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Articles 1231 - 1260 of 1664

Full-Text Articles in Artificial Intelligence and Robotics

Artificial Intelligence: A Study On Governance, Policies, And Regulations, Weiyu Wang, Keng Siau May 2018

Artificial Intelligence: A Study On Governance, Policies, And Regulations, Weiyu Wang, Keng Siau

Research Collection School Of Computing and Information Systems

Artificial Intelligence (AI) is displacing jobs and creating an upheaval in the world. It will change the way we work and the way we live. What should be the AI governance, policies, and regulations? How can AI governance, policies, and regulations mitigate and alleviate the negative aspects of AI advancement? How will AI governance, policies, and regulations impact the future of work and the future of humanity? This longitudinal multiple case studies research will study the evolution and revolution of AI governance, policies, and regulations, and how governance, policies and regulations impact AI advancement and are impacted by AI advancement. …

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Demo Abstract: Simultaneous Energy Harvesting And Sensing Using Piezoelectric Energy Harvester, Dong Ma, Guohao Lan, Weitao Xu, Mahbub Hassan, Wen Hu Apr 2018

Demo Abstract: Simultaneous Energy Harvesting And Sensing Using Piezoelectric Energy Harvester, Dong Ma, Guohao Lan, Weitao Xu, Mahbub Hassan, Wen Hu

Research Collection School Of Computing and Information Systems

With the capability to harvest energy from low frequency motions or vibrations, piezoelectric energy harvesting has become a promising solution to achieve battery-less wearable system. Recently, many works have convincingly demonstrated that PEH can also act as a self-powered sensor for detecting a wide range of machine and human contexts, which suggests that energy harvesting and sensing can be performed concurrently. However, realization of simultaneous energy harvesting and sensing (SEHS) is challenging as the energy harvesting process distorts the sensing signal. In this demo, we propose a novel SEHS architecture prototyped in the form factor of an insole, which combines …

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Sehs: Simultaneous Energy Harvesting And Sensing Using Piezoelectric Energy Harvester, Dong Ma, Guohan Lan, Weitao Xu, Mahbub Hassan, Wen Hu Apr 2018

Sehs: Simultaneous Energy Harvesting And Sensing Using Piezoelectric Energy Harvester, Dong Ma, Guohan Lan, Weitao Xu, Mahbub Hassan, Wen Hu

Research Collection School Of Computing and Information Systems

Piezoelectric energy harvesting (PEH), which converts ambient motion, stress, and vibrations into usable electricity, may help combat battery issues in a growing number of industrial and wearable Internet of things (IoTs). Recently, many works have convincingly demonstrated that PEH can also act as a self-powered sensor for detecting a wide range of machine and human contexts. These developments suggest that the same PEH hardware could be potentially used for simultaneous energy harvesting and sensing (SEHS), offering a new design space for low cost and low power IoT devices. Unfortunately, realization of SEHS is challenging as the energy harvesting process distorts …

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Findings Of A User Study Of Automatically Generated Personas, Joni Salminen, Haewoon Kwak, Jisun An, Soon-Gyo Jung, Bernard J. Jansen Apr 2018

Findings Of A User Study Of Automatically Generated Personas, Joni Salminen, Haewoon Kwak, Jisun An, Soon-Gyo Jung, Bernard J. Jansen

Research Collection School Of Computing and Information Systems

We report findings and implications from a semi-naturalistic user study of a system for Automatic Persona Generation (APG) using large-scale audience data of an organization's social media channels conducted at the workplace of a major international corporation. Thirteen participants from a range of positions within the company engaged with the system in a use case scenario. We employed a variety of data collection methods, including mouse tracking and survey data, analyzing the data with a mixed method approach. Results show that having an interactive system may aid in keeping personas at the forefront while making customer-centric decisions and indicate that …

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Fixation And Confusion: Investigating Eye-Tracking Participants' Exposure To Information In Personas, Joni Salminen, Bernard J. Jansen, Jisun An, Soon-Gyo Jung, Lene Nielsen, Haewoon Kwak Mar 2018

Fixation And Confusion: Investigating Eye-Tracking Participants' Exposure To Information In Personas, Joni Salminen, Bernard J. Jansen, Jisun An, Soon-Gyo Jung, Lene Nielsen, Haewoon Kwak

