Organizational Communication Commons^™

Improving The Patient Experience By Implementing Patient-Centered Care In A Community Hospital, Richard A. Billingsley Dnp, Mha, Rn

Doctor of Nursing Practice (DNP) Projects

Health care is a complex business currently undergoing extensive reform. These changes require new methods of care deliver and ways in which health care organizations are operating. At the forefront of this change effort is the 2010 Patient Protection and Affordable Care Act, which is transforming health care from a volume-based, fee-for-service process to the delivery of services that have value, improve quality outcomes, increase satisfaction, elicit greater efficiency, demonstrate improved safety outcomes, show cost-effectiveness, promote better access to services, and result in high reliability between providers and organizations. The goal of providing a more positive health care experience is …

Team Member’S Centrality, Cohesion, Conflict, And Performance In Multi-University Geographically Distributed Project Teams, Alex M. Susskind, Peggy R. Odom-Reed

Peggy Odom-Reed

Take Two Tablets And Do Not Call For Judicial Review Until Our Heads Clear: The Supreme Court Prepares To Demolish The 'Wall Of Separation' Between Church And State, Terence Lau, William Wines

Terence Lau

In this article, we examine the issues that bring First Amendment jurisprudence to the grant of certiorari in Pleasant Grove v. Summum, scheduled for oral argument in the Supreme Court of the United States in November. We examine the historical basis for America’s religious heritage, the historical judicial treatment of the religious clauses, and the erosion of the wall of separation between church and state. We examine the Ten Commandments, finding inherent discrimination present in modern-day attempts to advance a particular version of the Ten Commandments as secular. By drawing upon Rousseau’s civic religion, we suggest alternative routes for the …

Attitudes Toward And Behavioral Intentions To Adopt Mobile Marketing: Comparisons Of Gen Y In The United States, France And China, Rebecca Wells, Catherine E. Kleshinski, Terence Lau

Terence Lau

The rapid global diffusion of mobile marketing makes it increasingly important to understand cross-­‐cultural consumer attitudes and behavioral intentions toward mobile marketing as a promotional channel. By building on the previously published research of Altuna and Konuk (2009), this work investigates the attitudes and behavioral intentions toward mobile marketing of Generation Y consumers in the United States, France, and China. Based on this analysis, Chinese Gen Y have the most positive attitude toward mobile marketing, and their overall attitude is significantly more positive than the attitudes of French and American Gen Y groups. While American Gen Y's behavioral intentions are …

Can't We All Just Get Along?, Pang, A., Yan Jin

Research Collection Lee Kong Chian School Of Business

Looking for a conflict management strategy that works? Contingency theory could hold the key.

New Editor-In-Chief Search Begins, Aacsb Special Issue Announcement Repeated, New Articles And Reviews Wrap Up 2015, William P. Ferris

Organization Management Journal

No abstract provided.

Take The Risk Or Play It Safe: The Manager’S Point Of View, Kristin Backhaus

Organization Management Journal

No abstract provided.

Workplace Challenges: Managing Project Teams And Flexible Work Programs, Catherine C. Giapponi

Organization Management Journal

No abstract provided.

An Alternative To The Strictly Legal Approach On Sexual Harassment In The Workplace: Giving Voices To Values, Kees Boersma

Organization Management Journal

No abstract provided.

Beverly Matthews, Russell Clayton, Michael T. Stratton, Mark Julien, John H. Humphreys

Organization Management Journal

This case describes the difficult challenges facing Beverly Matthews as she returned to the workforce after taking time from paid employment in order to spend time with her two children. She desired a workplace that would give her the flexibility to excel in both the work and family domains. Beverly specifically chose the organization because of its award-winning family-friendly reputation and the positive word of mouth from a friend who worked there. Unfortunately, she has encountered a supervisor whose values conflict with the values of Beverly and the organization. Beverly is contemplating her options as the status quo has become …

The Communication Conundrum Exercise: Pedagogy For Project-Based Learning, Linda S. Henderson, Keith O. Hunter

