Management and Operations Commons^™

Comparison Of Airline Co-Branded Credit Card Programs Via Frequent Flyer Money Saver Analysis For Full-Service U.S. Carriers, Bora Suavi Unsal

Doctoral Dissertations and Master's Theses

Although airline alliances work fairly effectively for paid flight segments, passengers who want to redeem frequent flyer miles often encounter difficulties. Sometimes airlines demand an extensive amount of air miles to book requests for award seats to not only their partner airline customers but also their own customers. Furthermore, while the airline co-branded credit card award mile earnings and redemption rates fluctuate significantly between different airlines, passengers are not well informed about which airline co-branded credit card requires the minimum amount of credit card expenditure to fly with an award ticket to their desired travel destination.

A more useful and …

Cost Optimization Modeling For Airport Capacity Expansion Problems In Metropolitan Areas, Woo-Jin Choi

Doctoral Dissertations and Master's Theses

The purpose of this research was to develop a cost optimization model to identify an optimal solution to expand airport capacity in metropolitan areas in consideration of demand uncertainties. The study first analyzed four airport capacity expansion cases from different regions of the world to identify possible solutions to expand airport capacity and key cost functions which are highly related to airport capacity problems. Using mixed integer nonlinear programming (MINLP), a deterministic optimization model was developed with the inclusion of six cost functions: capital cost, operation cost, delay cost, noise cost, operation readiness, and airport transfer (ORAT) cost, and passenger …

Resilient Maintenance Infrastructure: Dynamic Repair Network Designs To Effectively Manage Supply Chain Disruptions, David W. Wallace Iii

Theses and Dissertations

Supply chains are facing numerous changes contributing to their increase in complexity and vulnerability to disruptions. Subsequently, decision-makers lack a transparent, generalizable tool to quantify supply chain resilience and assess additional resilience investments. This research facilitates a more profound understanding of the intricacies and interrelation of supply chain nodes and constructs. It integrates the Area under the Curve (AUC) metric to quantify performance or any organizational measure of competitive advantage amid a disruption. Due to its structural resemblance to various organizational platforms, the subset United States Air Force (USAF) F-16 engine repair and supply network is modeled employing discrete-event simulation. …

A Multi-Agent Semi-Cooperative Unmanned Air Traffic Management Model With Separation Assurance, Yanchao Liu

Industrial and Systems Engineering Faculty Research Publications

This paper presents an air traffic management framework to enable multiple fleets of unmanned aerial vehicles to traverse dense, omni-directional air traffic safely and efficiently. The main challenge addressed here is separation assurance in the absence of full coordination and communication. In this framework, each fleet is independently managed by a routing agent, which progressively plans the non-overlapping move-ahead corridors for vehicles in the fleet by solving a nonlinear optimization model. The model is artfully designed so that agents of different fleets need not engage in complicated multilateral communications or make guesses about external vehicles’ flight intents to maintain effective …

Investigation Of An Avionics Part Deficiencies In Royal Saudi Air Force Fleets, Nasser S. Alanazi

Theses and Dissertations

The Royal Saudi Air Force (RSAF) is experiencing a shortage in certain avionics parts due to a lack of reliability. This issue is causing a supply chain disturbance in the F1-15 fleet and the Hawk fleet. One of the factors behind this problem is the environmental effects in Saudi Arabia .The study will investigate and analyze the methods for the Improvement Cycle Processes and the Quality Management within the RSAF repair cycle. Finding show that, the discrepancies are rising during summer and fall time due to the environment change, Other finding were addressed in the study.

