Organizational Communication Commons^™

Getting Them In The Door: A Study Of Programming Within Boys & Girls Clubs Of Vermont, Hannah Macon

Capstone Collection

While it is clear that strong, evidence-based youth-centered programming has a significant impact within an organization, there are often challenges and barriers which can significantly impact these programs. To understand these barriers more fully, it is important to understand the context through which these programs are being operated in, and by analyzing the perceptions surrounding what makes a program successful or sustainable over time. The Boys and Girls Club of Brattleboro is a local non profit which strives to grow and increase its impact on the youth members of the community. The purpose of this research was to collect and …

Relationship Between Self-Development, Mentorship, And Senior Military Officer Moral Judgment, Garry Thompson

Dissertations

Despite a renewed emphasis on ethics programs across the Department of Defense (DOD) since 2007, the number of senior officer ethical failures increased by 13% from 2015 to 2017 (Copp, 2017). If the trend of ethical failures and misconduct continue, the military faces a further decline in public confidence (DoDOIG, 2017). The 2017 DOD Inspector General report noted the trend of senior leader ethical failures might foster negative public perceptions regarding military leader’s overall dedication, sacrifice, ethics, and character (DoDOIG, 2017).

A review of military literature revealed the importance of mentorship and self-development in professional development; however, gaps between …

Organizational Conditions That Promote And Impede Research Engagement: The Principal’S Perspective, Renee Treat

Electronic Theses and Dissertations

The researcher explored perceptions of the research-practice gap in education, the process through which central actors make decisions related to teacher retention and development, and the organizational conditions that promote and impede research-engagement in this qualitative study. The researcher limited the study to the role of the campus principal and used purposive sampling to select participants from 3 diverse districts in the state of Texas. Because there may be discrepancies between leaders’ perceptions and behaviors, the researcher conducted interview sessions with principals and principal supervisors and conducted observation sessions in principals’ natural work environments. The study results showed that good …

Overcoming Change: Creating A Workflow With A Change Management Process, Sarah Richelle Johnson

Kansas Library Association College and University Libraries Section Proceedings

In technical services, workflows are critical for ensuring that resources are made available for patrons in a consistent and efficient manner. When a library undergoes major changes, it is critical to ensure that processes are going to be maintained or altered to meet the new needs of the library. From 2018 to 2019, William Allen White Library, at Emporia State University tackled multiple transitions in their technical services department by creating a change management process that walked them through the development of a new workflow. The article discusses the changes they made, the challenges they faced, the process that they …

Are You Sugarcoating Your Feedback Without Realizing It?, Michael Schaerer, Roderick I. Swaab

Research Collection Lee Kong Chian School Of Business

Managers tend to inflate the feedback they give to their direct reports, particularly when giving bad news. And by presenting subpar performance more positively than they should, managers make it impossible for employees to learn, damaging their careers and, often, the company.

Contributions Of Mindfulness To Improvisational Behavior And Consequences On Business Performance And Stress Of Entrepreneurs During Economic Downturn, Peerayuth Charoensukmongkol

Organization Management Journal

This research investigates the role of mindfulness among Thai entrepreneurs that can be linked to their improvisational behavior that, in turn, explains business performance and stress during a period of economic contraction in Thailand. This research collected survey data from a sample of 186 owners of small retail shops in major marketplaces in Bangkok, Thailand. Results from partial least squares structural equation modeling show that mindfulness had a positive relationship with the degree of improvisational behavior exhibited by entrepreneurs. The findings also reveal that the entrepreneurs who exhibited a higher degree of improvisational behavior achieved higher business performance and had …

Effects Of Management Support, Team Member Support, And Job Status On Safety Climate And Employee Attitudes, Bernadette M. Racicot, Mary C. Kernan, Edward D. Nichols

Organization Management Journal

This study examined the impact of management and team member support on employee attitudes through the mediating effect of safety climate. Five hundred fifty-six physicians and nurses from a large teaching hospital in the eastern United States completed survey items assessing their perceptions of management support, team member support, and safety climate as well as job satisfaction and organizational commitment. Results indicated that while job satisfaction and commitment were directly affected by perceptions of management and team member support, these relationships were also partially mediated by safety climate. In addition, the results suggested that team member support contributed to the …

The Role Of Shared Leadership And Communication In Promoting Strategic Consensus And Performance, Younis Jabarzadeh, Naser Sanoubar, Arash Vahdat, Faezeh Khosravi Saghezchi

Organization Management Journal

The current study aims to investigate the effect of strategic consensus among managers on organizational performance, with an emphasis on shared leadership and communications in Iranian knowledge-intensive firms. Since Iran has its unique cultural characteristics with favoring a more authoritarian attribute, and leadership in knowledge-intensive firms has a more shared style, the context of the study is more appealing to such relationships. Data were collected from 115 randomly selected knowledge-intensive firms and analyzed using structural equation modeling by LISREL. Findings show that shared leadership positively influences strategic consensus of the management team, but it does not have a direct effect …

