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Full-Text Articles in Organizational Communication

Exploring U.S. Retail Employees’ Experiences Of Corporate Hypocrisy, Saheli Goswami, Jung E. Ha-Brookshire Jul 2016

Exploring U.S. Retail Employees’ Experiences Of Corporate Hypocrisy, Saheli Goswami, Jung E. Ha-Brookshire

Organization Management Journal

Corporate hypocrisy (CH) exists when people believe that firms are not what they claim to be. Much of the previous research has focused on how consumers may perceive firms as hypocritical and how that might affect firms’ sales and profits, but little has been researched on CH as experienced by employees. This study explored CH experienced by employees in the U.S. retail sector, which is predominantly comprised of part-time, low-income personnel. Through in-depth interviews of 16 retail employees, the study revealed that for participants, inconsistencies in both supervisors’ and corporate claims and actions resulted in perceived CH in employees. This, …


Business Student Perceptions Of Online Learning: Using Focus Groups For Richer Understanding Of Student Perspectives, Justin D. Cochran, Hope M. Baker, Debbie Benson, Wes Rhea Jul 2016

Business Student Perceptions Of Online Learning: Using Focus Groups For Richer Understanding Of Student Perspectives, Justin D. Cochran, Hope M. Baker, Debbie Benson, Wes Rhea

Organization Management Journal

The purpose of this study was to develop a deeper understanding of student perceptions, expectations, and opinions about online learning at the program level. Student evaluations of teaching are generally focused upon a single course and instructor and therefore do not address students’ general perceptions of online learning and the effectiveness of various elements specific to the online course environment. Faculty worked with a professional focus-group moderator to develop and conduct the focus groups, which involved 11 undergraduate students experienced with online learning. Using a qualitative process, we discovered some common themes that cut across courses in an online program, …


The Impact Of Perceived Corporate Hypocrisy On Employees In The Retail Industry, Joel Harmon Jul 2016

The Impact Of Perceived Corporate Hypocrisy On Employees In The Retail Industry, Joel Harmon

Organization Management Journal

No abstract provided.


How China's Firms Use Analysts To Communicate Externally, Singapore Management University Jul 2016

How China's Firms Use Analysts To Communicate Externally, Singapore Management University

Perspectives@SMU

Chinese companies face a dilemma. They need to straddle two worlds - there’s the old China where business is still conducted on a “who you know” basis, and the emerging world of financial markets, regulations and transparency, says Professor T.J. Wong, Choh-Ming Li Professor of Accountancy and Director of Centre for Institutions and Governance at the Chinese University of Hong Kong (CUHK) Business School.


Ua61/1 Faculty Handbook, Wku School Of Nursing Jul 2016

Ua61/1 Faculty Handbook, Wku School Of Nursing

WKU Administration Documents

Faculty handbook created by and for the WKU School of Nursing faculty.


The Role And Usage Of Apps And Instant Messaging In Religious Mass Events, Juan Narbona, Daniel Arasa Jun 2016

The Role And Usage Of Apps And Instant Messaging In Religious Mass Events, Juan Narbona, Daniel Arasa

International Journal of Religious Tourism and Pilgrimage

Over the last few years, large events have conferred great importance on Event Management, or the management of mass meetings. In the religious sector, for centuries, pilgrimages have been a clear example of mass events of a spiritual nature. Due to globalization and increased mobility, recent times have seen the multiplication of international events without a fixed location: Taizé encounters, Kumbh Mela (India), and World Youth Day are all good examples of this. These events imply at least a threefold spiritual, organizational and touristic challenge, and success in each one of these areas contributes to the favourable result of the …


The Relationship Of Communication Styles Of Millennial Employees With The Communication Satisfaction And Perceptions Of Communicator Competence Of Their Supervisors, Edward R. De La Torre Jun 2016

The Relationship Of Communication Styles Of Millennial Employees With The Communication Satisfaction And Perceptions Of Communicator Competence Of Their Supervisors, Edward R. De La Torre

Dissertations

Each generation in the workplace shares characteristics that distinguish them from the generations before them. These differences in personality, behavior, and attitudes can result in intergenerational conflict, and these dynamics were identified by researchers when describing the interaction between young Millennial workers and their supervisors of the older generations. However, research did not explicitly test if these differences extend to the different communication styles that people exhibited in their verbal interactions. One such communication style paradigm, the Mok’s Communication Styles Survey (MCSS), describes the actual communication style of an individual, and was used to see if Millennials communicated differently than …


Public Relations Practitioners’ Perceptions Of The Use Of Crisis Response Strategies In China, Yang Hu, Augustine Pang Jun 2016

Public Relations Practitioners’ Perceptions Of The Use Of Crisis Response Strategies In China, Yang Hu, Augustine Pang

Research Collection Lee Kong Chian School Of Business

This study seeks to solicit Chinese PR practitioners’ views on the veracity of identified indigenous crisis response strategies (CRSs) and examine the underpinning socio-contextual factors that contribute to the employment of these strategies. Through 20 interviews, the authors found that political power, cultural backgrounds, media nature, public idiosyncrasies, and companies’ problematic status contributed to the use of indigenous strategies of “Barnacle”, “Third-party endorsement” and “Setting up new topics”.