Sortie-Based Aircraft Component Demand Rate To Predict Requirements, Thomas R. O'Neal

Theses and Dissertations

Weapon System Sustainment (WSS) costs are growing at an increasing rate despite the vast efforts to reduce them. Researchers have attributed much of the cost increase to inaccurate demand forecasts for weapon system spare parts. In 2011, the forecast to sustain all United States Air Force (USAF) aircraft was 19% accurate and WSS costs per year have continuously increased. The purpose of this study is to explore a parsimonious change to aircraft component forecasting to reduce costly forecast error. This study substitutes flying hours with sorties for the purpose of demand forecasting. Many F-16 and B-52 spare parts are evaluated …

Resilient Aircraft Sustainment: Quantifying Resilience Through Asset And Capacity Allocation, Zachary B. Shannon

Theses and Dissertations

Decision makers lack a clear, generalizable method to quantify how additional investment in inventory and capacity equates to additional levels of resilience. This research facilitates a deeper understanding of the intricacies and complex interconnectedness of organizational supply chains by monetarily quantifying changes in network resilience. The developed Area under the Curve metric (AUC) is used to quantify the level of demand that each asset allocation can meet during a disruptive event. Due to its applicability across multiple domains, the USAF F-16 repair network in the Pacific theater (PACAF) is modeled utilizing discrete event simulation and used as the illustrating example. …

Under Pressure: Decision Making In Aircraft Maintenance And The Role Of Gender, Stephanie Douglas Ph.D., Bettina M. Mrusek Ph.D.

National Training Aircraft Symposium (NTAS)

In aircraft maintenance, leaders are under near-constant pressure to maintain airworthiness. Every minute an aircraft cannot fly due to maintenance represents financial waste. Decisions are therefore made in a relatively quick fashion. A leader evaluates the situation, identifies a course of action and then communicates this message to a team of technicians. However, gender influences regarding leaders’ decisions can influence team members’ perceptions of those decisions.

The study will measure decision making methods of leaders in aircraft maintenance and the perceptions of the technicians. It informs how gender influences decision making from both the leader and follower perspective. The expected …

Revisiting Cost Index - The Challenge Of Calculating A Precise Figure For Brazilian Airliners, Joaquim Pedro De Albuquerque D'Orey, Guilherme Amaral Da Silveira

National Training Aircraft Symposium (NTAS)

Within numerous possibilities, Cost Index (CI) is the tool that can provide economic speeds and deliver the lowest cost for a given flight. Cost Index is a highly volatile number that shifts its optimum value in several different circumstances. Through the analysis of the Brazilian regulation, operation and infrastructure reality, this paper reviews several influencers that can interfere with the optimum CI value for a specific flight, aiming for maximum precision and economy. A structured questionnaire was submitted to pilots from four of the biggest Brazilian airliners operating under part 121. The purpose of this questionnaire was to investigate whether …

The Effects Of Funding Gaps On Depot Maintenance Hours, Carlo S. D'Amato

Theses and Dissertations

The relationship between expenditures and readiness level is a topic of interest to military senior leaders, defense resource planners, and the American taxpayer alike. Senior leaders within the Air Force (AF) justify increased defense budgets by pointing to the potential adverse effects that decreased funding could have on military readiness. Resource planners within the AF are then tasked with the responsibility of ensuring that budgets are allocated most effectively to maximize the AF's ability to project airpower across a variety of contingency operations. This thesis investigates the relationship between budgets and readiness by examining the relationship between depot level funding …

Inherent Jeopardy Of Performance Based Contracting Metrics: A Simulation Experiment, Daniel Cherobini

Theses and Dissertations

There is a growing trend across the world to adopt Performance Based Contracting strategies to support logistics systems. Using these policies, contract payments are strongly related to the performance achieved compared to prespecified metrics. However, managers are not always confident on what are the most suitable performance goals to use in these agreements. As a consequence, contractors struggle to deliver the desired performance results, while aircraft fleets experience an increase in support costs. And when the results are inadequate, leaders are tempted to impose even more performance targets to contractors, willing to exercise more control over the support organization. In …

A Conceptual Framework For Valuating Airline Frequent Flyer Program Miles, Yi Gao

International Journal of Aviation, Aeronautics, and Aerospace

Frequent flyer programs of airlines have gradually evolved into a multi-billion dollar business over the years. Valuing frequent flyer program miles accurately and fairly has its practical implications both for airlines and members of frequent flyer programs. As a ground-breaking academic study dedicated to airline loyalty programs, this study aims to build a conceptual framework to guide the valuation of miles. Through comparing required miles for different award types with their equivalent cash prices, this study has successfully addressed the purchasing power of AAdvantage miles of American Airlines when they are used for award redemption. Not only can this study …

