Management Journal

Powerful and charismatic leaders are often highly desired by organizations and the followers that work within them. However, leaders who are highly skilled at developing relationships and accomplishing what they need to are often those individuals who rate very high on personality traits or characteristics that are considered “dark.” Although much attention has been paid to leaders and dark characteristics, we know much less regarding the dark side of leadership and followers’ susceptibility to these leaders. This article investigates the extent to which follower traits (i.e., the dark triad and the Big Five) predict a follower’s propensity to accept leader …


How To Conduct A Mini-Ethnographic Case Study: A Guide For Novice Researchers, Patricia I. Fusch Ph.D., Gene E. Fusch, Lawrence R. Ness Mar 2017

How To Conduct A Mini-Ethnographic Case Study: A Guide For Novice Researchers, Patricia I. Fusch Ph.D., Gene E. Fusch, Lawrence R. Ness

The Qualitative Report

The authors present how to construct a mini-ethnographic case study design with the benefit of an ethnographic approach bounded within a case study protocol that is more feasible for a student researcher with limited time and finances. The novice researcher should choose a design that enables one to best answer the research question. Secondly, one should choose the design that assists the researcher in reaching data saturation. Finally, the novice researcher must choose the design in which one can complete the study within a reasonable time frame with minimal cost. This is particularly important for student researchers. One can blend …


Positive Impacts Of Social Media At Work: Job Satisfaction, Job Calling, And Facebook Use Among Co-Workers, Brittany Hanna, Kerk Kee, Brett W. Robertson Feb 2017

Positive Impacts Of Social Media At Work: Job Satisfaction, Job Calling, And Facebook Use Among Co-Workers, Brittany Hanna, Kerk Kee, Brett W. Robertson

Communication Faculty Articles and Research

The number of Facebook users grew rapidly since its conception. Within today’s workplace, employees are increasingly connecting with each other on Facebook for interpersonal reasons. Due to sensational reports by media outlets of inappropriate social media use, many organizations are taking extreme measures about how their employees who utilize Facebook to connect with colleagues. Contrary to the negative assumptions, McAfee [1] states that social media within the workplace can promote positive dynamics. The present study uses McAfee’s argument to examine if a positive connection exists between colleagues who use Facebook to connect with each other. An online survey with questions …


Determinants Of Employee Turnover Intention: Understanding The Roles Of Organizational Justice, Supervisory Justice, Authoritarian Organizational Culture And Organization-Employee Relationship Quality, Soojin Kim, Lisa Tam, Jeong-Nam Kim, Yunna Rhee Feb 2017

Determinants Of Employee Turnover Intention: Understanding The Roles Of Organizational Justice, Supervisory Justice, Authoritarian Organizational Culture And Organization-Employee Relationship Quality, Soojin Kim, Lisa Tam, Jeong-Nam Kim, Yunna Rhee

Research Collection Lee Kong Chian School Of Business

Purpose: The purpose of this paper is to identify associations amongst organizational justice, supervisory justice, authoritarian culture, organization-employeerelationship quality and employee turnover intention. Design/methodology/approach: An online survey (n=300) was conducted in South Korea. Findings: Organizational justice and supervisory justice are positively associated with organization-employee relationship quality, while authoritarian organizational culture is negatively associated with it. In addition, there is a positive association between authoritarian organizational culture and turnover intention. Organizational justice and organization-employee relationship quality are negatively associated with turnover intention. Originality/value: This study contributes to the lack of research on organization-employee relationship quality as a predictor of employee turnover …


A Special Issue On Aacsb International Accreditation Issues And A Change In Editorial Leadership, Priscilla M. Elsass Jan 2017

A Special Issue On Aacsb International Accreditation Issues And A Change In Editorial Leadership, Priscilla M. Elsass

Organization Management Journal

No abstract provided.


