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Articles 721 - 750 of 6944
Full-Text Articles in Social and Behavioral Sciences
Toward Equal Access: A Model For Lay Advocacy Programs Serving People Who Are Deaf Or Hard Of Hearing, Melissa Bell
Toward Equal Access: A Model For Lay Advocacy Programs Serving People Who Are Deaf Or Hard Of Hearing, Melissa Bell
JADARA
Advocacy programs are prevalent among state government agencies that specialize in serving persons who are deaf or hard of hearing around the United States. The work is crucial to ensuring equal access and equal opportunity, yet the lay advocacy profession is not yet formalized with certification, ethical standards, or training programs for advocates serving this population. Research was conducted to advance efforts to maximize these programs’ effectiveness by compiling components of an ideal model for lay advocacy programs. Directors from state agencies that specialize in serving this population around the country refined the model and described the structure of their …
Privacy Vs. Social Capital: Examining Information Disclosure Patterns Within Social Media Influencer Networks, Eidan James Rosado
Privacy Vs. Social Capital: Examining Information Disclosure Patterns Within Social Media Influencer Networks, Eidan James Rosado
CCAC Theses and Dissertations
Adversaries have several ways to leverage and expose the data disclosed in social media network engagements for different motives including but not limited to fraud, discreditation, or social engineering. Previous research on social media interactions discussed increased engagements where influencers and viral trends were involved. Studies also discussed engagements declining over time. Within posts or engagements, personal identifiable information (PII) can be shared with varying rate of risk severity. Publicly available data such as this can be leveraged by adversaries. With the absence of insights of whether influencers impact engagements and disclosures, the goal of this study was to obtain …
Examination Of The Differences And Similarities In The Classification Of Multiple Homicide Perpetrators, Lucy M. Papp
Examination Of The Differences And Similarities In The Classification Of Multiple Homicide Perpetrators, Lucy M. Papp
Theses and Dissertations
The applied dissertation compares the lifestyle and behavioral characteristics of mass, serial, and spree murderers. Historically, studies have focused on serial murder according to the perpetrator's typology or indicators at the crime scene. The current topics of research lack a comparison of these classifications. While the classification and described typologies are essential for academic and investigative purposes, understanding the impactful lifestyle factors of these perpetrators may also serve as an essential factor in predictive analysis, victimology, and the motive behind their heinous crimes.
The researcher collected data on the classifications for each type of multiple homicide perpetrator: mass, serial, and …
A Study Of K-5 Teacher Perceptions Of Home Visits On Attitude, Belief, And Behavior, Dene E. Gainey
A Study Of K-5 Teacher Perceptions Of Home Visits On Attitude, Belief, And Behavior, Dene E. Gainey
Theses and Dissertations
The purpose of the qualitative descriptive study was to explore teacher perceptions of attitudes, behaviors, and beliefs as it pertained to home visits. The body of research available prior to the study focused on parent appreciation and takeaways from home visit experiences and/or students’ achievement as it pertained to having experienced a teacher coming into their home environments. Specifically, the researcher wanted to understand how K-5 teachers perceived their attitudes, behaviors, and beliefs prior to conducting home visits, during home visits and after the home visits were completed.
