Social and Behavioral Sciences Commons^™

A Pandemic’S Potential To Haunt: A Longitudinal Look At The Professional Wellbeing Of Tn’S Infant And Early Childhood Mental Health (Iecmh) Workforce, Robyn A. Dolson

Electronic Theses and Dissertations

Infant and Early Childhood Mental Health (IECMH) providers engage in uniquely relational work with high-risk families that expose them to the full advantages (i.e., compassion satisfaction [CS]) and disadvantages (e.g., burn-out [BO]) of a helper role. Though the pandemic seemed poised to escalate disadvantage, most early pandemic studies found high CS alongside elevated BO. Unfortunately, as COVID-19 has continued, CS has declined while BO has increased. Given the delayed COVID-19 impact on children, these changes may be particularly acute for IECMH providers. Using a longitudinal cohort of 27 IECMH providers, this study aimed to describe and quantify changes in professional …

The Emotional Intelligence And Conflict Management Relationship In Black Women Leaders, Tina Raylyn Jackson

Electronic Theses and Dissertations

This study examined the relationship between emotional intelligence and conflict management styles in Black women leaders in the United States. The lack of literature surrounding Black women leaders' emotional intelligence or conflict management styles presented an opportunity to offer quantitative data connected to these constructs. A cross-sectional survey design was used to administer three surveys the Situational Test of Emotional Management- B, the Kraybill Conflict Style Inventory, and a modified version the Multidimensional Inventory of Black of Identity, that focused on Black female identity. Data from 124 participants were analyzed to learn if identity mediated the relationship between emotional intelligence …

Leader Humility And Employee Accountability: Psychological Safety As Mediator And Formalization As Moderator, Deri Natria, Eikla Luwlu Yasmina, Corina Riantoputra

Makara Human Behavior Studies in Asia

Employee accountability is significant for every organization. Even though leaders are regarded as essential to increasing employee accountability, the mechanism by which leaders influence employee accountability has not yet been researched comprehensively. Employing the social information processing theory, this study argues that leader humility influences employee accountability through psychological safety, and moderated by formalization. Data collection was carried out by convenience sampling using the time-lagged data collection method from 279 employees in a state-owned company in Indonesia. Accountability, leader humility, psychological safety, and formalization scales were used to measure the variables in this study.This model predicted 38% of the variance …

An Investigation Of Lgbtq+-Specific Workplace Microaggressions: Their Impact On Job Engagement And The Buffering Effects Of Organizational Trust And Identity Disclosure, Vishal Sooknanan

Electronic Thesis and Dissertation Repository

Minoritized employees are not protected from all forms of discrimination such as microaggressions. These are subtle discriminatory acts, with or without intent to harm, that target minoritized identities. Little research has investigated LGBTQ+ microaggressions even though the community is particularly at risk or tried to discern the unique nature of microaggressions when compared to other forms of subtle discrimination such as incivility. This study tested the relationship between LGBTQ+ microaggressions and job engagement, the roles of organizational trust and outness as moderators, as well as the unique contribution of microaggressions over and above incivility. LGBTQ+ microaggressions were not significantly related …

The Relationship Between Transformational Leadership And Attachment Theory Among Field Grade Officers In The U.S. Army, Rebecca Ochs

Dissertations

Purpose: The purpose of this quantitative correlational study was to determine what relationship exists between U.S. Army field grade officers’ self-reported scores on the five domains of the Leadership Practices Inventory (LPI) (Kouzes & Posner, 2002) and their self-reported scores on the Experiences in Close Relationships Scale (ECR) (Brennan et al., 1998). Methodology: This study used a correlational approach to collect quantitative data from U.S. Army field grade officers. Using the LPI, a self-report transformational leadership measurement tool developed by Kouzes and Posner (2002), that measures five domains that include: (a) model the way, (b) inspire a shared vision, (c) …

Using Behavior Sequence Analysis To Study Teams During Long- Duration Isolation And Confinement, Andres Käosaar, Dr. Nathan Smith, Dr. David A. Keatley, Pranav Ambhorkar, Dr. Moritz Von Looz, Konstantinos Konstantinidis