Ngo Collaboration In Natural Disaster Response Efforts- A Comparative Case Study Of Earthquakes In Asia, Richelle S. Grogg May 2016

Ngo Collaboration In Natural Disaster Response Efforts- A Comparative Case Study Of Earthquakes In Asia, Richelle S. Grogg

Senior Honors Projects, 2010-2019

This paper examines the response of NGOs to natural disasters, specifically in regards to collaboration efforts. The study utilizes a comparative case study methodology of most-similar design to look at three specific disasters- The Kashmir Earthquake, The Sichuan Earthquake, and The Japan Earthquake. Within each of these earthquakes the organizations Doctors Without Borders, the International Red Cross, and Oxfam International’s specific responses will be highlighted. The collaboration efforts will be examined utilizing general questions focusing on willingness to collaborate, commitment, and compatibility of objectives. Ultimately, this study found that all three components seem to be hypotheses worthy of further study.


Web Statistics For 2015 Reflect A Truly International Journal Once Again, William P. Ferris Apr 2016

Web Statistics For 2015 Reflect A Truly International Journal Once Again, William P. Ferris

Organization Management Journal

No abstract provided.


Enhancing Teacher Credibility: What We Can Learn From The Justice And Leadership Literature, Barbara A. Ritter, Patricia R. Hedberg, Kim Gower Apr 2016

Enhancing Teacher Credibility: What We Can Learn From The Justice And Leadership Literature, Barbara A. Ritter, Patricia R. Hedberg, Kim Gower

Organization Management Journal

Enhanced perceptions of instructor credibility are related to positive outcomes in the classroom, including participation and learning (Chory, 2007; Frymier & Thompson, 1992; McCroskey & Teven, 1999; Myers, 2004; Teven & McCroskey, 1997). We contend that student perceptions of instructor credibility can be directly impacted by applying management research to classroom practices. In other words, actionable management research is useful in the classroom not just to share with students because it may make them better managers, but also to improve teaching practices and related outcomes. The present article explores this tenet, first discussing why we believe applied research findings can …


Research Of Note: Book Review The Problem Of Production, By Per L. Bylund, Erik Markin, Vishal Gupta Apr 2016

Research Of Note: Book Review The Problem Of Production, By Per L. Bylund, Erik Markin, Vishal Gupta

Organization Management Journal

No abstract provided.


Reflexive And Selective Competitive Behaviors—Inertia, Imitation, And Interfirm Rivalry, Daniel Lanier Major, Patrick G. Maggitti, Ken G. Smith, Curtis M. Grimm, Pamela J. Derfus Apr 2016

Reflexive And Selective Competitive Behaviors—Inertia, Imitation, And Interfirm Rivalry, Daniel Lanier Major, Patrick G. Maggitti, Ken G. Smith, Curtis M. Grimm, Pamela J. Derfus

Organization Management Journal

Competitive dynamics research has established the important impact that the level of firm competitive activity has on rival response and firm performance. Less understood, however, are inputs that influence firm activity, specifically, the extent to which firms reflexively repeat prior activity versus selectively taking actions. Drawing from the awareness–motivation–capability framework, we develop and test theory that firm decision makers are not only predisposed to behave reflexively, but are also influenced by contextual factors, suggesting cognitive selection. Utilizing a longitudinal sample of marketing activity of 58 firms and 2,164 firm–rival dyads in 11 industries, we find that firms undertake both reflexive …


Research Of Note: Book Review Rise Of The Robots: Technology And The Threat Of A Jobless Future, By Martin Ford, Joanne L. Tritsch Apr 2016

Research Of Note: Book Review Rise Of The Robots: Technology And The Threat Of A Jobless Future, By Martin Ford, Joanne L. Tritsch

Organization Management Journal

No abstract provided.