A Focus On Engagement: Defining, Measuring, And Nurturing A Key Pillar Of Aacsb Standards, Isabelle Dostaler, Melanie A. Robinson, Thomas J. Tomberlin Jan 2017

A Focus On Engagement: Defining, Measuring, And Nurturing A Key Pillar Of Aacsb Standards, Isabelle Dostaler, Melanie A. Robinson, Thomas J. Tomberlin

Organization Management Journal

The 2013 Association to Advance Collegiate Schools of Business (AACSB) Standards emphasize three “pillars” upon which schools accredited by the association must regularly demonstrate quality improvement, namely, impact, innovation, and engagement. Focusing on the last of these, our article examines the concept of engagement through both a content analysis of the 2013 AACSB Standards and an empirical study exploring different types of course-level engagement within an undergraduate business course (measured using the Student Course Engagement Questionnaire; Handelsman, Briggs, Sullivan, & Towler, 2005). The results of our content analysis of the 2013 AACSB Standards underscore the focus placed on engagement within …


Introduction To The Special Issue On Current Issues In Aacsb Accreditation, George E. Smith, Kathleen J. Barnes, Sarah Vaughan Jan 2017

Introduction To The Special Issue On Current Issues In Aacsb Accreditation, George E. Smith, Kathleen J. Barnes, Sarah Vaughan

Organization Management Journal

No abstract provided.


Engagement, Innovation, And Impact: Tracking Faculty Activities Under The 2013 Aacsb Standards, Amy Foshee Holmes, Michael Wilkins, Shage Zhang Jan 2017

Engagement, Innovation, And Impact: Tracking Faculty Activities Under The 2013 Aacsb Standards, Amy Foshee Holmes, Michael Wilkins, Shage Zhang

Organization Management Journal

This article describes the process one university followed to develop an efficient way of collecting information related to faculty engagement, innovation, and impact. The purpose of the document (i.e., the tracking record) is to facilitate the production of effective Association to Advance Collegiate Schools of Business (AACSB) Self-Evaluation Reports and Continuous Improvement Review Reports. The experiences recorded and the sample tracking record provided will be of use to accreditation directors, associate deans, and deans across a wide range of universities as they prepare for initial accreditation or maintenance of accreditation under the 2013 AACSB Standards.


Defining And Achieving Student Success At Non-Elite Schools, Charles J. Fornaciari, J. B. Arbaugh Jan 2017

Defining And Achieving Student Success At Non-Elite Schools, Charles J. Fornaciari, J. B. Arbaugh

Organization Management Journal

Ensuring student success has become an increasingly loud conversation for business schools. Unfortunately, most of the solutions offered within the literature tend to be proffered by those at elite institutions, and their advice unconsciously reflects that worldview. However, the vast majority of us do not work at elite institutions, even those residing in the, by definition, limited and prestigious universe of Assocation to Advance Collegiate Schools of Business International (AACSB)-accredited schools. Subsequently, the elites’ problems do not match our non-elite realities and, even worse, often push our issues into the background. This article seeks to explore three student success concerns …


What’S Your Cq? A Framework To Assess And Develop Individual Student Cultural Intelligence, Kathleen J. Barnes, George E. Smith, Olivia Hernandez-Pozas Jan 2017

What’S Your Cq? A Framework To Assess And Develop Individual Student Cultural Intelligence, Kathleen J. Barnes, George E. Smith, Olivia Hernandez-Pozas

Organization Management Journal

This article’s goal is to provide suggestions for teaching students about culture and cultural intelligence. This article pursues this goal by first exploring and defining culture and presenting the nuances and challenges of teaching students about culture in an environment supportive of multiple cultures (e.g., national, regional, local, corporate, etc.). Finally, the article concludes with a discussion of a cultural intelligence development process consisting of a cultural intelligence pre assessment and feedback, cultural intelligence transformation activities, and a cultural intelligence post assessment and feedback.


Arctic Research Collaborations Among Agencies: A Case Study Analysis Of Factors Leading To Success Within The Interagency Arctic Research Policy Committee, Meredith Clare Lavalley Jan 2017

Arctic Research Collaborations Among Agencies: A Case Study Analysis Of Factors Leading To Success Within The Interagency Arctic Research Policy Committee, Meredith Clare Lavalley

Bard Center for Environmental Policy

The Arctic is changing rapidly as average temperatures rise. As an Arctic nation, the United States is directly affected by these changes. It is imperative that these changes be understood to make effective policy decisions. Since the research needs of the Arctic are large; 14 Federal agencies have Arctic research programs. As a result, the government regularly works to coordinate Federal Arctic research in order to reduce duplication of effort and costs, and to enhance the research’s system perspective. The government’s Interagency Arctic Research Policy Committee accomplishes this coordination through its Five-year Arctic Research Plans and Collaboration Teams, which are …