Research Collection School Of Computing and Information Systems

To more effectively convey relevant information to end users of persona profiles, we conducted a user study consisting of 29 participants engaging with three persona layout treatments. We were interested in confusion engendered by the treatments on the participants, and conducted a within-subjects study in the actual work environment, using eye-tracking and talk-aloud data collection. We coded the verbal data into classes of informativeness and confusion and correlated it with fixations and durations on the Areas of Interests recorded by the eye-tracking device. We used various analysis techniques, including Mann-Whitney, regression, and Levenshtein distance, to investigate how confused users differed …

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Automatic Persona Generation (Apg): A Rationale And Demonstration, Soon-Gyo Jung, Joni Salminen, Haewoon Kwak, Jisun An, Bernard J Jansen Mar 2018

Automatic Persona Generation (Apg): A Rationale And Demonstration, Soon-Gyo Jung, Joni Salminen, Haewoon Kwak, Jisun An, Bernard J Jansen

Research Collection School Of Computing and Information Systems

We present Automatic Persona Generation (APG), a methodology and system for quantitative persona generation using large amounts of online social media data. The system is operational, beta deployed with several client organizations in multiple industry verticals and ranging from small-to-medium sized enterprises to large multi-national corporations. Using a robust web framework and stable back-end database, APG is currently processing tens of millions of user interactions with thousands of online digital products on multiple social media platforms, such as Facebook and YouTube. APG identifies both distinct and impactful user segments and then creates persona descriptions by automatically adding pertinent features, such …

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An Lstm Model For Cloze-Style Machine Comprehension, Shuohang Wang, Jing Jiang Mar 2018

An Lstm Model For Cloze-Style Machine Comprehension, Shuohang Wang, Jing Jiang

Research Collection School Of Computing and Information Systems

Machine comprehension is concerned with teaching machines to answer reading comprehension questions. In this paper we adopt an LSTM-based model we designed earlier for textual entailment and propose two new models for cloze-style machine comprehension. In our first model, we treat the document as a premise and the question as a hypothesis, and use an LSTM with attention mechanisms to match the question with the document. This LSTM remembers the best answer token found in the document while processing the question. Furthermore, we observe some special properties of machine comprehension and propose a two-layer LSTM model. In this model, we …

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The Way You Move: The Effect Of A Robot Surrogate Movement In Remote Collaboration, Martin Feick, Lora Oehlberg, Anthony Tang, André Miede, Ehud Sharlin Mar 2018

The Way You Move: The Effect Of A Robot Surrogate Movement In Remote Collaboration, Martin Feick, Lora Oehlberg, Anthony Tang, André Miede, Ehud Sharlin

Research Collection School Of Computing and Information Systems

In this paper, we discuss the role of the movement trajectory and velocity enabled by our tele-robotic system (ReMa) for remote collaboration on physical tasks. Our system reproduces changes in object orientation and position at a remote location using a humanoid robotic arm. However, even minor kinematics differences between robot and human arm can result in awkward or exaggerated robot movements. As a result, user communication with the robotic system can become less efficient, less fluent and more time intensive.

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Education In The Age Of Artificial Intelligence: How Will Technology Shape Learning?, Keng Siau Mar 2018

Education In The Age Of Artificial Intelligence: How Will Technology Shape Learning?, Keng Siau

Research Collection School Of Computing and Information Systems

The age of Artificial Intelligence (AI) is here! Higher education needs to prepare students for a world in which AI plays an increasingly dominant role. What are the jobs that can be replaced easily? How would higher education be affected in the age of AI, robotics, machine learning, and automation? How can higher education excel and flourish in the age of AI?

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Building Trust In Artificial Intelligence, Machine Learning, And Robotics, Keng Siau, Weiyu Wang Mar 2018

Building Trust In Artificial Intelligence, Machine Learning, And Robotics, Keng Siau, Weiyu Wang

Research Collection School Of Computing and Information Systems

In this article, we look at trust in artificial intelligence, machine learning (ML), and robotics. We first review the concept of trust in AI and examine how trust in AI may be different from trust in other technologies. We then discuss the differences between interpersonal trust and trust in technology and suggest factors that are crucial in building initial trust and developing continuous trust in artificial intelligence.

