Social and Behavioral Sciences Commons^™

“It All Starts With A Smile”: Training Student Employees In A Learning Commons Environment, Heidi Gauder, Patricia Meinking

Roesch Library Faculty Presentations

This poster will present the results of a survey that invited respondents to share information about student employees in learning commons environments, including training techniques, estimated training hours, and training content. This study aims to offer benchmarks for student employee training, with a goal of improving services in a learning commons environment.

Let’S Chat: Assessing Virtual Reference Service For Optimal User Experience, Heidi Gauder, Margaret Barkley

Roesch Library Faculty Presentations

Both librarians and student employees staff our virtual reference service, so ensuring consistent and quality chat transactions is important. Sample transcripts from fall 2014 were evaluated, and a fall 2015 follow-up analysis reviewed service improvement efforts. This poster will highlight how a simple scale can be used to assess virtual reference service.

Bringing The Library Into The Lab: Implementing A Library Tutorial At The Point Of Need, Margaret Barkley

Roesch Library Faculty Presentations

Recognizing the difficulty that biology research poses for first-year students, a science librarian collaborated with biology faculty to create and deliver an online tutorial for an introductory biology lab. This poster will showcase the design and implementation of the library tutorial.

Competencies In Action: Acrl Standards And Library Diversity Plans, Ione T. Damasco

Roesch Library Faculty Presentations

In 2012, ACRL published Diversity Standards: Cultural Competency for Academic Libraries to guide academic libraries to better serve diverse populations. How do academic library diversity plans incorporate these ACRL standards? What standards are underrepresented? This poster will show intersections between diversity plans collected from U.S. academic libraries and the standards through content analysis. Those engaged in diversity efforts will learn how to integrate these standards into their own plans to ensure inclusive learning environments.

How Healthy Is Your Library? Diagnosing Culture And Curing The Patient, Emily A. Hicks

Roesch Library Faculty Presentations

Every library has a distinctive organizational culture with norms, values, rules, beliefs, and basic assumptions that have developed over time and are shared by the people who make up the organization. This culture shapes the perceptions and assumptions of the library’s personnel. A healthy culture can evoke a passion for the work, a loyalty and commitment to the organization’s mission, and a deep-seated belief in the organization’s value.

Libraries with a healthy culture are resilient, responsive, and inclusive. The health of an organization is the responsibility of every member, not just the formal leadership.

Using a combination of graphics and …

Strengthening Skills: Hosting A Research Boot Camp, Stephanie Soule, Heidi Gauder

Roesch Library Faculty Presentations

Instruction librarians and an academic department formed a community of practice and developed a three-day research “boot camp” for graduate research assistants. The students gained critical research skills, which benefited their department, while the librarians experimented with new instruction techniques.

Write Together: Assessing Writing Center Data For Library Collaboration, Heidi Gauder, Hector Escobar

Roesch Library Faculty Presentations

Two academic support units, the library and the writing center, will be co-located on the library’s first floor starting Fall 2014. With a mandate to integrate services, the library was particularly interested in learning how the writing center addressed the evaluation, integration and attribution of sources, tasks similar to the work of reference librarians. Learn how we analyzed the writing center’s consultant reports in order to gain a deeper understanding of their work and prepare for a more effective service integration.

Integrated Service Spaces: New Ways Of Assessing Collaboration., Hector Escobar, Heidi Gauder

Roesch Library Faculty Presentations

Many academic libraries have participated in the growing trend in creating unified service desks, where users visit one desk to get help from a variety of library and other campus services. The University of Dayton’s Roesch Library, however, is exploring a different model. It is piloting a service that lends itself to true integration with external departments. Although unified service desks offer the convenience of one-stop assistance, the various units may still act as silos. Service integration facilitates better cross-training and less confusion for students who may need multiple forms of help in one common area.

The library began to …

Using Assessment To Leverage Collaboration With The Campus Writing Center, Heidi Gauder, Hector Escobar

Roesch Library Faculty Presentations

Purpose

Like many academic libraries, the University of Dayton’s Roesch Library houses a writing center. Currently located on the Library’s 2nd floor, it will soon move and become integrated with the library’s reference service. Since the writing center operates independently from the library (e.g., it is staffed by students and reports to different campus administrators), the library reference team, comprised of tenure-line faculty librarians, wanted to better understand writing center services. Given that research and writing are often intertwined, the library was particularly interested in learning how the writing center addressed the evaluation, integration and attribution of sources, tasks similar …

Mapping For Change: Re-Imagining Assessment With Concept Maps, Heidi Gauder, Fred W. Jenkins

Roesch Library Faculty Presentations

Facilitate student creativity and assess information skills at the same time with concept maps. Learn how to administer these easy assessments and analyze them for evidence of learning. The presenters will demonstrate how this assessment technique can be used in multiple situations and how it is possible to transform these maps into results that can be easily understood by stakeholders.