Through semi-structured interviews, participants were asked a series of questions that were …
Percepción Sobre Los Factores Que Inciden En La Utilización De La Plataforma De Microsoft Teams En Tiempos De Pandemia, Jessica Rosa Domenech
Percepción Sobre Los Factores Que Inciden En La Utilización De La Plataforma De Microsoft Teams En Tiempos De Pandemia, Jessica Rosa Domenech
Theses and Dissertations
El diseño de investigación fue de naturaleza exploratorio con un enfoque fenomenológico correspondiente al paradigma cualitativo. Se utilizó la entrevista en profundidad para obtener la información. Los hallazgos relevantes demostraron que Los factores internos que incidieron en el uso del Microsoft Team incluyeron la disposición y competencia tecnológica de los maestros, su nivel de familiaridad con la plataforma y su capacidad para integrarla en su metodología de enseñanza. Los factores externos, la disponibilidad de recursos tecnológicos y acceso a Internet en las escuelas y hogares de los estudiantes es un aspecto importante que puede influir en la utilización de TEAMS. …
Should We Disaggregate Latino Youths Based On Ancestral Group When Examining Risk Factors Of Violent And Delinquent Behavior, Elvis G. Sevilla
Should We Disaggregate Latino Youths Based On Ancestral Group When Examining Risk Factors Of Violent And Delinquent Behavior, Elvis G. Sevilla
Theses and Dissertations
Researchers frequently aggregate Latino subgroups during statistical analyses despite findings indicating that cultural distinctions within Latino subgroups have unintended hidden impacts on analyses. This study disaggregated the Latino sample to assess if Latino youth samples differ among subgroups (i.e., Mexicans/Mexican Americans, Cubans/Cuban Americans, Puerto Ricans, Central/South Americans, and other Latinos) who self-reported violent and nonviolent delinquent behavior. Also, this study used Sampson and Laub’s age-graded theory to investigate life-course characteristics that predicted violent and nonviolent delinquent behaviors. A two-step approach analysis determined the differences in violent and delinquent behaviors among Latino subgroups and then which life-course risk factors predicted the …
Exploring Human Resources Practices And Challenges To Retain And Develop Millennial Workers For Future Leadership Roles In The Transportation And Logistics Industry: A Phenomenological Perspective, Graciela Pineda-Blasco
Exploring Human Resources Practices And Challenges To Retain And Develop Millennial Workers For Future Leadership Roles In The Transportation And Logistics Industry: A Phenomenological Perspective, Graciela Pineda-Blasco
Theses and Dissertations
This applied dissertation examined Human Resources practices in place in the Transportation and Logistics industry aimed at the retention, and development of millennial talent into future corporate leaders in the industry. Despite extensive literature on millennials, there remains ambiguity regarding their specific traits, behaviors, and commitment within corporate settings.
Given the generationally diverse workforce, it is crucial to understand the unique needs and expectations of different cohorts. This study focuses on millennials' communication styles, technological adaptability, and expectations for training and advancement. The findings highlight significant issues in current corporate culture, particularly in HR retention and training strategies, which are …
The Predictive Validity Of Sex Offender Treatment Progress Scale (Sotips) Using Iowa Sex Offenders, Holly Kelley-Chown
The Predictive Validity Of Sex Offender Treatment Progress Scale (Sotips) Using Iowa Sex Offenders, Holly Kelley-Chown
Theses and Dissertations
This study is a replication study of McGrath, Lasher, and Cumming's 2012 study. McGrath et al.'s population consisted of convicted Vermont sex offenders, while this replication study's population consisted of convicted Iowa sex offenders. Nearly 2,000 sex offenders are under the Iowa Department of Corrections community supervision (Daily Statistics-DOC Offender, 2023). Iowa uses SOTIPS, Static-99R, and the Iowa Risk Revised (IRR) to determine recidivism risk and supervision levels. The Static-99R was developed in Canada and has been validated in several jurisdictions, including Iowa (Statistical validation of the ISORA8 & Static-99 final report, 2010). The IRR was developed in Iowa using …
The Effects Of Jurisdictional Variances On Rates Of Rape Offenses: How Differing Jurisdictional Definitions Contribute To America’S Rape Culture, David Lopez-Herrera
The Effects Of Jurisdictional Variances On Rates Of Rape Offenses: How Differing Jurisdictional Definitions Contribute To America’S Rape Culture, David Lopez-Herrera
Theses and Dissertations
This study examines the relationship between jurisdictional definitions of rape and rape offense rates across various states in the U.S., with the goal of proposing a standardized federal definition to enhance consistency in data collection and improve the efficacy of legal responses. Despite extensive research on rape, no prior studies have explored the impact of jurisdictional definition variances on state rape offense rates. This seminal study aimed to fill this gap by analyzing the correlation between state-specific rape definitions and reported rape offenses, utilizing a theoretical breakdown of definitions into eight components and a rubric for evaluation.