A Case Study Exploration Of Strategies To Improve First-Line Supervisor Problem-Solving Abilities In The Retail Supermarket Industry, John E. Jarvis, Irene A. Williams Jan 2017

A Case Study Exploration Of Strategies To Improve First-Line Supervisor Problem-Solving Abilities In The Retail Supermarket Industry, John E. Jarvis, Irene A. Williams

International Journal of Applied Management and Technology

First-line supervisors in U.S. retail organizations are unable to resolve nearly 34% of typical daily customer problems for their organizations. The purpose of this single-case study was to explore the strategies retail supermarket managers have used to improve first-line supervisor problem solving abilities within a retail supermarket company in Winston-Salem, North Carolina. Data were collected from semistructured interviews with four retail store manager participants with a successful record of improving first-line supervisor problem solving abilities. Based on inductive data analysis and methodological triangulation of the data collected, four themes emerged after the data analysis: (a) the importance of communicating expectations …


Is Saying “Sorry” Enough? Examining The Effects Of Apology Typologies By Organization On Consumer Responses, May O. Lwin, Augustine Pang, Jun-Qi Loh, Marilyn Hui-Ying Peh, Sarah Ann Rodriguez, Nur Hanisah Binte Zelani Jan 2017

Is Saying “Sorry” Enough? Examining The Effects Of Apology Typologies By Organization On Consumer Responses, May O. Lwin, Augustine Pang, Jun-Qi Loh, Marilyn Hui-Ying Peh, Sarah Ann Rodriguez, Nur Hanisah Binte Zelani

Research Collection Lee Kong Chian School Of Business

Apology has been found to be the most effective strategy in times of crises. However, there is a dearth of research on the kinds of apology used and how primary stakeholders, in particular consumers, received them. This study aims to examine consumer responses to the types of apologies offered post crises against the levels of attribution of responsibility. We also assess the potential mediating role of ethical concerns by developing the Perception-Behavioral Model of Crisis Response. An experiment was conducted to ascertain consumers’ impression of the organization post-apology. The results showed that the attribution of crisis responsibility significantly influences complaining, …


Social Media At Work: The Roles Of Job Satisfaction, Employment Status, And Facebook Use With Co-Workers, Brett W. Robertson, Kerk Kee Dec 2016

Social Media At Work: The Roles Of Job Satisfaction, Employment Status, And Facebook Use With Co-Workers, Brett W. Robertson, Kerk Kee

Communication Faculty Articles and Research

Limited research has studied workplace satisfaction in a computer-mediated context, particularly with the use of social media. Based on an analysis of an online survey of working adults (N=512) in various companies and organizations in a metropolitan area in Southern California, we tested the relationships among time spent on Facebook interacting with coworkers, employment status, and job satisfaction. Results show that an employee’s satisfaction at work is positively associated with the amount of time they spend on Facebook interacting with co-workers. Contrary to our initial predictions, results to the second and third hypotheses revealed that part time employees reported having …


New Strategic Role For Hr: Leading The Employer-Branding Process, Wayne F. Cascio, Brooke Z. Graham Oct 2016

New Strategic Role For Hr: Leading The Employer-Branding Process, Wayne F. Cascio, Brooke Z. Graham

Organization Management Journal

Increasingly, organizations are focusing on the implications of their employer brands and the processes that will differentiate them from competitors in order to offer a more attractive place for top talent to work. In this article, we begin by reviewing constructs in marketing, human resources (HR), and industrial–organizational (I/O) psychology, many of which are closely related, that have been invoked to refer to the broad topic of employer branding. Following that, we review research findings in strategic human resources management as a basis for guiding and informing the employer-branding process. HR typically views processes in recruiting, on-boarding, training, performance management, …


Understanding Responses To Ethical Leadership, Kerri Anne Crowne Oct 2016

Understanding Responses To Ethical Leadership, Kerri Anne Crowne

Organization Management Journal

No abstract provided.


Research Of Note: Book Reviews Superbosses: How Exceptional Leaders Master The Flow Of Talent, By Sydney Finkelstein, William G. Obenauer Oct 2016

Research Of Note: Book Reviews Superbosses: How Exceptional Leaders Master The Flow Of Talent, By Sydney Finkelstein, William G. Obenauer

Organization Management Journal

No abstract provided.