Journal of Human Performance in Extreme Environments

With a renewed impetus and appetite for human space exploration, both government-funded agencies and private companies are focusing on longer and farther crewed missions into the solar system. Such space missions rely on highly interdependent teams living and working together in isolated, confined, and extreme (ICE) environments. Understanding the behavioral patterns of teams in ICE environments is, thus, paramount for the future success of such missions. Due to the complexity of studying ICE teams, several researchers have called for methodological innovations to advance knowledge in this area. In the current research, a proof-of-concept methodological approach is introduced that provides a …

Onboarding Program Eastern Band Of Cherokee Indians - Key Findings, Quality Improvement Center For Workforce Development

Other QIC-WD Products

Background

The QIC-WD worked with the Eastern Band of Cherokee Indians (EBCI) Family Safety Program (FSP) to address workforce challenges. FSP is a relatively new agency, established in 2015, and when they began working with the QIC-WD in 2017, FSP employed approximately 20 social workers, who provided direct service to children and families. Persistent vacancies were of greater concern than turnover. The QIC-WD partnered with FSP to conduct a needs assessment and identify areas of need that could be addressed through a workforce intervention. Three areas of need were identified as offering the strongest opportunities for intervention through the QIC-WD …

Frontline Job Redesign Louisiana - Key Findings, Quality Improvement Center For Workforce Development

Other QIC-WD Products

Background

In 2017, the QIC-WD began working with the Louisiana Department of Children and Family Services (DCFS). At that time DCFS had an average turnover rate of 24% across the state with one region having a rate of 51% and another with a low of 8%. A thorough needs assessment identified that high caseloads and a large number of administrative tasks were barriers to caseworkers’ ability to effectively engage in the clinical aspects of their work and led to the decision to redesign the frontline caseworker job.

The intervention created a new job, the Child Welfare Team Specialist (CWTS), …

Supportive Supervision And Resiliency Ohio - Key Findings, Quality Improvement Center For Workforce Development

Other QIC-WD Products

Background The Ohio Department of Job and Family Services (ODJFS) started working with the QIC-WD in October 2017 to better understand its turnover problem. Eight counties volunteered to be part of the entire study. They participated in a thorough needs assessment process which led to creation of Coach Ohio, a multi-level blend of two interventions that addressed key needs across the counties regarding work-related traumatic stress and supportive supervision. Four counties and half of the largest county participated in the intervention while three counties and the other half of the largest county participated as comparison counties. Among these counties the …

Addressing Work-Related Traumatic Stress Nebraska - Key Findings, Quality Improvement Center For Workforce Development

Other QIC-WD Products

Background

Nebraska’s Department of Child and Family Services (DCFS) started working with the QIC-WD in 2017 to better understand its turnover problem and found that, among workers who left the agency in 2017, it typically happened within the first two years and the turnover rate in 2017 was about 30%. The team examined many contributing factors through a needs assessment and designed CFS Strong to improve employee retention by addressing work-related traumatic stress among the child welfare workforce.

According to the Secondary Traumatic Stress (STS) scale administered in December 2017, the overall presence of STS symptoms in DCFS staff was …

Competency-Based Personnel Selection Oklahoma - Key Findings, Quality Improvement Center For Workforce Development

Other QIC-WD Products

Background

The QIC-WD began working with Oklahoma Human Services (OKDHS) in 2017. At that time OKDHS had an average turnover rate of 25% among Child Welfare Specialist (CWS) I and IIs. Agency leaders expressed a desire to better understand turnover rates with an eye toward increasing the retention of more competent performers. A thorough needs assessment led to the decision to design and implement a competency-based personnel selection intervention to address inconsistencies in hiring and better identify candidates with the desired competencies to be hired as a CWS. The evaluation was designed to include an implementation evaluation; a validation …

Organizational Change Process Milwaukee - Key Findings, Quality Improvement Center For Workforce Development