Organization Management Journal

Many professionals spend a significant amount of their time managing and supporting project teams. To help students learn how to work in this environment, we present the Communication Conundrum Exercise (CCE). The CCE challenges students to solve a symbol-identification problem with tension from hierarchical controls and narrowly defined rules for communication. Students assume roles that correspond to the major roles found on real-life hybrid project teams, and work with the triple constraint triangle common in project management. We provide the rationale for the CCE and the method and results of our analyses from 126 management students in 26 groups, and …

Improving Organizational Responses To Sexual Harassment Using The Giving Voice To Values Approach, Stacie F. Chappell, Lynn Bowes-Sperry

Organization Management Journal

Despite significant expenditures on organizational responses to sexual harassment, it remains a persistent challenge. We argue that the legal environment has unduly and negatively influenced the ways in which organizations address the problem of sexual harassment and offer an alternative. Giving Voice to Values (GVV) is an action-oriented approach to business ethics education that can be used to improve the ways in which organizations address the phenomenon of sexual harassment (SH). Because of its focus on action and expressing personal values, GVV can be used to prepare targets, observers, and managers to intervene in instances where they may encounter this …

True North: Becoming An Authentic Leader By Bill George, Diana Watts

Organization Management Journal

No abstract provided.

The Concept Of Entrepreneurial Orientation: Foundations And Trends® In Entrepreneurship (2015), Volume 11, No. 2, 55–137 By Vishal Gupta And Alka Gupta, Sandhya Balasubramanian

Organization Management Journal

No abstract provided.

A Managerial Perspective On Risk And Return For Corporate Innovation Projects, Kimberly K. Merriman, Dae-Il Nam

Organization Management Journal

Virtually all companies today pursue innovation in order to remain competitive. The question facing corporate decision makers is not whether to innovate, but rather which projects to pursue. Conventional wisdom suggests high-risk projects provide the highest returns. We explore this notion with attention to the patent output from a cross-sectional sample of U.S. corporate innovation projects. Project risk is assessed upon project proposal using a managerial perspective. The manager viewpoint is an important one since managers are distinct in their approach to assessing risk, as we expound, and are often the initial filtering point for project proposals. Patent counts are …

Association For The Advancement Of Collegiate Schools Of Business (Aacsb) Accreditation Current Issues, Kathleen J. Barnes, George Smith, Sarah Vaughn

Organization Management Journal

No abstract provided.

A Primer On Grant Writing For Foundation Support For First-Time Grant Writers In Academic Libraries: Challenges And Opportunities, Peter L. Kraus

Library Philosophy and Practice (e-journal)

In a majority of academic disciplines, grant writing is a skill that is often self-taught or acquired informally by trial and error. Few academic disciplines have grant writing as standard part of their curriculum at the graduate level. In the past, grant writing has received little or no emphasis in traditional library education since library science faculty themselves have a poor record of pursuing external funding. Yet, grant writing is a critical skill for new and experienced librarians. For many librarians, the prospect and challenge of writing a grant can seem daunting; however, with institutional support and the support of …

Organizations Don’T Resist Change, People Do, Craig R. Seal, Donncha Kavanagh

Organization Management Journal

No abstract provided.

Editor-In-Chief’S Introduction To Fall 2015 Issue: Announcing Retirement Of Editor-In-Chief And Search For A Replacement, As Well As New Articles In Five Sections, William P. Ferris

Organization Management Journal

No abstract provided.

The Role Of International, Technological And Social Context In Considering Strategic Alliances In The Biotech–Pharmaceutical Industry, Kristin Backhaus

Organization Management Journal

No abstract provided.

The Impact Of External Contexts On Alliance Governance In Biotech–Pharmaceutical Firm Alliances, Joanne L. Scillitoe, Shanthi Gopalakrishnan, Michael D. Santaro

Organization Management Journal

The interest in strategic alliances has increased over the years, especially in high tech global industries such as biotechnology, as firms seek to gain access to needed resources, expertise, and knowledge for developing and commercializing new products and technologies. The governance structure of these alliances, which is an important consideration in understanding alliance formation and performance, is influenced by both external and internal contexts of the alliance partners. However, evidence from prior research has been inconclusive regarding the impact of external contexts on alliance governance selection. To better understand this impact, we simultaneously examine three key partner external contexts - …

Toward Holistically Mapping The Spread Of Workplace Emotions, Joel Harmon

Organization Management Journal

No abstract provided.