The analysis revealed …
Diversidad De Enfoques Del Liderazgo Transformacional En Instituciones Educativas: Una Revisión Sistemática, Néstor Amado Cárdenas
Diversidad De Enfoques Del Liderazgo Transformacional En Instituciones Educativas: Una Revisión Sistemática, Néstor Amado Cárdenas
Theses and Dissertations
El liderazgo transformacional por la amplitud en su definición ha sido hasta la fecha uno de los estilos más discutidos o investigados a nivel mundial, tanto en el ámbito académico como empresarial. Originalmente concebido como producto de la influencia que el líder ejerce sobre sus seguidores, muchos autores amplían esta idea a otra en la que este estilo de liderazgo es producto de diversos factores aledaños al de la influencia del líder como las cualidades del líder, la estructura de la organización o prácticas organizacionales, la cultura imperante tanto dentro como fuera de la misma, o hasta en la sociedad …
Harm-Focused Policing: A Comparison Of Citizen And Patrol Deputy Perceptions On The Severity Of Social Harms, Christina Finn
Harm-Focused Policing: A Comparison Of Citizen And Patrol Deputy Perceptions On The Severity Of Social Harms, Christina Finn
Theses and Dissertations
This study examined the perceptions of Volusia County citizens and patrol deputies regarding the severity of social harms attributed to incidents of criminal activity. Despite the widespread assessments of crime, the perceptions of associated harms remain unclear. Developing a social harm index may provide current insight into the opinions of harm as perceived by both the public and law enforcement agencies. Using a sequential explanatory mixed method design, patrol deputies from the Volusia County Sheriff’s Office and residents of Volusia County, Florida, were invited to complete a series of surveys and follow-up interviews. This study aimed to compare participant ratings …
Examining Digital Hostility Against Black Women: A Thematic Analysis Of The Black Manosphere On Twitter, Nekea Sanders
Examining Digital Hostility Against Black Women: A Thematic Analysis Of The Black Manosphere On Twitter, Nekea Sanders
Theses and Dissertations
The Manosphere is a collective of powerfully influential men who create and control harmful narratives about women online. Individuals within the Manosphere are disseminating their beliefs and garnering support through various online platforms, including social media. This research study sheds light on the Black Manosphere, a group within the Manosphere that has gone under the radar, despite the detrimental and toxic content they publish online about Black women. This qualitative research study examined the hostile rhetoric published by the Black Manosphere on Twitter (now X) about Black women. The research questions guiding this qualitative examination were: (1) What types and …
Assessing The Needs Of Elementary School Students From Low Socioeconomic Environments Displaying Poor Performance In Reading, Reynaldo Flores
Assessing The Needs Of Elementary School Students From Low Socioeconomic Environments Displaying Poor Performance In Reading, Reynaldo Flores
Theses and Dissertations
This dissertation was designed to provide current information on the low reading level of students in Grade 4 who are from families of low socioeconomic status (SES). While it was known that SES is crucial to student learning which gave rise to initiates to address the problem, low SES students in elementary school continue to struggle to read at grade level. The Every Student Succeeds Act (ESSA) is used to measure performance index framework in reading along with mathematics, writing, science, and social studies to address and correct deficiencies. The data for the ESSA was drawn from the State of …
Reconciling With The State: A Narrative Inquiry Into The Perspectives Of Reconciliation Of Wrongfully Convicted Persons In Southern Nigeria, Chinyere Erica Chisom
Reconciling With The State: A Narrative Inquiry Into The Perspectives Of Reconciliation Of Wrongfully Convicted Persons In Southern Nigeria, Chinyere Erica Chisom
Department of Conflict Resolution Studies Theses and Dissertations
Wrongfully convicted persons in Nigeria experience numerous harms and losses from their wrongful convictions and face various challenges after their exoneration and release from prison. These adverse effects occur on multiple levels of the wrongfully convicted persons’ relationships and impact these relationships in profound ways. Although legal remedies exist to deal with the aftermath of wrongful convictions in Nigeria, they are grossly inadequate. Reconciliation, an innovative, holistic, and restorative measure, is required to address the impact of these devastating experiences and repair the affected relationships. Grounded in the social contract, human needs, and restorative justice theories, this study employed a …
An Exploratory Study Of Ombuds As Agents Of Change: From Observation To Action, Michael A. Wahlgren
An Exploratory Study Of Ombuds As Agents Of Change: From Observation To Action, Michael A. Wahlgren
Department of Conflict Resolution Studies Theses and Dissertations