Other QIC-WD Products

Background

The QIC-WD team engaged with the Department of Milwaukee Child Protective Services (DMCPS) in 2017 to conduct a thorough needs assessment to understand the root causes underlying a high turnover rate among Initial Assessment Specialists. In 2016, the overall turnover rate, including both external turnover and internal movement, was just under 49%, with a little over 11% due to internal movement and 37% due external turnover. The Organizational Social Context (OSC) baseline survey showed that there were several aspects of both culture and climate that were in need of improvement, including: 1) a hierarchical decision-making structure, 2) high …

Am I Committed Or Conflicted? Examining Implications Of Self-Concept Structure For Self-Regulation, Well-Being, And Performance, Nicholas Aaron Moon

Theses and Dissertations

Although research on self-concept is extensive, few studies have examined the relationship between specific aspects of self-concept structure (e.g., self-concept clarity) and self-regulation constructs (e.g., goal commitment). In addition, research has linked aspects of self-concept structure with well-being outcomes, but less is known about the mechanisms involved in these relationships. This research addresses these two issues by examining self-concept structure (self-concept clarity and self-concept differentiation) as antecedents of key self-regulatory mechanisms (goal commitment and goal conflict) and how these linkages may help explain connections between self-concept structure and well-being and performance. More specifically, two studies examined these relationships, with Study …

Actions Speak Louder Than Words: The Role Of Organization Segmentation Norms On Work-Family Enrichment, Engagement & Burnout, Sarah Jensen

Theses and Dissertations

Increased frequency of virtual work environments has changed the dynamics of boundary management decisions for employees and underscored the importance of organizations being aware and purposeful of how their norms will impact their employees. The goal of this study was to a) understand how organizations norms towards segmentation impact employee burnout, engagement, and enrichment, and b) how segmentation preferences, job demands, and job crafting strengthen these relationships. Two samples of participants were recruited from a mental health organization (N = 73) and mTurk (N = 80) to complete surveys on the variables for the study. Organizations with a norm for …

Do Women See Leadership As Risky? The Potential Role Of Stereotypes And The Perception Of Risk In Claiming A Leader Identity, Julia Macgregor-Peralta

Theses and Dissertations

The purpose of this research was to determine if women perceive leadership as riskier than men do, and whether that could be holding women back. Specifically, this study investigated the influence of gender and leadership views on the development of leader identity and the role that perception of risk of leadership plays. Role Congruity Theory of Leadership, Lack of Fit, and Adaptive Leadership Theory were used as theoretical frameworks in this cross-sectional study using 2022 archival data. Participants were undergraduate and graduate students from five different universities in the United States. Leader role alignment (LRA), which is the congruence between …

Employee Engagement Is The Key: Its Mediating Role Between Person–Environment Fit And Organizational Commitment Among Filipino Employees, Ma. Criselda T. Pacquing

Makara Human Behavior Studies in Asia

Employee engagement has been a popular topic in human resources management and development for several years now. However, the majority of the information on this construct came from the perspective of other cultures, and scientific research-based literature conducted on the engaging behavior of Filipinos, most notably on the antecedents and consequences, is limited. Thus, this study aimed to examine P–E fit and organizational commitment as an antecedent and the consequence of employee engagement, respectively. Similarly, the mediating function of employee engagement on the association of P–E fit with organizational commitment was explored. A total of 1252 employees from different Filipino-owned …

Fake It Till You Make It: Emotional Labor, Burnout And The Mediating Role Of Perceived Organizational Support Among School Teachers In Coastal Karnataka, Oishika Sarkar Ms., Reshma N.S., Bs Mahesh

Manipal Journal of Nursing and Health Sciences

Burnout, which occurs as a prolonged response to chronic interpersonal pressures on the job, is becoming more common in human service professions such as teaching. All of these human service jobs have one thing in common: continuous interpersonal contact. This direct contact with people leads to the performance of emotional labour, which is defined as the regulation of feelings in the workplace in order to conform to organizational regulations, which contributes to employee burnout. Perceived Organizational Support, according to Job Demands and Resources Theory, can be a protective factor for employees by acting as a job resource that buffers the …

Why Employees Accept Lower Pay At Mission-Oriented Companies, Insiya Hussain, Marko Pitesa, Stefan Thau, Michael Schaerer

