Social and Behavioral Sciences Commons^™

Trials To Triumphs: A Conceptual Integration Of Resilience And Leadership, Siri Kazilionis

CMC Senior Theses

This thesis is a conceptual integration of the psychological construct of resilience and leadership. It emphasizes how leaders develop and utilize resilience to navigate adversity effectively. This thesis defines psychological resilience as a capacity built through life experiences and measurable through various scales. The literature selected focuses on the resilient leader, distinguished by emotional competence, personal growth, and a significant organizational impact. It challenges conventional leadership perceptions by underscoring the importance of resilience, particularly in crises. The research introduces essential theoretical models, including the Adversity Leadership Praxis Trajectory (APT) and Förster and Duchek's Three-Part Model, to elucidate how resilience is …

Leaning In, Or Lack Thereof: Uncovering The Impacts Of Intersectional Discrimination On Asian American Women, Nishka Khoobchandani

CMC Senior Theses

Women in the workplace are told to lean into their strengths and self-advocate in order to get promoted but this does not take into account the systemic barriers that prevent them from wanting to in the first place. Compared to women of other ethnicities, Asian American women have the lowest ratio of representation at the executive versus non-executive level. Yet, there is a lack of research on how two marginalized identities – as a woman and as an Asian American individual – synergistically interact and explain the intersectional discrimination only experienced by Asian American women, potentially interacting with cultural variables …

Cross-Cultural Examination Of Vacation Policy On Employee Satisfaction And Happiness, Ketan D. Parekh

CMC Senior Theses

With the advent of technological advancement, entrepreneurship, and a higher emphasis on meritocracy, societies across the globe have experienced intense competition to outdo one another. This has pushed companies to place increased importance on worker productivity; large and small companies want to see their employees work harder, longer, and faster. With this increased demand for work, companies today are making sure they have suitable reward systems to ensure worker satisfaction and quality work production. However, what these reward systems look like and how they function contrast significantly across cultures, especially as it pertains to corporate leave policies. This thesis examines …

Using Agile Principles To Implement Workplace Diversity, Equity, And Inclusion Best Practices, Jennifer Bernardez

CMC Senior Theses

Companies understand the importance of diversity, equity, and inclusion (DEI) in the workplace and are willing to invest to achieve successful DEI results. Unfortunately, the results of these efforts have been inconsistent at best. Over the last twenty years, companies have successfully applied Agile principles to to achieve successful project management results. This paper describes how to apply Agile principles to DEI initiatives. Additionally, a practical model for achieving DEI results in the areas of hiring, onboarding, employee retention, and assessment, has been developed and is presented. Application of this innovative model will help companies achieve desired results from investments …

Seeing Through Woke-Washing: Effects Of Projected Diversity Values And Leader Racial Diversity On Equity In Workplace Outcomes, Adrienne M. Kafka

CMC Senior Theses

The presence of multicultural values, emphasizing the appreciation of distinct cultural identities in companies’ promotional materials, versus colorblind values, which minimize cultural distinctions, may affect Black/Hispanic/Latinx (BHL) vs White individuals’ cognitive ability employment selection test scores and likelihood of applying to an organization differently depending on the company’s demonstrated leader racial diversity (LRD). Participants (N = 419), recruited via Amazon MTurk, read a hypothetical job application call and mission statement with a specific diversity ideology emphasized (multiculturalism, colorblind, control, Black Lives Matter (BLM)) and viewed headshots of the company C-suite either with low LRD (mostly White) or high LRD before …

Leading In Leaderless Teams: Exploring The Effect Of A Skills Mindset On Shared Leadership And Implicit Mental Models, Hayley Giffin

CMC Senior Theses

Employees, students, and individuals are currently expected to perform leadership behaviors more than ever, even when their formal roles do not indicate a leadership position. In this climate, developing transferable leadership skills has become a critical capability. This study explores the effect of maintaining a skills mindset on the display of shared leadership behaviors in leaderless teams. I hypothesize that a skills mindset will lead to more shared leadership behaviors than a roles mindset, that this effect will be explained by increased leadership self-efficacy (LSE) and increased leader identity (LI), and that this effect will be stronger for participants with …

Leader Self-Awareness: Inception, Progress And Future, Frankie Rayis

CMC Senior Theses

This paper examines the theoretical and empirical literature on the field of leader self-awareness, in an effort to provide an overarching review of the inception, development, and potential future of the theory. The concept’s origins of managerial self-awareness (MSA) and self-other agreement (SOA) are considered, as is the progress of leader-self awareness through a variety of updated metrics. Relationships with organizational outcomes and the ability to develop leader self-awareness in individuals are investigated, and the paper concludes with my assessment of the theory in a discussion of the field’s limitations and recommendations for future research, hopefully providing direction that will …