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Hiddencode: Hidden Acoustic Signal Capture With Vibration Energy Harvesting, Guohao Lan, Dong Ma, Mahbub Hassan, Wen Hu Mar 2018

Hiddencode: Hidden Acoustic Signal Capture With Vibration Energy Harvesting, Guohao Lan, Dong Ma, Mahbub Hassan, Wen Hu

Research Collection School Of Computing and Information Systems

The feasibility of using vibration energy harvesting (VEH) as an energy-efficient receiver for short-range acoustic data communication has been investigated recently. When data was encoded in acoustic signal within the energy harvesting frequency band and transmitted through a speaker, a VEH receiver was capable of decoding the data by processing the harvested energy signal. Although previous work created new opportunities for simultaneous energy harvesting and communication using the same hardware, the communication makes annoying sounds as the energy harvesting frequency band lies within the sensitive region of human auditory system. In this work, we present a novel modulation scheme to …

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Building Deep Networks On Grassmann Manifolds, Zhiwu Huang, J. Wu, Gool L. Van Feb 2018

Building Deep Networks On Grassmann Manifolds, Zhiwu Huang, J. Wu, Gool L. Van

Research Collection School Of Computing and Information Systems

Learning representations on Grassmann manifolds is popular in quite a few visual recognition tasks. In order to enable deep learning on Grassmann manifolds, this paper proposes a deep network architecture by generalizing the Euclidean network paradigm to Grassmann manifolds. In particular, we design full rank mapping layers to transform input Grassmannian data to more desirable ones, exploit re-orthonormalization layers to normalize the resulting matrices, study projection pooling layers to reduce the model complexity in the Grassmannian context, and devise projection mapping layers to respect Grassmannian geometry and meanwhile achieve Euclidean forms for regular output layers. To train the Grassmann networks, …

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Scalable Urban Mobile Crowdsourcing: Handling Uncertainty In Worker Movement, Shih-Fen Cheng, Cen Chen, Thivya Kandappu, Hoong Chuin Lau, Archan Misra, Nikita Jaiman, Randy Tandriansyah Daratan, Desmond Koh Feb 2018

Scalable Urban Mobile Crowdsourcing: Handling Uncertainty In Worker Movement, Shih-Fen Cheng, Cen Chen, Thivya Kandappu, Hoong Chuin Lau, Archan Misra, Nikita Jaiman, Randy Tandriansyah Daratan, Desmond Koh

Research Collection School Of Computing and Information Systems

In this article, we investigate effective ways of utilizing crowdworkers in providing various urban services. The task recommendation platform that we design can match tasks to crowdworkers based on workers’ historical trajectories and time budget limits, thus making recommendations personal and efficient. One major challenge we manage to address is the handling of crowdworker’s trajectory uncertainties. In this article, we explicitly allow multiple routine routes to be probabilistically associated with each worker. We formulate this problem as an integer linear program whose goal is to maximize the expected total utility achieved by all workers. We further exploit the separable structures …

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Risk-Sensitive Stochastic Orienteering Problems For Trip Optimization In Urban Environments, Pradeep Varakantham, Akshat Kumar, Hoong Chuin Lau, William Yeoh Feb 2018

Risk-Sensitive Stochastic Orienteering Problems For Trip Optimization In Urban Environments, Pradeep Varakantham, Akshat Kumar, Hoong Chuin Lau, William Yeoh

Research Collection School Of Computing and Information Systems

Orienteering Problems (OPs) are used to model many routing and trip planning problems. OPs are a variantof the well-known traveling salesman problem where the goal is to compute the highest reward path thatincludes a subset of vertices and has an overall travel time less than a specified deadline. However, the applicabilityof OPs is limited due to the assumption of deterministic and static travel times. To that end, Campbellet al. extended OPs to Stochastic OPs (SOPs) to represent uncertain travel times (Campbell et al. 2011). Inthis article, we make the following key contributions: (1) We extend SOPs to Dynamic SOPs (DSOPs), …

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Integrated Cooperation And Competition In Multi-Agent Decision-Making, Kyle Hollins Wray, Akshat Kumar, Shlomo Zilberstein Feb 2018

Integrated Cooperation And Competition In Multi-Agent Decision-Making, Kyle Hollins Wray, Akshat Kumar, Shlomo Zilberstein

Research Collection School Of Computing and Information Systems

Observing that many real-world sequential decision problems are not purely cooperative or purely competitive, we propose a new model—cooperative-competitive process (CCP)—that can simultaneously encapsulate both cooperation and competition.First, we discuss how the CCP model bridges the gap between cooperative and competitive models. Next, we investigate a specific class of group-dominant CCPs, in which agents cooperate to achieve a common goal as their primary objective, while also pursuing individual goals as a secondary objective. We provide an approximate solution for this class of problems that leverages stochastic finite-state controllers.The model is grounded in two multi-robot meeting and box pushing domains that …