This research focuses on identifying successful approaches used by university ombuds offices to enact change regarding dispute resolution options within their academic institute. The field of Ombuds has grown steadily in North America since the 1970s and is widely used by private industry, academia, and government organizations to deploy alternative dispute resolution techniques, an often cheaper and more successful means of conflict resolution compared to the traditional litigious approach. Identifying how ombuds approach promoting change requires understanding the dispute resolution system and the conditions that produce conflict. Based on interviews with 10 current university ombuds officers from a variety of …
Why Is My Hair Micromanaged In The Workplace? Black Women And Natural Hairstyles In The Federal Government, Darnella Mcguire-Nelson
Why Is My Hair Micromanaged In The Workplace? Black Women And Natural Hairstyles In The Federal Government, Darnella Mcguire-Nelson
Department of Conflict Resolution Studies Theses and Dissertations
The purpose of this qualitative study was to understand the impact on the career advancement of Black women in the federal government who choose to wear their hair in its natural textured state. The researcher used a structural narrative approach and thematic analysis, guided by the following research question: What are Black women’s experiences when they choose to wear their hair in its natural state as they seek career advancement in the federal government? The two major theories used in this study to elucidate participants’ experiences were structural violence and intersectionality. The following theories provided insight and context to intersectionality: …
A Case Study Analysis Of The Financial Structure Of Boko Haram In Nigeria, John O. Opara
A Case Study Analysis Of The Financial Structure Of Boko Haram In Nigeria, John O. Opara
Department of Conflict Resolution Studies Theses and Dissertations
This study examined the various techniques used by Boko Haram (BH) to source funds for its violent activities in Nigeria. The study also examined the reasons why the group maintains support from the locals and others despite the violence the group has caused in Nigeria. A case study qualitative research technique was selected by using Key Informant Interviews (KII) and relevant document review to gather data to address the central questions of why Boko Haram has support, and why it maintains a strong financial structure. Findings of the study revealed that Boko Haram has several sources of funding and support …
Decisional And Intrapersonal Conflicts Regarding Treatment Choice For Breast Cancer And The Lived Experiences Encountered During Treatment., Uchennamee Vital Durulawrence
Decisional And Intrapersonal Conflicts Regarding Treatment Choice For Breast Cancer And The Lived Experiences Encountered During Treatment., Uchennamee Vital Durulawrence
Department of Conflict Resolution Studies Theses and Dissertations
Breast cancer is a widely recognized health concern, yet the concept of 'intrapersonalconflict' within the context of breast cancer treatment is relatively underexplored. While existing research predominantly addresses the impact of a breast cancer diagnosis on everyday life, there is limited investigation into the decisional and intrapersonal conflicts that women face during the course of their treatment. This qualitative study employs transcendental phenomenological analysis to examine these conflicts and the broader experiences of women as they navigate treatment decisions, lifestyle adjustments, and relational dynamics throughout their breast cancer journey. The study participants comprised 12 women aged between 21 and 80, …
Giving Voice To The Victims Of The Insurgency In Eastern Uganda In The Late 1980s And Early 1990s: A Phenomenological Research Study, Lawrence Egulu
Giving Voice To The Victims Of The Insurgency In Eastern Uganda In The Late 1980s And Early 1990s: A Phenomenological Research Study, Lawrence Egulu
Department of Conflict Resolution Studies Theses and Dissertations
After five years of protracted guerilla warfare, Uganda’s current President Yoweri Museveni capturedpower in January 1986, displacing the preceding regime that had been dominated by Northern politicians and Eastern Ugandans (army and police). Feeling humiliated, deprived, and out of government, several rebel insurgencies erupted, among which was the Uganda People’s Army in the Teso region. The experiences of the affected population at the hands of the army, rebels, and the Karamojong cattle raiders from the North East have remained largely unexplored, unheard, and undocumented outside of the region, and neither have how the victims made meaning of their conditions. The …
An Exploration Of The Lived Experiences And Psychological States Of Migrants And Refugees, Zainab Akef, Senel Poyrazli, Isabel Quintero
An Exploration Of The Lived Experiences And Psychological States Of Migrants And Refugees, Zainab Akef, Senel Poyrazli, Isabel Quintero
The Qualitative Report
UNHCR reports that about 82.4 million individuals were forcibly displaced as they attempted to avoid persecution, conflict, or human rights violations in their home countries. In addition to traumatic experiences, refugees encounter stressors such as low income, reduced social support, and language barriers. This qualitative study aimed to explore the impact of pre-migration trauma and political detainment on mental health outcomes and living conditions. A total of eight interviewees participated in video conferencing interviews. A non-probability convenience sampling using the snowballing technique was utilized to identify participants. Data were analyzed using an inductive approach for thematic analysis. The software Dedoose …