The Use Of Personality Testing In Personnel Selection, Riya Kumar

CMC Senior Theses

Research has shown that more than 45% of American companies are opting to integrate personality tests in their recruitment processes. Given this surge in personality testing, this thesis examines whether personality testing is a valid predictor of job-fit and performance in the context of personnel selection. A large proportion of this paper is focused upon the Big-Five factor model, its limitations, and derivative tests of the model. The impact of technology upon personality testing is also discussed as an emerging field. By tracing and examining the history of personality testing to current day, I have found that personality tests are …

The Changing Nature Of Work, Leadership, And Organizational Culture In Future Ready Organizations, Saloni Dhir

CMC Senior Theses

Abstract

The relationship between individual and organizational performance is a key challenge for leaders in modern organizations, especially with the current disruption in technology and innovation. This thesis is a literature review and compilation of the relevant empirical evidence on various processes of industrial groups and organizational characteristics such as the changing nature of work, leadership, and company culture in detail. I investigate the complex challenges that millennials and organizations are facing in the current VUCA work environment as well as their potential responses to these changes. I map out the evolution of the concept of work and compare changes …

Leadership, Empowerment, And Motivation: An Analysis Of Modern Management, Patrick J. Myers

CMC Senior Theses

The purpose of this paper is to explore the role of management in organizations and, specifically, look at the overlap between management and leadership with a particular focus on empowerment. With considerations of previous literature, current examples, and a case study interview, this literature seeks to solidify the importance of leadership by managers in the workplace. Furthermore, it seeks to highlight the role of empowerment, presented by the leader and experienced by followers, in creating a thriving workplace built on culture and trust. Lastly, the literature aims to better understand the motivations of the modern employee to provide potential areas …

Dynamic Motivation To Lead: Construct Validity Of Motivation To Lead, Leya Aronoff

CMC Senior Theses

Although motivation to lead (MTL) was characterized as stable, recent research suggested otherwise. This study explored the malleability of MTL and its predictors. Individuals with high affective-identity MTL are motivated to lead because they enjoy leading. Individuals with high social normative MTL are motivated by an obligation to lead. Individuals with high noncalculative MTL are drawn to leadership because they avoid weighing the costs and benefits of leading. Applicants to a California college were sent a questionnaire on MTL and leadership self-efficacy (LSE) (Time 1 assessment, N = 2704). Four years later (Time 2), participants who responded at Time 1 …

Finding Balance Between The Needs For Conformity And Individuality: An Exploration Of Identity, C.C. Schwab

CMC Senior Theses

Just as society has changed a lot within the past 100 years, the concept of identity has also evolved significantly. A big factor in the evolution of identity has been the realization that social and group phenomena influence all conceptualizations of identity. In this review, I explore identity through the lens of Optimal Distinctiveness theory (ODT), which proposes that humans have two opposing social motives (distinctiveness and inclusiveness) that position them amidst an internal battle over identity.

I start by defining identity and the self, including the distinction between the two. Next, I explore identity formation and different types of …

Why Empirical Studies Of The Groupthink Model Have Failed, Nolan Rajakumar

CMC Senior Theses

The theory of groupthink has been highly beneficial in the study of how groups make decisions. It has permeated almost every field containing decision making groups. Despite its popularity, there has been a surprising lack of empirical support for the model. It is the aim of this paper to suggest a possible explanation for the current state of groupthink research. First the groupthink model is described briefly, followed by a look at several selected empirical and case studies of groupthink. A potential reason for the dearth of empirical is then proposed along with a suggestion for future groupthink research.

An Analysis And Critique Of Mental Health Treatment In American State Prisons And Proposal For Improved Care, Shelby Hayne

Scripps Senior Theses

Mental health treatment in state prisons is revealed to be highly variable, under-funded, and systematically inadequate. Existing literature exposes this injustice but fails to provide a comprehensive proposal for reform. This paper attempts to fill that gap, outlining a cost-effective, evidence-based treatment proposal, directly addressing the deficits in care revealed through analysis of our current system. In addition, this paper provides historical overviews of the prison system and mental health treatment, utilizing theoretical perspectives to contextualize this proposal in the present state of affairs. Lastly, the evidence is provided to emphasize the potential economic and social benefits of improving mental …

Power Or Concerns: Contrasting Perspectives On Missionary Conflict, David R. Dunaetz, Ant Greenham

CGU Faculty Publications and Research

Among the consequences of conflicts between missionaries are a reduction in ministry effectiveness and an increase in the likelihood of missionary attrition. In contrast to perspectives of conflict management in Christian contexts which tend to focus on power (condemning the other party as sinful, enforcing submission to the hierarchical superior, or separation of the conflicting parties), the dual concern model of conflict management views conflict as an opportunity to understand each party’s concerns so that the two parties may cooperate and find solutions that correspond to the interests of both parties (Phil. 2:4). The dual concern model also predicts conflict …