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Resource-Constrained Scheduling For Maritime Traffic Management, Lucas Agussurja, Akshat Kumar, Hoong Chuin Lau Feb 2018

Resource-Constrained Scheduling For Maritime Traffic Management, Lucas Agussurja, Akshat Kumar, Hoong Chuin Lau

Research Collection School Of Computing and Information Systems

We address the problem of mitigating congestion and preventing hotspots in busy water areas such as Singapore Straits and port waters. Increasing maritime traffic coupled with narrow waterways makes vessel schedule coordination for just-in-time arrival critical for navigational safety. Our contributions are: 1) We formulate the maritime traffic management problem based on the real case study of Singapore waters; 2) We model the problem as a variant of the resource-constrained project scheduling problem (RCPSP), and formulate mixed-integer and constraint programming (MIP/CP) formulations; 3) To improve the scalability, we develop a combinatorial Benders (CB) approach that is significantly more effective than …

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Word Co-Occurrence Regularized Non-Negative Matrix Tri-Factorization For Text Data Co-Clustering, Aghiles Salah, Melissa Ailem, Mohamed Nadif Feb 2018

Word Co-Occurrence Regularized Non-Negative Matrix Tri-Factorization For Text Data Co-Clustering, Aghiles Salah, Melissa Ailem, Mohamed Nadif

Research Collection School Of Computing and Information Systems

Text data co-clustering is the process of partitioning the documents and words simultaneously. This approach has proven to be more useful than traditional one-sided clustering when dealing with sparsity. Among the wide range of co-clustering approaches, Non-Negative Matrix Tri-Factorization (NMTF) is recognized for its high performance, flexibility and theoretical foundations. One important aspect when dealing with text data, is to capture the semantic relationships between words since documents that are about the same topic may not necessarily use exactly the same vocabulary. However, this aspect has been overlooked by previous co-clustering models, including NMTF. To address this issue, we rely …

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Discriminant Analysis On Riemannian Manifold Of Gaussian Distributions For Face Recognition With Image Sets, W. Wang, R. Wang, Zhiwu Huang, S. Shan, X. Chen Jan 2018

Discriminant Analysis On Riemannian Manifold Of Gaussian Distributions For Face Recognition With Image Sets, W. Wang, R. Wang, Zhiwu Huang, S. Shan, X. Chen

Research Collection School Of Computing and Information Systems

To address the problem of face recognition with image sets, we aim to capture the underlying data distribution in each set and thus facilitate more robust classification. To this end, we represent image set as the Gaussian mixture model (GMM) comprising a number of Gaussian components with prior probabilities and seek to discriminate Gaussian components from different classes. Since in the light of information geometry, the Gaussians lie on a specific Riemannian manifold, this paper presents a method named discriminant analysis on Riemannian manifold of Gaussian distributions (DARG). We investigate several distance metrics between Gaussians and accordingly two discriminative learning …

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Pricing For A Last-Mile Transportation System, Yiwei Chen, Hai Wang Jan 2018

Pricing For A Last-Mile Transportation System, Yiwei Chen, Hai Wang

Research Collection School Of Computing and Information Systems

The Last-Mile Problem refers to the provision of travel service from the nearest public transportation node to a home or other destination. Last-Mile Transportation System (LMTS), which has recently emerged, provide on-demand shared transportation. We consider an LMTS with multiple passenger types—adults, senior citizens, children, and students. The LMTS designer determines the price for the passengers, last-mile service vehicle capacity, and service fleet size (number of vehicles) for each last-mile region to maximize the social welfare generated by the LMTS. The level of last-mile service (in terms of passenger waiting time) is approximated by using a batch arrival, batch service, …

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Dictionary Learning With Structured Noise, Pan Zhou, Cong Fang, Zhouchen Lin, Chao Zhang, Y. Edward Chang Jan 2018

Dictionary Learning With Structured Noise, Pan Zhou, Cong Fang, Zhouchen Lin, Chao Zhang, Y. Edward Chang

Research Collection School Of Computing and Information Systems

Recently, lots of dictionary learning methods have been proposed and successfully applied. However, many of them assume that the noise in data is drawn from Gaussian or Laplacian distribution and therefore they typically adopt the 2 or 1 norm to characterize these two kinds of noise, respectively. Since this assumption is inconsistent with the real cases, the performance of these methods is limited. In this paper, we propose a novel dictionary learning with structured noise (DLSN) method for handling noisy data. We decompose the original data into three parts: clean data, structured noise, and Gaussian noise, and then characterize them …