A Qualitative Study Of “Online” Work Breaks, Sungdoo Kim, Stacie Furst-Holloway, Elaine Hollensbee, Suzanne Masterson, Therese Sprinkle, Daniele Bologna

Organization Management Journal

Despite the growing empirical evidence on the beneficial effects of “micro” work breaks, scant research has examined “online” work breaks. Thus, the purpose of this study is to explore the nature and effects of online work breaks. Through an in-depth qualitative study of a diverse set of 33 full-time working professionals, we identified conditions under which online breaks occur as well as the characteristics and outcomes of these breaks. Interestingly, our findings point to both negative and positive outcomes associated with online breaks, largely dependent on an individual’s ability to self-regulate. Our grounded theory approach allows us to develop a …

The Role Of Sensemaking And Organizational Identification In Employee Engagement For Sustainability, Kent D. Fairfield

Organization Management Journal

This exploratory study examines how sensemaking and organizational identification occur inside an organization and how they can affect how employees engage in managing for sustainability. Qualitative data suggest a positive effect of organizational identification on support for sustainability goals and actions and, conversely, how individual sustainability actions may in turn increase organizational identification. The findings from interviews of a sample of eight companies reveal many different goals, challenges, and means of seeking sustainability. Analysis points toward the dynamics of cognitive and emotional processing across this diverse sample, suggesting implications for practitioners and further research.

The Collaboration Of Human Resource Management And Line Management–An International Comparison, Klaas Szierbowksi-Seibel, Bernhard A. Wach, Rudiger Kabst

Organization Management Journal

The extant research advocates for the strategic integration of human resource management (HRM) in managerial decision making to foster firm performance. However, the empirical evidence of a stronger strategic integration of HRM is still limited, especially in terms of strategic guidelines such as a human resource (HR) strategy and international comparative matters. Drawing on responses from 588 German and US-based organizations and related to the new institutionalism theory, this study examines whether a HRM partnership (i.e., sharing responsibilities between HRM and line management) that represents a particular form of strategic integration of HRM is beneficial for organizations. In particular, we …

Hr Flexibility In Family Firms: Integrating Family Functioning And Family Business Leadership, Sanjay Goel, Lin Xiu, Sheila Hanson, Raymond J. Jones Iii.

Organization Management Journal

We developed a conceptual model that links central constructs of family functioning to HR flexibility and subsequent HR outcomes in family businesses. We proposed that family functioning was associated with two fundamental leadership decisions (i.e. family-business integration and family involvement) in family businesses. We posited that family business leaders have immense discretion to make these critical decisions that establish the degree to which the family firms would exhibit HR flexibility. We distinguished the three dimensions of HR flexibility – skill, behavioral, and HR practices flexibility and proposed that skill and behavioral HR flexibility generally lead to positive HR outcomes whereas …

Should All Stakeholders Be Treated Fairly? Identifying Stakeholders That Legitimately Matter, Desmond Ng

Organization Management Journal

A key contribution of stakeholder research is that a firm’s purpose and objective is influenced by those stakeholders who have a legitimate stake in a firm’s business activities. Yet, identifying those that have a legitimate stake remains a challenge in stakeholder research. This research draws on legitimacy arguments to explain how stakeholders develop accountability and reliability in their legal and moral claims and how legitimacy influences a firm-manager’s obligations of fairness to these stakeholder groups. A concept of directness, consisting of close and relational specific exchanges, is introduced to explain this legitimation process. Directness offers accountability and reliability when an …

Team-Building: Developing Teamwork Skills In College Students Using Experiential Activities In A Classroom Setting, Shelly Marasi

Organization Management Journal

This paper provides a systematic team-building training to fill a knowledge hole and a skills gap as well as prepare college students for better employability and future career success. The teambuilding training follows the interpersonal approach and utilizes adventure learning in the form of improvisational activities that can be used in a classroom setting. The team-building training enhances student learning of teams and the team development process as well as develop students’ teamwork skills. Data from a treatment group and a control group through pre- and post-measures of student perceptions are presented to determine the team-building training’s effectiveness. Correlations, t-tests, …

The Business Meeting: A Cross-Cultural Experiential Learning Activity, Arpita Joarder, Konrad Jamro, Ram Ravi

Organization Management Journal

This paper presents a simulation designed to help students learn about the challenges and necessary skills for conducting business in cross-cultural settings. The exercise involves assigning participants to two fictitious cultural groups, each with its own norms and expectations. Participants interact with members of the other culture in accordance with the instructions provided in order to negotiate successfully. This experiential learning activity allows students to reflect on their cross-cultural skills in a simulated business setting. An assessment of the exercise conducted in classroom setting indicated evidence of its effectiveness.