Mindfulness Matters: The Effects Of Mindfulness On Organizational Citizenship Behavior, Rowan Mulligan

CMC Senior Theses

Both mindfulness and authentic leadership base themselves on self-awareness. Authentic leadership has positively predicted organizational citizenship behavior (OCB), and mindfulness has been positively correlated to work engagement, which has shared positive relationships with OCB. Job demands (JD) have been shown to compromise work engagement. Using a sample of 134 MBA and undergraduate students, a longitudinal design evaluated the meditational role of authentic functioning (AF) between mindfulness and OCB and the moderating role of JD. Over the course of three months, three questionnaires were administered to measure mindfulness, AF, OCB, and JD. Despite the positive predictive relationship between mindfulness and AF, …

From Yosemite To A Global Market: How Patagonia, Inc. Has Created An Environmentally Sustainable And Socially Equitable Model Of Supply-Chain Management, Mary-Clare Bosco

Pomona Senior Theses

There is an urgent pressure of the time (2016) to re-evaluate our patterns of consumption to adapt to changing climates and reduce waste and pollution. Because an immediate restructuring of global production strategies is not likely any time soon, industrial innovators are finding new ways of redesigning supply-chain management in efforts to move towards environmentally sustainable business in which all manufacturing practices are transparent. Patagonia, Inc. is a testament to the often-debated question of economic value in green business practices, and this thesis acts as an outline as to how they arrived at such an impressive presence in the business …

The Power Of Perks: Equity Theory And Job Satisfaction In Silicon Valley, Kristi Sun

Scripps Senior Theses

Silicon Valley is known for its amazing workspace and perks. Due to Equity Theory and Two-factor Theory, employees should be content and stay longer. However, studies have found that there's a higher rate of job-hopping, which seems like a contradiction (Fallick et al, 2006). Participants were 135 engineers, ages 18 to 35 years old, who completed an online survey looking at job satisfaction, job expectations, perk usage, employee perception of perks, personal equity sensitivity, and comparison others. Recruitment was done through personal connections in the Bay Area and various social media sites that are targeted towards engineers. Results did not …

Transformational Leadership In The World Of Sales, Dalton R. Barnes

CMC Senior Theses

It takes a very specific type of person to be successful in sales; this makes recruiting and retaining effective employees a difficult task for companies in this field. Because finding and training these people is such a challenging task, it is in the best interest of companies to invest in training and developing their employees to be successful and avoid burning out. Bass and Riggio (2006) would note that in a field with such a high burnout rate, a transformational sales leader is important because they are generally able to build stronger follower loyalty, commitment, and satisfaction than their non-transformational …

Employee Engagement: Restoring Viability To A Corporate Cliché, Madeline G. Crawford

CMC Senior Theses

Employee engagement has taken over the corporate world. Whether it is the media, consulting firms, business leaders or human resources, everyone is talking about it. Despite the buzz in the corporate world and millions of dollars pumped into the industry, employee engagement has remained relatively unchanged and our comprehension of it is hazy. Examining the concept of employee engagement from conceptualization to present day helps provide a solid understanding of its foundation and where major evolutionary failings occurred. Prompted by Gallup’s takeover of the concept – from packaging, selling, measuring and intervening – the essence of employee engagement has been …

Is The Reception Better On A Different Channel? Interpersonal Communication Satisfaction Of Introverts And Extraverts During Face-To-Face Versus Instant Messenger Conversations, Christina S. Whalen

Scripps Senior Theses

Satisfying communication is sometimes hard to come by. Due to differences in social expression and reception, individuals tend to express and receive communication in dissimilar ways, especially within different social contexts. In the present study, the effects of personality and channel of communication on individual and mutual satisfaction after a conversation will be tested. Participants will take a personality test to determine introversion or extraversion. They will then be randomly assigned to conversation pairs which will communicate either through an instant messaging (IM) program or face-to-face (FtF). Satisfaction will be determined using a modified version of the Interpersonal Communication Satisfaction …

The Effects Of Interview Length On Gender And Personality Related Bias In Job Interviews, Emily Condon

Scripps Senior Theses

The proposed study explores the cognitive miser approach to perception formation in job interviews, as well as factors that may motivate people to not act as cognitive misers. Personality type (introverted and extraverted) and gender are characteristics of people that are associated with many stereotypes (Heilman, 2001; Andersen & Klatzky, 1987), and can have a large influence on an employer’s perception of an applicant, particularly when the employer is acting as a cognitive miser. It is hypothesized that in longer interviews, employers will be motivated to not act as cognitive misers, because they have more information about the applicant, have …