Research Collection Lee Kong Chian School Of Business

Today’s companies are likely to tout how their work benefits human welfare or “makes the world a better place.” Recent research suggests that this may come with a potential financial drawback for workers, as it can inhibit them from negotiating for higher pay. Over five studies, job candidates consistently reported that they worried asking for higher pay from these companies would be seen as greedy or inappropriate. This suggests they are aware of a common bias, known as motivation purity bias, where managers believe employees interested in material rewards of work (such as pay) are less motivated than those motivated …

Psychometric Validation Of The Team Resilience Inventory, Alexander J. Mcgregor 6971928

Electronic Thesis and Dissertation Repository

Work teams frequently face adversities that may affect group processes and ultimately lead to a loss of performance. Despite a large literature on the characteristics of high-performance work teams, we know little about the processes by which teams resist, persist through, adapt to, recover from, or otherwise be resilient to challenges that they encounter. In part, this is due to the lack of a psychometrically sound and well-validated measure for team resilience; how work teams collectively respond to and ‘bounce back’ from adversities. The present dissertation project addresses this need in the literature through the development and validation of the …

Work-Life Balance Is Imperative For How We Spend Our Time At Work And With Family, Terreca M. Defehr, Jillene Seiver

2023 Symposium

Work-life balance is imperative to how we spend our time at work and with family, and it appears to matter whether we have a job or career, which of our roles we value most, and our degree of responsibility for our children.

Affectivity And Its Role In Predicting Sociometric Position In Small Group Networks, Roy Hui

Electronic Thesis and Dissertation Repository

An individual’s tendency to experience positive emotions can impact the likelihood they find themselves in advantageous positions within their social circle. Adopting a network perspective to map social relations, the current study examined the extent to which dispositional positive affectivity predicts one’s eigenvector centrality and indegree centrality within interaction networks and status networks, respectively. Gathering data during the Fall of 2023, I collected data from 16 student clubs and the members within them and utilised multilevel modeling to disaggregate data. Controlling for individual demographics and group-structure variables, the results suggest that dispositional positive affectivity significantly predicted eigenvector centrality for interaction …

Fanning The Embers Of Discrimination At Work: Does Reward Structure Fuel Incivility?, Sam Allen

University Honors Theses

In recent years, there has been an uptick in public awareness of systemic and structural inequities within the workplace. Organizational reward structures (i.e., performance-based and seniority-based) act as incentives for employees' contributions toward organizational goals, but could also motivate employees' drive for gaining or maintaining social status by undermining other employees, particularly targeting people with minority status. The proposed research will study the relationship between reward structures and the perpetration of incivility by accounting for perpetrators' social dominance orientation (SDO), their motivations to protect the status quo (MPSQ), and the presence of minority race targets. We draw from SDO, status …

Exploring The Experience Of Disclosing In The Workplace, Jillian Auger

Electronic Thesis and Dissertation Repository

An alarming rate of workplace violence/harassment is observed each year, with negative outcomes that affect the organization (i.e., financial loss) and those directly involved (i.e., job loss, financial strain, fear of being blamed, being labeled a ‘troublemaker’). The literature indicates that, for many victim-survivors, there is little hope for positive outcomes following a disclosure of workplace violence/harassment. In fact, some studies show that negative reactions to disclosure can compound and intensify the impact of violence/harassment on psychological functioning. However, minimal research has been devoted to the experiences of victim-survivors regarding the outcomes of a disclosure. Utilizing virtual semi-structured interviews, the …

Spotlight On Innovative Recruitment Strategies: Northwest Ohio Fellowship Program, Quality Improvement Center For Workforce Development (Qic-Wd)

Other QIC-WD Products

Ohio is a county-administered children services (formerly known as child welfare) system. Like many other states, Ohio is experiencing a shortage of child protective services (CPS) workers. County leaders report that this is due to high rates of turnover compounded by rising wages and competition from outside employers. Traditional recruitment techniques and programs, including traditional partnerships with universities with social work programs, are not adequate to meet the current level of need for new children services workers. Although social work majors come to children service agencies with a training set that allows faster onboarding, social work majors make up less …