Forgiveness As A Critical And Transformative Factor In Sustainable Peace: Peacebuilding Women In Rumuruti, Kenya, Genevieve Mwella Sabala
Forgiveness As A Critical And Transformative Factor In Sustainable Peace: Peacebuilding Women In Rumuruti, Kenya, Genevieve Mwella Sabala
Department of Conflict Resolution Studies Theses and Dissertations
The concept of ‘forgiveness’ in relation to sustainable peace has been extensively writtenabout. However, research shows that many organizations involved in peacebuilding have not actively adopted ‘forgiveness’ as they have done with restorative justice, healing, and reconciliation. Therefore it opens up an opportunity for further inquiry to identify the meaning and role of forgiveness in sustainable peacebuilding. Forgiveness is still being debated and the various meanings accorded by a variety of disciplines from religion, political, sociological, and conflict resolution practitioners, make it more complex. The purpose of this qualitative study was to investigate women’s lived experiences with ethnic violence post …
Elevating Inclusion: Understanding The Employee Experience Of Latinx Immigrants In The Technology Industry, Angelica Coronel
Elevating Inclusion: Understanding The Employee Experience Of Latinx Immigrants In The Technology Industry, Angelica Coronel
Department of Conflict Resolution Studies Theses and Dissertations
In a time characterized by an increasingly diverse U.S. labor force, immigrants have emerged as a vital yet often overlooked segment. As the workforce landscape evolves and employers seek to expand their Diversity, Inclusion, and Belonging (DIB) initiatives, understanding the unique challenges and perspectives of immigrant employees becomes crucial for fostering equity and inclusion in the workplace. The existing literature reveals a significant gap on workplace experiences of immigrant employees, particularly Latinx immigrants employed in the technology industry. Grounded in social identity theory, systems theory, and equity theory, this study adopts a phenomenological approach to understand how Latinx immigrant employees …
Case Study: Iran, Israel, And Saudi Arabia Relations 1979-2022, Sarh Albliahed
Case Study: Iran, Israel, And Saudi Arabia Relations 1979-2022, Sarh Albliahed
Department of Conflict Resolution Studies Theses and Dissertations
The purpose of this study was to determine if establishing diplomatic relations between Saudi Arabia and Israel would stabilize the Middle East region and how Iran would affect that. This qualitative research delineated a case study focused on relationships between three of the key actors in the Middle East: Iran, Israel, and Saudi Arabia. It was a time- specific examination of those individual's cases and their interactions from 1979 to 2022. The intersections of the three countries and their individual experiences as sovereign states were analyzed. The research questions were:1) How would the establishment of diplomatic relations and further engagement …
Balancing Acts: Navigating The Impact Of Working From Home On Women, Families And Beyond, Gayle Marie Hardison
Balancing Acts: Navigating The Impact Of Working From Home On Women, Families And Beyond, Gayle Marie Hardison
Department of Conflict Resolution Studies Theses and Dissertations
The COVID-19 pandemic had a significant impact on the world and continues to impact us four years later. One of the most significant impacts the pandemic had is on the way we work. To stop the spread of the virus and to safeguard the public, countries around the world issued stay-athome orders which required all but essential workers to stay at home beginning in March of 2020 in the United States and throughout the world. This transformed the way and where we worked and a large portion of the workforce which was able, began working from home or teleworking. What …
Interpersonal Conflict, Culture And Change: Insights From Transformational Leaders, Kim Thompson
Interpersonal Conflict, Culture And Change: Insights From Transformational Leaders, Kim Thompson
Department of Conflict Resolution Studies Theses and Dissertations
The main objective of this study was to delve into the experiences of leaders who practice transformational leadership style when dealing with conflicts, cultural dynamics, and changes within the banking industry in the Bahamas. Given the evolving economy, financial institutions are constantly seeking ways to stay competitive and relevant. This qualitative research utilized an interpretative phenomenology analysis (IPA) approach to gain insights into the experience of transformational leaders when they navigate interpersonal conflicts, manage cultural dynamics, and handle organizational changes. A total of forty employees from financial institutions took part in a survey conducted by Mind Garden Inc. The survey …
Human Resource Professionals And Ombuds: Perceptions, Challenges, And Benefits Of Their Working Relationship And Interactions A Qualitative Descriptive Study, Herbert S. Ambrose