Efficiency Analysis Of A Congested Brazilian Airport Applying Slots Optimization Control: Congonhas Airport Case, Mariana Franco B. Mendes, Rafael Roco De Araujo, Ana Paula Beck Da Silva Etges, Massoud Bazargan

International Journal of Aviation, Aeronautics, and Aerospace

The current slot allocation mechanism in Brazil, based on the International Air Transport Association (IATA) rules, and its supplementary local regulation The National Civil Aviation Agency (ANAC), displays a few issues and limitations (e.g. slot misuse, allocation inefficiencies). Such issues are particularly present in the case of busy airports that works near their maximum capacity for major parts of the day. This inefficiency problem is generated because of the complexity of slot allocation added to the limited decision support available for the Brazilian system. This study focuses on the implementation of an optimal slot model, based on IATA regulations with …

Scenario-Based Strategic Planning For Future Civil Vertical Take-Off And Landing (Vtol) Transport, Woojin Choi, Steven Hampton

Journal of Aviation/Aerospace Education & Research

Rapid evolvement of the vertical take-off and landing (VTOL) technology in conjunction with recent robust R&D has demonstrated the technical feasibility of the civil VTOL system as a short-haul mass transit mode. Its combined benefits of a helicopter and a turboprop into one aircraft is expected to become an effective remedy for congested air traffic and difficulties with airport expansions in the metropolitan areas along with the potential benefit to improve accessibility to population centers and remote areas where conventional aircraft cannot access.

In this study, based on a the Political, Economic, Social, Technological, Environmental, and Legal (PESTEL) factors and …

Airport Ceos And The Decentralized System Of Airports: A Case Study, Marjan Mazza

Publications

The job of the airport CEO is complex with responsibility for the security and safety of a large and dynamic facility and, yet the FAA does not have regulatory qualification and performance standards for the position. The purpose of this qualitative multi-case study was to explore the primary attributes that could be the leading indicators in the event national standards for the hiring of airport CEOs are pursued at major commercial airports. The guiding conceptual framework of the study was to combine competency with the concept of training and development. Airport CEOs from six airport facilities were interviewed, and an …

Taking Off In Africa: Critical Elements Of Aircraft Engine Manufacturer Engagement That Can Affect Airline Safety Performance, Nathan Michael Woods

Antioch University Dissertations & Theses

Original Equipment Manufacturer (OEM) is a term used in many industries to describe a company that produces parts and equipment that may be marketed by another manufacturer. In the aviation industry, the aircraft engine OEM refers to the company the manufactures engines powering the aircraft. The OEM manufactures the engine, defines the required maintenance to operate the engines, and recommends product modifications. Product modifications are recommended to improve product safety, durability, reliability, and cost of ownership and are formally communicated through issuance of service bulletins. Properly performing the required maintenance and adopting service bulletins is an important element of maintaining …

Airport Operations Delays And Possible Mitigation Through Electric Taxi Systems: A Qualitative Case Study, David Cross, Kristy Kiernan, Mark Scharf Phd

Publications

Airline daily departures, not including private aircraft, increased from 25,143 in 2000 to 36,722 in 2017. More passengers necessitate more aircraft and more flights. With more aircraft at terminals, ground delays, based on current airport design, will continue to increase. Systems that allow for reduced aircraft time on the ground will improve airline economics and airport operations, in addition, will reduce airline delays both for departure and arrival at the gate. The purpose of this qualitative research study was to explore the efficacy, from ramp controllers’ perspectives, of equipping airliners with an electric taxi system. Prototype electric taxi systems have …

Order Fulfillment Errors And Military Aircraft Readiness, Michael Weber, Daniel Steeneck, William Cunningham

Faculty Publications

This paper aims to measure the effect of supply discrepancy reports (SDRs) on military aircraft readiness metrics, including aircraft availability, not mission capable supply (NMCS) hours, cannibalizations and mission-impaired capability awaiting parts (MICAP) hours.