In Defense Of The Lecture: Revisiting And Reassessing Its Place Within Management Pedagogy, Evan H. Offstein, Rebecca M. Chorry

Organization Management Journal

Long the staple or go-to technique in management education, instruction via the lecture has fallen on hard times. Dismissed as professorially heavy-handed and lacking creativity, the lecture has yielded considerable ground to experiential, service, applied, and active learning techniques. In this essay, we question this shift away from the lecture toward the aforementioned trending instructional methods. In coming to the defense of the lecture, we explore the benefits afforded by the lecture for students and the professorate. Drawing on the maxim that what is old is new again, we contend that the lecture still deserves central billing in the management …

The Past And Future Of Supply Chain Collaboration: A Literature Synthesis And Call For Research, Peter M. Ralston, R. Glenn Richey, Scott J. Grawe

Peter Ralston

Purpose The purpose of this paper is to provide scholarly and practical benefits by detailing the past and suggesting a future research agenda for supply chain (SC) collaboration. A literature review is utilized to examine what has been investigated prior, and what remains to be analyzed, in order to assist today’s managers and researchers. The research expands the understanding of SC collaboration from a focal firm perspective while providing boundaries for future investigation and at the same time detailing the current state of collaboration to practitioners.

Design/methodology/approach The current research utilizes a systematic review of the literature to shape a …

Faculty Senates And College Presidents: Perspectives On Collaborations, Daniel P. Nadler, Michael T. Miller, Eid Abo Hamza, G. David Gearhart

Journal of Research on the College President

Colleges and universities have historically provided faculty members access to sharing authority, and this has been manifest in recent decades through the creation and use of a formal body called a faculty senate. These formal bodies have at times been highly effective at articulating faculty member interests, yet there are few formal definitions or boundaries concerning what areas senates are most appropriately engaged. College presidents similarly recognize that senates have a role in institutional decision-making, yet often lack a clear understanding of where and how they should be engaged. The current study explored faculty senate leader and college president perceptions …

Psychological Underpinnings Of The Work-Site Selection Process Of Knowledge Workers, April J. Spivack, Ashay Desai

Organization Management Journal

As a result of technological advances, knowledge workers have become increasingly mobile; people can perform work in a variety of new locations via an assortment of new working arrangements. Knowledge workers are now faced with the question of where to work. We argue that the process of work-site selection depends on the relationship between a variety of individual factors such as motivation, cognitive and affective evaluation, and regulatory focus as they interact with self-regulatory resources. Specifically, we use a dynamic interactionist perspective to integrate components of social exchange, self-determination, regulatory focus, and selfregulation theories. The resulting conceptual model contributes to …

Peak Learning Experiences: A Group-Based Phenomenological Investigation And Description, Thomas A. Conklin

Organization Management Journal

This paper explores peak learning (PL) experiences through a semi-longitudinal approach across the life space of multiple groups of learners. Appreciative inquiry (AI) was used to gather data through interviews that resulted in unique examples of PL experiences. Once collected, a novel application of phenomenology was employed to identify the structural elements of participants’ experiences. Finally, thematic analysis was applied to the aggregated structural elements of each group to identify those common to all who participated in the AI. The final synthesis description was written in alignment with the structural themes and could be applied as a qualitative assessment to …

Strategy Implementation As Performative Practice: Reshaping Organization Into Alignment With Strategy, Sander Merkus, Thijs Willems, Marcel Veenswijk

Organization Management Journal

Much of the existing scholarly work on strategy implementation focuses on factors that either catalyze or obstruct the infusion of strategy into the organization. While this renders valuable knowledge about factors enabling or frustrating implementation, the actual process of strategy implementation is treated as a black box and as a step in the strategy model which is not further explained. To understand this process, this conceptual paper draws from performativity literature in which a strategy is conceptualized as a performative device. This means that a strategy triggers practices which reshape the organization so that the strategy is actualized in the …

Integrity According To Whom? An Experiment Of The Effects Of Gender, Moral Integrity, And Behavioral Consistency On Evaluations Of Leaders, Benjamin J. Thomas

Organization Management Journal

Organizational stakeholders place great importance on leaders’ integrity, which, current theory indicates is a multidimensional construct. Drawing from leadership categorization theory and multidimensional leadership perspective, this research offered novel tests of the independent and interactive effects of a leaders’ behavioral consistency (the alignment between a leader’s words and actions) and moral integrity (doing right and not doing wrong) using experimental methods. The results of the 2x3x3 between-subjects (N = 781) factorial design reveal the moderate-strong magnitude of the effects of leader integrity on followers’ evaluations, and indicate the two dimensions of leader integrity—behavioral consistency and moral integrity—interact in fascinating ways. …