Revealing Gender Bias: An Experiential Exercise, Linda M. Dunn-Jensen, Scott Jensen, Mikelle A. Calhoun, Katherine C. Ryan Apr 2016

Revealing Gender Bias: An Experiential Exercise, Linda M. Dunn-Jensen, Scott Jensen, Mikelle A. Calhoun, Katherine C. Ryan

Organization Management Journal

Stereotyping and biases continue to be a problem in many facets of society. Understanding how biases may affect recruitment and retention of employees has become a priority issue for companies, not only from an image perspective but also from a firm performance perspective, since both research and industry experience have shown that diverse teams generate better results. The need to address these issues, particularly with students who will become leaders in organizations, remains a priority in business education. In this article, we present an experiential activity that management instructors can use to help students understand and appreciate the reality and …


A Brief Reflection On Those Who Have Made A Difference, Kristin Backhaus Apr 2016

A Brief Reflection On Those Who Have Made A Difference, Kristin Backhaus

Organization Management Journal

No abstract provided.


Leader/Teacher Credibility And Bias In The Classroom And Workplace, Theodore D. Peters, Catherine C. Giapponi Apr 2016

Leader/Teacher Credibility And Bias In The Classroom And Workplace, Theodore D. Peters, Catherine C. Giapponi

Organization Management Journal

No abstract provided.


When And How Will Market Competitors Keep Or Change Strategy?, Randall G. Sleeth Apr 2016

When And How Will Market Competitors Keep Or Change Strategy?, Randall G. Sleeth

Organization Management Journal

No abstract provided.


The Corporate Social Responsibility In Lidl’S Communication Campaigns In Croatia And The Uk, Martina Topic, Ralph Tench Feb 2016

The Corporate Social Responsibility In Lidl’S Communication Campaigns In Croatia And The Uk, Martina Topic, Ralph Tench

The Qualitative Report

The purpose of the paper was to investigate whether Lidl uses CSR communication in their Advertising and Communication Campaigns in two different business contexts, and if so, how. The paper built upon existing analyses of CSR Communication by analysing Lidl’s websites in both countries, and went step forward and analysed TV adverts of the company in both countries as well. The analysis discovered importance of the social context in using CSR to promote business, as well as a different communication management strategy where Lidl does not communicate with UK public as extensively as with the Croatian public due to different …


When Men Are Sexually Harassed: A Foundation For Studying Men’S Experiences As Targets Of Sexual Harassment, Leland Spencer, Joshua Trey Barnett Jan 2016

When Men Are Sexually Harassed: A Foundation For Studying Men’S Experiences As Targets Of Sexual Harassment, Leland Spencer, Joshua Trey Barnett

Speaker & Gavel

While much scholarly attention has been given to sexual harassment, scholarship about men’s experiences as targets of sexual harassment has been limited. This essay is a review of the literature about men’s experiences of sexual harassment; it explores the operational definitions and sources of sexual harassment, the inadequacy of the instruments used to study sexual harassment, and the implications of this research for organizations and the field of communication studies. It also examines sexual harassment at the intersections of gender and sexual orientation, finding that there are apparent differences in incidences that feature diversity in these areas. This review concludes …


‘I Don’T Want To Become A Rules Cop’: An Organizational Culture And Leadership Discourse Analysis Of The Npda As A Failed Organization, Audra R. Diers Jan 2016

‘I Don’T Want To Become A Rules Cop’: An Organizational Culture And Leadership Discourse Analysis Of The Npda As A Failed Organization, Audra R. Diers

Speaker & Gavel

On March 23, 2010 Dr. Robert Trapp, former President of the National Parliamentary Debate Association (NPDA), posted a message to the parli listserve (parli-l) suggesting the final round of the national tournament lacked the sub-stance and nuance that the community should see in debate. Trapp’s post reflects a larger issue in the NPDA—the emergent divide and disparate organizational cultures emerging over the organization’s short lifetime. This paper investigates the often discussed, but still under-developed relationship between leadership and culture in mission-based organizations by analyzing the discourse of cultural leadership in the NPDA from 1994 to 1999. Findings suggest that the …


Organizational Identification Strategies Of A Low Face-To-Face Member-Contact Organization, Deepa Oommen Jan 2016

Organizational Identification Strategies Of A Low Face-To-Face Member-Contact Organization, Deepa Oommen

Speaker & Gavel

This study looked at the identification seeking strategies of a low face-to-face member-contact organization, The Honor Society of Phi Kappa Phi. I used thematic analysis to identify the strategies that the organization used to seek the identification of its members. Findings of the study showed that by emphasizing membership as an exclusive privilege, recognizing the individual as a symbol of excellence, celebrating member achievements, inviting member contributions, emphasizing commitment to diversity, emphasizing organizational symbolism and highlighting testimonials of appreciation, the organization tried to seek the identification of its members. In many of the above-mentioned strategies, the overarching theme of elitism …


Spring 2016 Issue Introduction: Ushering 2016 In With Empirical And Practical Articles With Implications For Practice; Also, Still Time To Nominate Or Self-Nominate New Editor-In-Chief, William P. Ferris Jan 2016

Spring 2016 Issue Introduction: Ushering 2016 In With Empirical And Practical Articles With Implications For Practice; Also, Still Time To Nominate Or Self-Nominate New Editor-In-Chief, William P. Ferris

Organization Management Journal

No abstract provided.