Monthly SDR, NMCS, aircraft cannibalizations and MICAP data from 2009 to 2018 are analyzed using linear regression and independent samples t-tests to examine whether discrepant shipments negatively impact aircraft readiness.

A Study On Spare Aircraft In Brazilian Airlines, Clarissa Pinheiro Pereira, Eduardo Sakashita, Eliudes Del Grande, Guilherme Bevilacqua

Graduate Student Works

All around the globe, the airlines struggle to sustain profitability. They are deeply affected by the region’s economy. It goes from the fuel price and exchange rate to the level of employment and average salary. That makes it imperative to control the cost, and also to balance very well the cost and level of service. Aircraft utilization is one KPI that measures productivity. Once the airline has a high aircraft utilization, it means that the resource has been productive, hence more cost-efficient.

On the other hand, flight cancelations and delays result in costs and passengers’ dissatisfaction. In Brazil, there is …

Disrupting Complex Systems With Emerging Technologies: A Study On United States Airport Operations, Emily J. Grone

Honors Theses and Capstones

The number of United States domestic commercial flight passengers are growing every year, which means the number of people checking-in, dropping off their bags, and going through TSA within airports is equally growing. With the increasing number of passengers and aging airports, there are several areas of pain points within airports where passengers hit a bottleneck due to the current systems that airports have in place. There are three main areas that we are going to reference. First the check-in process, where customers have to get their tickets, input identification information, and check-in for their flight. Second, baggage-drop off, where …

Global Aviation System: Towards Sustainable Development, Marina P. Bonser Dr.

International Journal of Aviation, Aeronautics, and Aerospace

Aviation around the world has integrated into a global system. As the integration process continues, more aspects and levels of it need to be lead towards the sustainable development of the whole system via advancing strategic management, global communication proficiency, and technological expertise. It becomes essential to enrich global language (English) proficiency with cross-cultural communication competence not only for communication in the air but also for airport security, passenger and cargo services, aircraft and equipage engineering, building, and maintenance. Nowadays lower levels of management need more advanced strategic thinking and problem solving skills, and higher levels of management need global …

Brand Awareness, Purchase Intention And Price Premium Of International Airlines Operating Between Australia And The United Kingdom, Yi Gao, Nigel Wai Keong Choy

International Journal of Aviation, Aeronautics, and Aerospace

Brand equity has a profound impact on the pricing and sales of consumer products and services. Inspired by existing literature on customer-based brand equity in various domains, this study examines brand awareness (a dimension of brand equity), purchase intention and price premium of international airlines operating on a specific aviation market, Australia - the United Kingdom. Through surveying a sample of 259 participants in the metropolitan Melbourne area, the study captures a snapshot of brand recognition and brand preference of international airlines among local travelers. Statistically significant association is found between brand awareness and purchase intention, and between brand awareness …

Delineating Operating And Support Costs In Aircraft Platforms, Garrett B. O'Hanlon, Jonathan D. Ritschel, Edward D. White, Gregory E. Brown

Faculty Publications

As the costs of Department of Defense (DoD) Weapon Systems increase, the ability to estimate the Operating and Support (O&S) costs accurately for the various weapon systems has become vital to long-term affordability. This research focuses on the O&S costs of the Air Force fixed-wing arsenal (i.e., platforms) for 1996–2016. First, the Cost Element Structure (CES) for 52 aircraft platforms and seven operational mission categories is analyzed to derive the descriptive statistics per aircraft category through examination of actual historical costs. Second, testing to identify statistical differences within the O&S CES construct across various Air Force aircraft categories is conducted. …

Evaluation Of Rsaf Airworthiness And Applicability, Majed M. Altowairqi

Theses and Dissertations

This research focuses on evaluation of Royal Saudi Air Force (RSAF) airworthiness processes and their applicability. The current RSAF airworthiness process is in accordance with internationally recognized best practice in the area of military aviation, this is achieved by benchmarking against European Aviation Safety Agency (EASA) and International Organization for Standardization (ISO) standards. Airworthiness policy for the RSAF is developed on the basis that it will be as civil as possible and as military as necessary. For the purpose of this research, the current RSAF airworthiness process will be benchmarked against the United States Air Force (USAF) airworthiness process. That …

Book Review: Fundamentals Of International Aviation, Alan Bender

International Journal of Aviation, Aeronautics, and Aerospace

Not applicable.