Human Resource Professionals And Ombuds: Perceptions, Challenges, And Benefits Of Their Working Relationship And Interactions A Qualitative Descriptive Study, Herbert S. Ambrose
Department of Conflict Resolution Studies Theses and Dissertations
Many organizations use policies and procedures as well as professionals to manage conflict within their organizations. Human Resource (HR) professionals assist organizations by establishing policies and ensuring that processes are being followed accordingly. Ombuds provide confidential assistance to individuals through various methods but are not associated with the organization’s official procedures for handling workplace conflict and do not have the formal authority of Human Resources. This qualitative descriptive study explored the individual working relationship between Human Resources professionals and Ombuds. Based on interviews with HR professionals and Ombuds who work in organizations that employ both types of professionals to deal …
The Narratives Of Successful Conflict Resolution Entrepreneurs: Evolving Career Pathways And Determinants Of Business Success, Eileen Paige Petzold-Bradley
The Narratives Of Successful Conflict Resolution Entrepreneurs: Evolving Career Pathways And Determinants Of Business Success, Eileen Paige Petzold-Bradley
Department of Conflict Resolution Studies Theses and Dissertations
The study explores the narratives and best practices of 33 Successful Conflict Resolution Entrepreneurs (SCREs) in the United States. In doing so, the study helps to fill an essential gap in the literature, where research on conflict resolution entrepreneurship with experienced practitioners is rare. Given the focus of the study on narrative inquiry and thematic analysis, this methodological approach achieved an in-depth qualitative analysis of conflict resolution entrepreneurial experiences. The narrative insights gathered from the 33 SCREs provided detailed descriptions of the career pathways, personal motivations, business challenges, and successes of running a conflict resolution business. The research illuminates the …
Human Rights, Informed Consent, And The Influence Of Gender In Compulsory Vaccination: A Qualitative Analysis To Mediate Public Policy In A Protracted Social Conflict, Shannon Christine Rowles-Mcgighan
Human Rights, Informed Consent, And The Influence Of Gender In Compulsory Vaccination: A Qualitative Analysis To Mediate Public Policy In A Protracted Social Conflict, Shannon Christine Rowles-Mcgighan
Department of Conflict Resolution Studies Theses and Dissertations
This research study sought to understand the perspectives and experiences related to theCompulsory Vaccination Policy and the Vaccine Injury Compensation Program. The research objective was to mediate the conflict between the public and the medical community by presenting what William Ury called the “third side.” Uri (1999) studied conflict and found another way to perceive conflict from a larger perspective that emphasizes a fair solution that meets both sides’ needs and the surrounding communities. This study involved qualitative analysis to triangulate the concerns in the conflict through an evaluation of vaccine injury cases, vaccine injury data collection methods, the influence …
The Role Of The Diaspora In The Peace Process In The Democratic Republic Of The Congo:A Qualitative Case Study, Solomon Lulonga Mlongetcha Jackson
The Role Of The Diaspora In The Peace Process In The Democratic Republic Of The Congo:A Qualitative Case Study, Solomon Lulonga Mlongetcha Jackson
Department of Conflict Resolution Studies Theses and Dissertations
The ongoing conflict in the Democratic Republic of Congo (DRC) continues as one of the world's most prolonged and most intractable conflicts in human history. The problem being studied was that over 5 million Congolese individuals had been displaced because of the conflict, forcing them into repetitive cycles of poverty and militarization. Therefore, the purpose of this qualitative single case study was to explore the perceptions and lived experiences of members of the DRC diaspora on their various roles in the conflict resolution process in their home country. A secondary purpose was to identify barriers they perceived toward peacekeeping processes …
Evaluating Conflict Resolution Training For Effectiveness: Developing Knowledge And Skills For Multiple Perspectives, Jessica Arriola
Evaluating Conflict Resolution Training For Effectiveness: Developing Knowledge And Skills For Multiple Perspectives, Jessica Arriola
Department of Conflict Resolution Studies Theses and Dissertations
Managers and leadership teams invest time in resolving workplace conflicts, but the key question is whether professional learning effectively delivers lasting outcomes for individuals and organizations. This study created an eight-hour conflict resolution training on Bolman and Deal’s Four Leadership Frames to educate Central Florida professionals on using multiple perspectives in conflict resolution, evaluating effectiveness through the Kirkpatrick Model. Directed qualitative content analysis (DQCA) was used to gauge the effectiveness of the training, therefore answering the overarching research question: Is conflict resolution training of the Four Frames of Leadership by Bolman and Deal perceived as effective training by human resource …