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Leveraging The Trade-Off Between Accuracy And Interpretability In A Hybrid Intelligent System, Di Wang, Chai Quek, Ah-Hwee Tan, Chunyan Miao, Geok See Ng, You Zhou Dec 2017

Leveraging The Trade-Off Between Accuracy And Interpretability In A Hybrid Intelligent System, Di Wang, Chai Quek, Ah-Hwee Tan, Chunyan Miao, Geok See Ng, You Zhou

Research Collection School Of Computing and Information Systems

Neural Fuzzy Inference System (NFIS) is a widely adopted paradigm to develop a data-driven learning system. This hybrid system has been widely adopted due to its accurate reasoning procedure and comprehensible inference rules. Although most NFISs primarily focus on accuracy, we have observed an ever increasing demand on improving the interpretability of NFISs and other types of machine learning systems. In this paper, we illustrate how we leverage the trade-off between accuracy and interpretability in an NFIS called Genetic Algorithm and Rough Set Incorporated Neural Fuzzy Inference System (GARSINFIS). In a nutshell, GARSINFIS self-organizes its network structure with a small …

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Multilingual Sentiment Analysis : From Formal To Informal And Scarce Resource Languages, Siaw Ling Lo, Erik Cambria, Raymond Chiong, David Cornforth Dec 2017

Multilingual Sentiment Analysis : From Formal To Informal And Scarce Resource Languages, Siaw Ling Lo, Erik Cambria, Raymond Chiong, David Cornforth

Research Collection School Of Computing and Information Systems

The ability to analyse online user-generated content related to sentiments (e.g., thoughts and opinions) on products or policies has become a de-facto skillset for many companies and organisations. Besides the challenge of understanding formal textual content, it is also necessary to take into consideration the informal and mixed linguistic nature of online social media languages, which are often coupled with localised slang as a way to express ‘true’ feelings. Due to the multilingual nature of social media data, analysis based on a single official language may carry the risk of not capturing the overall sentiment of online content. While efforts …

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Policy Gradient With Value Function Approximation For Collective Multiagent Planning, Duc Thien Nguyen, Akshat Kumar, Hoong Chuin Lau Dec 2017

Policy Gradient With Value Function Approximation For Collective Multiagent Planning, Duc Thien Nguyen, Akshat Kumar, Hoong Chuin Lau

Research Collection School Of Computing and Information Systems

Decentralized (PO)MDPs provide an expressive framework for sequential decision making in a multiagent system. Given their computational complexity, recent research has focused on tractable yet practical subclasses of Dec-POMDPs. We address such a subclass called CDec-POMDP where the collective behavior of a population of agents affects the joint-reward and environment dynamics. Our main contribution is an actor-critic (AC) reinforcement learning method for optimizing CDec-POMDP policies. Vanilla AC has slow convergence for larger problems. To address this, we show how a particular decomposition of the approximate action-value function over agents leads to effective updates, and also derive a new way to …

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Home Health Care Delivery Problem, Aldy Gunawan, Hoong Chuin Lau, Kun Lu Dec 2017

Home Health Care Delivery Problem, Aldy Gunawan, Hoong Chuin Lau, Kun Lu

Research Collection School Of Computing and Information Systems

We address the Home Health Care Delivery Problem (HHCDP), which is concerned with staff scheduling in the home health care industry. The goal is to schedule health care providers to serve patients at their homes that maximizes the total collected preference scores from visited patients subject to several constraints, such as workload of the health care providers, time budget for each provider and so on. The complexity lies in the possibility of cancellation of patient bookings dynamically, and the generated schedule should attempt to patients’ preferred time windows. To cater to these requirements, we model the preference score as a …

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A Selective-Discrete Particle Swarm Optimization Algorithm For Solving A Class Of Orienteering Problems, Aldy Gunawan, Vincent F. Yu, Perwira Redi, Parida Jewpanya, Hoong Chuin Lau Dec 2017

A Selective-Discrete Particle Swarm Optimization Algorithm For Solving A Class Of Orienteering Problems, Aldy Gunawan, Vincent F. Yu, Perwira Redi, Parida Jewpanya, Hoong Chuin Lau

Research Collection School Of Computing and Information Systems

This study addresses a class of NP-hard problem called the Orienteering Problem (OP), which belongs to a well-known class of vehicle routing problems. In the OP, a set of nodes that associated with a location and a score is given. The time required to travel between each pair of nodes is known in advance. The total travel time is limited by a predetermined time budget. The objective is to select a subset of nodes to be visited that maximizes the total collected score within a path. The Team OP (TOP) is an extension of OP that incorporates multiple paths. Another …

