Aviation Commons^™

A Conceptual Framework For Valuating Airline Frequent Flyer Program Miles, Yi Gao

International Journal of Aviation, Aeronautics, and Aerospace

Frequent flyer programs of airlines have gradually evolved into a multi-billion dollar business over the years. Valuing frequent flyer program miles accurately and fairly has its practical implications both for airlines and members of frequent flyer programs. As a ground-breaking academic study dedicated to airline loyalty programs, this study aims to build a conceptual framework to guide the valuation of miles. Through comparing required miles for different award types with their equivalent cash prices, this study has successfully addressed the purchasing power of AAdvantage miles of American Airlines when they are used for award redemption. Not only can this study …

Efficiency Analysis Of A Congested Brazilian Airport Applying Slots Optimization Control: Congonhas Airport Case, Mariana Franco B. Mendes, Rafael Roco De Araujo, Ana Paula Beck Da Silva Etges, Massoud Bazargan

International Journal of Aviation, Aeronautics, and Aerospace

The current slot allocation mechanism in Brazil, based on the International Air Transport Association (IATA) rules, and its supplementary local regulation The National Civil Aviation Agency (ANAC), displays a few issues and limitations (e.g. slot misuse, allocation inefficiencies). Such issues are particularly present in the case of busy airports that works near their maximum capacity for major parts of the day. This inefficiency problem is generated because of the complexity of slot allocation added to the limited decision support available for the Brazilian system. This study focuses on the implementation of an optimal slot model, based on IATA regulations with …

Scenario-Based Strategic Planning For Future Civil Vertical Take-Off And Landing (Vtol) Transport, Woojin Choi, Steven Hampton

Journal of Aviation/Aerospace Education & Research

Rapid evolvement of the vertical take-off and landing (VTOL) technology in conjunction with recent robust R&D has demonstrated the technical feasibility of the civil VTOL system as a short-haul mass transit mode. Its combined benefits of a helicopter and a turboprop into one aircraft is expected to become an effective remedy for congested air traffic and difficulties with airport expansions in the metropolitan areas along with the potential benefit to improve accessibility to population centers and remote areas where conventional aircraft cannot access.

In this study, based on a the Political, Economic, Social, Technological, Environmental, and Legal (PESTEL) factors and …

Airport Ceos And The Decentralized System Of Airports: A Case Study, Marjan Mazza

Publications

The job of the airport CEO is complex with responsibility for the security and safety of a large and dynamic facility and, yet the FAA does not have regulatory qualification and performance standards for the position. The purpose of this qualitative multi-case study was to explore the primary attributes that could be the leading indicators in the event national standards for the hiring of airport CEOs are pursued at major commercial airports. The guiding conceptual framework of the study was to combine competency with the concept of training and development. Airport CEOs from six airport facilities were interviewed, and an …

Taking Off In Africa: Critical Elements Of Aircraft Engine Manufacturer Engagement That Can Affect Airline Safety Performance, Nathan Michael Woods

Antioch University Dissertations & Theses

Original Equipment Manufacturer (OEM) is a term used in many industries to describe a company that produces parts and equipment that may be marketed by another manufacturer. In the aviation industry, the aircraft engine OEM refers to the company the manufactures engines powering the aircraft. The OEM manufactures the engine, defines the required maintenance to operate the engines, and recommends product modifications. Product modifications are recommended to improve product safety, durability, reliability, and cost of ownership and are formally communicated through issuance of service bulletins. Properly performing the required maintenance and adopting service bulletins is an important element of maintaining …

Airport Operations Delays And Possible Mitigation Through Electric Taxi Systems: A Qualitative Case Study, David Cross, Kristy Kiernan, Mark Scharf Phd

Publications

Airline daily departures, not including private aircraft, increased from 25,143 in 2000 to 36,722 in 2017. More passengers necessitate more aircraft and more flights. With more aircraft at terminals, ground delays, based on current airport design, will continue to increase. Systems that allow for reduced aircraft time on the ground will improve airline economics and airport operations, in addition, will reduce airline delays both for departure and arrival at the gate. The purpose of this qualitative research study was to explore the efficacy, from ramp controllers’ perspectives, of equipping airliners with an electric taxi system. Prototype electric taxi systems have …