The 100 Most Cited Articles In Business And Management Education Research, Barbara A. Ritter

Organization Management Journal

No abstract provided.

Organizations Don’T Resist Change, People Do: Modeling Individual Reactions To Organizational Change Through Loss And Terror Management, James R. Bailey, Jonathan D. Raelin

Organization Management Journal

This article has three premises that stand in contrast to emphases found in contemporary organizational change research. First, examination of resistance must start with the individual. Organizations don’t resist change, people do. Second, people react not to the change per se, but to the loss it represents. Third, loss engenders a deeply rooted peril response that is largely emotional in nature. To support these premises, we apply Terror Management Theory to locate resistance in existential buffers: emotional defense mechanisms that prevent awareness of loss and allow participation in a larger meaningful system. We argue that the buffers threatened during organizational …

What Are The 100 Most Cited Articles In Business And Management Education Research, And What Do They Tell Us?, J. B. Arbaugh, Alvin Hwang

Organization Management Journal

Although business and management education research has made great strides over the last decade, concerns about the area’s legitimacy and attraction of new scholars continue to require attention. One of the obstacles that may impede the area’s progress is a lack of knowledge of the influential works that may be useful in determining the nature and magnitude of potential contributions. Using Harzing’s Publish or Perish and a broad list of search terms related to business and management education, we generated an initial list of 100 highly cited articles published since 1970. Fifty-eight of the 100 articles were published in or …

He Effects Of Informal Social Structures: A Cognition–Structure–Action Approach, Harry "Trip" Knoche, Gary J. Castrogiovanni

Organization Management Journal

The purpose of this article is to examine the effects of epistemic motives and social structures on individual actions and the implications for organizational outcomes. It has been suggested that the informal social structures that develop within organizations affect the behavior of individuals, perhaps more so than formal structure. If this is true, when studying organizations it may be important to examine the effects of informal social structures on individual actions and organizational outcomes. Drawing on findings from epistemic motive theory and expanding social capital theory, a cognition–structure–action model is introduced as a way to begin systematically examining the informal …

Using Feedback In Organizational Consulting By Jane Brodie Gregory And Paul E. Levy, Bishakha Majumdar

Organization Management Journal

No abstract provided.

Mapping The Association Of Emotional Contagion To Leaders, Colleagues, And Clients: Implications For Leadership, Laura Petitta, Shahnaz Naughton

Organization Management Journal

This article investigates emotional contagion in workplaces by proposing an expanded approach that simultaneously considers contagion both absorbed by (i.e., contagion absorbed) and issued toward (i.e., contagion infected) others, namely, within-individual bidirectional contagion. Furthermore, it explores the differential association of contagion to leaders, colleagues, and clients, namely, a holistic mapping. Participants (N = 694) from six organizations were asked how frequently they both absorbed and transmitted four basic emotions from or to others, and whether the emotional experience occurred with regard to their leaders, colleagues, and clients. The findings reveal that positive and negative emotions considered for within-individual bidirectional contagion …

Association For The Advancement Of Collegiate Schools Of Business (Aacsb) Accreditation Current Issues, Kathleen J. Barnes, George Smith, Sarah Vaughn

Organization Management Journal

No abstract provided.

Investigating The Uniqueness And Usefulness Of Proactive Personality In Organizational Research: A Meta-Analytic Review, Matthias Spitzmuller, Hock-Peng Sin, Michael Howe, Shereen Fatimah

Research Collection Lee Kong Chian School Of Business

Using meta-analysis (283 effect sizes from 122 studies), we extend prior qualitative and quantitativereviews of research on proactive personality in a number of meaningful ways. First, we examine thediscriminant and incremental validity of proactive personality using meta-analytic regression analyses.Our results reveal that more than 50% of variance in proactive personality is unrelated to the BigFive personality traits collectively. Also, proactive personality accounts for unique variance in overalljob performance, task performance, and organizational citizenship behaviors, even after controllingfor the Big Five personality traits and general mental ability (for overall job performance and taskperformance). Moreover, we find no subgroup differences in proactive …