Words, Trust, And Cultural Experiences Can Affect Involvement In An Organization, Kristin Backhaus, Randall G. Sleeth Jan 2016

Words, Trust, And Cultural Experiences Can Affect Involvement In An Organization, Kristin Backhaus, Randall G. Sleeth

Organization Management Journal

No abstract provided.


Work Engagement: Trust As A Mediator Of The Impact Of Organizational Job Embeddedness And Perceived Organizational Support, Filiz Tabak, Nhung T. Hendy Jan 2016

Work Engagement: Trust As A Mediator Of The Impact Of Organizational Job Embeddedness And Perceived Organizational Support, Filiz Tabak, Nhung T. Hendy

Organization Management Journal

This study furthers the research on work engagement, organizational (on-the-job) embeddedness, and perceived organizational support by examining the relationships between these variables through a mediating factor, trust in leadership. Specifically, the study investigates the role of trust as a mediator between organizational job embeddedness and work engagement, and between perceived organizational support and work engagement. In a sample of 318 local county government employees, findings provide support for the hypothesized relationships. Trust in leadership is strongly related to work engagement; trust partially mediates the relationship between organizational job embeddedness and work engagement, and between perceived organizational support and work engagement. …


Research Of Note: Book Review The Power Of Habit: Why We Do What We Do In Life And Business, By Charles Duhigg, Joanne L. Tritsch Jan 2016

Research Of Note: Book Review The Power Of Habit: Why We Do What We Do In Life And Business, By Charles Duhigg, Joanne L. Tritsch

Organization Management Journal

No abstract provided.


Reporting Corporate Theft: Breaking The Taboo, Kees Boersma Jan 2016

Reporting Corporate Theft: Breaking The Taboo, Kees Boersma

Organization Management Journal

No abstract provided.


Interpersonal Mistreatment, Organizational Attitudes And Well-Being: The Impact Of Instigator’S Hierarchical Position And Demographic Characteristics, Nurul Ain Hidayah Binti Abas, Kathleen Otto Jan 2016

Interpersonal Mistreatment, Organizational Attitudes And Well-Being: The Impact Of Instigator’S Hierarchical Position And Demographic Characteristics, Nurul Ain Hidayah Binti Abas, Kathleen Otto

Organization Management Journal

Identifying the consequences of interpersonal mistreatment on the targets' organizational attitudes and well-being is key to promoting a healthy organizational culture. Across two experiments, we explored the impact of an instigator’s hierarchical position and demographic characteristic on the targets’ organizational attitudes and situational well-being. In the first experiment, respondents were presented with a vignette describing an interpersonal mistreatment scenario in which an instigator’s hierarchical position and gender had been manipulated. As hypothesized, interpersonal mistreatment conducted by a supervisor significantly decreased the targets’ organizational commitment and increased turnover intentions. Also, higher turnover intentions and more positive emotions were experienced by those …


Shedding Light On Employee Theft’S Dark Figure: A Typology Of Employee Theft Nonreporting Rationalizations, Jay P. Kennedy Jan 2016

Shedding Light On Employee Theft’S Dark Figure: A Typology Of Employee Theft Nonreporting Rationalizations, Jay P. Kennedy

Organization Management Journal

Employee theft is one of the most harmful crimes a small business can experience. Yet despite the large financial, organizational, and emotional toll employee theft takes, it is one of the most underreported crimes committed against small businesses. Using data obtained from interviews with victimized small business owners, this article develops a typology of employee theft nonreporting rationalizations. Additionally, interview data indicate that nonreporting rationalizations follow a general pattern of use, beginning with an assessment of the theft as trivial or significant, and proceeding to a consideration of personal factors that influence nonreporting, which is followed by a consideration of …


Antecedents Of Cross-Cultural Adaptation Stress In Short-Term International Assignments, Kerri Anne Crowne, Robert L. Engle Jan 2016

Antecedents Of Cross-Cultural Adaptation Stress In Short-Term International Assignments, Kerri Anne Crowne, Robert L. Engle

Organization Management Journal

This study examines the role of cultural intelligence, perceived language fluency, and number of previous international experiences during a short-term international community service project in a foreign country. Based on a sample of 171 undergraduate and graduate students, the findings suggest that motivational cultural intelligence significantly impacted lowering cross-cultural adaptation stress levels experiences during short-term trips, while perceived language ability significantly increased stress levels. In addition, the control variables of age and gender were also found to significantly impact stress levels. Implications for research and practice are discussed