Order Fulfillment Errors And Military Aircraft Readiness, Michael Weber, Daniel Steeneck, William Cunningham

Faculty Publications

This paper aims to measure the effect of supply discrepancy reports (SDRs) on military aircraft readiness metrics, including aircraft availability, not mission capable supply (NMCS) hours, cannibalizations and mission-impaired capability awaiting parts (MICAP) hours.

Monthly SDR, NMCS, aircraft cannibalizations and MICAP data from 2009 to 2018 are analyzed using linear regression and independent samples t-tests to examine whether discrepant shipments negatively impact aircraft readiness.

A Study On Spare Aircraft In Brazilian Airlines, Clarissa Pinheiro Pereira, Eduardo Sakashita, Eliudes Del Grande, Guilherme Bevilacqua

Graduate Student Works

All around the globe, the airlines struggle to sustain profitability. They are deeply affected by the region’s economy. It goes from the fuel price and exchange rate to the level of employment and average salary. That makes it imperative to control the cost, and also to balance very well the cost and level of service. Aircraft utilization is one KPI that measures productivity. Once the airline has a high aircraft utilization, it means that the resource has been productive, hence more cost-efficient.

On the other hand, flight cancelations and delays result in costs and passengers’ dissatisfaction. In Brazil, there is …

Longitudinal Analysis Of Perceived And Objective Airline Performance Quality, Kaetlyn Blocker, Javad Gorjidooz

Student Works

Commercial air carrier performance is a multivariable function, uniquely and substantially impacted by passenger's perception of negative employee behavior. High industry visibility, coupled with exponential social media growth, has provided the incredible potential to either widen or narrow the perception-performance gap. The present research conducts a rare longitudinal evaluation of objective airline performance quality in contrast with consumer perceptions of perceived airline performance and the dynamic changes occurring therein. Additionally, the implications regarding air carriers facing both objective and perceived performance challenges, as well as implications for the industry as a whole, are discussed. Utilizing nearly 30 years of objective …

Safety Culture Awareness In Aviation Maintenance: Foundations To Present, Tori Kobayashi

Student Works

Safety Culture awareness in aviation maintenance organizations is necessary for the performance of effective maintenance and the safe operation of aircraft. Maintenance organizations that promote a strong culture of safety encourage honesty and integrity within the workplace. The environment where maintenance is performed differs from other aviation related operations. The promotion of safety in maintenance operations has been proven over time in publications written by the earliest pioneer in aviation safety, Jerome Lederer. The awareness of safety culture in aviation maintenance has evolved with the industry to the present day.

Airline Quality Rating 2019, Brent D. Bowen, Dean E. Headley

Airline Quality Rating Report

To contribute to AQR 2020, we encourage you to take the Airline Passenger Survey. Please CLICK HERE.

The results of the 29th annual national Airline Quality Rating (AQR). The most comprehensive study of the performance quality of the 9 largest airlines in the United States, the AQR is conducted by researchers at the W. Frank Barton School of Business at Wichita State University and Embry-Riddle Aeronautical University’s Prescott, Ariz., campus. Airline performance, as presented by AQR researchers, encompasses a multifactor look at the overall quality of the airlines. It includes on-time performance, denied boardings, mishandled baggage and customer complaints. …

Quality Analysis Of United States Commercial Air Carriers: Airline Quality Rating 2019, Kaetlyn Blocker, Brent D. Bowen, Erin Bowen, Timothy B. Holt, Dean E. Headley

Student Works

Past research regarding major U.S. commercial air carriers and consumer perceptions of airline performance has provided little more than a descriptive “snapshot” of the average air traveler. Using the most recent data and findings, as well as building on the previous 29 continuous years of research with the national Airline Quality Rating (AQR), the present study attempts to move beyond the basic descriptive information by identifying significant changes that have occurred over the previous year. Collectively, changes may influence the way consumers, at varying levels of travel frequency, view the commercial air industry. This research utilizes trend analysis methodology by …