Examining Self-Monitoring And Neuroticism As Predictors And Self-Efficacy As An Outcome Of Authentic Leadership, Richa Chaudhary, Chinmay Panda

Organization Management Journal

The present study explores the role of personality traits of neuroticism and self-monitoring as determinants of authentic leadership, and self-efficacy as an outcome using a sample of 300 employees from automobile and heavy engineering companies in India. Support for the study hypotheses was mixed. Although the effect of neuroticism on authentic leadership was negative, the relationship was not significant. The trait of self-monitoring showed significant positive association with the ratings of authentic leadership. With regard to the outcomes of authentic leadership, the results provided support for the positive relationship between authentic leadership and self-efficacy. The study makes significant contribution to …

Exploring Inclusion Of Leadership Development Into New Employee Orientations: A Proposed Approach From Army Leader Development, Michael J. Kirchner, Mesut Akdere

Organization Management Journal

Regardless of industry, organization leaders recognize the need for a strong leadership pipeline and a culture of sustained leader development, and the U.S. Army is no exception. Beginning in basic training, Army leaders offer soldiers leader development training through various methods, including defining leadership expectations, providing experience-based developmental exercises, and offering self-development opportunities. The early introduction is part of a continuous leader development regimen engrained in military service, and—as a result—military veterans are often credited by employers for their leadership skills. This paper, through exploring Army leader development, proposes a framework for introducing leadership development during new employee orientations based …

Together Apart: Influences And Barriers To Engagement Among Remote Workers, Stacey-Robin H. Johnson

Student Theses and Dissertations

Organizations recognize the importance of having employees who do more than 'show up' for work. Rather, the goal is to have employees who will adapt to, embody, and promote the values, agenda, and strategic purposes of the organization beyond their work life. In the efforts around engagement, there are key influences in the organizational lifespan of an employee that can inspire or discourage engagement attitudes and behaviors.

Remote workers (defined here as those who work outside of a central, collective work setting) present unique challenges, the most pressing being maintaining a sense of connection and inclusion among the group in …

Illness And The American Workplace: Issues And Implications For Employers And Employees, Victoria R. Dolan

Student Theses and Dissertations

This project aims to identify American employee experiences and existing workplace policies and cultures surrounding illness, disability, and sick leave. This approach was taken in order to closely examine what looks to be working well for companies and workers, and what could benefit from a more human centric approach in regards to workplace policy and employee support programs. The study of employee experiences in particular represents a gap in the current scholarly literature regarding illness and illness policy in the American workplace, and more accurately represents the experiences for both employees and employers. Furthermore, it assists with distinguishing the types …

Social Class And Social Networks: How Sociocultural Upbringing Affects Organizational Social Networks, Jacqueline Tilton

Graduate Theses and Dissertations

Organizations are a key venue where individuals from different backgrounds have the opportunity to interact and yet we know very little about how social class background shapes interactions within the workplace. There is reason to believe that the differing value systems of social class groups influence their attitudes and behavior towards workplace connections and relationship formation. This article considers how social class background affects organizational social networks as well as the class-distinct values and attitudes that shape networking behavior of employees. To study this phenomena, I analyze a sample of 490 employees from a broad range of roles and organizations …

From Cyber To E-Mail Incivility: A Psychometric Assessment And Measure Validation Study, Kimberly Mccarthy, Rajnandini Pillai, Bennett Cherry, Michael Steigerwald

Organization Management Journal

Conducting research on organizational communication, and on how e-mail is used and misused by employees, is an important question addressed by this research. Specifically, we assess and address the deficiency in the existing construct of cyber incivility. This research examines how the existing scale is lacking, explains why a new scale is needed, and then develops and tests a new measure of rude e-mail. In this study we perform a quantitative test of the quality of the existing cyber incivility scale. In addition, we develop and propose a new scale with improved psychometric properties and test its validity on a …

The Modern Face Of Workplace Incivility, Devi Akella, Vance Johnson Lewis

Organization Management Journal

No abstract provided.

What Is Workplace Incivility? An Investigation Of Employee Relational Schemas, Jonathan Samosh

Organization Management Journal

This qualitative study investigated relational schemas of workplace incivility to develop an understanding of incivility from the employee perspective, refine theoretical comprehension of the incivility construct, and begin collecting data to support development of applied interventions. Two hundred and five currently employed respondents answered open-ended survey questions about schematic features of incivility and normative questions about how it should be addressed at work. Responses were analyzed with phenomenological methodology. Workplace incivility was defined in relational schemas similarly to current scholarly conceptualization, but respondents’ examples of incivility included more severe mistreatment as well. Perpetrators, targets, bystanders, and interveners were identified as …