Analyzing Operating And Support Costs For Air Force Aircraft, Scott C. Hewitson, Jonathan D. Ritschel, Edward D. White, Gregory Brown

Faculty Publications

Purpose: Recent legislation resulted in an elevation of operating and support (O&S) costs’ relative importance for decision-making in Department of Defense programs. However, a lack of research in O&S hinders a cost analyst’s abilities to provide accurate sustainment estimates. Thus, the purpose of this paper is to investigate when Air Force aircraft O&S costs stabilize and to what degree. Next, a parametric O&S model is developed to predict median O&S costs for use as a new tool for cost analyst practitioners.
Design/Methodology/Approach: Utilizing the Air Force total ownership cost database, 44 programs consisting of 765 observations from 1996 to 2016 …

The Controversial F-35 Joint Strike Fighter: America's Most Expensive Weapons System And Its Global Impact, Bert Chapman

Libraries Faculty and Staff Creative Materials

Provides an overview on the F-35 Joint Strike Fighter (JSF) program involving the U.S. and many allied countries. Describes the costs of this program, the technical problems it has experienced, its economic impact on the U.S. and allied countries, the JSF's operational capabilities, potential combat scenarios in which it could be used, and the campaign finance impact aerospace companies and unions have in the electoral process.

Managing Supply Discrepancies: The Effect Of Performance Measurement And Feedback On Order Fulfillment Quality, Michael J. Weber

Theses and Dissertations

Extensive research on the impact of shipping and packaging errors in the private sector finds numerous negative outcomes, including reduced customer satisfaction, reduced customer loyalty, and lower profitability. However, little research has been done examining the impact of order fulfillment errors on military operations. The purpose of this research is to quantify the impact of supply discrepancy reports (SDRs) on military aircraft readiness metrics, including cannibalizations, not mission capable supply (NMCS) hours, aircraft availability and MICAP hours. Results show SDRs significantly impact aircraft readiness metrics in seven of the fifteen analyses conducted. Additionally, a quasi-experimental study is implemented at DLA …

Flightline Heroics And The Façade Of A Healthy Common Support Equipment Fleet, Benjamin D. Bobic

Theses and Dissertations

Access to serviceable support equipment enables aircraft maintenance crews the ability to efficiently keep assigned aircraft safe and mission capable. Current Air Force policy does not require formal management and enterprise fleet health reporting of serialized support equipment. As such, articulating funding requirements to replace equipment has been a challenge for equipment managers. To better articulate support equipment requirements, equipment managers need quantifiable support equipment data. A previous study examined the relationship between aircraft availability and support equipment availability. While finding no significant correlation, the author identifies the practices of "Frankensteining" and "Beg-Borrow-Steal" as possible reasons for the absence of …

Assessment And Comparison Of Aviation Manufacturing Industries Throughout Mexico And Brazil, Omar E. Morsi, Kelly A. Whealan-George, Aaron D. Clevenger

International Journal of Aviation, Aeronautics, and Aerospace

This literature review serves to provide insight and understanding in regards to the evolving aviation manufacturing industry throughout the globe and more specifically, Mexico and Brazil. Increased demand for aircraft units both in the commercial and private sectors have led to unprecedented expansions in aircraft manufacturing across the industry. In order to illuminate certain potentials and current growth levels of such industries, this review will delve into an array of information and specifications in regards to economic, political, and cultural influences throughout both Mexican and Brazilian markets respectively. In conclusion, the review will identify the transformation of an aviation manufacturing …