Quality, Performance, And Consumer Perceptions: A National Study Of Us Airlines, Kaetlyn Blocker, Brent D. Bowen, Timothy B. Holt, Jacqueline R. Luedtke, Tori Kobayashi, Calissa Spooner, Dean Headley

Student Works

Prior inquiry into consumer perceptions, attitudes, and overall satisfaction regarding commercial mainline passenger carriers in the United States has provided little more than a "snapshot" of the average air traveler. Building on 28 continuous years of research with the National Airline Quality Rating (AQR), this study attempts to move beyond descriptive information in order to identify relationships and trends in the airline industry’s performance and relate those observations to consumer perceptions. This study will utilize a comparative trend analysis methodology to analyze major United States Airlines' performance and quality over the last 28 years. This methodology provides a means of …

Disrupting Complex Systems With Emerging Technologies: A Study On United States Airport Operations, Emily J. Grone

Honors Theses and Capstones

The number of United States domestic commercial flight passengers are growing every year, which means the number of people checking-in, dropping off their bags, and going through TSA within airports is equally growing. With the increasing number of passengers and aging airports, there are several areas of pain points within airports where passengers hit a bottleneck due to the current systems that airports have in place. There are three main areas that we are going to reference. First the check-in process, where customers have to get their tickets, input identification information, and check-in for their flight. Second, baggage-drop off, where …

Global Aviation System: Towards Sustainable Development, Marina P. Bonser Dr.

International Journal of Aviation, Aeronautics, and Aerospace

Aviation around the world has integrated into a global system. As the integration process continues, more aspects and levels of it need to be lead towards the sustainable development of the whole system via advancing strategic management, global communication proficiency, and technological expertise. It becomes essential to enrich global language (English) proficiency with cross-cultural communication competence not only for communication in the air but also for airport security, passenger and cargo services, aircraft and equipage engineering, building, and maintenance. Nowadays lower levels of management need more advanced strategic thinking and problem solving skills, and higher levels of management need global …

Aircraft Interior Design And Satisfaction For Different Activities; A New Approach Toward Understanding Passenger Experience, Golnoosh Torkashvand, Lucas Stephane, Peter Vink

International Journal of Aviation, Aeronautics, and Aerospace

Among airlines and aircraft manufacturers there is much attention for passenger experience. However, there is not much literature on how the activities of passengers can be supported by the aircraft interior. The current study focuses on the need finding and requirements analysis of flight passengers. Twenty-three activities were defined based on retrospective interviews and brainstorming sessions. Respondents were asked to rate their overall perception related to the importance of each of those 23 activities on a Linkert scale, from “not at all important” to “extremely important”. On a separate question they were also asked to rate their overall satisfaction by …

Brand Awareness, Purchase Intention And Price Premium Of International Airlines Operating Between Australia And The United Kingdom, Yi Gao, Nigel Wai Keong Choy

International Journal of Aviation, Aeronautics, and Aerospace

Brand equity has a profound impact on the pricing and sales of consumer products and services. Inspired by existing literature on customer-based brand equity in various domains, this study examines brand awareness (a dimension of brand equity), purchase intention and price premium of international airlines operating on a specific aviation market, Australia - the United Kingdom. Through surveying a sample of 259 participants in the metropolitan Melbourne area, the study captures a snapshot of brand recognition and brand preference of international airlines among local travelers. Statistically significant association is found between brand awareness and purchase intention, and between brand awareness …

Financial Evaluation For A Brazilian Airline To Conduct Aeronautical Components Repair In Brazil, Ana Moreno Sandoval, Enzo Canavesi Luizetto, Joao Paulo Panssiera, Klaus Goulart Brum

Graduate Student Works

The current economic world volatility, as well as the increasing cost of fuel and security procedures established by the worldwide authorities, force the air carriers to search for alternatives to reduce their operational costs. The maintenance costs are a significant subject for the air carriers, therefore, any cost reduction obtained without maintenance service disruption, may provide an opportunity to enhance the airline competitiveness (Fritzsche, 2014).