“You Look A Little Young To Be In College”: Preschoolers And Academic Libraries, Amanda Black, Heidi Gauder

Roesch Library Faculty Presentations

Learn how one academic library facilitates learning at the pre-school level through targeted programming opportunities. Working with preschool teachers, this library developed age-appropriate activities for children to experience an academic library environment. The Ohio Early Learning and Development Standards were utilized in describing the learning outcomes associated with the activities. This poster will show how academic libraries can provide outreach to the community with fun learning experiences for the youngest of users.

Programming Prowess: Transform Your Library With Engaging Events, Katy Kelly

Roesch Library Faculty Presentations

Innovative programming with a purpose can transform the perception of an academic library. Learn how to develop your programming prowess, from idea to implementation, at this engaging workshop. The presenter will demonstrate how library staff interests can drive creative programming and attract many participants, even while adhering to traditional library programming goals: drawing people to the physical building, its collections or services.

Creative programming is often times surprising and newsworthy, so it has the potential to drive community and media attention to the library in a positive way. Attendees will hear about case studies of unconventional and traditional library programming. …

All Majors Welcome: Library Internships And Career Development, Heidi Gauder, Katy Kelly, Colleen Hoelscher

Roesch Library Faculty Presentations

The academic library can play a crucial role in experiential learning, particularly through student internships. This library is one of the larger units on campus to employ student workers and we spend many hours training them to handle questions at service desks, assist with cataloging functions, help digitize materials, and a variety of other tasks. In 2011, we built on that idea of student workers and partnered with the University Honors Program to offer customized experiential learning through paid internships. These internships allowed us to spend additional time with students in preparation for their chosen careers or graduate school, helped …

Sketching Success: Assessing Learning Outcomes With Concept Maps, Heidi Gauder, Fred W. Jenkins

Roesch Library Faculty Presentations

Learn how one library uses concept maps to conduct both quick and in-depth assessments of student learning. This technique evolved into a more formal assessment with pre- and post-testing for both one-shot instruction sessions and semester-long research classes. After transcribing the concepts to spreadsheets, librarians standardize the terms and map them to ACRL Information Literacy Standards for more rigorous analysis and assessment. Discover how concept maps can be easily utilized for assessment.

The Changing Nature Of The Text, Fred W. Jenkins

Roesch Library Faculty Presentations

No abstract provided.

The Socialite Library, Katy Kelly

Roesch Library Faculty Presentations

Feel like you’re using social media on behalf of your library “just because” and to an unresponsive audience? Think of a great party host. They plan the party and provide a welcoming space. Maybe they even incentivize you to attend and participate. Great hosts also take the time to check how their guests are doing, respond to needs and complaints, and adjust the party to accommodate future attendees. Learn how one library revamped its social media by thinking like a socialite party host. Katy Kelly, Communications and Outreach Librarian at University of Dayton, Dayton, Ohio, will describe her use of …

Foursquare For Libraries: Your Users Are Ready To Check In!, Katy Kelly

Roesch Library Faculty Presentations

Libraries can use Foursquare to reward frequent visitors. Using mobile phones to check in, visitors use Foursquare to share their locations with friends as well as unlock special offers available at a location. Frequent visitors can become "mayors," thanks to algorithms, and locations can reward their mayors as they see fit. Our student government association suggested a semester-long contest for the chance to win a highly-coveted individual study room in the library during finals week. The library answered this request and hosted the contest with Foursquare. After launching the "V.I.P. Room" deal, check-ins at the library on Foursquare increased 992%. …

Tracking Tweets: Engage In Conversation About Your Library On Twitter, Katy Kelly

Roesch Library Faculty Presentations

Get an uncensored look at what people are saying about your library and provide responsive service using Twitter. For two years, tweets about and to a library Twitter account have been responded to, saved, and analyzed, revealing attitudes towards the library that were previously unknown. Once the library Twitter account began responding to tweets, the tweets about the library increased as did the number of the account followers (up 500%). By the third semester of an active and responsive Twitter presence, a student journalist named the library Twitter account a "campus legend." This poster session will showcase Twitter as a …

Revolutionizing Etd Operations With Effective Workflows, Emily A. Hicks

Roesch Library Faculty Presentations

Learning Objectives:

1. Identify factors to consider when altering existing workflows or setting up new workflows for ETDs.

2. Recognize the value of collaboration between the Graduate School and the Libraries to facilitate efficient workflows for processing, approving, and cataloging ETDs.