Home-Office During Covid-19 Pandemic In Brazil: Perceived Influences On Performance And Competency Management, Yuri Enes, Mariana Borges Nunes Vieira, Francisco Antonio Coelho Junior Dr., Delciene Pereira, Érica Rodrigues Zanon

The Qualitative Report

There has never been so much flexibility and organizational capacity to adjust to the effects of the COVID-19 pandemic on work. This article examines beliefs and perceptions related to new arrangements imposed by compulsory telework on skills and performance management practices, as well as identifying related advantages and disadvantages associated. This paper draws on 17 in-depth interviews using the collaborative interactive action research method. The authors study how leaders acted in multiple ways, aiming to reduce the negative effects on workers and work design and provide greater balance of actions. The perspective of multiple levels of action was adopted, considering …

The Psychometric Evaluation Of Decent Work In India, Jadvir K. Gill

Industrial-Organizational Psychology Dissertations

Work has a high impact on an individual’s well-being, health, and the lives of their loved ones who depend on them (Ford et al., 2013). The Decent Work Scale, constructed by Duffy et. al. (2017), measures what it means to have access to decent work (safe conditions, time for leisure and rest, support for family and social values, adequate compensation, and access to adequate health care) in the United States. However, a gap in the social sciences is the lack of external validity. Psychological research has mainly focused its attention on western, educated, industrialized, rich, and democratic nations and then …

Quiet Quitting: Navigating An Old Phenomenon In The New Normal, Eilish Keane

College of Science and Health Theses and Dissertations

Quiet quitting is a recently popularized trend that has taken the workplace by storm following the onset of the COVID-19 pandemic. The term is not clear or easily defined, described by some as an anti-work philosophy and by others as healthy boundary setting. This review explores the evidence that quiet quitting is occurring, similar concepts from the I-O literature that appear highly similar to quiet quitting (i.e., disengagement, work-life balance), how Job Demands-Resources Theory may apply, the potential role of the psychological contract, how the pandemic uniquely contributed to the trend, recommendations for addressing or preventing quiet quitting in the …

Latinas In Leadership Positions In The United States: Theories, Characteristics, And Recommendations, Fernanda Ibanez

College of Science and Health Theses and Dissertations

In the United States, Latinas are one of the fastest growing populations in the workforce today. Despite increased presence in the labor market, it has not resulted in significant increases in the representation of Latinas in top and middle level leadership positions. This thesis details the current state of Latinas as leaders, as well as the theoretical background pertaining to leadership styles and challenges that Latinas face. Finally, the thesis aims to serve as a resource for Latinas currently occupying a leadership role, or looking to occupy one in the future, by offering recommendations of characteristics and behaviors that relate …

Cognitive, Ideological, And Goal-Pursuit Barriers To Ethical Decision Making, Jeffrey J. Bailey

Mountain Plains Journal of Business and Technology

This paper brings together diverse research findings to suggest that there are several cognitive, ideological, and goal-pursuit barriers that often get in the way of ethical decision-making. The barriers lead managers to give little or no conscious attention to the ethical implications of their actions. The barriers that I categorize and describe are overconfidence, cognitively “filling-in” of missing information, social norm beliefs, ethical fixed mindsets, metaphors in-use, fairness and justice ideology, behavioral scripts, goal-fever (teleopathy), and goal framing. I describe the processes and mechanisms that underlie these barriers to increase awareness of them so that the willing manager may be …

The Impact Of Leadership Turnover On Child Welfare Workforce Initiatives, Courtney Harrison, Megan Paul

QIC-Takes

Turnover among public child welfare leaders is prevalent. Across the eight QIC-WD intervention sites, leadership turnover was one of the most common implementation challenges observed by the QIC-WD team. Leadership changes can disrupt the implementation of a workforce initiative by shifting agency-level priorities, the organizational climate, or key staff.

Child welfare leaders may be appointed or hired in many different ways in different jurisdictions. In some states, the Governor appoints a cabinet-level child welfare director who oversees a stand-alone agency. This means that child welfare leadership changes follow the political election cycle with new governors appointing new agency leaders every …