The purpose of this research is to evaluate and compare the technical and financial aspects of performing aircraft components repair in house for a Brazilian airline versus outsourcing the servicing to a homologated company outside …

Eagle Aero Sport: Student-Built Aircraft, Rachael Bradshaw, Nick Bartholet

Undergraduate Research Symposium - Prescott

Eagle Aero Sport (EAS) is the first student operated aircraft build team at Embry-Riddle Aeronautical University. Our team allows students to gain hands-on experience in all aspects of aircraft production including: aircraft assembly, design engineering, management of production operations, finance, marketing, and team building skills. Through research, and consulting with the Experimental Aircraft Association, our airplane of choice is the Van’s RV-12. EAS is modifying the airplane to add real time flight test instrumentation for research. These instruments will gather data for aerodynamic, structural, as well as aircraft performance experiments. Presently, EAS is progressing with Build Team 60% complete and …

Delineating Operating And Support Costs In Aircraft Platforms, Garrett B. O'Hanlon, Jonathan D. Ritschel, Edward D. White, Gregory E. Brown

Faculty Publications

As the costs of Department of Defense (DoD) Weapon Systems increase, the ability to estimate the Operating and Support (O&S) costs accurately for the various weapon systems has become vital to long-term affordability. This research focuses on the O&S costs of the Air Force fixed-wing arsenal (i.e., platforms) for 1996–2016. First, the Cost Element Structure (CES) for 52 aircraft platforms and seven operational mission categories is analyzed to derive the descriptive statistics per aircraft category through examination of actual historical costs. Second, testing to identify statistical differences within the O&S CES construct across various Air Force aircraft categories is conducted. …

Evaluation Of Rsaf Airworthiness And Applicability, Majed M. Altowairqi

Theses and Dissertations

This research focuses on evaluation of Royal Saudi Air Force (RSAF) airworthiness processes and their applicability. The current RSAF airworthiness process is in accordance with internationally recognized best practice in the area of military aviation, this is achieved by benchmarking against European Aviation Safety Agency (EASA) and International Organization for Standardization (ISO) standards. Airworthiness policy for the RSAF is developed on the basis that it will be as civil as possible and as military as necessary. For the purpose of this research, the current RSAF airworthiness process will be benchmarked against the United States Air Force (USAF) airworthiness process. That …

Uas Maintenance: A Critical Component In Maintaining Airworthiness, Bettina M. Mrusek Ph.D., Patti J. Clark Ph.D., Kristy W. Kiernan Ph.D.

National Training Aircraft Symposium (NTAS)

Over the last several decades, the notion of traditional aircraft design has significantly changed. While there are many modern aircraft that resemble earlier models, their components, systems, and overall architecture have evolved, including the introduction of small unmanned aircraft systems. Despite the growing consumer attraction to own and operate these aircraft, the subsequent impact on safety is an area of intense concern. The requirement of an established maintenance program for manned aircraft is rooted in ensuring that all aircraft are deemed safe for flight. Preventive maintenance schedules are based on component reliability data, which minimizes unnecessary maintenance while preventing maintenance-related …

Book Review: Fundamentals Of International Aviation, Alan Bender

International Journal of Aviation, Aeronautics, and Aerospace

Not applicable.