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Efficient Gate System Operations For A Multipurpose Port Using Simulation Optimization, Ketki Kulkarni, Trong Khiem Tran, Hai Wang, Hoong Chuin Lau Dec 2017

Efficient Gate System Operations For A Multipurpose Port Using Simulation Optimization, Ketki Kulkarni, Trong Khiem Tran, Hai Wang, Hoong Chuin Lau

Research Collection School Of Computing and Information Systems

Port capacity is determined by three major infrastructural resources namely, berths, yards and gates. Theadvertised capacity is constrained by the least of the capacities of the three resources. While a lot ofattention has been paid to optimizing berth and yard capacities, not much attention has been given toanalyzing the gate capacity. The gates are a key node between the land-side and sea-side operations in anocean-to-cities value chain. The gate system under consideration, located at an important port in an Asiancity, is a multi-class parallel queuing system with non-homogeneous Poisson arrivals. It is hard to obtaina closed form analytic approach for …

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A Compact Representation Of Human Actions By Sliding Coordinate Coding, Runwei Ding, Qianru Sun, Mengyuan Liu, Hong Liu Dec 2017

A Compact Representation Of Human Actions By Sliding Coordinate Coding, Runwei Ding, Qianru Sun, Mengyuan Liu, Hong Liu

Research Collection School Of Computing and Information Systems

Human action recognition remains challenging in realistic videos, where scale and viewpoint changes make the problem complicated. Many complex models have been developed to overcome these difficulties, while we explore using low-level features and typical classifiers to achieve the state-of-the-art performance. The baseline model of feature encoding for action recognition is bag-of-words model, which has shown high efficiency but ignores the arrangement of local features. Refined methods compensate for this problem by using a large number of co-occurrence descriptors or a concatenation of the local distributions in designed segments. In contrast, this article proposes to encode the relative position of …

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Pose Guided Person Image Generation, Liqian Ma, Xu Jia, Qianru Sun, Bernt Schiele, Tinne Tuytelaars, Luc Van Gool Dec 2017

Pose Guided Person Image Generation, Liqian Ma, Xu Jia, Qianru Sun, Bernt Schiele, Tinne Tuytelaars, Luc Van Gool

Research Collection School Of Computing and Information Systems

This paper proposes the novel Pose Guided Person Generation Network (PG$^2$) that allows to synthesize person images in arbitrary poses, based on an image of that person and a novel pose. Our generation framework PG^2 utilizes the pose information explicitly and consists of two key stages: pose integration and image refinement. In the first stage the condition image and the target pose are fed into a U-Net-like network to generate an initial but coarse image of the person with the target pose. The second stage then refines the initial and blurry result by training a U-Net-like generator in an adversarial …

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Leveraging Social Analytics Data For Identifying Customer Segments For Online News Media, Jansen, Bernard J, Soon-Gyo Jung, Jisun An, Haewoon Kwak, Haewoon Kwak Nov 2017

Leveraging Social Analytics Data For Identifying Customer Segments For Online News Media, Jansen, Bernard J, Soon-Gyo Jung, Jisun An, Haewoon Kwak, Haewoon Kwak

Research Collection School Of Computing and Information Systems

In this work, we describe a methodology for leveraging large amounts of customer interaction data with online content from major social media platforms in order to isolate meaningful customer segments. The methodology is robust in that it can rapidly identify diverse customer segments using solely online behaviors and then associate these behavioral customer segments with the related distinct demographic segments, presenting a holistic picture of the customer base of an organization. We validate our methodology via the implementation of a working system that rapidly and in near real-time processes tens of millions of online customer interactions with content posted on …

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Interactive Social Recommendation, Xin Wang, Steven C. H. Hoi, Chenghao Liu, Martin Ester Nov 2017

Interactive Social Recommendation, Xin Wang, Steven C. H. Hoi, Chenghao Liu, Martin Ester

Research Collection School Of Computing and Information Systems

Social recommendation has been an active research topic over the last decade, based on the assumption that social information from friendship networks is beneficial for improving recommendation accuracy, especially when dealing with cold-start users who lack sufficient past behavior information for accurate recommendation. However, it is nontrivial to use such information, since some of a person's friends may share similar preferences in certain aspects, but others may be totally irrelevant for recommendations. Thus one challenge is to explore and exploit the extend to which a user trusts his/her friends when utilizing social information to improve recommendations. On the other hand, …

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