Architechture: Rebuilding The Traditional University For The 21st Century, Sarah E. Shearer

CMC Senior Theses

This senior thesis is an examination of the major complexities and considerations encountered in developing an e-learning program. In light of the changing landscape of higher education resulting from technological advancement, combined with changing pedagogies and financial pressures, traditional institutions are under heightened scrutiny and most in need of innovation. Online learning as been proposed as a solution to many of these issues, but creating a successful program is no small feat. Furthermore, experimental research on specific course designs and delivery often fails upon real-world implementation. Looking through the lens of Design-Base-Implementation Research (DBIR), an emerging research model that seeks …

The Making Of Latina Leaders: Leadership Styles, Influences, And Challenges, Alejandra Rivera

CMC Senior Theses

The purpose of this qualitative study was to find common themes among Latina leaders. This study aimed to identify the leadership styles and leadership qualities unique to Latina leaders. It also analyzed the factors that have contributed to or inhibited the advancement of Latina leaders, as well as the challenges they have faced during their journey to the top. Sixteen Latina leaders, representing a variety of sectors, were interviewed by the author asking each one to share her story of what has influenced the leader she has ultimately become. Three predetermined general research questions served as a basic structure for …

Weiser Carrots And Sticks: Motivation Beyond Money At The Shakedown Café, Julian A. Martinez

CMC Senior Theses

It is generally assumed that monetary incentivization is the most effective means of motivating organizationally-beneficial behaviors. Individuals, under this line of thought, pursue their own objective self-interest above all else. However, evidence is being uncovered that indicates that human motivation may be a much more complicated facet of the human psyche. The purpose of this study is to examine the deeper underpinnings that drive people work that might lie beyond financial rewards. In order to do this, the Shakedown Café, a student-run restaurant on Pitzer College’s campus, will be examined. This specific organization is of particular interest because it does …

How Men And Women Differ: Gender Differences In Communication Styles, Influence Tactics, And Leadership Styles, Karima Merchant

CMC Senior Theses

This paper lays the historical background for why women and leadership is an important topic today in order to discuss gender differences in communication styles, influence tactics, and leadership styles. This paper also outlines barriers women face when trying to attain and succeed in leadership positions. The analysis should provide a greater understanding of how men and women differ, especially in leadership and management positions, and what companies can do to help women overcome gender bias and discrimination in the workplace.

A Historical Review Of Five Of The Top Fast Food Restaurant Chains To Determine The Secrets Of Their Success, Alex Leon Lichtenberg

CMC Senior Theses

The primary goal of this paper is to critically examine five of the top nine US fast food chains to look at their history and to determine what factors have lead to their massive success. The companies that will be analyzed include: McDonald's, Taco Bell, Kentucky Fried Chicken, Domino's Pizza, and Subway. Similarities and differences of these companies are compared and contrasted throughout the paper and clearly demonstrate how each company has managed to capture and maintain major market share in their respective food categories. Areas that are examined range from product quality to to business models to consumer psychology. …

Managing The Millennials: Employee Retention Strategies For Generation Y, Nicholas W. Thompson

CMC Senior Theses

This paper provides a comprehensive analysis of Millennials' beliefs and attitudes and how that will affect their conception of the employer-employee psychological contract. This analysis should provide a greater understanding of how the childhoods of Millennials have affected their attitudes for life and career aspirations. Further, it explores retention strategies for workplace culture, management style, and growth and advancement.

Understanding The Effects Of Diversity In Mission From A Social Science Perspective, David R. Dunaetz

CGU Faculty Publications and Research

This study presents an overview of the results of empirical studies concerning diversity in work teams. Although these studies have most often been carried out in secular contexts, they support perspectives of human nature that are consistent with the biblical themes found associated with the Tower of Babel (the Similarity/Attraction Perspective) and Paul's metaphor of the Body of Christ and spiritual gifts (the Information/Decision Making Perspective). Key concepts are explained, including the measurement of diversity and team performance, task and relationship diversity, faultlines, cultural versus non-cultural diversity, and status. When the results of the various diversity studies are combined, it …

Work Attribute Importance And Loyalty Intention: Millennial Generation Psychological Contract, Laura M. Bottorff

CMC Senior Theses

This study investigated the importance that junior and senior job-seeking undergraduates (Millennial generation members) place on transactional and relational work attributes; how ratings vary by gender, experiences with layoff, and intended loyalty; and how well ratings match with actual attributes offered by organizations. Results are discussed in context of psychological contract theory. Students (n = 199) and recent graduates working full-time (n = 180) took separate online survey. Students indicated the importance of various work attributes (Ng, Schweitzer, & Lyons, 2010), loyalty intentions, and other related questions. Graduates answered only work attribute questions related to their current employer. Work attributes …