Analyzing Operating And Support Costs For Air Force Aircraft, Scott C. Hewitson, Jonathan D. Ritschel, Edward D. White, Gregory Brown

Faculty Publications

Purpose: Recent legislation resulted in an elevation of operating and support (O&S) costs’ relative importance for decision-making in Department of Defense programs. However, a lack of research in O&S hinders a cost analyst’s abilities to provide accurate sustainment estimates. Thus, the purpose of this paper is to investigate when Air Force aircraft O&S costs stabilize and to what degree. Next, a parametric O&S model is developed to predict median O&S costs for use as a new tool for cost analyst practitioners.
Design/Methodology/Approach: Utilizing the Air Force total ownership cost database, 44 programs consisting of 765 observations from 1996 to 2016 …

Low-Fare Flights Across The Atlantic: Impact Of Low-Cost, Long-Haul, Trans-Atlantic Flights On Passenger Choice Of Carrier, Jennifer Nicole Hunt

Doctoral Dissertations and Master's Theses

Full-service carriers (FSCs) have long ruled the trans-Atlantic market, due to the absence of low fare competition, which has kept airfares high. However, renewed interest in low-cost, long-haul (LCLH) flights was prompted by efficient aircraft, low fuel prices, liberalization of air markets, and low-cost carriers’ growth opportunities. Since 2013, multiple LCLH carriers have commenced trans-Atlantic operations, and their market share has grown to 8%. In response, FSCs are establishing their own LCLH subsidiaries and/or introducing basic economy airfares to more effectively compete in the trans-Atlantic market. The purpose of this dissertation was to further the understanding of LCLH and FSC …

The Controversial F-35 Joint Strike Fighter: America's Most Expensive Weapons System And Its Global Impact, Bert Chapman

Libraries Faculty and Staff Creative Materials

Provides an overview on the F-35 Joint Strike Fighter (JSF) program involving the U.S. and many allied countries. Describes the costs of this program, the technical problems it has experienced, its economic impact on the U.S. and allied countries, the JSF's operational capabilities, potential combat scenarios in which it could be used, and the campaign finance impact aerospace companies and unions have in the electoral process.

Airline Quality Rating 2018, Brent D. Bowen, Dean E. Headley

Airline Quality Rating Report

The results of the 28th annual national Airline Quality Rating (AQR). The most comprehensive study of the performance quality of the 12 largest airlines in the United States, the AQR is conducted by researchers at the W. Frank Barton School of Business at Wichita State University and Embry-Riddle Aeronautical University’s Prescott, Ariz., campus. Airline performance, as presented by AQR researchers, encompasses a multifactor look at the overall quality of the airlines. It includes on-time performance, denied boardings, mishandled baggage and customer complaints. AQR is the longest running and most established measure of airline quality. AQR researchers use a combination of …

A Hierarchal Decision Model To Determine The Most Promising Tier-2 Space Agency, Smarajit Chakraborty

Engineering and Technology Management Student Projects

When it comes to space exploration programs NASA, ISRO, SpaceX, CNSA, JAXA and ESA has made remarkable achievements in the past and is keep making more and more success. The study, on completion, seeks to guide the decision problem of “which space agency has the best future in space exploration?”.

This study will seek to find which space agency has the best future prospect in terms of various perspectives. To find a solution to the stated problem, initially available literature was studied and the probable solutions for the decision problem was enlisted. Data Records from the organization websites were studied …

Airline Customer Satisfaction 2015-2017 Results, Michelle M. Bennett, Brent D. Bowen, Erin E. Bowen, Z. Bowen, Dean Headley, Timothy B. Holt, Jacqueline R. Luedtke

Publications

Previous research on perceptions, satisfaction, and attitudes regarding the major commercial air carriers in the United States has provided little more than an interesting descriptive representation of the average air traveler. This study moves beyond basic descriptive information of air travelers to identify attitudinal patterns and relationships in the way consumers at varying levels of travel frequency view the commercial air industry. The Airline Passenger Survey (APS) elements developed via the utilization of rigorous scientific methodology, with the intention of capturing the most important data from passengers while reducing confusion or variability in comprehension of questions. APS items are a …

Building Small Commercial Airport Clusters To Increase Marketing Capability, Dixie Button Phd, Rachel M. Vigness, Patti Clark

Publications

Building Small Commercial Airport Clusters to Increase Marketing Capability was presented at MBAA International, Chicago, IL in April, 2018.