Summary:

This poster will illustrate the evolution of workflows for theses and dissertations at the University of Dayton. When the University of Dayton implemented electronic theses and dissertations (ETDs) in 2008, the Graduate School and the University Libraries already had a long history of collaboration on print format checking and commercial binding of theses and dissertations. The furthering of …

Get @ Us!: Using Social Media To Market Libraries, Provide Customer Service, & Revitalize Outreach Efforts, Katy Kelly, Gwen Glazer

Roesch Library Faculty Presentations

The presenters all handle social media for their libraries, but in very different settings: a large academic library at a public-private research institution, a medium-sized academic library at a private university, and a medium-sized public library in a town that revolves around a university. The workshop will provide some general discussion about how the different technology environments elicit different responses from various user groups and, using Twitter as a microcosm, the similarities and differences between approaches will be discussed. The legalities concerning social media policies and the magic of paying attention to target audiences will also be explored.

The Magic Of Creative Collaboration: Using Libguides To Deliver Etd Information, Emily A. Hicks

Roesch Library Faculty Presentations

Learning Objectives for a Shared Interest Audience:

1. Identify one or more benefits to a partnership between the Graduate School and the University Libraries to market and deliver ETD processes and procedures online.
2. Recognize how LibGuides can be used to effectively deliver information about writing and submitting electronic theses and dissertations to graduate students.

Abstract

When the University of Dayton implemented electronic theses and dissertations (ETDs) in 2008, the Graduate School and University Libraries already had a long history of collaboration on format checking and commercial binding of theses and dissertations. The furthering of this partnership was instrumental to the successful …

Still Room For Reading: Recreational Reading Collections In Academic Libraries, Joan Giglierano, Fred W. Jenkins

Roesch Library Faculty Presentations

No abstract provided.

Old School And New School: Engaging Undergraduates In Discipline- Based Research, Heidi Gauder, Fred W. Jenkins

Roesch Library Faculty Presentations

Cross-unit collaboration and curriculum integration became a reality when librarians were approached by academic departments to teach a course about conducting discipline-specific research skills. At this university students are required to demonstrate general and discipline-specific information literacy competencies, which are determined by the departments and programs, not by the library; in reality most of the departments and programs adopt the general information literacy competencies for both sets of competencies.

Two departments, however, had 1-credit hour research courses on the books; in one case, the course had been taught over a weekend by a faculty member and in the other case, …

Going 3d, Frances E. Rice

Roesch Library Faculty Presentations

In addition to published materials, academic libraries often curate special collections. Some of these collections contain three‐dimensional objects like statues, sports memorabilia, art, and cultural objects. This poster session will demonstrate how one library has used 360 degree digital imaging to provide access to such objects, including the equipment and process used to generate animated flash files, and ways to assess user satisfaction. At this library space is at a premium. 3D objects cannot be stored in a single location; instead, they are stored across campus in boxes, filing cabinets, vaults, shelves, and closets. This causes a delay of two …

Using Emotional Intelligence To Get Through The Tough Times: Why Feelings Matter More Than Ever To 21st Century Libraries, Joan Giglierano, Emily A. Hicks

Roesch Library Faculty Presentations

During times of tight resources, cultivating the emotional intelligence (EI) of employees at all levels, in all areas of the library, can be a way to maintain service quality, reduce stress, and cope with change. Emotional intelligence includes characteristics such as self-awareness, adaptability, empathy, ability to work collaboratively, and communication skills. While the concept of EI has been a standard component of leadership development and management literature for almost two decades, relatively little research has been done on its applicability in libraries. Recent studies of library job ads have found demand for EI competencies, though they are seldom labeled as …

The Ohiolink Digital Media Center Application Profile: A New Tool For Ohio Digital Collections, Emily A. Hicks, Jody Perkins, Margaret Maurer

Roesch Library Faculty Presentations

No abstract provided.

The Ohiolink Digital Media Center Application Profile, A New Tool For Ohio Digital Collections, Emily A. Hicks, Jody Perkins, Margaret Maurer

Roesch Library Faculty Presentations

No abstract provided.