Reframing Management Education With Social Media, Charles Wankel Oct 2016

Reframing Management Education With Social Media, Charles Wankel

Organization Management Journal

The current and forthcoming generations of students in higher education are digital natives, having been born into a world of computing that has provided them with a high level of comfort and wherewithal with social media. Business and other organizations recognize the importance of creative proficiency in social technologies as an important dimension of human capital. This article is an overview of popular social media platforms and their practical use in higher education. Specifically, Facebook, blogs, YouTube, Twitter, LinkedIn, wikis, Meetup, and Second Life are discussed with examples of use in fostering effective management education. The continued lowering of barriers …


Research Of Note: Book Review Leadership-As-Practice: Theory And Applications, Edited By Joseph A. Raelin, Kathleen F. Edwards Oct 2016

Research Of Note: Book Review Leadership-As-Practice: Theory And Applications, Edited By Joseph A. Raelin, Kathleen F. Edwards

Organization Management Journal

No abstract provided.


White Papers On Employer Branding And On Social Media As A Teaching Tool, As Well As Three Contributions On Leadership, William P. Ferris Oct 2016

White Papers On Employer Branding And On Social Media As A Teaching Tool, As Well As Three Contributions On Leadership, William P. Ferris

Organization Management Journal

No abstract provided.


Employer Branding Revisited, Kristin Backhaus Oct 2016

Employer Branding Revisited, Kristin Backhaus

Organization Management Journal

In 1996, employer branding was introduced into the lexicon of human resources and marketing. Twenty years later, many of the foundational concepts of employer branding have been researched. Despite the volume of literature on employer branding, many key aspects still warrant investigation. This article provides an overview of the work that has been done on employer branding, highlights recent developments in the research, and suggests future research directions.


Ethical Leadership: Not Everyone Responds Equally, W. Randy Evans, Richard S. Allen, Russell W. Clayton Oct 2016

Ethical Leadership: Not Everyone Responds Equally, W. Randy Evans, Richard S. Allen, Russell W. Clayton

Organization Management Journal

Theoretical frameworks associated with ethical leadership have not fully considered the nature of the leader–follower exchange, and, in addition, few studies have considered the impact of follower individual differences in reactions to ethical leadership. Our research extends the customary social exchange perspective of transactional and relational resources by accounting for the ideological resources (i.e., value-oriented principles) that can also imbue the leader–subordinate relationship. Second, differences in equity sensitivity are hypothesized to moderate the influence of ethical leadership on employee attachment to the organization. We predicted that the impact of ethical leadership on organizational commitment, job satisfaction, and organizational identification is …


Did Bp Atone For Its Transgressions? Expanding Theory Of “Ethical Apology In Crisis Communication, Audra Diers-Lawson, Augustine Pang Sep 2016

Did Bp Atone For Its Transgressions? Expanding Theory Of “Ethical Apology In Crisis Communication, Audra Diers-Lawson, Augustine Pang

Research Collection Lee Kong Chian School Of Business

Ethical communication during crisis response is often assessed by external perceptions of the organization's intentions, rather than an assessment of the organization's communicative behaviors. This can easily lead researchers to draw editorial conclusions about an organization's ethics in crisis response rather than accurately describing its communicative behaviors. The case of BP's 2010 oil spill in the Gulf of Mexico provides a prime example for the importance of accurately assessing the ethical content of an organization's crisis response because the ethics of BP's response have been discussed in news and academic sources; yet little direct examination of the ethical content in …


Announcing The New Editor For Omj, Effective 2017, As Well As Award Winning Articles Of 2015 And An Issue Focused On The Needs Of Subordinates And Students, William P. Ferris Jul 2016

Announcing The New Editor For Omj, Effective 2017, As Well As Award Winning Articles Of 2015 And An Issue Focused On The Needs Of Subordinates And Students, William P. Ferris

Organization Management Journal

No abstract provided.


You And Your Supervisor: Why Is The Relationship Important?, Kerri Anne Crowne, Lisa T. Stickney Jul 2016

You And Your Supervisor: Why Is The Relationship Important?, Kerri Anne Crowne, Lisa T. Stickney

Organization Management Journal

No abstract provided.


Further Assessment Of Online Learning: Perceptions Of Business Students, Theodore Peters Jul 2016

Further Assessment Of Online Learning: Perceptions Of Business Students, Theodore Peters

Organization Management Journal

No abstract provided.